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Internal Communications Manager
Michael Page, Melbourne
Global Internal Communication Strategy: Assist in the execution of a cohesive internal communication strategy to effectively reach and engage employees worldwide.Internal Social Media campaigns: implement internal social media campaigns including Life at IFM using Viva Engage platform to enhance employee engagement, foster collaboration, and serve as a trusted source of information within the organisation.Internal Content Development: Create and manage an internal content plans, ensuring timely delivery of relevant and compelling content across various channels, including videoMessage Development: Craft clear, concise, and impactful messages for employees across all touchpoints to enhance engagement, reinforce company culture, and strengthen the brand's reputation.Content and channel management: Support in the publishing of intranet content and management of employee communications platform (Staffbase).Internal events: Assist in the execution of internal hybrid events including content creation and presentation, and coordination of supporting technology to support the strategic company-wide objectives. These might include townhall events and other events using SMEs around the business on key topics.Cross-Functional Collaboration: Partner with Marketing, Brand & Communications, People & Culture, Technology, Risk and Compliance teams and local Head of Offices to implement internal communication programs and enhance the employee value proposition.Channel Management: Review, measure and monitor internal communication channels to ensure effectiveness and relevance leveraging technology and best practices to optimise communication processes.Bachelor's degree in communications, Marketing, or related field; advanced degree preferred.7 years+ proven experience in internal communications roles, preferably within the financial services or investment management industry.Strong strategic planning and project management skills, with the ability to execute initiatives effectively and efficiently.Excellent written and verbal communication skills, with a keen eye for detail and a knack for storytelling.Demonstrated proficiency in utilising social media platforms (Viva Engage) and Sharepoint Content Management System and communication tools.Demonstrated proficiency in the development and production of compelling video content to support business storytelling aspirations.Ability to collaborate cross-functionally and build relationships at all levels of the organization.Familiarity with employee engagement strategies and best practices in internal communications.Creative thinking and problem-solving abilities, with a proactive approach to driving innovation and continuous improvement.
Finance Business Partner - 3 month (extendable) contract
Michael Page, Melbourne
Reinforce the growth of designated teams into proficient departments, prioritising Business Partnering and Financial Analysis.Offer comprehensive Finance training to stakeholders throughout the organisation, enhancing the managerial business expertise of department heads.Foster connections with all departments across directorates to facilitate accurate guidance and support. Serve as a liaison between Finance and other departments.Provide elevated support to Senior Stakeholders and other key players in identifying and propelling business process enhancements through financial analysis.Coordinate the development of monthly business financial performance reports, quarterly forecasts, and long-term financial plans for business units.Conduct thorough financial analysis of all organisational outputs and special projects to ensure optimal public benefit.Align financial reporting with company sustainability objectives and maintain adherence.Cultivate robust relationships with colleagues and offer training as needed.Relevant finance degree CA/CPA qualified (preferred)3-5 years Finance Business Partnering experienceStrong understanding of financial practices and accounting systems
Head of Service
Michael Page, Melbourne
Key ResponsibilitiesProvide strategic leadership and guidance to the Service Team to ensure their ongoing performance meets the objectives of the organization.Process an ability to lead nurture and develop a team of true professionals, while also maintaining an existing client base.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Building an outstanding work ethic with your team of technicians and back-office personnel showing your commitment that you are working as hard or harder than they are expected to work, garnering respect.Develop a team of professionals in the Australian and New Zealand Service business.Determining, implementing, and monitoring strategies, policies, and plans.Interpreting plans, drawings, and specifications, and providing advice on service methods and procedures to achieve customer satisfaction.Establishing service schedules and budgets.Ensuring conformity with specifications and plans, and with laws, regulations, and safety standards.Ensuring service standards of quality, cost, safety, timeliness, and performance are observed.Overseeing maintenance requirements to optimise efficiency.Liaising with marketing department and other managers regarding service growth plans to ensure plans are in-line with the overall strategy of the company.Maintaining the standards of service of highly technical products.Attend and participate in management meetings.Key Performance Indicators (KPI) Achieving service sales targets monthly, ensuring the department is always profitable.Managing key customer relationships while maintaining and fostering growth.Prepare accurate estimate worksheets, presentations, quotations and contracts for customers.Exceptional at planning and organising a diverse group of people in a head office environment along with remote working people across Australia and New Zealand.Adapt to market changes quickly while keeping an open mind to learning innovative ideas to help you and your team grown and be more efficient and successful.Be able to lead and develop a team of true professionals.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Possess good selling and management skills to project the benefits of the brand.Critically important to be able to communicate with all customers.Be able to adapt to new ideas quickly, have an open mind and adapt/change with the times. You will want to learn and understand and see how new ideas and processes can help you and your team be more efficient.You will need to ensure that you quickly gain the respect of your employees, while setting high expectations for yourself and those around you and not allow for mediocrity within your team, ensuring they all follow the basic rules.Ensure that you have a well-managed service team that is well-organized, efficient and have employees that are confident and welcoming to internal and external customers.Performance Measures Achieve and exceed sales, unit, and gross profit targets.Conversion rate of prospect to customer and quotation to sale.Competitor awareness.Accuracy & timing of quotations.Major account maintenance.Database upkeep.Product Management; support to service.Exceed service sales targets.Maintaining a solid network of technical and sales support via the training programs.Direct Reports(roughly) 20 direct reports:Regional Service Managers, Service Technicians, Service Engineers, Service Business Developers, upper tier managers, administrator supportQualifications and ExperienceTertiary qualifications in service management, engineering or equivalent.Minimum of 5 -7 years' experience in appropriate environment.Knowledge of current market trends and best practices.Experience with SAP CRM or other database CRM systems.Computer literate in Microsoft Office products; Word, PowerPoint and Excel.Leading and CoachingEnsure the technical team process the required skills when the company launch new products in conjunction with overseas and local colleagues.Ensure technical training of service personnel are up-to-date to enable them to promote and service all products.Have outstanding work ethic and commitment to the position - your team will need to feel that you are working as hard or harder than they are expected to work, garnering respect.Foster a well-managed service team that is well-organized, efficient and have employees that are confident and welcoming to internal and external customers.Recognizing staff strengths and areas for improvement.Communicating high expectations to the team.Motivating and empowering staff through coaching and mentoring.Promoting achievements and providing honest feedback and guidance.Providing clear directions.Provide strategic leadership and guidance to the Service Team to ensure their ongoing performance meets the objectives of the organization.Process an ability to lead nurture and develop a team of true professionals, while also maintaining an existing client base.Offer exceptional interpersonal, management and relationship building skills, underpinned by keen business sense and commercial acumen.Attributes Well organizedPositiveCommon senseSelf-motivatedAble to take initiativeBehavioral SkillsAbility to manage people of diverse cultures, align and coordinate business processes and implement reporting systems that ultimately drive turnover to full potential.Establish a solid network of technical and sales support including training programs.Advise and liase with all stakeholders on the successful implementation of SAP processes and procedures.Support and promote brand image and increase market share to continuously improve productivityMust have confidence and show humility.Possess resilience, positive mental attitude to work and life, proactive at all times, sound problem solving ability (attention to detail, analytical and process driven), unquestionable emotional control (maturity).Demonstrate the necessary knowledge, skills and leadership qualities.Relationship buildingDirectly accountable to the Region Head APAC (report activities, accomplishments, issues)Co-ordinate plans and activities with the Region Head APACDotted line to the Global Service TeamHave the respect of your employees, while setting high expectations for yourself and those around you, not allowing for mediocrity within your team, ensuring they all follow the basic rules.Work closely with the Business Unit Managers, Product Managers, and others where applicable to meet the objectives set for the organization.Leadership Team.Team player.