Overview of salaries statistics of the profession "Service Delivery Technician in "

Global Inspection & Engineering Services Pty LtdLocation: Mill Park VIC 3082Full Time Mechanical EngineerSALARY $65,000 - $80,000 + SUPERANNUATIONSUMMARYGlobal Inspection & Engineering Services P/L is accredited to ISO/IEC 17025 by NATA, Australia. Our dynamic team consists of Industrial /Mechanical Engineers, NDT technicians, and welding Inspectors. Our scope of services spans over various non-destructive methods of testing, Asset Integrity and Reliability Services inspection, and assessment.We specialize in the supply of asset integrity and industrial services solutions to the Oil, LNG, Mining and Power Industries and pride ourselves on our effective delivery of quality products and our exceptional service to clientele. We are also committed to the continuous development and training of our personnel to maintain a safe and rewarding work environment.The OpportunityWe are currently seeking a Mechanical Engineer to join our team for upcoming projectsDUTIES• Ensuring compliance to all internal and client quality requirements and procedures for painting/blasting works.• Conducting material inspections and review of documentation to ensure compliance to project technical requirements.• Reporting on all non-conformance incidents and providing feedback on solutions and turnaround time for corrections made.• Design mechanical equipment, machines, tools, components and products for manufacture.• Design and manage plants and systems.• Assisting the Project team in resolving any discrepancies and ambiguities regarding site/actual conditions against drawings, methods, and project specifications.• Developing and maintaining key client relationships that foster mutual value creation.• Ensuring compliance with internal, client and legislative HSE requirements.• Study the environmental and safety aspects of planned work.• Prepare and calculate cost estimates for jobs.• Manage project labour and the delivery of materials and equipment.• Establish standards and policies according to engineering principles and safety regulations.• Perform safety and quality inspections; prepare reports.REQUIRED SKILLS• A Bachelor of mechanical engineer• Either AINDT / PCN / ISO 9712 Level 2 certification in MT, & UT• API 510 / 570 / 653 Certifications• Must have one of the following qualifications: AS1796 Certificate 10 or AWS Certified welding supervisor or CSWIP Welding Supervisor or WTIA Welding Supervisor• Thorough understanding of Australian and International Welding Standards• Good communication and interpersonal skills• An understanding and commitment to HSE• Weld inspector certifications• Good communication skills and a team player• Understanding of WH&S requirements and responsibilities• Understanding of ISO9001/ISO17025 requirements and responsibilities• Full work rights in Australia.Please send your CV to

The successful applicant will be responsible for:Responding to support requests and inquiries from end-users in a professional and timely manner.Troubleshooting hardware and software issues related to desktops, laptops, printers, and other peripherals.Installing, configuring, and maintaining operating systems, software applications, and device drivers.Collaborating with other IT team members to escalate and resolve complex technical issues.Documenting support activities, solutions, and procedures to build a knowledge base for future reference.Assisting in IT projects and initiatives as needed, including system upgrades and deployments.The successful applicant will ideally possess the following:Respond to incoming service requests and inquiries via phone, email, or ticketing system in a professional and courteous manner.Provide technical support and troubleshooting assistance for hardware, software, and network-related issues.Diagnose and resolve basic technical problems, escalating more complex issues to Level 2 support as necessary.Document all service requests and resolutions accurately and thoroughly in the ticketing system.Proactively monitor systems and networks to identify and address potential issues before they escalate.Collaborate with other team members to share knowledge and best practices for improving service delivery.

BASIC QUALIFICATIONS- 3+ years of relevant experience in maintaining a DC or a Critical space facility.- Demonstrated verbal and written communication skills.- Demonstrated leadership, stakeholder and organizational skills.- Attention to detail with proven ability to prioritize in complex, fast-paced environment.- Familiar with the concepts and interaction of - Service Management systems (Problem and Change).- Experience in Project Management disciplines.- Experience with the development and review of MOPs & SWMS for planned works.- Physical Security protocol awareness.- Computer literate, confident with Office Suite.- Candidates must possess a valid driver's license and their own vehicle to travel between sites.DESCRIPTIONAmazon Web Services (AWS) offers an exciting environment, encouraging creativity and personal development while maintaining computing environments in a secure, scalable, and cost-effective manner. At Amazon, we want you to progress, so come and work for the world's most Customer-centric Company.We are looking for an Engineering Operations Technician (EOT) that will responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.The DCEO team deliver the world's best data center services across the globe for AWS. In the EOT role, you will be responsible for risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. We are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility. Engineering Operations Technicians support the data center building and the critical infrastructure that keep it running.In AWS you will have the opportunity to work with a constant stream of new technologies and products, and experience opportunities to learn and grow while being surrounded by a motivated and diverse team.Some of the key responsibilities you will undertake are:Operations:- Participate in a 24x7 shift roster.- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.- Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.- Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage.- Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.- Establish documentation relevant to business & facility operations.- Responsible for the installation of the racks and the provision of power/cooling within it's constraints.- Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- Assist in the design, implementation, commissioning and build out of new facilities.- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.- Management of the Facility assets and the provision of infrastructure & inventory asset management.- Attend and participate in regular Construction & Operational Meetings as required.- Familiar with Work Order compliance to ensure all contractual SLA's are achieved.- Interface with Infra Ops management for day to day operational requirements.- Assist in recruiting efforts.- Assist in the the resolution of any infrastructure engineering or services issue.- Delivery of exceptional customer service and satisfaction.** For more information on our data centers please visit https://aws.amazon.com/compliance/data-center/data-centers/We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience.- 3+ years of Data Center Engineering/ Operations/ Critical Infrastructure Experience. (desired, but not essential) - 3+ years of Data Center Management Experience, preferably in a Colocation or shared Data Center service provider (desired, but not essential)Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 10:18 PM