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Sales Manager
The Ritz-Carlton, Melbourne, Victoria
Job Number 24058644Job Category Sales & MarketingLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Sales Manager, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.Position Summary: Join our Ladies and Gentlemen and be responsible for managing large group/catering related opportunities with significant revenue potential Develop and implement sales strategies to achieve property's objectives whilst consistently analysing market information Support the hotel's service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience Use negotiating skills and creative selling abilities to close on business and negotiate contracts Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner. Lead the Sales team to provide a quality of service and exceed guest expectations Be an empowering leader by providing motivation and support to your department's Ladies and Gentlemen Plan and execute team building activities for our associates as they are our most important assets About You: Experience in a similar managerial role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitude Our Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Highly lucrative performance-based incentive bonus with earning up to 30% of base salary, paid quarterly Global sales incentive trip for Elite Sales performers Commission earning potential for sales referrals to other Marriott International properties Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 10:44 AM
Design Manager
NBC Universal, Windsor, Victoria
Company DescriptionUniversal Product & Experiences is seeking a Design Manager for our ANZ/SEA regions with experience in product design and licensing for the Toys and Hardlines team. The role will be based in the Australia office and is responsible for product approvals, product development and product strategies for Toys and Hardlines. Universal Product & Experiences team is looking for a candidate that is pro-active, a forward thinker and has strong communication skills. The role requires a manager that has experience building strong relationships with internal cross-functional teams and external partners.Job DescriptionLicensing Expertise:Possesses a solid understanding of the entertainment industry and Consumer Products businessManage and ensure brand excellence by making any necessary character revisions, infusing storytelling and providing property assets and toolkitsManage process flow and prioritize schedules based on 18-24 month product development calendarManage product approval meetingsManage approval functionalities on product approval system (Mediabox)Lead kick off meetings/calls with licenseesPrepare detailed recap notes from key meetings and share with Global teamProvides input to Category/business counterparts on licensor selection to ensure excellent product execution and deliveryDesign Expertise and Innovation:Be the Design expert in assigned categories - execution, fabrications/materials, tech designsUnderstand licensee design & manufacturing capabilities to guide effective design and developmentDesign product solutions across entire Franchise and property roadmapPrepare all necessary components for design presentations & product review meeting preparationsProvide accurate design input and modifications(overlays) based on strong understanding of IP priorities, guidelines & assets through all stages of the product approval processDrive innovation by maintaining strong knowledge of retail landscape in ANZ/SEA market; monitor sales performance of key categories & programsDesign Strategy:Engages in wider UP&E discussions on the company's vision and strategyPartners with Category to identify white space opportunities for growthUnderstands regional retail pricing structure for product and line architectureIdentifies new trends and innovation across multiple categories and propertiesCreate and build new ideas into marketable product lines for existing properties and new initiativesCommunication and CollaborationUnderstands and communicates strategically to team and partnersExcellent ability to communicate and collaborate with partnersRequired to communicate weekly with US Design leadsDevelops effective presentationsCoordinates with cross-functional partners on new projects and design development progressBuild successful working relationships with key partners including (but not limited to):Licensees & manufacturersCategory, Retail, and FranchiseStudios & filmmakersQualificationsMinimum 5-7 years experience within the licensing and manufacturing industryRequires strong communication skillsEntertainment industry experience with license-based consumer product approvalsKnowledge of product manufacturing and processExperience with 2D package and product preferred added to the requirements.Ability to design from concept through final samples/productionPolished ability to verbally deliver presentations with full command of material, full command of the stage, and ability to steer discussion toward actionable conclusionsAbility to work well in a fast-paced, dynamic environment; comfortable with change; able to troubleshoot problems and act decisivelyAble to advocate for Design recommendations with partnersAbility to prioritize work for self and associatesHigh level of accuracy, attention to detail, and organization skillsFully proficient with Photoshop & Illustrator. Ability to use InDesign, Keynote, Power Point, Word and ExcelMust be able to articulate clearly, and drive toward shared solutions with various internal partners and external licensee teamsKnowledge and understanding of product category dynamics and strategiesEducation Requirements:Bachelors Degree in Industrial Design, Toy Design, Illustration or comparable field of studyAdditional InformationNBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.Salary: . Date posted: 04/09/2024 09:38 AM
Account Director
The Ritz-Carlton, Melbourne, Victoria
Job Number 24070138Job Category Sales & MarketingLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementThe Ritz-Carlton, Melbourne sales team is expanding and seeking a sales superstar to join the team as an Account Director to drive luxury sales accounts.Job SummaryResponsible for proactively soliciting and managing group and catering opportunities with significant revenue potential. In depth understanding of the sales process, market trends, competition, and customers. Ability to identify and evaluate business opportunities, bring a sale to closure, securing business with effective negotiation and creative selling skills.Achieve personal and team related revenue goals. Drive guest loyalty by delivering service excellence throughout each guest experience. Commit to create unique, memorable and personal experiences that stay with Guests for Life.Candidate Background/Experience A relevant University degree and/or 3 years relevant luxury hospitality industry experienceWhat we ask of you Understanding the sales processes and market trends. Ability to bring a sale to closure, securing business with effective negotiation skills and creative selling abilities Source, secure and maximize business across MICE segment for both residential and event-only business, SME Corporate Accounts and Sports. Effectively contribute to the overall sales strategy and success. Actively work towards KPI and Revenue Goals. Manage incoming group and catering opportunities for the property Negotiate and manage client RFP and contracting process for the corporate market segment relationships and maximize revenue from assigned account base and industries. Strong customer development and relationship management skills. Knowledge of contractual agreements and legal implications. A desire to innovate and create. Our guests come to experience a life less ordinary. Ensures a high level of exposure for the hotel through proactive sales solicitation, including client meetings, site inspections, attendance at industry functions and trade shows. Develop an annual strategy plan for the designated account portfolio in conjunction with Director of Sales Work collaboratively with Marriott International Global Sales Teams on client development activities.What you will do Understanding the sales processes and market; Ability to bring a sale to closure, securing business with effective negotiation skills and creative selling abilities Responsible for proactively soliciting and managing group and catering opportunities with significant revenue potential. Identifies, qualifies, and solicits group/catering business and corporate clientele to achieve personal and property revenue goals. Executing superior corporate events will strengthen customer loyalty and increase repeat business opportunities. Designs, develops, and sells creative catered events. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Understands the overall market, competitor strengths and weaknesses, economic trends, supply and demand. Set strategies to increase market share. Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests in a timely manner. Rewards client through Marriott Rewards posting tool following Marriott SOP.About You: Relevant experience in a similar role Full Working rights in Australia is required for this role Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitude Our Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/20/2024 10:30 AM
Cloud Support Associate Apprentice
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- High school diploma or equivalentDESCRIPTIONThe Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud. A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both - a qualification and a career.Are you interested in multiple technologies and working with companies to support Amazon Web Services (AWS) cloud solutions? AWS Cloud Support Associates bridge the gaps between systems, software, and operations, and are not constrained by how "things are usually done." Ready to challenge the status quo? Over a million customers rely on AWS for building and running their applications and businesses. Support Engineers work on large scale system design and help in operational decision-making.Cloud Support Associates work with companies every day to help them move their technology to the cloud and solve different types of technical challenges. They're also the voice of the customer and provide feedback on customer needs when working with engineering teams to develop new features.Cloud Support Associate Apprenticeship Program:The Cloud Support Associate Apprenticeship Program is an accelerated career development program for professionals who want to start or advance their technical skills. Training is broken into two main pieces: instructor-led and on-the-job training. • The instructor-led training (ILT) is projected to start in July 2024 and consists of 2 days a week of training in a virtual classroom environment delivered by Swinburne University. This will result in a recognized Diploma in Applied Cloud Technologies.• Alongside the ILT, apprentices will proceed to on-the-job training (OJT) at AWS. This will be delivered in person format with teams based across Sydney, Brisbane and Melbourne. If accepted, apprentices will be provided both formalized IT training by Swinburne University (2 days a week) and paid on the job training and experience (3 days a week) at AWS. This is a 24-month program leading to a Diploma in Applied Cloud Technologies and an opportunity to join AWS' as a permanent employee as part of a world class technical team. As an apprentice, you will have a unique opportunity to combine technical and hands on training with the AWS team as you help individuals and businesses maintain their computing infrastructures and applications in the Cloud. Our customers rely on AWS network for building and running their applications and businesses. Their success depends on our world-class network infrastructure, and our network depends on our systems team!Minimum Eligibility Criteria:- You identify as a female and are 18+ years of age- Australian or New Zealand citizen/ Permanent resident- Year 12 certificate or higher- You are interested in pursuing a career in the technology- You are available to start the program in July and work/ study for a period of 24 monthsKey job responsibilities• Work with network, systems, and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.• Deploy and monitor the systems and automation to ensure that regional tooling is operating optimally.• Utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.• Perform high quality systems deployment, operations, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation and reports.• Maintain responsibility for systems functionality, performance, and configurations issues.• Apply knowledge of Unix concepts and theory, and participate in systems deployment and support.• You regularly contribute to the creation and improvement of all support documentation.• You operate with limited guidance from management and aggressively drive issues to resolution.This position requires that the candidate selected be an Australian or New Zealand citizen/ Permanent resident.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- • Familiarity with Cloud computing conceptsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/12/2024 09:10 AM
Associate, Claims (Customer Service) 12-months Maternity Leave Contract
Adidas, Melbourne, Victoria
Please note applicants must have legal rights to work in Australia. No Relocation or Visa support is offered for this role. _______________________________________________________________________ Purpose & Overall Relevance for the Organization: To provide support to the Claims Team Leader, internal and external customers in all Claims and Returns functions for the adidas Pacific business. To continue to help develop, improve, refine implement and document robust Claims and Returns processes. Key Responsibilities: Analyse claims to determine liability and minimize exposure to the company. Approve or reject claims based on this investigation and knowledge. This includes: shortage and missing goods claims. pricing adjustments. order errors. freight enquiries. consumer returns. Timely resolution of all Claims in an expeditious manner. Input into process improvement across multiple platforms and tools. Build relationships, influence and educate both verbally and in written format, with customers and internal departments to assist Claims and Returns process improvement. Handle, negotiate and effectively communicate with external and internal customers. Communication with Warehouse in relation to returns. KPIs: Complete over the phone faulty goods claims assessments immediately. Daily processing of credits/debits/price adjustments. Respond to all online consumer enquiries within 24 hours. Complete faulty consumer returns enquiries within 24 hours of receiving. Respond to all wholesale freight/transport enquiries within 24 hours. Complete daily freight/transport manifests. Knowledge, Skills & Abilities: SAP systems. Intermediate skills in MS office. Strong interpersonal, communication and relationship building skills. Technical and Claims expertise. Requisite Education & Experience / Minimum Qualifications: Sales Support/Claims/Customer Service and/or Retail experience. Working knowledge of SAP/other systems and Microsoft applications (Excel etc.) Key Relationships: Team Leader, Claims Manager, Customer Services Customer Service team Sales Team ________________________________________________________________________________ About adidas adidas Jobs http://adidas-group.jobs/ Linkedin: http://bit.ly/futureofsport Twitter http://twitter.com/adidasgroupjobs adidas Mobile http://adidasgroupjobs.mobi/ Facebook http://www.facebook.com/futuretalentsWe innovate and create to bring performance, fitness, and fashion together to celebrate individuality and propel the athlete inside all of us.It's a place where you're connected to your favourite athlete, style icons, and people as committed to winning as you are. Where we truly believe in balancing your work and life as well as sport and style.adidas offers unlimited opportunities. Whether you're fresh out of school or have years of experience, adidas offers development programs and company sports programs that allow you to be your best.It's a passionate workplace created by original thinkers. You'll find a unique team spirit strengthened by our diversity of thought, cultures, and individuality. It's for our people who believe sport can make the world a better place.At adidas you can contribute to a proud legacy. You can shape a better future for the sport, for style, and for yourself.________________________________________________________________________________ Please note applicants must have permanent legal rights to work in Australia. No Relocation or Visa support is offered for this role.Please note a part of adidas Pacific's recruitment process will require external candidates to consent to a pre-employment criminal history checkNote to agencies: adidas Pacific does not accept any unsolicited calls or resumes from head hunters, executive recruiters, or other staffing or recruitment agencies. Please do not submit or forward any resumes, CVs, or profiles to the adidas careers portal, or to any adidas personnel. adidas will not pay any fees relating to unsolicited resumes.Salary: . Date posted: 04/23/2024 08:12 PM
OPERATIONS MANAGER, FOOD SERVICES
Compass Group Canada, Victoria, Any, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it's right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy-we do the same. This is healthy living at its finest. Join us.Click here for This is Marquise Hospitality video!Job SummaryAs an Operations Manager, you will be responsible for providing overall planning, direction and control to assigned food service units. You will achieve operational and financial goals. You will provide guidance and motivation to subordinate unit managers, as well as ensure effective customer/client rapport is maintained.Now, if you were to come on board as one of our Operations Managers, we'd ask you to do the following for us: Conduct operation audits of regional units and design improvements to optimize financial performance and operational productivity. Audit units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation, and record keeping. Ensure adherence to company sponsored retailing and purchasing programs. Observe typical meal service when visiting units; evaluate food for taste, temperature, appearance, and portion size; investigate complaints regarding unit operation and effect satisfaction solutions. Develop realistic and accurate district forecasts; monitor development of realistic and accurate unit forecasts; ensure that each unit's financial performance meets the Company and client forecasts. Ensure consistent and equitable administration of human resources policies, procedures, and guidelines to facilitate effective employee relations and support the preferred employer focus; audit performance appraisals and associates files; monitor Diversity action plans. Recruit for management positions; identify district training requirements; develop and coach management associates to meet staffing and succession planning needs, as well as to ensure optimum utilization of district associates. Provide direction and support to Food Service Managers, for catering and restaurant sales from multiple avenues, to maximize client and customer satisfaction. Ensure a great culinary focused offer in the units. Think you have what it takes to be our next Operations Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Post-secondary education plus at least five years of related food service management experience in a business/corporate dining setting and retail environment. Food safe certified. Proven financial management skills including ability to control product and labour costs. Strong motivator, mentor and leader. Very detail-oriented individual and a strong team player. Superior client relationship skills. Excellent communication skills (written and verbal). Can accommodate a flexible work schedule Knowledgeable in Microsoft Office. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/23/2024 04:04 PM