Overview of salaries statistics of the profession "Financial Coordinator in "

Reference Number: 20201083/1045Position Description:  Accountant - Position 1045.pdfApplications Close: Friday, 13 November 2020 - 5:00pmJoin Councils Finance team and assist in the delivery of high quality, efficient and accurate financial services.The position will incorporate:Processing and monitoring of Councils corporate credit cards.To partner with identified internal business units to provide accounting support and guidance.Providing accounting guidance and advice to other finance team members.  Applications close:      5.00pm Friday 13 November 2020Salary Range:                  $66,469 to $75,790 p.a (pro-rata)Position status:              Permanent Part Time                                                         (Minimum 45.6 hours per fortnight)Further Enquiries:         Wendy McGorm, Coordinator Financial Services on 03 5559 4866 or [email protected] refer to the position description here to ensure you meet the key selection criteria, qualifications and experience for this position.Applications are to be submitted to [email protected] with a Cover Letter, Resume and Responses to the Key Selection Criteria.Warrnambool City Council is an equal opportunity employer committed to providing a safe working environment that embraces and values child safety, diversity and inclusion. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, we encourage you to apply.  If you require advice and support during the recruitment process please contact us on the following details: (03) 5559 4800 or e-mailFor details on how to submit your application refer to www.warrnambool.vic.gov.au/how-submit-your-application

Job Number 24062799Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM

Job Number 24062783Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels, and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers, and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM

Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Recommended, Four-Star property offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionNight ManagerBe an ambassador for the Fairmont Brand and the Fairmont Empress Hotel as Night Manager. You will provide leadership and strategic planning to our overnight colleagues in support of our service culture, maximized operations and guest satisfaction.What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsCompetitive starting salary of $ 75, 200 per annumWhat you will be doing:Reporting to the Director, Front Office, responsibilities and essential job functions include but are not limited to the following:Supervision of all colleagues under his/her direction, including Housekeeping and StewardingSupervision and performance of all night audit functions, ensuring the proper balancing and control of hotel revenue, both rooms and food & beverageRepresenting management of The Fairmont Empress during the midnight shift by ensuring the company policies and operation standards of the hotel are maintained at all timesEnsuring rooms revenue is maximized, balancing average rate and occupancyParticipates in rooms forecasting, including yield and inventory managementStaying current of industry/competitive trends and making recommendations for improvementDemonstrating excellent Guest Service and maintaining a high level of employee relationsEnsuring effective supervision, training, development, performance counseling, providing motivation and a sense of empowerment to employeesActively seeking feedback and following up on Guest commentsFunctions as key member of Hotel Leadership TeamResponsible for nightly general network maintenance and performing End-of-Day functionsPrincipally responsible for activating the crises management team to ensure the life and safety of all guests and employees of the hotel and for maintaining safe environmentRegularly tour all areas of hotel operation and report deficiencies to Department Heads accordinglyA catalyst for change and desire to constantly improve Front Office/ Night operationOther duties as assignedQualificationsQualifications:Previous Front Office experience in a "lead" or supervisory role, including a strong working knowledge of Front Office operating systemsStrong personal initiative with a desire to achieve results above expectationsAccounting experience an assetExcellent knowledge in revenue managementStrong Guest Service orientation with excellent interpersonal and training skillsHighly organized, results-oriented with the ability to be flexible and work well under pressure in a fast-paced, changing environmentStrong Leadership skills, able to lead employees to achieve the department's vision and measurable goalsProven commitment to health and safetyPrevious experience at supervisory level within Rooms DivisionPost-secondary education in Hotel Management a strong assetPrevious experience in a unionized environment an assetAdditional InformationPhysical Aspects of Position (include but are not limited to): Constant standing and walkingFrequent bending and kneelingFrequentcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 10:07 PM

Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Recommended, 4 Star property, offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionGUEST AGENT IWhat is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont HotelsExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly pay rate of $26.40 to $30.18What you will be doing: Ensure the smooth operation and maintenance of standards and profitability of the Front OfficeWork cooperatively with other departments to ensure total guest satisfactionGreet, assist, direct guests and respond to their inquiries and requestsCheck in and check-out of hotel guests with warm and engaging serviceHandle cash, credit card and voucher transactions, balance daily transactionsMaintain and update computer data - training manuals, procedures and SOPsReview, complete and delegate tasks associated with all front office reports including guest account traces, departures, contingency reports, maintenance, check-out with balance, rate change, etc.Print guest registration cards and coordinate vouchers associated with various room packagesAssist in the coordination and blocking of rooms for all room categories, including incoming group and tour arrivals and all reservations 3 days prior to arrival. Balancing inventory when necessaryDaily review of ACDC arrivals and guest loyalty membershipsEnsure all front and back working areas are kept immaculately clean and organized at all timesEnsure all tasks are completed as assigned and/ or requested on the daily GSA tasklists.Supervise the daily operations of the Front Desk and ensure all established policies and procedures are followedEffectively lead and motivate all colleagues in the Front OfficeEnsures that the security of the hotel is maintained through participation in the Emergency response procedures and ensure only registered guests and patrons use the Reception LobbyConduct shift briefings with all colleagues in the Front OfficeDetermine and encourage upsell opportunities and loyalty membership enrolmentsEstablish and monitor breaks and coordinate accordinglyEffectively handle guest comments both in person and in writing, with an ability to identify and rectify any concernsAssist Guest Service Agent IIs and Guest Service Coordinators with any guest issues or problemsGuide, mentor and train Guest Service Agent IIs when required. Perform service and knowledge audits with Guest Service Agent IIsBe Health and Safety conscious and actively participate in maintaining a safe work environmentPromote and recommend the use of hotel outlets and spaOther duties as assignedQualificationsYour experience and skills include:Minimum of three years (in the last 5 years) experience as a Guest Agent in a luxury environment demanding a similar standard of guest/customer serviceCompletely fluent English language skills; both written and verbalImpeccable and professional grooming and presentationClear, precise, professional and helpful telephone mannerDemonstrated leadership abilityDemonstrated a high level of responsibility and commitmentDemonstrated excellent organizational skills - showing flexibility in handling multiple priorities and meeting deadlinesDemonstrated team player with proven success in relationship buildingDemonstrated initiative with strong leadership and motivational skills and the ability to guide, mentor and train Guest Service AgentsProven ability to work well independently with minimal supervisionProven ability to effectively solve problems and make decisions, handle a multitude of tasks in a bust, dynamic environment while remaining calm and collectedDemonstrated commitment to provide excellent service, anticipate guest needs and exceed guest expectations with a history of responding empathetically and with urgency to guest and colleague needsDemonstrated ability to make high-quality service decisions, effectively solve problems and resolve guest concerns in a timely, personable and self-confident manner to pro-actively serve guestsComprehensive and current knowledge of local attractions, events, restaurants and transportation informationKnowledge of computerized Front Office systems required, with emphasis in Microsoft applications and Opera PMSMust be available to work flexible hours including overnight shiftsMust have the ability to handle cash effectively and accuratelyMust be bondableSecondary school diplomaPrevious experience in a supervisory position is preferredPost-Secondary degree / diploma, preferably in Hospitality Management is an assetAdditional InformationPhysical Aspects of Position (include but are not limited to): Constant standing and walkingFrequent bending and kneelingFrequentcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 10:07 PM