Overview of salaries statistics of the profession "IT Support Analyst in Australia"

A bit about us:SkyCity is New Zealand's largest entertainment provider and the variety across our business is exciting.  We are world-class and it is our people who are our heart and soul.  We provide opportunities to learn from some of the best in the business as well as career advancement.About the role:This role provides quality data reporting and support services to the Host Responsibility Department working with key systems and technologies such as Facial Recognition.  It will assist in developing a Best Practice guide and gathering data for any reporting needs to show compliance with the Host Responsibility Programme.  It requires an understanding of the operational level of the business, it's capability needs and the ability to provide tactical support and develop solutions that are aligned, outcome focused and sustainable.About You:You'll have a thorough knowledge of Advanced Microsoft Word and Excel, be able to demonstrate strong numeracy and literacy skills and a sound knowledge of reporting, analytical and research techniques.  A high attention to detail is required, as are project management skills. This is a fantastic opportunity for someone with previous experience in data analysis looking to develop their skills in this area or a recent grad looking to build on their theoretical skills.  What's great about working at SkyCity?A supportive and diverse company cultureWork with people who care, are driven and energetic$2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)Heavily discounted staff car parking and dry cleaningSubsidised medical insuranceCareer progressionDiscounts at our outlets   At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce.  We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs.If you are interested in this role and feel you have the relevant skills and experience we would love you to apply online today

Are you TERRIFIC with customers and would love to work with a close knit team? Then this may be the role for you! As New Zealand's largest Entertainment Company, the SkyCity Entertainment Group is a diverse and vibrant organisation that attracts positive and innovative individuals to participate in our professional, results-orientated culture.  About SkyCityAt SkyCity, it's our vision to be the leader in gaming, entertainment and hospitality in our communities.  We are one of Australasia's most popular casino and hospitality destinations.A bit about the role:As Service Desk Analyst, you'll provide support for incident resolution and request reported to the Group ICT Service Desk via phone, email or in person.A bit about you:You'll have Level 1 IT skills and be comfortable working with a 24/7 rostered environment.  Excellent customer service is essential, as is strong communication skills and a desire and ability to problem solve. What's great about working at SkyCity?A supportive and diverse company cultureWork with people who care, are driven and energetic$2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)Heavily discounted staff car parking and dry cleaningSubsidised medical insuranceCareer progressionDiscounts at our outletsAt SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce.  We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs.              We are a fast-paced, ever-changing business so if you're interested in joining our hard-working team, please apply online. 

Implement, execute, and maintain internal controls over financial reporting.Partner with Group Finance to establish and maintain effective control activities.Review and challenge management on process implementation and documentation.Provide interpretation and training on Policy Manual.Support management in assessing internal control deficiencies.Coordinate the execution of the ICA process.Monitor management attestation process and report internal control issues.Oversee controls testing activities and manage testing team capacity.Ensure ITGCs supporting ICFR meet requirements.Handle ad hoc activities/projects as needed. Coordinate testing of controls' design and operating effectiveness.Manage controls attestation and documentation processes.Ensure appropriate IT certifications and business-level sign-off and finance and ELT have access for sign-offs.Use customer insights to guide business initiatives and implement and apply best practices in customer initiatives. Maintain high standards in all contacts and interactions, communicating clearly and appropriately to stakeholders.Collaborate and provide regular reporting and updates to key stakeholders across the grpup. CA or CPA qualified.Experience working within an Big Four consultancy firm.Strong technical knowledge of SOX/US GAAP and Internal controls testings.Strong written and verbal communication skillsSelf-motivated individual that is keen on continuous improvement and learning opportunities.

Proactively identify, analyse, and resolve Standing Data and metering data issues and exceptions through all internal and Market systems for all LNSP functionsAssess issues and exceptions across the end-to-end process and systems, determine root causes and recommend solutions.Provide operational support and input when required to Business and Industry sponsored audits and market compliance related activities.Provide the specialist, domain knowledge and leadership in the engagement with internal and external stakeholders to support the correct and timely resolution of incidents and issues.Proven Analytical Skills - Ability to compare and analyse detailed data from varied sources.Experience working in Energy Sector.Strong Problem-Solving Skills - Organised approach to problem definition, identification and assessment of alternatives, and selection and implementation of the recommended solution.IT Skills - Demonstrable ability to use MS Office other data analytic tools.Strong Attention to detail.

Data Transformation and Cleansing:Utilize advanced techniques to transform and cleanse raw data from Excel spreadsheets.Ensure data accuracy, consistency, and completeness through rigorous validation and cleaning processes.Collaborate with stakeholders to understand data requirements and refine data transformation workflows accordingly.BI Dashboard Development:Develop interactive and visually appealing BI dashboards using tools such as Power Query and BI.Design intuitive dashboards that enable stakeholders to easily interpret complex datasets and derive actionable insights.Customize dashboards to meet the specific needs of various departments and stakeholders within the organization.Data Analysis and Interpretation:Conduct in-depth analysis of transformed data to identify trends, patterns, and correlations.Translate analytical findings into actionable recommendations that support strategic decision-making.Present analysis results and insights to stakeholders in a clear and understandable manner.Continuous Improvement:Stay updated on the latest trends and best practices in data analysis, transformation, and BI dashboard development.Proactively identify opportunities to enhance existing processes and workflows for greater efficiency and effectiveness.Collaborate with team members to implement improvements and drive continuous enhancement of data analytics capabilities.Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field.Proven experience in data analysis, transformation, and BI dashboard development.Proficiency in Microsoft Excel, including advanced functions and formulas.Strong understanding of Power Query and BI tools (e.g., Power BI, Tableau, etc.).Excellent analytical and problem-solving skills, with keen attention to detail.Effective communication skills, with the ability to present complex information in a clear and concise manner.Ability to work both independently and collaboratively in a fast-paced environment.Prior experience working with large datasets and handling sensitive/confidential information is a plus.