Australian First Construction Group Pty LtdSuite 303 Level 3, 447 Victoria Street, Wetherill Park 2164Full Time Contracts Administrator$70,000/Annum + SUPERANNUATIONReport to the Project Manager and is responsible for consistently promoting a high level of safety awareness of all personnel who participate in the construction work at nominated sites.- Assisting the Project Manager, Site Coordinator/Engineer in their tasks.- Review and understanding the DA Conditions of Consent including the meeting of the site specific and condition related requirements where necessary.- Writing and editing of subcontractor Scope of Works to be project specific.- Contract preparation, editing and control.- Administration of Head Contract conditions in relation to progress claims, variations, NOD’s, EOT’s etc. within the required time.- Management of CC and OC process, including liaison with PCA, consultants and authorities to obtain approval.- Liaising with project team, subcontractors, consultants, and authorities to ensure all processes are streamlined.- Preparation of monthly PCG report to be presented in client meetings.- Conducting cash flow analysis, budget monitoring and forecasts- Preparation and process of tenders (research, advertise, analyse)- Preparation and efficiently running the tendering process for sub-contractors and providing assessments and recommendations to the Project Manager- Continuous management of subcontractor agreements in relation to variations, quality, project instructions, ensuring subcontractors are managed effectively throughout project delivery.- Assessing variations and extension of time claims.- Ensure that subcontractors provide all required certification and industry scheme records not just at invoicing but an ongoing basis throughout the required stages of the project.- Controlling the payment system of invoices and administering payment schedules.- Processing invoices and subcontractor payments in accordance with Security of Payments Act.- Attending sub-contractor and design meetings including the writing & distributing of meeting minutes.- Document Control in both soft & hardcopy.- Documenting subcontractor invoicing and preparing of payments for PM.- Preparation of Bill of Quantities for tenders and general quantity estimating.- Manage Shop Drawings approval workflows.- Manage RFI’s and sample approval.- Manage and close out all subcontractor deeds.- Prepare handover documentation for Practical Completion requirements.- Use of Microsoft Word, Excel, Project and AutoCAD program daily*.- Printing plans*- Assisting with social media Facebook, website, company stationary.- Administer office operations and requirements.- Ordering/purchasing officer.REQUIRED SKILLS- 2yr + contract administration experience required.- Relevant Tertiary qualification in building and construction- Knowledge of Cubit, Procore & Autocad- Verbal and written communication skills- Negotiation skills- Administrative or secretarial skills- Evaluation skills- An eye for detail and the ability to spot errors and omissions briefly- The ability to work well under pressure and meet tight deadlines- A strong understanding and knowledge of contract law- Knowledge of compliance laws and regulations- Proficiency in Microsoft Suite (Office, Excel, Outlook etc.)- The ability to learn quickly and master internal contracts management systems- The ability to manage competing demands and work well under pressure- Multilingual candidates will be highly desirablePlease send your CV to

Head of Service

Michael Page, Melbourne

Key ResponsibilitiesProvide strategic leadership and guidance to the Service Team to ensure their ongoing performance meets the objectives of the organization.Process an ability to lead nurture and develop a team of true professionals, while also maintaining an existing client base.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Building an outstanding work ethic with your team of technicians and back-office personnel showing your commitment that you are working as hard or harder than they are expected to work, garnering respect.Develop a team of professionals in the Australian and New Zealand Service business.Determining, implementing, and monitoring strategies, policies, and plans.Interpreting plans, drawings, and specifications, and providing advice on service methods and procedures to achieve customer satisfaction.Establishing service schedules and budgets.Ensuring conformity with specifications and plans, and with laws, regulations, and safety standards.Ensuring service standards of quality, cost, safety, timeliness, and performance are observed.Overseeing maintenance requirements to optimise efficiency.Liaising with marketing department and other managers regarding service growth plans to ensure plans are in-line with the overall strategy of the company.Maintaining the standards of service of highly technical products.Attend and participate in management meetings.Key Performance Indicators (KPI) Achieving service sales targets monthly, ensuring the department is always profitable.Managing key customer relationships while maintaining and fostering growth.Prepare accurate estimate worksheets, presentations, quotations and contracts for customers.Exceptional at planning and organising a diverse group of people in a head office environment along with remote working people across Australia and New Zealand.Adapt to market changes quickly while keeping an open mind to learning innovative ideas to help you and your team grown and be more efficient and successful.Be able to lead and develop a team of true professionals.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Possess good selling and management skills to project the benefits of the brand.Critically important to be able to communicate with all customers.Be able to adapt to new ideas quickly, have an open mind and adapt/change with the times. You will want to learn and understand and see how new ideas and processes can help you and your team be more efficient.You will need to ensure that you quickly gain the respect of your employees, while setting high expectations for yourself and those around you and not allow for mediocrity within your team, ensuring they all follow the basic rules.Ensure that you have a well-managed service team that is well-organized, efficient and have employees that are confident and welcoming to internal and external customers.Performance Measures Achieve and exceed sales, unit, and gross profit targets.Conversion rate of prospect to customer and quotation to sale.Competitor awareness.Accuracy & timing of quotations.Major account maintenance.Database upkeep.Product Management; support to service.Exceed service sales targets.Maintaining a solid network of technical and sales support via the training programs.Direct Reports(roughly) 20 direct reports:Regional Service Managers, Service Technicians, Service Engineers, Service Business Developers, upper tier managers, administrator supportQualifications and ExperienceTertiary qualifications in service management, engineering or equivalent.Minimum of 5 -7 years' experience in appropriate environment.Knowledge of current market trends and best practices.Experience with SAP CRM or other database CRM systems.Computer literate in Microsoft Office products; Word, PowerPoint and Excel.Leading and CoachingEnsure the technical team process the required skills when the company launch new products in conjunction with overseas and local colleagues.Ensure technical training of service personnel are up-to-date to enable them to promote and service all products.Have outstanding work ethic and commitment to the position - your team will need to feel that you are working as hard or harder than they are expected to work, garnering respect.Foster a well-managed service team that is well-organized, efficient and have employees that are confident and welcoming to internal and external customers.Recognizing staff strengths and areas for improvement.Communicating high expectations to the team.Motivating and empowering staff through coaching and mentoring.Promoting achievements and providing honest feedback and guidance.Providing clear directions.Provide strategic leadership and guidance to the Service Team to ensure their ongoing performance meets the objectives of the organization.Process an ability to lead nurture and develop a team of true professionals, while also maintaining an existing client base.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Attributes Well organizedPositiveCommon senseSelf-motivatedAble to take initiativeBehavioral SkillsAbility to manage people of diverse cultures, align and coordinate business processes and implement reporting systems that ultimately drive turnover to full potential.Establish a solid network of technical and sales support including training programs.Advise and liase with all stakeholders on the successful implementation of SAP processes and procedures.Support and promote brand image and increase market share to continuously improve productivityMust have confidence and show humility.Possess resilience, positive mental attitude to work and life, proactive at all times, sound problem solving ability (attention to detail, analytical and process driven), unquestionable emotional control (maturity).Demonstrate the necessary knowledge, skills and leadership qualities.Relationship buildingDirectly accountable to the Region Head APAC (report activities, accomplishments, issues)Co-ordinate plans and activities with the Region Head APACDotted line to the Global Service TeamHave the respect of your employees, while setting high expectations for yourself and those around you, not allowing for mediocrity within your team, ensuring they all follow the basic rules.Work closely with the Business Unit Managers, Product Managers, and others where applicable to meet the objectives set for the organization.Leadership Team.Team player.