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Registered Midwife Monash Women's Dandenong
Monash Health, Melbourne, Eastern Metropolitan
Location: Melbourne | Eastern Metropolitan Job type: Full time, Part time Organisation: Monash Health Salary: Salary not specified Occupation: Nursing Reference: 64130 Job posted: 11/12/2023 Closes: 30/04/2024 Occupation: Nursing Classification: Job duration: Not provided Contact: Lauren Hunter - 95548007 Reference: 64130 Occupation: Nursing Salary Range: Salary not specified Work location: Melbourne | Eastern Metropolitan Monash Women’s Program has Ongoing Registered Midwife positions available with the opportunity to further progress your maternity career within a supportive environment!About the Role:Our Registered Midwives love coming to work everyday to be able to provide women centred care across the full scope of maternity care. You’ll enjoy the variety and challenge that comes from working with likeminded skilled senior staff and clinical mentors, while being supported by others across the program and across our large, complex health service.As a Registered Midwife, you are able to work across a full scope of practice or at a minimum, two of the three areas. We are a collaborative service across Monash Women’s, and our Maternity services have opportunities to grow and provide women centred care.We work within a team model of care - and in practicing within this model, we provide our women and their families, a consistency across their journey.We have ongoing full and part time opportunities 24/7 rotational rosterOur JourneyOur Maternity Services at Dandenong are truly a great place to work and offers:We offer services to a multicultural catchment area which supports diversity and equity for all women. Our numbers of births are growing along with the population growth in this area. Dandenong midwives work with multidisciplinary, collaborative teams which consistently care for women throughout pregnancy, birth and postnatallyDandenong provides a support clinic to our refugee community in greater DandenongWhat you Bring:You are a Registered Midwife with a positive attitude who loves to laugh and enjoys being at work with likeminded midwives. You share this passion with your women to support them through what should be the most joyful experience in their family life. This is why you chose to be a midwife!Along with this, you have proven experience working in an Acute Maternity service and have demonstrated skills and knowledge in antenatal / post natal and birth suite as a minimum.You are driven and look forward to growing your career with the support of amazing mentors and educators within our highly skilled broader Maternity team.In return:We will provide a fast paced, dynamic environment that is dedicated to safe best practice and passionate about Women centred care and patient advocacy. You will be challenged, with opportunities to expand your midwifery knowledge and skills in our speciality areasMonash Health is a great place to work!Our employees enjoy a range of benefits including:salary packaging options that increase your take-home paya comprehensive Health and Wellbeing programrelocation packages for international midwivesStaff referral Program – Catch a Starprivate health insurance at discounted rateshealth imaging services+ moreMonash Health is the largest public health service in Victoria, employing more than 20,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilitiesWe recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and ICare values.How to ApplyWe’re only able to accept applications submitted via the Monash Health online Mercury System.For a confidential discussion and to explore the opportunity further, please call Lucy Johnston on 0436626130.Please note, applications will be screened upon receipt and selection activity may commence prior to the closing date. For information including how to apply and probity check requirements, please refer to attached ‘Application Guide’ located under Position Documents.
Finance Manager
Michael Page, Melbourne
As the Group Finance Manager, you will play a pivotal role in ensuring accurate statutory reporting and seamless group consolidations across the various entities. You will be a key contributor to the finance team, overseeing financial operations and driving excellence in financial reporting and analysis within the group.Key responsibilities will include:Statutory Reporting and managing the preparation and submission of accurate and timely statutory financial statements.Leading the group consolidation process, ensuring accurate and timely consolidation of financial data from various business units.Providing insightful analysis and reporting on consolidated financial results to senior management and stakeholders.Establish and maintain robust financial controls and procedures to safeguard the integrity of financial data.Identify areas for process improvements and drive efficiency in financial operations.Mentor and lead a team of finance professionals, fostering a culture of collaboration, continuous learning, and high performance.The successful candidate will have a bachelor's degree in accounting, Finance, or related field and either a CA or CPA Qualification. You will have proven experience in statutory reporting and group consolidations within an ASX-listed company or a multinational corporation. Those who have come from an audit background will be favourable, as is experience in commerce and industry (ideally a listed entity) in a leadership role within group finance. In addition to this, you will have a strong understanding of international accounting standards and regulatory requirements and excellent analytical and problem-solving skills. In addition to this you will have exceptional leadership and team management abilities.
Mgr-Restaurant (For Female Only)
Marriott International, Lucknow, Any, India
Job Number 24058118Job Category Food and Beverage & CulinaryLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPlays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business • Understands financial opportunities by surveying restaurant demand. • Partners with key individuals in the local community to assess opportunities. • Identifies and analyzes competitors. • Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. • Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.Leading Significant Marketing/Public Relations/Media Activities • Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. • Supports on-site/off-site public relations opportunities to promote the restaurant. • Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. • Serves as the primary point of contact for restaurant events. • Participates in local networking activities, which are often off-property, in support of the restaurant.Managing Day-to-Day Restaurant Operations • Supervises and manages employees. • Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Conducts daily \"taste panels\" to educate, drive sales and create sales goals. • Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. • Monitors compliance with all applicable laws and regulations. • Monitors adherence to liquor control policies and procedures. • Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. • Monitors alcohol beverage service for compliance with local laws. • Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards. • Assists servers and hosts on the floor during meal periods and high demand times. • Advocates sound financial/business decision making. • Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices.Fostering an Environment that Creates Exciting and Memorable Guest Experiences • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants.. • Addresses guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Verifies corrective action is taken to continuously improve service results. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.Managing and Conducting Human Resource and Talent Management Activities • Actively participates in the hiring process to identify the right talent to support the outlet's concept. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Facilitates the fair and equal treatment of employees. • Strives to improve employee retention. • Monitors employee attendance of on-going training to understand guest expectations. • Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Encourages recognition of employees across areas of responsibility. • Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team. • Establishes guidelines so employees understand expectations and the work. • Utilizes interpersonal and communication skills to lead, influence, and encourage others. • Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model. • Encourages and builds mutual trust, respect, and cooperation among team members. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish own work. • Monitors and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives. • Provides work-related training, supervising, follow-up and hands-on management.Additional Responsibilities • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 09:25 AM
Senior Investigations Manager - Australia
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS1. Six (6) plus years of experience managing investigations. Overall Banking/Security/Loss prevention experience of 15 plus years. 2. Proven ability to conduct serious fraud investigations 3. Reviewing Investigations conducted by field teams and presenting it senior management. 4. Experience in managing and analyzing case management database 5. Experience in data mining techniques and related analytics to detect patterns. 6. Knowledge & experience of the law as it applies to interviews, arrest, and the judicial process 7. An ability to travel 30-45% (domestic and international); may increase at times.DESCRIPTIONThe AU Senior Investigations Manager, working with AU Security & Loss Prevention (SLP) team, will implement the investigative framework for the Amazon AU SLP Operations and work with all stakeholders to mitigate risk of theft, fraud and other high impacting incidents. This person will be an operational subject matter expert on investigations and maintenance of analytical techniques and have the ability to share their expertise with associates within SLP at the various Amazon locations. The Investigations Manager is a key member of the APAC Investigations team and reports to the Head of APAC Investigations. Key job responsibilities• Serve as an investigator within the SLP investigations team and supports the wider Loss Prevention team in Australia.• Provide investigative services and guidance for associates and work with cross-functional teams throughout the organization• Supports development of investigative strategy, deployment, and execution; plans and conducts investigative operations, assists in the delivery of training and professional development of the wider AU SLP team.• Maintains AU loss and investigative metrics including the compiling of regular management reports and has an active role in the maintenance and governance of the investigation reporting tools.• Develop & innovate intelligence process using technology to identify modus operandi, loss hot spot, and abuse trends; then disseminate to the LP team• Handle executive escalations directed to AU SLP team and provide insights into opportunities to improve processes and policies across functions.• To be at the forefront of keeping abreast of trends and fraud issues impacting Amazon.com.au as a business.• Ensure quality investigative practices by providing knowledge to and serving as a mentor to individuals working on investigative programs related to overall losses.• Maintain loss and investigative metrics including a comprehensive case management system. We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS1. Bachelor's degree in security or related field. 2. PCI/CFE/CPP or similar certifications qualification 3. Knowledge of loss prevention mitigation techniques applicable to distribution Center and supply chain. 1. Previous law enforcement or military background.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 10:34 AM
Manager, Robotics Technical Support, Amazon Robotics Technical Support (ARTS)
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- Bachelor's degree in Computer Science, Information Technology or related fields.- 4+ years of management or direct team leader experience in a similarly complex technical support environment (6+ FTEs).- Proven track record in of design, implementation and optimisation of metrics, KPIs, SLAs etc. - Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.- Proven experience leading high severity active incident restoration efforts, as a technical authority or Incident Manager.DESCRIPTIONAre you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics is seeking a leader with a passion for technology, that can easily make connections, are always curious how things really work, and are up for the challenge found in a deeply complex, but very rewarding Robotics environment.This team is a global squad of talented engineers that work diligently to resolve technical issues and help maintain Amazon's robotic services, applications and platforms. We are expanding our team to Melbourne, Australia and are looking for an experience technical manager to help us kickstart operations in this region.As a manager you will not only help to recruit and establish the foundation for this new team but also learn how Amazon leverages state of the art robotics technology to enhance our facilities and better service our customers. You will engage with a dynamic technical environment, navigate complex situation and ensure that your team is always set up for success. Together with your team, you will directly collaborate with Software & Engineering teams from all over the globe to root cause critical issues and ensure problems stay fixed for good!Important! Please note that this role includes certain Manager On-Call responsibilities over the weekend (daytime) for select high severity events.Key job responsibilities- Manage, recruit, interview, hire, coach and mentor directs.- Ensure directs are up to date with with company, policies, procedures and regulations, while meeting established productivity targets.- Actively work to encourage, motivate and collaborate direct reports to reach agreed goals, while fulfilling their job responsibilities and obligations. (hold regular 1:1 sessions etc).- Create and maintain a healthy and positive work culture.- Implement, establish and meet departmental and company goals to improve business outcome.- Identifies problem areas and works to implement solutions to effectively resolve them.- Evaluate employee performance and systems to identify trends and recommend improvements.- Contributes to team efforts as needed to achieve desired results.- Acts as an escalation point and incident manager during critical high severity escalations.As Amazon maintains a very high performance bar, managers may find themselves having do adapt to any given situation and embody different types of roles. Depending on the context they can be: Incident or Project Managers, Technical Authorities in one or more technical areas, Change Approvers, Technical Writers, Trainers, Coaches, Mentors or Mediators. This role fluidity is what enables the manager to be successful and navigate the daily complexities of the Amazon Robotics environment.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- 6+ years of relevant technical support management or team leader experience in a diverse complex technical environment. - 3+ years of relevant engineer technical support hands-on experience.- Relevant industry certification(s) in any broad technical domain (Networking, Telecommunications, Cybersecurity, Cloud Technologies etc.) - Relevant Service/Project Management Certifications may present an advantage (ITIL etc)Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 09:19 AM
Transportation Area Manager, TOM (Transportation Operations Management)
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience managing yard operations- MS Office experience required, with intermediate proficiency in Excel; intermediate understanding in SQL or Access.- Experience with performance metrics, decision making based on data and leading process improvements.- Experience in people and performance management, communicating with wider stakeholder including peers and leadership- Know-how of Lean and Six Sigma methodologies.- Strong inter-personal and relationship-building skills.DESCRIPTIONAt Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The AU Transportation Operations Management team is seeking Area Manager to work in our Sort Centre in Craigieburn (MEL8) and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don't like to sit still, which is why we always treat every day like its day one. It's that kind of spirit that drives our success now and in the future. And you could be part of it. The Transportation Area Manager is responsible for managing yard operations in coordination with Dock, Receive and Ship teams to ensure FIFO processing and mitigate Customer Experience impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. They has the ability to lead and mentor people; analyses data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analyzing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (site) and global level.Key job responsibilities• Create, oversee, and drive a culture of safety and well-being.• Partner with site leadership, transportation partners to improve On-time Arrival and Departure Performance of trucks in and out of yards, and deliver high Customer Experience metrics.• Communicate between multiple stakeholders to streamline flow of trucks in the yard.• Accountable to report yard performance to the local site leadership, identify root causes for structural issues and drive resolution with multiple stakeholders.• Proactively identify and lead process improvement initiatives and implementation of Lean tools.• Work within various time constraints to meet critical business needs; while measuring and identifying activities performed.• Ability to work some weekend shifts as needed (this team provides tactical support to Amazon's fulfillment network 7 days/week).• Lead, manage and develop small teams• Respond to and manage incidents in conjunction with various stakeholders.A day in the lifeYou'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to your team.About the teamOur mission is to "To serve our customers with products and services that establish safe and seamless flow of trailers through yards, and increase end to end transportation effectiveness. We achieve this through technology, operational excellence, and product thinking. We implement ground breaking yard and gate technologies to better serve our internal and external clients. We are custodians of our communities and environment. These investments in people and capabilities improve speed, reduce costs, deliver on time performance, and enable defect free execution for our customers, carriers, and drivers".We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Master degree in Logistics/Supply Chain/Mathematics/Science/Engineering subjects.- Work experience in operations/supply chain/logistics/e-commerce is a plus.- Experience of Six Sigma/ Lean analytical techniques is a plus.- Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/16/2024 10:26 PM
Area Manager II
Amazon, Bolton, Ontario, Canada
BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONJob summaryOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.Key job responsibilities - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs)We are open to hiring candidates to work out of one of the following locations:Bolton, ON, CANPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/16/2024 10:15 PM
Operations Manager
Amazon, Bolton, Ontario, Canada
BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.Key job responsibilities - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs)We are open to hiring candidates to work out of one of the following locations:Bolton, ON, CANPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/16/2024 10:15 PM
Guest Service Agent I
Fairmont Hotels and Resorts, Victoria, Any, Canada
Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Recommended, 4 Star property, offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionGUEST AGENT IWhat is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont HotelsExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly pay rate of $26.40 to $30.18What you will be doing: Ensure the smooth operation and maintenance of standards and profitability of the Front OfficeWork cooperatively with other departments to ensure total guest satisfactionGreet, assist, direct guests and respond to their inquiries and requestsCheck in and check-out of hotel guests with warm and engaging serviceHandle cash, credit card and voucher transactions, balance daily transactionsMaintain and update computer data - training manuals, procedures and SOPsReview, complete and delegate tasks associated with all front office reports including guest account traces, departures, contingency reports, maintenance, check-out with balance, rate change, etc.Print guest registration cards and coordinate vouchers associated with various room packagesAssist in the coordination and blocking of rooms for all room categories, including incoming group and tour arrivals and all reservations 3 days prior to arrival. Balancing inventory when necessaryDaily review of ACDC arrivals and guest loyalty membershipsEnsure all front and back working areas are kept immaculately clean and organized at all timesEnsure all tasks are completed as assigned and/ or requested on the daily GSA tasklists.Supervise the daily operations of the Front Desk and ensure all established policies and procedures are followedEffectively lead and motivate all colleagues in the Front OfficeEnsures that the security of the hotel is maintained through participation in the Emergency response procedures and ensure only registered guests and patrons use the Reception LobbyConduct shift briefings with all colleagues in the Front OfficeDetermine and encourage upsell opportunities and loyalty membership enrolmentsEstablish and monitor breaks and coordinate accordinglyEffectively handle guest comments both in person and in writing, with an ability to identify and rectify any concernsAssist Guest Service Agent IIs and Guest Service Coordinators with any guest issues or problemsGuide, mentor and train Guest Service Agent IIs when required. Perform service and knowledge audits with Guest Service Agent IIsBe Health and Safety conscious and actively participate in maintaining a safe work environmentPromote and recommend the use of hotel outlets and spaOther duties as assignedQualificationsYour experience and skills include:Minimum of three years (in the last 5 years) experience as a Guest Agent in a luxury environment demanding a similar standard of guest/customer serviceCompletely fluent English language skills; both written and verbalImpeccable and professional grooming and presentationClear, precise, professional and helpful telephone mannerDemonstrated leadership abilityDemonstrated a high level of responsibility and commitmentDemonstrated excellent organizational skills - showing flexibility in handling multiple priorities and meeting deadlinesDemonstrated team player with proven success in relationship buildingDemonstrated initiative with strong leadership and motivational skills and the ability to guide, mentor and train Guest Service AgentsProven ability to work well independently with minimal supervisionProven ability to effectively solve problems and make decisions, handle a multitude of tasks in a bust, dynamic environment while remaining calm and collectedDemonstrated commitment to provide excellent service, anticipate guest needs and exceed guest expectations with a history of responding empathetically and with urgency to guest and colleague needsDemonstrated ability to make high-quality service decisions, effectively solve problems and resolve guest concerns in a timely, personable and self-confident manner to pro-actively serve guestsComprehensive and current knowledge of local attractions, events, restaurants and transportation informationKnowledge of computerized Front Office systems required, with emphasis in Microsoft applications and Opera PMSMust be available to work flexible hours including overnight shiftsMust have the ability to handle cash effectively and accuratelyMust be bondableSecondary school diplomaPrevious experience in a supervisory position is preferredPost-Secondary degree / diploma, preferably in Hospitality Management is an assetAdditional InformationPhysical Aspects of Position (include but are not limited to): Constant standing and walkingFrequent bending and kneelingFrequentcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 10:07 PM
Sr. Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- 5+ years of directly managing and responsible for multiple large projects experience- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipmentDESCRIPTIONAmazon is at the forefront of innovation within the space of fulfillment technology and robotics. We areseeking an innovative and solutions-oriented Operations Engineer to be a part of our global effort todevelop and deliver the next generation of world-class technology systems inside our fulfillment centers in Australia.In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the uniquerole and privilege to work backwards from our customer needs and represent their voice through theentire products' lifecycle (from product development, to deployment, to support & service), embodyingAmazon's leadership principle: Customer Obsession. We raise the bar on the readiness of newtechnologies in deployment and on the performance of those already in production; our mission is totransform "stand-alone work-cells" into "end-to-end integrated solutions" that are safe, easy-to-operate,easy-to-maintain, easy-to-deploy, and easy-to-service.Successful candidates will have strong experience in technology development and testing in the mechatronics area and be highly motivated individuals who have several years of experience in development and testing of mechanical and mechatronics equipment.This position is responsible for the schedule, scope and cost planning for large scale fulfillmenttechnology and robotics projects into both live and new fulfillment centers across Australia. As anSr. Operations Engineer, your primary role is to own the coordination and execution of definition, installation,commissioning, deployment, ramp up and support of the MSP products in the field. In parallel to theexecution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer.Come help us make history!Flexible locations across AUS.Key job responsibilities-You will manage the development of project plans and technical solutions which may be defined-You will Influence internal and external partner teams and suppliers-You will own the strategical definition of the technologies and the tactical planning on the installation of difficult cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors-You will support the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer-You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams-This is a travel-based role and you will be expected to travel to meet the requirements of your projects across Australia, upwards of 75% or moreA day in the lifeIn this role you will be focused on two primary lines of effort. The first is to monitor AUS Voice of the Customer and determine which MSP technologies can intercept local needs, the second is products deployment, ramp up and support Project Management. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status. You will manage the day to day project scheduling and budget management, and workon continuous improvement activities to improve the projects in your space. You will spend time with mentors and your manager to develop your professional skills, and collaborate amongst your team to move the needle on the services you are accountable for.About the teamThe CX (Customer Experience) team within Mechatronics & Sustainable Packagingworks backwards from Internal Customer insights to (1) Validate, (2) Deploy and (3) Support MSP solutions globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal Customers (Maintenance, Operations, ACES, Process Engineering, GES Ops Engineering, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (1) Quality Assurance, (2) Deployment & Ramp-up, and (3) Support. (1) MSP CX Quality Assurance is a new team under establishment that will own qualifying and testing MSP solutions, and validating they are ready to launch; it will adopt a comprehensive and continuous approach to qualification, beginning at the earliest stages of one's lifecycle to represent Customer requirements and continues through all future changes towards the latest stage of deprecation, working backwards from Customer needs. This team will tightly partner both within MSP (with the product, development and scale teams) and outside MSP (with Ops, RME, PE, ACES, GES, etc.). (2) MSP CX Deployment & Ramp-up leads on-site implementation activities providing continuity from early field-Alphas/prototypes, through Betas, and up to General Availability (GA) through the first few months of site ramp-up. (3) MSP CX Support provides Technical, Safety, Operations, and Maintenance Support for MSP solutions that have graduated to Production.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer toolsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 10:11 PM
Full Time Software Engineer-Cloud Enablement
Mr & Mrs Cloud Pty Ltd, Werribee, VIC, AU
Mr & Mrs Cloud Pty Ltd4 St. Andrews Dr., Werribee, VIC 3030 AustraliaFull Time Software Engineer: Cloud EnablementSalary AUD $72,000DUTIES• Any Graduate with Multi-Cloud industry experience and proven expertise in the Salesforce Cloud.• In-depth knowledge of Salesforce platform features, including Sales Cloud, Service Cloud, and Lightning Experience.• Solid understanding of Tableau's capabilities, including data visualization techniques and integration with Salesforce.• Build Salesforce Lightning Components and Applications to enhance user experience and interface functionality.• Implement Salesforce Lightning Web Components for modern and responsive UI development.• Develop and implement robust integration solutions, utilizing REST and SOAP APIs, including connecting Salesforce and Tableau for data visualization.• Integrate Salesforce with external systems, including Tableau, for seamless data flow.• Customize Salesforce applications using declarative tools such as Process Builder and Flow.• Configure, optimize, and use Tableau to present Salesforce data in compelling and actionable dashboards and visualizations.• Experience with Moodle LMS development, customization, and theme design.• Design and implement custom Moodle plugins to extend platform functionality.• Contribute to the development and maintenance of custom Moodle themes.• Experience in software design and development, building and maintaining CI/CD pipelines, and managing highly-available web application servers and infrastructure in production.• Experience managing compute, storage, networking, and database services in one or more mainstream cloud providers (e.g. AWS, Google Cloud, Azure).• Build software to handle the container management and provisioning for our SaaS and on-prem offerings.• Participate in code reviews that focus on reusability, efficiency, performance, and security.• Collaborate with other engineering teams when working on cross-team efforts.• Debug production technical issues inside a sophisticated stack involving virtualization, containers, microservices, etc.• Mentor new team members, both junior and senior.REQUIRED SKILLS• At least 4+ years of experience in Software development in Cloud.• In-depth knowledge of Salesforce platform features, including Sales Cloud, Service Cloud, and Lightning Experience.• Strong proficiency in Apex programming language and Lightning Component Framework.• Experience with Tableau data visualization, dashboard creation, and Salesforce integration.• Proficiency in configuring standard and custom objects, workflows, and page layouts.• Experience in creating and managing custom reports and dashboards (in both Salesforce and Tableau).• Experience in using declarative tools like Process Builder, Flow, and Schema Builder.• Configuration of Salesforce features to meet business requirements.• Extensive knowledge of REST and SOAP API integration.• Ability to design and implement scalable and efficient integration solutions.• Basic Knowledge of Google Cloud, AWS, Azure.• Experience in: Infrastructure As Code : Terraform, Ansible, Chef, Puppet.• Experience in: Log Management Tools: Elastic search, Kibana, Grafana, Splunk, Data Dog.• Experience in: Web Services: Apache SOAP, Restful, SOAP UI.
Technical Support Engineer, Amazon Robotics Technical Support (ARTS)
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- Experience troubleshooting and debugging systems, service or platforms.- Networking Knowledge.- Unix Knowledge.- SQL Knowledge.DESCRIPTIONAre you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics are seeking candidates with a passion for learning, technology, and complexity that are always curious how things really work to join our rapidly expanding Robotics Technical Support team as an Engineer.Key Role Responsibilities:- Deep-dive, analyze, mitigate or resolve technical issues that are escalated by the various Amazon Robotics Facilities. - Utilize multiple data sources, dashboards and logs to pinpoint and resolve software/hardware defects, inconsistencies or bugs. - Collaborate with development/software teams to navigate complex situations and create viable solutions for customers.- Engage with often drive high severity incidents around Amazon's Product Fulfilment & Sortation facilities. - Manage high severity calls, communicating and troubleshooting directly with customers. This activity will, at times require you coordinate real-time service restoration between multiple teams and act as a central incident manager.- Use Change Management best practices to create, approve and implement changes within the Amazon Robotics environment.Please note as a part of this role you will be expected to work a 5 day work week, of which 1 day of which will be over the weekend to ensure critical 24 hour global support coverage.About the teamWe are a global team of robotic system specialists in the US and EU who are looking to extend our 24*7 coverage by starting a new and expanding team in Australia. We provide remote technical support via tickets, the phone and chat mediums. We are curious about solving new and complex problems everyday and always want to delight our customers. We have a robust internal training program and will provide onsite and remote mentors, as well as training at customer sites.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Be Curious. Amazon Robotics is comprised of a varied number of highly complex systems. Developing a detailed understanding of these systems will be key when troubleshooting the various situations that you will be faced with. You must be able to demonstrate when your curiosity and proactive learning has helped you deliver improved service for customers.- Knowledge of linux/unix systems, know how to work with databases and pull data, understand how networks operate.- Experience reading and writing automation scrips.- Extensive experience explaining technical details in a way that is equally understood by a technical and non-technical audience.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:49 PM
OPERATIONS MANAGER, FOOD SERVICES
Compass Group Canada, Victoria, Any, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it's right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy-we do the same. This is healthy living at its finest. Join us.Click here for This is Marquise Hospitality video!Job SummaryAs an Operations Manager, you will be responsible for providing overall planning, direction and control to assigned food service units. You will achieve operational and financial goals. You will provide guidance and motivation to subordinate unit managers, as well as ensure effective customer/client rapport is maintained.Now, if you were to come on board as one of our Operations Managers, we'd ask you to do the following for us: Conduct operation audits of regional units and design improvements to optimize financial performance and operational productivity. Audit units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation, and record keeping. Ensure adherence to company sponsored retailing and purchasing programs. Observe typical meal service when visiting units; evaluate food for taste, temperature, appearance, and portion size; investigate complaints regarding unit operation and effect satisfaction solutions. Develop realistic and accurate district forecasts; monitor development of realistic and accurate unit forecasts; ensure that each unit's financial performance meets the Company and client forecasts. Ensure consistent and equitable administration of human resources policies, procedures, and guidelines to facilitate effective employee relations and support the preferred employer focus; audit performance appraisals and associates files; monitor Diversity action plans. Recruit for management positions; identify district training requirements; develop and coach management associates to meet staffing and succession planning needs, as well as to ensure optimum utilization of district associates. Provide direction and support to Food Service Managers, for catering and restaurant sales from multiple avenues, to maximize client and customer satisfaction. Ensure a great culinary focused offer in the units. Think you have what it takes to be our next Operations Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Post-secondary education plus at least five years of related food service management experience in a business/corporate dining setting and retail environment. Food safe certified. Proven financial management skills including ability to control product and labour costs. Strong motivator, mentor and leader. Very detail-oriented individual and a strong team player. Superior client relationship skills. Excellent communication skills (written and verbal). Can accommodate a flexible work schedule Knowledgeable in Microsoft Office. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/23/2024 04:04 PM