Overview of salaries statistics of the profession "Warehouse Operations Manager in Australia"

Job Number 24069784Job Category Food and Beverage & CulinaryLocation Courtyard Mumbai International Airport, CTS 215, Opposite Carnival Cinemas, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts.Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests.Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/20/2024 02:44 PM

BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsDESCRIPTIONWe are seeking a self-motivated, innovative and result-oriented Software Development Manager for a team that will own software systems for a global product in the External Fulfillment domain with high visibility and strategic importance to Amazon. In this product, we will tackle some of the cutting-edge problems of software architecture design in the eCommerce fulfillment and supply chain domain. You will be the leader of a team that will enable tens of thousands of stores and warehouses to deliver omni-channel experience to our customers, and also build tools that will empower these sellers to be successful in their offline businesses. You will be responsible for a product that was built locally in this team and rolled out to 12+ Amazon marketplaces across the globe, processing more than a million customer orders daily.As a leader, you will own the strategic roadmap, architecture and vision for the entire product; you will provide hands-on technical leadership to your peers; you'll be in constant contact with clients and stakeholders, negotiating approaches and deliveries. Successful candidates for this position must have experience in growing and coaching a highly qualified team of software engineers. They must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment.If you enjoy dealing with high ambiguity, complexity and broad scope that will be at the epicenter of our initiative, come join us!Key job responsibilities- Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact- Work with product managers in developing a strategy and road map to provide compelling capabilities for the seller community on amazon.in marketplace that helps them succeed in their business goals.- Work closely with senior engineers to develop the best technical design and approach for new product development.- Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.- Project management - prioritization , planning of projects and features, Stakeholder management and tracking of external commitments- Operational Excellence - monitoring & operation of production services- Career management and development of direct reportsWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersSalary: . Date posted: 03/27/2024 08:53 AM

BASIC QUALIFICATIONS1. 4+ yrs of sales experience, preferably in express line haul industry2. Experience in managing teams3. Understanding of transportation landscape and understanding of sales cycle of various customer types4. Experience in planning, managing and closing competitive sales efforts. Managing deals from negotiations to delivery5. Experience proactively growing customer relationships within an account while expanding their understanding of the customer's businessDESCRIPTIONYou will be part of IN Amazon Freight team. You would be responsible for leading, developing and executing a sales strategy to sell express line haul services to shippers. The ideal candidate will have a proven track record of success in sales, a strong understanding of the transportation industry, and the ability to build relationships with key decision-makers. You will work closely with internal stakeholders including Line haul operations, S&OP, network control tower, Analytics, Finance, technology, Marketing and external stakeholders such as carriers. The individual should have a can-do attitude and an ability to solve problems independently with limited guidance. You would indvidualy contribute as well as lead a team of sales managers and executives.If you are a highly motivated and experienced sales professional with a passion for the transportation industry, we encourage you to apply for this exciting opportunity. Individuals with prior experience in selling surface freight solutions will be preferred."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Key job responsibilities• Develop and execute a sales strategy to sell line haul services to all types of shippers in industries such as FMCG, e-commerce, third party logistics providers, consumer brands etc.• Identify and qualify new sales opportunities• Generate leads and qualify prospects• Conduct sales presentations and close deals• Build relationships with key decision-makers at enterprise shippers• Manage a team of sales representatives• Track and report on sales performance• Stay up-to-date on industry trends and best practices• Working with cross functional global teams on launching various programs in India• Own and build metrics for WBRs, MBRs and QBRs by collaborating with analytics peers "Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"About the teamAmazon Freight is an entrepreneurial business where we externalise Amazon line haul services to cater to vendor inbound volumes in our FCs and off-Amazon volume within shipper warehouses in India. We aim to become a trusted, innovative and established line haul service partner in India, built on Amazon's world-class logistics network, delivery experience and customer service. We partner with retailers of all sizes to simplify their operations, lower their cost, and unlock more sales.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS1. Experience influencing C-level executives2. Experience managing a team and training/on-boarding new members3. MBA preferredSalary: . Date posted: 04/02/2024 09:22 AM

BASIC QUALIFICATIONS- 4+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAmazon is looking for a motivated individual for the profile of Program Manager for its Amazon Freight Program team. The goal is to develop easy-to-use, reliable and transparent line haul transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavour, we are looking for dynamic, self-starting and entrepreneurial individual who will organize, execute and deliver key features for Amazon Freight. You will work closely with internal stakeholders including Fulfillment Centers, S&OP, Finance, Product & Technology and external stakeholders like customers and carriers. Your role will involve managing key metrics, lead continuous improvement initiatives and plan for any changes in network. Individuals having prior experience in surface freight would be preferred."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Key job responsibilities1. Define, design, launch and manage new products and programs for improving experience and increasing revenue 2. Gather requirements and conceptualise solutions to solve business/customer problem and work with key stakeholders across various functions to define and launch the product/program.3. Monitor key program metrics and work with stakeholder teams to drive necessary actions. Manage Daily/weekly performance, build mechanisms to detect and drive down defects and work on continuous improvements.4. Launch and expand the program as per the business requirements and build/own long term planning, program and product roadmap. 5. Own industry benchmarking, do customer studies and work with sales team to understand the requirements of our prospective customers and work on building these capabilities.This role will require exceptional communication and influencing skills, and will work to influence stakeholders across customers, Business, Operations, Sales and Tech teams. This role will require the ability to work effectively in a fast paced, startup environment, partnering with others as needed, and the ability to exercise sound judgment solving novel problems without clear direction from leadership. The successful candidate has demonstrated the ability to solve complex logistics challenges and possesses bias for action and deliver results in the role.About the teamAmazon Freight is an entrepreneurial business where we externalise Amazon line haul services to cater to vendor inbound volumes in our FCs and off-Amazon volume within shipper warehouses in India. We aim to scale to become a trusted, innovative and established line haul service partner in India, built on Amazon's world-class logistics network, delivery experience and customer service. We partner with retailers of all sizes to simplify their operations, lower their cost, and unlock more sales.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Master's degreeSalary: . Date posted: 04/02/2024 09:22 AM

BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- 3+ years of performance metrics, process improvement or lean techniques experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONAmazon Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience with Amazon.com. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazon's customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth's Most Customer Centric Company.We are seeking an experienced Operations Manager to drive continuous learning and process improvement culture change through best practice sharing, vocal advocacy, and visible hands-on leadership for Regional Fulfillment Center operations . In this position, you will work across teams to gain alignment, develop, and execute a common plan across multiple stakeholders. This requires working effectively with multiple business leaders/teams to ensure the delivery and execution of projects. You will also work with multiple external agencies to drive strategy implementation.Cross-team coordination, vendor/stakeholder management and excellent communication skills are essential. To work effectively in the role, the candidate would be required to develop a deep understanding of the organizations culture and the strategic business direction.This role calls for an individual who understands all aspects of performance which impacts both internal and external customer experience. The individual will determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision making skills to create long term sustainable process paths to improve customer experience.The successful candidate will be a person who enjoys and loves working with data, understand operational processes, able to manage the internal and external stakeholders and would be able to design and define progress paths. He/She/They will have excellent analytical skills.Key job responsibilitiesDrive continuous learning and process improvement with 3P partners culture change through best practice sharing, vocal advocacy, and visible hands-on leadership.Lead the learning, training and development for all the associates, process experts and managers in the positive correlation between customer experience and productivityProvide Strategic vision for the Operations Excellence program for project selection, scope, definition, and performance to ensure alignment with business strategyDrive tactical execution of key initiatives building and managing the road map to achieve the Operation team's vision.Support process improvements for the partner, best practice sharing, and standardization across all Amazon Logistics processes using Lean principles.Provide metrics inputs that support compliance of standard work and that drives improvements in cost and quality.Champion role wise standard work based on Lean principles despite the pressure to deviate regardless of the direction from which it comes.Gain consensus to push change forward while keeping variation between sites to a minimum.Collaborate and communicate with 3P partners on best practices and standardsWe are open to hiring candidates to work out of one of the following locations:Bhiwandi, MH, INDPREFERRED QUALIFICATIONS- 1+ years of employee and performance management experience- Masters or Management degree would be an added advantage- Capable of both strategic thinking along with detailed execution- Consistent track record of taking full ownership and delivering results- Comfortable with "hands-on" management of tasks, and proven ability to manage multiple, contending priorities simultaneously- Strong communication skills, managing multiple stakeholders and partner teamsSalary: . Date posted: 04/02/2024 09:20 AM

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.Position Title Executive - Financial Accounting Function/Group Finance Location India Shift Timing Full time Role Reports to Associate Assistant Manager Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Haagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate. us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We hold ourselves accountable for the areas where we are uniquely positioned to drive results - what we call our Strategic Priorities - but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise-focused and business-embedded groups. Our Finance Shared Services team enables our enterprise to make bold decisions by leading financial planning & analysis, finance operations and managing risk & compliance.For more details about the Function please visit this Link Purpose of the role Ensure accurate recording of financial transactions in compliance with related accounting controls and prepare information and reports for North American Internal/External manufacturing facilities. Responsibilities require functional expertise in finance and accounting, strong customer relationship, Analytical s, and communication skills. KEY ACCOUNTABILITIES 80% of Time Conduct Monthly/Quarterly inventory reconciliations and ensure accuracy of inventory levels. Investigate and resolve inventory discrepancies, including identifying root causes and implementing corrective actions.•Work with Warehouse, Manufacturing Plants, Monitor and Resolve, and Finance teams to identify root causes of discrepancies and implement corrective actions.• Analyze inventory data and provide insights to improve inventory management processes.• Ensure compliance with inventory control policies and procedures.• Collaborate with cross-functional teams to optimize inventory levels and reduce excess inventory discrepancies.• Maintain accurate inventory records in the ERP system and clear negative inventories.• Collaborate with cross-functional teams to troubleshoot and resolve issues.• Resolution of EDI/IDOC errors related with Inventory transactions.• Regularly work on all daily/Weekly Report and meet SLA guidelines.• Develop strong relationships with business partners.• Support business continuity to meet critical business objective.• Ensure KPI's are consistently met.• Ensure all SLA's are met with set accuracy and timelines• Support audit and control to ensure compliance with GMI and Sarbanes-Oxley requirements.• Work and resolve issues related daily, weekly and monthly activities (E.g. Inventory reports, Negative inventory report, Prepare JE's, Open Purchase order /Shipment report, Qty Discrepancy Report)• Perform Grain Accounting activities.• Perform Unload Settlements on daily basis. 10% of Time Identify, initiate, and implement process improvement ideas.Leverage Continues Improvement tools or mindset to identify recurring issues and work towards Institutional Solution10% of Time Ensure clear process documentation is in place, utilized and updated in timely manner. Actively participate in team or site events/initiatives MINIMUM QUALIFICATION • Minimum Degree Requirements: Full Time graduation from an accredited university (Mandatory) • Minimum years of related experience required: 2+ years of relevant experience in business, accounting. Specific Job Experience or Skills Needed • Experience in Reconciliation is must. • Familiarity with SAP system functionality preferred. • Experience dealing with U.S. personnel over phone preferred. • Ability to question, recommend, influence and lead process changes to enhance efficiency and effectiveness for the team and stakeholders. • Advanced MS Office computer skills preferred (i.e., Word, Excel, Access, Outlook)Competencies/Behaviors required for job • Delivers outstanding results: Consistently Meets/exceed deliverable, takes appropriate decisions. • Business Process and Analytics: Understand the financial implication & business driver behind them. • Lead Innovation - Experiment with new approaches and shifts priority when necessary. • Business Partnership: Develops a good relationship with plants/GMI partners. • Financial Acumen: Understands accounting Policies & Procedure PREFERRED QUALIFICATIONS • Preferred Major Area of Study: Finance & Accountancy • Required Professional Certifications: None • Preferred Professional Certifications: None • Preferred years of related experience:2+ years of relevant experience in business, accountingCOMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/01/2024 01:18 PM

The Supply Chain Manager will have the following responsibilities:Operational Strategic Direction - Develop the strategy, processes and IT enablers to exploit current and future opportunities and demands for retail networks, distributors and consumers.Supply Chain Optimisation -Execute optimisation strategies in order to achieve under budget results, customers service expectations and cost benefits.Business Operations - Accountable for managing & leading Daily End-To-End Supply Chain Operation Functions, including establishing purchasing objectives for the company.Customer Service Management- Responsible for the operational excellence of the Customer Service Team to ensure a consistently high level of market service levels.Financial Management- Overall control of all Supply Chain financial transactions and operational matters, financial daily/weekly/monthly/annually reporting and internal financial controls. Directs the establishment of forecasting principles, practices, policies and procedures.Commercial - Undertakes major contract negotiations.Leadership & People Management Lead, mentor and motivate the Supply Chain, Warehouse and Customer Service teams to drive high performance & accountabilityThe successful candidate for the Supply Chain Manager role will ideally have the following skills and qualities:Experience leading teams across Supply Chain, Logistics and Operations (Forecasting, Supply Planning, Purchasing, Inventory, Warehouse, Transport & Customer Service)Background in either a Wholesale, FMCG, Retail or Distribution environment.Strong technical background - SAP (or similar ERP) and MRP (SAP Module for Demand Planning/Inventory Forecasting) / MS Excel (Formulas / Pivot / V-Lookup)Proven capability to establish and build relationships at a senior stakeholder level - both internally and externallyAgile approach and able to work in a fast-paced environmentAble to make business critical decisions

BASIC QUALIFICATIONS- Experience with planning, performance metrics, and process improvement- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in logistics- Ability to lift up to 23 kg, stand/walk during shifts lasting up to 12 hours, push and pull loaded carts, and be able to frequently push, pull, squat, bend, and reachDESCRIPTIONOperations Supervisors form an integral part of Amazon Logistics' Last Mile operations, contributing significantly to the team's dynamic growth. Operations Supervisors are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external stakeholders.The RTS (Return To Station) Operations Supervisor primarily looks after the Return Operations of the Amazon Logistics Business, which involves meeting with Delivery Partners, deep diving undelivered packages, creating reports which help with Improving Delivery Success, and keeping the site ready for next day operations.Please note the shift pattern is based on 4 days on and 3 days off including weekends.Typical working hours: 12:30pm - 22:30pm, Wednesday to SaturdayA little flexibility is expected in this role due to the nature of the businessKey job responsibilitiesResponsibilities:- Track and report labor hours- Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance- Ensure successful area performance through tracking and reporting metrics- Independently assess all aspects of associate work performance and provide timely and detailed feedback- Participate in Operational Excellence initiatives- Maintain a full understanding of workflow and daily production goals- Review and update SOP's as required- Ensure work areas remain clean and are properly equipped- Identify and address safety hazards within the work area, and participate in safety initiatives- Coach associates on ways to work safely at all times- Ensure all job injuries are reported timely in accordance with established policies and procedures- Provide leave coverage for Shift Managers We are open to hiring candidates to work out of one of the following locations:Mulgrave, VIC, AUSPREFERRED QUALIFICATIONS- Experience with data analysis- Bachelor's degree in supply chain/logistics or related field- Experience in warehouse operations- Experience managing teamsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 09:44 PM

BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAmazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed......innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking • Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLS REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularlyWe are open to hiring candidates to work out of one of the following locations:Jamalpur, HR, INDPREFERRED QUALIFICATIONS- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysSalary: . Date posted: 04/08/2024 10:31 AM

BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of delivering cross functional projects experience- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAmazon seeks a talented Senior Program Manager to join the Marketplace Trust team at its India headquarter, based in Bengaluru and lead the Brand Registry (BR) charter. This role would entail i) improve GMS coverage of Brands ii)improve brand experience at time of registry iii) build programs to educate brands about brand registry . S/he will work in close partnership with category teams, Product teams and WW Brand Protection team to identify and drive programs. S/he will regularly report on metrics related to Brand Registry for different business reviews.The successful candidate will be passionate about Customer & Brand Experience, detail-oriented, with a strong business acumen and excel in creative problem solving and program management. S/he will have credibility with leadership and will be able to work in a fast-paced environment, creatively solve complex issues; in addition, the candidate will thrive in working with large data warehouse environments, has excellent verbal and written communication skills and is motivated by developing innovative and simplified solutions to help Sellers.Key job responsibilitiesResponsibilities include: • Identify and drive programs that increase GMS coverage of registered brands• Drive programs and influence relevant stakeholders for seamless experience of entities registering on Brand Registry• Partner with category teams to improve BR coverage for categories• Work with product management team to build solutions that are required to drive programs in an efficient and automated fashionManage a small team of program managers & investigatorsWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldSalary: . Date posted: 04/10/2024 09:18 AM

BASIC QUALIFICATIONS- Proven experience in Senior Sales Operations, Business Planning or equivalent functions with exposure to sales teams.- - Highly analytical, ability to manage at strategic and operational levels.- - Proven experience with process improvement.- - Demonstrates an ability to work quickly, collaboratively and successfully with global stakeholders.- - Excellent Excel skills or other Business Intelligence or analytical tools.DESCRIPTIONAt Amazon we develop devices to enrich our customers' daily lives through features and services that entertain, inform, and make everyday tasks easier. We continually innovate on behalf of customers, and we pursue the invention and sales of new and engaging devices and services that customers around the world love. We make our devices easily discoverable and available through every channel, and develop relationships with Retailers and partners across the large and complex retail landscape in India. Amazon Devices is looking for a dynamic leader to lead sales operations and GTM for Indirect channels in India.This leader will own all aspects of Go to Market, develop the strategic and executional sales operations' initiatives and be a driver for change to improve the efficiency of our business. You will work with partner teams to build the requirements for new reporting and dashboards to bring visibility to key inputs and outputs to Devices senior leaders and the broader Devices organization. As a thought leader, you will influence and lead cross-Devices organization projects, analyse data and drive recommendations. This is a high-profile role and requires an individual with excellent leadership skills, crisp communication skills, outstanding business acumen, and the ability to work across various functional teams and internal partner teams. We are looking for a leader who is a self-starter comfortable with ambiguity, demonstrates strong attention to detail, and has the ability to work in a fast-paced and ever-changing environment. The role includes three broad responsibilities- 1) Key Offline Programs - Retailer/distributor/store staff incentive programs, Sales planning -annual sales planning/quarterly guidance, supply planning, launch planning and execution (assortment plans, channel fill,) and offline promotions settlement mechanism 2) Automation and Operational excellence - Manages agency to automate offline programs, owned by self and other stakeholders and 3) Reporting and dashboarding - Publishes account performance updates periodically, program updates within Devices, standardises business reviews across offline teams and owns creating, reviewing access of performance dashboards across 3P teams. The role requires coordinating, influencing and exchanging best practices with multiple teams within India Devices, external partner teams and Global Devices teams and others such as accounts receivables, legal and 3P vendors. The role requires working with key stakeholders from sales, marketing, supply chain and product teams along with an expectation to share regular updates on completed and ongoing projects with the wider leadership audience. Key job responsibilities Inspect processes and mechanisms across the team that track sales forecasts, determine allocations, and plan shipments for each SKU. This includes improving claim settlements mechanism across stages of receiving claims, invoice mapping claim processing, dashboarding and disbursement Owns a Voice-of-the-customer feedback mechanism to influence product roadmaps, product features and address customer pain points. Is accountable for retailer, distributor and store staff incentives mechanism to influence stakeholder behaviour (focus products, assortment norms and reporting cadence) to grow the business. It includes coming up with the constructs, communication to partners, interim performance dashboards, post-mortems. Owns managing agency programs to automate offline mechanisms with an aim to reduce TATs, free up bandwidth and deliver inputs/outputs data in an accurate, reliable manner. This involves taking intakes for operations, team requirements, prioritizing amongst competing workstreams and working consistently with stakeholders, agency to deliver, improve the program. Sales/supply planning: Sales ops manager ensures bottoms up sales and inventory plans are in line with forecast, latest demand trends and surfaces/solves for disconnects if any. This includes, owning offline Demand Planning and working with global inventory planning teams, Product teams and sales POCs to ensure that it stays updated and accurate, breaking downs annual plans into sub channel wise plans at an ASIN level. They work with in-stock to ensure demand plan is split in the right ratios so that inventory is made available across warehouses in India. Drives monthly 3P teams, distributor, retailer wise target setting process, publishing progress vs plans periodically. Runs Productivity program to ensure offline is on track to meet its units and efficiency goals. To this end, sales ops manager reviews inputs, outputs with responsible stakeholders periodically, shares performance updates with larger team and solves for roadblocks, if any. Publishes regular leadership updates on key accounts performance, important offline programs, owns offline business reviews and works with business intelligence teams for automation. Localize international best practice and export best practice developed in JP as an active member of the global Devices Channel Sales and Marketing organization. We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience using Salesforce (or other CRM tool) or BI tools- Experience presenting to senior leadership- - Master's degree (MBA, Maths, Engineering, Science).- - Demonstrated ability to work in a cross-functional, highly matrixed environment.- - Solid grasp of the physical goods supply chain.- - Demonstrated ability to coordinate projects across functional teams.- - Experience in Consumer Electronic industry / physical tech good Solid grasp of the physical goods supply chain.- - Demonstrated ability to coordinate projects across functional teams, including technical, engineering, marketing, finance and product teams.Salary: . Date posted: 04/10/2024 09:14 AM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel's design merges nature and architecture in an homage to Bengaluru's reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city's most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.About the position:The Four Seasons Hotel Bengaluru is looking for Restaurant Manager for Asian Brasserie. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. The Asian Brasserie Manager will Plan, organize, control and direct the work of employees in the Hotel's Lounge while ensuring guest satisfaction. You will -Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel's specialty restaurant to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for lunch and dinner service.The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. What you bring: College degree preferably specializing in hotel/restaurant management or equivalent experience is required.Relevant experience in Asian Restaurant in a hotel or A Class Restaurant is required. Prior experience in the Bengaluru food & beverage scene will be added advantage.Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.Is a natural leader who possess excellent presentation & interpersonal skills and a go-getter attitude.Must possess aptitude & upward mobility. Is hands-on and Service is in the blood! What we offer: Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunities including an international career.Complimentary Dream Holidays at other Four Seasons Hotels and ResortsComprehensive Insurance coverage for Hospitalization and Personal Accident Learn more about what it is like to work at Four Seasons - Visit us: http://jobs.fourseasons.com/careershttps://www.linkedin.com/company/four-seasons-hotels-and-resortspress.fourseasons.com/Bengaluru or check us out on facebook.com/ FourSeasonsBengaluru / and follow @ FourSeasonsPR on Twitter.Salary: . Date posted: 04/11/2024 09:39 AM

Purpose: Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions. Key Responsibilities: Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality. Ensures adidas' customer service standards are upheld by listening to customer's wants and needs, and providing product information when required. Drive and close sales by utilizing adidas' selling techniques and the in-store AOS system (where available). Completes customer sales transactions (cash, credit, debit, etc.). Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries. Proficient knowledge of adidas' products and programs, including technology, product information and requirements, merchandise promotions, and advertising. Help to support and create a team environment by respecting co-workers. Adheres to adidas' brand values and Sales Associate competencies. Assist with telephone duties. Adheres to company policy and procedures relating to inventory control. Other duties as required by store management. Knowledge Skills and Abilities: Must possess and consistently exhibit the competencies relative to the position. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures. Ability to exercise good judgment and decision-making skills. Demonstrate excellent verbal and written communication skills. Demonstrate excellent customer service. Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg. Must be proficient in English & French (verbal and written) Qualifications: Must have or be pursuing a high school diploma or general education degree (GED). Three to six month's retail experience is preferred.Salary: . Date posted: 04/10/2024 08:10 PM

Purpose: Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions. Key Responsibilities: Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality. Ensures adidas' customer service standards are upheld by listening to customer's wants and needs, and providing product information when required. Drive and close sales by utilizing adidas' selling techniques and the in-store AOS system (where available). Completes customer sales transactions (cash, credit, debit, etc.). Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries. Proficient knowledge of adidas' products and programs, including technology, product information and requirements, merchandise promotions, and advertising. Help to support and create a team environment by respecting co-workers. Adheres to adidas' brand values and Sales Associate competencies. Assist with telephone duties. Adheres to company policy and procedures relating to inventory control. Other duties as required by store management. Knowledge Skills and Abilities: Must possess and consistently exhibit the competencies relative to the position. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures. Ability to exercise good judgment and decision-making skills. Demonstrate excellent verbal and written communication skills. Demonstrate excellent customer service. Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg. Must be proficient in English & French (verbal and written) Qualifications: Must have or be pursuing a high school diploma or general education degree (GED). Three to six month's retail experience is preferred.The pay rate for this position is $16.75 per hour. Actual hourly rate will be based on various factors, such as a candidate's experience, qualifications, skills and competencies, and proficiency for the role.Salary: . Date posted: 04/11/2024 08:10 PM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Start Date: April 19, 2024Wage: $18.52/hourSchedule: 9:30am - 6:00pm or as neededStatus: Full TimeLocation: 661 Martin Street, MiltonImportant Information:The Milton Cook Chill (CCFPC) is a HACCP Certified Food Production Center producing meals daily. Tasks include food preparation, assembling hot & cold food items and cleaning. Our facility may be located within the grounds of Maplehurst Correctional Facility BUT Cook Chill is an independent production facility separate from Maplehurst Corrections. Our facility has NO inmates on site, the associates that work for Compass have NO interaction or access to inmates, the facility is strictly for Compass associates and food preparation only.You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job DetailsWage: $17.37 HourSchedule: Monday- Friday 7:00am- 3:30pmStatus: Full TimeLocation: 661 Martin Street, MiltonImportant Information:The Milton Cook Chill (CCFPC) is a HACCP Certified Food Production Center producing meals daily. Tasks include food preparation, assembling hot & cold food items and cleaning. Our facility may be located within the grounds of Maplehurst Correctional Facility BUT Cook Chill is an independent production facility separate from Maplehurst Corrections. Our facility has NO inmates on site, the associates that work for Compass have NO interaction or access to inmates, the facility is strictly for Compass associates and food preparation only.Job SummaryPosition Responsibilities: Picks and prepares customer orders in an accurate, efficient and productive manner and assembles the order into totes. Responsible for ensuring that all totes are properly identified with the correct route and location. Loads outbound trucks with picked product in an accurate and efficient manner ensuring that the load is stable and secure. Shuts delivery vehicles as required to perform loading tasks. Receives returned inventory and putts it back into stock based on best before dates. Performs inventory counts of the warehouse. Observes, reports and corrects (when appropriate) all unsafe and unsanitary conditions that could cause employee and/or customer accidents. Maintains a clean, neat, and orderly work area. Performs all related requests, tasks and processes as required from operations supervisor/manager. Complies with Section 28 of the Occupational Health and Safety Act. Knowledge, Skills, Abilities Required: Ability to work any shift including weekends. Ability to read and perform basic math functions. Considerable knowledge of warehouse location layout. Working knowledge of all safety rules and safety procedures. Working knowledge of inbound/outbound process. Considerable skill in efficiently lifting, stacking and building quality pallets. Skill in operating warehouse equipment: i.e.; motorized Pallet Jack, Hi-lift, etc.. Ability to reach, bend, twist, stoop and lift up to and including 40-50lbs frequently and 60lbs occasionally. Skill in meeting production standards. Skill in communicating effectively with supervisors and department managers. Minimum Qualifications: Education/Training: High School Diploma or Equivalent. Experience: 1-3 years warehouse or equivalent preferred. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/11/2024 04:11 PM

Heatherton location, free parking onsite|Growth opportunitiesOur client is a leading global supplier in defence equipment who design, manufacture, and integrate products and systems. Based in Heatherton with free on-site parking.Receiving goods checking, documenting, and storing incoming materials from customers, vendors and subsidiaries.Preparing products for shipment including documentation.Booking shipments.Manage all dispatch related duties.Create shipments and receipts, generate receiving documents, perform enquiries on purchase order and sales order and make necessary modifications and corrections.Proven experience in supply chain or warehouse-based roles.Ability to meet physical demands such as lifting and materials or containers.High attention to detail and focus.Strong verbal and written communication skillsMust have a forklift license & White Card admirable.You'll be joining an already established team that values, fun, respect, and teamwork plus additional benefits of:Free on-site ParkingOpen plan working spaceThe opportunity to progress within the company

BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsDESCRIPTIONEver wondered how millions of sellers build their business using Amazons marketplace and fulfillment capabilities? Our group is at the center of the action, building systems that enable sellers to fulfill orders leveraging Amazon's vast network of warehouses.You'll be leading development teams within Santos org that are building cutting edge and highly distributed systems to enable merchants to deliver orders to their customers with incredible speed. You will join a highly technical and entrepreneurial culture defining and building the next generation of a fulfillment solution for 3rd party merchants and brand owners.As the Software Development Manager, you will be a strong leader who is known for hiring, developing and retaining the best talent. This leader will have a reputation as a team builder and someone who is very good at acquiring and developing great talent. They will possess the ability to motivate, build rapport and communicate effectively with all employees. This leader will have left strong successors in their previous roles and be focused on building a strong, sustainable organization at Amazon. To be successful in this role you will need to be an innovator, communicator, influencer and problem solver. The right individual will also have solid technical judgment, effectively communicate goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business.ResponsibilitiesDrive the development of systems that enable sellers to leverage Amazons fulfillment capabilities.Troubleshoot systems issues while maintaining high performance and availability standards.Establish mechanisms to ensure operational excellence for all systems, technical operations, and development practices.Hiring and developing the best talent, and creating an environment which motivates people to thrive in their expertise and deliver aggressive results.Define and constantly monitor metrics to improve performance and reduce cost.Prepare executive level communications to share tactical plans, estimates, justify investment, and highlight product performance.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersSalary: . Date posted: 04/12/2024 10:09 PM

Job Summary:THE TEAMLive Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management.Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. At Ticketmaster Fans come first.We care passionately about our fan's interaction with our sales and service channels and as the world's leading ticketing company, we are committed to setting the standard for a great fan experience. We support and guide fans by delivering exceptional service because live only happens once. THE JOBReporting to the Senior Manager - Planning & Workforce, this role will be responsible for supporting the delivery of specialist projects, business reviews and operational support requirements for the Contact Centre.This role will be responsible for creating and developing and maintaining short, medium, and long-term forecasting to ensure SLA's are met whilst working closely with the Planning & Operations Manager to establish effective global resource sharing models and processes. Operationally, it will be responsible for the smooth running of the day to day contact centre operation- ensuring a good service is provided to stakeholders, working with those stakeholders to overcome any obstacles that may threaten that service, providing accurate and timely reports. To ensure the continued development and success of the centre you will challenge the norm on a regular basis, you will be comfortable and confident to question and amend processes, procedures and ways of working to deliver better results.WHAT YOU WILL BE DOINGUse statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.You will be the direct line manager for the Planning Assistant in AU/NZ. Identify any processes that may impact the businesses reputation, suggesting alternative solutions and overseeing implementation of these solutions. Monitor incoming contact drivers / trends and feed this into the operations team.Ensure we are adequately staffed across all workstreams and call out any concerns/gaps.Liaise with the training team on any areas/gaps where we require further training.Proactively make recommendations to improve fan experience.Work with relevant technical teams to introduce any new processes.Respond to any business disruption affecting Fan Support and assist in solutions.Provide operational support to departments as necessary using experience and knowledge to support the management of that department during whatever challenge they are facing. Accurately map processes for automation. Highlighting areas of concern and potential cost savings.Liaise with internal departments to implement and thoroughly test automations.Liaise and co-ordinate with all internal departments on a regular basis to maintain relationships and effective working processes.Use BI tools to analyse data from various sources; highlighting trends, contact drivers and actionable insights.Work closely with your peers, offering support and guidance when required.Be proactive, make recommendations to continuously improve the Fan and client experience, including the internal service, putting solutions into practice.Monitor, measure, report and communicate on operational issues, opportunities and achievements within agreed formats and timescales.Liaise with other functional/departmental managers to understand all aspects and needs of development, and to ensure they are fully informed of operational objectives, purposes and achievements.Identify organisational gaps and any potential business disruption. Ensure all team members are participating and communicating effectively.Additional duties in line with business needs and requirements.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Has a thorough knowledge of Contact Centre and practices.Have a good understanding of Zendesk and Five9.Has experience of planning within a contact centre environment.Has a thorough understanding of all Contact Centre Departments including Fan Support, and Client Support. Strong leadership and communications skills.Conducts thorough searches for information when reviewing procedures or problems.Excellent time management skills and a high level of accuracy. Experience in taking complex datasets and statistical analytical techniques to produce actionable outputs. Has a thorough understanding of all Customer Service touch points and contact channels including Phone, Email, Social Media and Helpdesk .YOU (BEHAVIOURAL SKILLS)A strong collaborative ability to interact, influence and present to operational leadersHas an inquisitive mind and proactive nature, will think innovatively, creatively and challenge existing processes when reviewing procedures or approaching problemsCarefully considers the impact of a broad range of related issues or factors and considers alternatives when suggesting resolutions.Makes decisions in a timely manner, considering both the immediate and long-term consequences, applying logic in all instancesResponds with flexibility, positivity and resilience when faced with multiple demands, shifting priorities, ambiguity or rapid changeDemonstrates ethical behaviours and adapts own behaviour to take account of others' expectationsAsks appropriate questions to ensure understanding, in order to generate new ideas and innovative solutions.Organises time effectively and plans for future needs.Seeks to understand the business environment in which we operate and stays abreast of issues and events that have an impact on the business and industry.Displays ability to learn, change, and innovate.Promotes a positive and friendly culture and demonstrates ethical behaviour.Carefully weighs the impact of a broad range of related issues or factors.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#TM-onsiteSalary: . Date posted: 04/15/2024 09:30 AM

BASIC QUALIFICATIONS- MBA- Experience influencing C-level executivesDESCRIPTIONAre you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, tech solution selling background, and relationship building skills necessary to help position SmartCommerce as a preferred choice for customers? Do you love building new strategic and tech-driven businesses? Join the SmartCommerce team as a Key Engagement Manager!The vision of Smart-commerce team is to digitize brand owners and selling partner by providing a suite of product offerings across the business's lifecycle. Within this, we are building a platform to help sellers manage all their post purchase operations in terms of order management, warehouse management, returns management, planning and shipping.Key job responsibilitiesAs a Key Engagement Manager, your role is to own the end to end post launch engagement of our customers programmatically. You will also drive adoption of new & existing product features with the sole objective of ensuring client success. You will collaborate with product, tech & support teams to solve any recurring issues post launch to sustain the client relationship. You will identify opportunities in Smart Commerce products or feature sets based on customer insights and partner with internal product teams to win our customers' trust. We are looking for a hands-on, detail oriented and highly motivated Key Engagement Manager to lead the post launch engagement. The candidate should be comfortable understanding technology led businesses and be able to gather actionable conclusions by keenly listening to our customers. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. An understanding of enterprise sales & solution selling is highly desired.About the teamAs a part of Smbhav announcement ( https://smbhav.amazon.in/grow-with-amazon/smart-commerce) this is the Smart-commerce team which will build solutions to digitize the SMBs. We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- From E-Commerce, B2B, SaaS industrySalary: . Date posted: 04/16/2024 09:12 AM

BASIC QUALIFICATIONS* Bachelor's Degree * 2+ years of experience in law enforcement, loss prevention, risk management, supply chain management, or other related field * 2+ years data collection experience with root cause analysis * 2+ years of people management experience * Previous experience assisting with investigations * 1+ experience with MS Office Professional Suite, including intermediate knowledge of ExcelDESCRIPTIONThe (Loss Prevention Manager) (LPM) is a key leadership position within the Amazon Loss Prevention (LP) Team. If you are curious and want to challenge your conventional view of an LP role in a very unconventional space, this role within Amazon will provide that challenge! The LPM leads the effort to efficiently, and effectively, provide security services and asset protection (lives, buildings, equipment, inventory, data, & intellectual property) in a designated area of responsibility. This role allows you to work through root cause analysis, you have the ability to effect change in your area of responsibility and the network. It gives you the ability to challenge the status quo and say, "how can we do it better." The LPM delivers for their internal and external customers exceeding their expectations with new and innovated ideas. This leader fosters an environment of inclusion and diversity. The LPM reports to the Cluster Loss Prevention Manager responsible for their area, and aids them in supporting operational teams in addition to other cross-functional teams throughout the organization.Key job responsibilities* Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path. * You are the subject matter expert for all internal and external partners. Identify, promote and implement security best practices. Effectively partner with internal customers in evaluating current and future security services, processes and initiatives. * Assist with investigations of internal and external theft and fraud, and conduct interviews when appropriate. * Use tools, data analysis, and collaborate with internal partners to identify inventory defects and create strategic plans in an effort to mitigate losses. * Enhance, track, and report on metrics, which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner. * Utilize continuous improvement to drive process enhancement and increase efficiency. * Develop driven business cases using data collection, through database polling or data entry, from multiple DC; and conduct analysis generating strategic and tactical interpretations which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes. * Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values, in order to align performance this is done with your internal and external partners. * Inspire performance excellence on the part of all security services team members and third party vendors. * Recruit, hire, develop and retain candidates who raise the performance bar of the security services organization when needed * Incident response planning, implementation, execution, and management. * Effectively address loss mitigation, physical security considerations, potential and actual work place violence incidents per policy. * This role covers a 24/7 operation and you must be able to work all shifts, including nights, weekends and holidays Work weekends and/or overnight shifts as necessary. * Work in an industrial environment that requires walking up to 5km a day and ability to lift up to 10kg.We are open to hiring candidates to work out of one of the following locations:Horsley Park,, NSW, AUSPREFERRED QUALIFICATIONS* Experience with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc. * Experience with security equipment such as intrusion detection devices, access control systems, and video review system* Experience with varies business types such as, logistics, warehouse, distribution center, multi-site loss management * Interviewing and Interrogation experience * Workplace Violence and/or Business Continuity experience Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/16/2024 09:11 AM