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Events Manager
Marriott International, Bengaluru, Any, India
Job Number 24066305Job Category Event ManagementLocation Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.CORE WORK ACTIVITIESManaging Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities.Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/16/2024 03:51 PM
Dual Events Manager
Marriott International, Calgary, Alberta, Canada
Job Number 24055528Job Category Event ManagementLocation Calgary Airport Marriott In-Terminal Hotel, 2008 Airport Road NE, Calgary, Alberta, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.CORE WORK ACTIVITIESManaging Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities.Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.The salary range for this position is $62,000 to $82,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Calgary Airport Marriott In-Terminal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/30/2024 09:28 AM
Senior Product Manager, Fresh Supply Chain
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology productsDESCRIPTIONWe are looking for an exceptional Product Manager who can define the roadmap and lead execution to build a best in class supply chain for Amazon Fresh. Fresh is Amazon's ultrafast service for Grocery that includes the highest quality fruits and vegetables, temperature controlled perishables and a complete range of grocery products. The program is highly cross-functional in nature and requires a number of India-first solutions to be created. Your responsibilities include- Establish deep connections with customers and clearly articulate problems faced by our customers - Define the long-term product roadmap and what it would take to build a best in class Fresh Supply Chain - Maintain strong relationships with peers in other geographies to understand their roadmap and learn from their experience - Prioritize what to build in the next 3, 6, and 12 months - Partner with Engineering teams to drive execution - Work with partner teams across Category, Sellers, Operations, to drive adoption of product launchesWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholdersSalary: . Date posted: 04/08/2024 10:33 AM
Supply Chain Clerk
, Heatherton
Heatherton location, free parking onsite|Growth opportunitiesOur client is a leading global supplier in defence equipment who design, manufacture, and integrate products and systems. Based in Heatherton with free on-site parking.Receiving goods checking, documenting, and storing incoming materials from customers, vendors and subsidiaries.Preparing products for shipment including documentation.Booking shipments.Manage all dispatch related duties.Create shipments and receipts, generate receiving documents, perform enquiries on purchase order and sales order and make necessary modifications and corrections.Proven experience in supply chain or warehouse-based roles.Ability to meet physical demands such as lifting and materials or containers.High attention to detail and focus.Strong verbal and written communication skillsMust have a forklift license & White Card admirable.You'll be joining an already established team that values, fun, respect, and teamwork plus additional benefits of:Free on-site ParkingOpen plan working spaceThe opportunity to progress within the company
Leader- Produce Quality, Fresh Supply Chain
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product deliveryDESCRIPTION Do you want to solve a customer facing problem that is a critical part of our aspiration to build a large grocery business? For customers, quality is the #1 factor that determines where they buy grocery from. As the Leader- Produce Quality, your key responsibilities will include Metrics and Measurement - Work customer backward to define and continuously refine the metrics we should measure to accurately capture the quality of F&V we are serving customers. - Setup and refine the instrumentation to measure the metrics across various points in the F&V supply chain. Reporting and Reviews - Analyze and collate data and metrics from various sources and report to relevant stakeholders in a manner that is digestable and actionable. - Draw insights from metrics, data, customer feedback, and anecdotes, to independently identify issues and areas of improvement. Work with partner teams to define and manage initiatives to improve F&V quality. - Lead reviews on F&V quality and support partner teams on quality related aspects in their respective reviewsImprovement Initiatives - Engage with partner teams to support initiatives across the supply chain to improve F&V quality.Product - Partner with stakeholders to define the long-term initiatives we should undertake to improve the quality of F&V we serve customers- Partner with tech and ML teams to execute the product roadmap - Drive adoption of new features and continuously improve launched features External Partners - Manage and audit work of external partners and vendors to ensure timeliness and fidelity of their work.About the teamThis is part of the Fresh Supply Chain that owns the product and program charter to deliver important customer inputs for the business like - produce quality, instock, speed, and pricing.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholdersSalary: . Date posted: 04/12/2024 10:11 PM
Transportation & Logistics Planner
Rio Tinto, Kitimat, Any, Canada
Transportation & Logistics Planner Be part of a group that is safety driven and values inclusionJoin a world-class mining organization, offering outstanding personal developmentThis permanent, full-time, role is based in Kitimat, BC. The perfect place to live and work, combining the tranquility of a small community with an unrivaled love for the great outdoors.About the roleFinding better ways to provide the materials the world needs.We are looking for a Transportation & Logistics Planner to coordinate the inbound materials and outgoing finished products through various transportation modes such as rail, road, or port. Your primary responsibility will be to ensure timely and cost-effective delivery to our customers while upholding safety standards.This role is a great opportunity to make a significant impact on our logistical operations and contribute to the overall success of BC Works. If you are a proactive and detail-oriented individual with a passion for optimizing logistical processes, we encourage you to apply.We are an open, connected global team that includes some of the industry's best and brightest minds. We offer competitive, performance-focused remuneration and a wide range of benefits to reward your contribution. With a global reach, the opportunities to develop and grow your career are broad and exciting.Reporting to the Logistics & Waste Management Superintendent and working a Monday to Friday schedule, you will be:Promoting Rio Tinto's Health, Safety, and Environmental standards, fostering a culture of care, courage, and curiosity.Planning, overseeing, and optimizing inbound and outbound deliveries to maximize logistical efficiency, including coordinating all aspects of logistics and warehousing of finished goods.Addressing external stakeholder issues and complaints promptly and professionally.Conducting research to identify optimal shipping techniques, routes, and carriers, collaborating cross-functionally to integrate logistics seamlessly into company procedures.Ensuring all logistical activities adhere to budgetary constraints and expenditure targets while maintaining compliance with relevant regulations and obtaining necessary permits and documentation.Achieving shipping targets and contributing to improving shipment planning processes, identifying opportunities for upselling and inventory optimization in partnership with the commercial and operational teams.What you'll bringA commitment to the safety of yourself and your team.At least a high school diploma or GED equivalency.Previous experience in administration, logistics, or supply chain management.Proficiency in logistics software and tools, including Excel.Excellent organizational, analytical, and problem-solving skills.Effective communication and collaboration abilities.Attention to detail and accuracy in managing inventory and shipments.Ability to adapt to fast-paced environments and changing priorities.It will also be beneficial if you have:Knowledge of alloys and understanding of Casting production processes.Please note that fly-in, fly-out opportunities are not available. However, a domestic relocation package will be offered to eligible candidates.What we offerBe recognized for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.The base salary range for this role is $86,560 - $129,840 CAD in addition to allowances, bonus, equity, health or retirement benefits, and any other discretionary benefits offered at Rio Tinto. Our base salary ranges are based on role, level, and location. Within the range, individual pay is determined by the skills, experience, and impact you bring to the role. Our talent acquisition partners can share more during the hiring process.At Rio Tinto, we offer a competitive reward package that reflects the value that each person brings to our business. As part of our pay philosophy, we believe equity represents fairness, and is rooted in our values and aligns with what we stand for.A work environment where safety is always the number one priorityCareer development & education assistance to further your technical or leadership ambitionsLeave for all of life's reasons (vacation/annual, paid parental, sick leave)Exclusive employee discountsDomestic relocation programAbout Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities. Where you'll be workingRio Tinto's BC Works is a part of the Atlantic Operations of the Aluminium product group and has been operating in British Columbia for over 65 years. With industry leading new technology and four generations of employee expertise, as well as our hydropower facility at Kemano and the Nechako Reservoir, the Kitimat smelter is one of the world's most competitive aluminium smelters, producing aluminium with one of the lowest carbon footprints in the industry.Rio Tinto is proud to operate in BC alongside our 1,000 employees, partners, community stakeholders and First Nations, and we look forward to the next 60 years.To learn more about our Aluminium Operations, check out this video: https://www.youtube.com/watch?time_continue=25&v=CTp1jkRKeBI Every Voice MattersAt Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA2 community, mature workers, people with disabilities and people from different cultural backgrounds.We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.Applications close on Monday the 29 th of April 2024 (Rio Tinto reserves the right to remove advertised roles prior to this date)Salary: . Date posted: 04/17/2024 07:14 AM
Events Manager
Marriott International, Jaipur, Any, India
Job Number 24070107Job Category Event ManagementLocation Le Meridien Jaipur Resort & Spa, Number 1, RIICO, Jaipur, Rajasthan, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.CORE WORK ACTIVITIESManaging Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities.Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/20/2024 03:07 PM
Events Manager
Marriott International, Mumbai, Any, India
Job Number 24070170Job Category Event ManagementLocation JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.CORE WORK ACTIVITIESManaging Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities.Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/21/2024 10:24 AM
D&T Analyst II - Supply Chain
General Mills, Powai, Mumbai, Any, India
Position Title D & T Analyst II- Supply Chain Function/Group Digital and Technology Location Mumbai Shift Timing Regular Role Reports to Manager - Solution Delivery: Supply Chain Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents. The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the \"Work with Heart\" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the provided Link Purpose of the role • Role is Techno-functional System Analyst. Need to deliver technical and functional expertise in OMP and SAP supply chain areas of Operations • Guide the design and development of solutions for Supply Chain projects . • Provide first class service and proactively work to improve overall environment stability and ease of support. • Develop close partnership with business users to truly understand needs and facilitate connections to ensure end to end solution optimization. • Use a broad range of continuous improvement tools to provide insights, drive out waste, and improve system performance. • Rotational off-hour support. KEY ACCOUNTABILITIES • Able to address and resolve critical OMP/APO planning related issues. • Able to support Day to Day operations & Technical Upgrades. • Lead business continuance and small enhancements to drive the business growth. • Experience and knowledge on one or more modules- Demand Planning, Supply Planning & Deployment, Finite Scheduling, Production planning of APO/OMP planning tools. • Adhere to the OLA and SLA timelines. • Drive systemic improvements in system health through identification of key re-occurring theme and deep understanding of end-to-end system knowledge. • Facilitate/Support operational initiatives. • Analysis of user requirements; plan and complete approved development projects (using project management principles) in partnership with business users (technical, IT cost and development/testing schedule responsibility). • Engage cross-functional teams as needed to ensure effective implementation of solutions. • Identify and prioritize opportunities with key business. MINIMUM QUALIFICATIONS • Full Time graduation from an accredited university • Hands on Knowledge of Integrated Supply Planning Processes (Demand Planning, Demand Sensing, Supply Network Planning, Production Planning & Finite Scheduling), Supply chain domain and business processes. • Hands on knowledge of APO or OMP or both as a planning tool • Hands on knowledge of various modules within SAP ECC or S/4 both • Solid grasp of OMP/APO and SAP integrations with ability to map the data accordingly. • Must have excellent written and verbal skills, including technical writing. • Must be able to develop technical solutions to business problems and act as a bridge between business and technical team. • Strong analytical skills. • Ability to take ownership and drive to successful outcomes. • Drive meetings to understand stakeholder requirements. Skill proficiency expectations Expert level APO, OMP Supply Planning Long range and finite scheduling Intermediate Level SAP Production Planning (PP) S4 Hana, SAP ECC Cross functional knowledge with other sap modules (for eg: Fico, SD) Basic Level Project Management Service Now PREFERRED QUALIFICATIONS • Master's degree • Preferred years of related experience 7+ years • Demonstrated ability to quickly learn and apply new technologies. • Track record as a strong team player with effective teamwork and communication skills. • Good interpersonal skills - can deal and communicate effectively in English (both in writing and verbally) with systems colleagues and business users. • An analytical, methodical, logical approach to problem solving, employing innovative approaches to business and technical challenges. • Structured and self-disciplined approach to working - can work on own initiative. • Able to work under pressure and to tight deadlines. • Time management skills and the ability to prioritize multiple conflicting activities. • Sound business judgment. • Willingness to continue learning to expand and build on skill sets.Salary: . Date posted: 04/22/2024 01:19 PM