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Loss Prevention Executive
Marriott International, Mumbai, Any, India
Job Number 24064989Job Category Loss Prevention & SecurityLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/13/2024 09:47 AM
Data Engineer
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.The Data Engineer is a strong technical team member with certifications and experience developing and operating Microsoft Azure and Microsoft Power BI platforms. The role includes both Azure Data Engineer and Power BI Reporting Engineer responsibilities. This role is on a team supporting and managing Four Seasons Azure environments and infrastructure and the growing enterprise portfolio of Power BI dashboards and reports. This tool set includes but is not limited to ADL, ADF, Synapse, Data Bricks, AAS, Cosmos DB, Function Apps, Logic Apps, Power BI, and the Power suite.The role includes responsibilities in the technical Run Operations team, working with Four Seasons team as well as contractors and consultants in steady state operations. With Four Seasons' growth in mind, the role also includes responsibilities to assist in smooth intake and integration of recently-delivered products and sources into efficient day-to-day Run Operations. The role, then, includes active participation in daily Operations stand-up, daily work prioritization, performance and environment monitoring, issue and outage triage, and oversight of resource addressing many ServiceNow queues.The role also includes aspects of technical delivery -- providing key Four Seasons source, infrastructure, data model and KPI knowledge to technical delivery teams as required. The role will also include at times leading their own BI projects and projects teams through requirements collection, build phases, promotion and hyper-care.The candidate is capable of working with the many in our user community, at a breadth of levels, to understand requirements, concerns and issues, and translate and incorporate institutional knowledge into technical solutions. Strong service, communication and problem-solving skills are key.The candidate will work closely with our Manager, IT Data Engineering and Manager, IT Data Operations.This role is based in Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Senior Director, Enterprise Business Intelligence and Sales Applications, IT Operations. This role involves interactions with primarily internal stakeholders at various levels. What You'll Be Doing Data Engineering:Actively participate in and sometimes lead, if required, daily technical BI Operations teams through daily issue and ticket triage, work prioritization and escalation processes.Maintain and monitor the Enterprise BI Production, Dev and Test environments to ensure high availability and quality including proactive performance and resource management.Implement after hours environment maintenance and outage/incident resolution, including communications with vendor partners as required.Proactive oversight of 12+ ServiceNow queues aggregating tickets globally for service levels and opportunity for improvementParticipate in the design and implementation of BI solutions including the design of the Azure data warehouse, building data pipelines, tables, data models, reports.Participate in technical teams through design, build, and implementation for best of breed BI infrastructure for Four Seasons.Participate in and/or lead testing phases to completion.Ensure successful defect resolution with technical and business during unit testing phases.Bring experience and discipline in Dev Ops practices to the role and work.Reporting Engineering:Provide strong Power BI Skills to enable Four Seasons to both create reports in house and enhance existing as required.Engage with technical vendor partner resources on Power BI reporting engagements for Four Seasons' best interests.Assist in growing Four Seasons' Power BI skills, in IT teammates and BU colleagues.Assist in and own as required evaluation of Power BI reporting issues and solution options.BI User Support:Grow and provide solid understanding of Four Seasons institutional knowledge, the Business Units' BI needs and reporting functionality.Respond to user questions regarding enterprise BI dashboards and reports, data and processes.Assist and guide other consulting, IT and BU colleagues and vendors re ticket triage and solutions.Conduct and facilitate meetings to solve day-to-day issues.Enterprise Data Vendor Relationships:Engage with consultants and vendor partners regarding new source, infrastructure and reporting requirements and formats for Four Seasons ingestion and reporting use.Liase with vendors as required for issue, technical or functional support.Liase with vendors to stay current on changes, releases and environment considerations as appropriate.BI Documentation & Process:Collect and document requirements.Build and document Business Intelligence process models, specifications, diagrams and data flow documentation.Determine and document root cause analysis, remediation, issue and outage summaries.Maintain secure deployment guides, architecture and integration diagrams.Ensure IT support materials are kept up to date. Who You Are Excellent analytical, mathematical, and creative problem-solving skills.Excellent listening, interpersonal, written, and oral communication skills.Logical and efficient, with keen attention to detail.Self-motivated and directed.Ability to effectively prioritize and execute tasks while under pressure.Able to exercise independent judgement and take action on it.Strong customer service orientation.Experience working in a team-oriented, collaborative environment.Key Technical SkillsData Engineering in Microsoft Azure Environment + Toolsets (ADLA, ADF, Synapse, Data Bricks, AAS, Cosmos DB, FunctionApps, Logic Apps etc)Microsoft Power BI delivery and supportMicrosoft Power Suite delivery and supportStrong SQL query skillsStrong history in Python, Csharp, Scala, JavaData process improvementWorking in large data setsConfluence, Jira, TestRailHelpdesk Tools and methodsMicrosoft VisioMicrosoft Office Suite, very strong Excel What You Bring 4-5 years of Data Engineering, Visualization and Analytics experience - in Azure environments, Power BI or similar platforms.University or higher degree in Engineering, Mathematics, Information Systems, Computer Science, Technology and/or Data Management or Business Administration with a technical or IT interest.Candidate has preferably completed Azure Fundamentals and Azure Data Engineer Certifications.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/26/2024 09:54 AM
Loss Prevention Executive
Marriott International, Goa, Any, India
Job Number 24054078Job Category Loss Prevention & SecurityLocation Courtyard Goa Colva, Colva Beach Road, Goa, Goa, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/27/2024 04:27 PM
Electrical Design - MV Motors
Siemens, Mumbai, Any, India
We at Siemens Large Drives Applications (LDA), engineer and produces heavy-duty electrical drive systems for medium and high voltage ranges: electrical motors, converters, and generators. Additionally, we offer special large drives for ships, mines, and rolling mills. Our digitalization expertise and outstanding service keeps the performance and availability of the drives always at the maximum.We serve our customers through innovation and sustainable supply chain management, we solve challenges for customers and society by developing, manufacturing, and servicing world-leading motors, drives, generators, systems, and solutions.We continuously learn how to be a high-performing, trusting, and collaborative organization by empowering and leading our people. Job Responsibilities:Here we are engineering the Medium Voltage Motors. Electrical engineering pertaining to the induction motors that includes-*Perform the electrical calculations and prepares the designs and BOM in SAP and creates the documentation.*Make the technical offers for the Medium voltage 3Ph Induction motors for various applications and with stringent customer specifications.*Has thorough knowledge in design of three phase induction motor the preferably has an experience in IM design.*Has basic knowledge of the National and international standards governing motors*Identify and select the components based on given specifications, support to SP and manufacturing*Analyze the test results and use in the daily engineering activities Support to sales and BD.*Work on cost reduction with innovative solutions to minimize the cost of offerings/product.*Analyze localization requirements and designs/adapts products and solutions accordingly.*Support to manufacturing to solve the technical issues*Communication with internal partners such as execution team, Quotation support team, sales team and external partners such as vendor, customer, consultant, etc.*Experience of 4-8 years in the field of IM motor design.We've got quite a lot to offer. How about you?This role is based in Navi Mumbai, You'll also get to work across the business in LDA India and beyond, You'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about LDA India at: https://new.siemens.com/global/en/company/about/businesses/portfolio-companies/large-drives-applications.htmlAnd about Siemens careers at: www.siemens.com/careersSalary: . Date posted: 03/27/2024 03:07 PM
Manager, Residential Property Management - Americas
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Residential Property Management, AmericasThis position will support the Director of Residential Property Management for the Americas in the creation and review of carrying cost budgets and governing documents for new residential projects. This individual will ensure all materials, tools and references for each new residential project are complete and accurate through the different phases of the project and will work closely with all employees at various levels, both internally and externally. What You'll Be Doing: Development of carrying cost for new residential projects (60%)Manage the review process by providing input into the residential and mixed-use carrying cost budgets for new residential developments as assigned to ensure that Four Seasons assumptions are incorporated, reasonable and accurate.Provide support and analysis regarding new residential projects on finance matters as it relates to types of cost, cost allocation methods, market/internal cost benchmarking as well as residential rental impact as assigned.Work with local budget consultants and other FS team members to identify and understand budget input and assumptions.Provide comparative analysis and reasoning on all cost allocation assumptions built into the budget to support the overall budget development process. Provide baseline analysis and due diligence research on market-specific requirements regarding taxes, insurance, residential labour rates, and union issues that may affect the carrying cost budget as directed.Provide a detailed breakdown of the labour FTE assumptions including compensation and benefits assumptions.Provide a detailed breakdown of all operating costs that are required for each project based on the operating plan.Manage the budget template to meet the pre-opening requirements as well as the needs of local filing requirements to go to market.Ensure all budget items are understandable, clear, and transparently documented.Manage all budget files along the design and build phase including tracking the status of approval and change.Ensure all budgets, including capital IT budgets, pre-opening operations budgets, and build-out-sell-out budgets all tie together regarding the assumptions used.Governing Documents/ Project Documents/ Property Management & Operations requirements for new residential projects (25%) Assist in reviewing all governing documents focusing on financial and property management related matters to ensure all terms are clear and can be practically managed.Provide desktop research regarding local property management law, including obtaining a copy of local Acts and Statutes.Review and highlight any significant law that may impact budgets and governing documents.Provide desktop research regarding local licensing requirements for managing residential properties in the market.Review and comment on colour-coded demarcation maps for all residential projects in the region.Manage and assist with any process to obtain any required property management licenses for all residential projects in the region.Prepare operating plans for residential and mixed-use projects.Gather and analyze data related to residential operations internally and externally.Other duties (15%)Assist with putting together handover packages and orientation materials for the pre-opening teams regarding the rationale and references used in the carrying cost budget.Participate in cross-functional internal meetings as directed.Participate in developer/external partner meetings as directed.Support the Corporate Residential Team in research, collating and developing collateral, content, and tools to communicate best practices in residential project execution.Support and provide research results and analysis to open and operating projects as required.Provide support for compliance reviews for open and operating residential projects.Support regional and global residential initiatives as directed. What You Bring: 5+ years of well-rounded experience in Finance/Accounting, Data Analysis, Hospitality and/or Mixed-use property management exposure is a plus.University Degree in either Accounting / Finance / Real Estate & Property Management / Business or equivalent.Master of Business Administration (MBA) preferred.Property Management training/certification preferred.Professional accounting/finance designation preferred.Proficiency in Microsoft Excel / Microsoft Word / Microsoft PowerPoint/ Microsoft Project / Microsoft Teams.Ability to learn and understand additional technical knowledge and skills as required.Strong understanding of branded luxury real estate/property management/vacation rental market.Good understanding of the hotel market, particularly the luxury segment, including mixed-use.Strong accounting and finance knowledge.Proven track record of driving results and self-directed high-quality output (written reports, substantive analysis and related insights that drove decision-making).Balances time and adapts based on risk assessment and context.Examples of original written work that shows a high level of business writing skills.Examples of original work products that involved financial business modelling.Has medium/high exposure and knowledge of the various functions within an operating company regardless of the industry (i.e. has worked in/with various areas across the value chain and not just a single area for too long). Who You Are/Key Skills: Excellent communications skills - Modifies communication style and approach to meet the needs of the situation and audience.Delivers complex messages clearly and with sensitivity to others' needs, cultures, backgrounds, and knowledge.Creates clear and concise written information using appropriate content, format, and structure.Considers the return on investment before starting a new initiative or project.Actively seeks knowledge and skills to improve performance and continuously reviews own progress against goals.Readily accommodates unforeseen changes in day-to-day work to deal with situations or to reach a goal and understands the need for flexibility in response to evolving circumstances.Can effectively handle multiple conflicting priorities.Is open to new technologies and seeks to apply them to develop faster or less expensive ways of doing things.Displays sound analytical skills, asking the right questions to draw out information and analyzing the right information to reach decisions.Distinguishes the important from the urgent to meet objectives.Makes a realistic assessment of what can be achieved on a week-by-week basis and develops and implements plans to achieve it.Eager to fully understand and address the needs of internal and external customers, stakeholders, and employees.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/27/2024 10:03 AM
Vice President, Security and Safety
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Vice President, Security and Safety Job Summary: The Vice President Security and Safety serves as the executive responsible for the strategic oversight, development, and implementation of the organization's physical security, safety, and medical programs. This position is responsible for creating, implementing, and maintaining policies and programs designed to protect Four Seasons employees, guests, and residents and to ensure the protection of company assets and reputation. The scope of this position does not include information security but requires close liaison with executives and others responsible for this function.The VP Security and Safety will proactively engage with property (hotel/resorts/residential) and corporate teams to develop, influence and nurture trust-based relationships, to promote security awareness, and recommend innovative solutions to emerging challenges. The position is also expected to participate in relevant professional organizations and to develop and maintain relationships with government and law enforcement officials as appropriate to the role.How the role will interact with the properties:The VP Security and Safety will provide leadership and strategic direction while proactively building collaborative relationships with property Security and Safety Leaders, Regional Directors of Security, General Managers and Regional Vice Presidents. This will include property visits, conference calls and internal regional conferences.How the role will interact with Four Seasons Corporate organization:In addition to coordinating with the properties and regional teams, the VP Security and Safety will develop strong collaborative relationships with Executive Leadership, and functional leaders including, but not limited to, Risk, Legal, Public Relations, Design Services, People and Culture and Information Technology. This will include cross briefing on issues management, building consensus for new strategies, working with other departments to deliver security and crisis management, and acting as an in-house expert consultant on safety, security and crisis management issues. Essential Functions: The position is responsible for delivering and promoting a safe and secure environment for employees and guests and to ensure the protection of company assets and reputation. Critical responsibilities of the role include oversight, design, development, and implementation of the following:Program Implementation and GovernanceSecurity, safety and medical program standards, guidelines, and toolsAnnual security and safety goals and objectivesIncident reporting, trend analysis and after-action reviewsKey Performance Indicator (KPI) tracking and analysisSecurity and safety compliance and training programsEnterprise health, safety, security, and hygiene management system (Lead With Care)Team Development and ResourcingSecurity and safety organizational designLeadership of the Corporate Security and Safety TeamOngoing development of Regional Directors of SecuritySupport with final selection and onboarding of Security Leaders at existing and new propertiesRisk Assessment and IntelligenceAnnual internal security risk and compliance self-assessmentExternal 3rd party property security and safety programBusiness and security intelligence monitoring and analysisEmergency Response and Crisis ManagementProperty Crisis Management Plan templates and proceduresEmergency and crisis management tabletop exercisesCorporate Crisis Management Plan programTraining for Corporate Crisis Management TeamConsultative support for properties and corporate teams responding to emergency and crisis events.Collaboration with Public Relations on crisis communicationIn addition to the above responsibilities, the VP Security and Safety is also responsible for the following:Providing equivalent security and safety services and functions for Corporate and Regional Offices.Conducting security related investigations as required.Providing coordination of Executive Protection as needed.Supporting implementation of the travel safety program for employee business travelers in collaboration with the People and Culture Department and Corporate Services.Maintaining close liaison with the equivalent posts at other international hospitality brands and building relationships with professional bodies and law enforcement and government contacts. Key Success Factors: An exceptional relationship manager with the ability to develop and nurture trust-based relationships at all levels of an organization and across key stakeholders including external government relations.A broad and diverse set of skills and experiences relevant to the delivery of security, safety, and medical services in the hospitality context.At ease with strategic planning and policy development, including building consensus across a complex stakeholder environment.Ability to anticipate, influence and respond, allowing the organization to rapidly adjust to changing circumstances which might impact security, safety or crisis management.Effective at communicating recommended courses of action, appropriate to the brand, in response to complex problems.An innovative mindset, constantly looking for new approaches, technology and best practices.A relentless passion for excellence and the ability to instill that in others through inspirational leadership.Ability to build competitive advantage through the development of pragmatic and original solutions matched to Four Seasons brand.Global perspective, including multi-cultural understanding and a communication style appropriate for all geographies. What You Bring: Minimum 10-15 years of relevant industry experience in increasingly significant leadership roles.Bachelor's degree or equivalentCertified Protection Professional (CPP) and/or Physical Security Professional (PSP) certifications or similar are a plus.Relevant qualifications or equivalent in leadership and management.Proven experience and exposure in international security, including managing issues and crises.Ability to demonstrate, either through qualifications or experience, an understanding of anti-terrorism and law enforcement operations in the commercial context.Knowledge of health and safety requirements (e.g. OHSA, NEBOSH, IOSH, etc.) and experience in managing safety programs.Experience implementing contemporary security technology systems to support security and crisis management, including vendor selection through the Request For Proposal process. Key Skill Requirements: An evident senior leadership and management pedigree.The ability to develop consensus, within a diverse and fast paced organization, with often conflicting priorities, between multiple internal and external stakeholders.Excellent administrative and organizational skills.Knowledge of the hospitality or real estate sector in addition to the required security experience.Ability and appropriate qualifications to conduct investigations.Experience developing and delivering training within a multi-national organization.Computer literacy at high level to include Microsoft Windows Excel, Word, PowerPoint, etc.The ability to make sound business recommendations and decisions on assigned responsibilities.A high degree of analytical ability and inductive thinking.An ability to rapidly understand issues in unrelated business disciplines.Expertise in the analysis of security threats, risks and vulnerabilities in international settings including both qualitative and quantitative methods.Demonstrated ability to provide competent judgement relating to the assigned responsibilities.Ability to work with multiple direct reports. Other Duties: Will be required to provide afterhours and weekend support as needed to respond to issues or crises.May require overnight travel up to 30% of the time.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/29/2024 09:58 AM
Sr. Program Manager - SLP- Standards, Compliance and Excellence, India Security and Loss Prevention
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTION ABOUT YOU:You are a Passionate self-starter, decisive and able to move with speed to implement ideas. You love being challenged, have experience leading teams & driving innovative approaches to Program Management in fast paced operational environments. Cross functional & multi-industry experience shapes your perspectives.As a Senior Program Manager, your role will be to support the development of the program that addresses the Risks, Quality & Mechanisms Governance of INSLP (India Security & Loss Prevention team). The modus of delivering results include the ability to create strong documentation, strategy execution & effectivity evaluation.ABOUT THE ROLE:Senior Program Manager, Standards Compliance and Excellence is a key member of the leadership for INSLP & select cross functional teams. This position provides support for the continual improvement of Security & Loss Prevention processes & associated deliverables through design, development & validation. He/ She leads a team that delivers Management System Documentation, Knowledge Interventions, Internal Compliance & Operational Excellence. This team holds the primary accountability of managing all audits, policies, procedures and standards. Excellence efforts are aimed at assessing the existing processes & benchmark with the best in the industry. Hence, this requires close collaboration with cross functional teams, both regionally & globally.There is close working involved with business teams across the company to define requirements and standardization, training, compliance & excellence efforts through sub-programs of INSLP. Regular communication is maintained with Global Security Organization team members in order to work on global standards & policies. The Program Manager will be a key member of the team; working with the SLP team as well as cross functional Leadership teams throughout the organization. The position is field based.Key job responsibilitiesKEY RESPONSIBILITIES:• Work closely with the Global Security Organization & INSLP team to develop a robust mechanism that addresses the effective delivery of documents for process & procedure standardization efforts, implementation of global & regional policies, conduct of audits.• Closely study & understand various processes; synchronize with ACES teams to perform process Integrity checks for clear gap analysis.• Formulate corrective action plans for identified gaps on a continual basis.• Drive the process standardization project across the IN sites and iteratively build higher capability while striving to achieve highest maturity level.• Drive opportunities to certify sites to PASS on Resilience standards.• Drive opportunities to certify sites to PASS on external certification standards.• Drive excellence programs for the SLP function and create global benchmarks.• Be the supra-voice of all standards & mechanisms that addresses risk & quality management requirements.• Develop annual training requirements internal and external as required.• Connect with Global training team for various training programs for the team.• Ensure the LMS Application is leveraged to accommodate training modules for the team.• Act as the senior consultant to various internal teams or projects. Support teams needing help thinking through problems (both business and communications).• Draw leadership focus and attention to key bottlenecks and risks, and work with team/s for resolution and mitigation.• Utilize Lean and Six Sigma methods to drive process improvements, activities & plans listed above.• Guide & mentor team members to independently achieve milestones in growth & success.• Enhancing & Maintaining the Digitization platform-based record keeping at sites. • Lead the CSR initiatives for the function and participation of the team in events. We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience managing, analyzing and communicating results to senior leadershipSalary: . Date posted: 04/04/2024 10:12 PM
Quality Assurance Officer - Meat
Michael Page, South Eastern Suburbs Melbourne
As a Quality Assurance Officer, you will play a crucial role in ensuring the highest standards of quality and safety in our client's meat production process. Your key responsibilities will include:Quality Inspections: Conduct thorough inspections of meat products and processing equipment to ensure strict compliance with industry regulations and our client's internal quality standards.Documentation: Maintain meticulous records of quality checks, test results, and inspections. Prepare comprehensive reports for management review.Process Enhancement: Identify areas for process improvement and collaborate closely with the production team to implement corrective actions, thereby preventing quality issues.Training: Provide training to production staff on quality control procedures and best practices, fostering a culture of consistent adherence to quality standards.Night Shift Oversight: Monitor and manage quality control activities during the night shift, collaborating effectively with other team members to maintain a seamless production process.Experience: A minimum of 2 years of experience in a quality assurance role within meat boning room preferred.Knowledge: A strong understanding of quality control principles, HACCP, and food safety regulations.Detail-Oriented: Exceptional attention to detail and a keen ability to identify discrepancies in product quality and safety.
Loss Prevention - Executive
Marriott International, Bengaluru, Any, India
Job Number 24061678Job Category Loss Prevention & SecurityLocation Renaissance Bengaluru Race Course Hotel, No 17 and 17/1 Madhava Nagar Extension Race Course Lane, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 07:56 PM
Project Manager- Sales Growth- Self Serve (Contractual)
Walt Disney Studios, Gurgaon, Any, India
Job Summary:Project Duration: 6 Months from the date of joiningDisney+ Hotstar Self Serve Platform was launched in August 2023 providing an exciting first-time-ever opportunity to advertisers and agencies to run their campaigns their way and advertising to the premium and engaged audience on Disney+ Hotstar. The platform enables advertisers and agencies to plan, set up, manage and check delivery of their campaign on a single platform providing 100% transparency and control.Disney+ Hotstar Self Serve Platform is now ready with many more exciting features to serve our agencies and advertisers & help them set up campaigns for 2024 ICC Men's T20 World Cup and on the full range of Entertainment content from Hotstar Specials to Star Content to Disney+ Originals by means of targeted audience selling and curated packagesWe are looking for an all-rounder who will be required to coordinate with multiple stakeholders internally and be the central SPOC for all coordination around GTM, Sales, Operations, and Product. The role will require solving the problems of multiple stakeholders while keeping business interests aligned. YOUR KEY RESPONSIBILITIES Project coordinates all activities around GTM and closely works with sales, marketing & product functions for the same Work with multiple support functions (credit, collections, finance, tax, legal, etc.) to create standard operating procedures and regularly monitor the sameTraining of Sales and Agency team on product platform, features, and processes created. An in-depth understanding of the product and process should be developed for the sameData reporting on key data requests and business metrics to all stakeholdersIdeate and create business plans to maximize the revenue opportunity for the platformWork on the business feedback to create solutions by aligning with internal stakeholders Troubleshooting of queries about the platform and how to move forwardPREFERRED EXPERIENCEMin. of 3 years of experience after post-graduation or Min. 5 years of experience after graduationAbility to work with cross-functional teams (sales, marketing, product, operations) and be a problem solverProcess Builder / Structured thinkingPrevious Experience in strategy/growth-oriented roles is preferred ABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organization with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our successDisney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable lawsWHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive Culture Fun Life BalanceLINKS www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ About Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/02/2024 07:14 AM
Manager, Media
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Media Manager Working in the dynamic environment of Four Seasons global headquarters, the Media Manager will be an integral member of the world-class team that drives the strategic media vision for the growing lines of business within Four Seasons across: F&B, Retail, Jet, Yacht, Drive.Reporting to the Four Seasons Paid COE the Media Manager will be part of a team that leads the development and implementation of global brand media plans, innovation, and optimizations across lines of business. The successful candidate will be responsible for executing, managing, and organizing media operations & strategy across the digital landscape within the Four Seasons, understanding the nuances of each LOB and connecting media to respective business objectives.As part of this role, the successful candidate will manage stakeholders such as but not limited to digital media agency, creative agency, brand marketing, analytics, legal and external partners/platform stakeholders. Channels to be managed include but not limited to, search, social, display and video - executing a multi-channel integrated strategy and analysis. They will oversee LOB media guidelines, education, yielding consistency across investment prioritization. They will demonstrate deep subject matter expertise for Global media with a preferred knowledge of US market data, tech & platform capabilities.What You'll Be Doing:Cross-Channel Media ExecutionDefine digital marketing priorities, investment strategy, measurement requirements, and a go to market approach with an ability to focus on multiple media KPIs: Revenue, Acquisition, Traffic, etc.Develop channel prioritization to create media recommendations to drive innovation for each line of business, consumer/guest, and media objective.Support development of media approach by delivering partner/platform ideas and providing the link to historical performance and in-market opportunities.Manage communication between owned & earned team to integrate ideas & channel activations across communication vehicles.Lines of Business Media StrategyDevelop & maintain media planning roadmap and testing plans Global and Local markets based on business objectives.Define and develop strategies for activations in line with creative, designed to drive optimal KPI's.Work in partnership with LOB marketing teams to distil marketing calendar and objectives into a media plan.Work in partnership with paid media COE to ladder up to Global Paid Strategy.Audience Strategy & ManagementWork with key partners to focus on audience & data strategy to achieve consumer/guest goals.Innovate 1st, 2nd, and 3rd party strategies to build into each LOB media plan.Consult with Guest Insights on segmentation to create, actively manage, and optimize across media partners.Experience analyzing multiple sources of revenue data across Adobe Analytics, Double Click Manager (DCM), Google Floodlights, Meta Pixels and Shopify.Understand how to develop strategies around cookie deprecation; whilst working with analytics and Google/Meta to increase 1st party audience executions.Media Platform Operations & ControlsOwnership of Meta products and product feed within Four Seasons Business Manager.Work with the e-commerce teams for any product feed integrations.Lead invoice & actualization management with agencies, analytics, and partners.Responsible for campaign trafficking in line with agencies & creative production.Experience with Meta and Google shopping functionalities such as dynamic ads, shoppable posts, FB/IG storefront, live shopping, etc.Integrate & manage the paid digital and social instances to set up campaign deployment.Manage & update contractual obligations across partners with legal.Develop media plan governance and change management across all internal & external touchpoints.Analytics, Innovation & ReportingPartner with data/analytics team to track and measure results and provide analysis on the efficiency of campaigns.Work with each LOBs analytics team to determine ROI goals based on short- and long-term performance.Analyze and interpret trends to create innovation opportunities, compliance, privacy regulations and policies related to paid media.Create insights to paid media and lead wrap up reports to enhance paid media activations.What You Bring: College or University degree, preferably in a business or marketing/media communications program. MBA an asset.A minimum of 5-7 years of progressive experience in an agency or client setting.Preferable experience in bid management, campaign management/optimization or digital media operations within search, publisher, display, and social media.Experience with media agency management.Expertise with digital media strategy and activation; connecting these to brand, media, consumer & performance goals.Strong analytical thinking with the ability to clearly communicate findings and solutions.A deep passion and understanding of the advertising technology, innovations, and data/performance measurement trends.A proven track record of creating and executing Global Media plan that answer KPIs.Lead key media operations including budget management, stewardship of media buys, proof of performance and budget actualization.Key Skills: Exceptional communication (written and verbal) and interpersonal skills required to support a diverse team of employees, consultants, and agencies.Ability to deliver key results in an environment with multiple tasks and time constraints.Excellent project management skills - able to conceive and implement projects from start to finish, stay on budget, manage processes and expectations, and stay committed to deadlines.Passion for media innovation & new ideas.Insight to action through analytics.Able to work independently, solve problems, take initiative, and use good judgment.Well-organized, able to set priorities and be detail oriented.Outstanding resource and budget management skillsExperience in a client service role or in a marketing communications functionStrong leadership skills with the ability to lead, manage and train others.Experience managing the strategy and articulation of media across internal & external stakeholders.Highly results oriented with experience increasing top line revenue and driving ROI.Strong computer skills in a PC and Mac environment including MS Office (Word, PowerPoint, Excel), Microsoft Excel Pivot tables/VLookups.Adept to learning new applications.Experience with Adobe Analytics, Shopify, Google Ads Manager, Google Analytics (GA/GA4), Meta Business Manager, SA360, DV360This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/11/2024 09:55 AM
Sr. Advisor, Tag Management, AdTech Operations
Dell, Bangalore, Any, India
Sr. Advisor, Tag Management, AdTech Operations Job descriptionAt Dell Technologies, our AdTech Operations teams are at the heart of our strategic endeavors, blending creativity with analytics to capture human attention and drive progress through our innovative products. As we evolve our strategies to stand out in a competitive global market, the Senior Tag Management Specialist role becomes increasingly critical. This position is designed to continue our efforts in tag management and digital advertising operations and expand our capabilities in ad operations, streamlining our digital advertising operations in-house to ensure precise and efficient ad trafficking.Join our Advertising Technology Operations team in Bangalore and contribute to shaping the future of digital marketing at Dell.What you'll achieveAs a Senior Tag Management Specialist, you will be instrumental in managing and optimizing Dell Technologies' digital advertising operations. Your role will encompass the technical implementation, management, and optimization of marketing tags and ad operations across Dell's digital properties. You will act as a business lead, offering support for tag and JavaScript issues, and play a pivotal role in the implementation of tags for new and existing publishers and partners. Your efforts will ensure the accuracy of our digital marketing efforts, troubleshoot discrepancies, and collaborate on product improvements with Tag Management System Vendors.You WillOversee the setup, trafficking, and continuous improvement of digital advertising campaigns across diverse platforms. Utilize platforms like Google Campaign Manager for effective campaign execution, monitoring, and data-driven optimization to align with our media strategy.Implement and manage strategies for digital experiences using tools such as Google Tag Manager and Ensighten Tag Manager. As a digital operations expert at Dell Technologies, you'll lead technical implementation, analytics, and troubleshooting, ensuring accurate reporting and issue resolution.Coordinate the integration of new suppliers and partners, offering technical support for tag-related issues and facilitating seamless integration across digital platforms.Develop and implement a streamlined ad operations workflow, from the initial onboarding of clients to the launch of campaigns, to boost operational efficiency and campaign performance.Serve as the primary point of contact for internal engineering/IT teams, platform representatives, and external partners, fostering cross-functional collaboration to ensure the smooth execution of digital campaigns.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements College Degree from 4-year college or university required (Business, Marketing preferred)At least 8+ years of work experience with a minimum of 4+ years in digital marketing and ad operations.Strong understanding of ad server platforms (e.g., Google Campaign Manager, DoubleClick).Proficiency in tag management solutions (e.g., Google Tag Manager, Ensighten Tag Manager).Familiarity with floodlights, pixel and JavaScript site tagging and cookie placement processes required.Knowledge of HTML, CSS, and JavaScript for troubleshooting tagging issues.Desirable Requirements Passionate about working in an extremely fast-paced, demanding, and fluid startup environment.Background in AdTech or media agency is an advantage.Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R243255Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/11/2024 02:10 AM
Senior Consultant: Sustainability and Energy Analytics Team
Siemens, Toronto, Ontario, Canada
Who we are Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.About the job We are hiring experienced, professional consultants and leaders to join our growing Sustainability and Energy Analytics (SEA) team which resides within our larger North American Professional Services group. Our Professional Services group is comprised of talented consultants and industry experts. They are passionate about delivering market leading services and fully invested in our clients' enduring success. Our Sustainability and Energy Analytics (SEA) team is focused on leveraging data from assets - primarily Commercial Real Estate (CRE) properties and portfolios - and using advanced analytics systems to drive energy and cost savings.What you will be doing: As a Senior Consultant you will: • Lead highly technical energy / sustainability projects for marquee clients and their building assets. • Provide technical expertise and lead projects focused on driving down energy use intensity, while enhancing the health and resilience of our client's assets. • Perform in-depth studies and evaluations with the goal of identifying opportunities to reduce energy and water use, as well as carbon emissions. • Support our clients' teams to act on these opportunities - designing, coordinating and validating the results of retrofits and operational adjustments. • Leverage smart systems and our software to engage with clients on an ongoing basis, with a shared goal of improved performance and cost savings. • Investigate, design and support the implementation of energy and utility submetering systems. • Use submeter interval data to allocate utility costs, and to analyze system performance. • Support and develop the capabilities of team members within projects you lead. • Nurture client relationships, identifying new business opportunities, and supporting our clients and organization in their pursuit towards sustainable communities. • Develop new service offerings, leveraging our unique engineering and data analytics capabilities. • Work with multiple clients across several asset classes, including owners, managers, and operators of large Commercial Real Estate portfolios spanning Canada, United States, and an increasingly global presence. • Periodic travel to client buildings (meetings, presentations, site visits etc.) will be required.What you need to have: • Bachelor's Degree in Mechanical or Electrical engineering or similar technical field • 4+ years of professional experience in building system optimization, energy and carbon management, submetering, or building automation. • Delivery leadership & effectiveness: You are well organized and able to prioritize and manage several technical tasks under set timelines. You can maintain an emphasis on "doing really good work" during hectic and challenging times. You build credibility and trust with clients through your knowledge and expertise, and through consistent results. You find ways to continuously improve your work or that of your team - improving service offerings, delivery processes and tools. • Communication skills: You are a friendly and cooperative communicator. You maintain the interest of clients through well developed and succinct communication skills (written and oral). You are considered a positive and articulate person that can work effectively with people in any setting from the boiler room to the boardroom. • Character: You are smart and act with purpose. You always act with the utmost professional integrity and in the best interest of the company and clients you represent. You maintain a high energy level and a team-based approach in your daily interactions and efforts. You are determined and resourceful in overcoming technical or situational obstacles.What Makes You a Standout:P.Eng., CMVP or CEM designationsBrightly is committed to maintaining an equitable, fair, and inclusive workplace. We welcome diversity and encourage applications from all qualified applicants. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you do require accommodations, please send an email to: [email protected]. While we thank all applicants, however only those under consideration will be contacted for an interview. #brightlySiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/11/2024 08:41 PM
Customer Service Liaison Officer - Builder
Entrée Recruitment, Unley
​​Full-time permanent position | $65K per annum plus superLocated in Malvern | Close knit, hardworking and welcoming teamSouth Australian family owned and operated businessAbout the companyTrading for over 70 years, Routleys Bathroom Kitchen Laundry keep their customers at the heart of everything they do. A South Australian family owned and operated company, Routleys supply plumbing fixtures and kitchen white goods to the building industry, interior designers and home renovators. Employing over 47 staff, Routleys concentrate on providing the best possible products, and advice given from experienced and qualified Interior Designers and Consultants. The beautiful showroom and offices are in a prime location on Unley Road. About the roleAs the Customer Service Liaison Officer – Builder, your primary focus will be to make life better for the customer with simple solutions to resolve their problems and needs. You will liaise with builders as well as suppliers and internal departments to provide timely and accurate delivery of goods. This role is offered on a full-time permanent basis and the working hours are Monday to Friday, 8am to 5pm. This is an outstanding opportunity to join the Routleys family.DutiesGeneral Liaison with:Suppliers to check delivery dates into the warehouseClients to arrange deliveries and collections and discuss any delays/problems with deliveriesWarehouse staff to organize timely deliveryInternal sales consultants as requiredInternal accounts department as requiredSkills & experienceVersatile professional with experience in customer serviceStrong MS Office suite knowledgeExcellent communication and organisation skillsWarm and friendly phone manner Experience in the building industry is advantageousCulture & benefitsHigh staff retention rate and excellent reputation in the industry Extensive training for continual growth and developmentGreat team environment with social activitiesBeautiful and modern offices How to ApplyClick APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Ruth Haren quoting reference number JO-2404-9244. Telephone enquiries are welcome on (08) 8100 8875. ​
Compensation Analyst
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Compensation AnalystReporting to the Director, Compensation the Compensation Analyst will be part of the broader Total Rewards team responsible for the development and implementation of industry-leading compensation programs to support Four Seasons strategic plan and provide an elevated and consistent employee experience. This position requires a proactive approach to support our Corporate Offices and Hotel People & Culture/Finance teams, while also engaging with external consultants and vendors. The ideal candidate will possess strong analytical skills, problem-solving capabilities, and exceptional communication abilities to ensure the effective administration and continuous improvement of our compensation strategies.What You'll Be Doing: Partner with hotel Directors of People & Culture to complete market compensation surveys for the hospitality industry.Stay abreast of market trends and legislation and making program and policy recommendations as necessary to ensure competitiveness and compliance.Assist in labor budgeting for hotels by provide compensation and cost of living/labor data and analytics.Provide research and analytics on compensation structures and practices, advising on competitive positioning.Collaborate with external consultants on tax equalization recommendations for executive relocation packages.Maintain centralized data collection system to maintain up-to-date compensation information by region for all General Managers and Hotel Managers.Implement and administer Four Seasons job evaluation system.Collaborate with internal communications team to support compensation communication plans and materials for employees.Assist in the annual "year-end" compensation process including merit, annual incentives, and long-term incentives at Corporate and across the hotels.Provide ad hoc research and analytics to support on the design, implementation, and management of compensation programs across the organization.What You Bring: Formal training in Compensation Fundamentals and or a related university degree is required.Minimum 1-3 years' experience working in the analysis, design, and/or administration of compensation programs.Strong knowledge of current compensation best practices and trends.Ability to work independently, multi-task under time constraints, and exercise good judgment.Excellent attention to detail, with strong analytical, organizational, planning and researching skills.Strong customer service focus and ability to respond to employee inquiries courteously and effectively with all levels of management and for global employees.Excellent written and verbal communication skills.Experience with Workday and Workday's Compensation Module considered an asset.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/13/2024 09:50 AM
Executive - Loss Prevention
Marriott International, Raipur, Any, India
Job Number 24065465Job Category Loss Prevention & SecurityLocation Courtyard Raipur, NH-6 Labhandi, Raipur, Chhattisgarh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/13/2024 09:27 AM
Client Solutions Manager (CSM) - eComm ANZ
Facebook, Sydney, Any
The Client Solutions Manager (CSM) for Meta's Global Business Group is a strategic and enthusiastic solution-driver who puts the needs of our customers first. Based in Sydney or Melbourne, the CSM will work with global brands to build strategic partnerships, drive growth, develop ROI-positive marketing strategies, and improve performance. Success in this position requires strong consultative sales and analytical skills, a passion for marketing and technology, and the ability to thrive in a dynamic, team-oriented environment.- You are curious, hungry to learn, and have an entrepreneurial mindset.- You consistently demonstrate a high level of integrity when it comes to your development and client success.- You build internal community by connecting people, collaborating well, showing respect, acting as an ally, and being inclusive.Client Solutions Manager (CSM) - eComm ANZ Responsibilities: Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, creative guidance and measurement recommendations.Build key stakeholder relationships including c-suite and founders, as well as internal leaders, and be seen as a key influencer in shaping platform strategy and feeding back on needs of ecomm businesses.Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients.Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers. Including 1st party data, ecomm platforms and attribution and measurement systems.Manage planning, execution, ongoing reporting and optimisation of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time recommendations).Project Management - Manage complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across multiple accounts across multiple country used by clients).Minimum Qualifications:5+ years of experience in customer acquisition or in marketing, media, and/or consulting.Strong communication, presentation, negotiation, and influencing skills.Ability to turn data into actionable insights that inform strategies.Able to lead multiple cross-functional projects with a high attention to detail.Self-starter with a strong work ethic and ability to work independently with high intensity and urgency.Effective and creative problem-solving and decision-making skills.Ability to travel as needed.Preferred Qualifications:Degree in Business, Marketing, Finance, or related field.Experience with business case modeling and market/opportunity sizing.Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends.Experience with Meta's full suite of advertising solutions.Track record of success in managing and growing client relationships.Salary: . Date posted: 04/13/2024 10:16 PM
Analyst, Global Retirement & Benefits
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Analyst, Global Retirement & BenefitsWe have an exciting opportunity for an Analyst, Global Retirement & Benefits to join our Corporate People & Culture & Training department here at Four Seasons.Reporting to the Director, Pension, Benefits and Wellbeing the Global Retirement and Benefits Analyst will be part of a team focused on designing and delivering a comprehensive industry-leading retirement & benefits program. They will be at the forefront of supporting our hotel People & Culture teams, and working with third party partners to administer, monitor and review plan offerings to ensure they meet employee needs, and provide for an exceptional employee experience. This collaborative position requires robust data analytics and problem solving, and strong communication and relationship-building skills.This role is based in Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Director, Pension, Benefits and Wellbeing. This role involves interactions with primarily internal stakeholders at various levels.What You'll Be Doing:Global RetirementSupporting of all global retirement plans, with a specific focus on U.S. 401k, Canadian RRSP, and retirement allowance plansSupporting the enterprise retirement plan strategy to meet the needs of a diverse multi-generational workforce across geographies.In partnership with our 401k record keeper and plan counsel, ensure ongoing regulatory compliance with ERISA requirements in the U.S.Assist in annual audits as required by ERISA guidelines.Responsible for governance of retirement plans and related plan policiesSupporting in monitoring the investment performance of all retirement plan fundsFacilitate and support all meetings of the Pension and Profit-Sharing CommitteeGlobal BenefitsAnalyze benefit offerings and determine competitiveness of benefit plans.Work with third party auditors on IRS compliance filings (i.e., annual 5500 filing)Review, analyze and audit annual rates for benefit plan participants.Partner with consultants on creation of open enrollment and new hire communication materialsReview and update summary plan documents annuallyComplete competitive surveys and analyze survey results.Act as front-line support for hotel P&C teams, carriers, and benefits administratorEnsure benefit plans and policies are up to date and easily accessible by users.Primary liaison to third-party benefits administrator, and will assist with day-to-day issues arising between plan members and administrator.Assist with monthly billing and invoice reconciliation.Participate and support annual plan renewal process.Represent Four Seasons amongst industry benefits group, and serve on steering committees as required from time to time.Key Skills/What You Bring: Undergraduate degree or equivalentMinimum 1-3 years' experience working in total rewards or related field.Detail oriented, and strong problem-solving skills.High organized, and able to prioritize to meet deadlines and manage multiple projects.Strong communication and interpersonal skillsAble to build and inspire confidence and trust with stakeholders.Able to independently and quickly pick-up and learn new tasks.Able to work with sensitive information and maintain confidentiality.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/17/2024 09:55 AM
Director of Learning & Development
Fairmont Hotels and Resorts, FAIRMONT MUMBAI SAHAR, Any, India
Company Description"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Job DescriptionJOB SUMMARY:Reporting to the Director of Talent & Culture, the Director of Learning & Development will be responsible to identify the training needs and develops cost effective training initiatives to achieve the hotel's goals. He/She will also monitor, in coordination with Departmental Heads, the correct application of policies, standards and procedures.MAIN JOB RESPONSIBILITIES:Collaborate with the management team to ensure departmental orientation processes are in place and Heartists receive the appropriate new hire training to successfully perform their job.Ensure all HOD/Departmental Trainer use all available on the job training tools for Heartists; supervise on-going training initiatives, record them and conduct training, when needed.Conduct frequent Learning Needs Analysis and effectively partner with stakeholders to implement learning and development initiatives to drive performance.Liaise with the Accor Academy and outsourced training providers to ensure that all L&D opportunities are leveraged to maximise Heartist development.Direct the design and implementation of L&D plan and blended learning initiatives, including on-the-job training, classroom training, mentoring etc. to address capability and knowledge gaps, equip Heartists with the skill sets required to meet operational objectives and ultimately enhance guest experience.Work with operational leaders in analyzing available data through guest feedback system (TrustYou, LQA) to identify skills and service gaps, and design multi-dimensional interventions programs to address these gaps in positive sustainable way.Facilitate a learning culture through the development of Departmental Trainers and education of Leaders on available resources and options to enhance knowledge and capability.Ensure compliance to all relevant Health, Safety and Environment management procedures and controls within a defined area of activity so that the hotel provides world class and luxurious hospitality services to its guests and protect the shareholders' interests.Manage the talent management process including Talent Review, Goal setting, succession planning, and end of the year review in an end-to-end manner for the property while liaising with the Accor Regional Office.Contribute to the preparation of the Learning & Development/ training budget and monitor the financial performance of a given area versus the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon.Support Group Wide and Hotel L&D initiatives to develop key leaders including HOD's and Executive Committee by driving autonomous learning and incorporating that into company issued development initiatives.Ensure coordination and facilitation of new hire orientation program to generate a positive first impression for Heartists and emphasize the importance of guest service in company culture.Develop an effective annual Training Plan which meets the needs of Heartists as outlined in Annual Reviews and PDP and which assists the hotel achieve its goals and objectives.Liaise with Department Heads on regular basis regarding specific training requirements within their Departments and regarding attendance at planned training courses and develop training actions as required.Publish an annual and monthly calendar of training courses and ensure maximum attendance through clear communication to and liaison with Department Heads on a regular basis.Provide an advice service to both managers and Heartists on training opportunities, career choices, qualifications and other T&C issues.Develop effective links with partnership organizations such as Universities and Colleges, Training Providers, other Training Managers, etc.Maintain accurate and up to date records of all training activities.Ensure all requests for training by Heartists are responded to in a timely manner and follow up is conducted where appropriate.Monitor the effectiveness of pre and post course briefings to ensure maximum benefit from training courses and identify future training needs.Monitor department training and on job training (dept. induction, dept. trainers, dept. processes) and ensure consistency and quality of training.Member of the Heartist Engagement Team supporting in building and collaborative initiatives that supports Heartist Engagement.QualificationsJOB QUALIFICATIONS:Previous experience of leadership in the area of Quality, L&D or similarKnowledge of luxury hotel standardsStrong oral and written communication skillsAbility to train and develop team membersAbility to work effectively in a team environment and take initiativeExcellent organizational skillsAnalytical skillsComputer skillsSalary: . Date posted: 04/17/2024 06:05 AM
Director, Finance & Business Support
Fairmont Hotels and Resorts, Lake Louise, Any, Canada
Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and SpaOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionThe Director, Finance & Business Support is a hands on role that provides strategic leadership, functional guidance and insights to operation leaders, partners, executive committee and department heads in order to achieve optimal business decisions. Interacting with hotel's legal counsel, insurance companies, tax consultants, auditors, and commercial and government banks to effectively control the assets of the business. This role requires a team leader with motivational abilities to develop a team of dedicated finance professionals. Strong accounting skills, communication, business presentation and analytical skills with a systems background are desired qualities.Summary of Responsibilities: Embrace an established culture of business support by partnering with the Hotel Leaders in achieving optimal operating performance for Accor and ownership returns by proactively managing to all measured KPI's.Ensure compliance with FHR accounting policies and procedures including focus on self-audits as well as internal and external audits required.Responsible for overall accounting and financially-related activities of the hotel, which includes accounts receivable, accounts payable, payroll, credit, systems management, cash management, food and beverage cost control, receiving, purchasing, food stores, balance sheet reconciliation, capital accounts reconciliation and budgetingCoordination and preparation of annual operating budgetOngoing follow up for all annual audit financial reports, analysis of budgets, short-term forecastsWork closely with the GM and all hotel departments to ensure compliance with SAQ standards. Drive the resort readiness for any and all audits (corporate/regional)Provide financial interpretation to leadership team and ownership for commentary and forecasting.Completion of month end duties; P&L, forecast, commentary, inventories.Uploading all owners' month end requirements to the Sharepoint site.Involvement in all insurance claims and using legal tracker to approval all legal invoices. Gate keeper on all claims and main contact person.Hands on involvement with balance sheet reconciliation, bank account balancing and capital accounting.Working with the Owners capital team, to make sure all capital spend is tracked and recorded properly and quarterly report on spending done.Understanding and enforcing the HMA requirements and performance tests.Work closely with the company Centralized Accounting System Delivery team in order to provide feedback and ensure accurate and timely process of Accounts Payable and Income Audit workflow, Bank items and concerns and balance sheets accounts reconciliation.Analyze and review trends related to operating techniques, ensuring optimum utilization of resources and maximum ROI on theoretical GOP flow thruKey member of the executive team at The Fairmont Chateau Lake Louise supporting hotel initiatives and providing support and guidance to all colleagues and leaders.Active involvement in the development of business and strategic plans, including participation in annual hotel and individual goal setting and achievementAssist in identification and development of profit improvement opportunities. Including preparation and analysis of ROI and cost benefit scenarios.Participate in the growth and success of the property through active and creative involvement in the executive decision-making process and the hotel's strategic plan implementation.Recruit and train all new colleagues to ensure excellent service and consistency in the accounting office.Lead and develop colleagues within accounting and foster on-going training and development for both colleagues and the leadership team.Monitor employee performance through positive feedback, performance management, annual performance reviews, recognition practices and consistent follow-up.Host monthly departmental communication meetings.Promotes a safe and well work environment with emphasis on health, safety and work - life balance.QualificationsProfessional designation or an acceptable university degree with appropriate specialization in Accounting required.Previous experience as a hotel Director of Finance or Controller preferred or equivalent of 5 years of progressive Accounting experience.Superior skills in computer technology and applications. Excellent proficiency in Microsoft Office required (Excel in particular). Experience with accounting systems or similar financial software for the purpose of financial reporting, analysis and presentation (i.e. Birchstreet procurement software, Sun GFS back of the house, Watson labor management tool, Electronic Time Clocks or Dayforce payroll and One Stream reporting System). Familiarity with hotel operating systems and software, such as POS software (i.e. Silverware) and Opera PMS an asset.Leadership and coaching skills with a proven track record of developing a highly-motivated, trained group of progressive accounting professionals.Excellent administrative, interpersonal and organizational skills requiredExperience that demonstrates a progressive environment of colleague growth, development, interdepartmental teamwork and exceptional guest service.Additional InformationVisa Requirements: Applicants must be legally eligible to work in Canada.APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:05 AM