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Inbound Customer Service Officer
HAYS, Melbourne CBD, Melbourne, Victoria
Multiple opportunities, Docklands location, Start Date: ASAP. 8AM - 8PM monday - Friday - no weekends Your new company Our Client is the largest provider of services in Australia's superannuation fund administration industry, which services the fourth largest pension pool in the world based on funds under management. About the Role: As our next Customer Service Consultant, you will be the first point of contact for your customers (members, retirees, employers and financial planners) being a subject matter expert fielding a range of superannuation enquiries, all the while exceeding our customers’ expectations and being a service superstar. Within your assigned super fund you will undertake a range of administrative tasks, all the while leading our members onto a successful financial pathway for their retirement Skills and experience you will need to excel in this role: Ideally, you will have Contact Centre experience, having worked towards our timely KPIs and First call resolution metrics in a fast paced environment Previous contact centre experience preferred, or face to face sales or service. Exceptional and clear phone manner Ability to work with rotating rosters, including the occasional Saturday Be a natural communicator who takes pride in understanding customer needs and resolving enquiries over the phone by asking the right questions and sourcing information on multiple computer screens Be looking for a challenging yet fulfilling role in which we will train and coach you to develop your financial services career In return we will provide you: A friendly, supportive and collaborative team environment with great energy An initial 4 week training class involving live call simulators A diverse and inclusive culture supporting national events Full time, Monday to Friday 8am – 8pm rotating roster NO WEEKEND WORK Working Holiday Visa may apply What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email Jennifer.Culhamhays.com.au PLEASE NOTE: In order to progress to the next round in the recruitment process, you will be required to complete a short 15min online simulation assessment. LHS 297508 2458719
Inbound Customer Service Officer
HAYS, Melbourne CBD, Melbourne, Victoria
CBD Location I Work Holiday Visa's accepted I No weekend work I Mon - Fri I ASAP start I 8am - 8pm Your new company Our Client is the largest provider of services in Australia's superannuation fund administration industry, which services the fourth largest pension pool in the world based on funds under management. About the Role: As our next Customer Service Consultant, you will be the first point of contact for your customers (members, retirees, employers and financial planners) being a subject matter expert fielding a range of superannuation enquiries, all the while exceeding our customers’ expectations and being a service superstar. Within your assigned super fund you will undertake a range of administrative tasks, all the while leading our members onto a successful financial pathway for their retirement Skills and experience you will need to excel in this role: Ideally, you will have Contact Centre experience, having worked towards our timely KPIs and First call resolution metrics in a fast paced environment Previous contact centre experience preferred, or face to face sales or service. Exceptional and clear phone manner Ability to work with rotating rosters, including the occasional Saturday Be a natural communicator who takes pride in understanding customer needs and resolving enquiries over the phone by asking the right questions and sourcing information on multiple computer screens Be looking for a challenging yet fulfilling role in which we will train and coach you to develop your financial services career In return we will provide you: A friendly, supportive and collaborative team environment with great energy An initial 4 week training class involving live call simulators A diverse and inclusive culture supporting national events Full time, Monday to Friday 8am – 8pm rotating roster NO WEEKEND WORK Working Holiday Visa may apply What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email Jennifer.Culhamhays.com.au PLEASE NOTE: In order to progress to the next round in the recruitment process, you will be required to complete a short 15 minute online simulation assessment. LHS 297508 2500860
Inbound Customer Service Officer
HAYS, Melbourne CBD, Melbourne, Victoria
Multiple Vacancies | 8AM - 8PM monday - Friday - no weekends | ASAP START | Great Team Culture Your new company You will be working for Australia's largest superannuation fund service provider. They service the fourth largest pension pool in the world based on funds under management. About the Role: As our next Customer Service Expert, you will be the first point of contact for your customers (members, retirees, employers and financial planners). You will be a leading expert in fielding a range of superannuation enquiries, and effortlessly exceed our customers’ expectations. Within your assigned super fund you will undertake a range of administrative tasks, and assist our members onto a successful financial pathway for their retirement Skills and experience you will need to excel in this role: Ideally, you will have Contact Centre experience, having worked towards our timely KPIs and First call resolution metrics in a fast paced environment Previous contact centre experience preferred, or face to face sales or service. Exceptional and clear phone manner Ability to work with rotating rosters, including the occasional Saturday Be a natural communicator who takes pride in understanding customer needs and resolving enquiries over the phone by asking the right questions and sourcing information on multiple computer screens Be looking for a challenging yet fulfilling role in which you will be trained and coached to develop your financial services career In return we will provide you: A friendly, supportive and collaborative team environment with great energy and culture An initial 4 week training class involving live call simulators where you will become an expert in your designated fund A diverse and inclusive culture supporting national events Full time, Monday to Friday 8am – 8pm rotating roster Working Holiday Visa may apply What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV PLEASE NOTE: In order to progress to the next round in the recruitment process, you will be required to complete a short 15min online simulation assessment. LHS 297508 2502710
Digital Customer Service Officer
HAYS, West Melbourne, Melbourne, Victoria
Sunshine Location 15 – 38 hours per week I Digital Customer Service Expereince Wanted I 31st May Start date Your new company This state government organisation is seeking experienced customer service individuals to work in the CBD. Due to the continually busy environment, two positions have become available for experienced customer service professionals to join their evolving team in the capacity of a customer service officer and concierge officer. Your new role You will be responsible to engaging with customers waiting in line to see if you can assist them with transactions via an IPAD on the Vic Roads app. You will be the first point of contact greeting all customers, directing and assisting them with queries You will be responsible for resolving and responding to a wide range of customer service queries and transactions This will be a fast-paced face to face environment You will also be required to be cross trained to be a computer license testing officer when the business requires. You will be roistered between 15-38 hours a week – you must be flexible to work across Deer Park, Melton or Sunbury if required What you'll need to succeed You will be tech savvy and able to assist customers with an IPAD. Motivation to work in a fast-paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver’s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality What you'll get in return You will receive comprehensive training with ongoing support You will be a part of an excellent work culture You will be placed on an ongoing temporary contract with competitive pay super What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jennifer Culham now on 03 96049690 [tel:03%2096049690] for a confidential discussion about your recruitment needs. LHS 297508 2508914
Digital Customer Service Officer
HAYS, West Melbourne, Melbourne, Victoria
Sunshine Location 15 – 38 hours per week I Public Sector | Full licence required I 31st May Start date Your new company This state government organisation is seeking experienced customer service individuals to work in the Sunshine area. Due to the continually busy environment, two positions have become available for experienced customer service professionals to join their evolving team in the capacity of a customer service officer and concierge officer. Your new role You will be responsible to engaging with customers waiting in line to see if you can assist them with transactions via an IPAD on the Vic Roads app. You will be the first point of contact greeting all customers, directing and assisting them with queries You will be responsible for resolving and responding to a wide range of customer service queries and transactions This will be a fast-paced face to face environment You will also be required to be cross trained to be a computer license testing officer when the business requires. You will be roistered between 15-38 hours a week – you must be flexible to work across Deer Park, Melton or Sunbury if required What you'll need to succeed You will be tech savvy and able to assist customers with an IPAD. Motivation to work in a fast-paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver’s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality What you'll get in return You will receive comprehensive training with ongoing support You will be a part of an excellent work culture You will be placed on an ongoing temporary contract with competitive pay super What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Luke Castro LHS 297508 2509588
Inbound Member Services Officer
HAYS, Melbourne CBD, Melbourne, Victoria
CBD Location | Mon - Fri | ASAP Start | Working Holiday Visa's Welcome | 8am - 8pm Rotating Roster Your new company Our client is the largest superannuation provider of services in Australia. They work closely with some of the world's largest corporations, pension funds, and financial institutions. Your new role You will become an expert in one superannuation fund and be the first point of contact for your customers. You will be taking inbound calls and answering a wide range of enquiries from retirees, employers, members and financial planners. You will undertake a range of administrative tasks, all the while leading our members onto a successful financial pathway for their retirement You will provide outstanding customer service and knowledge with every call. What you'll need to succeed Strong customer service experience or contact centre experience Proven experience in a high volume contact centre role Ability to work 8am to 8pm on a rotating roster Be a natural communicator who takes pride in understanding customer needs and resolving enquiries over the phone by asking the right questions and sourcing information on multiple computer screens Be able to attend a 3 week training course in a class room environment is required Working holiday visa workers are welcome to apply What you'll get in return Work in a high energy, great team environment Full time, Monday to Friday 8am – 8pm rotating roster An initial classroom training class involving live call simulators A diverse and inclusive culture supporting national events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ashleigh.menzieshays.com.au, or call us now. If this job isn't quite right for you but you are looking for a new position please reach out for a confidential discussion on your career. LHS 297508 2509309
Client Services Administration Officer
HAYS, Melbourne CBD, Melbourne, Victoria
Exciting opportunity for an Administrator in a widely recognised organisation. Full Time Mon - Fri Your new company This thriving, well established organisation based in South Melbourne have been dominating the market for over 100 years. Known for a supportive and exceptional company culture, there is also fast career progression on offer. Due to an internal promotion, they currently require an ambitious and personable Receptionist to start on a permanent basis. Your new role This position has the primary responsibility of coordinating incoming and outgoing communications & correspondence for the Branch. Therefore, it is important that the incumbent represents the company in a polite and professional manner at all times and follows up on queries and ensures they’re directed to the correct department or person. There is a high demand for efficient time management skills, attention to detail and the ability to work in a highly transactional environment. Your responsibilities in this role will include • Answering / transferring incoming calls in a professional manner • Handling general customer enquiries and directing these to the appropriate business unit or person • Greeting visitors in a professional manner • Management of incoming and outgoing mail including postage • Coordination of couriers and transport providers • Register and file Safety certificates in a timely manner • Raising electronic purchase orders (PRONTO System) • Document filing, organizing, and archiving General Administration Duties • Conduct all general clerical and secretarial duties as requested • Daily Sign in / Sign out Register • Managing incoming Supplier invoices • Monitor office supplies and ensure adequate stock levels • Monitor purchase order figures as per levels of authority • Complete regular office procedures in accordance with Branch requirements • Assist other managers or personnel when nominated • Comply at all times with company policies, procedures, plans and guidelines which including Occupational Health and Safety, Quality and Environmental requirements. What you'll need to succeed To be successful for this position you do not require a wealth of experience, however, you will possess the following: a 'can do' attitude and willing to learn strong interpersonal skills and be highly approachable exceptional communication skills with a friendly demeanour experience using the Microsoft Office suite punctual, hardworking and dedicated to learning Prior experience working within a corporate office would be highly advantageous however not essential What you'll get in return Work for a company known for it exceptional company culture Clear and fast career progression on offer into various Administration positions Exposure working in a corporate and reputable organisation Be mentored by supportive Managers Salary of $48,000 - $50,000 super yearly bonus a monthly RDO What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Samantha.Leesonhays.com.au If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2523246
Export Officer
HAYS, Melbourne Region, Victoria, Northern Melbourne
Exciting Export Officer opportunity for a global leader in providing logistics solutions. Your new company Among the biggest 3pl provider companies in the world, this well renowned business are experts in providing supply chain and logistics solutions for thousands of companies every day. Operating out of 80 countries, this logistics giant offers air, sea and road freight forwarding in a sustainable to way. Your new role As an Export Officer with this company, your overarching responsibility is to direct the transportation and shipment of export consignments. Additionally, you will be responsible for: Compiling, completing and verifying required documents Ensure export air consignments are processed to meet customer expectations and KPI’s Carry out export workflow processes in accordance with management Enter data into CW1, in an accurate and timely manner Plan and prioritise export shipments from Export Workbench Calculate monetary issues (invoice costing and GST) Implement and monitor process improvements Support the senior team lead and manager with day to day tasks. What you’ll need to succeed Uphold customer service excellence Foster and maintain strong client relationships with customers (internal and external) both locally and overseas Ability to problem solve Export issues with a range of stakeholders Strong articulation of information with strong written and verbal communication skills Ability to challenge ideas through presenting your own perspective Industry knowledge and experience Proficient in Cargowise One Industry qualifications: RACA, IATA, Dangerous goods Strong data interpretation What you’ll get in return Aside from working for a worldwide leader in logistics solutions, you will be presented with excellent scope to develop yourself and your career in the industry through. You will be joining a global company providing long term and stable employment in 2021 and beyond. You will be a part of a dynamic and highly dedicated team whilst being offered a competitive salary package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV tooliver.bainhays.com.au [mailto:oliver.bainhays.com.au] , or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2527979
NDIS Finance & Administration Officer
HAYS, South Brisbane, Brisbane, Brisbane Southside, Quee ...
Rare permanent job opportunity based in an inner Southside suburbs - Onsite parking provided - Great salary Your new company Hays are currently recruiting for an organisation based on the inner Southside of Brisbane. This organisation is focused on delivering valued services to the surrounding community. Due to movement and growth within the team, a full-time permanent opportunity is available. Previous experience with the NDIS or a Not-for-profit, Aged Care or Disability sector is highly regarded. Your new role Reporting to the Director, you will be a key contributor to the effectiveness, reputation and sustainability of this organisation. This role is varied position across accounts and administration functions where your key responsibilities will be: Processing of accounts payable Managing outstanding accounts owing Reconciliation of accounts Managing the payroll process Complete team and personal administration tasks as require. Providing support to resolve rostering issues/assist with funding allocations. Providing customer service to internal and external stakeholders by phone, email and in person Processing payments through the NDIS Portal and managing service bookings Sil Quoting Preparing NDIS Service agreements What you'll need to succeed Ultimately, you'll be someone who is looking for a long-term role in a stable and growing company. You will be an excellent communicator with strong interpersonal skills that can communicate with a diverse range of people. It is essential that you have the following; Extensive experience in an accounts and administrative support function, ideally within an Aged Care, Disability or Not for Profit organisation Great oral, written and interpersonal communication skills Strong client focus and an understanding of and commitment to superior client relationship Demonstrated ability to manage large workloads and prioritise demanding tasks while managing interactions with diverse internal stakeholders Capability to prioritise The ideal candidate will have had previous experience in with the working with the NDIS. What you'll get in return You'll be offered the opportunity to work within an ethical organisation within a supportive team environment, working full time hours where you will also be offered convenient car parking nearby. You will be offered an excellent salary and the opportunity to grow and You will get the opportunity to be supported by a Hays consultant through the recruitment process. What you need to do now At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively support people from a diverse background to apply. If you're interested in this role, click 'apply now' or call Peta Garland on 07 3349 4355 for additional information. LHS 297508 2510433
Digital Customer Service Officer
HAYS, Melbourne Region, Victoria, Northern Melbourne
Bundoora & Broadmeadows Location 15 – 38 hours per week I Customer Service Experience Wanted Your new company This state government organisation is seeking experienced customer service individuals to work in the Bundoora & Broadmeadows. Due to the continually busy environment, two positions have become available for experienced customer service professionals to join their evolving team in the capacity of a customer service officer and concierge officer. Your new role You will be responsible to engaging with customers waiting in line to see if you can assist them with transactions via an IPAD on the Vic Roads app. You will be the first point of contact greeting all customers, directing and assisting them with queries You will be responsible for resolving and responding to a wide range of customer service queries and transactions This will be a fast-paced face to face environment You will also be required to be cross trained to be a computer licence testing officer when the business requires. You will be roistered between 15-38 hours a week – you must be flexible to work across Bundoora & Broadmeadows if required What you'll need to succeed You will be tech savvy and able to assist customers with an IPAD. Motivation to work in a fast-paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver’s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality What you'll get in return You will receive comprehensive training with ongoing support You will be a part of an excellent work culture You will be placed on an ongoing temporary contract with competitive pay super What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Luke Castro LHS 297508 2528092
APS3 Customer Service Officer
HAYS, Perth, Perth Region, Western
Customer Service Officer required for a Fed Gov department based in Midland. Contracted until July 2022. Your new company We are very excited to be working with a large-scale federal government agency who are on the look out for an experienced customer service officer to join their front-of-house team in Midland. Your new role This position will primarily see you assessing eligibility of candidates applying for the services provided by the department. This is a public-facing role and will see you providing high volume communication to internal and external stakeholders. The successful candidate will be required to: Review applicant documentation, ensuring all assessments are compliant with policies and legislation Respond to phone/mail/in-person enquiries regarding eligibility, providing support and accurate information as requested Maintain the database CRM systems in accordance with agency standards Manage correspondence, scan and file documentation and answer the phones as required Inform prospective participants of their application status What you'll need to succeed Australian citizens only - mandatory Previous experience in assessing candidates against selection criteria’s Ability to manage changing workloads High volume customer service and conflict resolution experience Ability to operate a switchboard when required MS Office experience What you'll get in return Federal government contract – ending July 2022. Competitive hourly rate Great working environment – fulfilling department What you need to do now If you are passionate about this role, click ‘apply now’ or want to find out about our other opportunities in Government Office Support contact Alexandra Kennedy at Alexandra.kennedyhays.com.au At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply. LHS 297508 2543080
Retail Customer Service Officer
Careerone Partner Network, Ironbark, Bendigo, VIC
Retail Customer Service Officer Retail Customer Service Officer Posted Today. 12 people have viewed this job. Location: NORTH BENDIGO, VIC External link. Opens in a new window Salary: Award Work Type: Part time position Tenancy: Permanent position Hours: 20 Positions: 2 Location: 201 Arnold St NORTH BENDIGO VIC 3550 External link. Opens in a new window How to get here? Job ID: 2295725005 Source: Public Employer Last Modified: 09 September 2021 Website: https://auspost.com.au/locate/post-office/vic/bendigo/3550/bendigo-north-lpo-326801 Description North Bendigo LPO is two terminal LPO and requires two part time Retail Customer Service Officer to join our growing business. The roles are permanent part time 20 hours per week and may include Saturdays from morning 9 am to 11 am. As the role rotates around store locations, having access to a vehicle is highly advantageous The position has 8 weeks worth of paid training that runs 3-4 hours per day, Monday to Friday (18-20 hours per week, then shifts to the allotted 20 hours). Previous retail experience is highly regarded A day in the Post Office could see you: Performing customer sales and service transactions Maintaining a cash advance accurately which includes handling and processing cash, cheques, credit cards and EFTPOS Promoting and processing a broad range of financial agency transactions through Australia Post's technology systems Conducting and processing a number of identity services transactions, establishing an applicant's identity with a highest levels of accuracy and compliance Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities Accepting mail items for lodgement, and accurately assessing any applicable charges Building rewarding relationships with customers by understanding their needs Preparing outward mail for despatch through including presentation and the cancelling of stamps Assisting with administrative duties such as stocktaking and record maintenance Maintaining commitment to Australia Posts Occupational Health and Safety standards Working up to 18-22 hours per week weekdays between 8:45am to 5.15pm (usually in 3-4 hour shifts). What are we looking for? Besides being a friendly, considerate person with a real passion for great customer service, youll need to be able to: Essential - Minimum 1 year of experience working in corporate Post office or private LPO Lift up to 16kg of mail sometimes Stand up for most of your shift Be flexible for additional hours, as well as changing shift times or locations Work as part of a team to deliver the best possible service and solutions to our customers Please forward your resume to northbendigolpogmail.com. Only shortlisted candidates will be interviewed. Protect yourself: Cyber criminals are taking advantage of COVID-19. Be extra cautious about who you give your information to. Never give your bank or credit card details or date of birth when applying for a job. Check if the job is genuine by researching the employer and contacting them before applying. Watch Don't get scammed by a fake job ad for more tips to protect yourself. If something doesn't seem right, Report this Job.
Administration & Customer Service Officer (Gold Coast,QLD)
AimBig Employment, Gold Coast Region, Queensland, Gold Coast, QLD
We have a great opportunity for an Administration & Customer Service Officer in Molendinar . We are advertising this position on behalf of a great business that values diversity and inclusion, and is looking to hire someone with a disability or mental health condition. If this sounds like you then apply now About the Role: Answer telephone calls Customer service Providing support for trainers and assessors Creating / Editing basic word documents Data entry General Admin duties such as filing, file preparation, printing, emails etc About You: Previous data entry experience an advantage Excellent written and verbal communication skills Ability to follow predetermined systems A team player Enjoys a fast-paced office environment Have attention to detail Fast and accurate typist For AimBig Employment, helping people is our number one priority. Whether it’s a physical (musculoskeletal) injury, a mental health issue, a disability or a health condition, our speciality is you and your capacity to work. That’s why we look at the whole ‘you’ to help you back to work in a job that’s right for you. Take the first step into a great job today – APPLY NOW to let us help you on your journey to meaningful work For application enquiries, you may call 1300 346 555.
Administration & Customer Service Officer (Gold Coast,QLD)
AimBig Employment, Bathurst-Orange Region, New South Wales, Gold Coas ...
We have a great opportunity for an Administration & Customer Service Officer in Molendinar . We are advertising this position on behalf of a great business that values diversity and inclusion, and is looking to hire someone with a disability or mental health condition. If this sounds like you then apply now About the Role: Answer telephone calls Customer service Providing support for trainers and assessors Creating / Editing basic word documents Data entry General Admin duties such as filing, file preparation, printing, emails etc About You: Previous data entry experience an advantage Excellent written and verbal communication skills Ability to follow predetermined systems A team player Enjoys a fast-paced office environment Have attention to detail Fast and accurate typist For AimBig Employment, helping people is our number one priority. Whether it’s a physical (musculoskeletal) injury, a mental health issue, a disability or a health condition, our speciality is you and your capacity to work. That’s why we look at the whole ‘you’ to help you back to work in a job that’s right for you. Take the first step into a great job today – APPLY NOW to let us help you on your journey to meaningful work For application enquiries, you may call 1300 346 555.
Part Time Administration Officer
Chandler Macleod, Piccadilly, Kalgoorlie Area, Kalgoorlie, WA
As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding engineering and technical professionals. Our clients span across a variety of Multi-Billion dollar projects and large Operations. We are currently seeking a Part Time Administration Officer for a waste management company located in Kalgoorlie. The role presents a fantastic opportunity for an insight into the company and what they do. Super on all hours Part time - 2 days a week (Flexible to work across 3 days) Immediate start 4 month temporary position The ideal candidate will possess the following: Dealing with DWER Controlled Waste Tracking Forms Processing site access requests Booking medicals, accommodation & access and induction forms Dealing with Freight bookings Ordering supplies such as PPE General filing / scanning / archiving and storing Any other general administrative tasks Must have system knowledge of all Microsoft Suite JDE knowledge is advantageous however not essential Please submit your resume by clicking on Apply below. SPARKHIRE INTERVIEW RECRUITMENT PROCESS If you are shortlisted you will be sent a sparkhire interview link via your email address to complete at your earliest convenience. Sparkhire is an easy to use platform that can be used via your smart phone or web enabled computer/laptop which allows you to video record your response to interview questions related to the role you are applying for in your own time and from the comfort of your own home. It is recommended to: Get this completed ASAP to avoid disappointment as these roles can fill quickly Ensure you are in a quiet space when recording Treat the recorded interview like it were a face to face interview - Dress the part Speak clearly and to the camera If you are interested in teaming up with Chandler Macleod please Apply Now
Administration & Customer Service Officer (Gold Coast,QLD)
AimBig Employment, Illawarra, New South Wales, Gold Coast, QLD
We have a great opportunity for an Administration & Customer Service Officer in Molendinar . We are advertising this position on behalf of a great business that values diversity and inclusion, and is looking to hire someone with a disability or mental health condition. If this sounds like you then apply now About the Role: Answer telephone calls Customer service Providing support for trainers and assessors Creating / Editing basic word documents Data entry General Admin duties such as filing, file preparation, printing, emails etc About You: Previous data entry experience an advantage Excellent written and verbal communication skills Ability to follow predetermined systems A team player Enjoys a fast-paced office environment Have attention to detail Fast and accurate typist For AimBig Employment, helping people is our number one priority. Whether it’s a physical (musculoskeletal) injury, a mental health issue, a disability or a health condition, our speciality is you and your capacity to work. That’s why we look at the whole ‘you’ to help you back to work in a job that’s right for you. Take the first step into a great job today – APPLY NOW to let us help you on your journey to meaningful work For application enquiries, you may call 1300 346 555.
Inbound Customer Service Officer
HAYS, Warrnambool Region, Victoria, Melbourne CBD
Multiple opportunities, Docklands location, Start Date: ASAP. 8AM - 8PM monday - Friday - no weekends Your new company Our Client is the largest provider of services in Australia's superannuation fund administration industry, which services the fourth largest pension pool in the world based on funds under management. About the Role: As our next Customer Service Consultant, you will be the first point of contact for your customers (members, retirees, employers and financial planners) being a subject matter expert fielding a range of superannuation enquiries, all the while exceeding our customers’ expectations and being a service superstar. Within your assigned super fund you will undertake a range of administrative tasks, all the while leading our members onto a successful financial pathway for their retirement Skills and experience you will need to excel in this role: Ideally, you will have Contact Centre experience, having worked towards our timely KPIs and First call resolution metrics in a fast paced environment Previous contact centre experience preferred, or face to face sales or service. Exceptional and clear phone manner Ability to work with rotating rosters, including the occasional Saturday Be a natural communicator who takes pride in understanding customer needs and resolving enquiries over the phone by asking the right questions and sourcing information on multiple computer screens Be looking for a challenging yet fulfilling role in which we will train and coach you to develop your financial services career In return we will provide you: A friendly, supportive and collaborative team environment with great energy An initial 4 week training class involving live call simulators A diverse and inclusive culture supporting national events Full time, Monday to Friday 8am – 8pm rotating roster NO WEEKEND WORK Working Holiday Visa may apply What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email Jennifer.Culhamhays.com.au PLEASE NOTE: In order to progress to the next round in the recruitment process, you will be required to complete a short 15min online simulation assessment. LHS 297508 2458719
Inbound Member Services Officer
HAYS, Horsham Region, Victoria, Melbourne CBD
CBD Location | Mon - Fri | ASAP Start | Working Holiday Visa's Welcome | 8am - 8pm Rotating Roster Your new company Our client is the largest superannuation provider of services in Australia. They work closely with some of the world's largest corporations, pension funds, and financial institutions. Your new role You will become an expert in one superannuation fund and be the first point of contact for your customers. You will be taking inbound calls and answering a wide range of enquiries from retirees, employers, members and financial planners. You will undertake a range of administrative tasks, all the while leading our members onto a successful financial pathway for their retirement You will provide outstanding customer service and knowledge with every call. What you'll need to succeed Strong customer service experience or contact centre experience Proven experience in a high volume contact centre role Ability to work 8am to 8pm on a rotating roster Be a natural communicator who takes pride in understanding customer needs and resolving enquiries over the phone by asking the right questions and sourcing information on multiple computer screens Be able to attend a 3 week training course in a class room environment is required Working holiday visa workers are welcome to apply What you'll get in return Work in a high energy, great team environment Full time, Monday to Friday 8am – 8pm rotating roster An initial classroom training class involving live call simulators A diverse and inclusive culture supporting national events What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ashleigh.menzieshays.com.au, or call us now. If this job isn't quite right for you but you are looking for a new position please reach out for a confidential discussion on your career. LHS 297508 2509309
Client Services Administration Officer
HAYS, Warrnambool Region, Victoria, Melbourne CBD
Exciting opportunity for an Administrator in a widely recognised organisation. Full Time Mon - Fri Your new company This thriving, well established organisation based in South Melbourne have been dominating the market for over 100 years. Known for a supportive and exceptional company culture, there is also fast career progression on offer. Due to an internal promotion, they currently require an ambitious and personable Receptionist to start on a permanent basis. Your new role This position has the primary responsibility of coordinating incoming and outgoing communications & correspondence for the Branch. Therefore, it is important that the incumbent represents the company in a polite and professional manner at all times and follows up on queries and ensures they’re directed to the correct department or person. There is a high demand for efficient time management skills, attention to detail and the ability to work in a highly transactional environment. Your responsibilities in this role will include • Answering / transferring incoming calls in a professional manner • Handling general customer enquiries and directing these to the appropriate business unit or person • Greeting visitors in a professional manner • Management of incoming and outgoing mail including postage • Coordination of couriers and transport providers • Register and file Safety certificates in a timely manner • Raising electronic purchase orders (PRONTO System) • Document filing, organizing, and archiving General Administration Duties • Conduct all general clerical and secretarial duties as requested • Daily Sign in / Sign out Register • Managing incoming Supplier invoices • Monitor office supplies and ensure adequate stock levels • Monitor purchase order figures as per levels of authority • Complete regular office procedures in accordance with Branch requirements • Assist other managers or personnel when nominated • Comply at all times with company policies, procedures, plans and guidelines which including Occupational Health and Safety, Quality and Environmental requirements. What you'll need to succeed To be successful for this position you do not require a wealth of experience, however, you will possess the following: a 'can do' attitude and willing to learn strong interpersonal skills and be highly approachable exceptional communication skills with a friendly demeanour experience using the Microsoft Office suite punctual, hardworking and dedicated to learning Prior experience working within a corporate office would be highly advantageous however not essential What you'll get in return Work for a company known for it exceptional company culture Clear and fast career progression on offer into various Administration positions Exposure working in a corporate and reputable organisation Be mentored by supportive Managers Salary of $48,000 - $50,000 super yearly bonus a monthly RDO What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Samantha.Leesonhays.com.au If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2523246
Client Services Administration Officer
HAYS, Horsham Region, Victoria, Melbourne CBD
Exciting opportunity for an Administrator in a widely recognised organisation. Full Time Mon - Fri Your new company This thriving, well established organisation based in South Melbourne have been dominating the market for over 100 years. Known for a supportive and exceptional company culture, there is also fast career progression on offer. Due to an internal promotion, they currently require an ambitious and personable Receptionist to start on a permanent basis. Your new role This position has the primary responsibility of coordinating incoming and outgoing communications & correspondence for the Branch. Therefore, it is important that the incumbent represents the company in a polite and professional manner at all times and follows up on queries and ensures they’re directed to the correct department or person. There is a high demand for efficient time management skills, attention to detail and the ability to work in a highly transactional environment. Your responsibilities in this role will include • Answering / transferring incoming calls in a professional manner • Handling general customer enquiries and directing these to the appropriate business unit or person • Greeting visitors in a professional manner • Management of incoming and outgoing mail including postage • Coordination of couriers and transport providers • Register and file Safety certificates in a timely manner • Raising electronic purchase orders (PRONTO System) • Document filing, organizing, and archiving General Administration Duties • Conduct all general clerical and secretarial duties as requested • Daily Sign in / Sign out Register • Managing incoming Supplier invoices • Monitor office supplies and ensure adequate stock levels • Monitor purchase order figures as per levels of authority • Complete regular office procedures in accordance with Branch requirements • Assist other managers or personnel when nominated • Comply at all times with company policies, procedures, plans and guidelines which including Occupational Health and Safety, Quality and Environmental requirements. What you'll need to succeed To be successful for this position you do not require a wealth of experience, however, you will possess the following: a 'can do' attitude and willing to learn strong interpersonal skills and be highly approachable exceptional communication skills with a friendly demeanour experience using the Microsoft Office suite punctual, hardworking and dedicated to learning Prior experience working within a corporate office would be highly advantageous however not essential What you'll get in return Work for a company known for it exceptional company culture Clear and fast career progression on offer into various Administration positions Exposure working in a corporate and reputable organisation Be mentored by supportive Managers Salary of $48,000 - $50,000 super yearly bonus a monthly RDO What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Samantha.Leesonhays.com.au If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2523246