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You will report to the Executive Director of Digital Marketing. with accountability to the Head of North America Acquisition & Engagement Marketing, and will be integral to the achievement of aggressive growth and retention goals for the business. Job Responsibilities Collaborate with multiple teams to accelerate Chase Canada's SMB digital acquisition and lifecycle capabilities: Work with Marketing, Sales, Product, Analytics and related teams to develop customer-centric strategies that will achieve ambitious retention and revenue growth goals. Work with external agencies and internal teams to develop and iterate content, campaigns, and advertising strategies that will reach monthly and yearly growth targets. Creatively ideate and project manage the development of lifecycle campaigns and optimizations that will attract leads and delight customers across strategies including email, search, content, partnerships, affiliates, and more. Partner with cross-functional internal teams to build and optimize custom nurture journeys for leads and lifecycle programs for customers across multiple segments and in both languages. Lead as a digital experience SME who understands how Canadians engage with Chase: Build and expand all creative and programs that touch any digital marketing channels, including but not limited to website, SEO, SEM, display, remarketing, videos, affiliates, social, ABM and partnerships. Drive accountability through owning project management and reporting on activities and key learnings monthly and quarterly through presentations to leadership. Forge close relationships with leadership, internal teams, external agencies, platform providers and partners to stay at the forefront of innovation, new tech and beta programs. Position the Chase brand in Canada as a thought leader through deep understanding of the content marketing funnel across segments and how to craft performant copy, emails, whitepapers and articles that provide both prospects and customers with the tools they need for success. Monitor and manage performance data and insights across platforms and teams: Get to know the customer, partner with internal teams to leverage research and analyze datasets in order to translate them into highly performing acquisition and retention strategies. Continually analyze performance in partnership with stakeholders across the business to proactively optimize programs, lift ROAS and forecast performance across KPIs. Implement a test and learn methodology and supporting infrastructure to drive experimentation across programs and channels. Optimize automation programs to ensure they create a positive impact on CAC and can be tied to customer LTV by influencing opportunity generation, account activations and reducing churn. Qualifications and Desired Skills 7+ years progressive experience with a focus on launching and iterating B2B digital acquisition and lifecycle programs for SMBs in a matrixed business environment. Hands-on experience project managing customer acquisition, engagement and lifecycle programs and campaigns across digital channels that drove measurable ROI. Strong communication, presentation and analytical skills when providing initiatives to improve digital experiences. Familiar with leveraging B2B marketing automation and technology products, automation tools and project management tools such as: Salesforce, Marketo, Marketing Cloud G Suite, MS Suite, Figma, JIRA, Workfront, Google Data Studio Adobe Analytics, Tag manager, Target, Google Analytics Knowledge of CMSes, modern browser technologies and email clients Experienced with digital ad platforms, tools and affiliate marketing UX and design sensibilities to manage creation of a fully unified brand experience across program creatives. Track record of delivering digital growth experiences in multiple languages for Canada, ideally in the Fintech or merchant services space. Familiar with nuances in localization and legal requirements in compliance with regional language laws (ex: CASL, OQLF terms, Bill 96 requirements). Fluent bilingual proficiency in English and French is preferred.We value creativity and a personal touch in applications. We are looking for genuine human-written anecdotes because AI-generated resumes or responses are easy to identify. Priority will be given to applicants demonstrating personal effort and original thinking.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/03/2024 10:25 PM

BASIC QUALIFICATIONS- Relevant experience of Engineering team leadership.- Employee and performance management experience.- Distribution or manufacturing field with equivalent mechanical or electrical field experience.- Facilities management, office management, corporate administrative services, or hospitality management experience.- A Bachelor's degree from an accredited university or equivalent experience/ 2+ years of Amazon experience.DESCRIPTIONWe are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Manager. The Reliability Maintenance Engineering Manager is the site lead for all Engineering matters within a building.They are responsible for leading their team and building a culture of safety; for ensuring all statutory compliance requirements are followed to provide a safe working environment for all occupants of the building; for providing a high level of equipment availability to the General Manager and for working with the EU Engineering team to plan for future growth. They are also required to take part in network wide improvement initiatives and to implement standards created elsewhere in the network.Key job responsibilities- Lead the team, own the annual reporting responsibilities for the team and mentor their direct reports. - Work with the site Safety department & Site Leadership to implement, record and audit safety and statutory compliance programs to provide a safe working environment for all staff. Own the legal responsibilities as the site engineering lead within this framework. - Work with the recruitment team to ensure allocated headcount is filled with high quality experienced staff. This may include support to Apprentice and Graduate programs. - Implement standards validated by the AU Engineering team and participate in continuous improvement initiatives to create or update standards as required in order to provide high levels of safety and equipment availability to our internal customers. A key focus is on preventative maintenance programs. - Maintain equipment failure contingency plans, coordinate rehearsals with affected parties and be prepared to work in a flexible manner to ensure failures or breakdowns are rectified as quickly as possible. - Maintain a long-term focus by working with Site Management, Finance, the AU Engineering team and internal design teams to plan for future growth, upgrades or new equipment roll outs We are open to hiring candidates to work out of one of the following locations:Kemps Creek, NSW, AUSPREFERRED QUALIFICATIONS- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.- - Experience in design review process to incorporate electrical, mechanical, automation controls solutions to drive equipment reliability and standards- - Experience in automated conveyors systems and controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls , industrial electronicsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/06/2024 09:30 AM

BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONAmazon Web Services is leading the next paradigm shift in computing and is looking for world class candidates to lead and manage our partnerships with key Systems Integrators, Managed Services Providers, Professional Services and Management Consulting firms in Canada. Do you have the business savvy and industry expertise necessary to position Amazon as the technology platform of the future?AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.As a National Partner Development Manager managing a top AWS Consulting Partner you will have the exciting opportunity to deliver on our strategy to build mindshare and adoption of Amazon's infrastructure web services with customers in North America. You will work closely with our team of Partner Solution Architects (PSA), Partner Marketing Managers (PMM) and other Partner Development Managers (PDM) to enable and empower this strategic partnership. You will develop go to market strategy and execution plans for North America with the intention of bringing world class business impacting solutions that drive customer success on the AWS platform. Dedicated to this strategic AWS partner, you will drive exponential growth through the development of their practice areas, skillsets, and integration with AWS Sales and Professional Services.You will possess a business background that enables you to engage at the CXO level and technical sales experience that enables them to easily interact with Enterprise customers. You should also have a demonstrated ability to think strategically about business, product, and technical challenges, and to build and convey compelling partner value propositions. Key job responsibilitiesManage and work closely with Partner's leadership team to develop commitments to revenue and growth in North America.• Integrate with AWS Sales and Professional Services to drive sales engagements between partners and AWS sales teams.• Engage the Partners' field sales organization, channels and end customers to create and drive revenue opportunities for AWS.• Create and execute GTM and strategic business development plan for target markets with assigned Partners, and ensure alignment with the AWS strategy.• Identify specific customer segments and industry verticals to approach with a joint value proposition for using AWS.• Ensure the Partners are successful using AWS services and have the technical resources required to deliver against customer needs.• Provide Partner feedback to internal product development teams to guide the direction of our product offerings.• Communicate to AWS Partner teams, field sales, solutions architects, business development partner's capabilities and successes.• Prepare and give periodic business reviews to the AWS senior management team.• Support complex contract negotiations and serve as a liaison to the legal group.• Work with AWS partner solution architects to help assigned partner to define go to market solution offerings utilizing the AWS service portfolio.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreementsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/08/2024 09:45 PM

BASIC QUALIFICATIONS- 8+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 8+ years of business development, partner development, sales or alliances management experience- Experience identifying, developing, negotiating, and closing large-scale technology deals- Experience communicating results to senior leadership- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's businessDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The Enterprise Account Manger works with FSI companies, creating compelling value propositions around AWS products and services to help consistently deliver on desired customer outcomes. The blend of sales and technical skills you bring to this role will enable engagement at the C-Suite level, as well as with finance and technical teams. Analytical thinking and the ability to thrive in fast-paced dynamic environments will be vital to your work in supporting our customers build on AWS in new ways, and help them deliver those products to the market.Key job responsibilitiesYour core responsibilities will include:- Develop and execute against a strategic plan that leads to the creation and maintenance of a robust pipeline of value-based opportunities.- Analyse metrics and data from your accounts to help evolve your strategy.- Accelerate customer adoption through education and engagement.- Work with partners to manage joint engagement opportunities.- Assist customer in identifying use cases for priority adoption of Amazon Web Services as well as best practice implementations.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience developing detailed go to market plans- Proven track record of consistent territory growth and quota obtainmentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 10:34 AM

Assistant Store Manager, adidas Liverpool Factory OutletWe're looking for a passionate leader to join our incredible team at our adidas Liverpool Factory Outlet Store! adidas' commitment to our people is integral to the success of our retail team. We offer a true retail career path for individuals who want a long-term future with the adidas business.What's on offer? Competitive annual salary Retail bonus scheme Generous employee discount on adidas product Responsibilities include: Supporting the Store Manager in: Managing, motivating and leading the team to achieve KPI's, sales targets and an exceptional customer experience Be a role model and lead your team for customer service and meeting or exceeding customers' expectations Experience in the following will be highly regarded: Retail leadership experience in men's/women's apparel or sports footwear Please note, applicants must have legal rights to work in Australia.Salary: . Date posted: 04/23/2024 08:11 PM

Assistant Store Manager, adidas Birkenhead Point Factory OutletWe're looking for a passionate leader to join our incredible team at our adidas Birkenhead Point Factory Outlet Store! adidas' commitment to our people is integral to the success of our retail team. We offer a true retail career path for individuals who want a long-term future with the adidas business.What's on offer? Competitive annual salary Retail bonus scheme Generous employee discount on adidas product Responsibilities include: Supporting the Store Manager in: Managing, motivating and leading the team to achieve KPI's, sales targets and an exceptional customer experience Be a role model and lead your team for customer service and meeting or exceeding customers' expectations Experience in the following will be highly regarded: Retail leadership experience in men's/women's apparel or sports footwear Please note, applicants must have legal rights to work in Australia.Salary: . Date posted: 04/23/2024 08:11 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way.With exciting new announcements about infusing AI into the worlds leading Marketing Cloud just this month at our global marketing event, Connections, this is an incredible opportunity to join one of the fastest growing teams at Salesforce.This role will join a successful team with an incredible culture of focusing on customer success, promoting internally, and giving you the tools and training to thrive in your sales career. Role Description We are looking for a "Hunter" sales executive with a track record of closing new business. The ideal candidate will have sales experience selling technology that helps transform their customers businesses.If you love the idea of breaking into new accounts, and helping a customer grow their business using the worlds best Marketing Technology, then this role is for you.The patch is dependent on the person and tailored to your skills. Your Impact You will own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales whilst growing existing accounts.Handling strategic accounts and relationships across the teamDrive Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence together with the Business Development Manager.Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).Engage with prospect organisations to position salesforce solutions through strategic value-based selling, case definition, return on investment analysis, references and analyst data.Own the end-to-end sales process through engagement of appropriate resources such as Core Sales teams, Sales Engineers, Professional Services, Executives, Partners etc.Daily update of the salesforce.com system with accurate customer and pipeline data.Accurate weekly, monthly and quarterly forecasting and revenue delivery.Strengthen client relationships through regular engagement and face-to-face meetings Basic Requirements Excellent interpersonal, communication and people skillsShown track achievement against targets and metricsCredibility internally and with customersValidated sales forecasting abilities and revenue achievementSuccessful history of net new business and existing business upsellConsistent overachievement of quota and revenue goalsExperience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care , and are on Fortune's Change the World list.We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.We provide other world-leading benefits to all our employees, including;Health, Life, Trauma and Income InsuranceMonthly Wellness AllowanceFlexible Time off & leave policiesParental benefitsPerks and discountsSalesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information" Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/10/2024 03:09 PM

Change the future with us.We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world.Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting, and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events, and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2023, Canada's Top Employers for Young People 2022, and Greater Toronto's Top Employers 2022.The OpportunitySiemens Mobility is currently recruiting a Commercial Project Manager/Project Controller for their Customer Service business unit. The position aims to provide support for an exciting new project. As the successful candidate, you will have complete responsibility for the project's commercial and financial management. The ability to handle multiple tasks and meet challenging deadlines will be crucial for this role. The position will be based in Oakville, ON and will offer a hybrid work schedule.What will you do?The commercial project manager is accountable for ensuring the timely and successful completion of all financial and commercial tasks in projects, while meeting the requirements for deadlines, costs, and quality.Manage and report project financial results.Manage Risks & Opportunities of the project.Manage Contract & Claim Management, and develop Change Orders with the customer.Support the Project Manager in all commercial and legal issues Compliance with fiscal, commercial-law and in-house commercial regulations.Perform financial planning, forecasting, controlling, and reconciliation of project cash flow and standard deviation analysis using SAP.What will you need to succeed? Bachelor's degree required, with a major in Finance, Economics, Business, or Accounting preferred. 5+ years of validated experience with financial and project controlling with long term projects. Advanced analytical abilities, strong Microsoft Excel, SAP Knowledge, and strong business modeling skills Excellently demonstrated verbal and written communication skills while interacting at all levels of the organization Siemens CPM Certification is a plus. About us.We share our ideas and champion the people behind them.Siemens Mobility is a separately managed company of Siemens AG. As a leader in transport solutions for more than 175 years, Siemens Mobility is constantly innovating its portfolio. Its core areas include rolling stock, rail automation and electrification, a comprehensive software portfolio, turnkey systems as well as related services. With digital products and solutions, Siemens Mobility is enabling mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability. In fiscal year 2022, which ended on September 30, 2022, Siemens Mobility posted revenue of €9.7 billion and had around 38,200 employees worldwide. Further information is available at: www.siemens.com/mobility.In Canada, Siemens Mobility has been providing solutions to the transportation industry for more than 40 years, including railway infrastructure maintenance services on the rail networks in Quebec and Ontario, light rail vehicles in Edmonton and Calgary, trainsets delivered to VIA Rail Canada, new trainsets for Ontario Northland that will bring back Northeastern passenger rail to Ontario that are expected to be delivered in 2026, an order for locomotives for Montreal's exo and the rail electrification and overall system maintenance of the light rail transit network in Kitchener-Waterloo. Our footprint also includes dispatching services operated from Dorval, Québec, to more than 25 railways across Canada covering over 3,400 miles of track.Today, Siemens Mobility provides customers with full-service capabilities for the entire life cycle of their projects to help evolve our growing cities while supporting Canada's sustainability goals.To learn more about Siemens Mobility, visit our website at Siemens Mobility | Canada | Siemens Mobility CanadaImplement and drive measures to improve project performance.Assure compliance with Siemens FRG and local GAAP requirements.Work with multi-functional teams (Project Manager, Legal, Operations, Procurement, HR, etc.) to help them reach their financial goals and drive better efficiency and productivity.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/10/2024 02:20 PM

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. It has never been a more exciting time to join Microsoft as a Customer Success Account Manager (CSAM). The CSAM is a primary customer relationship role in the Microsoft team supporting our customers on their journey to the Cloud. We are seeking an experienced and motivated person to be the next CSAM within our Enterprise Commercial, where we empower our customers to deliver world class solutions to New Zealand's commercial enterprise customers using the best Microsoft has to offer. The priority for the CSAM is managing the customers successful support experience and assisting them adopt and use Microsoft cloud technologies. As a CSAM you will recognise opportunities to improve your customers experience and help solve their problems utilising Microsoft solutions. CSAMs are responsible for driving the quality delivery of proactive services within the support contract, while partnering with their Reactive Support Managers to understand customer industry trends and supporting Reactive Support Management's lead during Strategic Escalations. In addition to owning the support engagement the CSAM takes a lead role in prioritized Cloud Success programs, working to bring the best of One Microsoft to support customers digital transformation and journey to the cloud. About You: Strong relationship management skills are essential as the CSAM role requires orchestration across multiple internal teams to drive the best outcomes across a range of customer. You can understand and identify high level strategic business requirements whilst keeping across daily operational obligations to ensure all customers achieve value from their Microsoft investment, Ability to accelerate time to value by managing resources, influencing direction and escalating technical blockers, following through until resolved or workaround is implemented. A Growth Mindset approach to learning and stretching yourself outside your comfort zone, with an interest in expanding your technical and project delivery knowledge. Innovation is a core focus area at Microsoft, and the CSAM role is no exception, utilising relationship, technical, and customer knowledge to develop innovative solutions to our customer.Responsibilities• Driving customer cloud adoption and customer success is the prevailing business priority • Working with the customer to create and deliver a program of proactive support services to enhance their experience on the Microsoft platform and assist their journey to the cloud. • Partnering with the core account team to contribute to the strategic account plan and bring technical, industry and customer specific insights to create customer value though accelerating cloud usage • Creating customer value by accelerating cloud consumption/usage, supportability • Improving the customer experience with technical intensity and actioning customer feedback • Orchestrating collaboration across the other parts of the Microsoft business to drive better customer outcomes delivering on the One Microsoft advantageQualificationsThe successful candidate will be able to demonstrate a mix of the following skills and experience: • Experience: Over five years of experience managing the delivery of IT related support and solutions that demonstrate measurable impact on business outcomes • Relationship Building: Demonstrated ability to build and maintain effective relationships at a range of levels including senior executives • Technical: Broad understanding of Microsoft technologies and industry directions including cloud. While not essential for selection, a cloud certification would also be desirable • Program Management: Skills in creating, planning, managing and delivering programs through cross-group collaboration, resource orchestration, communication and analysing outcomes by paying close attention to detail. • Account Planning: Experience in managing a portfolio of customers and participating in account planning • Collaboration and Communication: Proven track record of driving decisions collaboratively, resolving conflicts, communicating successfully either verbally or in written format and being able to present confidently to large or small audiences including C-Level Executives, Senior Management, Database Administrators, Technical Engineers and End users • Industry Knowledge: We are interested to hear if you have knowledge and experience within Energy or gaming sector as this would be considered an advantage • Education: Bachelor's degree or equivalent work experience in a relevant discipline is desirable Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/12/2024 03:15 AM

Job Number 24064362Job Category Food and Beverage & CulinaryLocation Marriott Downtown at CF Toronto Eaton Centre, 525 Bay Street, Toronto, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYSupervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work..CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESManaging Day-to-Day Operations • Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. • Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures. • Supports and supervises an effective monthly self inspection program. • Operates all department equipment as necessary and reports malfunction. • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. • Encourages and builds mutual trust, respect, and cooperation among team members. • Understands employee positions well enough to perform duties in employees' absence. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Monitors and maintains the productivity level of employees. • Verifies that all team members/supervisors understand the brand specific philosophy. • Maintains the operating budget, and verifies that standards and legal obligations are followed. • Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. • Celebrates and fosters decisions that result in successes as well as failures. • Communicates areas that need attention to staff and follows up to verify understanding. • Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. • Establishes and maintains open, collaborative relationships with employees. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. • Follows property specific second effort and recovery plan. • Stays readily available/ approachable for all team members. • Demonstrates knowledge of the brand specific service culture.Providing Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. • Takes proactive approaches when dealing with guest concerns. • Sets a positive example for guest relations. • Stays readily available/ approachable for all guests. • Reviews comment cards and guest satisfaction result with employees. • Responds in a timely manner to customer service department request.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Analyzes information and evaluates results to choose the best solution and solve problems. • Performs hourly job function if necessary. • Extends professionalism and courtesy to team members at all times. • Comprehends budgets, operating statements and payroll progress report. • Performs other duties, as assigned, to meet business needs.The salary range for this position is $71,000 to $92,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Marriott Downtown at CF Toronto Eaton Centre takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/12/2024 03:29 PM

BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for world class candidates to develop relationships and manage the success of our Independent Software Vendors (ISVs). As a partner development manager within AWS, you will have the exciting opportunity to build mind share and adoption of the AWS cloud computing platform across AWS's most strategic business partners.We are always looking to improve and we also recognize there are many ways to lead and partner. We're looking for a Think Big leader with diversity in thought who can add to our company skill set by bringing their unique industry knowledge and creativity to our organization. At Amazon, we live our professional lives by the Leadership Principals. When we hire, we look for those who are Amazonian rather than for someone who fits an exact resume mold. To us, Diversity in thought and experience is a good thing. We are hiring for attitude and training for skill because we recognize success takes many paths. We are looking for someone who can help us create the next version of what it means to be a great partner to our ISVs and is passionate about customers. We will coach the right fit.Key job responsibilitiesResponsibilities will include managing strategic relationships with our key US ISVs to help them grow their business in Canada. Drive C-level, Product Team, Marketing, Field and Channel relationships. By establishing and growing business relationships, and driving partner plans with each assigned partner, you will be responsible for increasing top line revenue growth and overall market adoption of these ISV solutions running on AWS. The ideal candidate will possess both a partner background that enables them to drive successful partnerships, engage at the CXO level, as well as a sales background that enables them to easily interact with enterprise customers and AWS sales/field reps. He/she should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. The candidate must have driven complex campaigns and partner sales. The position also requires a strong technical acumen, along with working knowledge of the enterprise ISVs and IT landscape.Responsibilities- Manage and work with a select group of new and existing partners to define and execute joint sales and Go to Market (GTM) programs- Engage assigned partners field sales organization, channels and end customers to create and drive revenue opportunities for AWS- Working with cross-functional teams to create and execute strategic business plans, team development, and marketing enabling a partner to meet their goals.- Evangelize the partners solution and value proposition internally through AWS and externally with partners & customers as identified by the partner- Driving specific partner sales revenue through management of regular pipeline, opportunities, and business reviews with the partner and all internal stakeholders- Work closely with the partner's customer base to ensure they are successfully using AWS services- Establish AWS as the partner's preferred cloud computing platform across all product and service lines- Work with CRM systems, data warehousing and other analytic tools to establish detailed metrics for tracking purposes.- Prepare and give business reviews to the senior management team.- Manage complex contract negotiations and serve as a liaison to the legal groupAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn't necessary.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- 6+ years of developing, negotiating and executing business agreements experience- Experience interpreting data and making business recommendations- Experience identifying, negotiating, and executing complex legal agreementsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/16/2024 09:08 AM

BASIC QUALIFICATIONS- 2+ years of program or project management experienceDESCRIPTIONAmazon Devices is the team behind Echo with Alexa, Fire TV and Kindle, and is one of the most innovative and fastest growing businesses at Amazon. We are looking for a self-starter with strong analytical and communication skills to support the sales and marketing teams as we grow Amazon's innovative consumer technology business through the retail channel in Australia & New Zealand.The successful candidate will be a detail-oriented individual with a bias for action in managing day-to-day sales operations for our retail channel. You will support internal sales & marketing teams along with our external retail partners where you provide superior service levels and focus on sales and operational excellence in planning, promotional execution, reporting and claims processing. You will have a passion for diving deep into data, providing insights and have a track record of managing multiple datasets whilst inventing and simplifying existing analytics processes. Furthermore, you will orchestrate the coordination of key internal business management and project initiatives that advance our business efficiency, channel engagement, and expand on our opportunities for growth.This is an individual contributor role within the team, with the opportunity for career growth as you scale your impact, implement new and improved initiatives, and contribute to our great work environment.Key job responsibilities• Drive planning and organization of the Device team to best serve the offline retail channel of CE and IT partners.• Centralizing budget, spend and promotional execution• Manage and monitor sales and stock reporting, in close partnership with Sales & Inventory Management stakeholders and retail partners, as well as building new information exchange processes for increased visibility and insights with real-time analysis.• Excellence in project and process-based work esp. simplification of process without compromising outcomes.• Play a vital role in supporting new product launches into the channel, working with our Sales and Marketing team, engaging with retailers and distributors direct.• Coordinates with Legal, Account Managers and Tax teams to draft new contractual arrangements and maintains existing contracts to ensure the scope of services, KPIs and terms are kept up to date with changing business needs.Time-management and organizing of resources to complete projects on time, to specification, and at expected quality.• Drive key project initiatives, engaging with retail partners and internal stakeholders across regions.• Orchestrate business management coordination aiding in short & midterm planning.• Communicate regularly with project stakeholders to gain alignment and present business value, across the organization.A day in the lifeTo succeed, you'll need to be willing to roll up your sleeves, show hustle, and work collaboratively across multiple teams and external retail partners. You will play a vital role in the day-to-day operations of the ANZ devices teams, managing promotional plans, processing claims and diving deep into the data to provide insights and measure success of sales & marketing initiatives.About the team:Amazon Devices-the team behind Amazon Echo, Kindle E-Reader and Fire TV-continues to be one of the most innovative and fastest growing businesses at Amazon. Join a rapidly growing team filled with opportunity to both deliver on new ideas as well as scale your impact. You will report into the offline sales team and be part of a team that embraces calculated risk taking, moves fast to bring value to customers and has fun together while doing so.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement documentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 09:08 AM

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Regional Security Integration Manager. As a Regional Security Integration Manager you will be accountable for physical security systems and devices at datacenters and other related facilities within your assigned region. You will lead high-profile and business critical projects involving physical security systems design, implementation, testing, commissioning and acceptance for our worldwide critical infrastructure including datacenters, leased collocations, and other types of facilities. This opportunity will allow you to accelerate your career growth, develop deeper physical security expertise, and hone your collaboration and influencing skills. While you will be expected to travel to datacenters within your region, you will work with your manager to determine whether you can work from home partially or fully when not travelling. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Regional Security Integration Manager you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities Partner with Security System Engineering and Security Operations teams to ensure security system and device health for operational state CO+I facilities. Travel up to 25% of the time conducting field site visits across the assigned portfolio of datacenters on a recurring basis to assess security system and device health, meet with stakeholders and suppliers, and implement plans to remediate findings of non-conformance. Review, edit, improve physical security designs and scopes of work for security system and project work to ensure compliance and standardization to established baselines, cost and schedule efficiency, and policy. Project management of End of Life, Move/Add/Change and other operational state security system and device projects in accordance with established baseline requirements, deadlines, budget, applicable employment law and company policy. Responsible for facility security system designs, implementation and specification of alarm systems, access control, video surveillance, burglary, and all other types of physical security equipment to achieve security program goals for special projects and initiatives. Collaborate with peer teams and organizations to ensure their team is aligned with broader strategy and initiatives, fully supporting leadership priorities, being good partners, helping reduce costs, time burden, and complexity, and being responsive trusted advisors. Maintain confidentiality, discretion, and protect Microsoft information without question. Embody our culture and values . QualificationsRequired Qualifications: 4+ years experience in Security Program or Program Management or related field. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: Bachelor's Degree in Business Risks, or related field AND 8+ years experience in Security Program or Program Management OR equivalent experience Certified Protection Professional (CPP) or equivalent Protection certification OR Physical Security Professional (PSP) OR equivalent Physical Security Certification. Direct experience in the engineering, design and/or installation of enterprise security systems in datacenters or other critical infrastructure environments is highly desirable. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/23/2024 03:19 AM

Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.This position is a Property Administrator 4 month contract role at the Royal Bank Plaza in Downtown Toronto. About youStrong client relationships are meaningful to you. You enjoy playing a central role in customer care by bringing outstanding interpersonal skills, attention to detail, and a positive demeanor to everything you do.As a Property Administrator, you will be involved in all aspects of assisting the Property Manager. Your outstanding communication and organizational skills mean that you are able to respond to tenant inquiries, you exude integrity and your customer service skills are second to none. You also assist the property manager with regular reporting, budgets, tenant correspondence and planning of events. In This RoleYou develop and maintain positive relationships with property owners, tenants, vendors and contractors.You respond in a timely manner to tenants' needs to meet lease obligations.You support the property manager by preparing regular ownership reports with accuracy and timely.You effectively lead all administrative tasks, including work orders, service requests, rent and expense payments, property maintenance and vendor compliance requirements.What You'll BringMinimum of 2 years' experience in a similar role within commercial real estate.Strong decision-making capabilities to provide high-level service to tenants needs.Excellent customer service skills, proactive, results-oriented, and resourceful.Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail.Bonus skills and experienceFamiliarity with real estate software such as Yardi, MRI, etc.Experience with contracts and leasing agreements.#LI-KR1#LI-Onsite Make your next move an expert one and join us as we lead the industry into the future. Direct applicants only please, no agencies. Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected]: . Date posted: 04/24/2024 08:12 AM

Canada, Toronto Airport Customer Service 23-Apr-2024 Ref #: 24495 LinkedIn Tag: #LI-BM4How you'll help us Keep Climbing (overview & key responsibilities)The Operations Service Manager (OSM) is responsible for providing leadership to front-line teams and the operation. Additionally, this role oversees and coordinates operational performance including, but not limited to, on-time departures (D-Zero), safety, security, customer service delivery and other key performance indicators. It is responsible to work together with WestJet to drive baggage connectivity, ITD process as well as build a strong relationship with airport authorities to handle ad-hoc operational requests. As an OSM, you will serve as an operational liaison between Delta and all contracted business partners within a station. In this Delta leader role, you will also monitor for at-risk behaviors through daily safety observations and provide coaching, training, and corrective action as needed. In addition, you participate in Incident Analysis reports, Injury Prevention Group sessions and applicable station safety meetings. The OSM ensures adherence to the station Safety Business Plan in addition to assuring compliance to our divisional Performance and Safety standards. Moreover, this role, you will ensure distinctive customer service is delivered by demonstrating a high level of customer focus and sensitivity.  You will be responsible for being a key communicator of timely and accurate information and be required to set performance standards and ensure employee accountability. As a Delta leader it is paramount that you will provide support, guidance, coaching and motivation based on individual needs and be a champion leading other through change. The qualified candidate must be strategic in thought processes and decision-making. The qualified candidate must also have the capability to measure and analyze employee performance using performance management tools, available customer service and operational metrics, job shadowing and direct observation. Must champion recognition and rewards.  As part of the station leadership team, the successful candidate will be responsible and accountable for the timely completion and delivery of performance appraisals, quality assurance observations, performance discussions, coaching and counseling and administrative action. The successful candidate must be a strong advocate of employee recognition. Continued training and development in building leadership capabilities is expected. As a Delta leader, the Operations Service Manager will be required to develop both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being. What you need to succeed (minimum qualifications) For Below Wing OSM positions, ramp, and baggage experience.  Embraces diverse people, thinking and styles. Consistently makes safety and security, of self and others, the priority. Demonstrates expertise in operations and strong customer service skills. Working knowledge of Delta policies and procedures Must have the flexibility to manage an operation with varying shifts, extended hours, and "on call" requirements. Strong written and verbal communication, including platform/presentation skills. Ability to coach and deliver feedback for developmental purposes. Must be approachable and have interpersonal skills that foster trust and respect. Experience managing conflict and resolving problems effectively. Should exhibit strong organizational skills and the ability to delegate responsibility to direct reports. Must be able to balance multiple priorities within established time constraints. Proficient in MS Office applications Must be performing satisfactorily in current position.   Knowledge of Deltamatic, ALIS, Loadtrack, Safetrack and another relevant airport technology  Demonstrates that privacy is a priority when handling personal data. Embraces a diverse set of people, thinking and styles. Consistently makes safety and security, of self and others, the priority. What will give you a competitive edge (preferred qualifications) Three years of ACS experience in operations College degree and current leadership experience Previous leadership experience, including direct reports. Salary: . Date posted: 04/24/2024 04:41 AM