Overview of salaries statistics of the profession "Service Data Analyst in "

SAI INFINITY PTY LTD11 Keira Street, Clyde North VIC 3978Full Time ICT Business AnalystSALARY $90,000 + SUPERANNUATIONSUMMARY:We require an experienced candidate to review and evaluate and identify problems and opportunities and work to provide systems, solutions and initiatives to streamline operations and improve functionality in our company.DUTIES• Elicits, analyses, specifies, and validates the business needs of stakeholders.• Collaborates with projects to determine project scope and vision.• Identify, investigate, and analyse business processes, procedures and work practices.• Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour• Assists with the interpretation of customer requirements into feasible options and communicating these back to the business stakeholders.• Analyses and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.• Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.• Communicates changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood.• Investigating reconciliation report and decision-making using data modelling techniques.• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.• Strictly adhering to the firm’s policies, work practices and process by managing businessdelicate information and project documents.• Continuously monitoring end to end system functionality by ensuring necessary controls are in place to minimize business and market risk.• Attending the IT deployment team meetings and taking minutes of the meeting and discussing same with delivery manager.REQUIRED SKILLS• A minimum bachelor's degree in ICT.• At least a minimum of 3 years’ work experience relevant to the role.• Proven skills in E-commerce operations• Able to operate Flash, Photoshop and Dreamweaver• Skills in SQL Server, Java Servlets, and Java Beans.• Skills in ITIL, SDLC, Database, Network Security, E-commerce, M-commerce.Please send your CV to

Job Summary:THE TEAMLive Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce, and artist management.Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.At Ticketmaster Fans come first. We care passionately about our fans interaction with our service channels and as the world's leading ticketing company, we are committed to setting the standard for a great fan experience.We support and guide fans by delivering exceptional service because live only happens once.THE JOBReporting to the Manager of Knowledge Management, the Analyst of Knowledge Management team will be part of the Fan Experience teams. This role will play an integral part in our long-term objectives to deliver a best-in-class experience for our fans. The role will be to implement improvements in the Knowledge management tool, in line with the Knowledge management strategy. Collaborating with the Knowledge support team members and partnering with the Manager and Head of Knowledge Management to ensure our agents have the right processes, guidance, and supporting documentation to drive the best outcomes for our fans.The Analyst will manage, create and publish knowledge content in line with the Knowledge Management principles.Will obtain and evaluate information, both internally and externally, identifying areas of improvement and opportunities to ensure ongoing knowledge is maintained, as well as identifying and recommending opportunities for agent success.WHAT YOU WILL BE DOINGThis role will require supporting the Knowledge Management team to ensure agent success with written documentation of processes and procedures. Create and publish content in line with strategic plans, including periodic reviews. Ensure knowledge content is relevant, maintained & aligned following the knowledge framework.Seek and Assess feedback on the effectiveness of all knowledge content to foster improvement ideas that are aligned with agent and fan success.Work across multi-lines of business to ensure high standard of capabilities enabling subject matter expertise across Fan Experience, Ticketmaster.Act as an ambassador for knowledge management across the business.Supporting the Agent Experience and the Knowledge Management strategy, including the design and delivery for the full end to end Lifecyle acrossKnowledge environment - ensure all Knowledge content is well organized and easily accessible.Knowledge framework - ensure all Knowledge content is effective, accurate, and legible.Knowledge interventionsKnowledge improvement ideasWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Strong written and verbal communication skills.Strong attention to detail. A strong understanding of the ticketing and live entertainment industries that we operate in.Experience with Microsoft Word and Excel. Experience with Smartsheet is a plus.You will need to have a comprehensive understanding in all contact centre tools and support models with a proven track record.Organized and efficient, pro-active attitude.Has strong communication skills.Able to adapt to constantly changing challenges in a fast-paced environment.Resourceful, self-disciplined and driven.Team player.YOU (BEHAVIOURAL SKILLS) Rock Solid Reliability - Must be able to earn the trust of clients, co-workers and fans; by setting clear expectations; and delivering high-quality work on time and on task. Must be willing to take the time to do things right. Act with Integrity - As a leader, I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely. The successful applicant should be well organized, have good written and verbal communication skills, and be sensitive to customer frustrations with technology issues.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#LI-hybridSalary: . Date posted: 04/16/2024 09:28 AM

Proactively identify, analyse, and resolve Standing Data and metering data issues and exceptions through all internal and Market systems for all LNSP functionsAssess issues and exceptions across the end-to-end process and systems, determine root causes and recommend solutions.Provide operational support and input when required to Business and Industry sponsored audits and market compliance related activities.Provide the specialist, domain knowledge and leadership in the engagement with internal and external stakeholders to support the correct and timely resolution of incidents and issues.Proven Analytical Skills - Ability to compare and analyse detailed data from varied sources.Experience working in Energy Sector.Strong Problem-Solving Skills - Organised approach to problem definition, identification and assessment of alternatives, and selection and implementation of the recommended solution.IT Skills - Demonstrable ability to use MS Office other data analytic tools.Strong Attention to detail.

About NetApp We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea? "At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEOJob SummaryAre you passionate about staying current with the ever-changing world of technology and using your knowledge to make an impact? Do you excel at problem-solving and connecting the dots? Are you energized by collaborating with customers to achieve success? Do you come to work every day with the drive to be part of something exceptional? If so, your search ends here. Join the Sales Operations team at NetApp! We are seeking a Business Performance Manager who will be responsible for supporting forecasting, revenue performance, business cadences, insights and execution of planning activities for our Australia/New Zealand operations.Key ResponsibilitiesAs a member of the Sales Operations team, you understand the sales cycle, sales compensation, funnel and install base management. Forecasting, Revenue Performance, Business Cadence and Insights to support decision making and strategic planning Execution of Planning Activities Deliver analysis on risk & opportunity Enable processes to increase productivity of sales reps (focus on increasing face time with customers) Identify patterns, trends, and areas of improvement through data analysis. Performance Management - Support QBR, MBR, sales performance analysis, Win Loss Reports, KPI monitoring Support our field teams in creating a great customer experience throughout the customer lifecycle Develop best-in-class systems, processes, & information that meet field and business needs Skills Requirements Bachelor's degree in business administration, finance, economics, or a related field preferred. Strong interpersonal and communication skills to collaborate effectively with stakeholders at all levels. Proven experience in business performance management, data analysis, or a similar role. Strong analytical skills with the ability to collect, interpret, and present complex data effectively. Proficiency in using performance management tools, and Microsoft Office Suite. Excellent problem-solving and critical-thinking abilities, with a focus on driving measurable results. Project management skills with the ability to prioritize tasks, manage timelines, and deliver results. Familiarity with business intelligence and data analytics tools is an advantage. Did you know... Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you. Why NetApp? In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. If you run toward knowledge and problem-solving, join us.Salary: . Date posted: 04/22/2024 03:04 PM