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Guest Services Officer
Hyatt Hotels and Resorts, Canberra, Connecticut
Hyatt Hotel Canberra is recruiting for a professional Guest Service Officer to join their Front Office team. Join us to redefine luxury. This is your chance to work with exclusive clientele at a luxurious heritage property like no other. As a valued member of the team you will enjoy: Complimentary employee meals Training and development opportunities Laundered uniforms Complimentary and discount accommodation at Hyatt properties worldwide About the Role In the role of Guest Service Officer you will be responsible for the guests arrival and departure experience. Reporting to the Front Office Manager, you will be enjoying an inclusive working environment within a dynamic team that extends beyond the realms of Front Office. This varied and dynamic role provides a chance to develop your professional hospitality career within an international company; either in Australia or overseas. Main Responsibilities Personally and frequently verifies that guests are receiving the best possible service during arrival and departure . To accept room reservations accurately and efficiently and enter the reservation into the computer system immediately. To be familiar with the handling of cashiering functions. Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. To have a sound knowledge of the local environment with regard to attractions, places of interest, restaurants, shopping areas etc. Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Good Computer Skills particularly in the use of MS Office. Ability to work under pressure Positive, can-do attitude Diploma/certificate in Hospitality or Tourism Management is desirable Knowledge of Opera/Fidelio is desirable Preferable prerequisite knowledge of the Travel/Hotel industry but not essential Salary: . Date posted: 11/11/2021 04:43 AM
Senior Public Relations Officer
ACT Government, n Capital Territory
Do you love the buzz of a festivals and events and want to join a dynamic team of marketing and communications specialists who are vital to the success of Canberra’s event scene? As the Senior Public Relations Officer at Events ACT, you will have opportunities to put your content creation, editorial and pitching skills to the test as you work alongside campaign managers to deliver successful major and community events in Canberra.You will have a passion for producing and pitching targeted and high-quality written content which improves the visibility of Canberra’s events in local and interstate markets and drives engagement and attendance. You will be adept at forming and maintaining positive working relationships with local and national media, and skilled in identifying opportunities for promotion of our events.Your ability to hit the ground running and effectively manage your time will be a key asset in this role as you work closely with media, partners, sponsors and internal stakeholders to support the delivery of multiple projects at a time.Events ACT recognises the fundamental role our people play in our success. While this is a fast-paced role you will be supported to thrive and grow your skills as a marketing professional. Our ideal candidate will be passionate about collaboration and feel strongly about building on the supportive high performing culture we have developed here.Chief Minister, Treasury and Economic Development Directorate (CMTEDD) supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply. Eligibility/Other RequirementsDesirable:A minimum of three years’ experience in Marketing and Advertising and/or related discipline.Tertiary qualifications in public relations, journalism, marketing communications or related disciplines.Australian Driver’s licence.Flexibility to work weekends and evenings on occasion and during key event periods.Notes: This is a permanent position available immediately. A merit pool may be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only. This position is in a workplace designed for activity-based working (ABW). Under ABW arrangements, officers do not have a designated workstation/desk. Our workforce is currently working remotely wherever possible. The successful candidate will be provided information on how to safely and effectively work remotely. A gradual return to the workplace is anticipated at a later date.
Social Media and Content Marketing Officer
ACT Government, n Capital Territory
Details:  As the Social Media and Content Officer at VisitCanberra, you will be producing, curating and sharing enticing content across our social and digital channels showcase everything on offer across Canberra and the region.You’ll know your way around social media channels, the tools for scheduling, measurement and reporting, and be able to use your creative copy-writing skills to ensure content not only builds our audience and manages our community but moves the destination forward. Our end goal is to convert people to visit Canberra or attend an event in the Canberra region.You will have the opportunity to attend networking functions and events, build and maintain relationships with industry and produce quality content.The successful candidate will be passionate about Canberra and its offering and demonstrate a strong ability to develop messaging and tactics which speak to our audiences and bring our marketing campaigns to life.Reporting using a variety of monitoring tools and platforms will be a must to assess what content is performing well and enabling the team to achieve our marketing objectives.Chief Minister, Treasury and Economic Development Directorate (CMTEDD) supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.Eligibility/Other Requirements: A qualification in marketing, communications or related discipline is highly desirableA minimum of 18 months experience in marketing and/or communications is strongly preferred.Flexibility to work occasional weekends, public holidays and evenings during key periods. Notes: This is a temporary position available immediately until 24 June 2022 with the possibility of extension up to 12 months and/or permanency. A merit pool may be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only. Please note, this position is in an activity-based working (ABW) environment. Under ABW arrangements, officers do not have a designated workstation/desk.Our workforce is currently working remotely wherever possible. The successful candidate will be provided information on how to safely and effectively work remotely. A gradual return to the workplace is anticipated at a later date.
Multiple Positions - Advancement
The Australian National University, Canberra, ACT
Classification: ANU Officer Grade 6/7 and 8 (Administration) Terms: Full time, Continuing (multiple positions available)Are you passionate about people and their stories?Are you a smart, strategic communicator and skilful at building valuable relationships?Are you highly organised, reliable, and thrive in a customer-focused environment?Do you want to work in a growth sector where your skills and experience will be in high demand?Do you want to help donors and the University to achieve their philanthropic ambitions?Team overviewAt ANU Advancement, our job is to build warm, productive relationships with donors, alumni and friends of ANU. Our Development team plays a pivotal role in driving and supporting a busy program of major giving and legacy giving within ANU colleges and across the University, securing transformative, large-scale gifts. We work with inspirational donors and their families to create philanthropic opportunities with positive social impact and deliver on our responsibilities with integrity and passion.We are recruiting two Development Managers with experience in fundraising and relationship management who will strategically cultivate and secure major gifts from donors in support of the College of Science and university-wide initiatives respectively.We are also seeking two Senior Development Officers. The SDO, CASS will support the busy and diverse fundraising activities of the College of Arts and Social Sciences. The SDO, Gift & Estate Planning, will support a busy legacy giving program, focusing on cultivating charitable bequests from donors who give through their wills and estates.We value inclusion, initiative, collaboration and a commitment to excellence, and we support continuous learning and professional development.Positions OverviewDevelopment Manager, College of ScienceClassification: ANU Officer Grade 8 (Administration)Salary package: $101,604-108,648 p.a. plus 17% superannuationTerms: Full time, continuing The College of Science Advancement team engages with alumni, donors and friends to build relationships and obtain support for the world-leading research and teaching delivered by the College and its academics.The Development Manager will have responsibility for development and implementation of integrated fundraising strategies for specific Research Schools within the College, while managing a full portfolio of individual and institutional prospective donors.You will have the opportunity to engage with outstanding academics and transformative research, while helping them to obtain crucial support to continue and enhance their endeavours.Working as part of a small, agile and innovative and friendly team, your efforts will create meaningful impact in the lives of staff, students and the broader community.For more information please contact Kellie Takenaka; E: kellie.takenaka@anu.edu.au T: 02 6125 9918 Development Manager, University-wide Classification: ANU Officer Grade 8 (Administration)Salary package: $101,604-108,648 p.a. plus 17% superannuationTerms: Full time, continuing An exciting and creative role based in a fun, supportive team, the Development Manager (University Wide) works with donors, potential donors and program partners to increase philanthropic support for ANU.You’ll be inviting people to experience and support a diverse range of interesting and important causes at ANU – from funding scholarships for First Nations students, to preserving our heritage-listed campus architecture and developing our world-class art collection, to working with leading experts on compelling new cross-disciplinary research initiatives that aim to create a more just and equal society.Fundraising experience would be great, but it’s not essential – if you are an outstanding communicator, highly organised, and a quick learner, with a background in journalism, sales, marketing, business development, arts management or the non-profit world, then you can succeed in this role!For more information please contact Gwen Horsfield; E: gwen.horsfield@anu.edu.au M: 0419 314 534 Senior Development Officer, College of Arts and Social SciencesClassification: ANU Officer Grade 6/7 (Administration) Salary package:$82,371 - $94,817 p.a. plus 17% superannuationTerms: Full time, continuing CASS is the largest and most diverse unit on the ANU campus with areas such as the Schools of Music, Art and Design, History, International Relations, Philosophy among many others.  Those with an interest in these subject areas will thoroughly enjoy our work with alumni, donors, potential donors and program partners to increase philanthropic support for these areas.The person in this role also works very closely with alumni relations, communications, scholarship and prizes, engagement and community events.Artists and musicians who have been working in the cultural non-profit sector are highly encouraged to apply.  Experience with fundraising, membership, ticket sales, etc. are a plus. For more information please contact Andrea Morris; E: andrea.morris@anu.edu.au T: 02 6125 7006 Senior Development Officer, Gift & Estate PlanningClassification: ANU Officer Grade 6/7 (Administration) Salary package: $82,371 - $94,817 p.a. plus 17% superannuationTerms: Full time, continuing The Gift & Estate Planning team helps people to shape their legacies, invest in future generations of students and researchers, and achieve meaningful, long-lasting philanthropic impact.The Senior Development Officer will support the team to secure charitable bequests and lifetime gifts in support of a wide-range of disciplines, programs and initiatives – and manage and implement these gifts in collaboration with stakeholders across the University. You will help us to ensure we fulfil our responsibilities to donors and their families.You will have the opportunity to collaborate with colleagues and academics, and pitch in and help with events, meetings, communications, written proposals, presentations, and data management.With passion, dedication, and care, you will work as part of a small, friendly, and supportive team to coordinate our fundraising activities. Fundraising experience is not essential. If you have excellent interpersonal and organisational skills, and you are empathetic and a good listener, this role is perfect for you!For more information please contact Sarah McCarthy; E: sarah.mccarthy@anu.edu.au T: 02 6125 2110Not sure you have the right skills for these roles? Contact us now to find out how your skills may be the perfect fit for ANU Advancement!ANU is a great place to work. Our benefits include:Professional, collaborative and supportive work environmentMentoring and ongoing career developmentExcellent remuneration and benefits packages including:                            Flexible working hours17% Superannuation ContributionsAnnual Leave LoadingANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusionApplication informationIn order to apply for this role please make sure that you upload the following documents:A statement addressing the selection criteria.A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.As part of their statement, candidates should indicate the role or roles they wish to be considered for.Applications which do not address the selection criteria will not be considered for the position.Please note: The successful candidate will be required to undergo a background check during the recruitment process.  An offer of employment is conditional on satisfactory results. 
Manager, Business Improvement
The Australian National University, Canberra, ACT
Classification: ANU Officer Grade 8 (Administration)Salary package: $101,604 - 108,648 per annum plus 17% superannuationTerms: Full time, ContinuingPosition overviewThis is an exciting opportunity to join a growing Advancement Services Team, and contribute to the University’s objectives of deepening relationships with alumni and securing long-term philanthropic income. Located within the Advancement Division, the Advancement Services Team provides comprehensive support to colleagues within the central Advancement Team and to Advancement colleagues across the Colleges.  ANU Advancement is in an exciting phase of its development, as we build the philanthropic foundations for ANU and work towards launching the University’s first comprehensive fundraising campaign. We are committed to meaningful engagement with our constituents – both locally and globally – and we work as a team to generate the philanthropic support required to maximise the impact of ANU’s unique national mandate for world-leading research, education and innovation. Our work connects us with alumni, donors, friends and members of the wider community who are excited by our vision, energy and commitment to improving society and addressing our world’s big challenges. Our goal is to foster a culture of philanthropy throughout the University community and beyond. The Manager, Business Improvement, is responsible for the provision of solutions for Advancement systems and business process improvements for Advancement. They also supervise the Senior User Experience Officer and working collaboratively across Advancement and with stakeholders, supporting the Head, Advancement Solutions in contributing to efficient and effective delivery of high quality work.  The Manager, Business Improvement, performs a critical role in working with key stakeholders to refine the strategic direction of activities relating to business processes and identifying impact to Advancement systems. They are responsible for establishing and maintaining effective customer-focused working relationships with business users and will work proactively to identify and understand requirements, develop optimised solutions and effectively communicate and present these solutions.The successful applicant will be a team player, with management experience, as well as in developing business cases, and driving and fostering a culture of continuous improvement and benefits management. Business Analyst experience will be highly regarded.Candidate enquiries: Laurelle Vingoe, Head, Advancement Solutions, E: laurelle.vingoe@anu.edu.au  T: (02) 6125 1854. ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion Application information In order to apply for this role please make sure that you upload the following documents: A statement addressing the selection criteria. A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form. Other documents, if required. Applications which do not address the selection criteria may not be considered for the position. Please note: The successful applicant must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results
Administrative Service Officer 4
ACT Government, n Capital Territory
Our Vision: creating exceptional health care togetherOur Role: to be a health service that is trusted by our communityOur Values: Reliable, Progressive, Respectful and KindUnder current Public Health Emergency Directions all Canberra Health Services staff are required to have received at least one COVID-19 vaccination by 29 October and be fully vaccinated by 1 December 2021.In order to be eligible for employment with Canberra Health Services you will be required to provide evidence of vaccination against COVID-19 by way of a Vaccination Certificate or provision of an authorised exemption, for consideration. Please ensure you include this information with your application documentation.POSITION OVERVIEWCanberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website: https://www.health.act.gov.au/The Canberra Hospital and Health Services (CHHS) Pharmacy Department have a dynamic, talented team of over 100 staff (pharmacists, technicians and administration staff).The department provides a range of clinical services to inpatients and outpatients including a number of specialised services. This is an exciting opportunity to join the team as Permanent Part time job share (week on week off), pharmacy administrative service officer (ASO). Under the direction of Pharmacy Director, an ASO will work closely with a team of dedicated and skilled technicians and pharmacists to deliver a safe, efficacious and patient centred service.The pharmacy mission statement is “Our competent and professional team will provide a contemporary and forward thinking pharmacy service that gives the best patient focused care possible and is valued by the ACT health community”.ABOUT YOUCHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.Behavioural CapabilitiesTo be successful in this position, it is expected that the successful candidate will have the following attributes:Strong organisational skills with a high degree of personal drive and integrityWell-developed leadership skills and motivation with the ability to participate in the department’s quality improvement projects, educational programs and research activitiesSupport the shared purpose, mission statement and strategic directions of the departmentFollow all reasonable directions from your supervisors and managers and participate in ongoing professional development and performance review. Position Requirements/Qualifications:Highly Desirable:Diploma in administration, management, human resources and/or another relevant fieldPlease note that this position may require:Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.Please note prior to commencement successful candidates will be required to: Registration under the Working with Vulnerable People ActUndergo a pre-employment national police check Notes: This is a permanent part-time job share (week on week off) position. The above full-time salary will be pro-rata.For more information on this position and how to apply “click here” Note This is a permanent part-time job share (week on week off) position. The above full-time salary will be pro-rata. Career interest categories: Healthcare, Medical and Allied Services