Location: Melbourne | CBD Job type: Full time / 30/06/2027 Organisation: Department of Education Salary: $109,730 - $132,764 Occupation: IT and Telecommunications Reference: VG/FPIS/20011482B Job posted: 17/09/2024 Closes: 01/10/2024 Occupation: IT and Telecommunications Classification: VPSG5 Job duration: 30/06/2027 Contact: Shyam Prasad | [email protected] Reference: VG/FPIS/20011482B Occupation: IT and Telecommunications Salary Range: $109,730 - $132,764 Work location: Melbourne | CBD Develop and customise Salesforce solutions using various technologies such as Apex, Visualforce, Lightning Components, and Lightning Web ComponentsAbout the DepartmentThe role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.About the DivisionThe Information Management and Technology Division guides the Departments' digital capability and is leading digital transformation for the Department including Victorian government schools. The Division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students.IMTD provides innovation and leadership in the transformation and management of the Department's digital capability through the implementation of solutions on the department's cloud environment (IaaS), enterprise cloud platforms (PaaS) and software (SaaS), using agile practices with a focus on user experience, security, and integration.As a valued member of the diverse IMTD team, you will have the opportunity to be part of influencing the new way of working for the department through your strong technical skills and customer centric approach.This role is in the Digital Design and Innovation Branch.About the RoleThis role is to develop and customise Salesforce solutions using various technologies such as Apex, Visualforce, Lightning Components, and Lightning Web Components.The role will also take part in requirements gathering workshops, estimation, addressing the agile product backlog through development sprints and delivery and maintenance of technical documentation.In this role, you will also contribute to support applications built on the Salesforce platform. Key Responsibilities include: • Designing and developing Salesforce solutions from inception to ready for business use in production. • Uholding architecture, design and implementation principles including configuration management and coding practices. • Collaborating with business stakeholders, architects, developers and functional analysts on functional and technical requirements. • Providing estimates for the scope of work, discussing options and recommending solutions. • Reviewing code and run initiatives to improve the overall health of the platform. • Reviewing Salesforce seasonal releases and identify new features that can be enabled for the business. AttributesTo be successful in this Senior Software Developer role you will be able to demonstrate your skills and experience across the following capabilities.Personal Attributes - flexibility and adaptability with systems and processes. Ability to work collaboratively with others and identifies ways to overcome barriers.Meaningful Outcomes - system thinker who diagnoses trend and coaches' others to solve problems and create solutions. Demonstrated ability to drive innovation and continuous improvement.Enabling Delivery - considers how to derive value from collection of data to enable immediate and future decision making. Obtains a balance between technology and strategy in the delivery lifecycle.Authentic Relationships - can influence and persuade in getting agreement to proposals and ideas to achieve an outcome. Builds strong relationships with stakeholders to have a mutually beneficial partnership.People Leadership - Seen a leader who lives the VPS values and performance standards. Helps others improve skills through providing constructive feedback and coaching, always willing help others and learn.Desirable Qualifications and ExperienceWe are looking for someone who looking for that next step in their career as a Salesforce developer, looking to work in a team that will provide opportunities to learn and grow.Essential : Bachelor's degree in Information TechnologyDesirable: 3+ years' experience as a Salesforce developerEssential : Salesforce Platform Developer CertificationDesirable: Salesforce Marketing Cloud and Omnistudio experienceFurther InformationFor more details regarding this position please see attached position description for the capabilities to address in application.The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion pageApplicants requiring adjustments can contact the nominated contact person.Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.For further information pertaining to the role, please contact Shyam Prasad - Senior Squad Lead Salesforce via (03) 7022 0338 or [email protected] applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.Applications close 11:59pm on Tuesday 1 October 2024.

Salesforce CRM Administrator

Department of Justice and Community Safety, Melbourne, CBD

Location: Melbourne | CBD Job type: Full time / 30/06/2025 Organisation: Department of Justice and Community Safety Salary: $134,593 - $180,115 Occupation: IT and Telecommunications Reference: VG/D02351-SEP Job posted: 10/09/2024 Closes: 24/09/2024 Occupation: IT and Telecommunications Classification: VPSG6 Job duration: 30/06/2025 Contact: Karen Cook | 0400 691 352 Reference: VG/D02351-SEP Occupation: IT and Telecommunications Salary Range: $134,593 - $180,115 Work location: Melbourne | CBD At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careersWe’re proud of the important work we do across Victoria. Want to be part of it?VPS6 Salesforce CRM Administrator role availableFixed term until 30 June 2025 – Full time opportunity VPS Grade 6: $134,593 - $180,115 plus superannuationThe Department of Justice and Community Safety (the department) is seeking a Salesforce CRM Administrator to provide a critical role within Corporate Services and Infrastructure.About the Business UnitTechnology Services and Data Security (TSDS) explores and employs technology to enable the department's business to function via the use of modern, appropriate platforms, products and services. It supports enterprise-wide platforms and services including critical applications, networks, telecommunication, call centres, hosting, intranet/internet sites; delivers business and corporate funded project; and oversees the delivering of services provided by technology service providers such as Cenitex.About the RoleThe Salesforce CRM Administrator provides technical, consulting and development support of a new Salesforce case management system. The role also manages and optimises the application by configuring and customising the platform as well providing support, knowledge sharing and user training.Some of your duties will include:Maintaining Salesforce applications by provisioning user access, business as usual bug fixes and minor enhancements.Writing technical documentation, administer Salesforce components, maintain code and configure objects to be used in Salesforce solution using best practice techniques.Providing expert support to users of the systems and to service delivery functions, gather business operations requirements and deliver effective solutions.About You To be successful in this role, you will have:4+ years of relevant Salesforce Administrator experience.Experience in flows, basic Apex, validation rules, system automation, sharing & security settings, permissions management, formula fields etc.Strong stakeholder management skills to build and maintain effective relationships.To learn more about this role before applying, please read the attached position description.Qualifications Salesforce Administrator Certification is essential.Salesforce Certified Platform App Builder, Salesforce OmniStudio Consultant or OmniStudio Developer Certifications are highly desirable.Relevant tertiary or post graduate qualifications in Software Engineering, Computer Science or Information Technology would be highly regarded.Appropriate vocation qualifications and certifications e.g., Agile, Software Platforms, Cloud, Service Management or Change Management are highly desirable.How to ApplyPlease click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.FOR INTERNAL VPS EMPLOYEES:For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.IMPORTANT INFORMATION:CHILD SAFE STATEMENT OF COMMITMENT:The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.