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Philanthropy Manager
Sir David Martin Foundation, Sydney
Break addiction, provide safety, hope, & opportunity to vulnerable youthCultivate & grow philanthropic relationships fostering a culture of generosityFull-time | Sydney based | Blended WFH flexibility | Small supportive team The RoleAs the Philanthropy Manager, you will play a vital role in advancing the mission of the Foundation by cultivating and stewarding meaningful philanthropic relationships. You will work closely with the General Manager and the fundraising team to develop the strategy and deliver results to increase major giving, bequests, and funding from grants, trusts, foundations, and high-net-worth individuals, ensuring the sustainability and growth of impactful programs supporting vulnerable young people.Additionally, you will:Develop key relationships through moves management and implement a solid acquisition plan Engage with donors at events and through face-to-face meetings Create meaningful donor journeys and acknowledgments Manage key partner and stakeholder relationships Provide reports on impact and outcomes Skills RequiredYou have experience in relationship-based fundraising, development, sponsorship, or sales with experience in writing funding proposals and grant applications. You are motivated to achieve success with a can-do attitude and genuine interest in the philanthropic sector and can make sound decisions, and manage projects and CRM systems.Your skills and experience will include;Robust multi-tasking, planning, and creativity skills Strong understanding of prospect research and social impact measurements Ability to produce impactful proposals and donor communication High-level emotional intelligence, interpersonal communication, and negotiation skillsThe OrganisationSir David Martin Foundation is a 30-year-old family foundation, helping young people in crisis. The Foundation is the major funder of Mission Australia's Triple Care Farm, a unique, holistic treatment centre that each year gives over 200 vulnerable young Australians, aged 16-24, a safe place to get well and prepare for new opportunities.The Foundation has raised over $70M since 1990 through fundraising and philanthropy, enabling best practice models of treatment for youth drug and alcohol addiction.Benefits & CultureFlexible working conditions including work from home provisions Collegial, supportive, and work life balance friendly environment Access to professional development opportunities
Guest Service Associate - Front Office
Marriott International, Agra, Any, India
Job Number 24067733Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Agra, 119/8 & 120/8, Ashok Cosmos Mall, Agra, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/18/2024 03:08 PM
Guest Service Associate-Front Office
Marriott International, Hyderabad, Any, India
Job Number 24062540Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Hyderabad, Level 10 SLN Terminus Survey No 133, Hyderabad, Telangana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The impact you'll makeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.You're welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 09:22 AM
Individual Giving Coordinator
Barnardos Australia, wide
Help create a better future for vulnerable & disadvantaged Australian childrenSupport & project manage the implementation of fundraising campaignsFull-time | Work from home, remotely, or hybrid (when based in Sydney) The OrganisationBarnardos Australia is here because every child needs a champion. They listen, act, and advocate for the safety of children at risk of abuse and neglect, providing family support programs and services that empower children to reach their full potential.When it comes to protecting vulnerable children from abuse, Barnardos is dedicated to the prevention of trauma in children, and support families to be the best parents they can be. Barnardos help children to recover and thrive through an extensive range of Safety and Prevention programs, and when needed find safe homes for them through foster care and open adoption.Benefits & CultureFlexible hours: 35 hour per week between 8am and 6pm Work from home, remotely or in a hybrid mode (when based in Sydney) Commitment to professional development, training, and learningThe RoleIn this role, you'll project manage the implementation of fundraising campaigns within both cash and regular giving programs. Working closely with the Individual Giving Manager and key stakeholders, you'll coordinate strategies to acquire, retain, and engage donors across channels such as direct marketing, email marketing, digital platforms, and more. Your efforts will directly contribute to maximising donor lifetime value and growing the donor base.Additionally, you will:Serve as the primary liaison with stakeholders and internal teams to execute successful campaigns Develop donor-focused pathways to improve retention and optimise results Maximise revenue opportunities through cross-team collaboration Generate reports on the progress of ongoing campaigns and post-campaignSkills RequiredThis role would suit candidates who have experience working with fundraising teams to engage, acquire and retain donors, and have a willingness to multi-skill and support across the Individual Giving team. You possess strong project management skills and a good understanding of databases (Raiser’s Edge preferred) together with exceptional interpersonal and stakeholder engagement skills.Your experience and skills also include:Exposure to fundraising across multiple channels Working on projects with budgets, targets, and set time frames Proficiency in copywriting and engagement strategies Ability to adhere to and establish fundraising best practicesIf you’re a passionate fundraising all-rounder with the ability to engage with donors and internal teams, and if supporting vulnerable and disadvantaged Australian children motivates you, submit a cover letter responding to the skills required and your CV. Alternatively, to discuss, please contact Kelly Gentle on 02 8243 0570.Please note there is no formal closing date for this role,
Guest Service Associate- F&B
Marriott International, Mumbai, Any, India
Job Number 24065114Job Category Food and Beverage & CulinaryLocation JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/13/2024 09:55 AM
Guest Services Associate - Front Office
Marriott International, Hyderabad, Any, India
Job Number 24065525Job Category Rooms & Guest Services OperationsLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/14/2024 03:25 PM
Partnerships Manager
Federal Labor Business Forum, Sydney or Canberra
Promote Labor values of equity, fairness, and social justiceSecure, steward, and strengthen long-term partnershipsCanberra or Sydney based | Hybrid working options About the OrganisationThe Federal Labor Business Forum (FLBF) is a pivotal arm of the Australian Labor Party (ALP) and serves as a platform for dialogue and collaboration between the Australian Labor Party and the business community, aiming to address economic policies, industry challenges, and promote mutually beneficial partnerships.Labor believes in the values of equality, fairness, and social justice. Labor has fought for more than a hundred years to ensure everyone can get a job, and that essential health and education services are accessible. Working with the FLBF means you will significantly contribute to a movement dedicated to keeping Australia fair.Benefits & CultureEstablished portfolio including large and mid-tier companies, industry bodies, and major donors Competitive salary with six weeks of paid leave Regular travel across Australia Work from home arrangements Passionate, professional, and highly dedicated team The RoleAs the partnerships manager, you will collaborate closely with the FLBF Director to identify and implement innovative engagement strategies and fundraising opportunities. Your role will involve coordinating communications, managing financial records, and collaborating with internal teams to organise events for members, partners and stakeholders.Your responsibilities will also include serving as a primary contact for inquiries, overseeing seamless onboarding and renewal processes, and providing ongoing support to valued members and partners. Additionally, you will represent FLBF at various events and networking opportunities to promote membership and enhance visibility.Skills RequiredYou have developed your career in corporate partnerships, fundraising, sponsorship, memberships, or development, and you have strong presentation skills, including high-level written and verbal communication. You may have a background from a movement-building campaigning organisation within politics, human rights, social justice, the arts, education, or a similar values-driven organisation.Additionally, you:Are capable of contributing towards a revenue budget Have experience writing and presenting proposals and value propositions Feel confident with your ability to make supporters feel valued and nurtured Are looking for a role that requires considerable time client-facing Possess high-level organisational, administrative, and IT skills
Philanthropy & Partnerships Manager
Youth Off The Streets, Sydney
Iconic organisation supporting and empowering young people at riskSuits people with major donor, fundraising, or business development skillsPlay a key role in facilitating the rollout of an exciting new 5-year strategy About the OrganisationYouth Off The Streets (YOTS) works with children and young people, their families and communities to create safety, offer support and provide opportunities to build a positive future. Since being established more than 30 years ago YOTS has grown significantly, attracting ongoing government and public support.YOTS employs 200 staff, supported by hundreds of volunteers, with an annual turnover of $30m including 70 cost centres. YOTS delivers a broad range of services including crisis accommodation, housing, independent high schools, alcohol and other drugs counselling, justice and cultural support, life skills, employment programs, and community engagement.After the appointment of a new CEO last year, YOTS has developed an innovative five-year strategy, so this is a great time to join the team and influence future positive outcomes for young people. Benefits & CultureWork with an experienced NFP senior leadership team Flexible working arrangements with hybrid WFH opportunities Based at Alexandria Head Office location, close to public transport The RoleIn this role, you will lead the development and execution of YOTS’ Philanthropy & Partnerships strategy. Reporting to the Head of Fundraising, you'll be instrumental in building sustainable fundraising income and achieving strategic objectives. Your role involves cultivating relationships with philanthropic partner organisations, maximising revenue streams, and enhancing YOTS' reputation as a 'partner of choice'.Additionally, you will;Build effective and ongoing relationships with internal and external stakeholders Drive acquisitions and reactivate campaigns for consumer and corporate sectors Source and manage high net worth relationships including corporate partnerships, grants (government and private sector), and trusts and foundations Manage research and analysis to understand partner organisations, including their goals, culture, and alignment with YOTS objectives Lead and support skill development of the team to support the expansion of income streamsSkills RequiredThis role is suited to a hands-on senior fundraising professional who can create and implement partnership strategies. As a natural leader, you have experience engaging with senior stakeholders, inspiring your colleagues, and are proficient in cultivating relationships across government and private sectors. You are an excellent communicator with creative and innovative thinking along with strong business acumen gained from major gift and/or philanthropic fundraising, corporate partnerships, or a business development background.If you're eager to contribute to the success of an exciting new strategy that supports and empowers young people in need, we encourage you to apply. Submit your cover letter addressing the required skills and your resume or contact Kelly Gentle on 02 8243 0570.Please note there is no formal closing date for this role,
Director of Marketing and Communications
Fairmont Hotels and Resorts, FAIRMONT FAIRMONT UDAIPUR, Any, India
Company DescriptionYour Fairmont Journey Starts Here:Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont invites you to embark on an unforgettable journey of luxuryJob DescriptionScope and Objectives The Director of Marketing & Communications needs to ensures that campaigns and projects are in line with Fairmont brand standard and also the primary point of contact for global brand, marketing and corporate communications teams. Ensures efficient management of external agencies including public relations, creative and media buy for the hotel as well as manage strategic partnerships to ensure continued awareness and publicity for hotel. Sets strategies for all Digital Marketing in relation to e-commerce including traffic acquisition, sales and conversion, testing and reporting.Leads the strategy development of digital marketing campaigns to various audiences across multiple digital channels.Develop and execute annual E-Marketing planSearch engines' optimization / marketing activitiesSocial media (Organic and paid)Online advertisingOversees strategic alliances with online travel agencies.Set Strategies for all online activities in relation to traffic acquisition, sales and conversion, testing, and reporting.Public RelationsEnsures good relations with global, regional and local media.strategies publicity outreach program to support sales and events teams.Conceptualizes, manages and executes publicity plan for hotel, arcade, Food and Beverage venues and spa, including seasonal promotions, key launches and media engagement activities.Plans media familiarization trips with overseas agencies and / or departments under the Accor global network.Reviews media hosting opportunities for hotel to drive continued awareness.Develops and oversees influencer marketing program.Maintains hotel's press materials including news releases, executive biographies and photography.Ensures effective media coverage for hotel's programs in key markets.Serves as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations.AdvertisingDevelops media plan in accordance with the hotel's goals and objectives.Develops creative artworks and text copy, ensuring adherence to brand guidelines.CommunityInitiates, identifies and reviews partnership and sponsorship opportunities in line with hotel goals.Supports hotel's Corporate Social Responsibility programs to ensure awareness.Identifies community engagement opportunities.Supports the hotel's loyalty programs for effective use as a promotional and awareness channel.CollateralsBe the brand custodian, ensuring guidelines adherence for all hotel collaterals.Develops and oversees photography for hotel, event spaces, dining venues, spa and Arcade, to ensure brand guidelines are met.Manages an archival system for hotel's history while maintaining an updated PR library for hotel.Oversees and develops hotel collaterals to support Sales and Event teams as well as operational departments including Rooms and Food and Beverage. Employee Communications / RelationsSupports Talent and Culture team to achieve their goals through internal communications and external outreach including media interviews, maintaining digital media awareness and award submissions.QualificationsOverall minimum 15 years of experience in Luxury resorts and minimum 3 years in a similar role. Pre Opening exposure, remote location work, high volume hotel experience is desirable. Indian nationals onlySalary: . Date posted: 04/17/2024 06:09 AM
Guest Service Associate - Front Office
Marriott International, Kochi, Any, India
Job Number 24070481Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The impact you'll makeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.You're welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/22/2024 03:18 PM
Ad Ops Services Associate, Amazon
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- Ideal candidate may have 1-4 years of work experience in advertising domain.- A bachelor's degree or higher is required.- Candidate to have excellent communication skills.- Knowledge of basic excel skills.- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.DESCRIPTIONJob summary:Amazon Advertising is growing its online advertising program and is seeking an Ad Operations Associates in BLR to support our Global business. The Ad Ops Services Associate will provide world-class customer service and support for the Amazon global advertising business. Responsibilities include the daily operations of advertising campaigns across Amazon and its subsidiaries owned and operated sites. This role will be responsible to perform accurate media plan creation/reviews and to handle reporting process within the tool.Job Description: In this role, the individual works under close supervision on completing the productivity and accuracy targets. Associates are required to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggest changes to improve the process. The associate need to be a team player and willing to share his/her knowledge.Roles and Responsibilities: This includes, but is not limited to: • Gain a thorough understanding of the business and operational area. Process allocated work to meet and exceed daily productivity targets • Maintain the highest standards around campaign QA, media plan creation/reviews • QA campaigns that are trafficked to Amazon's stable of properties: Amazon, Twitch, etc. • Provide support and coverage to other advertising teams • Provide account team with screenshots confirming creative went live • Complete ad server and campaign audits using checklists to ensure accuracy and completeness of campaign, including go live workflows • Provide, verify 3rd party reporting • Uphold user experience by confirming ad units when they go live Knowledge & Skills/ Business Acumen • Outstanding organizational, prioritization, attention to detail and multi-tasking skills • Comfortable in fast-paced, multi-tasked, high-energy environment • Show excellent oral and written communication skills with the ability to face external and internal customers in a professional and mature manner.Key job responsibilities• Maintain the highest standards around campaign fulfilment• Execute campaigns by trafficking ads to Amazon's stable of properties: Amazon, Twitch.tv etc.• Build campaign, line items, creative in an ad server with reference to the requirement.• Communicating the status of campaign creation to key global partners and also providing twitch team with screenshots confirming creative went live• Complete ad server and campaign audits using checklists to ensure accuracy and completeness of the campaign, including go live workflows• The ability to proactively troubleshoot, solve problem quickly and escalate as needed• Create weekly/monthly campaign reports• Take on ad-hoc projects to improve processes and maintain ad serving capabilities.• Responsible for SLAs (Service Level Agreements), quality, customer experience and productivity of assigned team• Partnering with key stakeholders to define, identify and influence the development of new initiatives• Creating best practices by putting forth improvement ideas• Mentor, guide and deliver trainings to operational teams to manage quality, improve process efficiency and minimize variation• Look at ways to automate the processWe are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- Demonstrated problem solving and analytical skills.- Proven ability to work productively and efficiently in an independent setting.- Proven ability to clearly communicate with managers and associates at all levels.- Global perspective and understanding of business objectives.- Attention to detail and work with the highest level of accuracy.- Willing to work in a diverse atmosphere and contribute to an inclusive culture.- Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3 months') Weekly Off: RotationalSalary: . Date posted: 04/18/2024 09:08 AM
Guest Service Associate-Front Office
Marriott International, Navi Mumbai, Any, India
Job Number 24062499Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Navi Mumbai, D-33, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The impact you'll makeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.You're welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 09:22 AM
Guest Service Associate - Front Office
Marriott International, Agra, Any, India
Job Number 24070981Job Category Rooms & Guest Services OperationsLocation Courtyard Agra, Taj Nagri Phase II, Agra, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/23/2024 10:18 AM