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Information Technology Problem Management Coordinator
Rio Tinto, Perth, Any
Information Technology Problem Management Coordinator Great opportunity to grow your career in Problem Management Join a dynamic growing team and be part of implementing Rio Tinto's digital strategy Excellent work environment where people are valued and respected Permanent role based in Perth About the roleAll progress begins with pioneers. At Rio Tinto, it begins with you.We are looking for an Information Technology Problem Management Coordinator to coordinate problems owned by our Information Systems & Technology (IS&T) Infrastructure Engineering team. Working with the relevant technical experts from creation to closure of a problem, the role will ensure information is flowing to the Problem Advisory Board in relation to new investigations, their root cause and resolution outcomes.This role is a great opportunity to grow your career in Problem Management and understanding of ITIL practices, as well as influence the strategy of IS&T at Rio Tinto.Reporting to the Problem Management and Unified Communications Engineer and working in an exciting and collaborative environment within the Global IS&T Operations team.What you'll bring A commitment to the safety of yourself and your team Experience in Problem Management practices and methodologies Knowledge of ITIL practices including: Knowledge Management Change and Release practices Continuous Improvement Incident Management What we offerBe recognised for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress. A work environment where safety is always the number one priority A permanent position working directly for Rio Tinto A competitive base salary reflective of your skills and experience with annual incentive program Comprehensive medical benefits including subsidised private health insurance for employees and immediate family Attractive share ownership plan Company provided insurance cover Extensive salary sacrifice & salary packaging options Career development & education assistance to further your technical or leadership ambitions Ongoing access to family-friendly health and medical wellbeing support Leave for all of life's reasons (vacation/annual, paid parental, sick leave) Exclusive employee discounts (banking, accommodation, cars, retail and more) About Rio TintoEvery idea, every innovation, every little thing the world calls 'progress' begins with a first step, and someone willing to take it: explorers, inventors, entrepreneurs. Pioneers.For nearly 150 years, Rio Tinto has been a company of pioneers - generations of people spanning the globe, all with the grit and vision to produce materials essential to human progress.Our iron ore has shaped skylines from Shanghai to Sydney. Our aluminium - the world's first to be certified "responsible" - helps planes fly and makes cars lighter. Our copper helps wind turbines power cities and our boron helps feed the world, and explore the universe.Our diamonds help us celebrate the best parts of life.Where you will be workingRio Tinto IS&T operates to enable better alignment with customer priorities, end-to-end accountability and flexibility to prioritise critical work. The function provides solutions that are aligned with current and future business requirements through the development and ongoing delivery of IT strategy and solution roadmaps. Through appropriate governance, consultative processes, and the use of industry best practices, IS&T also ensures that emerging technologies and innovative ideas are constantly evaluated, considered, and adopted, to provide easy-to-use, best-in-class solutions and services.Every Voice MattersAt Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.Salary: . Date posted: 10/09/2021 07:02 AM
Injury Management Coordinator
Michael Page, Perth
Reporting into the Health, Safety and Wellbeing Lead, duties will include but are not limited too: Travelling to work sites to assist injured staff or employees to navigate the workers compensation claim process if work relatedLiaising with all stakeholders including treating practitioners, external rehabilitation providers and our insurer on a regular basisConducting work site assessments and meetingsDeveloping, distributing and monitoring Return to Work PlansImplementing pro-active intervention strategies to set and achieve individual rehabilitation goals.Provide advice and support to Managers and Supervisors on appropriate injury management processes for work related and non-work related injuries. The successful candidate must meet the following criteria: Working knowledge of the Workers Compensation and Injury Management Act In depth working knowledge of the harmonised Work health and Safety (WHS) Act Strong working knowledge of the current Occupational Safety and Health (OSH) Act Ability to provide a high level of customer serviceAbility to gain cooperation between various stakeholders through negotiation, persuasion and influencingDemonstrated experience in managing complex workers compensation claims