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Overview of salaries statistics of the profession "Administration Coordinator in Australia"

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Senior Statutory Planner
Warrnambool City Council, Warrnambool, Victoria
Reference Number: 20201084/1362Position Description:  Senior Statutory Planner.pdfApplications Close: Friday, 27 November 2020 - 5:00pmAn exciting opportunity exists for a Senior Statutory Planner to join the City Development Team. The position seeks a highly experienced planner to work with a diverse range of applications and projects, which contribute to livability, sustainability and growth.To assist in the research and preparation of reports pertaining to planning applications in order to facilitate a review process conducted by both Manager City Strategy & Development and CouncilDemonstrated ability to promote planning principles to members of the public, relevant authorities and internal Council departmentsTertiary qualification in town planning or an associated disciplinePlease ensure that a cover letter, response to the key selection criteria and resume is submitted as part of the application process.Applications close:           5.00pm Friday 27 November 2020Salary Range:                         $79,526 to $86,441 p.aPosition status:                      Permanent Full TimeFurther Enquiries:             James Phillips, Coordinator City Development on 03 5559 4781 or [email protected]   Please refer to the position description here to ensure you meet the key selection criteria, qualifications and experience for this position.Applications are to be submitted to [email protected] with a Cover Letter, Resume and Responses to the Key Selection Criteria.Warrnambool City Council is an equal opportunity employer committed to providing a safe working environment that embraces and values child safety, diversity and inclusion. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, we encourage you to apply.  If you require advice and support during the recruitment process please contact us on the following details: (03) 5559 4800 or e-mailFor details on how to submit your application refer to www.warrnambool.vic.gov.au/how-submit-your-application
In Home Health Care Worker
Grampians Health, Western Region, Grampians
Location: Western Region | Grampians Job type: Casual Organisation: Grampians Health Salary: Salary not specified Occupation: Health and Allied Health Reference: 16597 Job posted: 08/03/2023 Closes: 30/04/2024 Occupation: Health and Allied Health Classification: Job duration: Not provided Contact: Jo-Anne Grant - 0355859830Marnie Baker - 0355859830 Reference: 16597 Occupation: Health and Allied Health Salary Range: Salary not specified Work location: Western Region | Grampians About Grampians HealthGrampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services.  This means your career will be as diverse and rewarding as you strive to be.About the role Grampians Health is looking for Health Care Workers to join our community support team at the HUB.This role would provide high-quality in-home services including respite, personal care and domestic assistance to eligible community members.We are looking for people with a desire to help others, and who enjoy variety in their roles. This position will work closely with other team members to ensure the best client outcomes and holistic care. Training is available on the job, and the role provides a high level of flexibility with hours and days worked.Key ResponsibilitiesAssist clients with daily living in accordance with care plansReporting of changes in wellbeing Provide and assist involvement in meaningful social activities Skills and experienceCertificate III in Individual Support or equivalent desirableCurrent Victorian Driver’s License  Grampians Health Culture & Benefits At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Flexible work arrangements and purchase leave opportunitiesSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysStaff rewards and recognition programsEdenhope region Grampians Health Edenhope is located in the Victorian country town of Edenhope.  It is surrounded by nature reserves, wineries and beautiful walking and biking trails. Grampians Health Edenhope also provides a wide range of services such as acute nursing, aged care nursing, district nursing and community nursing to name a few.How to applyClick APPLY or contact Jo Grant Primary Health Coordinator on 03 5585 9830 for a confidential discussion.All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Personal Care Attendant - Social Support
Grampians Health, North West Region, Edenhope
Location: North West Region | Edenhope Job type: Part time Organisation: Grampians Health Salary: Salary not specified Occupation: Health and Allied Health Reference: 18197 Job posted: 12/12/2023 Closes: 30/04/2024 Occupation: Health and Allied Health Classification: Job duration: Not provided Contact: Kirily Ryan - 0355859825Jo Grant - 0355859830 Reference: 18197 Occupation: Health and Allied Health Salary Range: Salary not specified Work location: North West Region | Edenhope About the roleDo you have a desire to help others, and enjoy variety at work? We are looking for Health Care Workers to join our Social Support program within our Primary Health Department and make a meaningful contribution to the health, well-being and dignity of all clients.Key ResponsibilitiesProvide person-centred care through effective relationships with clients and carers to understand their needs and respond promptly and appropriately.Assist clients in accessing high-quality services that supports them to maintain and/or improving their health and wellbeingProvide personal care for clients as required within your scope of practiceMaintain client documentation and organisational reporting requirementsMaintain staff and client confidentiality at all timesCulture & Benefits At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Flexible work arrangements and purchase leave opportunitiesSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysStaff rewards and recognition programsAbout Grampians HealthGrampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services.  This means your career will be as diverse and rewarding as you strive to be.Edenhope region Grampians Health Edenhope is located in the Victorian country town of Edenhope.  It is surrounded by nature reserves, wineries and beautiful walking and biking trails. Grampians Health Edenhope also provides a wide range of services such as acute nursing, aged care nursing, district nursing and community nursing to name a few.How to applyClick APPLY or contact Kirily Ryan, Social Support Coordinator on 0355859825 for a confidential discussion.All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Assistant Manager - Front Office
Marriott International, Kolkata, Any, India
Job Number 24061710Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Ensures employee recognition is taking place on all shifts. • Establishes and maintains open, collaborative relationships with employees.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Strives to improve service performance. • Collaborates with the Front Office Manager on ways to continually improve departmental service. • Communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Sets a positive example for guest relations. • Displays outstanding hospitality skills. • Empowers employees to provide excellent customer service. • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Provides feedback to employees based on observation of service behaviors. • Handles guest problems and complaints effectively. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Ensures compliance with all Front Office policies, standards and procedures. • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Functions in place of the Front Office Manager in his/her absence. • Communicates critical information from pre- and post-convention meetings to the Front Office staff. • Participates in department meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 07:25 PM
Moxy Crew All Rounder - Front Office (Full Time)
Marriott International, Mascot, New South Wales
Job Number 24068460Job Category Rooms & Guest Services OperationsLocation Moxy Sydney Airport, 56 Baxter Road, Mascot, New South Wales, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementBeware of the Moxy Crew - Moxy is all about creating cool, energetic, communal spaces with a "Crew" who helps guests have some fun. Being a Moxy Crew Member means more than just hooking guests up with extra towels. We're looking for people who: Always think outside the box; Live in the now and know what's next; and have high energy and a fearless do-it-yourself attitude. Our cool places need personalities, not staff. Join the Moxy Crew as a Front Office All Rounder today!Are you up for this?Assist guests arriving and departing the hotel through the check in and departure process Handle general enquiries, engage with our fun hunters and let them play on through each guest experience Build and strengthen relationships with existing and new guests to enable future bookings Support your front office crew in general operational tasks Take guest reservations and perform credit card responsibilities Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectationsAbout You: Experience with OPERA property management system or similar Relevant industry experience in a similar role Working rights in Australia NSW RSAEnthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitudeOur Perks:Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusivenessMoxy is part of Marriott International's Select Stays portfolio, which has committed to putting people first for 90 years. Apply now!Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/18/2024 03:53 PM
Coordinator, Business Travel - Global Sales EMEA
Wyndham Hotel Group, Bhurai In, Any, India
Wyndham Hotels & Resorts is now seeking a Coordinator, Business Travel - Global Sales EMEA to join our team in EurasiaJob Summary Summary The Coordinator, Business Travel - Global Sales EMEA is an integral part of the Global Sales Operations (GSO) team, managing diverse administrative duties and projects. The primary focus of this role is to provide support services predominantly to the Business Travel Sales teams across the EMEA region. The second is to coordinate/own the Request for Proposal (RFP) process in the systems throughout the segment working closely with the EMEA business travel sales teams and applicable hotels. The individual plays a vital role in raising awareness for Wyndham Hotels & Resorts, help sellers to generate business to Wyndham hotels and will effectively communicate our value proposition to existing business partners and prospects. Additional responsibilities include assisting other members of the wider EMEA Sales team on an 'as required bases. The job holder will also be working directly with both managed and franchised hotel teams to educate, support and deliver opportunity and revenues through the Wyndham Hotels & Resorts systems. In addition to the core responsibilities outlined, the role will also undertake ad-hoc projects that may not be related to business travel, contributing as defined by their line manager, in response to the dynamic demands of our business. ComplexityThe level of decision-making authority in this role is moderate depending on the task. Most tasks will be either regular ongoing / weekly / monthly etc. or should be requested with a full brief. RFP deadlines and content are the responsibility of each Account Owner, as is the communication with the clients regarding acceptances, declines and rate loading of each account. For RFP process the level of autonomy and decision making on a day-to-day basis is minimal, decision making is moderate and autonomy on a day-to-day basis is minimal. The impact of decisions will be the same as those of other members of the team, with the same level of responsibility. This role does not have any supervisory responsibilities attached to it. The Coordinator, Business Travel - Global Sales EMEA will be required to be the subject matter expert in the tools used by the Sales Team, Hotels and Clients to be able to educate, train and answer questions on the tool and the process. Adding to the complexity, the role mandates a proactive approach to self-learning, crucial for meeting unique support needs in diverse events. Despite lacking direct supervisory responsibilities, the role operates with a level of responsibility that goes beyond coordination, embodying ownership, expertise, and proactive engagement with multifaceted tasks. They will further support the team by providing a variety of administrative services on an 'as required' basis. Experience/Certificates/Education High school diploma or equivalent is required. Experience in working within a hospitality company or other fast-growing organization is required. Knowledge of the Business Travel RFP process at the hotel level, as well as experience in using Cvent Transient (formerly Lanyon), is required. Experience using tools such as Salesforce, SynXis, and HRS is essential. Experience in hotel-level administration/coordination would be helpful. Experience in working with cross-functional global teams would be highly beneficial. At least three years' experience in using MS Office Suite is required. Experience in database management would be helpful. Account management skills would be helpful. Project management skills and a high affinity towards data and technology would be helpful. Fluency in spoken and written English is essential, with an additional language being desirable. Must be able to travel throughout the EMEA division and beyond as required. Abilities/Key Competencies/Skills Abilities/Key Competencies/Skills: Support Mindset: Assist Sales EMEA Teams, colleagues, and external stakeholders as needed to achieve collective goals. Deadline Management: Thrive under tight deadlines in cross-functional and multicultural teams. Flexibility: Adapt to changing business needs, embracing new ideas, initiatives, and responsibilities. Quick Learner: Rapidly learn new tools and technologies. Multitasking: Prioritize time-sensitive requests with high-level multitasking skills. Communication Skills: Exceptional written and verbal communication abilities. Matrix Structure Navigation: Navigate matrix structures proficiently, fostering effective communication. Interpersonal Communication: Collaborate effectively with diverse individuals across backgrounds and regions. Accountability: Demonstrate reliability and accountability in achieving results. Team Orientation: Maintain a goal and team-oriented mindset. Adaptability: Embrace new ideas and initiatives to meet evolving business needs. System Proficiency: Proficient in Microsoft Excel, Word, Outlook, PowerPoint, Adobe, Cvent Transient, SalesForce, SynXis, and HRS. Scope/Financial ResponsibilityAlthough this position does not manage a separate cost centre, it is the responsibility of the Coordinator , Business Travel - Global Sales EMEA to manage their expenses accordingly. This person will hold a level of influence amongst existing and potential clients as well as in the managed and franchisee hotels and will act as a EMEA Sales ambassador for the company and our brands as we expand our visibility in the EMEA region. COMPANY OVERVIEW:Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands-think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8-Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.Job Location: WHG India, Baani Address One, Golf Course Road, Sector 56, Gurgaon, Haryana 122011 Employment Status: Full-time Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.Salary: . Date posted: 03/30/2024 01:13 AM
Customer Service Administrator Financial Services
, Melbourne CBD
Full time, Permanent Role for Recent Graduates|$65,000 Salary PackageOur client is a leading name in the financial services industry, specialising in insurance solutions. Renowned for their commitment to excellence and client-focused approach, they offer comprehensive services tailored to meet the diverse needs of their clientele. They are passionate about training recent Graduates in Economics / Finance who have a true drive to grow in this field with ongoing training and support.As a Customer Service Administrator, you'll handle inbound and outbound calls to customers, providing assistance with various financial services inquiries, including policy details, claims processing, onboarding and account management.While recent graduates are welcome, we seek individuals with a strong dedication to customer satisfaction, excellent communication skills, and the ability to quickly grasp financial concepts. You will be responsible for maintaining accurate records of interactions, ensuring compliance with industry regulations and upholding the company's standards of service excellence.We are seeking recent graduates who are enthusiastic, eager to learn, and passionate about providing exceptional customer service. While prior experience in the financial services sector is not required, candidates should possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.This role offers an excellent opportunity for recent graduates to kickstart their career in the financial services industry and gain valuable experience in a dynamic and supportive workplace. If you're ready to embark on a rewarding career journey we encourage you to apply and join our esteemed team.Alternatively, if you have experience in financial services within Customer Service including superannuation, wealth management, insurance or banking, we will consider your application for other positions suitable that may arise.- Full time, on site permanent role for Recent Graduates- $65,000 salary package- CBD location on site- Ongoing supportive training and development in a dynamic and rewarding workplace
Receptionist, Office Coordinator
Colliers International, Vancouver, Any, Canada
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.* **This position is an onsite role based out of our Vancouver, BC office.*** About youAs a Receptionist, Office Coordinator, you own the reception area and use your relationship building skills to provide service excellence to everybody who passes through the office. You are the first point of contact for the company and are devoted to creating positive experiences by exceeding expectations with both business and personal interactions. You bring your resilience and a proactive approach to any project that you tackle. You are always open to lending a helping hand and bring a positive attitude towards everything that you do.In this role, you will...Design a delightful and welcoming environment for employees and guests. Greet clients in a friendly and professionally manner in person and over the telephone.Skillfully answer and direct incoming telephone, email, and online inquiries. Direct incoming and outgoing mail; arrange and track couriers.Liaise with key suppliers/vendors; ensure contracts are organized and up to date. Proactively oversee all property and related items: point person and Landlord liaison for facilities, cleaning & maintenance.Ensure the office is well equipped with stationary and office supplies and well kept . Ensure meeting rooms and shared spaces are well kept and properly maintained.Update internal process documentation for Reception and the Business Services team. Update internal process documentation for the Business Services team.What you'll bring2+ years of business or office experience in a progressive, fast paced client-facing environment. Commercial Real Estate experience preferred.A flair for managing a multiphone line, answering and directing queries from employees and guests.Proficient in Microsoft Office: Word, Excel, PowerPoint, and Teams, including Outlook.Exceptional interpersonal and communication skills. Excellent organizational, problem-solving, and time management skills.Ability to plan and prioritize projects and tasks in a fast-paced environment with tight timelines.Approximate Salary Range for Rol e: $ 48,112. 00 t o $53,000.00 Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. #LI-EH1#LI-OnsiteMake your next move an expert one and join us as we lead the industry into the future. Direct applicants only please, no agencies. Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected]: . Date posted: 04/03/2024 08:13 AM
Sales Coordinator, Asia Inbound Cluster
Marriott International, Sydney, Any
Job Number 24048268Job Category Sales & MarketingLocation Sydney Area Office, Sheraton Grand Sydney Hyde Park, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SCOPE The Sales Coordinator will be required to support Market Director of Sales - Asia Inbound in the coordination of all aspects of day-to-day activities including reporting and administration. Plus, conduct their duties in a courteous, safe and efficient manner, in accordance with the company's policies and procedures, ensuring that a high level of service is maintained. KEY RESPONSIBILITIES To provide the sales support functions, handle inquiries, sourcing information, coordinate appointments, site inspections and entertainment for all managed Cluster hotels including Sheraton Grand Sydney Hyde Park, Sheraton Grand Mirage Resort Gold Coast, Sheraton Melbourne, Marriott Melbourne Docklands, Sydney Harbour Marriott, Four Points by Sheraton Brisbane, JW Marriott Resort Gold Coast, Four Points by Sheraton Sydney, Moxy Sydney Airport, Westin Perth, Westin Brisbane, Marriott Brisbane, Marriott Melbourne, AC by Marriott, Courtyard by Marriott Flagstaff Gardens, Element Melbourne, Tasman Luxury Collection, Marriott Adelaide and Le Meridien Melbourne Prepare proposals, negotiate rates and issue contracts as required Coordinate VIP reservations, amenities and letters as required Respond to inquiries and follow up and handle calls in courteous manner. Assist sales team on projects and client entertainment and coordination of trade shows, famils and sales trips. Prepare weekly pace reports and cross check actual room revenue with individua hotels for any discrepancies Keep all the hotels information up to date including menu pricing, fact sheets Ensure all responsibilities and deadlines are met Assist with sending out hotel promotions offers as required Preparation of correspondence in coherence to Marriott International brand standards Active involvement in developing and upholding ISAC & SFA standards Assist in the maintenance of the SFA and ISAC database, ensuring account, contact and booking profiles are updated daily and are accurate per the Starwood standards Maintain an accurate expense calendar/schedule including all travel, requisition, trade show, entertainment expenses Maintain an appropriate level of stationery Ensure the maintenance and working order of office equipment and resources Set up and maintain a list of domestic and international famils and comp rooms Prepare and maintain a complete trade show and travel schedule including costs Assist as requested by the Director of Sales and provide support where needed to the Sales Executive Maintain the strictest confidence on all matters relating to Marriott International Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation and Marriott International Policies Anticipate guest's needs through observation and offer prompt, efficient service either personally or through effective communication with other associates. Comply with and abide by all polices and procedure and information as outlined in Associate handbook To work as and where directed by Management plus follow all reasonable requests Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 03:31 AM
Recruitment Coordinator
Michael Page, Perth
End to end recruitment, posting ads, pre screening, interviews, offering candidates.Acting as the first point of contact for candidates, assisting with rosters and availability of candidates.Liaising with clients and hiring managers to discuss team requirements.Reporting and associated due diligence.Reference checking and pre employment checks.Experience in high volume administration, customer service, mobilisation or recruitment administration.Willingness to learn, positive attitude and team player mindset.Demonstrated experience taking a solutions focused approach to work.Full time availability.
Ambassador - Front Office
Marriott International, Lucknow, Any, India
Job Number 24060357Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSet up accurate accounts for each guest upon check-in according to their requirements. Assign room according to guest request and preferences whenever possible. Ask for and enter Marriott Rewards information; sign guests up for Marriott Rewards. Verify and adjust billing for guests. Block rooms in the computer and identify designated requirements and requests. Communicate guest and employee messages by printing and arranging for delivery. Run and check daily reports/contingency lists. Identify and explain room features to guests. Supply guests with directions and property information. Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up with guest regarding satisfaction with guest-related issues. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Notify Loss Prevention/Security of any guest reports of theft.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:34 PM
Guest Service Associate - Front Office
Marriott International, Agra, Any, India
Job Number 24067733Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Agra, 119/8 & 120/8, Ashok Cosmos Mall, Agra, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/18/2024 03:08 PM
Manager - Sales & Commercial Operations (Ontario)
Southern Glazer's Wine & Spirits, Toronto, Ontario, Canada
What You Need To KnowOpen your future to incredible career potential. Work for an industry leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. As a full-time employee, you will be eligible for our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, disability coverage, life insurance plans, and an RRSP plan. We also offer wellness initiatives, parental leave, vacation accrual, paid sick leave, and more. At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY. OverviewLead the sales execution activities of a diverse sales force covering one or multiple Provinces, achieving individual, team, and organizational quotas through strategic planning and operational oversight. Primary Responsibilities Manage and coach a team of Provincial Sales Managers, Field Sales Managers, Trade Development Managers, Key Account Managers, Territory Managers and Trade Development Coordinators to drive commercial performance and talent development Stay apprised of federal and provincial laws affecting the beverage/alcohol industry within regional responsibility Foster Senior Level relationships with Liquor boards across regions to execute Trade Development objectives and stay abreast of industry regulations Design and implement strategic sales plans for key accounts (Retail & On Trade), establish territories, quotas, and goals, and coordinate sales distribution Conduct sales meetings, train, motivate, and develop the team to achieve sales targets and improve product distribution Develop KPIs, track and report key commercial, operational, and financial metrics Additional Primary Responsibilities Oversee Regional P&L, annual budget planning and the Latest Estimate (LE) management process Collaborate with Trade Development and Supplier Development teams on supplier visits and execute Route-to-Market strategies Analyze expenditures and align with budgets to ensure financial objectives are met Lead collaborative working relationships with internal teams to develop and validate sales objectives and reports Prioritize investments in enabling technologies to enhance sales productivity Identify opportunities for process improvement and facilitate functional partnership meetings to optimize forecasting and demand planning Perform market visits and manage escalations, guiding brand priorities and best practices Perform other duties as assigned Minimum Qualifications Bachelor's degree in Business Administration or related field and five years of experience in financial analysis and consumer goods sales. Minimum 5 years of leadership experience managing teams in sales. Comprehensive understanding of beverage/alcohol industry regulations and product knowledge. Proficiency in Word and Excel, including advanced functions. Strong project management, organization, and time management skills. Excellent communication, customer service, and interpersonal skills. Physical Demands Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine Physical demands with activity or condition may include occasional to the rare amount of time include walking, bending, reaching, standing, and stooping May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO StatementSouthern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities, and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.Salary: . Date posted: 04/06/2024 12:36 PM
SDA Coordinator
Entrée Recruitment, Wayville
Newly created permanent full-time role | Based in Wayville | $85K-$90K + superFull transition lifecycle ownership | Fast tracked career developmentCulture of professionalism, respect, inclusion and flexibilityAbout the CompanySuccessfully established interstate and in SA, InPlace Living has new headquarters located on Greenhill Road in Wayville and is positioned to burst into the SA marketplace. InPlace Living is a NDIS registered provider of Specialist Disability Accommodation (SDA). They design and develop customised housing solutions in all SDA categories for people with complex and high disability support needs. About the RoleAs the Specialist Disability Accommodation (SDA) Coordinator, you will be employed on a full-time permanent basis and will be responsible for facilitating seamless transitions for SDA participants into their new homes with support to independence and choice of suitable environs that reflects the InPlace living commitment.DutiesTriage and process new intake and SDA enquiriesCritically analyse applications and identify potential matches with a person-centred approach to vacanciesGather intake information and initial risk identification assessments to determine the needs and preferences of potential SDA participants (inclusive of SDA funding levels) and develop and implement personalised transition plansCoordinate and collaborate with external stakeholders such as supported independent living service providers, support coordinators, hospitals, social service agencies and healthcare professionalsConnect and support participants during the handover process to the internal tenancy team and ensure compliant record keeping and administration throughout the processesAssist participants and their advocates to make informed decisions on their SDA options, act as their main point of contact throughout the process and after transition into their new homeSkills & ExperienceHold or obtain an NPC, NDIS Worker Screening and WWCCProven experience in intake coordination or transition roles within the disability or healthcare sectors is essential Strong interpersonal skills with the ability to manage expectations while building positive relationships with participants, families, and internal and external stakeholdersCompassionate and person-centred approach Excellence in administration and ability to navigate multiple systemsCulture & BenefitsDiverse role with career development opportunity in the evolving sector of SDA/NDISSupportive leadership with extensive sector experience Support the creation of positive, self-directed living experiences for NDIS participantsGround floor opportunity with substantial business growth projectedCulture of professionalism, respect, and care, in newly refurbished premises with free parkingHow to ApplyClick APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Samara Dela Roza quoting reference number JO-2403-9203. Telephone enquiries are welcome on (08) 8100 8834.
Guest Service Associate-Front Office
Marriott International, Hyderabad, Any, India
Job Number 24062540Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Hyderabad, Level 10 SLN Terminus Survey No 133, Hyderabad, Telangana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The impact you'll makeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.You're welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 09:22 AM
Mgr-Front Desk
Marriott International, Lucknow, Any, India
Job Number 24062799Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM
AsstMgr-Front Desk
Marriott International, Lucknow, Any, India
Job Number 24062783Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels, and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers, and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM
Business Administration Professional
Siemens, Mumbai, Any, India
Business Administration ProfessionalThe main task is to drive the financial performance of the business unit for Real Estate commercial management of Digital Industries Software entity (DI SW). The role shall be the guiding torch for the location management of the performance of the business and the path forward by providing insights based on the key drivers of the business.Change the future with us. • You'll be responsible for financial performance for the business division (Siemens Real Estate) by monitoring, controlling & analysis of the overall P&L which shall include comparison of forecast v/s actuals, ensuring proper booking of costs, etc. • You'll engage in controlling end to end specific projects related to process improvement/Savings/Internal control etc. and will be location coordinator for those projects from commercial implementation.• You'll drive end to end Budgeting process for the business division, and interface to Central team in Mumbai to address all queries pertaining to DI SW. • You'll prepare presentations for Management both India & Local for review and meetings as and when requested and participate proactively.• You'll regularize Balance sheet reviews and take appropriate actions post review. • You'll coordinate monthly review meetings and forecast process with the technical colleagues in the location.• You'll be responsible for Accounting, Audit and Tax related aspects, queries related to the location and ensuring compliance with rules and regulations.• You will get exposure to tools like Big Data,Qlik Sense, Tableau if you have the drive to innovate and explore your creative side.What you need to make real what matters.• You are a Graduate in Commerce with MBA in Finance, /ICWAI/CA and bring professional experience of up to 5 years, with exposure in commercial and accounting/controlling functions with strong analytical skill, worked extensively on SAP, Excel, Power point etc.• You have great communication skills, love to work in teams and best at collaboration.We've got quite a lot to offer. How about you?This role is based in Mumbai. You'll also get to visit other locations in India, so you'll need to go where this journey takes you. Last but not the least. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. we're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow. All the Best!!Find out more about Siemens careers at: www.siemens.com/careersSalary: . Date posted: 04/10/2024 02:21 PM
Compliance Coordinator
Compass Group Canada, Mississauga, Ontario, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine working in a place that offers great resources to help you achieve your greatest potential. At Foodbuy, our solutions strengthen supplier relationships, customize offerings, and lower purchasing and production costs. In turn, we can give our passionate employees ongoing opportunities to grow. Join us.Why work with Foodbuy? We are a member of Compass Group Canada, the leading foodservice and support Services Company. We extend our value-driven purchasing service model to external clients who benefit from our negotiated contracts with manufacturers that support food and beverage and facility management suppliers.Job SummaryThe Compliance Coordinator will provide support to the Foodbuy Compliance team in identifying, tracking and follow-up on opportunities, gaps and works to provide creative solutions in a timely manner to meet various deadlines.Now, if you were to come on board as our Compliance Coordinator, we'd ask you to do the following for us: Provide support and assistance to Compass Account Managers in the areas of forecasting and Sector Business Plans. Regular maintenance to ensure that proposed substitutions are in line with current approved product list (where applicable), active item status (e.g., not discontinued), and Standard Operating Procedures are up-to-date based on current contract status following Schedule A updates and contract negotiations. Conduct regular audits of one-off status changes on priority substitutions and auto substitutions from vendor. Prepare presentations and decks for all Compass Sector and President reviews which includes Managed Order Guide (MOG) KPI slides as well as Vendor Compliance slides and ensures the maintenance of the backup file. Build and maintain metrics to demonstrate the best practices by Sector. Provide strategic reporting on the team's impact on the business and maintain the KPI tracking. Top 5 Sector Opportunities: Keep a record of sector feedback including which changes are feasible and according to which timelines will allow us to better keep track of our forecasted impact and help ensure that we are not suggesting changes to units/sectors that have previously declined a change. Follow up on pending behaviour changes to help ensure that action is being taken according to our projected timeline. Identify "like for like" options for all rationalized spend and liaise with finance to ensure appropriate zero-based metrics analysis is completed and on time. Think you have what it takes to be our Compliance Coordinator? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role: Post Secondary degree or diploma in a related field (e.g., business administration) or equivalent work experience. Previous experience in Supply Chain Management and a Food Service environment. Solid understanding of relevant laws, regulations, and compliance frameworks. Excellent analytical and problem-solving skills. Strong attention to detail and ability to prioritize tasks effectively. Exceptional written and verbal communication skills. Ability to work independently and collaboratively in a team environment. Proficiency in using relevant software and tools including Excel and PowerPoint. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/11/2024 04:11 PM
Front Office Agent
Marriott International, Pune, Any, India
Job Number 24063507Job Category Rooms & Guest Services OperationsLocation Marriott Suites Pune, 81 Mundhwa, Pune, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/11/2024 10:01 AM