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Residential Services Assistant - Central Allocations (Aged)
Grampians Health, Melbourne, Southern Metropolitan, Western Region, ...
Location: Melbourne | Southern Metropolitan, Western Region | Ballarat, Various Job type: Casual Organisation: Grampians Health Salary: Salary not specified Occupation: Nursing Reference: 10895 Job posted: 22/06/2020 Closes: 30/06/2024 Occupation: Nursing Classification: Job duration: Not provided Contact: CAU Recruitment Team - 5320 6577Bernadette Lyons - 5320 6933 Reference: 10895 Occupation: Nursing Salary Range: Salary not specified Work location: Melbourne | Southern Metropolitan, Western Region | Ballarat, Various Residential Services Assistant Central Allocations Unit – Casual BankPS21About the roleWe are seeking applications for casual Residential Services Assistants to work in our Aged Care and Sub-Acute sites.  Grampians Health has nine residential aged care facilities (Jack Lonsdale Lodge, James Thomas Court, Eureka Village Hostel, Geoffrey Cutter Centre, WB Messer, PS Hobson, Hailey House, Talbot Place and Bill Crawford Lodge).This complex position will require you to individually prepare meals to each patient’s dietary requirements and cleaning responsibilities in residential facilities. This role requires you to work by yourself in the kitchen.You will receive a week of paid training across a number of Aged Care facilities if you are successful.Casual bank is managed by the Central Allocations Unit which operates 7 days a week.  Grampians Health uses an electronic rostering system (RosterOn) which matches staff for shifts based on their availabilities via text / phone call.Casual bank shifts can be offered within short time frames, therefore to be considered for this role you must be living in the Ballarat region.You will be required to provide 2 referees, one being your current direct manager and the second another manager / supervisor.Key ResponsibilitiesMaintaining accurate availability in our electronic rostering system and accepting shifts based on availabilitySetting up the kitchen and dining rooms for food service where you have been allocatedPreparing and serving resident meals based on their individual dietary requirementsEnsuring safe food handling practices and records maintenanceMaintaining the dining area to create a safe and welcoming environment for residentsCleaning and laundry duties (facility dependent)Demonstrated ability to function within a teamParticipate in annual performance reviewsCommitment to ongoing mandatory educationSkills and experienceCurrent HLTFSE001 - Follow Basic Food Handling Practices certificate, or willingness to obtainDemonstrated high level communication and interpersonal skills to interact with a wide variety of individualsThe ability to prioritise workThe ability to work with limited supervisionDemonstrated person-centred care and respectful approach to patients, visitors and staffCurrent NDIS Worker Screening Check, or willingness to obtainPrevious experience in a similar role would be preferred, but is not essentialCulture & BenefitsAt Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Paid orientationSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysDiscounted on-site parkingStaff rewards and recognition programsHow to applyClick APPLY or contact Melanie Robillard, CAU Recruitment Team Lead on 5320 6577 for a confidential discussion. All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent. Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Customer Service Officer
, Dandenong South
Dandenong location, free parking onsite|Equal Opportunity to Grow Personally & ProfessionallyThe company is a leading provider of advanced suspension systems and related components for heavy-duty vehicles. They serve various sectors and prioritise customer satisfaction through reliable products and comprehensive support services. Additionally, the client has recently renovated and refitted their office building with state of the art equipment and facilities!Actively participate in the team meetings, supporting team members, contributing to team objectivesAbility to collaborate with Sales managers and product managerStrong literacy and communication skillsDemonstrates strong computer skills with Microsoft Office and working knowledge of working with a CRM.Demonstrates a strong commitment to Customer service excellenceExhibits effective communication skills in both written and verbal formsStrives to deliver high quality work with a focus on effectiveness and efficiency within a team environment.Upholds a professional approach and phone etiquette when addressing challenging or distressing situations with clients.You will be joining an energised team which will value a hardworking candidate with a willingness to learn and develop:A full-time position that requires the candidate to be in the office from 9:00am - 5:00PM with a one-hour lunch break.The company offers free parking at the office in Dandenong.
Associate- Front Office
Marriott International, Lucknow, Any, India
Job Number 24047831Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 03:41 PM
Project Manager
Siemens, Bayswater, Victoria
As the world's only integrated Technology Company spanning the entire energy conversion chain, Siemens works across all business and technology interfaces with an integrated portfolio of products, solutions and services. Whether in industry, infrastructure, or buildings: Each environment is dependent on a reliable power supply. Which is why products and systems featuring maximum safety and optimum efficiency are in demand. This comprehensive portfolio for low-voltage power distribution and electrical installation technology covers every requirement - from switchgear to the socket.We currently have a fantastic opportunity for an experienced Project Manager to join our Smart Infrastructure Electrification & Automation team.Based in Bayswater or Macquarie Park, the role of Project Manager offers an exciting opportunity to join an established delivery team. Depending upon experience, your role will entail the project management and oversight of technical delivery of medium and low voltage systems and packaged solutions (including MV GIS & AIS switchgears, LV switchgears and busways, transformer kiosk substations and outdoor switchgears, eHouses) within a range of markets, including utilities, renewables, mining, infrastructure, data centres.Responsibilities include:• Full ownership for all project phases (requirements clarification, design development, procurement & manufacture, FAT, delivery, installation, test & verification)• Provide technical support to the customer, including recommending solution optimisations based on a thorough understanding of the customers' needs• Optimising project profitability and taking on profit and loss responsibility for the project• Representing Siemens and reflecting on actions and feedback of the customer and developing a strong customer relationship• Ensuring commercial contract conditions and timelines are met, including management of contract variations & change management• Coordination & direction of human resources (in-house and factory engineering) to develop efficient and optimal solutions meeting customer requirements• Monitoring & control of the project, including necessary interventions, to ensure achievement of technical requirements, delivery milestones, timeline & quality• Risk management, including development t& implementation of suitable technical & commercial mitigation strategies• Provide ongoing monitoring and timely reporting of project status against project targetsThe successful candidate will have experience in project management, a demonstrated ability to solve problems, managing and ensuring delivery to customer requirements, communicate effectively and build strong relationships with stakeholders, and a proven track record of achieving consistent and reliable results.Knowledge of MV and LV switchgear and related equipment, and familiarity with Siemens' factory and/or 3rd party supply chain procurement in the applicable markets would be highly advantageous.If you are an electrical engineer or project manager looking for a new challenge with a global technology leader, then this role is a great opportunity.In return, we offer a rewarding team environment, a commitment to your ongoing learning and development, and an attractive salary package.Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.Salary: . Date posted: 03/19/2024 02:32 PM
Hotel Operations Supervisor
Marriott International, Sherbrooke, Quebec, Canada
Job Number 24050604Job Category Rooms & Guest Services OperationsLocation Delta Hotels Sherbrooke Conference Centre, 2685 Rue King Ouest, Sherbrooke, QC, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPromote staff engagement and team work to provide optimum service so that guest needs are met in the Rooms and Food & Beverage operations. Within Food and Beverage operations: Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs. Within Guest Services and Rooms operations: Inspect public areas, restrooms, fitness center, pool area, offices and service areas after being cleaned by Housekeeper to ensure quality standards are met. Arrange turndown for VIPs/any package inclusive rates, etc. Communicate additions or changes to the assignment sheets to staff (e.g., Housekeeping) as they arise throughout the shift. Monitor the notations in MARSHA and clear all exceptions. Keep records of Marriott Rewards enrollments and Front Office incentive programs. Review and maintain all Market Rate Codes. Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Process guest check-ins and promote room up-sales. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Sherbrooke Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/22/2024 09:32 AM
Data Center Technical Operations Engineer, MEL - DCEO
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- 3+ years of relevant experience in maintaining a DC or a Critical space facility.- Demonstrated verbal and written communication skills.- Demonstrated leadership, stakeholder and organizational skills.- Attention to detail with proven ability to prioritize in complex, fast-paced environment.- Familiar with the concepts and interaction of - Service Management systems (Problem and Change).- Experience in Project Management disciplines.- Experience with the development and review of MOPs & SWMS for planned works.- Physical Security protocol awareness.- Computer literate, confident with Office Suite.- Candidates must possess a valid driver's license and their own vehicle to travel between sites.DESCRIPTIONAmazon Web Services (AWS) offers an exciting environment, encouraging creativity and personal development while maintaining computing environments in a secure, scalable, and cost-effective manner. At Amazon, we want you to progress, so come and work for the world's most Customer-centric Company.We are looking for an Engineering Operations Technician (EOT) that will responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.The DCEO team deliver the world's best data center services across the globe for AWS. In the EOT role, you will be responsible for risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. We are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility. Engineering Operations Technicians support the data center building and the critical infrastructure that keep it running.In AWS you will have the opportunity to work with a constant stream of new technologies and products, and experience opportunities to learn and grow while being surrounded by a motivated and diverse team.Some of the key responsibilities you will undertake are:Operations:- Participate in a 24x7 shift roster.- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.- Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.- Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage.- Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.- Establish documentation relevant to business & facility operations.- Responsible for the installation of the racks and the provision of power/cooling within it's constraints.- Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- Assist in the design, implementation, commissioning and build out of new facilities.- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.- Management of the Facility assets and the provision of infrastructure & inventory asset management.- Attend and participate in regular Construction & Operational Meetings as required.- Familiar with Work Order compliance to ensure all contractual SLA's are achieved.- Interface with Infra Ops management for day to day operational requirements.- Assist in recruiting efforts.- Assist in the the resolution of any infrastructure engineering or services issue.- Delivery of exceptional customer service and satisfaction.** For more information on our data centers please visit https://aws.amazon.com/compliance/data-center/data-centers/We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience.- 3+ years of Data Center Engineering/ Operations/ Critical Infrastructure Experience. (desired, but not essential) - 3+ years of Data Center Management Experience, preferably in a Colocation or shared Data Center service provider (desired, but not essential)Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 10:18 PM
RESIDENT DISTRICT MANAGER, FOOD SERVICES
Compass Group Canada, Victoria, Any, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward! Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job. Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry. Address: 1640 Electra Blvd, Sidney, BC V8L 5V4 Disclaimer: The base salary range represents Compass Group Canada's pay grade range for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The pay range listed above is not reflective of Compass Group Canada's total compensation for employees. Job SummaryNow, if you were to come on board as one of our District Managers, we'd ask you to do the following for us: Be responsible for all aspects of support services and operations including: budgeting, financial management and weekly analysis in addition to maintaining both client and Compass standards to assure a safe environment for all residences and employees. Assure quality control procedures are monitored, maintained, and established operating practices are strictly followed. Ensure seamless operations of various day to day services are consistently run in an exemplary fashion. Think you have what it takes to be the District Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Minimum eight years of management experience and directing a team in a related field. Post-secondary degree/diploma in Hospitality and/or Food Service Management, Hotel and Restaurant Management. You are in good standing in all required qualifications as stipulated by the client and Compass Group Canada. Prior experience in dining, housekeeping and laundry management. Excellent communication skills (oral and written). Intermediate level expertise with Word, Excel and Outlook. Abilty to maintain excellent relationships with clients and customers. Strong problem solving, organization and coordination skills. Excellent leadership, coaching and supervisory abilities. Positive, energetic personality. Solid experience in fiscal management. Stay current with the latest innovative trends in food services. Highly organized with attention to detail and strong ability to multi-task. Ability to travel between sites on demand including 10 to 15% overnight travel. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 03/28/2024 04:11 PM
Operations Manager
Marriott International, Melbourne, Any
Job Number 24054823Job Category Rooms & Guest Services OperationsLocation Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESLeading Operations Team • Ensures that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Ensures that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.Managing Property Operations Function(s) • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed.Managing and Monitoring Activities that Affect the Guest Experience • Provides excellent customer service by being readily available/approachable for all guests. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Ensures all team members meet or exceed all hospitality requirements.Managing Profitability • Assists in performing required annual Quality audit with GM & RD. • Ensures a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Ensures orientations for new team members are thorough and completed in a timely fashion.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 10:13 AM
FP&A Manager - Immediate Start
Michael Page, Melbourne
The FP&A Manager will be responsible for the following:Take complete control over the budgeting and forecasting process as well as 5-year planBusiness partner with senior executives and department heads Improve team ways of working by introducing innovative analysis, systems efficiencies, improving processes and providing constructive challenge to all areasDeliver insightful analysis and commercial recommendations including ownership of the monthly performance pack, and input into the reporting cycleWork with Finance Director and the wider finance team to ensure consistent rhythm in place for weekly, monthly, quarterly and yearly deliverablesAssessment of risks and opportunities against financial targets and provide recommendations for mitigating actionsProcess improvement initatives as well as assist with the upgrade of a new systemProvide leadership in financial control with management of month end close, posting of relevant month end journals and coordination with shared services team on balance sheet reviewsWork closely with colleagues to identify key performance issues and propose solutionsWorking capital analysis and the management of associated improvement initiativesManaging costs against budget/targets and assisting key stakeholders to monitor budgets/targets at all levelsCA/CPA QualifiedExperience in a similar role in a services of FS or professional services based organisationPrevious managerial experienceStrong excel skills Strong communication and presentation skillsImmediately Available/Available at short notice
Operations Manager
Amazon, Ravenhall, Victoria
DESCRIPTIONWe are currently seeking for an experienced Operations Managers to join our Customer Fulfillment team and play a critical role in leading our team of Area Managers.This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up.As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary.You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.We currently have opportunities across either day or night shift.Key job responsibilities:- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,- Become a subject matter expert on specific, larger-scale processes and activities within FCs,- In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis,- You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience,- Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,- Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.We are open to hiring candidates to work out of one of the following locations:Ravenhall, VIC, AUSBASIC QUALIFICATIONS- Previous experience in leading large, diverse teams,- Experience in employee and performance management experience- Excellent communication skills, both verbal and written,- Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field,- Proven experience in a similar, innovative logistics, distribution or manufacturing environment,- Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generatePREFERRED QUALIFICATIONS- Experience with performance metrics, process improvement and Lean techniques,- Demonstrated problem solving skills and analytical skills,- Experience with a contingent workforce during peak seasons,- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 09:44 AM
Manager, Trade Marketing Activation
Adidas, Melbourne, Victoria
Purpose & Overall Relevance for the Organization: Drive brand excellence within a multi-brand environment to uplift sell-out/sell-through point of sale, by planning and execution across PACIFIC Omnichannel function, Trade Marketing, Account Marketing, Digital marketing, and Visual Merchandising. Responsible for optimizing the accounts SWB in uplifting brand representation and visibility and delivering best-in-class execution, in prime locations within a multi-brand environment, ultimately winning the consumer. Key Responsibilities: Develop and implement strategies aligned with the global brand for the account/s that will be reflected in the calendar with SWB allocation and parameters on ROI, keeping a balance on BRAND & COMMERCIALITY. Own and drive the implementation and production of Marketing Campaigns, Promotions, and In-Store Communication tools with full alignment across BRAND to ensure consistency in the narrative yet having a point of difference to amplify accounts strategy. Evaluate the performance and ROI of campaigns, ensuring SWB is fully utilized, and campaigns/initiatives positively impact sales. Work closely with the KAMs and implement processes that will increase effectiveness and productivity with the accounts' counterparts to ensure initiatives are landed OTIF and show results on KPIs. Manage external production suppliers and agencies and ensure full compliance on projects is observed and aligned with NTP as needed. Responsible for the timely receipt and control of supplier invoices and liaising with finance. Share post-campaign evaluation results to ensure learnings are considered in the development of future marketing campaigns and evaluate KPIs. Identify opportunities for activations that will lead to an increase in sales and create hype around the brand. Drive the implementation and planning of POS material / in-store of all new stores, and renovations/upgrades of existing stores (possible SiS), to ensure 100% readiness at the planned retail intro. Support the sell-in periods in coordination with all channels and partners, as well as seasonal changeover in our showrooms based on the global to local sell-in structure. Responsible for managing the warehousing of POS materials in various warehouses (suppliers' warehouse) Maintain an extremely high level of confidentiality and apply discretion to all files, materials, and communications. Accountable for the delivery of Global and Local guidelines across all formats at market level. Accountable for the delivery of local content creation, where the commercial opportunity arises. Accountable for providing direction/training to WHS store teams in line with key product drops. Accountable for the VM & ISC training and engagement across the market. Ensure the sales team feedback is incorporated into business strategy planning. Key Relationships: External key account partner leads Channel leads and their teams CTC, Brand Comms, Digital, SPOMA & MOPS Finance team Hub Omnichannel team Market agencies and vendors KPIs: Brand representation & awareness Timely execution of marketing campaigns and securing prime locations within a multi-brand environment. Drive sell-out of WHS accounts order book Requisite Education and Experience / Minimum Qualifications: University degree in business, ideally with a marketing and sales focus. Functional: > 5 years marketing Industry: consumer-driven, ideally apparel/fashion/shoes or FMCG Exposure: advertising, sales & marketing Language Skills: English: Advanced Knowledge, Skills and Abilities : Experience in trade or sales and marketing, Sport or fashion industry Advanced computer skills (Microsoft Word, Excel, PowerPoint and Outlook) Detail oriented, organized, and dynamic Excellent communication skills Knowledge of InDesign, Photoshop, and Illustrator skills a plus Please note part of adidas Pacific's recruitment process will require external candidates to consent to a pre-employment criminal history checkNote to agencies: adidas Pacific does not accept any unsolicited calls or resumes from head hunters, executive recruiters, or other staffing or recruitment agencies. Please do not submit or forward any resumes, CVs or profiles to the adidas careers portal, nor to any adidas personnel. adidas will not pay any fees relating to unsolicited resumes.Salary: . Date posted: 04/02/2024 08:09 PM
Area Manager
Amazon, Ravenhall, Victoria
DESCRIPTIONWe're seeking for experienced Area Manager's to join our Customer Fulfillment team at our Fulfillment Center in Ravenhall.As an Area Manager, you'll be directly responsible for leading and developing a team of Amazon Associates in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.Please note the shift pattern is based on 4 days on and 3 days off. (Sunday to Wednesday or Wednesday to Saturday)Key job responsibilities:- Leading and developing a team of Operations Amazon Associates- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,- Partnering with the management team to establish and maintain quality control standards,- Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.We are open to hiring candidates to work out of one of the following locations:Ravenhall, VIC, AUSBASIC QUALIFICATIONS- Working experience in Operations, Supply Chain/Logistics, or a related field,- Bachelor's Degree from an accredited university or equivalent qualification,- Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships,- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,- Excellent communication skills, both verbal and written.PREFERRED QUALIFICATIONS- Direct management experience for employees and their performance,- Experience with performance metrics and process improvement,- Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 10:22 PM
Ambassador - Front Office
Marriott International, Lucknow, Any, India
Job Number 24060357Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSet up accurate accounts for each guest upon check-in according to their requirements. Assign room according to guest request and preferences whenever possible. Ask for and enter Marriott Rewards information; sign guests up for Marriott Rewards. Verify and adjust billing for guests. Block rooms in the computer and identify designated requirements and requests. Communicate guest and employee messages by printing and arranging for delivery. Run and check daily reports/contingency lists. Identify and explain room features to guests. Supply guests with directions and property information. Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up with guest regarding satisfaction with guest-related issues. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Notify Loss Prevention/Security of any guest reports of theft.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:34 PM
Design Manager
NBC Universal, Windsor, Victoria
Company DescriptionUniversal Product & Experiences is seeking a Design Manager for our ANZ/SEA regions with experience in product design and licensing for the Toys and Hardlines team. The role will be based in the Australia office and is responsible for product approvals, product development and product strategies for Toys and Hardlines. Universal Product & Experiences team is looking for a candidate that is pro-active, a forward thinker and has strong communication skills. The role requires a manager that has experience building strong relationships with internal cross-functional teams and external partners.Job DescriptionLicensing Expertise:Possesses a solid understanding of the entertainment industry and Consumer Products businessManage and ensure brand excellence by making any necessary character revisions, infusing storytelling and providing property assets and toolkitsManage process flow and prioritize schedules based on 18-24 month product development calendarManage product approval meetingsManage approval functionalities on product approval system (Mediabox)Lead kick off meetings/calls with licenseesPrepare detailed recap notes from key meetings and share with Global teamProvides input to Category/business counterparts on licensor selection to ensure excellent product execution and deliveryDesign Expertise and Innovation:Be the Design expert in assigned categories - execution, fabrications/materials, tech designsUnderstand licensee design & manufacturing capabilities to guide effective design and developmentDesign product solutions across entire Franchise and property roadmapPrepare all necessary components for design presentations & product review meeting preparationsProvide accurate design input and modifications(overlays) based on strong understanding of IP priorities, guidelines & assets through all stages of the product approval processDrive innovation by maintaining strong knowledge of retail landscape in ANZ/SEA market; monitor sales performance of key categories & programsDesign Strategy:Engages in wider UP&E discussions on the company's vision and strategyPartners with Category to identify white space opportunities for growthUnderstands regional retail pricing structure for product and line architectureIdentifies new trends and innovation across multiple categories and propertiesCreate and build new ideas into marketable product lines for existing properties and new initiativesCommunication and CollaborationUnderstands and communicates strategically to team and partnersExcellent ability to communicate and collaborate with partnersRequired to communicate weekly with US Design leadsDevelops effective presentationsCoordinates with cross-functional partners on new projects and design development progressBuild successful working relationships with key partners including (but not limited to):Licensees & manufacturersCategory, Retail, and FranchiseStudios & filmmakersQualificationsMinimum 5-7 years experience within the licensing and manufacturing industryRequires strong communication skillsEntertainment industry experience with license-based consumer product approvalsKnowledge of product manufacturing and processExperience with 2D package and product preferred added to the requirements.Ability to design from concept through final samples/productionPolished ability to verbally deliver presentations with full command of material, full command of the stage, and ability to steer discussion toward actionable conclusionsAbility to work well in a fast-paced, dynamic environment; comfortable with change; able to troubleshoot problems and act decisivelyAble to advocate for Design recommendations with partnersAbility to prioritize work for self and associatesHigh level of accuracy, attention to detail, and organization skillsFully proficient with Photoshop & Illustrator. Ability to use InDesign, Keynote, Power Point, Word and ExcelMust be able to articulate clearly, and drive toward shared solutions with various internal partners and external licensee teamsKnowledge and understanding of product category dynamics and strategiesEducation Requirements:Bachelors Degree in Industrial Design, Toy Design, Illustration or comparable field of studyAdditional InformationNBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.Salary: . Date posted: 04/09/2024 09:38 AM
Operations Supervisor (RTS), Amazon Logistics DVT1
Amazon, Mulgrave, Victoria
DESCRIPTIONOperations Supervisors form an integral part of Amazon Logistics' Last Mile operations, contributing significantly to the team's dynamic growth. Operations Supervisors are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external stakeholders.The RTS (Return To Station) Operations Supervisor primarily looks after the Return Operations of the Amazon Logistics Business, which involves meeting with Delivery Partners, deep diving undelivered packages, creating reports which help with Improving Delivery Success, and keeping the site ready for next day operations.Please note the shift pattern is based on 4 days on and 3 days off including weekends.Typical working hours: 12:30pm - 22:30pm, Wednesday to SaturdayA little flexibility is expected in this role due to the nature of the businessKey job responsibilitiesResponsibilities:- Track and report labor hours- Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance- Ensure successful area performance through tracking and reporting metrics- Independently assess all aspects of associate work performance and provide timely and detailed feedback- Participate in Operational Excellence initiatives- Maintain a full understanding of workflow and daily production goals- Review and update SOP's as required- Ensure work areas remain clean and are properly equipped- Identify and address safety hazards within the work area, and participate in safety initiatives- Coach associates on ways to work safely at all times- Ensure all job injuries are reported timely in accordance with established policies and procedures- Provide leave coverage for Shift Managers We are open to hiring candidates to work out of one of the following locations:Mulgrave, VIC, AUSBASIC QUALIFICATIONS- Experience with planning, performance metrics, and process improvement- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in logistics- Ability to lift up to 23 kg, stand/walk during shifts lasting up to 12 hours, push and pull loaded carts, and be able to frequently push, pull, squat, bend, and reachPREFERRED QUALIFICATIONS- Experience with data analysis- Bachelor's degree in supply chain/logistics or related field- Experience in warehouse operations- Experience managing teamsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 09:44 PM
Manager, Robotics Technical Support, Amazon Robotics Technical Support (ARTS)
Amazon, Melbourne, Victoria
DESCRIPTIONAre you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics is seeking a leader with a passion for technology, that can easily make connections, are always curious how things really work, and are up for the challenge found in a deeply complex, but very rewarding Robotics environment.This team is a global squad of talented engineers that work diligently to resolve technical issues and help maintain Amazon's robotic services, applications and platforms. We are expanding our team to Melbourne, Australia and are looking for an experience technical manager to help us kickstart operations in this region.As a manager you will not only help to recruit and establish the foundation for this new team but also learn how Amazon leverages state of the art robotics technology to enhance our facilities and better service our customers. You will engage with a dynamic technical environment, navigate complex situation and ensure that your team is always set up for success. Together with your team, you will directly collaborate with Software & Engineering teams from all over the globe to root cause critical issues and ensure problems stay fixed for good!Important! Please note that this role includes certain Manager On-Call responsibilities over the weekend (daytime) for select high severity events.Key job responsibilities- Manage, recruit, interview, hire, coach and mentor directs.- Ensure directs are up to date with with company, policies, procedures and regulations, while meeting established productivity targets.- Actively work to encourage, motivate and collaborate direct reports to reach agreed goals, while fulfilling their job responsibilities and obligations. (hold regular 1:1 sessions etc).- Create and maintain a healthy and positive work culture.- Implement, establish and meet departmental and company goals to improve business outcome.- Identifies problem areas and works to implement solutions to effectively resolve them.- Evaluate employee performance and systems to identify trends and recommend improvements.- Contributes to team efforts as needed to achieve desired results.- Acts as an escalation point and incident manager during critical high severity escalations.As Amazon maintains a very high performance bar, managers may find themselves having do adapt to any given situation and embody different types of roles. Depending on the context they can be: Incident or Project Managers, Technical Authorities in one or more technical areas, Change Approvers, Technical Writers, Trainers, Coaches, Mentors or Mediators. This role fluidity is what enables the manager to be successful and navigate the daily complexities of the Amazon Robotics environment.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSBASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Information Technology or related fields.- 4+ years of management or direct team leader experience in a similarly complex technical support environment (6+ FTEs).- Proven track record in of design, implementation and optimisation of metrics, KPIs, SLAs etc. - Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.- Proven experience leading high severity active incident restoration efforts, as a technical authority or Incident Manager.PREFERRED QUALIFICATIONS- 6+ years of relevant technical support management or team leader experience in a diverse complex technical environment. - 3+ years of relevant engineer technical support hands-on experience.- Relevant industry certification(s) in any broad technical domain (Networking, Telecommunications, Cybersecurity, Cloud Technologies etc.) - Relevant Service/Project Management Certifications may present an advantage (ITIL etc)Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 09:19 AM
Project Manager
CG Recruitment, Melbourne, Victoria
Project Manager Are you a seasoned Project Manager looking to make an impact in the dynamic world of IT services? Look no further!Our client, a leading Australian IT services provider, is seeking a talented individual to join their team in a permanent role. Our client is at the forefront of innovation in IT services in Australia. With a commitment to excellence and a passion for delivering top-notch solutions to their clients, they have established themselves as leaders in the industry. Join a team that values collaboration, creativity, and continuous improvement.Work from home and on-site! Key Responsibilities:Lead and manage IT projects from initiation to closure, ensuring timely delivery and adherence to quality standards.Collaborate with stakeholders to define project scope, objectives, and deliverables.Develop and maintain project plans, schedules, and budgets.Monitor project progress, identify risks, and implement mitigation strategies.Facilitate communication and foster strong relationships with clients, team members, and third-party vendors.Drive continuous improvement initiatives and contribute to the enhancement of project management processes.About youMelbourne based but flexibility to travel to siteProven experience as a Project Manager in the IT services industry. Excellent troubleshooterExcellent leadership, communication, and stakeholder management skills.All about relationships and building rapport with your team, suppliers and clients alike!Committed, reliable and punctualAbility to work both autonomously and as part of a teamStrive for achievement and performance Ability to work from home! Great company cultureexcellent remuneration If this sounds like you, please apply today! #Qld123
Account Manager
Michael Page, Melbourne
Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Serve as the primary point of contact for client inquiries, issues, and requests.Business Development: Identify new business opportunities within existing accounts. Collaborate with the sales and marketing teams to develop strategies for expanding market share and increasing revenue.Strategic Account Planning: Develop and implement strategic account plans to achieve sales targets and objectives. Analyse market trends, competitor activities, and customer needs to identify growth opportunities and mitigate risks.Cross-functional Collaboration: Work closely with internal departments such as sales, marketing, product development, and customer service to ensure alignment on client needs and company objectives. Provide feedback and insights to support continuous improvement initiatives.Product Knowledge: Stay up-to-date on the latest developments in the pharmaceutical industry, including new products, regulations, and market trends. Demonstrate a deep understanding of our product portfolio and how it addresses customer needs.Contract Negotiation: Negotiate pricing, contracts, and terms with clients to ensure mutually beneficial agreements. Drive contract renewals and up-sell opportunities to maximise revenue and profitability.Reporting and Analysis: Prepare regular reports on account activity, sales performance, and market trends. Use data analysis to evaluate sales strategies, identify areas for improvement, and make data-driven recommendations.Bachelor's degree in Business Administration, Marketing, or relevant work experience.2+ years proven experience in account management, sales, or business development within the pharmaceutical industry.Strong understanding of pharmaceutical products, regulations, and market dynamics.Excellent communication, negotiation, and interpersonal skills.Ability to think strategically, analyse data, and develop actionable insights.Proficiency in Microsoft Office suite and CRM software.Ability to travel as needed.
Operations Manager
Amazon, Dandenong South, Victoria
DESCRIPTIONHere at Amazon we are currently seeking for experienced Operations Managers to join our Customer Fulfillment team for Night Shift at our Fulfillment Center in Dandenong South.This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up. As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary. You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business. Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.Key job responsibilities: - Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site, - Become a subject matter expert on specific, larger-scale processes and activities within FCs, - In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis, - You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience, - Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels, - Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.Please note the shift pattern is based on 4 days on and 3 days off (Wednesday to Saturday).Working hours: 18:30pm to 4:30amWe are open to hiring candidates to work out of one of the following locations:Dandenong South, VIC, AUSBASIC QUALIFICATIONS- Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field,- Proven experience in a similar, innovative logistics, distribution or manufacturing environment,- Previous experience in leading large, diverse teams,- Experience in employee and performance management experience,- Excellent communication skills, both verbal and written,- Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generate.PREFERRED QUALIFICATIONS- Experience with performance metrics, process improvement and Lean techniques,- Demonstrated problem solving skills and analytical skills,- Experience with a contingent workforce during peak seasons,- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 10:17 PM
Mgr-Front Desk
Marriott International, Lucknow, Any, India
Job Number 24062799Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM