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Clinical Director Mental Health Services – North Coast NSW
HealthStaff Recruitment,
Our client is seeking to employ a Psychiatrist for the role of Clinical Director Mental Health.Senior Staff Specialist level12 month appointment and option to apply for permanent appointmentSalary indication: $350,000 + paid annual leave and superannuationYou will lead and manage medical staff including recruitment, rostering, performance management, ongoing education and attending to administrative matters related to medical staff.POSITION DESCRIPTIONProvide clinical leadership and support to mental health staff and ensure a genuine collaboration with consumers,carers and partner organisations for quality patient outcomes.In partnership with the Director of Medical Services Mental Health and Alcohol & Other Drugs initiate, develop,manage and evaluate plans, strategies, policies and systems to align with local, state and national strategic andoperational requirements.Coordinate, monitor and evaluate the delivery of mental health services at strategic and operational levels for theservice and ensure that expenditure monitoring, activity data and case mix management is consistent with thedevelopment and management of budgets in collaboration with the Service Manager.Provide initiative, academic knowledge and supervise residents, registrars and career medical officers in accordance with their level of training and experience. Act as a clinical resource and teacher for medical students, junior doctors,nurses and allied health staff to foster safe clinical practice.ESSENTIAL REQUIREMENTSRegistered or eligible for full registration with AHPRA as a Specialist Psychiatrist with Fellowship of the RANZCP and/or overseas trained specialist eligible to be assessed by the College as substantially comparable.SELECTION CRITERIA1. Demonstrated current clinical experience as a Senior Medical Officer in Psychiatry at the role delineationof the service.2. Demonstrated recent leadership and management experience.3. Ability to provide leadership and work effectively as part of a multidisciplinary team.4. Demonstrated effective clinical communication through the use of information technology and written,verbal and interpersonal skills.5. Demonstrated commitment to teaching, continuing education, research, and quality improvement.6. Availability to participate in an on-call roster and to respond on site within a reasonable time.7. Valid unrestricted drivers licence for use in Australia and willingness to travel in the course ofemployment.Please contact  John on one of our free call numbers for a confidential discussion or email your CV to: [email protected]  and we will contact you within 24 hoursWe have a wide choice of Psychiatry positions in Brisbane, Canberra, Gold Coast, Adelaide, Perth, NSW Coast, Sydney, Perth, Melbourne, Darwin. Check out our vacancies on our website www.healthstaffrecruitment.com. auHealthStaff Recruitment – We are looking after you!HealthStaff Recruitment is Australia’s most successful healthcare recruitment company. Providing recruitment services since 1998, the company has developed extensive expertise and experience in both national and international recruitment of Hospital Doctors and General Practitioners and other healthcare professionals.HealthStaff Recruitment has certification in the RCSA Service Delivery Standard. The RCSA Service Delivery Standard sets a benchmark for the highest quality service and operational efficiency in the recruitment industry.  This certification is a demonstration of our commitment to excellence in recruitment serviceOur service is Free for all candidates.Free call from Australia 1800 330 533* NZ 0800 223 381 * UK 0800 028 8376 or 0800 047 0924 * Ireland 1800 422 011 *Canada 1866 286 734Do you wish to apply for this job? Click below and apply now!APPLY NOW UPLOAD RESUME Get contacted Get an offer!
Clinical Psychologist/ Clinical Psychology Registrar position in Melbourne
HealthStaff Recruitment,
Our client is seeking a Clinical Psychologist/ Clinical Psycholgy Registrar for their Mid-West Area Mental Health Service in MelbourneTHE COMMUNITY CARE UNIT is a 20 bed facility providing medium- to long-term residentialrehabilitation 24 hours a day, by supporting the recovery of people seriously affected by mental illness through supporting personal growth, resilience and healing to then develop or relearn skills in self-care, communication and social skills. All recovery planning is done collaboratively with the Multidisciplinary Team, consumers, carers and community agencies with the aim of all parties striving for better consumer outcomes in a least restrictive manner in accordance with Mental Health Act 2014, ultimately fostering the consumer’s integration into the broader community.POSITION SUMMARYThe purpose of the Clinical Psychologist / Clinical Psychology Registrar is to be an integral part of themultidisciplinary team working collaboratively with consumers and their family/carers to provide disciplinespecific assessment and treatment, (1:1 or group), whilst working within the recovery framework.This position involves contributing to the group program at CCU providing psychoeducation, (evidencebasedtherapeutic interventions), for consumers. This position will also be responsible for applying clinicalexpertise and knowledge in the clinical review process and other multidisciplinary / interagency meetingsoffered at CCU and across MWAMHS.This position involves facilitating the learning of any student psychologist placed at CCU, with supervision ofthe student being delivered by a senior psychologist. You will be required to assume the role of Key Clinician to an allocated group of clients, providing co-ordination and delivery of care from point of admission right through to discharge. This position reports to the Team Leader in the first instance and thereafter the Program Manager and / or Consultant Psychiatrist and will be supervised by a senior psychologistEssential RequirementRegistration as a Psychologist under the Australian Health Practitioner Regulation (AHPRA) National Law Act (2009) with practice endorsement as a Clinical, Forensic or Clinical Neuro Psychologist with the Psychology Board of Australia (or eligibility to enter a registrar program as a clinical, forensic or clinical neuro psychologist with the Psychology Board of Australia where relevantDesirable:Experience and expertise in neuropsychological screening / assessments and ability to translate findingsinto recommendations for management / treatment planningPlease contact  John on one of our free call numbers for a confidential discussion or email your CV to: [email protected]  and we will contact you within 24 hours.HealthStaff Recruitment – We are looking after you!HealthStaff Recruitment is Australia’s most successful healthcare recruitment company. Providing recruitment services since 1998, the company has developed extensive expertise and experience in both national and international recruitment of Hospital Doctors and General Practitioners and other healthcare professionals.HealthStaff Recruitment has certification in the RCSA Service Delivery Standard. The RCSA Service Delivery Standard sets a benchmark for the highest quality service and operational efficiency in the recruitment industry.  This certification is a demonstration of our commitment to excellence in recruitment serviceOur service is Free for all candidates. Free call from UK 0800 028 8376 or 0800 047 0924 * Ireland 1800 422 011 * Canada 1866 286 7349 * Australia 1800 330 533  * NZ 0800 223 381Do you wish to apply for this job? Click below and apply now!APPLY NOW UPLOAD RESUME Get contacted Get an offer!
Field Officers, Community Correctional Services (CCP1)
Department of Justice and Community Safety, Various
Location: Various Job type: Other Organisation: Department of Justice and Community Safety Salary: $66,063 - $72,985 Occupation: Prison and Corrective Services Reference: DOJ/CCSFLDOFF Job posted: 01/03/2023 Closes: 31/12/2024 Occupation: Prison and Corrective Services Classification: CCP1 Job duration: Not provided Contact: CCS Recruitment Team | [email protected] Reference: DOJ/CCSFLDOFF Occupation: Prison and Corrective Services Salary Range: $66,063 - $72,985 Work location: Various At the Department of Justice and Community Safety, we are looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careersWe are proud of the important work we do across Victoria. Want to be part of it?Oversee offenders as they make a positive contribution to the community through unpaid work projects.Varied work in ever-changing environments, including outdoor assignments.Enjoy generous leave entitlements, including parental, study and cultural leave.Earn approx $40 per hour in casual positions (standard)$65,409 - $72,262 per year FTE (plus super) in full time roles in a Victorian Public Service role full of future opportunities. About Community Correctional ServicesCommunity Correctional Services (CCS) is a state-wide service that manages offenders on court orders, serious sex offenders on post sentence supervision and prisoners on parole.CCS staff are based out of justice service centres across Victoria, and are dedicated, compassionate and supportive role models to the people they work with.Field officers supervise offenders completing court-ordered community work tasks. These programs are a meaningful way for offenders to pay Victoria back for their crimes, and they also allow offenders to develop new skills and reintegrate into the community. Learn more about CCSWhy we love this workIf you join CCS, you will work closely with a diverse array of offenders. These are people who have made unfortunate decisions in challenging situations. Often, their actions have been incited by traumatic life experiences.In your work, you will hear another person's story. You will come to understand their world view. And you will hold them accountable for their decisions. You will be part of giving offenders a second chance to make a more positive contribution to the community.Your job won't always be easy, but with a strong work ethic and a belief in what you're doing, you will be able to take pride in your work and will know what it's like to make a genuine difference in someone else's life.The way progress is measured will differ with every person you work with. However, some examples of moments when CCS staff report feeling like they've made an impact include when an offender:consistently shows up to their community service and works hardhandles a stressful event without reacting with angerfinds employment thanks to skills developed through community work.Read about how you will be supported in your role with CCSWhat a field officer doesSome offenders are ordered by the courts to undertake unpaid work as part of a community-based sentence. Field officers supervise offenders as they do this work.The type of work projects that offenders work on varies widely. Some examples include:carpentrygraffiti removalcleaningcreating garden beds for local parks and schoolsother maintenance work.The diversity of these work areas means your environment is constantly changing – this is an aspect of the role that many of our field officers enjoy. In addition to offender supervision, field officers help establish and maintain the partnerships with the government agencies and non-government organisations that offer appropriate work projects.Please note most Field Officer positions are Casual, however full time and part time roles are also possible.Learn more about what a field officer doesWhat's in it for you ✔ A fair salary – enjoy great work conditions and salary sacrificing options. Case managers report high satisfaction in their wages.✔ Generous leave entitlements – provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate and sick leave.✔ Transparent performance framework – approach your work with confidence in how you're tracking, working to professional development plans agreed on by you and your manager.✔ Employee Wellbeing support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues. It is also available for financial counselling and retirement planning.✔ Secondments and promotions – becoming a member of the Victorian Public Service opens up a world of career opportunities, including the first priority to apply for many secondments and new roles in other business units and departments.What we're looking for in new field officersExcellent field officers can come from all kinds of professional backgrounds. You don't need experience working with offenders. However, certain traits, skills and past experiences are highly valued in candidates. These include:supervisory experience of any kindgood communication and conflict management skillsstrong understanding of work health and safety practicesan ability to build rapport quicklyintegrity and positive role modelling skills.A full and current driver licence is mandatory, and field officers are required to complete and pass a health assessment as part of the recruitment process. Our recruiters also highly value candidates with experience in program delivery, textiles, woodwork, landscaping and mechanics.If you've read this far and feel like you would be an effective field officer, please apply now.IMPORTANT INFORMATION:Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply. The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff in a number of roles, including prison officers, community corrections officers and field officers. This support includes a culturally appropriate attraction and recruitment process. To learn more, click here or email [email protected] department is no longer required to review or collect candidates COVID-19 vaccination information as part of the recruitment process. The department is continuously committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic).CHILD SAFE STATEMENT OF COMMITMENT:The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Case Managers - Community Correctional Services and Youth Justice (CCP3)
Department of Justice and Community Safety, Various
Location: Various Job type: Other Organisation: Department of Justice and Community Safety Salary: $84,166 - $90,558 Occupation: Prison and Corrective Services Reference: DOJ/CCSCSEMGR Job posted: 01/03/2023 Closes: 31/12/2024 Occupation: Prison and Corrective Services Classification: CCP3 Job duration: Not provided Contact: CCS Recruitment Team | [email protected] Reference: DOJ/CCSCSEMGR Occupation: Prison and Corrective Services Salary Range: $84,166 - $90,558 Work location: Various At the Department of Justice and Community Safety, we are looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careersWe are proud of the important work we do across Victoria. Want to be part of it?Now recruiting new case managers, as well as advanced, specialist, youth justice and Aboriginal case managers.Work in a team dedicated to helping people make positive changes to their lives.Enjoy generous leave entitlements, including parental, study and cultural leave.Earn $83,333 - $103,725 per year (plus super) in a Victorian Public Service role full of future opportunities. About Community Correctional Services and Youth Justice CommunityCommunity Correctional Services (CCS) is a state-wide service that manages offenders on court orders, serious sex offenders on post sentence supervision and prisoners on parole.Evidence suggests that, when a person's risk profile allows it, community-based rehabilitation is more effective at addressing offending behaviour than time in custody.CCS staff are based out of justice service centres across Victoria, and are dedicated, compassionate and supportive role models to the people they work with.If an offender is young and doesn't pose a clear threat to the safety of Victorians, it is preferable to help them complete their sentences while living in the community. And that's where our Youth Justice Community team comes in.Our team of case managers take charge of the supervision and coordination of services for young people subject to statutory court orders. They're great listeners, and they're even better planners and negotiators.Why we love this workIf you join our CCS and Youth Justice teams, you will work closely with a diverse array of offenders. These are people who have made unfortunate decisions in challenging situations. Often, their actions have been incited by traumatic life experiences.In your work, you will hear another person's story. You will come to understand their world view. And you will hold them accountable for their decisions. You will be part of giving offenders a second chance to make a more positive contribution to the community.Your job won't always be easy, but with a strong work ethic and a belief in what you're doing, you will be able to take pride in your work and will know what it's like to make a genuine difference in someone else's life.The way progress is measured will differ with each person you work with. However, some examples of moments when staff report feeling like they've made an impact include when an offender:successfully completes their parolehandles a stressful event without reacting with angerfinds employment thanks to skills developed or facilitated through community corrections.Read about how you will be supported in your role with CCSWhat a case manager doesAs a case manager, you will help a caseload of offenders meet their court and parole conditions. You will also help connect them to community programs and services.Your objective is to reduce the risk of your caseload reoffending. There are a range of ways you will do this, including:conducting risk assessmentspreparing case plansproviding interventionsattempting to address the underlying causes of offending.Learn more about what a case manager doesIn addition to case managers, we are also recruiting:Aboriginal case managers and Aboriginal advanced case managers to work with a caseload focused on Aboriginal offenders.Advanced case managers who are responsible for applying evidence-based case management practices to offenders with complex needs and those who have committed serious offences.Specialist case managers to work primarily with sex and violent offenders.Youth Justice Community case managers and advanced care managers to work primarily with young offenders.What's in it for you ✔ A fair salary – enjoy great work conditions and salary sacrificing options. Case managers report high satisfaction in their wages.✔ Generous leave entitlements – provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate and sick leave.✔ Transparent performance framework – approach your work with confidence in how you're tracking, working to professional development plans agreed on by you and your manager.✔ Employee Wellbeing support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues. It is also available for financial counselling and retirement planning.✔ Secondments and promotions – becoming a member of the Victorian Public Service opens up a world of career opportunities, including the first priority to apply for many secondments and new roles in other business units and departments.What we're looking for in new case managersAt CCS, we regularly give new opportunities to promising candidates moving from other workplaces and similar industries, and we also support current staff to advance their careers.When appointing new case managers, we evaluate how your professional experience and personal qualities set you up to thrive in the job.We look for:a demonstrated understanding and/or practice of effective case management practicesexcellent verbal communication skills and confidence in dealing with people exhibiting challenging behavioursa proven ability to model pro-social behaviours to a caseload of individualsempathy, patience and resilience.If you've read this far and feel like you would be an effective community corrections or youth justice case manager, please apply now stating your preference in your application.Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply. The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff in a number of roles, including prison officers, community corrections officers and field officers. This support includes a culturally appropriate attraction and recruitment process. To learn more, click here or email [email protected] department is no longer required to review or collect candidates COVID-19 vaccination information as part of the recruitment process. The department is continuously committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic).CHILD SAFE STATEMENT OF COMMITMENT:The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Assistant Manager - Casino VIP Restaurants (Full Time)
SkyCity, Auckland
A bit about SkyCkitySkyCity Auckland is New Zealand's centre of entertainment. With our casino venue, we believe our valued customers deserve the very best and with our luxurious VIP gaming facilities and expert team, our aim is to make every trip to SkyCity Casino Auckland an experience to remember.A bit about our VIP Gaming DepartmentWe have several luxurious VIP Gaming suites that cater to our Table Games, Gaming Machines and International Business customers so it's a pretty exciting part of the business. We look after a variety of guests from our regular customers to visitors from all over the world!About the roleOur VIP Gaming department is looking for an experienced Assistant Manager to join them in these senior management role.  As the Assistant Manager, you'll play an integral part in ensuring the delivery of consistent exceptional service and fostering a highly motivated team of professionals. This role is looking after our Table Games customers however flexibility to work across over areas in VIP Gaming is required.About youTo be successful, you'll have a minimum of 5 years experience in the F&B industry ideally within a casino restaurant environment with at least 2 years working at a supervisory/management level.  You'll be customer service and solutions focused, hold a current General Managers license and be confident with the Microsoft Office suite of products.  You'll also be a strong communicator in the English language and if you're able to speak a second language, that would be highly advantageous. As a busy, fast paced operation that is open 24 hours a day, 7 days a week, there is a lot of variety across our shift patterns and hours of work can vary, so flexibility will be key. Due to legal requirements, you must be over the age of 20 to be considered for the role.What's in it for you?Besides working with great people you will enjoy a variety of company benefits that a large corporate can provide including discounted staff car parking, discounts at a range of SkyCity outlets, and a heavily subsidised staff dining facility as well as fantastic career opportunities through NZ largest entertainment provider.If this sounds like the perfect step for you to start a winning career at SkyCity, please apply online today.At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce.  We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs.              
Quality Assurance Officer - Meat
Michael Page, South Eastern Suburbs Melbourne
As a Quality Assurance Officer, you will play a crucial role in ensuring the highest standards of quality and safety in our client's meat production process. Your key responsibilities will include:Quality Inspections: Conduct thorough inspections of meat products and processing equipment to ensure strict compliance with industry regulations and our client's internal quality standards.Documentation: Maintain meticulous records of quality checks, test results, and inspections. Prepare comprehensive reports for management review.Process Enhancement: Identify areas for process improvement and collaborate closely with the production team to implement corrective actions, thereby preventing quality issues.Training: Provide training to production staff on quality control procedures and best practices, fostering a culture of consistent adherence to quality standards.Night Shift Oversight: Monitor and manage quality control activities during the night shift, collaborating effectively with other team members to maintain a seamless production process.Experience: A minimum of 2 years of experience in a quality assurance role within meat boning room preferred.Knowledge: A strong understanding of quality control principles, HACCP, and food safety regulations.Detail-Oriented: Exceptional attention to detail and a keen ability to identify discrepancies in product quality and safety.
People and Culture Adviser
Michael Page, Melbourne
* Assisting the Senior P&C Partner in identifying targeted solutions that address client needs and challenges effectively.* Offering guidance to leaders and managers on employee relations matters, overseeing cases from start to finish.* Addressing escalations from the People Services team, providing appropriate advice and resolutions to leaders and team members.* Demonstrating a comprehensive understanding of our people policies and procedures, delivering timely, accurate, and consistent advice.* Reviewing and revising policies, procedures, and various People and Culture documents to ensure compliance with legislation and contemporary standards.* Supporting people leaders and employees in establishing and managing performance and development plans.* Assisting with employee lifecycle activities in collaboration with the People Services team to enhance the employee experience.* Aiding the Senior P&C Partner in cyclical workforce planning, talent management, and managing employee data.* Advising leaders on policy application and governance principles.* Contributing to the implementation of people initiatives to achieve desired outcomes and foster continuous improvement.* Providing backup support across the team as needed.Possesses extensive experience in human resources, particularly in a Professional Services or similar setting, demonstrating a solid history of accomplishments. Expertise includes offering precise guidance, overseeing various processes efficiently, and ensuring timely completion with high accuracy.Navigating intricate people-centric scenarios is second nature to you, consistently achieving equitable resolutions in a constructive manner.Confidently provide counsel and influence leaders towards well-balanced decisions.Approach strikes a harmonious balance between task completion and fostering a positive, supportive environment for employees.Adaptable and responsive to changes, adept at customizing your communication style to suit diverse audiences.Proficiency extends to intermediate-level utilization of MS Office and familiarity with HRIS systems, showcasing your ability to swiftly grasp and administer new systems effectively.Relevant qualifications in human resources or a related degree (preferred)
Sales Team Leader
Michael Page, Brisbane
Key responsibilities include managing a team of up to seven salespeople, providing day-to-day coaching and support to ensure their success in meeting sales targets and objectives. You will oversee the team's performance, conduct regular performance reviews, and provide constructive feedback to drive continuous improvement. Additionally, you will collaborate with the communications manager and travel manager to develop and implement sales strategies, ensuring alignment with company goals and values. Your role also involves fostering a positive and collaborative team culture, facilitating training sessions, and organising conferences and events to enhance team cohesion and professional development. Through effective leadership and strategic planning, you will play a pivotal role in driving revenue growth and maintaining high standards of service and accountability within the sales team.The ideal candidate for the Sales Team Leader role is an experienced leader in sales, with a proven track record of coaching and managing teams to success. They will thrive in a dynamic environment, collaborating with colleagues to drive revenue growth while upholding the company's values of environmental sustainability, community engagement, and employee well-being. With a focus on specialisation in Japan and Asia tour operations, the candidate will demonstrate accountability and dedication to delivering exceptional service to clients and partners alike.
Breeder Farm Manager (w/ Relocation assistance to Wellington, NSW!)
Scout Talent, Melbourne, Victoria
Exciting opportunity for a Farm Manager to join the team to lead and oversee a state-of-the-art Breeder Farm in Wellington, NSW.Drive continuous improvement with the ability to implement best practice in the production of high-quality, disease-free stock!Enjoy a rural lifestyle and immerse yourself in a supportive community environment!Enjoy an attractive salary circa $85,000 - $95,000 (depending on skills and experience) PLUS super, relocation assistance, a company house and performance-based incentives!Aviagen Australia Pty LtdAviagen Australia Pty Ltd is a cornerstone in the global poultry breeding sector, delivering high-quality broiler chick and turkey grandparent and parent stock across more than 130 countries worldwide. Our Breeding Farms in Wellington, NSW, are integral to our mission, focusing on producing stock that meets our rigorous standards for health, genetic potential, and biosecurity. With a commitment to excellence and sustainability, we strive to lead the industry in both innovation and ethical practices.When you choose Aviagen, you're not just joining a company - you're becoming a part of a legacy of excellence, innovation, and commitment. The OpportunityWe are now looking for multiple full-time Poultry Farm Managers based in Wellington, NSW.This pivotal role manages a Wellington Breeder Farm, reporting directly to the Wellington Complex Manager, and is accountable for managing day to day operations and enhancing overall production performance through technical abilities and practical skills.More specifically, your responsibilities include but are not limited to:Providing strong and supportive leadership ensuring talent development in alignment with company compliance standardsPlanning and coordinating livestock operations to achieve best practice and meet objectivesEnsuring high bird welfare and biosecurity in accordance with company policiesImplementing and adhering to animal husbandry, rearing, and production practicesLiaising with the Wellington Complex Manager on bodyweight profiles and feed rate adjustmentsConducting farm audits to ensure strain security and biosecurity complianceOptimising flock performance and identifying corrective actions for deviations from standardsPromoting Health & Safety through training, regular discussions, and compliance monitoringA mechanical aptitude and the energy and willingness to pitch in on the farm on a daily basis to ensure best performance standards are metWhat We Need From YouTo qualify, you will need a high level of poultry knowledge and a proven record of leadership and management. A minimum of 5 years experience in poultry production operations will be considered essential. Additionally, the following skills and background will be highly valued:Knowledge and understanding of the Animal Welfare codesVery good knowledge of husbandry practices and animal health issuesPlanning, organisational, and interpersonal skillsCommunication and reporting skillsStaff leadership, development, and managementAs our ideal candidate, you will possess strong leadership capabilities and excellent communication skills, as well as a proactive management style and the ability to foster a team-based work environment.This is a role of paramount importance, a candidate who can enhance the overall performance of the operation with their technical abilities and practical skills but is also passionate about animal welfare and driven to achieve high-performance targets will be an ideal fit. BenefitsIn return for your hard work you will receive an attractive salary circa $85,000 - $95,000 (depending on skills and experience) PLUS super and additional benefits including:Relocation assistance (for the right candidate)A company house with utilities includedPerformance-based incentives Work-life balance (Enjoy an average of 40 hours a week and enjoy a healthy work life balance)Your journey begins here - Apply Now!
Technical Solutions Architect
Scout Talent, Melbourne, Victoria
Be part of a growing business and achieve fantastic outcomes for our clientsEnjoy a competitive salary starting from $120,000, negotiable based on skills and experience, plus benefits!Ongoing learning and development opportunities are on offer!About the GPK GroupEstablished in 1999, GPK Group stands at the forefront of Australia's IT industry, offering transformative solutions that go beyond traditional IT services. With a focus on empowering small and medium-sized businesses, GPK Group delivers expertise in cloud computing, cybersecurity, and specialised retail solutions.GPK Group aspires to be Australia and New Zealand's #1 Technology Service Provider, a testament to the rapid growth and ambitious vision that defines the company. Our vision is to lead through innovation, simplifying complex challenges and fostering growth for businesses in an ever-evolving digital landscape. What sets us apart is our commitment to delivering tangible results, and reducing IT overheads while maximising operational efficiency.About the opportunityGPK Group is seeking a full-time Technical Solutions Architect based in Melbourne, VIC.This pivotal role bridges the gap between business challenges and technological solutions, reporting to the Innovations Manager, and is responsible for defining requirements, creating solutions, and mentoring colleagues to deliver projects to specification.More specifically, your responsibilities include but are not limited to:Defining GPK Group and/or customer requirements and creating innovative solutionsDocumenting solutions by way of specifications for approvalDeveloping and delivering solutions or providing guidance and mentoring to enable colleagues to deliverEnsuring GPK Group's solutions and custom applications are secure, stable, and scalableDeveloping the knowledge, skills, and experience of colleagues for collective success and growthContributing ideas to improve products, services, policies, processes, systems, and reportingGPK Group invites suitable applicants from outside Melbourne to apply as we also have offices in Brisbane, Perth and Adelaide!What you'll bring to the roleTo qualify, you will need a relevant degree in Information and Communication Technology (ICT). You must also have at least 3 years of experience in solutions architecture. Proficiency in Microsoft technologies, particularly Azure, is crucial for developing cloud solutions and will be key to succeeding in this role.Individuals with experience at Managed Service Providers (MSPs) or in cloud-based engineering will find this role especially rewarding and well-suited to their skills. Moreover, this role is particularly suited to candidates who have progressed from a Support Engineer into a Senior Engineering position. This progression demonstrates a solid foundation and exposure to a variety of scenarios, equipping you with the experience to handle any situation that may arise.Additionally, the following skills and background will be highly valued:Programming skills and an understanding of networksProficiency in designing cloud-based solutionsIT/Microsoft certifications are desirable for validated expertiseAdvanced competency in Microsoft Excel, PowerPoint, Outlook, and WordExperience with ConnectWise (preferred) or other time management programsAs our ideal candidate, you will possess excellent communication skills and be capable of articulating ideas in both technical and user-friendly language. You should also have sound relationship/stakeholder management and project management skills. With a systematic and organised approach, you will consistently meet deadlines. Your ability to remain calm under pressure, a keen eye for detail, and willingness to continuously update skills and knowledge will make you succeed in this role. Your proactive and positive approach, along with your ability to work independently and as part of a team, will make you a perfect fit.This role is tailor-made for a confident and highly skilled Technical Solutions Architect passionate about leveraging their expertise to deliver the best solutions for our clients.What you will receive from GPK GroupThis role comes with a competitive salary package starting from $120,000, negotiable based on skills and experience, plus a host of great benefits including:Group fitness classes during work hoursCompany phone and laptopOngoing learning and development opportunities including two hours of training per weekWeekly team lunchFlexible working arrangementsFreedom to work from any of our locations across AustraliaReady to apply?We are ready to hear from you. Apply now!
Team Leader - Family Support Services (w/ Relocation Support to Mildura VIC!)
Scout Talent, Adelaide, South
Step into a purpose-driven role that taps into the heart of supporting strong familiesEarn between $97,124 to $118,172, plus superannuation and a tax-free salary packaging option up to $15,834Relocation support negotiable dependant on experienceBecome part of a team that fosters resilience, self-empowerment, and a sense of belonging to the community, ensuring that no one is left behind and that together, we create a brighter future for all.About Mallee Family CareAt the forefront of social justice and individual empowerment in the north-west of Victoria and far-west of New South Wales, Mallee Family Care is an organisation of real people making a difference since 1979. We have embarked on a mission to unlock human potential, stand firm against social barriers, support all families and foster a culture of equity and trust. Our dedicated team delivers tailored services across a vast region including Mildura, Swan Hill, and beyond, reaching out to those in exceptional need or facing vulnerable circumstances.With services offered in Local Government Areas spread across three states, our compassion fuels action. Our expansive network and rich history of impactful service have established us as a top employer of choice for those eager to contribute to a legacy of community enrichment. Through engaging extensively both internally and externally, we ensure that our journey towards advancing social justice is a collective endeavour.Come, be a part of Mallee Family Care, and redefine what’s possible when a noble mission aligns with unwavering commitment.To learn more about us, please visit www.malleefamilycare.org.auAbout the OpportunityMallee Family Care is seeking a full-time Team Leader - Family Support Services based in Mildura, VIC.This pivotal role, reporting to the Manager of Child and Family Services, is responsible for providing leadership, support, and mentoring to program team members to ensure the successful accomplishment of goals and objectives for various Family Support Services programs.More specifically, your responsibilities include but are not limited to:Leading and supervising a team of staff across various programs including Children with Complex Disability Support Needs and Specialist Disability Practitioner servicesContributing to the ongoing development of a dynamic, creative, and cohesive teamEnsuring that all service agreement KPIs and reporting requirements are met within timeframesProviding oversight of case management, support, information, advice, referral, advocacy, and group work activities to children, families, and carersEnsuring caseworkers are working within relevant program requirements, statutory case management requirements, and frameworksLeading the development and continuous improvement of practice and operational processes for relevant programsTo read the full position description, please click here.About YouTo qualify, you will need an accredited qualification at Degree Level or above in Social Work and at least 5 years experience in a senior or leadership role. A current driver's license, a willingness to travel, and preparedness to be accommodated overnight when required will also be essential.Additionally, the following skills and background will be highly valued:Ability to lead and manage a teamDemonstrated ability to train, coach, and support othersUnderstanding of Victorian Child Safe Standards and the Charter of RightsExperience and knowledge of the Orange Door and Child Protection systems, including knowledge of current Child Protection and other relevant legislationDemonstrated understanding of working with and acceptance by culturally diverse groups, particularly Aboriginal peopleThis role will be particularly suited to someone with previous casework experience, a solid understanding of child protection and demonstrated leadership experience.As our ideal candidate, you will possess the following soft skills that will make you succeed in this role: resilience, a solutions-focused mindset, and excellent communication skills. Your time management and organisational skills, along with a demonstrated awareness and commitment to working within the Best Interest Principles outlined in the Children, Youth and Families Act 2005, will also be crucial. These traits, along with your passion, empathy and commitment to supporting children and families across the child and family support/child protection continuum, will make you a perfect culture fit.This is a transformative opportunity for a proactive and supportive leader. We are looking for a candidate who is eager to make a substantial impact on the lives of children and families, embodying our values of dedication, inclusivity, and excellence in service delivery.About the BenefitsIn appreciation of your dedication, enjoy a competitive salary between $97,124 to $118,172 plus superannuation, negotiable based on experience, alongside notable benefits including:Relocation support negotiableSalary packaging of up to $15,834 tax-free, pro-rataRobust annual and personal leave allowanceEnhanced work-life balance with a 35-hour work week in a family-friendly organisationFlexible working arrangementsOpportunity for study leave grants for continuous professional developmentWellness package, discounted fitness memberships, and a confidential Employee Assistance ProgramAnd many more!Join a dedicated team committed to creating meaningful change and offering comprehensive support to families and children in North-West Victoria and South-West New South Wales. Seize this chance to make a real impact - Apply now!
Internal Communications Manager
Michael Page, Melbourne
Global Internal Communication Strategy: Assist in the execution of a cohesive internal communication strategy to effectively reach and engage employees worldwide.Internal Social Media campaigns: implement internal social media campaigns including Life at IFM using Viva Engage platform to enhance employee engagement, foster collaboration, and serve as a trusted source of information within the organisation.Internal Content Development: Create and manage an internal content plans, ensuring timely delivery of relevant and compelling content across various channels, including videoMessage Development: Craft clear, concise, and impactful messages for employees across all touchpoints to enhance engagement, reinforce company culture, and strengthen the brand's reputation.Content and channel management: Support in the publishing of intranet content and management of employee communications platform (Staffbase).Internal events: Assist in the execution of internal hybrid events including content creation and presentation, and coordination of supporting technology to support the strategic company-wide objectives. These might include townhall events and other events using SMEs around the business on key topics.Cross-Functional Collaboration: Partner with Marketing, Brand & Communications, People & Culture, Technology, Risk and Compliance teams and local Head of Offices to implement internal communication programs and enhance the employee value proposition.Channel Management: Review, measure and monitor internal communication channels to ensure effectiveness and relevance leveraging technology and best practices to optimise communication processes.Bachelor's degree in communications, Marketing, or related field; advanced degree preferred.7 years+ proven experience in internal communications roles, preferably within the financial services or investment management industry.Strong strategic planning and project management skills, with the ability to execute initiatives effectively and efficiently.Excellent written and verbal communication skills, with a keen eye for detail and a knack for storytelling.Demonstrated proficiency in utilising social media platforms (Viva Engage) and Sharepoint Content Management System and communication tools.Demonstrated proficiency in the development and production of compelling video content to support business storytelling aspirations.Ability to collaborate cross-functionally and build relationships at all levels of the organization.Familiarity with employee engagement strategies and best practices in internal communications.Creative thinking and problem-solving abilities, with a proactive approach to driving innovation and continuous improvement.
WHS Manager
Sterning, North Ryde, New South Wales
After a restructuring, we are looking for an experienced WHS Manager who will play a pivotal role in rebuilding and enhancing a safety program for an organisation dedicated to providing exceptional care and support in disability services. The organisation focuses on building a strong safety culture and is looking for an individual who understands safety practices and is deeply empathetic and committed to the well-being of its employees and the people it serves.Reporting to the Head of People, Shared Services, as a Safety Manager, you will lead the implementation and management of safety processes, incident management, and workers' compensation initiatives, fostering a strong safety culture across our organisation.Key Responsibilities:Lead incident management processes and reports, ensuring adjustments and improvements as needed.Implement and optimise safety processes and procedures, supported by a dedicated coordinator.Conduct site inspections and oversee safety compliance and risk assessments.Act as a Business Partner for safety matters, collaborating closely with internal stakeholders.Manage workers' compensation programs, liaising with external providers to ensure proper management of injuries.Transitioning to a shared service model contributes to developing and enhancing safety initiatives.Implement and refine safety policies, procedures, and practices to meet regulatory requirements.Key Requirements:Proven experience in a safety management role, ideally within a similar industry.Strong understanding of safety legislation, incident management, and workers' compensation practices.Ability to translate safety obligations from legislation and industry standards into practical guidance for the business.Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.Demonstrated ability to build and maintain a positive safety culture within an organisation.Experience implementing and managing safety systems and processes.Strong leadership and problem-solving skills.This is an exciting opportunity for a proactive and driven Safety Manager to impact a collaborative and supportive environment significantly. We encourage you to apply if you are passionate about safety and have the skills and experience to drive safety initiatives forward. Join this impactful organisation on this exciting journey of creating a safer, compassionate workplace. For more information, contact Emma Egan at 0434403425.
Financial Reporting Manager
Michael Page, Perth CBD
As the Financial Reporting and Compliance Manager, you will play a pivotal role in maintaining financial integrity, enhancing compliance processes, and leading a team of dedicated professionals.This role is responsible for overseeing financial reporting, ensuring accurate financial statements, and spearheading compliance initiatives.Responsibilities:Lead a team of financial professionals, providing mentorship, guidance, and fostering a collaborative work environment.Oversee the preparation and presentation of accurate and timely financial reports, statements, and forecasts.Ensure compliance with all relevant financial regulations, standards, and guidelines.Collaborate with internal and external auditors to facilitate smooth audits and resolve any identified issues.Develop and implement effective internal controls to safeguard company assets and maintain financial accuracy.Monitor changes in financial regulations and proactively adapt company policies and procedures as needed.Coordinate with cross-functional teams to gather necessary financial data and insights for reporting purposes.Drive process improvements to enhance efficiency and accuracy within the finance department.Prepare and deliver presentations to senior management regarding financial performance and compliance matters.Qualified in Accounting, the successful candidate will also possess:Strong understanding of financial regulations.Proven track record of successful team leadership and people management skills.Exceptional analytical and problem-solving abilities.Effective communication and presentation skills.Proficient in financial software and ERP systems.Detail-oriented with a commitment to accuracy.
Senior Safety Manager - Contract
HR Partners - Brisbane, Brisbane, Queensland
HR Partners by Randstad has an opportunity for an experienced Senior Safety Manager to join our client site in Brisbane's North. This role is Monday-Friday with flexibility with hours and locations. Paying $71.67+ per hour. This role will require travel to sites across the North Brisbane region. The ideal person will have a high level understanding and experience with contractor management, standards code of practice and safety governance and legislation.About the role:Lead the development, implementation and review of safety management systems and processes for activities, construction and maintenance work, high risk work and contractor management. This will include effectively and efficiently informing and supporting the all levels of staff on meeting Work Health and Safety legislative and system requirements.Develop, implement and review of safety management systems and processes for related activities: Construction and maintenance work; High risk construction work, Permit to Work process, Contractor inductions and management, Risk Assessments, Safe Work Method Statements and Safe Work Procedures, Induction, Instruction and TrainingProvide an executive and senior management advisory serviceDeliver tactical interventions to address legislative compliance, detailed risk profiles and implement improved management systems. Monitor state and national legislative developments and respond to their impacts on activities.Work in consultation with the relevant groups to achieve consistency of health and safety strategies, service delivery arrangements and performance outcomesEnsure the alignment of health and safety procedures and the safety management system to achieve consistency.Undertake auditing and inspections of relevant systems ascertaining compliance with legislation and approved policy/guidelines, and establish risk profiles and implement improved health and safety management systems and proceduresAssess and advise on information system solutions in consultation with the management team and IT and Communications teams.Devise responses to audits and inspections conducted in (both internal and external)Develop and maintain local health and safety consultative networksEvaluate policies and initiatives relevant to the roleDeliver training, workshops and presentations to provide all staff with the relevant resources and understanding of local systems and proceduresProvide leadership and direction to a team, foster and encourage a workplace environment that is outcomes focused and instill a culture of continuous improvement through effective communication, training and flexible workforce management practicesDevelop and review safety policies and procedures work instructions, risk assessments and safe work method statements as requiredMonitor business activities and operations, ensuring they are conducted in compliance with the applicable legislation, regulations and Australian standardsSupport effective management of change across the business to mitigate safety and business riskSupport management and staff awareness of safety responsibilities and accountabilitiesSupport managers in activities to foster a positive safety culture within management teamsEngage with site teams, supervisors and business managers to ensure that WHS roles, responsibilities and expectations are understood by allConsult and communicate with all levels of teams and stakeholdersLiaise with relevant authorities on safety related mattersAbout the individual:Whilst not mandatory, a relevant qualification in health and safety would be desirableMinimum safety requirement is a certificate IV WHSApplicants must have experience with contractor management on a large siteApplicant must be based in Brisbane and able to travel to various sites across North BrisbaneCar and valid drivers license is required for this roleExperience in a leadership role with direct reports and supervisory capacity requiredAt HR Partners by Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.HR Partners Level 18, 66 Eagle Street Brisbane Ph: +61 7 3031 3291 www.hrpartners.com.au
Regional Sales Manager - Cleaning
Michael Page, Brisbane
Lead the strategic planning and execution of sales initiatives in the commercial cleaning sector.Manage high-value accounts and cultivate long-term relationships with key stakeholders.Oversee the tender management process, focusing on securing contracts ranging from $1 - $10 million.Drive revenue growth by identifying and pursuing opportunities with new clients.Motivate and guide the sales team towards achieving ambitious targets.Conduct market analysis to identify trends, opportunities, and threats.Deliver compelling presentations to senior executives and key decision-makers.Maintain a results-oriented approach, consistently exceeding sales targets in a competitive environment.Proven track record in sales within the commercial cleaning industry, preferably with experience in government, education, and mining sectors.Demonstrated success in winning major contracts, particularly those ranging from $1 - $10 million.Deep understanding of tender management processes, with a history of successfully securing contracts through competitive proposals.Strong relationship-building skills, capable of fostering long-term partnerships with key stakeholders.Results-oriented mindset, consistently exceeding sales targets in competitive environments.Strategic thinker with the ability to identify and capitalize on market opportunities.Excellent communication, negotiation, and presentation skills, essential for interacting with senior executives and decision-makers.Leadership qualities, capable of motivating and guiding a sales team towards achieving ambitious goals.
Procurement Category Manager - Raw Materials
Michael Page, Sydney
Develop and implement procurement strategies for the sourcing of raw materials used in cosmetic manufacturing, ensuring alignment with business objectives and quality standards.Identify and qualify suppliers, negotiating contracts and pricing agreements to optimize cost savings while maintaining product quality and supply reliability.Collaborate closely with internal stakeholders, including R&D, production, and quality assurance teams, to understand their requirements and ensure alignment with procurement objectives.Monitor market trends and industry developments to identify potential risks and opportunities in the supply chain, proactively addressing any challenges that may arise.Drive continuous improvement initiatives to streamline procurement processes and enhance efficiency in raw material sourcing.Maintain strong relationships with suppliers, conducting regular performance reviews and fostering collaboration to drive innovation and value creation.Ensure compliance with regulatory requirements and ethical sourcing practices in all procurement activities.Lead & manage a team with international responsibility for bringing the best value to cost on all the retail products.Proven experience in procurement or sourcing within the cosmetics or beauty industry, with a focus on raw materials for manufacturing.Strong negotiation skills and a track record of achieving cost savings and favourable terms with suppliers.Ability to work at pace in a fast-paced environment, managing multiple priorities and deadlines effectively.Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.Solid understanding of supply chain principles, logistics processes, and procurement best practices.Proficiency in procurement software and tools for data analysis and reporting.
Senior Project Manager
Michael Page, Footscray
Responsible for the successful delivery of projects, through all phases of the project lifecycle, with varying degrees of complexity and/or constraints, including project objectives, scope and technical requirements, funding source and budget, delivery timeframe, internal and external stakeholders, alignment and interdependencies with strategic objectives.Lead multi-discipline teams drawn from across the client, external consultants and contractors.Application of technical skills including construction methods, procurement strategies, contract management and project risk management.Ensure all activities are conducted in accordance with relevant legislative / regulatory requirements including Building Code of Australia (BCA), other statutory requirements and with due regard for associated client policies and procedures.Develop and maintain strong collaborative working relationship with key project stakeholders through superior client / customer service and project communications strategy.Management of capital project budgets and associated internal and external financial reporting requirements including financial performance and acquittals.Development of succinct high quality project presentations, performance reporting, committee papers and other material and representation of projects to a wide range of audiences including Senior Executive, client Governance Committees and stakeholders.In conjunction with Procurement Services, development of strategic procurement approach and undertake procurement related activities including participation in tender processes and evaluation.Maintain key delivery relationships with partners and vendors to deliver successful outcomes.Identify, assess, and manage risks to the success of project(s) including dependencies across projects and business impact.Deliver effective and efficient project monitoring and control processes, change control, risk management and quality processes.Adhere to and cooperate with all OH&S policies and procedures of the client.KEY SELECTION CRITERIAEssentialKnowledge or Training equivalent to: Postgraduate qualifications (project management or related field such as architecture, construction management etc.) and extensive relevant experience; or extensive management experience and proven management expertise; or an equivalent combination of relevant experience and/or education/training.Extensive experience in project management, including development and management of high value, complex projects in a large and diverse organisation with multiple stakeholders.Excellent relationship management and consulting skills with demonstrated ability to develop and foster effective strategic and collaborative relationships with key stakeholders and colleagues including the ability to influence, negotiate and coach at senior levels.Experience in engaging, managing and motivating project teams including consultants and contractors to meet project objectives.Proven ability to analyse complex problems, identify critical issues and develop strategies for delivering solutions.Strong commercial acumen including ability to leverage suppliers, identify opportunities and drive value for the organisation.Ability to successfully conduct negotiations, manage contracts and effectively communicate with clients, consultants, authorities and other project related bodies.Proven experience in preparing high quality and meaningful project related reporting, governance papers, briefing notes and presentations.Experience in financial management of program/project budgets, understanding of capital expenditure and accounting principles, and ability to interpret financial information and present in a clear and concise format.Demonstrated capacity to understand and comply with employer policy and practices in all aspects of work and conduct, including OH&S and Anti-Discrimination responsibilities and complete/attend relevant training.DesirableExperienced in working on Local Jobs First procurement activities.Base building infrastructure and asset replacement experience.Prior experience delivering projects within a "live" operating environment.Education sector experience.PROFESSIONAL AND ORGANISATIONAL KNOWLEDGEApplication of effective project management principles of planning, resource allocation, communication, project governance, formalised documentation, implementation, negotiation, evaluation and reporting.Strong understanding of built infrastructure project management delivery through all phases of project lifecycle (feasibility, planning and design through to construction and handover) developed through extensive experience.Strong understanding of strategic procurement, procurement principles and significant experience in procurement activities for large infrastructure projects.Relevant codes (BCA), legislation and regulation applicable this this sector.TYPICAL/MAJOR CHALLENGES Requires strong leadership, stakeholder management, negotiation and influencing skills at all levels of the organisation.Nature of the role requires strong problem-solving skills, initiative and sound judgement with the foresight to anticipate risk, develop mitigation strategies and plan accordingly.Balancing competing priorities and pressures on project scope, performance, cost and risk whilst managing stakeholder expectations.Requires high level of resilience, resourcefulness, organisational skills and autonomy to navigate the complexities of a large and dynamic organisation, its structure, governance and administration.
Customer Support Group Manager
, Melbourne CBD
Convenient CBD Location with Working From Home Hybrid Flexibility |$140,000 - 150,000+ super (pending experience) Our client, a leading software platform for the property management industry, is on a mission to redefine industry standards through innovation. With a focus on fostering a culture of growth and empowerment, they're seeking a skilled Customer Support Group Manager to join their team.The main responsibilities will include but not limited to:Lead, organise, and inspire a growing Customer Support GroupPossess a problem-solving mindset and collaborate closely with operational, product and technical teams to enhance the customer product experience.Work with internal stakeholders to ensure continuous improvement in our customer service levelsThrive in cross-functional teams within a dynamic work environment.Serve as a mentor and escalation point for customer issues, ensuring swift and effective resolution.Foster a positive and vibrant culture within the support group.Analyse data trends to identify opportunities for efficiency improvements and establish internal feedback loops for ongoing enhancements.Develop and maintain reporting tools and dashboards to monitor activity, uncover trends, and provide insights for long-term solutions.Provide professional development, training, and mentorship to support team leads.Uphold and surpass customer expectations in alignment with our service level agreements.Define pathways for customers to self-serve, minimising the need for direct engagement, and take ownership of the support knowledge base.We're in search of a passionate and energetic Customer Support Group Manager to lead and scale a high-performing team dedicated to delivering world-class support to our diverse user base. You are an experienced technical leader with 5+ years of team management experience in fast-paced customer support environments across multiple levels. Championing a customer-centric approach, you strive for excellence in every interaction and have a proven track record in building and leading customer-facing support teams. Your strong leadership, problem-solving, and analytical skills, coupled with your ability to collaborate across teams, makes you an ideal candidate. Success in this role requires a knack for optimising processes, achieving KPIs, and leveraging data to drive superior outcomes for our customers. Additionally, your experience in providing quality support for both B2B and B2C SaaS and/or other technology platforms, along with your strong planning, organising, and conflict resolution skills, will be invaluable in maintaining a positive and vibrant culture within the support group.- Permanent Full-time Role- Dynamic, innovative and growing business- $140,000 - $150,000 + super (pending experience)- CBD Location with WFH options Hybrid
Senior Manager, Change & Adoption (Business & Technology)
Michael Page,
Lead the Charge: Craft and execute a winning strategy for change management, ensuring that people within the business embrace new technologies and thrive in a dynamic landscape.Empower & Educate: Design and deliver impactful programs, building resilience and fostering a culture of continuous improvement across the organisation.Measure & Optimise: Analyse the impact of change initiatives, identify areas for improvement, and ensure successful adoption and ROI.Collaborate & Lead: Work hand-in-hand with stakeholders across departments, driving alignment and achieving shared goals.You will possess at least 15 years of experience leading successful change initiatives.You'll have experience working with large, complex organisations, supporting various departments and operating with a very hands-on approach when it comes to implementing change and ensuring adoption of new technologies.You're a certified Change Management pro with a deep understanding of best practices.You have a knack for communication, influencing and inspiring others to embrace change.You're a strategic thinker with a proven track record of delivering results.