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As the System Engineer you will be responsible for:Design, deploy, and maintain systems infrastructure to support our Clients growing business needs.Collaborate with cross-functional teams to understand requirements and develop solutions that meet or exceed expectations.Implement best practices for system security, data integrity, and disaster recovery.Monitor system performance and troubleshoot issues proactively.Automate repetitive tasks to streamline operations and improve efficiency.Conduct research and evaluate new technologies to drive continuous improvement.Document system configurations, processes, and procedures.The System Engineer will ideally possess the following:Bachelor's degree in Computer Science, Information Technology, or a related field.Strong understanding of DNS protocols and DNS-related security practices.Experience with network fundamentals, including TCP/IP, DHCP, and related networking technologies..Experience with Azure.Excellent troubleshooting skills and the ability to analyze complex systems.Strong communication and collaboration skills.Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator) are a plus.

BASIC QUALIFICATIONS- Experience troubleshooting and debugging systems, service or platforms.- Networking Knowledge.- Unix Knowledge.- SQL Knowledge.DESCRIPTIONAre you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics are seeking candidates with a passion for learning, technology, and complexity that are always curious how things really work to join our rapidly expanding Robotics Technical Support team as an Engineer.Key Role Responsibilities:- Deep-dive, analyze, mitigate or resolve technical issues that are escalated by the various Amazon Robotics Facilities. - Utilize multiple data sources, dashboards and logs to pinpoint and resolve software/hardware defects, inconsistencies or bugs. - Collaborate with development/software teams to navigate complex situations and create viable solutions for customers.- Engage with often drive high severity incidents around Amazon's Product Fulfilment & Sortation facilities. - Manage high severity calls, communicating and troubleshooting directly with customers. This activity will, at times require you coordinate real-time service restoration between multiple teams and act as a central incident manager.- Use Change Management best practices to create, approve and implement changes within the Amazon Robotics environment.Please note as a part of this role you will be expected to work a 5 day work week, of which 1 day of which will be over the weekend to ensure critical 24 hour global support coverage.About the teamWe are a global team of robotic system specialists in the US and EU who are looking to extend our 24*7 coverage by starting a new and expanding team in Australia. We provide remote technical support via tickets, the phone and chat mediums. We are curious about solving new and complex problems everyday and always want to delight our customers. We have a robust internal training program and will provide onsite and remote mentors, as well as training at customer sites.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Be Curious. Amazon Robotics is comprised of a varied number of highly complex systems. Developing a detailed understanding of these systems will be key when troubleshooting the various situations that you will be faced with. You must be able to demonstrate when your curiosity and proactive learning has helped you deliver improved service for customers.- Knowledge of linux/unix systems, know how to work with databases and pull data, understand how networks operate.- Experience reading and writing automation scrips.- Extensive experience explaining technical details in a way that is equally understood by a technical and non-technical audience.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:49 PM

BASIC QUALIFICATIONS- High school diploma or equivalentDESCRIPTIONThe Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud. A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both - a qualification and a career.Are you interested in multiple technologies and working with companies to support Amazon Web Services (AWS) cloud solutions? AWS Cloud Support Associates bridge the gaps between systems, software, and operations, and are not constrained by how "things are usually done." Ready to challenge the status quo? Over a million customers rely on AWS for building and running their applications and businesses. Support Engineers work on large scale system design and help in operational decision-making.Cloud Support Associates work with companies every day to help them move their technology to the cloud and solve different types of technical challenges. They're also the voice of the customer and provide feedback on customer needs when working with engineering teams to develop new features.Cloud Support Associate Apprenticeship Program:The Cloud Support Associate Apprenticeship Program is an accelerated career development program for professionals who want to start or advance their technical skills. Training is broken into two main pieces: instructor-led and on-the-job training. • The instructor-led training (ILT) is projected to start in July 2024 and consists of 2 days a week of training in a virtual classroom environment delivered by Swinburne University. This will result in a recognized Diploma in Applied Cloud Technologies.• Alongside the ILT, apprentices will proceed to on-the-job training (OJT) at AWS. This will be delivered in person format with teams based across Sydney, Brisbane and Melbourne. If accepted, apprentices will be provided both formalized IT training by Swinburne University (2 days a week) and paid on the job training and experience (3 days a week) at AWS. This is a 24-month program leading to a Diploma in Applied Cloud Technologies and an opportunity to join AWS' as a permanent employee as part of a world class technical team. As an apprentice, you will have a unique opportunity to combine technical and hands on training with the AWS team as you help individuals and businesses maintain their computing infrastructures and applications in the Cloud. Our customers rely on AWS network for building and running their applications and businesses. Their success depends on our world-class network infrastructure, and our network depends on our systems team!Minimum Eligibility Criteria:- You identify as a female and are 18+ years of age- Australian or New Zealand citizen/ Permanent resident- Year 12 certificate or higher- You are interested in pursuing a career in the technology- You are available to start the program in July and work/ study for a period of 24 monthsKey job responsibilities• Work with network, systems, and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.• Deploy and monitor the systems and automation to ensure that regional tooling is operating optimally.• Utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.• Perform high quality systems deployment, operations, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation and reports.• Maintain responsibility for systems functionality, performance, and configurations issues.• Apply knowledge of Unix concepts and theory, and participate in systems deployment and support.• You regularly contribute to the creation and improvement of all support documentation.• You operate with limited guidance from management and aggressively drive issues to resolution.This position requires that the candidate selected be an Australian or New Zealand citizen/ Permanent resident.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- • Familiarity with Cloud computing conceptsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/12/2024 09:10 AM

BASIC QUALIFICATIONS - Solid Understanding of Linux/Unix Administration - Server Hardware Troubleshooting experience - Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID - Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies - Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers - Strong Communication Skills - Passionate about IT infrastructure and hardware! - Ability to cover 24x7 shift rotationDESCRIPTIONData Center Operations designs, installs & maintains the world's largest Computing Infrastructure. We are looking for skilled Data Center Engineers with a passion for technology to help us expand our cloud to the next level.More about us: Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner. Mid 2012, AWS S3 web service accepted its 1 trillionth object, currently accepting more than 40,000 objects uploaded every second on a daily basis. To keep up with this demand on both disk and capacity, we continue to expand our Data Centers in every region! Our content delivery service Front, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expected to continue increasing! This requires talented people to build & manage. We hope it is you!The Opportunity: Data Center IT Support EngineerThis role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of technology in the region. A Data Center IT Support Engineer may be the primary point of contact for both internal customers (for example: Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Vendors, Contractors, Service Providers among others). There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:Problem Solving: - Maintain a high level of system reliability by prioritising and resolving trouble tickets efficiently - Escalation point and technical troubleshooter for all Systems and problems - Deep diving into Linux server issues - XEN service virtualization troubleshootingTechnical: - Troubleshoot technical issues on various platforms ranging from Systems through to Power/Mechanical - Remediation of physical layer outages, both Systems & Network - Remediation or recovery of physical power issues on racks - Participate in Data Center power & cooling eventsOperations: - Meet 24x7 On-Call requirements and response during shift rotations. - Install & configure racks of hosts in line with internal SLAs - Triage & resolve trouble tickets for all devices in your region - Data Center point of contact for all High Severity issues - Physical replacement of server and network device parts - Ensure correct rotation of parts & spares - Help define metrics to increase our customer uptime - Enforcing Amazons Security Best Practices - Interact with third party vendors & contractors - Contribute ideas to improve operational efficiencyProject Management: - Participate in and deliver on a number of high impact small to mid-scale projects - Participate in team meetings for metric analysis and project status updates - Help build the world's largest Cloud infrastructureMentoring: - Share knowledge and help educate less technical staff on the best practices related to all service owner issuesHiring: - Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviewsLearn more about our infrastructure here http://infrastructure.awsWe are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS - Remote Access: Console routers, IPMI, BMC - Network Equipment Installation and Configuration - Cisco IOS, NX-OS, JunOS - Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity - Data Center Operations: Inventory Management, Hot/Cold Aisles, Security - Participated in Project Management - Experience or Knowledge of AWS products: EC2, EBS, S3 etc. - Scripting: Bash, Python, Perl, Ruby (or programming languages)* This position also has a physical component requiring the ability to lift & rack equipment up to 20 kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.* This role involves covering 24x7 shift rotation* Candidates must possess a valid drivers license and their own vehicle to travel between sites. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/24/2024 09:15 AM