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Defence & Intelligence - Chief Technology Officer
Dell, Canberra, Any
Defence & Intelligence CTOA senior advisor with blend of strong technical skills and commercial acumen to work with and advise our Defence, Aerospace, National Security and Intelligence customers. The Defence CTO is responsible for identifying trends, refining, and coordinating messaging, advising Regional Sales and Presales leadership, working with complementary organisations within Dell Technologies, and is responsible for building and architecting complex sales opportunities within key customer accounts to close.In conjunction with sales and presales senior leadership, develops technical and account that will maximise the adoption of Dell Technology solutions. Promote knowledge and skills that secure the largest and most profitable opportunities for Dell Technologies and elevate the account team and Dell brand as not just a trusted technical advisor but a business focused organisation.Build solution sets that can be adopted by Defence customers that provide value and support the Commonwealth in its Defence of Australia and its interests.Provides leadership and expertise in selected Industry verticals-based experience with a focus on non-IT capabilities that are enabled by technology. Works closely with the Regional Presales leaders to identify talent and to act as a mentor to Account Solutions Architects with the potential and aspiration to grow into the Field CTO role themselves. It's also important for this role to work with partner and alliances to support the uplift of partner community's capability set.Join us as a Defence Field CTO in our Presales Solutions Architecture team in Australia to do the best work of your career and make a profound social impact.We are seeking to add to our existing diversity and culture and are willing to train and support the successful candidate.What you'll achieveAs the Defence CTO, you will be the solution architect partnering with to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.You will:Build and lead collaborative relationships for key technology stakeholders and executive leaders in our customer accounts with a focus on business capabilities enabled by our technology stack.Be a Regional expert - whilst ensuring alignment with our global technology strategies - on the new ways organisations are using technology to create new revenue streams and differentiate themselves through digital business.Assist account team and customers, run workshops, build high level business cases, blueprints, and roadmaps to assist with building a case for change at a domain level or business level.Specialize in "getting outside of IT" and using the non-core elements of the Dell Technologies Portfolio and engineered solutions offerings to get deeper and wider or gain an initial footprint in underpenetrated accounts.Help develop new sales messaging and approaches for Dell Technologies products and services based on emerging industry trends. Be the Region's senior technical resource that models, educates, and mentors the Region on how to use these new strategiesAct as a liaison between sales/presales, Specialty, Dell Technologies Consulting, members of the Dell Technologies Family of Businesses, and new partners - both technology and industry vertical specialistsEngage with customers to provide thought leadership on the latest in technology/industry trends sharing best practices in the new digital worldTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements Passion for technology and customersEnjoys problem-solving complex IT challenges with innovative solutionsExcellent communication and relationship management skillsGood understanding of business and technology architecture frameworks and methodologies such as CoBIT, TOGAF, ITIL, ISO, NIST to name a few.Ability to present to both technologists and executives to articulate the value of Dell Technologies at technical and business level Ability to hold a national Defence clearance - preference for current or existing clearance. In-depth understanding of market, technologies, products and services Defence, National Security or Intelligence experience 10+ years of related experience in a customer-centric IT, service management or consulting role in either post or pre-sales capacityDesirable Requirements Advanced experience in a relationship selling roleThe commitment to expand your career into a technical customer role to deliver outcomes to government.Depth of Customer/Vendor/SI Experience considered.Certifications across Industry solutions. Understanding of how technology may align to Defence capabilities. Fundamental understanding of Defence and Intelligence programs. Understanding the National Defence Strategy Experience with Defence, National Security of IntelligenceVertical Application Knowledge in Defence and related industriesBachelor's degreeHere's our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here .Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here .Salary: . Date posted: 11/10/2021 05:22 PM
Product Technologist - Onsite Principle Engineer - Federal
Dell, Canberra, Any
Product Technologist, Onsite Principal Engineer - FederalOur Product Technologists play an essential role in creating technologies that drive human progress. Using our in-depth product knowledge, we provide pre-sales technical expertise for the development and implementation of complex products, applications, and solutions. We're relied upon to deliver sales presentations and product demonstrations to sales staff and customers and provide technical input into bid proposals. We also assess the potential of products to meet customer needs.Join us as a Product Technologist, Onsite Principal Engineer, in our Data Center Sales Team in Canberra, ACT to do the best work of your career and make a profound social impact.What you'll achieve As a Product Technologist Principal Engineer, you will provide pre-sales technical expertise for the development and implementation of complex products/applications/solutions. Use in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.You will develop and maintain close working relationships with customer technical staff and decision-makers. You will use your knowledge of complex customer environments, together with Dell and Industry best practices, to provide information that is relevant to advancing the technical recommendation and purchasing decision. You will:Assist customer with planning and design on Dell products and solutionsEducate customers on Dells Products, Services, and Solutions through presentations, workshops and deep dive technology demonstrationsAssist with customer evaluation setup and testing through proof-of-concept and other evaluation activitiesDeliver product roadmaps and emerging technology updatesShare Dell Technologies' system management best practices and advise customers on implementing these within their IT operating environmentTake the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements Proven ability to understand customers technical requirements and work closely with sales team members assisting sales campaigns as requiredHands on experience with data center products and solutions. Rack & Blade servers, networking devices, tiered storage environments and associated fabrics, systems management platforms and techniques.Proven experience managing large/complex IT environmentsExperience with configuring and managing clustered Microsoft/VMWare/Linux environmentsExperience with imaging deploying systems, tuning HW performance, deploying HW error monitoring and deployment tools.Experience with automation and orchestration techniques of IT HW environments20% travel requirements primarily within AustraliaDesirable Requirements NV-2 Security Clearance - Highly DesirableVMware, Microsoft and Linux Certifications - Highly Desirable at least oneKnowledge of Dell solutions and technical knowledge - DesirableHere's our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today. You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here .Application closing date: 23 Dec 2021Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here .Salary: . Date posted: 12/01/2021 02:59 AM
Customer Success Manager
Teradata, Canberra, n Capital Territory
Position Overview Customer Success Manager. Teradata is looking for an awesome new team member to join our Australia & New Zealand Customer Success organization working with our Government Customers in Canberra. If you have experience in Data & Analytics, either in a technical role as a user or have a strong Customer Success background working for a technology company, we would really like to talk with you. Teradata has changed our business model significantly over the past few years and our Customers mostly consume our solutions via a recurring subscription model. We have also made significant investment and progress in deploying Teradata in the Public Cloud. Our Customer Success Managers establish and enhance our customer relationships to promote adoption, consumption, retention and loyalty and are the link to Teradata experts who assist customers in getting maximum value out of their Teradata subscription. Customer Success Managers work with our most strategic customers, who rank among the best and largest in their industry, including supporting financial institutions, manufacturers, Telcos, retailers, airlines, major government entities. You will need to be a good communicator, with an ability to see both the widescreen and the close-up of how technology provides solutions and opportunities for your customers. And when we say communicate, we mean you'll be with people up and down our Customer's organization from the DBAs to senior executives. So, you will have a good deal of responsibility, but you will also have autonomy to make your own decisions, and what you will learn and gain in experience just isn't found anywhere else. As a Customer Success Manager, you will thrive from working as part of a team, working actively with our Account Executives, Business Consultants, delivery consultants, field engineers and the extended support organization. You will become a 'trusted advisor' to your clients; your technology leadership, experience, not forgetting your business skills, means you can seek out and develop opportunities for Teradata solutions that meet your customer's needs. So, if your passion for real, deliverable solutions to some of the world's biggest data challenges matches ours, and what we've said appeals to your sense of adventure, come and work for us. What you will be doing: You will have one or more target accounts, which in partnership with the Account Team, you develop a relevant, actionable customer success plan. Inspiring Customer's confidence in Teradata software and services through your professionalism and expertise to ensure they are successful in their utilization and adoption of Teradata technology. Drive utilization of Teradata software and services, through the success of the customer. Educate Customers on how to use Teradata solutions to solve their most demanding business issues. Serve as trusted technical advisor to clients and a facilitator of additional Teradata SMEs and functions. Increase use of Teradata software through positioning of new features, use cases and adding new applications. Demonstrating technical expertise and credibility with customers, from technical admin to the CDO/CIO. Partner with other account team members on overall account planning and strategy . Partner with the account team and renewal managers to ensure renewals are completed on time as well as looks for opportunities for upselling. What skills are needed for ideal candidates: 'Passionate' and enthusiastic about data, analytics and Teradata. Have at least 10+ years hands-on experience in architecting/designing/supporting/delivering analytics solutions for large enterprises in either a pre-sales, delivery or senior user role and/or have a strong background in Customer Success from working with a technology company. A clear, confident, trustworthy and persuasive communicator, who can make a clear and understandable logical argument and successfully defend their position. Demonstrate ability to understand the customers' needs and provide thought leadership to influence and build trust at different customer levels. Have a keen interest and understanding of developments in the data and analytic technology world. Have an excellent ability to multi-task and juggle priorities while ensuring you and the teams work life balance is kept in check. Possess strong analytical and problem-solving skills, and of course, be proficient in both written and spoken English. Demonstrate excellent organizational and people skills. Have a degree level qualification in Computer Science, Software Engineering, Mathematics, Management Information Systems or a related discipline. Teradata highly values diversity and equal opportunity in all aspects of our business. We are excited by the unique qualities, abilities and perspectives each person brings, and candidates are considered on all the attributes they may bring to the role and the team. Grade and salary are commensurate with the demands of the role and based on skills and experience. And you can work from a local Teradata facility or virtually, depending upon your preference. You will meet with customers and account teams in-person, and a small amount of local and international travel is needed from time to time for training purposes. The role allows for some flexibility of working hours in line with the immediate needs of your customers and the account team. Our Company. Teradata (NYSE: TDC) is the leading multi-cloud data platform company for enterprise analytics, transforming how businesses work and people live through the power of data. At Teradata, we are leading the data era. As enterprises address today's digital economy, they are faced with new competition and consumer expectations and are turning to data to power their future. Teradata has worked with the largest companies in the world for 40+ years, bringing our experience and expertise to support global enterprises with their most demanding, mission-critical, complex, and large-scale data needs. Teradata is recognized as a leader in the cloud, data, and analytics spaces by top analyst firms, Gartner and Forrester, and Fortune Magazine as well. Our connected multi-cloud data platform for enterprise analytics, Teradata Vantage, is an extremely scalable, secure, and resilient offering that simplifies ecosystems by connecting data and making it easier to uncover insights from across the organizationregardless of where that data resides. With Vantage, we enable companies to modernize their data management, from start to scale. Every day, millions of users benefit from our open data platform. Empowering customers and partners to develop and build how they like, we enable hundreds of business outcomes and solutions, including improving customer experience and profitability, driving operational efficiency, realizing financial transformation, or achieving operational efficiency. As the world of data grows, we are the leader in enabling the future of connected businesses, powered by data intelligence. We are committed to delivering on this vision by following sustainable business practices and with a strong focus on diversity, equity, and inclusion. We believe that only by embracing diversity of identity, thought, background, expression, and perspective can we solve today's challenges and reimagine tomorrow's world.