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Data Center Technical Operations Engineer, MEL - DCEO
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- 3+ years of relevant experience in maintaining a DC or a Critical space facility.- Demonstrated verbal and written communication skills.- Demonstrated leadership, stakeholder and organizational skills.- Attention to detail with proven ability to prioritize in complex, fast-paced environment.- Familiar with the concepts and interaction of - Service Management systems (Problem and Change).- Experience in Project Management disciplines.- Experience with the development and review of MOPs & SWMS for planned works.- Physical Security protocol awareness.- Computer literate, confident with Office Suite.- Candidates must possess a valid driver's license and their own vehicle to travel between sites.DESCRIPTIONAmazon Web Services (AWS) offers an exciting environment, encouraging creativity and personal development while maintaining computing environments in a secure, scalable, and cost-effective manner. At Amazon, we want you to progress, so come and work for the world's most Customer-centric Company.We are looking for an Engineering Operations Technician (EOT) that will responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.The DCEO team deliver the world's best data center services across the globe for AWS. In the EOT role, you will be responsible for risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. We are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility. Engineering Operations Technicians support the data center building and the critical infrastructure that keep it running.In AWS you will have the opportunity to work with a constant stream of new technologies and products, and experience opportunities to learn and grow while being surrounded by a motivated and diverse team.Some of the key responsibilities you will undertake are:Operations:- Participate in a 24x7 shift roster.- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.- Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.- Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage.- Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.- Establish documentation relevant to business & facility operations.- Responsible for the installation of the racks and the provision of power/cooling within it's constraints.- Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- Assist in the design, implementation, commissioning and build out of new facilities.- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.- Management of the Facility assets and the provision of infrastructure & inventory asset management.- Attend and participate in regular Construction & Operational Meetings as required.- Familiar with Work Order compliance to ensure all contractual SLA's are achieved.- Interface with Infra Ops management for day to day operational requirements.- Assist in recruiting efforts.- Assist in the the resolution of any infrastructure engineering or services issue.- Delivery of exceptional customer service and satisfaction.** For more information on our data centers please visit https://aws.amazon.com/compliance/data-center/data-centers/We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience.- 3+ years of Data Center Engineering/ Operations/ Critical Infrastructure Experience. (desired, but not essential) - 3+ years of Data Center Management Experience, preferably in a Colocation or shared Data Center service provider (desired, but not essential)Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 10:18 PM
Customer Service Engineer - XP/MRI
Siemens, Melbourne, Victoria
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.Apply now for the position of Customer Service Engineer, and you will be working across our X-Ray (XP) and MRI modalities based in Darwin.Your role:• Fulfilling the customer's needs for Preventative Maintenance (PM), any updates/upgrades, corrective service, installations in accordance with business contractual obligations (contract obligations or billing policy)• Timely completion of Service Reports with good liaison with the Customer Care Centre (CCC), management, sales, marketing and/or customers ensuring current location and job status is communicated back to Customer Call Centre• Comply with all Environment & Safety (EH&S) policies, service escalation procedures and that all customer requests, complaints and comments communicated to the jobholder are passed to the relevant department for action• Maintaining personal knowledge of safety instructions and operational procedures and participate in training courses including 'self-learning', computer based and 'on the job' training.Your expertise:• Exposure to our Xray Products (XP) and MRI modalities is desirable but not essential.• The successful candidate will hold a relevant bachelor's degree.• Experience in service, maintenance, and installations on relevant technologies i.e., medical equipment• Candidate must be prepared to obtain a restricted Electrical License• Ability to work autonomously. • Flexible to travel around NT and northern QLDWho we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.As an equal opportunity employer, we welcome applications from individuals with disabilities.We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.Salary: . Date posted: 03/28/2024 09:11 PM