Overview of salaries statistics of the profession "IT Systems Technician in "

Proactively identify, analyse, and resolve Standing Data and metering data issues and exceptions through all internal and Market systems for all LNSP functionsAssess issues and exceptions across the end-to-end process and systems, determine root causes and recommend solutions.Provide operational support and input when required to Business and Industry sponsored audits and market compliance related activities.Provide the specialist, domain knowledge and leadership in the engagement with internal and external stakeholders to support the correct and timely resolution of incidents and issues.Proven Analytical Skills - Ability to compare and analyse detailed data from varied sources.Experience working in Energy Sector.Strong Problem-Solving Skills - Organised approach to problem definition, identification and assessment of alternatives, and selection and implementation of the recommended solution.IT Skills - Demonstrable ability to use MS Office other data analytic tools.Strong Attention to detail.

As the Service Desk Officer you will be responsible for:Service Desk ticket management (e.g., Service Now)User/Account administration (e.g., Active Directory, Business Systems)IT Asset Management (hardware & software)Microsoft experience (Teams, 365, Windows 10)Remote Desktop supportThe successful applicant will ideally possess the following:Significant Level 1 knowledge.Strong communicator, both written and verbal with a high proficiency in the English language.Excellent telephone manner.Confident in servicing staff at all levels of the organisation, including seniormanagement and board level executives.Self-starter with drive and desire to work efficiently when unsupervised.Acts as a team player within the Service Desk team.Australian Citizen or Permanent Resident.