Full-time two-month temporary position | Potential for permanency Work a varied commercial and consumer portfolio | Expanding team Opportunity to join a supportive and expanding team | Located in Norwood About the companyArteva Funding (formerly known as Premium Funding or Principal Finance) is Australia's largest independent premium finance company, providing over 110,000 clients with an insurance premium funding solution each year. Using industry-leading technology that is backed by their friendly team of experts, they deliver an exceptional funding experience that creates growth and provides peace of mind for broker partners and clients. In addition to insurance premium funding, they also provide professional fee funding, business loan and invoice finance solutions.About the roleWith continuing rapid growth, Arteva has a fantastic opportunity for an experienced Outbound Customer Service professional, to work a varied commercial and consumer portfolio. Your role sits within the Operations Team, making outbound calls, organising payment plans and monitoring an inbox.DutiesContact customers with overdue accounts and attempt to either collect or negotiate a payment plan within organisation appetite Manage outbound calls and emails to policy holdersRun daily dishonour listShowcase your problem-solving skills by reviewing accounts and determining the best course of action for both the client and the companiesMay be required to assist with customer overflow (inbound calls and activities)Skills & experienceEffective time management and organisation skillsExcellent written and verbal communication skillsThorough attention to detailProfessional phone manner Commitment to relationship management and retention of clientsCulture & benefitsStable 30-year historyBright, open plan offices in NorwoodSocial and hardworking team Staff acknowledged for their efforts and are empowered to make decisions Easy parking in surrounding areasCasual day Fridays How to Apply Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Joanna Slaven quoting reference JO-2404-9231. Telephone enquiries are welcome on (08) 8100 8851. Entrée Recruitment is committed to inclusion and values a culture where all people have a role to play. We are an Equal Opportunity Employer and do not discriminate against any qualified applicant based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.