Overview of salaries statistics of the profession "Financial Service Account Administrator in Australia"

Super SA is a superannuation fund provider who, for 119 yearshas been helping South Australian government employees secure theirfinancial future.We’re dedicated to championing the financial well-being ofSouth Australians and passionate about helping members to livetheir best life in retirement. Our long-term success is largely dueto the talent and expertise of our people. We strive to create anenvironment that is supportive, safe and secure. Our work cultureis positive and inclusive, so that our people benefit from arewarding and enjoyable work experience.The Superannuation Administrator, Member Operations hasextensive contact with internal and external customers.  Thisrole is responsible for maintenance of financial data, accurate andtimely administrative services across various superannuationschemes and products for members and stakeholders.In this role, you will: Provide timely and efficient administration of accounts, including establishment of new member accounts, payment of benefits and the processing of contributions and investment switches for investors in an accumulation superannuation scheme, account based pension and recipients of a defined benefit and/or income protection pension. Proactively resolve issues, either in writing or by telephone, regarding existing accounts with both agency staff, and members in a professional and courteous manner. Develop high quality solutions and accurate outcomes for customers in a timely manner to build positive customer relationships. Ensure the accurate delivery of customer service standards and response times, while liaising with a variety of stakeholders, including other government agencies, private industries and the public.To be successful in the role, you will have: Extensive customer service experience – engagement with customers via telephone, email and face to face Experience with Microsoft Office, particularly Word and Excel, and in using multiple software programs/databases at once Demonstrated experience in the superannuation or financial services industry Ability to understand how to calculate the ETP components of a superannuation benefit, and taxation payable. Ability to work on multiple tasks and to prioritise those tasks to meet deadlines in a fast paced environment.Special ConditionsRecommended applicants are subject to satisfactory criminalhistory check in accordance with the DTF Pre-Employment ScreeningPolicy and Procedure and every three years thereafter.Out of hours work and intrastate/interstate travel may berequired.Multiple temporary roles.RemunerationASO3 - $66,590 - $70,968 pa

Review and negotiation of investment management agreements and related investment guidelines;Drafting and/or review of marketing materials including the creation and/or updating of Information Memorandums / PDS'/ TMDs and other fund offering documents for funds;Provide support and legal advice/counselling to all business units and internal clients on various matters;Review and/or negotiation of all vendor and other agreements, including lease agreements, terms of business, that are required for the day-to-day operation of the business;Conduct local board meetings serving as Company Secretary and preparation of board resolutions, minutes and other documents as may be required for sound corporate governance;Work closely with Australian Compliance (based in Melbourne) to ensure a positive regulatory and compliance environment. Ongoing projects include AML, FATCA, CRS, industry consultations;Provide advice to the firm's International Legal Group for doing business in or with Australia including the distribution of funds domiciled in Luxembourg;Monitor and provide advice with respect to changes in relevant laws, regulations and standards as necessary;Instructing and coordinating with external counsel; andThe performance of certain administrative tasks and use of proprietary software and databases to track client documentation, approve client accounts for management, etc., in connection with the foregoing.Candidates should be admitted to practice law in Australia and hold, or be eligible to hold, a practising certificate and have practiced in a law firm setting or asset management for a minimum of five years. The position requires strong analytical abilities as well as evolved organizational skills and a high level of detail orientation. The position also involves extensive daily interaction with the firm's Australian staff including but not limited to very close partnership with Compliance/Risk, Institutional and Retail Client Group, Finance, Operations and local and global Investment colleagues so strong interpersonal skills and professional demeanor are prerequisites.The ability to work independently and handle multiple priorities at once is a must. Maturity, pragmatism, good business sense, a strong work ethic and an ability to inspire confidence are keys to success in this position.