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Service Desk
Michael Page, Melbourne
As the Service Desk Officer you will be responsible for:Service Desk ticket management (e.g., Service Now)User/Account administration (e.g., Active Directory, Business Systems)IT Asset Management (hardware & software)Microsoft experience (Teams, 365, Windows 10)Remote Desktop supportThe successful applicant will ideally possess the following:Significant Level 1 knowledge.Strong communicator, both written and verbal with a high proficiency in the English language.Excellent telephone manner.Confident in servicing staff at all levels of the organisation, including seniormanagement and board level executives.Self-starter with drive and desire to work efficiently when unsupervised.Acts as a team player within the Service Desk team.Australian Citizen or Permanent Resident.