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Superannuation Administrator
I WORK FOR SA, ADELAIDE
Super SA is a superannuation fund provider who, for 119 yearshas been helping South Australian government employees secure theirfinancial future.We’re dedicated to championing the financial well-being ofSouth Australians and passionate about helping members to livetheir best life in retirement. Our long-term success is largely dueto the talent and expertise of our people. We strive to create anenvironment that is supportive, safe and secure. Our work cultureis positive and inclusive, so that our people benefit from arewarding and enjoyable work experience.The Superannuation Administrator, Member Operations hasextensive contact with internal and external customers.  Thisrole is responsible for maintenance of financial data, accurate andtimely administrative services across various superannuationschemes and products for members and stakeholders.In this role, you will: Provide timely and efficient administration of accounts, including establishment of new member accounts, payment of benefits and the processing of contributions and investment switches for investors in an accumulation superannuation scheme, account based pension and recipients of a defined benefit and/or income protection pension. Proactively resolve issues, either in writing or by telephone, regarding existing accounts with both agency staff, and members in a professional and courteous manner. Develop high quality solutions and accurate outcomes for customers in a timely manner to build positive customer relationships. Ensure the accurate delivery of customer service standards and response times, while liaising with a variety of stakeholders, including other government agencies, private industries and the public.To be successful in the role, you will have: Extensive customer service experience – engagement with customers via telephone, email and face to face Experience with Microsoft Office, particularly Word and Excel, and in using multiple software programs/databases at once Demonstrated experience in the superannuation or financial services industry Ability to understand how to calculate the ETP components of a superannuation benefit, and taxation payable. Ability to work on multiple tasks and to prioritise those tasks to meet deadlines in a fast paced environment.Special ConditionsRecommended applicants are subject to satisfactory criminalhistory check in accordance with the DTF Pre-Employment ScreeningPolicy and Procedure and every three years thereafter.Out of hours work and intrastate/interstate travel may berequired.Multiple temporary roles.RemunerationASO3 - $66,590 - $70,968 pa
Technical Support Engineer
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be nigh shift-AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities: - Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.comdeveloper products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved. • Write sample code, client libraries, and contribute to Open Source projects. • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community • Resolve customer service issues and skillfully manage complex customer service problems. • Manage customers' expectations and experience in a way that results in high customer satisfaction. • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers. • Assist with the design and delivery of product and other technical training. • Review support cases for technical and troubleshooting accuracy. • Define and describe technical best practices. • Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive. • Complete assigned project responsibilities. • Meet the monthly goals on KPIs such as CSAT, Productivity. Experience/Skills Required: BTech/BS degree in a technical field preferred with a strong academic record. 2 to 8 years engineering / programming work experience. • Lightning Experience - Lighting Web Components & Aura • Modern Javascript • Apex(Synchronous and Asynchronous) • Integration - REST/SOAP/Bulk API • Debugging/Troubleshooting Errors • Visualforce • Sites/Communities/ Force.com • SOQL/SOSL • Deployment- Metadata API/ANT Migration tool/CLI • Flows/Process Builder • Authentication, SSO/Auth Provider • Event driven architecture - Platform Events, Streaming API, Change data capture • Field Service Lightning (FSL) • Mobile Dev • Excellent written and verbal communication skills • Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. • Understanding of database concepts and data management (RDBMS) and SQL Experience/Skills Desired: • Previous experience with Salesforce.com CRM and its technologies. • Experience as a committer in an Open Source project is a plus. • Salesforce.com Certified Administrator (ADM201 Certified) • Salesforce.com Certified Advanced Administrator (ADM211 Certified) • Salesforce.com Certified Developer (DEV401 Certified) Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:16 PM
Technical Support Engineer
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri) AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be night shift-AMER hours Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities:- Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.• Write sample code, client libraries, and contribute to Open Source projects.• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community• Resolve customer service issues and skillfully manage complex customer service problems.• Manage customers' expectations and experience in a way that results in high customer satisfaction.• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.• Assist with the design and delivery of product and other technical training.• Review support cases for technical and troubleshooting accuracy.• Define and describe technical best practices.• Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive.• Complete assigned project responsibilities.• Meet the monthly goals on KPIs such as CSAT, Productivity.Experience/Skills Required:BTech/BS degree in a technical field preferred with a strong academic record.2 to 8 years engineering / programming work experience.• Lightning Experience - Lighting Web Components & Aura• Modern Javascript• Apex(Synchronous and Asynchronous)• Integration - REST/SOAP/Bulk API• Debugging/Troubleshooting Errors• Visualforce• Sites/Communities/ Force.com • SOQL/SOSL• Deployment- Metadata API/ANT Migration tool/CLI• Flows/Process Builder• Authentication, SSO/Auth Provider• Event driven architecture - Platform Events, Streaming API, Change data capture• Field Service Lightning (FSL)• Mobile Dev• Excellent written and verbal communication skills• Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.• Understanding of database concepts and data management (RDBMS) and SQLExperience/Skills Desired:• Previous experience with Salesforce.com CRM and its technologies.• Experience as a committer in an Open Source project is a plus.• Salesforce.com Certified Administrator (ADM201 Certified)• Salesforce.com Certified Advanced Administrator (ADM211 Certified)• Salesforce.com Certified Developer (DEV401 Certified)Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/16/2024 03:14 PM
Recruitment Resourcer / Administrator
NGO Recruitment, Sydney
Work for Australia's not-for-profit sector recruitment specialistProvide end-to-end support for senior recruitment consultantsSuits candidates with high level administration and organisation skills The Organisation NGO Recruitment is the leading national not-for-profit (NFP) sector recruitment specialist. For 20 years we have recruited for a vast range of not-for-profits, from large multinational NGOs to community centres and everything in between. Our unrivalled networks and specialist firsthand sector knowledge enable us to find the very best local and international talent to help drive, shape and empower the sector across Australia and the Asia Pacific.Our team are highly skilled and experienced group of consultants who are passionate about the sector and focused on providing a high-touch service to both our candidates and clients.Benefits & CultureOpportunity to work with the inspiring NFP sector Ethical, values-driven team Generous salary | work from home flexibility Sydney based ideally but other Australian locations considered The Role Working within our resourcing and research team, you will provide important support to our consultants who recruit across a variety of social impact client organisations and positions. You’ll work alongside consultants to gain insight into the roles you support and your responsibilities will include:Candidate searches via LinkedIn and CRM database Research and mapping tasks and updating search lists Coordinating interviews, reference checking, document formatting Attending client job briefings when required and recording assignment information Writing draft advertisements Maintaining compliance and database integrity Support to the administration team as requiredSkills RequiredYou are a highly organised, detail orientated resourcer or researcher who shows initiative and commitment to quality. You bring a collaborative and values-based approach to supporting a team in a fast-paced service delivery environment, have strong interpersonal skills and you’re able to demonstrate:Experience in a support role ideally within recruitment, HR, sales or marketing Working knowledge of CRM databases, MS Office and other technologies Ability to manage competing priorities and deliver to deadlines Confident and articulate communication skills, verbal & written A positive attitude and high level of energy, engagement and intellectual curiosity
Logistics Administrator
, Ringwood
6 Month Part-Time Contract|Growth opportunitiesA global organisation located in the East. They pride themselves in providing expert advice, outstanding service, and tailored solutions to assist clients both across Australia and internationally. A new opportunity has opened for an experienced administrator to join their dynamic team on a 6-month contract.Process material orders received via phone, electronically, or from customers at the service desk.Unpack and store materials in appropriate bays and racks using forklifts and other equipment.Handle materials safely during handling, picking, packing, and loading onto customer vehicles.Update systems with stock movements and liaise with suppliers.Monitor stock levels and advise on order requirements.Escalate supplier delivery issues to minimise impact on operations.Sort through returned stock, record details, and provide reports to management.Health and Safety AwarenessPrevious warehouse experience involving manual picking and packing of materials.Versed in computer systems to manage customer orders and stock movement.Working with key internal customers and suppliers across all levelsSAP (not essential).Knowledge of Microsoft Excel.Has a Forklift License or is willing to attainThe passionate team are extremely down to earth. This position is dynamic and varied, it will suit a go getter who values the impact of the secretarial function.As well as a competitive salary, you'll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. You will be trusted, respected, and considered by everyone, knowing your difference will make the difference.
SAP Security Administrator
WarnerMedia, All Cities, Any, India
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. SUMMARY OF POSITION: The SAP Security Administrator is responsible to develop, implement and support SAP Security solutions and audit readiness of WBD SAP environment.This position is responsible to understand, implement, and maintain the capabilities of the security solution such that the implemented solution conforms to all regulatory and internal controls.This role will be responsible for delivery of projects and operations, carrying out and improving processes and security controls to ensure company-wide compliance and ensure a secure SAP environment at WBD. This role helps to deliver SAP Security services in the most efficient and effective manner possible. This role is expected to have good knowledge of the business of WBD, an in depth understanding of the Functional Security Design, as well as the many solutions that are included in the WBD SAP eco-system.JOB RESPONSIBILITIES:• Develop and maintain SAP security roles, role design, and role authorizations.• Provide support for user access requirements and user provisioning.• Configure, deploy and manage SAP Security Roles, Profiles and Authorizationsacross multiple SAP systems.• Develop and maintain SAP roles management, including the use of SAPGovernance, Risk and Compliance (GRC) suite.• Troubleshoot issues and propose solutions.• Assist with Compliance/SOX, Internal/External Audit activities.Work Experience• 4 - 6 years SAP security authorization concept and design, SAP user provisioning, knowledge of segregation of duties concepts, sensitive access and experience with user and role administration using SAP GRC• 1 - 2 years SAP Security Functional Design experience, with a focus on Financials, Supply Chain and Order to Cash. CRM Security functional design experience preferred• 1 - 2 years' experience in designing security for custom Fiori applications, HANA, OData Services and APIs• Experience in at least 1 end to end lifecycle implementations in GRC• Experience in SAP CRM is preferred• Experience in S/4 HANA is preferredEducation, Professional Training, Technical Training or Certification• Bachelor's degree in Computer Science or Engineering• SAP Security Certification is preferredKnowledge/Skills• Technical Knowledge / Skills• Working knowledge of SoD (segregation of duties) analysis, sensitive transactions analysis, SAP modules, Solution Manager and Transport System, Basis Component, NetWeaver, SAP-GUI, and Portals• Experience in implementing Security on a variety of SAP platforms• Experience in GRC• Expert level knowledge of SAP Security functionality and implementation methodology• Functional Knowledge / Skills in the following areas:• Knowledge of current WBD SAP ecosystem and business processes (across divisions), and business applications architecture and current systems is preferred• Working knowledge of the implemented WBD SAP applications and platforms is preferred• Deep Functional knowledge of SAP's security capabilities• Overall knowledge of the entertainment industry business preferred• General Knowledge / Skills required:• Demonstrated ability to define problem, collect data, establish requirement, and create workable solution and potential alternative• Ability to adapt to change and continue to perform effectively within both technical and business constraints• Diplomatic, collegial approach required when working with development teams, vendors and external/outsource partnersOther RequirementsGeneral office activities - walking, standing, sitting, speaking, finger manipulation, lifting, bending, etcMust be able to communicate effectively, honestly and respectfully, with all levels of personnel, both in person and on the telephoneMust be able to pay close attention to complex detail and understand both written and oral instructionsMust be able to organize and schedule work effectivelyMust be able to work well under time constraintsMust be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concernedMust be able to work flexible hours, including possible overtime, when necessaryMust be able to maintain confidentialit How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/27/2024 05:11 PM
SAP Security Administrator
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any, India
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.SUMMARY OF POSITION: The SAP Security Administrator is responsible to develop, implement and support SAP Security solutions and audit readiness of WBD SAP environment.This position is responsible to understand, implement, and maintain the capabilities of the security solution such that the implemented solution conforms to all regulatory and internal controls.This role will be responsible for delivery of projects and operations, carrying out and improving processes and security controls to ensure company-wide compliance and ensure a secure SAP environment at WBD. This role helps to deliver SAP Security services in the most efficient and effective manner possible. This role is expected to have good knowledge of the business of WBD, an in depth understanding of the Functional Security Design, as well as the many solutions that are included in the WBD SAP eco-system.JOB RESPONSIBILITIES:• Develop and maintain SAP security roles, role design, and role authorizations.• Provide support for user access requirements and user provisioning.• Configure, deploy and manage SAP Security Roles, Profiles and Authorizationsacross multiple SAP systems.• Develop and maintain SAP roles management, including the use of SAPGovernance, Risk and Compliance (GRC) suite.• Troubleshoot issues and propose solutions.• Assist with Compliance/SOX, Internal/External Audit activities.Work Experience• 4 - 6 years SAP security authorization concept and design, SAP user provisioning, knowledge of segregation of duties concepts, sensitive access and experience with user and role administration using SAP GRC• 1 - 2 years SAP Security Functional Design experience, with a focus on Financials, Supply Chain and Order to Cash. CRM Security functional design experience preferred• 1 - 2 years' experience in designing security for custom Fiori applications, HANA, OData Services and APIs• Experience in at least 1 end to end lifecycle implementations in GRC• Experience in SAP CRM is preferred• Experience in S/4 HANA is preferredEducation, Professional Training, Technical Training or Certification• Bachelor's degree in Computer Science or Engineering• SAP Security Certification is preferredKnowledge/Skills• Technical Knowledge / Skills• Working knowledge of SoD (segregation of duties) analysis, sensitive transactions analysis, SAP modules, Solution Manager and Transport System, Basis Component, NetWeaver, SAP-GUI, and Portals• Experience in implementing Security on a variety of SAP platforms• Experience in GRC• Expert level knowledge of SAP Security functionality and implementation methodology• Functional Knowledge / Skills in the following areas:• Knowledge of current WBD SAP ecosystem and business processes (across divisions), and business applications architecture and current systems is preferred• Working knowledge of the implemented WBD SAP applications and platforms is preferred• Deep Functional knowledge of SAP's security capabilities• Overall knowledge of the entertainment industry business preferred• General Knowledge / Skills required:• Demonstrated ability to define problem, collect data, establish requirement, and create workable solution and potential alternative• Ability to adapt to change and continue to perform effectively within both technical and business constraints• Diplomatic, collegial approach required when working with development teams, vendors and external/outsource partnersOther RequirementsGeneral office activities - walking, standing, sitting, speaking, finger manipulation, lifting, bending, etcMust be able to communicate effectively, honestly and respectfully, with all levels of personnel, both in person and on the telephoneMust be able to pay close attention to complex detail and understand both written and oral instructionsMust be able to organize and schedule work effectivelyMust be able to work well under time constraintsMust be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concernedMust be able to work flexible hours, including possible overtime, when necessaryMust be able to maintain confidentialit How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/27/2024 12:02 PM
Sr. Process Lead - Global Mobility Management
Siemens, Bangalore, Any, India
Hello Visionary!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner withYou'll make a difference by:• Drive the end-to-end international assignment journey, guide, and consult the internal and/or external assignee, ensure a seamless execution of the process, providing an excellent assignment experience.• Assess the needs and options of international assignees and any accompanying family members throughout the assignment life cycle.• Keep assignees and stakeholders informed at every stage of the assignment, providing updates on compliance, regulatory procedures, and internal requirements.• Resolve stakeholder disputes and bring strategies for solutions.• Review and ensure compliance in all international assignment matters, including Immigration, Tax, Social Security, and Corporate Tax.• Implement compliant procedures for international assignments, including Permanent Establishment avoidance models and individual tax triggers.• Coordinate all international assignments in alignment with internal and external principles and policies.• Prepare and maintain all necessary documents and records for the assignment life-cycle.• Manage the financial aspect of the assignment process, including income calculations, payment requests, shadow payroll enrollment, year-end compensation collection, and reporting.• Ensure timely and accurate billing processes for Global Mobility Management (GMM) services to customers.• Submit and authorize tax orders in a timely manner and oversee the completion of the tax service process.• Understand and follow the escalation management process within GMM, stakeholders, and service providers.• Maintain proficiency with existing GMM IT tools and adapt to new tools as they are developed and implemented.Your success is grounded in:• 10+years of international assignments knowledge with a focus on immigration, taxes, social security, local legislation, or related HR service functions.• Proficient with MS Office Suite.• Enthusiastic, positive and keen to learn and develop.• Ability to appropriately manage confidential information.• Working knowledge of Excel, Word & PowerPoint - strong Excel knowledge preferred• Attracted to a dynamic business culture supporting the firm's broader growth strategy.• Work with existing processes/systems whilst making constructive suggestions for improvements.• Flexibility and ability to manage several tasks/priorities in a very fast-paced environment.Required Skills:• Customer focus• Commercial awareness• Attention to detail and process overview• Structural and organizational skills• Analytical skills• Excellent interpersonal skills• Emotional intelligence• Tact and persuasive ability• International teamwork and global collaboration• Good oral and written communication skills• Service delivery managementJoin us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 03/28/2024 09:12 PM
Process Lead - Global Mobility Management
Siemens, Bangalore, Any, India
Hello Visionary!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner withYou'll make a difference by:• Drive the end-to-end international assignment journey, guide, and consult the internal and/or external assignee, ensure a seamless execution of the process, providing an excellent assignment experience.• Assess the needs and options of international assignees and any accompanying family members throughout the assignment life cycle.• Keep assignees and stakeholders informed at every stage of the assignment, providing updates on compliance, regulatory procedures, and internal requirements.• Resolve stakeholder disputes and bring strategies for solutions.• Review and ensure compliance in all international assignment matters, including Immigration, Tax, Social Security, and Corporate Tax.• Implement compliant procedures for international assignments, including Permanent Establishment avoidance models and individual tax triggers.• Coordinate all international assignments in alignment with internal and external principles and policies.• Prepare and maintain all necessary documents and records for the assignment life-cycle.• Manage the financial aspect of the assignment process, including income calculations, payment requests, shadow payroll enrollment, year-end compensation collection, and reporting.• Ensure timely and accurate billing processes for Global Mobility Management (GMM) services to customers.• Submit and authorize tax orders in a timely manner and oversee the completion of the tax service process.• Understand and follow the escalation management process within GMM, stakeholders, and service providers.• Maintain proficiency with existing GMM IT tools and adapt to new tools as they are developed and implemented.Your success is grounded in:• 5+years of international assignments knowledge with a focus on immigration, taxes, social security, local legislation, or related HR service functions.• Proficient with MS Office Suite.• Enthusiastic, positive and keen to learn and develop.• Ability to appropriately manage confidential information.• Working knowledge of Excel, Word & PowerPoint - strong Excel knowledge preferred• Attracted to a dynamic business culture supporting the firm's broader growth strategy.• Work with existing processes/systems whilst making constructive suggestions for improvements.• Flexibility and ability to manage several tasks/priorities in a very fast-paced environment.Required Skills:• Customer focus• Commercial awareness• Attention to detail and process overview• Structural and organizational skills• Analytical skills• Excellent interpersonal skills• Emotional intelligence• Tact and persuasive ability• International teamwork and global collaboration• Good oral and written communication skills• Service delivery managementJoin us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 03/28/2024 09:12 PM
Securities Services - Product Development Onboarding - Associate
JPMorgan Chase, Mumbai, Any, India
Seeking product development associate to help strategically transform onboarding platform and tools through a data driven approach.As a team member on the Securities Services Onboarding Product Development team you will an integral part of developing and delivering the vision and strategic roadmap for the On-boarding Transformation.Development of data driven tools and processes for simplification, standardization and optimization across People, Products, Process and Systems in support of on-boarding for the breadth of the Securities Services products is key focus area for the group. As a product development associate you will spend you day-to-day leading the delivery of projects aligned to the end-to-end onboarding for Securities Services products & services strategic roadmap. As a product development onboarding associate, you will work closely on implementing data strategy with Client Onboarding teams, Middle Office teams, Product Development, Data Architects, and various Technology teams to execute and ensure delivery of projects according to agreed timelines and budget. The candidate must demonstrate business leadership and technical skills to learn/understand the technology infrastructure. This role will identify opportunities to improve efficiency and will communicate clearly at all levels, engaging with senior stakeholders for strategic direction. Job Responsibilities: Define complex business data requirements in a simplified manner Help develop strategic vision and solutions for end-to-end onboarding platforms in collaboration with firm wide teams, and Securities Services teams with a sharp focus on business benefits, client service, and controls Owning end to end of the product & process, and the ability to interpret how alternative courses of action impact downstream processes and groups. Interact with all levels of management and operations to review, understand, document, and communicate objectives, business/program needs, risks, constraints and issues. Document traceability of requirements to business objectives - ensure that all requirements are all in support of the business case. Prepare business requirements, review functional requirements, monitor system development/ implementation, User Acceptance testing, production deployment and roll-out, in alignment with business priorities, ensuring product is delivered on time and on budget. Supporting operations team in defining operational processes to support the product. Identifying and manage risks/issues; create solutions to address limitations while minimizing time to market and minimizing control/operational risk. Required qualifications, capabilities and skills : Experience within a financial services product development or onboarding-focused operations or technology role with a strong focus on business analysis and change management. Adept at stakeholder management and demonstrated ability to engage with diverse set of stakeholders. Energetic self-starter that takes initiative and has demonstrated effectiveness working independently and in multi-disciplinary team with the ability to communicate clearly and confidently and influence senior stakeholders. Problem solving skills - demonstrated ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions aligned with strategic goals with a risk and controls mindset Strong data analytics - advanced ability to analyze and interpret data, identify themes, strengths and opportunities and rationalize data to deliver meaningful and commercial metrics for all projects. Strong MS Office skills - Excel, Share Point, Access, Word, Visio and PowerPoint. Strong time management skills, with an ability to multitask and work under pressure and engage with colleagues across regions and time zones. Preferred qualifications, capabilities and skills: Prior experience in client-facing onboarding or product development role within Custody and Fund Services is highly preferred. Prior experience in Securities Services business areas will be highly preferred. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.J.P. Morgan delivers investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets. Teams support clients across a global custody network spanning 100 markets, with custody and asset servicing, fund accounting and administration, alternative investment services, integrated analytics, agency lending, collateral management and depositary receipt solutions. Clients include asset and fund managers, asset owners, banks and broker-dealers, hedge funds and alternative investors, and insurance companies.Salary: . Date posted: 04/03/2024 10:24 PM
Global Technical Sales Lead
Boeing, Brisbane, Queensland
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing Digital Aviation Solutions (DAS) is currently looking for a Technical Sales Lead to join a dynamic enterprise software selling team for our global customer base in our Commercial Aviation group. This role will be based in Brisbane, Australia.As the Technical Sales Lead, you will work closely with Sales Directors and Service leads to grow account relationships and lifetime value. You will bring a breadth of knowledge about DAS IT architecture, cloud strategy, information security practices, integration approach and data privacy methods. You can clearly articulate how these practices enhance the value proposition of our products and services to prospective customers. Working alongside the Sales Directors and Services Leaders, you will play an integral role in driving the sales strategy, engaging with key stakeholders including customer CIOs, CTOs CISOs, and VPs in the IT department. Position Responsibilities: Collaborate with Sales Directors and Services Leads in a "team of three" to strengthen relationships and grow key accounts by setting account plans and strategies, pursuing opportunities, and marshalling the resources across the organization to carry out complex enterprise sales.Provides enterprise-level technical expertise throughout the sales cycle, and coordinates support when specific solution expertise or demo support is needed. May conduct high-level solution demonstrationsEstablish and maintain long term relationships with Customers IT departments, gaining insights into their IT policies and strategies.During sales campaigns, lead the technical discovery process with customer counterparts to understand system, security, data privacy, architecture, and integration requirements for implementation.Lead the technical aspects of the business case that will be included in the DAS proposal to address key issues raised by the customer technical leads.Define and execute the technical aspects of the solution transition plan after signed contact, shifting ongoing technical responsibility to DAS Delivery and Customer Success.Ensure full alignment with DAS enterprise architecture strategies, aligning customer commitments to solution implementations.Provide Voice of Customer (VoC) to the DAS architect group and software development leadership to ensure that customer IT requirements (IT architecture, cloud, information security, integration, data privacy, etc.) are being met by DAS offerings.Participate as directed in thought leadership and other C-level engagement and vision workshops.Participate in tradeshows and other company and industry events as directed.This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future. Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): 12+ years of experience with complex IT/technical customer facing work12+ years of enterprise architecture experience, including but not limited to cloud architecture, security, data privacy, integration, and deployment•5+ years of experience working with customers C-suite or VP levelComplex software integration experience (e.g. 24x7 day of operations solutions)Broad understanding of IT trends, emerging technologies and IT best practices.Demonstrated experience and comfort level engaging with key customer stakeholders from the CIO to end users.Motivated self-starter who can work independently and has demonstrated ability to collaborate with stakeholders such as sales, success, product management, and senior leaders.Creative problem solving and experience with Value Based Selling.Excellent communication, storytelling, and presentation skillsExperience with CRM platforms and other third-party SaaS sales/mar-comm technology.Negotiation and closing skills Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher in a relevant field (e.g., engineering, business, technology).Knowledge of Boeing Digital Aviation portfolio and services.Commercial aviation experience within Flight and/or Tech OpTypical Education/Experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master and 12 or more years related work experience, 18 years related work experience, etc.) Relocation :Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/03/2024 03:56 PM
Salesforce Success Architect
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce: Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities About Customer Success Group at Salesforce: Salesforce's worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to establish relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success" About the Position: The CSG Success Architect role is a domain expert (SME) within our Core Clouds (Sales/Service/Platform) product portfolio. We are looking for a passionate technical expert to help ensure technical success and achieve value while engaging with our portfolio of selected Salesforce customers. Success Architects (SAs) provide proactive and reactive Architecture, Technology Strategy & Thought Leadership, and Product Technical expertise. SAs deliver customer engagements to help maximise customer success and adoption as well as minimize attrition risk. They partner with key stakeholders & C-Level Executives at our largest, most complex customers and build a network and community of customers delivering technical thought leadership and guidance. This is an IC (Individual contributor) role. In this highly visible role, you will take ownership of critical engagements, manage client expectations, and negotiate solutions to complex scenarios with multiple parties and agendas. You will influence customer perception and acceptance of change and innovation, proactively manage risk areas and escalations, and engage customer, partner, and executive resources effectively. Responsibilities: Establish Trusted Advisor status with Business and Technology partners, drive the creation of application and architectural design documents that leverage Salesforce best practices Review and course-correcting project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Run workshops, develop and present options based on technology and feasibility trade-offs in order to meet a customer's objectives Develop technical solution recommendations using Salesforce technology for complex customer use cases that align with the business value the customer is trying to achieve. Lead formal presentations, webinars, and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and reference architectures Provide ad hoc subject matter expertise as warranted via customer needs and business demands including but to limited to practice operations, pre-sales support, field assistance, etc. Establish a mutually beneficial relationship with product owners and stakeholders Collaborate with external teams to ensure the roadmap and technical architecture alignment; Customer & technical advocate and liaison to R&DHelp business owners translate and implement real-world needs into practical, state-of-the-art (Showcase), Salesforce technology-driven solutions.Conduct solutions presentations and guide customers and partners toward a best-practice solution design Proactively identify and analyze issues/obstacles to determine and recommend appropriate courses of action Be an effective presenter to both implementation teams, as well as command the attention of C levels, and business users, and earn their trust through style and conversationWorks closely with various stakeholders to develop action plans that customers can follow to resolve challenges involving the Salesforce Marketing Cloud platform.Bring technical insights into the pre-sales cycle to ensure that the success readiness for the customer is guaranteed by engaging with the partner and customer, together with sales around stage 7 of the sales cycleEstablish mutually beneficial relationships with product owners and stakeholders. Collaborate with the Technology, Marketing & Product organization, and Customers to support the early adopter program.Be a voice of the customer, champion, and provide insight to TMP on future release needs and challengesIdentify risks to the platform or individual initiatives that they are engaged with and help develop risk mitigations. Help us refine and improve by identifying, creating, and enhancing internal processes and methodologies based on recurring customer feedback and evolving industry standards Scope, define, and w ork collaboratively and dynamically across multiple engagements at a time Experience/Skills Required: 5+ years experience in one of the below Working in a Salesforce customer team, administering/developing Salesforce technologies Customer-facing Salesforce consulting/implementation/advisory experience with more than one industry (FINS, RCG, HLS, Public Sector) Expert in the assessment of business objectives, formulating solution options, and driving stakeholder supportComplex implementation experience with focus area productsThorough understanding of the fundamentals of Salesforce products and how our customers use the platform to manage their business.Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong aptitude for communicating complex business and technical concepts using visualization and modeling aids. Clearly articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns). Ability to conceptualize and develop visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude. Determine which Salesforce and third-party technologies to leverage in the customer's architecture landscape, based on product knowledge, industry experience, industry-standard EA frameworks, and Salesforce Technical Architecture methodologies. Provide reliable and trusted -data rich- points of view of relatable customer transformations in the industry i.e. how other customers with similar needs have succeeded in their transformation. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience and evangelize best practices.Strong presentation skills. Able to effectively present and defend points of view to a variety of audiences.Aptitude both for analysing technical concepts and translating them into business terms, and for mapping business requirements to technical featuresAbility to work independently and be a self-starter, prioritize, multitask, and perform effectively under pressure.Note: this job requires occasional travel (expected average less than 25%), variable Experience/Skills Desirable: experience in Salesforce development (Apex, flows, lightning web components/Aura)Salesforce Advanced Administrator certificationSalesforce Application Architect certifiedSalesforce System Architect certified Technical Skills (Mandatory): BA/BS Degree (or equivalent) Salesforce certified administratorSalesforce Platform App Builder certificationSalesforce Certified sales cloud consultant or certified service cloud consultant Strong understanding of and ability to discuss cloud architecture and principles of modern platforms including multi-tenancy, multi-tiered infrastructure, etc. Experience with key areas of enterprise application integration technologies as well as common EA topics such as single sign-on, person-based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc. Deep technical knowledge of Salesforce products and platform - features, capabilities, best practices, and how to deploy, including knowledge of the Salesforce ecosystem Strong understanding of software development and delivery processes (DevOps), preferably in a Salesforce environment Experience dealing with large-scale, technologically complex accounts, which are constantly challenging product capabilities Ability to navigate, escalate, and lead efforts on complex customer requests or projects involving multiple parties and enterprise systems Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications Familiar with Industry or vertical solutions a plus Familiar with principles of network, application, and information security Please apply online to be considered for this position. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/05/2024 03:14 PM
Salesforce Technical Support Engineer
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Role Scope: Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless. Support engineer profile is one of the best opportunities to master Salesforce Platform and achieve your career goals. We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a work week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri) AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Note: Most likely the shift would be night shift-AMER hours Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards (depending on Daylight Savings Time) Role & Responsibilities:- Assist third-party developers to troubleshoot their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.• Write sample code, client libraries, and contribute to Open Source projects.• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community• Resolve customer service issues and skillfully manage complex customer service problems.• Manage customers' expectations and experience in a way that results in high customer satisfaction.• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.• Assist with the design and delivery of product and other technical training.• Review support cases for technical and troubleshooting accuracy.• Define and describe technical best practices.• Identify product and services up-sell opportunities and describe Salesforce solutions to customers in a way that is articulate, accurate, and persuasive.• Complete assigned project responsibilities.• Meet the monthly goals on KPIs such as CSAT, Productivity.Experience/Skills Required:BTech/BS degree in a technical field preferred with a strong academic record.2 to 8 years engineering / programming work experience.• Lightning Experience - Lighting Web Components & Aura• Modern Javascript• Apex(Synchronous and Asynchronous)• Integration - REST/SOAP/Bulk API• Debugging/Troubleshooting Errors• Visualforce• Sites/Communities/ Force.com • SOQL/SOSL• Deployment- Metadata API/ANT Migration tool/CLI• Flows/Process Builder• Authentication, SSO/Auth Provider• Event driven architecture - Platform Events, Streaming API, Change data capture• Field Service Lightning (FSL)• Mobile Dev• Excellent written and verbal communication skills• Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.• Understanding of database concepts and data management (RDBMS) and SQLExperience/Skills Desired:• Previous experience with Salesforce.com CRM and its technologies.• Experience as a committer in an Open Source project is a plus.• Salesforce.com Certified Administrator (ADM201 Certified)• Salesforce.com Certified Advanced Administrator (ADM211 Certified)• Salesforce.com Certified Developer (DEV401 Certified)Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/06/2024 03:15 PM
Technical Sales | End User | Mining
Michael Page, Newcastle
Key Responsibilities:Develop and execute strategic sales plans to drive revenue growth within the mining sector, leveraging my client's polymers and fluids solutions.Cultivate and maintain strong relationships with end users in the mining industry, understanding their unique needs and providing expert guidance on product selection and implementation.Collaborate closely with internal teams to ensure seamless delivery of solutions, from initial inquiry through to post-sales support.Stay abreast of industry trends and competitor activities, providing valuable insights to inform product development and sales strategies.Effectively manage sales pipelines, forecast accurately, and meet or exceed sales targets while upholding the highest standards of professionalism and customer service.Successful Candidates:Demonstrated track record of successfully selling technical products within the mining sector, employing a consultative and collaborative approach. Previous experience in product consumables or chemical space is highly desirable.Strong ability to drive new business development while also effectively managing existing accounts, demonstrating a balance of hunting for new opportunities and nurturing relationships to grow wallet share.Proven capability to manage sales cycles of at least 3 months, with a proactive approach to seeking out new business opportunities through outbound prospecting efforts.Exceptional interpersonal skills with the ability to build and maintain relationships across various levels of the customer hierarchy, from process engineers to procurement teams.Flexibility and willingness to travel, covering the NSW region with a focus on the Newcastle/Hunter/Central Coast area, as well as periodic travel to WA approximately every 4 weeks.
Fraud Risk Strategy Analytics - Associate
JPMorgan Chase, Mumbai, Any, India
The Fraud Risk Analytics is part of the Consumer Banking Risk Management and Fraud Center of Excellence (COE) team within Consumer and Community Banking Risk. This team is responsible for analysis related to various fraud mitigation strategies. As a Fraud Risk Strategy Analytics Associate within our Risk Management team, you will have the opportunity to analyze emerging fraud and scam trends, develop new fraud fighting products, and work with cross-functional teams. You will leverage your strong analytical and problem-solving skills to interpret large amounts of data and its impact in both operational and financial areas. This role provides an opportunity to develop creative solutions to challenges presented by fraud activity and to contribute significantly to our risk management efforts. Responsibilities: Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the originated accounts Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle Acquire an understanding of the operational processes (e.g. manual underwriting, portfolio management, collections) which will aid in understanding acquisition performance drivers Conduct ad hoc analytics and contribute to various projects representing Risk Management Required qualifications, capabilities and skills 4+ years of professional experience, experience in risk management, strategic analytics, or data science required. Strong analytical, interpretive and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas Strong written and verbal communication skills and ability to interact with all levels of the organization is required with the ability to storyboard along with the ability to defend storyboard position Ability to develop elegant and common-sense solutions to complex business challenges Strong knowledge of programming language like: Python, SAS, R and SQL Proficient in Excel & PowerPoint Preferred qualifications, capabilities and skill 2 years of experience in Fraud risk roles preferred Experience with Fraud Wrongdoers, Mules and 1st party fraudsters/ID theft Strong P&L knowledge and understanding of drivers of profitability Demonstrated experience with data analysis, designing & analyzing experiments, and Modeling A bachelor's degree in Finance, Accounting, Economics, Statistics or equivalent work experience preferredAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.Salary: . Date posted: 04/08/2024 10:24 PM
Senior AWS Application Security Engineer, ETSE
Amazon, Vancouver, Any, Canada
BASIC QUALIFICATIONS*MS in Computer Science or related field, or equivalent work experience*Minimum of 5 years of experience with any combination of the following: mobile security, threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security*Minimum of 5 years of experience and understanding of security engineering, system and network security, authentication and security protocols, cryptography, or application securityDESCRIPTIONHelp us protect not only the Amazon Web Services (AWS) cloud computing environment but all of our customers as well! Since 2006, our great team at AWS has been enabling our customers to bring great ideas to life in ways that aren't possible in traditional IT environments. With AWS you can flexibly harness compute, storage, security, and other services from across the globe as your business demands them.AWS Security is on the cutting edge of many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member's growth as our business grows.AWS Security is looking for an Application Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our cutting-edge services.You are expected to be strong in multiple domains and provide significant contributions to the AWS IT Security team and to multiple groups throughout Amazon. You are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization.You will foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS IT Security team's work and constantly seek opportunities for process improvement. You should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS Security and by groups throughout Amazon), while having an understanding of the application of information security in a broad range of technical areas.You will need a combination of troubleshooting, technical, and communication skills, as well as the ability to handle a mix of disparate tasks which may include project and software development work. This role will provide career growth opportunities as you gain new security skills in the course of your duties.Key job responsibilities Application security reviews Mobile security reviews Secure architecture design Threat modeling Projects and research work as needed Security training and outreach to internal development teams Security guidance documentation Security tool development Security metrics delivery and improvements Assistance with recruiting activities and administrative workAbout the teamAbout AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.Inclusive Team CultureIn Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CAN | Vancouver, BC, CANPREFERRED QUALIFICATIONS*Experience implementing security solutions at the business division level*An understanding of network and web related protocols (such as, TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)*An understanding of web servicesExperience with multiple programming languages (such as, Java, C++, Ruby, Python, Perl, etc.)*Excellent written and verbal communication skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $180,900/year up to $302,000/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/08/2024 10:34 AM
Senior Product Manager, Fresh Supply Chain
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology productsDESCRIPTIONWe are looking for an exceptional Product Manager who can define the roadmap and lead execution to build a best in class supply chain for Amazon Fresh. Fresh is Amazon's ultrafast service for Grocery that includes the highest quality fruits and vegetables, temperature controlled perishables and a complete range of grocery products. The program is highly cross-functional in nature and requires a number of India-first solutions to be created. Your responsibilities include- Establish deep connections with customers and clearly articulate problems faced by our customers - Define the long-term product roadmap and what it would take to build a best in class Fresh Supply Chain - Maintain strong relationships with peers in other geographies to understand their roadmap and learn from their experience - Prioritize what to build in the next 3, 6, and 12 months - Partner with Engineering teams to drive execution - Work with partner teams across Category, Sellers, Operations, to drive adoption of product launchesWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholdersSalary: . Date posted: 04/08/2024 10:33 AM
HR Digitalization Team Lead - Hire to Retire
Siemens, Bangalore, Any, India
Hello Visionary!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner with.We're passionate about using the latest technology to make our HR processes more effective and efficient. The HR Digitalization Team Lead will lead this digital change, taking our HR operations to a new level. In this role, teamwork is key - you'll work with the HR teams and stakeholders to implement digital transformation projects. You'll also partner with cross-functional teams to find opportunities for automation, simplify processes, and apply advanced digital solutions. Your innovative ideas and HR tech skills will help us enhance operations and improve the employee experience. You'll make a difference by:• Lead HR digitalization efforts, collaborating with stakeholders to define objectives.• Identify automation opportunities, ensuring HR operations are efficient and effective.• Collaborate with IT teams to implement cutting-edge HR software solutions.• Lead change management activities, ensuring smooth adoption of digital solutions.• Develop and maintain HR data analytics frameworks for insightful decision-making.• Develop and maintain documentation for digitalization initiatives.• Stay ahead of industry trends, proposing innovative digital solutions for HR processes.Your success is grounded in:• Bachelor's degree in HR, Business Administration, or a related field.• Proven 5+ year experience in HR digitalization or HRIS implementation.• Strong understanding of HR processes and regulations.• In-depth knowledge of HR software systems and tools.• Excellent analytical and problem-solving skills.• Strong project management skills, handling multiple projects simultaneously.• Effective communication and leadership skills.• Ability to collaborate and build relationships at all organizational levels.• Proficient in EnglishJoin us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore. You'll also get to visit other locations in India and beyond, so you'll need to go where this journey takes you. In return, you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 04/02/2024 02:57 PM
Sr. Recon Administrator, Benefits, Service Excellence
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 2+ years of human resources experience- 3+ years of Microsoft Office products and applications experience- Bachelor's degree in business, HR, or a related fieldDESCRIPTIONJoin Amazon's HR team and help make a difference for all Amazonians! We are currently looking for Process Lead, Global Benefits to join our team.This candidate will be responsible for smooth delivery of global Benefits Administration Operations, with specific focus on our equity-stock compensation programs, and ensure Benefits operations objectives are met. If you have relentless desire to drive process improvements, analyze systemic issues and implement solutions to challenging problems, we have the career you're looking for!Position ResponsibilitiesProject Management and Communications: • Review and Audit reports related to Employee Stock Plan and ensure there are no discrepancies. • Manage program stakeholders to ensure administration of the stock program is operationalized• Vendor Management - Work closely with the vendors and stakeholders to ensure updated data/reports is provided. • Making sure all assigned processes are completed in time as per SLA. • Participates in cross-functional process improvement initiatives. - Identifies customer impacting issues, identifying and implementing solutions and process improvements to increase customer satisfaction. - Creates standard operating procedures (SOPs), process maps, SIPOC - Investigates discrepancies, finds and implements solutions.Successful candidates will demonstrate: - 4+ years of strong experience in managing Benefits Administration processes, preferably financial/equity compensation.• Strong attention to detail and a high level of processing with utmost accuracy.• Support team in various program management including transitions/s (including associated vendors) for the employee services; • Look for systematic ways to use data to enhance associate experiences and vendor delivery of services to ensure consistency across the company. • Make sure SOPs and all other documents are updated regularly as needed. - Track and measure program performance and associate utilization - via regular analysis of key program metrics and benchmarking studies - to understand both industry trends as well as potential value-added changes that could be made to benefit offerings. - Plan Administration and Compliance: Collaborate with internal Benefits Finance, Legal, and Global Compliance teams - and external vendors - to ensure programs are administered in compliance with Amazon's legal and scope-of-work responsibilities.Basic qualifications: - Flexible and adaptable to support multiple geographies across different time zones. - Bachelor's degree in business, finance, HR or related field. - 4+ years of experience in administration employee benefit plans, relocation and/or other employee services delivery, and/or financial services/audit industry experience.Preferred qualifications: - 4+ years of experience with benefits program development, equity compensation, administration and service delivery in a global organization. - Deep knowledge of employee benefit plans including the associated complexities of plan administration, associated payroll processes including but not limited to general audit/reconciliation practices and principles regulatory requirements and program taxability. - Experience integrating programs following acquisitions and mergers. - Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business leaders. - Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards. - General HR practices knowledge and knowledge of HR regulations. - Exceptional focus and proven results on delivering excellent employee experiences across plans. - Deep analytical skills, comfortable working with and communicating large amounts of data findings, experience establishing and tracking program metrics. - Ability to work with a high degree of autonomy of discretion through ambiguous circumstances. - Strong sense of accountability, sound personal judgment and global business acumen. - Great organizational skills with exceptional follow through and attention to detail. - Proven abilities to collaborate and maintain strong cross organizational partnerships. - Demonstrated expertise in process management-Six Sigma/green belt certification - Experience leading global or regional program initiatives and/or process improvement effort. - Position open for HYD & BLRWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of human resources functions experience- Knowledge of HRIS or Applicant Tracking Systems are preferred- Experience with Payroll Systems, HRIS- 1+ years of customer service experienceSalary: . Date posted: 04/10/2024 10:14 PM
Team Lead - Airhaul, Airhaul
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsDESCRIPTION - Lead transportation planning basis requirements from FC/SC/LM stakeholders and work with 3P carriers to develop effective operational plan - Execute daily operations in the form of route monitoring, carrier & vendor outreach, and problem solving for a rapidly growing network. - Continual, tactical communication with external customers (Vendors, Carriers) and internal customers (Retail, Finance, Delivery Stations, Sort Centers) - Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations. - Managing cross-functional initiatives, organizing, and executing complex projects across multiple organizations - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience in an operational roleSalary: . Date posted: 04/10/2024 10:08 PM