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Parts Administrator
, Midvale
Free Parking On Site|Faced paced and dynamic environmentPage Personnel has partnered with a manufacturing facility in Perth, Western Australia. The company designs, engineers and manufactures a comprehensive range of mobile LED light towers for use in the mining, quarrying, oil & gas and construction industries and for illuminating night time work sites.Their vision is to become the world's most successful manufacturer of LED light towers by implementing innovative, problem solving and cost-effective ideas based on the requirements of their customers.The key responsibilities of this role are,Process in coming parts inquiries, via email, phone and face to face.Prepare customer quotations for spare parts accurately and quickly including all relevant information.Provide effective and efficient customer service and product advice on spare parts.Identify the make, model and variation of equipment.Identify and source required parts.Manage and maintain records, purchase orders, quotes and warranty queries.Pick, pack and label Spare Parts orders ready for dispatch.Complete parts jot form as per procedures.Liaise with other departments as costing updates are required.Liaise with other departments to ensure customers are kept up to date on their orders.Organise and plan work so that it is done efficiently and in accordance with company standards.QA and Dispatch parts as required.Check, value and catalogue parts.Follow and complete required duties as per Briteforce warranty procedure and ensure customers are regularly updated in regard to the status of their claims. Follow and complete required duties as per Briteforce procedures on repairs and ensure customers are regularly updated in regard to the status of their repairs.Comply with all OH&S policies and procedures.The successful candidate will have the following attributes,Experience in providing sales/and or technical experience within the truck and trailer, automotive or similar industry. Knowledge · Proficient in Excel and other Office programs, Ariba and Transport booking portals.Customer service focused: committed to providing exceptional customer service across all channels - written, phone and face to face.Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.Commerciality: ability to apply knowledge in a practical, commercial manner.Teamwork: willingness to assist and support others as required and get on with team members.Time management/organisation: accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner.Whats on offer for you?Free on-site parking.Opportunity for progression and growth within the business.Be apart of a close knit supportive team.Exposure to supply and work along site top tier mining companies.