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Business Development Associate, Service Provider Network (SPN)
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 1+ years of sales experience- Bachelor's degree- Data analysis using ExcelDESCRIPTIONAs Business Development Associate, you will be responsible for scaling services aimed to help sellers in their selling journey. To be successful in this role you should have superior communication, presentation and organizational skills. Are you customer obsessed, smart and analytical, execution focused, hungry and passionate about e-commerce, and with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services India offers services to sellers to grow multi-channel commerce. See http://services.amazon.in for details of products and services in India. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climateRole and Responsibilities: You will be responsible for managing service provider/agency ecosystem from ground up. Working in a dynamic business development environment, you will be responsible for recruiting and managing service providers, formulating SOPs and processes for them, following up on job status, soliciting service provider and seller feedback and drawing up plans to scale the service offering.Key responsibilities would be to increase seller adoption for the service and maintain high levels of service performance by account managing service providers. This position is based in Bangalore, IndiaWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Basic knowledge of SQL to be self-sufficient in data requirementsSalary: . Date posted: 04/06/2024 09:32 AM
Guest Service Associate - Housekeeping
Marriott International, Hyderabad, Any, India
Job Number 24065527Job Category Housekeeping & LaundryLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/14/2024 03:25 PM
Data Management- Business Data Modelling - Associate
JPMorgan Chase, Bengaluru, Any, India
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the data Modelling team to partner with the Business. As a Data Management- Business Data Modelling - Associate within the Asset and Wealth Management Chief Data Office, you will be responsible for understanding, analyzing, capturing, and maintaining business data requirements using data models. You will work closely with Senior Management and other team members to execute the firmwide data product-based approach to accelerate data value realization with descriptive and predictive analytics in Asset and Wealth Management. Your role will be crucial in ensuring the consistency of these models and maintaining the Business Glossary in a manner that allows impact assessment and lineage of metadata.Job responsibilities Perform Logical data modelling. Understanding, analyzing, capturing and maintaining business data requirements using data models. Ensuring these models are consistent and that the Business Glossary is linked and maintained in a manner that allows impact assessment and lineage of metadata Maintaining business data requirements in specific, normalized and extensible logical data models Review, adopt and integrate data models from Firmwide, other Lines of business and development teams into Asset and Wealth Management business models. Provide review feedback to Firmwide and application teams Documentation. A central data portal that details all the AWM data modelling standards. Keeping this information up to date and relevant is key Managing the linkage between the logical data model, business glossary and any physical artifacts to ensure traceability and consistency of terms and definition and loading and versioning of the models into a central Metadata repository Assist Data Product owners and development teams to adopt and reuse Asset and Wealth Management Core Logical Data Model in producing application logical models and data offering models and assist development teams to map their data implementations to the logical data model for documentation, lineage to business glossary and application model creation Maintain data integrity rules. Assisting data analysts with capturing business rules and translating into clear requirement specifications and then into the data model expressed in a structured language is a task the data modeler is responsible forRequired Qualifications, capabilities and skills Bachelor's degree or equivalent preferably with a major in one of the following subjects: Finance, Commerce, Computer Science, Information Technology Minimum of 5 years of modelling experience having had exposure to conceptual, logical, canonical or semantic modelling, knowledge of data model design patterns and experience of logical data modelling within Financial Services industry Proficient with a data modelling tool such as Erwin, PowerDesigner or MagicDraw; ER (Entity Relationship) modelling to a competent level to be able to coach others in business requirements capture A good understanding of financial and business data such as: instrument data, instrument pricing data, party & account data, positions & transactions, fund data, investment performance data, index & benchmark data, market vendor data for buy-side researchers and portfolio managers Effective with minimal supervision, works under own initiative and executes with end-to-end focus; Influences and manages key aspects of the business / function Excellent communication skills with the ability to be comfortable in a confrontational situation; team player with relationship building skillsPreferred qualifications, capabilities and skills A good understanding of different modelling notations (UML, ORM, etc.) and data schemas (JSON, XSD, XML) and a working knowledge of SQL and Python Metadata management, Metadata Repository, Data dictionary usage and associated tools An understanding of what constitutes best practice data governance and data quality controls including data mining, data transfer and data profiling technologies Business Analysis experience within banking and financial services industry, preferably in the Asset and Wealth Management space Working knowledge of business intelligence and analytics tools such as Alteryx, Tableau, Qlik, etc.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 03/27/2024 10:21 PM
Guest Service Associate - Housekeeping
Marriott International, Kochi, Any, India
Job Number 24053260Job Category Housekeeping & LaundryLocation Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of 'Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list. Complete required Housekeeping paperwork.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/27/2024 04:49 PM
Securities Services - Product Development Onboarding - Associate
JPMorgan Chase, Mumbai, Any, India
Seeking product development associate to help strategically transform onboarding platform and tools through a data driven approach.As a team member on the Securities Services Onboarding Product Development team you will an integral part of developing and delivering the vision and strategic roadmap for the On-boarding Transformation.Development of data driven tools and processes for simplification, standardization and optimization across People, Products, Process and Systems in support of on-boarding for the breadth of the Securities Services products is key focus area for the group. As a product development associate you will spend you day-to-day leading the delivery of projects aligned to the end-to-end onboarding for Securities Services products & services strategic roadmap. As a product development onboarding associate, you will work closely on implementing data strategy with Client Onboarding teams, Middle Office teams, Product Development, Data Architects, and various Technology teams to execute and ensure delivery of projects according to agreed timelines and budget. The candidate must demonstrate business leadership and technical skills to learn/understand the technology infrastructure. This role will identify opportunities to improve efficiency and will communicate clearly at all levels, engaging with senior stakeholders for strategic direction. Job Responsibilities: Define complex business data requirements in a simplified manner Help develop strategic vision and solutions for end-to-end onboarding platforms in collaboration with firm wide teams, and Securities Services teams with a sharp focus on business benefits, client service, and controls Owning end to end of the product & process, and the ability to interpret how alternative courses of action impact downstream processes and groups. Interact with all levels of management and operations to review, understand, document, and communicate objectives, business/program needs, risks, constraints and issues. Document traceability of requirements to business objectives - ensure that all requirements are all in support of the business case. Prepare business requirements, review functional requirements, monitor system development/ implementation, User Acceptance testing, production deployment and roll-out, in alignment with business priorities, ensuring product is delivered on time and on budget. Supporting operations team in defining operational processes to support the product. Identifying and manage risks/issues; create solutions to address limitations while minimizing time to market and minimizing control/operational risk. Required qualifications, capabilities and skills : Experience within a financial services product development or onboarding-focused operations or technology role with a strong focus on business analysis and change management. Adept at stakeholder management and demonstrated ability to engage with diverse set of stakeholders. Energetic self-starter that takes initiative and has demonstrated effectiveness working independently and in multi-disciplinary team with the ability to communicate clearly and confidently and influence senior stakeholders. Problem solving skills - demonstrated ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions aligned with strategic goals with a risk and controls mindset Strong data analytics - advanced ability to analyze and interpret data, identify themes, strengths and opportunities and rationalize data to deliver meaningful and commercial metrics for all projects. Strong MS Office skills - Excel, Share Point, Access, Word, Visio and PowerPoint. Strong time management skills, with an ability to multitask and work under pressure and engage with colleagues across regions and time zones. Preferred qualifications, capabilities and skills: Prior experience in client-facing onboarding or product development role within Custody and Fund Services is highly preferred. Prior experience in Securities Services business areas will be highly preferred. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.J.P. Morgan delivers investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets. Teams support clients across a global custody network spanning 100 markets, with custody and asset servicing, fund accounting and administration, alternative investment services, integrated analytics, agency lending, collateral management and depositary receipt solutions. Clients include asset and fund managers, asset owners, banks and broker-dealers, hedge funds and alternative investors, and insurance companies.Salary: . Date posted: 04/03/2024 10:24 PM
Business Analysis Associate II
JPMorgan Chase, Bengaluru, Any, India
We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact As a Business Analyst at JP Morgan Chase within the International Consumer Banking, you will have responsibilities for a crucial role in identifying, improving, and developing solutions that promote our strategic goals. This is a tremendous opportunity to learn about high-priority initiatives and collaborate with colleagues throughout the firm. You'll sharpen your understanding of business processes and data analysis, while continuing to develop your leadership, management, and communication skills. No matter where your career ultimately takes you, you'll make a meaningful impact and lasting connections with outstanding colleagues and mentors. Job responsibilities: Establish/Create/Analyze reports relevant to Operations functions Propose process reengineering solutions to resolve current process breaks and identify areas of opportunity for improvement Elicit project or initiative requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements Drive and challenge business units on their assumptions of how they will successfully execute their plans and assist with creation of processes and procedures Serve as the conduit between the customer community (internal and external customers), support teams, business units and the development team through which requirements flow Develop requirements specifications according to standard templates using natural language Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs Document business rules, feasibility studies and impact analysis Required qualifications, capabilities and skills 12+ years of overall experience as Business Analyst. 10+ years in banking industry; focus on service, project management or support Accelerated skills in MS Office, including Excel and Access Highly analytical, able to investigate, troubleshoot and determine issues at root cause A strong understanding of at least one business function in the firm, as well as a broader understanding of other areas. Good understanding of project lifecycle and experience in functional and technical specification Strong analytical and time management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, including executives, managers, and subject matter experts Demonstrate organizational skills and ability to handle working within strict timelines High level of professionalism in leading groups and process improvement initiative About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/03/2024 10:19 PM
Technical Customer Service Associate
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- Bachelor's Degree in any field- Overall 1-4 years of experience which includes 1+ years of directly working with customers using computer systems and technology components- Demonstrated advanced proficiency in English both written and spokenDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The AWS Customer Service team provides support to a wide range of external customers helping them understand what Cloud Computing is all about, and whether it can be useful for their business needs. This team also assists with account and billing related inquiries, and interfaces with Amazon teams focusing on AWS to provide the perspective of the Voice of the Customer.As a Technical Customer Service Associate, you'll help field customer e-mail, phone and chat contacts while interfacing with other Support teams. You will represent Amazon and AWS as you interact directly with our customers acting as an expert on AWS Cloud Computing services in the leading edge of this growing industry.Key job responsibilitiesYour responsibilities will include, but will not be limited to:• Providing innovative customer service to address billing, account access and authentication inquires and general resource management while keeping customer data safe.• Working with other customer support teams to ensure a consistent and high-quality level of support.• Identifying root-causes of customer issues, areas for improvement and providing valuable feedback to business and development teams.• Assisting with customer communication during AWS critical launches and support events.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better- rounded professional.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 1+ years of experience in Contact Center/ Technical Support/ Customer Support in a fast-paced support environment- Experience or knowledge on with Amazon Web Services products or Cloud Computing technologies. General knowledge in one or more technology domain areas (e.g., internet, network, software, systems)- Computer literacy with experience using Windows/MS Office (i.e., Outlook, Excel)Salary: . Date posted: 04/06/2024 09:31 AM
Business Analysis - Sr Associate
JPMorgan Chase, Mumbai, Any, India
Job-description: Strategic focu Using data and deep-dive analysis to achieve the strategic goals impacting Efficiency, Customer and People Drive completion of strategic objectives by effective tracking and communicationStakeholder management Collaborate with teams in Operations, Controls, Finance, Human Resources among others, to solve end-to-end business problems Facilitate scheduled or adhoc meetings with partners with an objective to review metric performance, understand and define problems, leverage expertise and deliver solutionsProcess Management Evaluate and refine internal processes with objective of enhancing productivity and quality Understand changes in the business environment and promptly align to the changes with minimal possible disruption Required qualifications, capabilities and skills 3-4 years of experience using strong analytical skills with an ambition to improve processes 3-4 relevant experience of working directly with Senior Leadership Relevant work experience using Contact Center metrics, which includes but not limited to, Workforce Management metrics, People and Customer is required Highly proficient in working with MS Excel, MS Word and MS PowerPoint Being able to cope efficiently with various topics in parallel Work well as part of a team but also be able to work independently Efficiently identify, manage, and escalate relevant issues About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/05/2024 10:27 PM
Business Analyst - Access management - Associate
JPMorgan Chase, Mumbai, Any, India
You are a strategic thinker passionate about driving solutions in "Business Analysis. You have found the right teamAs a Business Analyst in our " Access Management Group" , you will spend each day defining, refining and delivering set goals for our firmAs a Business Ops Analyst you will be responsible for leading a team of Production Analysts, delivering quality customer service to internal customers as the primary contact for processing user access requests, leveraging multiple tools and systems for execution. You will serve as a liaison to resolve access issues and will be responsible for complying with access control policies and standards.Job Responsibilities: Deliver quality customer service to internal customers as the primary contact for processing user access requests, leveraging multiple tools and systems for execution including the following: Lead a team of Production Analysts and provide coaching and development along with supporting strategic tool enhancements and decommissions. Execute strategic direction to improve the CCB access management delivery Serve as a liaison to the business and will be responsible for complying with access control policies and standards Collaborate and influence peer groups to manage risk and controls for the AMG production space Enhance processes and systems geared towards customer satisfaction, service levels etc. Establish scorecard metrics to evaluate the health and quality of assigned processes and overall team performanceRequired qualifications, capabilities and skills Bachelor's degree or equivalent experience with minimum 7 years of experience Leadership skills managing and developing a global team Strong understanding of business function access needs/controls, strategy and technology across the firm Demonstrated advanced troubleshooting and problem solving skills with a customer service focus Experience leading medium to large-scale initiatives and projects Demonstrated ability to influence people at a variety of levels, including executives both internally and externally Provides effective production support including accurate problem identification, ticket documentation, and customer dialogue Proactively identifies potential issues and implements preventative solutions to avoid impact Owns client issues ensuring appropriate parties are engaged for timely resolution Uses organizational, time management, and office automation skills to facilitate efficient job functionality Strong skills in MS Excel, Access, and PowerPointAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/05/2024 10:26 PM
Guest Service Associate - Reservations
Marriott International, New Delhi, Any, India
Job Number 24060603Job Category ReservationsLocation JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/06/2024 03:11 PM
Guest Service Associate - Front Office
Marriott International, Agra, Any, India
Job Number 24067733Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Agra, 119/8 & 120/8, Ashok Cosmos Mall, Agra, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/18/2024 03:08 PM
Guest Service Associate-Front Office
Marriott International, Hyderabad, Any, India
Job Number 24062540Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Hyderabad, Level 10 SLN Terminus Survey No 133, Hyderabad, Telangana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The impact you'll makeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.You're welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 09:22 AM
Business Analyst Associate
JPMorgan Chase, Mumbai, Any, India
Job Responsibilities Analyse, define, document, and prioritise business and functional requirements for development and commercialisation of target state products, processes and technology to meet the firm's business objectives Articulate and document process flows including customer interactions, operations interventions, end to end flows and data handoffs to identify creative and timely solutions to key program challenges Support and conduct verification/testing of functionality, production flows and target processes Perform impact analysis for business initiatives to determine technical or operational process change for key business groups and conduct a thorough transition process to ensure that functional groups across Operations, Technology, and Service units are clear and informed on their respective target state models Take changes end to end from business requirements through to implementation and post implementation support ensuring there is a seamless and minimal risk implementation Carry out defect analysis, prioritisation of fixes and verification of production functionality. Support planning, tracking, and reporting of progress of requirements delivery. Review the Cross Border Payments offering today, Identify operational pain points and short term fixes Focus on delivering solutions that meet operational strategic principles Streamline interactions across teams and functions Provide visibility across business silos Required Qualifications, Skills and Capabilities Product/change delivery experience within the financial services industry Operational experience in change delivery in Payments - preferably ACH, Wires, cross border and cross currency payments Understanding of the broader payments market Ability to build partnerships and work in a collaborative environment Creative problem solver, capable of developing innovative and differentiated solutions Solid record of success in supporting large-scale initiatives Analytical skills and diligence in written documentation Organisational skills and time management Project planning skillsAbout usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/09/2024 10:17 PM
Business Support Services
Rio Tinto, Weipa, Queensland
Business Support Services Tremendous career growth potential within a multinational corporationFull-time permanent positionExceptional career advancement prospects within a global enterpriseWhile others dream of visiting the cape, for you, it's right in your backyardAbout the roleAll progress begins with pioneers. At Rio Tinto, it begins with you.We are looking for an experienced team member to join our Business Support Services team, dedicated to delivering efficient customer service and administrative support.This role provides an outstanding opportunity for a structured, people-focused individual with core administrative skills and a talent for managing time effectively.Reporting directly to the Business Services Supervisor, this role operates Monday to Friday (on a nine-day fortnight). Your duties include, but will not be limited to:Providing comprehensive administrative support to various teams with keen attention to detail and a proactive attitude.Utilizing business software applications to create correspondence, reports, and presentations.Efficiently coordinating business travel arrangements.Maintaining organized files and records.Managing order processing and inventory.Assisting in event planning.Offering excellent customer service support.Excelling in a dynamic work environment with multiple priorities while maintaining confidentiality.Strictly adhering to security and compliance procedures.Being available to travel to the Amrun site as necessary.What you'll bringA commitment to the safety of yourself and your teamExcellent and professional customer service, administration and organisational skillsEffective communicator and collaborator who can effectively manage competing prioritiesGood understanding of Microsoft Word, Power Point, Excel and Microsoft TeamsWhat we offerA work environment where safety is always the number one priority.A permanent position working directly for Rio Tinto.A competitive base salary reflective of your skills and experience with annual incentive program.Comprehensive medical benefits including subsidised private health insurance for employees and immediate family.Domestic relocation assistance on offerWeipa accommodation benefit.Remote area allowance.Remote area holiday travel assistance.Paid parental leave up to 9 months (no distinction between primary or secondary carer).Health cover scheme for employees and their immediate family.Salary sacrifice & packaging options - rental, mortgage, super, vehicle.Rio Tinto employee share program.Employee discounts - banking, accommodation, motoring, retail and more.Where you will be workingOur Weipa operations in Far North Queensland includes three bauxite mines, processing facilities, shiploaders, an export wharf, two ports, power stations, a rail network and ferry terminals.Amrun, our newest mine, was completed in 2018 and will extend our Weipa bauxite operations by decades, significantly building on our 55-year history on the Western Cape and providing jobs and supporting business growth in the region. The mine is located on traditional land. We work closely with the Traditional Owners to implement our agreements, ensuring that the benefits generated from mining support future generations and that important cultural heritage sites are identified and preserved.About Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for almost 150 years and operate with knowledge built up across generations and continents.Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.Every Voice MattersAt Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.Closing date: 25 th April 2024"Rio Tinto reserves the right to remove job postings prior to the stated closing date, therefore, if you are interested in applying for this vacancy, please submit your application as soon as possible."Salary: . Date posted: 04/11/2024 07:12 AM
Business Analysis Associate II
JPMorgan Chase, Mumbai, Any, India
Scorecard Center of Excellence is a Consumer and Community Banking (CCB) group responsible for designing and implementing scorecards and strategies to maximize individual performance and reduce variability across the CCB Operations organization. The Scorecard COE achieves savings through a developed support structure by empowering a high-performing organization and culture with customers at the center of everything we do. Job responsibilities: As a Business Analysis Associate II on the Scorecard Center of Excellence team, you will provide scorecard management and oversight to CCB Ops. As the Scorecard COE Relationship Manager your primary responsibilities are: Driving a consistent scorecard treatment within CCB Ops by ensuring scorecard alignment with Performance Excellence Standards and Best Practices Facilitating an end-to-end scorecard change management process which includes scorecard design, change communication, scorecard platform builds and post implementation validation. Establishing appropriate scorecard goals to drive consistent performance improvement and alignment with financial and business targets. Support the execution and sustainment of Performance Excellence and Scorecard COE initiatives Analytical Interpret complex datasets, analyze results using statistical techniques, and identify trends and patterns. Perform analysis and create executive recommendations that include well developed strategic direction to provide operational excellence and improvements Consistently evaluate decisions and recommendations in terms of impacts to customers, employees, and the business Personal / Leadership Interact independently with business leaders at multiple levels to deliver against the priorities and objectives set Support the business in identifying and implementing solutions that improve efficiencies and deliver a positive customer and employee experience Present complex information in an understandable and compelling way to influence decisions and achieve alignment across a range of different opinions, interest, and management levels Drive consensus within an organization of diverse operational activities and functions with an ability to effectively navigate to achieve goals Take ownership to manage assignments with minimal direction, and individually work with the team to resolve issues and risks that arise Required qualifications Bachelor's degree in a mathematical or statistical field of study or equivalent work experience Advanced analytical/statistical capabilities Relationship management experience within a customer centric industry Ability to communicate and/or present to various levels of senior management Excellent written and verbal presentation skills Must be able to manage and prioritize multiple initiatives in a dynamic environment with tight timelines Proficiency with Microsoft Office (e.g., Excel, PowerPoint, OneNote, Visio) Preferred qualification :Alteryx and/or Tableau experience is a plus.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/10/2024 10:29 PM
Product Business Development Infra
Siemens, Thane, Any, India
Position Overview:This is product business development responsible for Low Voltage Power Distribution Products within Siemens Smart Infrastructure operating company, Electrical Products business unit. The role focuses on portfolio strategy, product roadmaps, new product introductions, pricing and overall product lifecycle management for Indian marketsJob Title Product Business Development Manager - RCD portfolio Job Description• Product portfolio strategy , product roadmap development / management, launching new products, development of sales tools, pricing strategy and general product lifecycle management from inception to obsolescence for price-based global markets. Responsible for Sales, Margins & Profitability of the dedicated products Identify product gaps and strategize to introduce new products and manage cannibalization (if any) Align product positioning and product benchmarking strategy for the target markets Develop and implement business plans that highlight competitive landscape and customer needs specific to target markets Create and maintain sales support tools like Presentations Catalog & Brochure Demo cases for sales offices Competitor comparison (technical & price) Winning Guides Other marketing materials (region specific) Communicate with global industry experts, partners, consultants etc., to develop focus marketing activities for product push Maintain technical/commercial database for existing/ upcoming products into various platforms e.g., SAP, Material Master etc. Enhance knowledge of Sales & Service colleagues by conducting periodic training programs and competency enhancement programs Extract, analyze and generate insights from sales data to visualize product trends and forecast future sales performance to estimate optimal resource allocation Interface with factory & PRM for manufacture planning, new product ramp-up etc. Evaluate market size, growth rate etc. based on inputs from various internal & external market models in alignment with regional colleagues Who Qualify for this job? Bachelor's Degree in Engineering (preferably B.E Electrical) 5+ years of experience in product management or marketing of Final Distribution products and systems e.g., RCCB, MCB, DB etc Experience of Data Visualization and Business Intelligence (BI) tools like Tableau etc., will be advantageous Expert knowledge with IT tools (Excel, Powerpoint etc.) Basic knowledge of Switchgear Very good entrepreneurship skills Strategic thinking Result and quality orientation Customer focus Willingness and pleasure to work in a global network Commercial knowledge for product relevant financials Communication and presentation skills Strong analysis and problem-solving skills Ability to multitask and manage product management activities as per planned schedule A good knowledge of relevant International standards is preferred Team player Salary: . Date posted: 04/11/2024 08:38 PM
Business Development Professional
Siemens, Mumbai, Any, India
We are looking for a Manager- MVD Business Development to join our team at Innomotics - A Siemens BusinessLaunch of our new company InnomoticsWe are on the exciting journey of forming a new leading motors and large drives company -Innomotics. Under this name, Siemens is combining its business activities in the areas of low- to high-voltage motors, geared motors, medium-voltage converters, and motor spindles. Headquartered in Nuremberg, Germany, our company will employ ~ 14,000 employees worldwide and operate in almost 50 countries. Motors and electric drive systems are our new company's business and passion: We count on 150 years of experience in motor manufacturing and our portfolio includes an innovative solutions and digitalization portfolio as well as a broad range of service offerings. Innomotics embodies our vision, values and commitment to innovation and excellence in everything we do: reliable motion in a digital world.Do you want to shape the future of Innomotics with us?We are looking for a self-starter with a digital, innovative and growth mindset who is ready to actively drive and shape our future company's culture. We offer an environment full of opportunities to take on responsibility and to develop both personally and professionally. We value the diversity of our people because we know that innovation thrives when it is fueled by a variety of perspectives, skills, backgrounds, and experiences. For us, nobody is perfect, but a team can be. #TeamInnomotics.JD:Product portfolio strategy, localization of new products, development of sales tools, pricing strategy, technical and pricing support to sales, market analysis, competitor analysis, product roadmap for Indian market• Responsible for business development of assigned regions• Technical Support to sales during order acquisition• Technical product presentations to EU / Consultants / EPC & OEM customers and supporting sales in overall lead generation. • Have strong application knowledge/ know-how to provide best solution for the requirement.• Develop and implement business plans.• At times prepare technical and commercial offers to sales/ customers and involve in the negotiations• Evaluate market growth based on inputs from various internal & external market models in alignment with sales/ BD colleagues, be up to date with current affairs.• Identify the product gap and strategize to localize/ introduce new products.• Identify new potential in terms of applications/ customers and push our portfolio.• Create and maintain sales support tools like o Presentations o Catalog, brochure and flyer o Success Stories o Competitor comparison (technical & price) o Winning Guides o Other marketing materials• Communicate with HQ (marketing, Quotation center, PCM), factory, engineering, proposal and execution, marketing and other relevant departments to perform various activities• Maintain order/ revenue database, prepare win-loss, product portfolio and other business analysis• Enhance knowledge of Sales & proposal colleagues by conducting periodic training programs and competency enhancement programs• Plan and co-ordinate product marketing events/ technical fairs along with communication• Co-ordinate with industrial associations.Qualification criteria:Bachelor's Degree in Electrical Engineering (BE or B Tech)8+ years of experience in business development or sales in electrical systemsStrong knowledge in medium voltage drives with relevant IEC reference standardsBasic knowledge in High Voltage motors.Strong hold on Microsoft office excel, PowerPoint presentation and linked formulas, Basic knowledge on macros and VBA programmingIntermediate knowledge on Microsoft power apps and toolsVery good entrepreneurship skills with growth mindsetStrategic thinkingAbility to multitask and willingness to accept undesignated special tasksGood understanding of end customer processes, key OEM / EPC understanding and competitors offerings.Make your mark in our exciting world. #JoinReliableMotion #TeamInnomoticsJobs at Innomotics - if you would like to find out more about jobs & careers at Innomotics.Salary: . Date posted: 04/11/2024 08:38 PM
Customer Service Liaison Officer - Builder
Entrée Recruitment, Unley
​​Full-time permanent position | $65K per annum plus superLocated in Malvern | Close knit, hardworking and welcoming teamSouth Australian family owned and operated businessAbout the companyTrading for over 70 years, Routleys Bathroom Kitchen Laundry keep their customers at the heart of everything they do. A South Australian family owned and operated company, Routleys supply plumbing fixtures and kitchen white goods to the building industry, interior designers and home renovators. Employing over 47 staff, Routleys concentrate on providing the best possible products, and advice given from experienced and qualified Interior Designers and Consultants. The beautiful showroom and offices are in a prime location on Unley Road. About the roleAs the Customer Service Liaison Officer – Builder, your primary focus will be to make life better for the customer with simple solutions to resolve their problems and needs. You will liaise with builders as well as suppliers and internal departments to provide timely and accurate delivery of goods. This role is offered on a full-time permanent basis and the working hours are Monday to Friday, 8am to 5pm. This is an outstanding opportunity to join the Routleys family.DutiesGeneral Liaison with:Suppliers to check delivery dates into the warehouseClients to arrange deliveries and collections and discuss any delays/problems with deliveriesWarehouse staff to organize timely deliveryInternal sales consultants as requiredInternal accounts department as requiredSkills & experienceVersatile professional with experience in customer serviceStrong MS Office suite knowledgeExcellent communication and organisation skillsWarm and friendly phone manner Experience in the building industry is advantageousCulture & benefitsHigh staff retention rate and excellent reputation in the industry Extensive training for continual growth and developmentGreat team environment with social activitiesBeautiful and modern offices How to ApplyClick APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Ruth Haren quoting reference number JO-2404-9244. Telephone enquiries are welcome on (08) 8100 8875. ​
Guest Services Associate - Front Office
Marriott International, Hyderabad, Any, India
Job Number 24065525Job Category Rooms & Guest Services OperationsLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/14/2024 03:25 PM
Guest Service Associate - Front Office
Marriott International, Kochi, Any, India
Job Number 24070481Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The impact you'll makeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.You're welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/22/2024 03:18 PM