Overview of salaries statistics of the profession "Support Engineer in "

BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Identity and Access Management concepts and technologies to secure production and corporate access, such as: AAA frameworks, SSO, and security best practices related to identity.- Experience configuring and troubleshooting federated identity solutions, including knowledge of concepts such as SAML, OIDC, RBAC, ABAC.- Familiarity with security monitoring and reporting technologies, including secure-cloud configuration tools (i.e. CloudTrail, AWS Config, etc.) and monitoring/reporting tools (GuardDuty, Security Hub, etc.).- Understanding of cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure).DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals as well as being the local expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.- You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. - You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.- You will act as interviewer in hiring processes, and coach/mentor new team members.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call outside the shift hours)About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting- One or more cloud architecture-related certifications, such as AWS Certified Solutions Architect (Associate or Professional)- Knowledge of security and compliance standards (such as Common Vulnerabilities and Exposures (CVE) or Center for Internet Security (CIS) Benchmarks), Hardware Security Modules (HSM), safeguarding sensitive data and implementing security best practices.- Understanding and/or experience with cloud computing and cloud security concepts- One or more security-related certifications, such as AWS Certified Security - Specialty, CISSP, CEH, CISA, CISM, Security+, OSCP, etc.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:12 PM

BASIC QUALIFICATIONS• BA/BS degree in Architectural, Electrical Engineering, or Physical Security or equivalent experience• 10+ years' experience in physical security system design and engineering, 5+ years' experience with one or more drafting technologies such as, Revit, AutoCad, BlueBeam and others.DESCRIPTIONAWS Data Center Engineering team is looking for a highly talented and motivated Physical Security Architect /Engineer to work with on our data center design team, designing the data centers of tomorrow to maximize the effectiveness of the physical security program. The duties include extra-low voltage system design and engineering, working with the data center architectural and engineering teams to assure security best practices are observed, drafting new systems into the design teams build plans, and coordinating with regional and local physical security leaders to understand the new building and security system designs, adhering to the products on the AWS approved parts list. A successful candidate will be responsible for interpretation of Risk Assessments and Threat Analysis and AWS Physical Security Standards to assure the proper security technologies are selected to meet the unique challenges to be found in a global security program. After a new technology is introduced into the data center physical security standard, this position will be responsible for assuring the new system is incorporated into the larger data center basis of design. This role will also drive global standardization and will work with partner teams to innovate new data center security designs.Key job responsibilities• Design and engineer low voltage systems.• Using Blue Beam, Revit, BIM 360 and other drafting technologies to produce designs in Revit/CAD. This will also include working in collaboration with the relevant design teams.• Creation of specifications, template drawings and owners requirements documentation to use for vendor bids.• Provide technical and design support for physical security teams.• Coordinating with all the other disciplines in the design process of a new building (architectural, mechanical, electrical, civil, IT...).• Supervise and approve all designs deliverables developed by the physical security teams for projects at each milestones of a project. Analyze, accept or reject alternate designs and mitigation measure develop by the local physical security teams when the standard design can't be applied.• Act as a subject matter expert to support implementation of new technologies.• Work globally to support the physical security teams and stakeholders to ensure alignment on decisions and standards• Domestic and international travel for up to 30%.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS• Master's degree or higher in related field• Physical Security Design experience in corrections, military, government, or museum environments.• Experience living abroad, extensive travel, or demonstrated ability to work in a culturally diverse environment• Personal network of international security technology professionals• PSP, CPP, PMP Certification• CPTED CertificationAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 09:32 AM

Are you an experienced OCS Installation Manager and want to be a part of Siemens Mobility's growing team? At Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions. As a leading technology company, we combine the real and digital worlds like no other in rail. In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective rail traffic today. If you are interested to work as a Overhead Catenary System Installation Manager for our Sydney office, we will offer you the support to make it happen! Revolutionise rail travel with Siemens Mobility. This position would be a great career opportunity for power supply professionals looking to join an international team. In this position, the OCS Installation Manager will coordinate internally to verify and ensure readiness of site for installation through site surveys, as well as supervising the installation at site during the process of such poles, accessories and wires for OCS in accordance with our contract and design documents. You will: Manage your team at site, as well as monitoring the progress of all installation activities Prepare, follow up and submit on Progress reports and Field instructions Report any material damages as well as inspect and analyse damages, including documentation of site and section status review installation red mark drawings and as built drawings Prepare and update the Time Schedule according to the project's requirement Make sure all used material for quantity verification and conduct quality checks on incoming and outgoing materials Ability to familiarise self on project technical specifications and ensure requirements are adhered to, including liasing with the owners and internal inspectors and their representative Help ensure that both internal and external EHS policies are complied with during execution What you need to make real what matters. Previous extensive experience on site in a similar function, including hands on experience in installation, testing and commissioning engineer of similar railways Bachelors degree in Mechanical Engineering, related disciplines or equivalent Prior experience in installation of flexible OCS, rigid overhead catenary system and retractable OCS Knowledge and experience in governmental public sector organisations You are familiar with international electrical codes and standards for installation Previous capability in preparing installations method statements, reading and applying the design, shop and construction drawings Familiar with Microsoft Project, Primavera and Sicat Candrop Pro Willing to work in multiple locations, such as different site locations, offices, and also different environments (indoor, outdoor, tunnels, etc) What We Offer Flexible working arrangements Career, professional & personal development National & International opportunities Positive, inclusive and relaxed working environment Industry leading parental leave package Novated Leasing available Discounts on Goods & Services Siemens Share Options We've got quite a lot to offer. How about you? We support a diverse workforce. Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work, and we actively promote this through the recruitment of those who identify as Indigenous or Aboriginal/Torres Strait Islander. We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments. #LI-SISalary: . Date posted: 04/04/2024 02:11 PM

BASIC QUALIFICATIONS- BS degree in Computer Science, Computer Engineering, Software Engineering, Cybersecurity or related technical degree; or 4+ years equivalent technology experience- 3 years experience improving accuracy of vulnerability detection mechanisms across a diverse technical ecosystem- 3 years experience developing vulnerability assessment tests and toolsets in Python, Java, etcDESCRIPTIONAmazon Security is seeking an innovative Security Engineer to join the Vulnerability Management and Remediation (VMR) team as a Vulnerability Detection Engineer. The VMR team is responsible for the discovery, assessment, triage, and remediation of vulnerabilities across Amazon. We are data-driven, set big goals, and are always challenging ourselves and each other to identify better solutions and take on new challenges. Our team offers the unique opportunity to work with leading industry security experts and engage across Amazon teams and leadership.As a Security Engineer on VMR Discovery team, you will be responsible for the timely and accurate detection of vulnerabilities across the complexity and scale of the Amazon ecosystem. Your teammates are a global team of security engineers, software developers, and technical program managers dedicated to continuously raising the security bar. Key job responsibilities- Analyse public and private vulnerability disclosures and exploit code - Assess and prioritise the development of new detections- Author and validate safe, scaleable, and accurate vulnerability detection mechanisms- Design software and mechanisms that continuously raise the safety and confidence bar for the vulnerability detection ecosystem- Demonstrate engineering, design, and security technical leadership, mentoring peer and partner engineers- Collaborate with partners across Amazon to develop scalable solutions to security problems- Periodic follow-the-sun on-call responsibilitiesAbout the teamWhy Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.Inclusive Team CultureIn Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- Experience with AWS products and services- Experience with programming languages such as Python, Java, C++Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/06/2024 09:27 AM

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Empower Billions! Microsoft Cloud Infrastructure and Operations (CO+I) is the engine that powers Microsoft's cloud services. The group is responsible for designing, building, and operating Microsoft's global datacenters; managing the programmatic delivery of our critical infrastructure design, equipment procurement, construction delivery, infrastructure innovation, demand planning and capacity utilization of our unified infrastructure; and responsible for all operations needed to run the physical infrastructure. We focus on smart growth with an emphasis on automation, data-driven engineering, cost-effectiveness, and environmental sustainability. We deliver the core infrastructure and foundational technologies for Microsoft's 200+ online businesses including Azure, Office 365, Bing, Xbox Live, Skype, and OneDrive. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.ResponsibilitiesResponsibilities: Holds teams accountable for managing crisis situations, including leveraging advanced technical expertise, judgment, and decision making to coordinate multiple work streams and resources in crisis situations to drive mitigation plan and resolve crisis by engaging necessary teams and escalating to appropriate stakeholders. Applies diagnostic expertise. Provides guidance to other engineers working to mitigate and resolve issues. Communicates customer impact and other relevant information with key stakeholders, leadership, and customers. Manages teams of engineers to implement reliable, scalable, and high-performance solutions across teams. Guides teams to stay current in knowledge and expertise as the technology landscape evolves, maintaining awareness of industry norms. Develops team's end-to-end technical expertise, regularly identifying skill gaps and raising the collective bar on the team's skill set in alignment with industry standards. Proficient knowledge of Critical Infrastructure within Global Data Centers Holds the team accountable for creating, monitoring, and taking action on telemetry data and provides guidance on telemetry analytics to better identify patterns that reveal errors and unexpected problems that are affecting the system availability, reliability, performance, and/or efficiency. Contributes to developing processes and standards to address complex issues and provides guidance to others as needed. Salary: . Date posted: 04/12/2024 03:16 AM

BASIC QUALIFICATIONS- 4+ years of major internet routing protocols experience- 4+ years of working in a Linux/Unix environment experienceDESCRIPTIONAWS Global Connectivity and Network Availability (GCNA) Organization is looking for a Network Development Engineer to join our Backbone and Border Deployment New Regions Team. Network Development Engineers partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools.AWS GCNA is the backbone that connects the global AWS network and focuses on controlling the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between data centers and customers.If you like to work with new technologies, optimizing existing technology, and have experience participating in network/systems support for a large-scale enterprise or service provider environment, we would like to meet you. Your work will play a key role in driving the stability and sustainability of next-generation IP networks.Key job responsibilitiesNetwork Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Create and implement changes on the network.• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.• Lead network projects in the areas of network engineering, network deployment/implementation, network scaling, technology refresh and/or network optimization.• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interactions, Unix systems, and new age networking software tools.• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configuration standards, and tools.• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.• Deliver simple, sustainable and repeatable solutions and processes.• Create and review documentation and process regarding network. implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.A day in the lifeEngineers in the GCNA organization have a wide range of responsibilities. They work with internal partners to develop and implement the next gen platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. Because network is one of the largest in the world, there is no blue print at our scale allowing our engineers to develop solutions to the complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events.- Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.- Manage customers during problem resolution and operating efficiently under pressure.- Travel to data center/network sites and Amazon/customer offices as needed.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 09:50 PM

Job Number 24061458Job Category Engineering & FacilitiesLocation Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWhat we ask of you: A genuinely warm & welcoming demeanour. Personable communication skills. Energising motivation - its infectious - no job is too big or too small. A passion for the industry, a want to be the best in service. High school diploma or G.E.D equivalent Australian recognised trade qualification or equivalent Experience in hotel engineering or maintenance preferred Some experience in general maintenance, exterior and interior surface preparation and painting. POSITION SUMMARY Maintain maintenance inventory and requisition parts and supplies as needed. Communicate daily activities and problems that occur to the team using approved communication programs and standards. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement Complete a thorough cleanup of the painting or repair area. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Provide daily repairs and preventive maintenance. Attend to internal and external customer needs in relations to maintenance services. Provide safety check to all tools and equipment's. Repair furniture and fittings. Perform minor plumbing repair. Perform carpentry and painting tasks. Complete ad-hoc projects assigned by your Manager. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. Perks, Rewards, Motivations Team-spirited co-workers Encouraging leadership Discounted room rates on hotels worldwide Discount on food and beverage at participating Marriott International hotels worldwide Recognition programs to keep you motivated Wellbeing & mindfulness programs to ensure you stay healthy Paid birthday leave Training and development Please note, full Australian working rights are required for this position.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 07:25 PM

BASIC QUALIFICATIONS- Bachelor's degree or relevant work experience in Construction Management, Architecture, Structural, Civil, Mechanical or Electrical Engineering - 7-10 years of work experience in design, construction or program management in mission critical facilities. - Be able to read and interpret construction related drawings for all disciplines. - Possess demonstrable leadership and problem solving skills. - Be a motivated, highly dependable individual with limited oversight. - Ability to evaluate the constructability of new technologies, and determine construction methods of data center equipment and facilities. - Ability to carry new design concepts through exploration, development, and into deployment/mass production. - Ability to define data center system-level architecture, specify/document performance and equipment requirements to vendors and contractors, communicate conceptual designs, and create/maintain project documentation before, during and after construction - Ability and willingness to think outside of the box to find creative and innovative solutions prior to and during the construction process to reduce costs and schedules with no impact on quality and reliability. - Possess excellent communication skills and have an attention to detail, and be able to maintain high quality standardsDESCRIPTIONThis position will be based in Sydney. The Data Center Construction Manager (CM) is responsible for managing some of the most technical, cost efficient, and fast paced construction project schedules achievable. Amazon Construction Managers are constantly challenged to drive continuous improvement and deliver the highest quality, most technically efficient data centers in the world.As a Data Center CM you will be a part of highly creative, efficient team tasked with tackling the most fascinating and challenging problems in building Amazon data facilities. Amazon CM's are always at the forefront of the construction industry in terms of innovation, and maintain a focus to deliver the most innovative products to our customers.Our data centers are industry leading facilities in terms of energy efficiency and cost effectiveness. The Data Center CM is ultimately responsible for the day to day construction oversight and management of the contractors. The CM will also be utilized as a leader in their specific discipline (construction management, building services, architectural, electrical or mechanical engineering) and be responsible as a team member for delivering construction of some of the most sophisticated electrical and mechanical systems in the world.At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling towers. We are diverse, upbeat, creative, team-oriented construction professionals working on a daily basis to develop data centers that are changing the face of data facilities.Responsibilities of the Data Center Construction ManagerAt Amazon we are a global team responsible for the design and operation of industry leading, geographically diverse, large scale critical facilities. Each team member is a highly motivated individual with demonstrated construction management and analytical expertise in the areas of complex, mission critical facilities. Daily responsibilities will include all aspects of the entire data center lifecycle construction starting with the site feasibility, through the procurement of the design teams and design review, daily construction oversight, and commissioning of completed facilities.The Data Center CM will be responsible for:- Project management and oversight of construction related activities for new builds or general capital projects in Melbourne. This will include the ownership of the project scope, timeline, and budget.- Driving costs down and schedules shorter while maintaining quality.- Provide Construction Management for specific initiatives aimed at increasing the resiliency of our data centers.- Review of constructability of electrical and mechanical system and buiding designs associated with the construction of new data centers or the optimization of existing data centers.- Creation of project scope and equipment requirements, assist with request for proposals, and capital requests.- Total project quality including the assisting with commissioning and integrated system testing and oversight of the execution of the project.- Issue/Manage the Request for Information process during construction and coordinate construction administration with engineers- Recording and reporting key metrics to team members and management.- Concurrently managing multiple projects including new data center building and capital improvement projects associated with existing data centers.- Operational support of installed facilities including review of procedures, best practices, and maintenance initiatives.- Be a leader within the group as well as within internal and external teams that support the data center.- Travel to datacenter sites for electrical systems audits, mechanical system reviews, constructability reviews, startup testing, and full commissioning, as required.Key job responsibilitiesDeliver high quality low cost Data Centers for the AWS Cloud. Our Construction Managers are highly skilled professionals with a passion for delivering for Customers. A day in the lifeAWS Construction Managers lead the delivery of our Data Center projects. They work closely with Internal Stakeholders and Contractors, resolving project issues, managing RFIs, Change Orders and other key delivery functions. Our CMs spend the majority of the week on site working closely with our vendors to drive project outcomes.We are open to hiring candidates to work out of one of the following locations:Sydney, AUSPREFERRED QUALIFICATIONS• Masters of Science Degree in Engineering or Construction related discipline. • Certifications such as Professional Engineer (PE), LEED, and/or Certified Construction Manager (CCM). • Experience directly related to the design or construction of data centers/critical infrastructure or large scale mechanical and electrical plants. • Experience of working with large data center providers in multiple regions. • Large infrastructure project experience. • Vendor management experience. • Sustainable design experience. • Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA. • Experience in controls and commissioning of large scale projects. • Experience with power management and power monitoring systems. • Meets/exceeds Amazon's leadership principles requirements for this role • Meets/exceeds Amazon's functional/technical depth and complexity for this role.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 10:34 AM

BASIC QUALIFICATIONS - Bachelor's degree or relevant work experience in Construction Management, Architecture, Structural, Civil, Mechanical or Electrical Engineering - 7-10 years of work experience in design, construction or program management in mission critical facilities. - Be able to read and interpret construction related drawings for all disciplines. - Possess demonstrable leadership and problem solving skills. - Be a motivated, highly dependable individual with limited oversight. - Ability to evaluate the constructability of new technologies, and determine construction methods of data center equipment and facilities. - Ability to carry new design concepts through exploration, development, and into deployment/mass production. - Ability to define data center system-level architecture, specify/document performance and equipment requirements to vendors and contractors, communicate conceptual designs, and create/maintain project documentation before, during and after construction - Ability and willingness to think outside of the box to find creative and innovative solutions prior to and during the construction process to reduce costs and schedules with no impact on quality and reliability. - Possess excellent communication skills and have an attention to detail, and be able to maintain high quality standardsDESCRIPTIONThis position will be based in Sydney. The Data Center Construction Manager (CM) is responsible for managing some of the most technical, cost efficient, and fast paced construction project schedules achievable. Amazon Construction Managers are constantly challenged to drive continuous improvement and deliver the highest quality, most technically efficient data centers in the world.As a Data Center CM you will be a part of highly creative, efficient team tasked with tackling the most fascinating and challenging problems in building Amazon data facilities. Amazon CM's are always at the forefront of the construction industry in terms of innovation, and maintain a focus to deliver the most innovative products to our customers.Our data centers are industry leading facilities in terms of energy efficiency and cost effectiveness. The Data Center CM is ultimately responsible for the day to day construction oversight and management of the contractors. The CM will also be utilized as a leader in their specific discipline (construction management, building services, architectural, electrical or mechanical engineering) and be responsible as a team member for delivering construction of some of the most sophisticated electrical and mechanical systems in the world.At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling towers. We are diverse, upbeat, creative, team-oriented construction professionals working on a daily basis to develop data centers that are changing the face of data facilities.Responsibilities of the Data Center Construction ManagerAt Amazon we are a global team responsible for the design and operation of industry leading, geographically diverse, large scale critical facilities. Each team member is a highly motivated individual with demonstrated construction management and analytical expertise in the areas of complex, mission critical facilities. Daily responsibilities will include all aspects of the entire data center lifecycle construction starting with the site feasibility, through the procurement of the design teams and design review, daily construction oversight, and commissioning of completed facilities.The Data Center CM will be responsible for:- Project management and oversight of construction related activities for new builds or general capital projects in Melbourne. This will include the ownership of the project scope, timeline, and budget.- Driving costs down and schedules shorter while maintaining quality.- Provide Construction Management for specific initiatives aimed at increasing the resiliency of our data centers.- Review of constructability of electrical and mechanical system and buiding designs associated with the construction of new data centers or the optimization of existing data centers.- Creation of project scope and equipment requirements, assist with request for proposals, and capital requests.- Total project quality including the assisting with commissioning and integrated system testing and oversight of the execution of the project.- Issue/Manage the Request for Information process during construction and coordinate construction administration with engineers- Recording and reporting key metrics to team members and management.- Concurrently managing multiple projects including new data center building and capital improvement projects associated with existing data centers.- Operational support of installed facilities including review of procedures, best practices, and maintenance initiatives.- Be a leader within the group as well as within internal and external teams that support the data center.- Travel to datacenter sites for electrical systems audits, mechanical system reviews, constructability reviews, startup testing, and full commissioning, as required.Key job responsibilitiesDeliver high quality low cost Data Centers for the AWS Cloud. Our Construction Managers are highly skilled professionals with a passion for delivering for Customers. A day in the lifeAWS Construction Managers lead the delivery of our Data Center projects. They work closely with Internal Stakeholders and Contractors, resolving project issues, managing RFIs, Change Orders and other key delivery functions. Our CMs spend the majority of the week on site working closely with our vendors to drive project outcomes.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS - Experience directly related to the design or construction of large data center facilities, either colocation or client owned/operated. - Previous vendor and contractor/subcontractor negotiation and management skills associated with construction and project execution. - Experience with fast track design/build projects and or multiple significant upgrade projects. - Experience with large scale technical operations or compute farms. - Knowledge of Australian building codes and regulations including Fire Codes, Building Codes, Energy Efficiency Codes, Sanitary Codes and Safety Codes. - Knowledge and experience with large scale mechanical and power systems. - Experience in power and mechanical system reliability and risk assessment studies (SPOF) - Experience with mechanical air handling units, power management and power monitoring systems - Work experience with global international companies, both in larger APAC region and within US based organizations.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 10:34 AM

BASIC QUALIFICATIONSBasic Qualifications -B.S. degree in Electrical, Mechanical or other related engineering degree with 10 years of industrial controls system related work experience and minimum 4 years of leadership experience managing a team of Engineers. -Experience working in high availability environments such as Data Centers, Hospitals, Oil & Gas, Energy, Water or Manufacturing Industries.DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.The Data Center Capacity Delivery team is looking for exceptional individuals to join our Implementation, Controls organization as Controls Manager leading the team of Controls Project Engineers, responsible for the Building Automation Systems (BMS) and Electrical Power Management System (EPMS) related projects within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The ideal candidate will have experience managing a team of highly skilled individuals. The candidate will possess a project/construction management, mechanical, industrial controls, electrical or technology background that enables him/her to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business.Role Responsibilities and Requirements:-Managing team of Controls Engineers.-Able to implement and track team goals, projects, budget, report the status of ongoing projects upwards.-Experienced Interviewer, able to develop launch plans for new hires, and identify team needs.-Strong writing skills, able to articulate thoughts clearly and concisely-Understanding of: electrical diagrams, control diagrams, building operations, control circuits, industrial HVAC.-Ability to ascertain customer needs to help develop project scope and specifications.-Ability to manage scope of work relative to the site specifics and customer needs.-Ability to manage project engineering to determine the scope of work relative to the design intent of the customer needs.-Ability to read and interpret specifications and implementing those specifications as they apply the work environment.-Development of Scope of Work, Level of Efforts (LOE), project plan and budget.-Review of drawings for control panels, power distribution, junction boxes. Included in the drawings are the general arrangement, internal layout, schematics and interconnection and wire diagrams.-Performing inspects, testing, and commission of the data centers related BMS and EPMS system.-Work individually and as part of a team to develop new products, support existing products, test and evaluate equipment.-Provide technical assistance as needed to internal customers.-Coordinate project work internally within the department and externally with other departments to ensure on-time completion of projects within budget.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONSPreferred qualifications • MS in an engineering based discipline with 10+ years of industrial controls related experience. • Demonstrated success in leading and managing teams, preferably in a Controls, Mechanical or electrical construction and maintenance environment • 6 years Experience managing a highly skilled team of Controls Engineers and Managers. • Project management, organization and problem solving skills, ability to handle multiple task • Must possess ability to build peer relationships as well as work independently. • Must be able to operate with little to no supervision • Project Management Professional (PMP) or Professional Engineer (PE) license. • Is able to dive deep and is never out of touch with the details of the business or the technology • Strive for innovation and simplification • Has passion and convictions and the innate ability to inspire passion in others • Strong results orientation.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 09:19 AM

BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAt Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build our Public Sector team then this is your chance to make history.The Public Sector Global Lead Development Team is expanding! As a Lead Development Representative (LDR) you will be an important member of the sales organization, playing a critical role in qualifying leads, profiling customers and providing input on which sales campaigns generate the best leads. Working in collaboration with your global peers, marketing, account managers and the partner channel, objective is to identify and create qualified opportunities for the Australia and New Zealand. *Inclusive Team Culture*Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. **Work/Life Balance **Our team puts a high value on work-live balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.**Mentorship & Career Growth **Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.Key job responsibilities* Manage incoming leads in a timely manner in a wider geographical* Conduct discussions with prospects and existing customers over the phone to identify and qualify opportunities* Understand customer pain points, gather technical requirements and correlate business value to customer needs* Generate interest and provide vision of the portfolio of AWS solutions to potential customers* Understand existing and developing technologies as it relates to cloud computing* Achieve monthly qualification goals* Update and maintain customer information within SalesForce.com* Provide account management team with detailed call notes to ensure the opportunity is understood and next steps are clearly defined* Present a high level, technical solution to diverse audiences which include AWS colleagues, prospects and customers relevant to target industry or marketAbout the teamThe ANZ Global Lead Development (GLD) team is a tight knit group of eager, early in career, salespeople. Only 2 years old, the team is in rapid expansion mode and making a huge impact in the ANZ Public Sector landscape. Come be part of a team that embodies the "work hard, play hard" mentality. Have fun, make history. We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 1+ years of using a CRM (Customer Relationship Management) tool experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 10:14 PM

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. It has never been a more exciting time to join Microsoft as a Customer Success Account Manager (CSAM). The CSAM is a primary customer relationship role in the Microsoft team supporting our customers on their journey to the Cloud. We are seeking an experienced and motivated person to be the next CSAM within our Enterprise Commercial, where we empower our customers to deliver world class solutions to New Zealand's commercial enterprise customers using the best Microsoft has to offer. The priority for the CSAM is managing the customers successful support experience and assisting them adopt and use Microsoft cloud technologies. As a CSAM you will recognise opportunities to improve your customers experience and help solve their problems utilising Microsoft solutions. CSAMs are responsible for driving the quality delivery of proactive services within the support contract, while partnering with their Reactive Support Managers to understand customer industry trends and supporting Reactive Support Management's lead during Strategic Escalations. In addition to owning the support engagement the CSAM takes a lead role in prioritized Cloud Success programs, working to bring the best of One Microsoft to support customers digital transformation and journey to the cloud. About You: Strong relationship management skills are essential as the CSAM role requires orchestration across multiple internal teams to drive the best outcomes across a range of customer. You can understand and identify high level strategic business requirements whilst keeping across daily operational obligations to ensure all customers achieve value from their Microsoft investment, Ability to accelerate time to value by managing resources, influencing direction and escalating technical blockers, following through until resolved or workaround is implemented. A Growth Mindset approach to learning and stretching yourself outside your comfort zone, with an interest in expanding your technical and project delivery knowledge. Innovation is a core focus area at Microsoft, and the CSAM role is no exception, utilising relationship, technical, and customer knowledge to develop innovative solutions to our customer.Responsibilities• Driving customer cloud adoption and customer success is the prevailing business priority • Working with the customer to create and deliver a program of proactive support services to enhance their experience on the Microsoft platform and assist their journey to the cloud. • Partnering with the core account team to contribute to the strategic account plan and bring technical, industry and customer specific insights to create customer value though accelerating cloud usage • Creating customer value by accelerating cloud consumption/usage, supportability • Improving the customer experience with technical intensity and actioning customer feedback • Orchestrating collaboration across the other parts of the Microsoft business to drive better customer outcomes delivering on the One Microsoft advantageQualificationsThe successful candidate will be able to demonstrate a mix of the following skills and experience: • Experience: Over five years of experience managing the delivery of IT related support and solutions that demonstrate measurable impact on business outcomes • Relationship Building: Demonstrated ability to build and maintain effective relationships at a range of levels including senior executives • Technical: Broad understanding of Microsoft technologies and industry directions including cloud. While not essential for selection, a cloud certification would also be desirable • Program Management: Skills in creating, planning, managing and delivering programs through cross-group collaboration, resource orchestration, communication and analysing outcomes by paying close attention to detail. • Account Planning: Experience in managing a portfolio of customers and participating in account planning • Collaboration and Communication: Proven track record of driving decisions collaboratively, resolving conflicts, communicating successfully either verbally or in written format and being able to present confidently to large or small audiences including C-Level Executives, Senior Management, Database Administrators, Technical Engineers and End users • Industry Knowledge: We are interested to hear if you have knowledge and experience within Energy or gaming sector as this would be considered an advantage • Education: Bachelor's degree or equivalent work experience in a relevant discipline is desirable Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/12/2024 03:15 AM

BASIC QUALIFICATIONS• 2+ years of experience in a large-scale network operations environment.• Excellent IP fundamentals and extensive experience in the application and troubleshooting of IP .• In-depth knowledge of and experience with major platforms; specifically Cisco: ASR, NCS, Nexus and Juniper: MX/EX platforms including all compatible supervisory and line cards for these platforms.• Experience with one or more of the following and concepts: , Flow control, UDP, HSRP/VRRP/GLBP, DNS, ARP, HTTP, SSL, STP, Trunking, & Port Channeling, IPsec and TLS.• Flexibility to support follow-the-sun shifts and on-calls (including weekends/Public holidays).DESCRIPTIONAmazon is looking for experienced Network Development Engineers to drive the operations of one of the world's largest and complex networks. We are expanding at a tremendous rate; it is our responsibility to maintain quality and reliability while developing innovative ways to the operation of our network. The AWS Direct Connect team delivers solutions that make it easy for customers to establish a dedicated network connection from their premises to the AWS cloud. These connections help to reduce network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections. AWS Direct Connect is currently available in more than 100 locations, which span nearly 70 cities in 30 different countries. The ideal candidate will have;• A proven track record of technical leadership and success in driving complex issues to resolution and will demonstrate an in-depth knowledge Network Fundamentals concepts and theory. • Experience managing proactive engineering, network optimization and operational network support for a large-scale service provider or enterprise environment. • And a love for working with new technologies and pushing the envelope on existing technology!As a Network Development Engineer working within AWS Infrastructure you will:• Provide critical on-shift network operations support to Amazon.com customers to diagnose and respond to large-scale events.• Support and maintain our next generation - networks.• Deliver simple, sustainable and repeatable solutions and processes.• Partner with our broader Technical Operations organization to reduce operational burden.• Work closely with our broader Network Engineering & Deployment teams to ensure operational readiness for new deployments.• Drive standards across the network and ensure that we are fully compliant to those standards and policies.• Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.• Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion.• Improve our detection mechanisms by designing and implementing new alerts.• Identify and troubleshoot recurring platform issues for full resolution.• Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.• Troubleshoot interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction.• Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.• Effectively contribute towards hiring and developing others in the team.Key job responsibilities• Provide critical on-shift network operations support to Amazon.com customers to diagnose and respond to large-scale events.• Support and maintain our next generation - networks.• Deliver simple, sustainable and repeatable solutions and processes.• Partner with our broader Technical Operations organization to reduce operational burden.• Work closely with our broader Network Engineering & Deployment teams to ensure operational readiness for new deployments.• Drive standards across the network and ensure that we are fully compliant to those standards and policies.• Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.• Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion.• Improve our detection mechanisms by designing and implementing new alerts.• Identify and troubleshoot recurring platform issues for full resolution.• Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.• Troubleshoot interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction.• Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.• Effectively contribute towards hiring and developing others in the team.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS• Experience in large scale datacenter network implementations and support.• Experience in working on a Linux/Unix environment• Scripting in Python or Shell• Experience in dealing with customers during problem resolution• Experience with IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/16/2024 09:21 AM

BASIC QUALIFICATIONS- BS Mechanical or Electrical Engineering degree.- 5 years' experience in any one of the following areas: Commissioning; Mechanical or Electrical Design; Construction Project Management; Control System installation or maintenance; HVAC testing and balancing; Facilities operations and/or maintenance.- The successful candidate will work at sites located in APJC and support the Global team.- Work in construction environment and unfamiliar conditions requiring Personal Protective Equipment (PPE)- Troubleshooting including the use of handheld equipment- Work longer than eight hours in duration with potential for night and weekends works- Ability and willingness to travel domestic and internationally for up to 50% of the timeDESCRIPTIONAWS is looking for a dynamic Commissioning Engineer to support the delivery of AWS Data Centers. It would be the responsibility of the successful candidate as an Amazonian to learn and follow the Leadership Principles.The responsibilities of the ACx Commissioning Engineer (CxE) include, but are not limited to, oversight and coordination of multi-discipline division of work related to pre-commissioning and commissioning of Amazon critical infrastructure construction and special projects. The CxE is responsible for supporting and supervising vendors, contractors and other teams involved in the construction and commissioning of various systems including medium and low voltage power systems, Generators, UPS, HVAC, Chilled Water, BMS and EPMS systems. He or she provides multi-discipline input into the scheduling, designing and planning of projects. In addition, the CxE will be required to review all multi-discipline integrated systems testing and commissioning documents to ensure they are compliant with the basis of design, specifications and standards of the project. It is the CxE responsibility to ensure that all commissioning procedures follow the appropriate safety practices, policies and procedures. He or she enthusiastically participates in all project and company safety programs. CxE must also audit commissioning activities continuously to ensure compliance with environmental, quality, and safety requirements. The CxE proactively communicates with the ACx Regional Manager and the ACx team to ensure that the applicable test documents are created in accordance with all commissioning requirements. Following the AWS project reporting format, the CxE is responsible for weekly reporting of commissioning progress and metrics for assigned project. The CxE will work on multiple initiatives and projects simultaneously, under tight deadlines according to prescribed metrics.Key job responsibilitiesSystems Analysis- Understand the design concept and intent by reviewing mechanical and electrical construction documentation, including drawings, specifications, vendor submittals and sequences of operations- Provide recommendations and feedback regarding the design, equipment selection, pre-functional checklists, startup and functional test scripts developed by others, maintainability, construct-ability and commission-ability- Review documentation for compliance with Amazon standards, industry standards, and design specifications- Assess the capability of commissioned systems to match the design Systems Validation- Verify the system's performance, including establishing acceptance criteria, obtaining completed reports, performing verification and spot checking for validation- Assist in as-built documentation and review for accuracy and completeness- Communicate commissioning issues, questions and concerns through proper channels in a timely manner- Work with internal and external teams to assure testing equipment is calibratedProject Management- Manage and commissioning of critical infrastructure to properly test and validate installation, operation and performance of mechanical, electrical and controls systems.- Ability to work on concurrent projects in multiple geographical regions- Vendor management and coordinate with commissioning authority to work in accordance with Amazon practice and documentation- Return complete and legible commissioning documentation to the ACx regional manager for alignment with global standards and policies.- Develop project specific commissioning schedule and plans- Represent ACx in projects coordination meetings with vendors and contractors- Maintain commissioning documentation- Track commissioning issues until resolved and closedWe are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Advanced knowledge of Microsoft Office Suite - Word, Excel and Outlook required; advanced knowledge of SharePoint (or similar) preferred.- Advance knowledge of mechanical systems and basic knowledge of electrical and fire alarm/life safety systems.- Ability to read and understand construction documents (design drawings, control diagrams, specifications, etc.). Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/16/2024 09:03 AM

BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, RubyDESCRIPTIONAmazon Web Services Direct Connect is a unique software defined network that provides customers with a dedicated network connection from their on-premise network to the cloud. Building and scaling the largest customer facing network in the world comes with unique challenges, and we are always looking for solid engineers to assist us in this endeavor. We're looking for systems development engineers who have experience in system engineering, system automation, operational posturing, and system analysis.In AWS Direct Connect, we are looking for a System Development Engineer to help us scale systems and tools that our customers use. Our goal is to eliminate human intervention and errors from network engineering services, including initial deployment and sustaining operations. We look for innovative ways to automate and scale our network as we expand, while driving complex issues to resolution. In this role, you will own the development and improvement of configuration deployment systems and pipelines, build automation systems, and systems integration components across a complex and interconnected tool ecosystem, enabling network engineering teams to improve service delivery and continually scale the network. We want someone who's enthusiastic about the potential of cloud computing, networking and about creating simple, robust system management systems. The ideal candidate will have passion and talent for solving complex problems of scalability and availability in a massively distributed system.You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in software defined networking and cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing and believe that world class service is critical to customer success. You will work alongside some of the best software and network development engineers in the world, helping to continue design and deliver the Direct Connect product. You'll know what it means to operate, scale, and posture the largest customer-facing cloud network in the world. You will measure your success, and it will be visible.Responsibilities: - Automate network operations and deployment tasks by creating and maintaining existing software components. - Design systems management solutions using automation and self-repair rather than relying on alarming and human intervention. - Understand how commodity servers, operating systems, and networks functions perform and scale. - Possess excellent troubleshooting and problem analysis skills. - Drive technical innovation and efficiency in infrastructure operations via automation. - Create processes that enhance operational workflow and provide positive customer impact. - Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions via simplification and automation. - Avoid re-inventing the wheel and develop simple, repeatable solutions and processes - Act as a technical point of escalation & mentor for junior staff. - Recognize and adopt best practices in documentation, testing, security, operational support at scale, and efficient use of resources. - Develop appropriate metrics to demonstrate performance at improving operational efficiency.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience with PowerShell (preferred), Python, Ruby, or Java- Experience working in an Agile environment using the Scrum methodologyAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/16/2024 10:26 PM

BASIC QUALIFICATIONS- 3+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 8+ years of major internet routing protocols experience- 8+ years of working in a Linux/Unix environment experienceDESCRIPTIONAWS Global Connectivity and Network Availability (GCNA) Organization is looking for a Network Development Engineer to join our Backbone and Border Deployment New Regions Team. Network Development Engineers partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools.AWS GCNA is the backbone that connects the global AWS network and focuses on controlling the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between data centers and customers.If you like to work with new technologies, optimizing existing technology, and have experience participating in network/systems support for a large-scale enterprise or service provider environment, we would like to meet you. Your work will play a key role in driving the stability and sustainability of next-generation IP networks.Key job responsibilitiesNetwork Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Create and implement changes on the network.• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.• Lead network projects in the areas of network engineering, network deployment/implementation, network scaling, technology refresh and/or network optimization.• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interactions, Unix systems, and new age networking software tools.• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configuration standards, and tools.• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.• Deliver simple, sustainable and repeatable solutions and processes.• Create and review documentation and process regarding network. implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.A day in the lifeEngineers in the GCNA organization have a wide range of responsibilities. They work with internal partners to develop and implement the next gen platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. Because network is one of the largest in the world, there is no blue print at our scale allowing our engineers to develop solutions to the complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events.- Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.- Manage customers during problem resolution and operating efficiently under pressure.- Travel to data center/network sites and Amazon/customer offices as needed.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Deep knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysisAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 10:15 PM

BASIC QUALIFICATIONS- Experience in both a technology role and management role • Experience with ISP and Internet scale networking, background in building, scaling and operating large-scale global networks.- Track record in contributing to the creation and implementation of high quality, high volume recruiting plans- Experience representing your team/technical area to senior management- B.S. in Computer Science or four years' equivalent - Experience in a large-scale enterprise environment is required with experience in either a Planning or Network Engineering role highly recommendedDESCRIPTIONAmazon's network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers.The Network Development Manager with Direct Connect team will deliver and enable Direct Connect connectivity experience that sets the global standard for AWS network performance, availability, security and cost for our customers. The manager will be part of a team owning the planning and delivery of all Direct Connect capacity globally. Amazon.com is looking for a highly motivated Network Engineering Manager to help build and scale one of the world's largest networks. This Network Development Manager will:-Lead a team of highly qualified network development engineers and work with partner teams-Be a technical and solution oriented person with the ability to deep dive and break down complex tasks-Ensure that design, management, implementation and deployment operations are sound and executed at scale, safely keeping AWS ahead of customers' demand -Continuously promote safe delivery through change control, automation, innovation and operational excellence initiatives-Focus and manage process optimization using relevant data, metrics and dashboarding techniques-Keep close and collaborate with internal customers, partner teams and other stakeholders on Internet capacity delivery operations, planning and initiatives.Our engineers, managers and leaders are innovators at heart; come join us and become integral to the technology company that is the past, present and future of real Cloud Computing.Key job responsibilitiesOperational ExcellenceAs a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating sane processes and procedures to improve efficiency in our day-to-day tasks and projects.Technical LeadershipAs a manager of a highly technical team, which has responsibility for performance and operational availability of the Amazon global Internet network, you will be expected to have a deep knowledge of your area. As part of your role, you will be required to review and approve network changes for your team. Additionally, you will on occasion need to develop a detailed, low-level understanding of network issues that do occur and to be able to represent those issues at operational management review meetings.Goal Setting and DeliveryYou will directly own defining or refining and delivering strategic goals for your team. As part of this responsibility, you will be expected to communicate goals to the team, align the necessary resources, and communicate status to the wider leadership team.Performance Management/Team HealthYou will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and soft skills mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers as well as day-to-day oversight of the team including scheduling of a 7x8x365 operational rotation.Recruiting and HiringYou will hire quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.AutomationYou will be heavily involved in developing automation, as well as setting our sister automation teams' roadmap, based upon identifying significant opportunities where automation can tackle volume, systemic or critical operational issues.12x7 OncallAs the manager of this team, you will be expected to be part of a 12x7 management escalation rotation.This is an amazing opportunity in terms of responsibility, interesting challenges and high visibility. The successful candidate will have a proven track record of success in driving operational excellence, including coordinating and driving issues to resolution utilizing excellent judgment skills. Experience in building and managing a team of strong technical people, and prior ownership of the operation of a mission-critical team is crucial to success. Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Must have a high degree of organizational skill and be very detail-oriented. Must be able to interact with and influence people at all levels and have excellent communication skills.- Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon.- Experience in building and managing a team of strong technical people and prior ownership of the operation of a mission-critical team is crucial to success.- The successful candidate will have a proven track record of success in delivering complex projects, including coordinating and driving issues to resolution autonomously utilizing excellent project management skills. Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 10:12 PM

BASIC QUALIFICATIONS- Recent university/TAFE level technical degree/diploma (graduated within the last 12 months), or- One year experience in working in an operations, control/operations center environment- Strong verbal and written communication skills- Ability to maintain SLAs through the implementation of proactive issue detection and reporting tool- Ability to follow accurate and complete support procedures, documentation, and issue tracking entries- Shows good judgment and instincts in decision making- Self-starter- Good attention to detail and organizational skills- Able to prioritize in a complex, fast-paced environment- Strong computer skills with the ability to multitask- Capability with project managing small project scopes and where required participating as an integral team member in wider more complex scopes of workDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers.The AWS Facility Operations Center is looking to hire a highly motivated Operations Engineer. The Facility Operations Center is responsible for 24x7 monitoring of global data center infrastructure as well as supporting onsite technicians with alarm , change , and customer support needs.The ideal candidate will have a basic understanding of Data Center Infrastructure or have a desire to develop the required skills on the job. The successful candidate will be responsible for providing assistance and support to onsite technicians from around the world.Whether you are new to the data center industry or have several years of experience, come build your career with us. If you are passionate about customer experience, excited to develop new skills, and want to contribute to the operational excellence of Amazon Data Centers then this is the place for you.Key job responsibilitiesRoles, Responsibilities and Requirements (job description is not meant to be an all-inclusive statement of every duty and responsibility required):Able to properly respond, acknowledge, investigate, and dispatch critical infrastructure alarmsMonitor the global facility infrastructure platformWill perform change tasksProvides first level troubleshooting for assigned tickets and alarmsFollows all processes, policies & proceduresEnsures records are updated in a timely mannerAble to follow instruction & take directionIndependent and self drivenProject manage small scopes of workAble and willing to work from a computer work station for 10 hour shiftsThe ability to support a 24x7 environment (This is rotating 10 hour day shift work which requires that you work weekends, and holidays)We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Meets/exceeds Amazon's leadership principles requirements for this role- University/TAFE level technical degree/diploma in Engineering or Computer Science and/or 2+ Years' experience in working in an operations, control/operations center environment.- Experience with small to medium project scopes and ambiguous details within work environment- More than 3 years of industry work experience preferred.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:50 PM

BASIC QUALIFICATIONS- 5+ years experience working in satellite communications ground systems and operations- 3+ years of work experience in design and commission of radio/mobile telecommunications/RAN installations or SATCOM earth stations.- 2+ years of network integration experience in troubleshooting and on-site support.- Bachelor's degree with a technical discipline or equivalent experienceDESCRIPTIONProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Have you ever wanted to become involved in the global rollout of satellite earth stations for a high-performance satellite constellation? We are looking for an experienced Satellite Communications ground engineer to join Project Kuiper's ground gateway implementation team. You will lead efforts to design, deploy and commission high performance ground gateways, collaborate with subject matter experts to develop highly efficient gateway deployment processes and mechanisms, and be the on-site team lead for installation of Kuiper gateway terminals. Kuiper ground gateways enable our low-latency, high-speed broadband satellite communication constellation allowing Amazon to serve un-served and under-served communities around the world.Key job responsibilitiesIn this role, you will:- Lead teams performing on-site ground terminal installations and commissioning up at hundreds of sites globally.- Deliver operational sites to the Kuiper Operations Team, including physical, network, RF, calibration and site acceptance.- Support site troubleshooting and maintenance to provide an unparalleled Customer experience.- Engage with industry leading partners to execute our installation strategy.- Develop installation processes, mechanisms, and standard operating procedures supporting terminal installation at scale.- Design system test and verification processes and document in at-scale mechanisms.- Manage tactical interactions with partners to ensure milestones, deliverables, and technical artifacts are technically compliant with project objectives and programmatic requirements.- Work with stakeholder teams to deliver terminals in sync with ground implementation goals.- Develop of team training plans and materials.- Communicate regularly with senior management on status, risks and change control.- Relentlessly simplify and innovate to solve challenging site installation and integration problems.- Own our efforts in the APAC region, potentially growing and leading our team in the region.A day in the lifeAs a Gateway Commissioning Engineer, you will provide both engineering and on-site leadership to teams performing installation of our ground gateway systems. You will travel extensively and be responsible for the installation of each site and direct the work of other team members at sites. You will also be the on-site engineer for performance of site configuration and acceptance testing. These systems provide mission critical communications with Kuiper satellites. Ground terminals include state of art tracking antennas, modems, and innovative supporting systems. About the teamThe Ground Systems team is responsible for the architecture, design, build, and installation of Kuiper's Ground and TT&C Gateways. Our Ground Gateways enable high data rate, low latency communications between Kuiper points of presence and our Low Earth Orbit Satellite constellation. The team works closely with Ground Infrastructure Services, Networks, Regulatory, Payload Test, and RF Systems teams to ensure Kuiper provides a seamless customer experience.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience leading projects among cross functional teams, building sustainable processes and coordinating delivery schedules.- Experience with satellite communications earth stations or network development, deployment, and operation- Experience leading globally located earth station projects- Ka-band experience as related to earth/ground station infrastructure- Ability to work collaboratively as a member of a highly motivated team who insists on the highest standards and deliver systems which delight customers- Experience leading and mentoring junior engineers- Experience with Microsoft Office applications such as (Word, Excel, Project, and PowerPoint)- Excellent technical, problem-solving and communication skills- LEO and/or MEO satellite systems experience.- Expertise with program management tools (Smartsheet, Confluence, JIRA).Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:45 PM

BASIC QUALIFICATIONS- - High school diploma or equivalentDESCRIPTIONThe Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud. A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both - a qualification and a career.Are you interested in multiple technologies and working with companies to support Amazon Web Services (AWS) cloud solutions? AWS Cloud Support Associates bridge the gaps between systems, software, and operations, and are not constrained by how "things are usually done." Ready to challenge the status quo? Over a million customers rely on AWS for building and running their applications and businesses. Support Engineers work on large scale system design and help in operational decision-making.Cloud Support Associates work with companies every day to help them move their technology to the cloud and solve different types of technical challenges. They're also the voice of the customer and provide feedback on customer needs when working with engineering teams to develop new features.Cloud Support Associate Apprenticeship Program:The Cloud Support Associate Apprenticeship Program is an accelerated career development program for professionals who want to start or advance their technical skills. Training is broken into two main pieces: instructor-led and on-the-job training. • The instructor-led training (ILT) is projected to start in July 2024 and consists of 2 days a week of training in a virtual classroom environment delivered by Swinburne University. This will result in a recognized Diploma in Applied Cloud Technologies.• Alongside the ILT, apprentices will proceed to on-the-job training (OJT) at AWS. This will be delivered in person format with teams based across Sydney, Brisbane and Melbourne. If accepted, apprentices will be provided both formalized IT training by Swinburne University (2 days a week) and paid on the job training and experience (3 days a week) at AWS. This is a 24-month program leading to a Diploma in Applied Cloud Technologies and an opportunity to join AWS' as a permanent employee as part of a world class technical team. As an apprentice, you will have a unique opportunity to combine technical and hands on training with the AWS team as you help individuals and businesses maintain their computing infrastructures and applications in the Cloud. Our customers rely on AWS network for building and running their applications and businesses. Their success depends on our world-class network infrastructure, and our network depends on our systems team!Minimum Eligibility Criteria:- You are 18+ years of age- Australian or New Zealand citizen/ Permanent resident- Year 12 certificate or higher- You are interested in pursuing a career in the technology- You are available to start the program in July and work/ study for a period of 24 monthsKey job responsibilities• Work with network, systems, and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.• Deploy and monitor the systems and automation to ensure that regional tooling is operating optimally.• Utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.• Perform high quality systems deployment, operations, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation and reports.• Maintain responsibility for systems functionality, performance, and configurations issues.• Apply knowledge of Unix concepts and theory, and participate in systems deployment and support.• You regularly contribute to the creation and improvement of all support documentation.• You operate with limited guidance from management and aggressively drive issues to resolution.This position requires that the candidate selected be an Australian or New Zealand citizen/ Permanent resident.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Familiarity with Cloud computing conceptsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 09:08 AM