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Program Manager II, ShipTech
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Experience in complex problem solving, and working in a tight schedule environmentDESCRIPTIONLooking for a career at a company that seeks to be Earth's most customer-centric company? If so, come join us at Amazon.ShipTech is the connective tissue, which connects Transportation Service Providers, First Mile, Middle Mile, and Last Mile to facilitate the shipping of billions of packages each year. Due to criticality of the ShipTech systems, world-wide (WW) Amazon business organizations work with ShipTech every year to deliver their programs for network expansion, operational efficiency improvement, new feature delivery to enhance customer/operator experience, compliance asks, etc. WW requestors submit intakes to deliver: (1) on-boarding new shippers, carriers, and services to the shipping network, (2) facilitating package movement and tracking in Amazon and third-party (3P) network, (3) changes in carrier artifacts like a label and manifest, (4) carrier configurations like routing codes, account ids, and (5) custom tech-builds for meeting business specific asks delivered by ShipTech every year (6) support improvement in the quality of Amazon's worldwide shipment infrastructure by defining the usage, configuration, and standardization of transportation milestonesWe are looking for a Program Manager to be a part of our effort to drive program for improving visibility and tracking capabilities for Amazon shipments. Our mission is to be a partner and enabler to Amazon Operations by improving shipment tracking logic and capabilities for different legs of logistics, customer messaging, validation of transportation milestones, enable logic for automated shipment workflows and improve quality of shipment tracking within and outside Amazon partners. This role gives an opportunity to work closely with Business team, Operations stakeholders, Tech teams, recipient experience teams and Senior Leaders to manage and deliver for Amazon businesses.Key job responsibilitiesKey job responsibilities1. Drive improvement in worldwide shipment infrastructure by defining the usage, configuration, and standardization of transportation milestones. 2. Drive initiatives to improvement accuracy of shipment visibility for improving improve customer experience 3. Conducting evaluation of existing workflows and drive initiative to be Amazon central authority on workflows4. Identify and execute data driven workstreams to identify gaps in current infrastructure (Both tech and business rules) and define future state along with roadmap 5. Improve the worldwide customer experience and operations visibility through accurate and informative delivery status of milestones. 6. Execute our program and project initiatives, while providing great internal customer support and driving consistency, help us continue to support our initiatives, and identify process improvement opportunities 7. Work with a variety of cross-organizational stakeholders which includes worldwide Transportation, ATS, AMZL, Customer Service, Customer Experience, Product, and Tech teams. 8. Communicate project statuses and updates across a global audience. Experience with Program Management in a broad, global organization9. Manage competing priorities and drive alignment with leadership from different teams to implement the optimal solves for worldwide networkA day in the lifeThe ideal candidate must be detail-oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple stakeholders at once, able to work independently, and maintain professionalism under pressure. This role will need to have knowledge in analytical skills and in excel. The Program Manager will be passionate about their work, detail-oriented, and have good problem-solving abilities. This position will drive towards simple, scalable solutions to difficult problems, have project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.About the teamWe are a team of program managers who work across 20+ platform tech teams. Our stakeholders are transportation teams across regions. We contribute to several large-scale high-visibility programs each year such as network expansion projects like market place launches and carrier launches, and new feature build outs to provide enhanced customer experience or better operational efficiencies. We also support several compliance programs across our worldwide stakeholders. We are looking for a Program Manager to work with global business customers and our engineering teams to support intake requests related to new carrier on-boarding and ship method integrations.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/16/2024 09:12 AM
Area Manager
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONAmazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean toolsOther requirements: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly Key job responsibilitiesAmazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department.• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Proactively identify and lead process improvement initiatives and Lean toolsOther requirements:• Direct management experience for employees and their performance• Experience with performance metrics and process improvement (how, when, who)• Candidates must be flexible to work weekends and/or overnight shifts regularly We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceSalary: . Date posted: 03/27/2024 08:56 AM
Sales Manager, Amazon Freight, Amazon Freight, IN
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS1. 4+ yrs of sales experience, preferably in express line haul industry2. Experience in managing teams3. Understanding of transportation landscape and understanding of sales cycle of various customer types4. Experience in planning, managing and closing competitive sales efforts. Managing deals from negotiations to delivery5. Experience proactively growing customer relationships within an account while expanding their understanding of the customer's businessDESCRIPTIONYou will be part of IN Amazon Freight team. You would be responsible for leading, developing and executing a sales strategy to sell express line haul services to shippers. The ideal candidate will have a proven track record of success in sales, a strong understanding of the transportation industry, and the ability to build relationships with key decision-makers. You will work closely with internal stakeholders including Line haul operations, S&OP, network control tower, Analytics, Finance, technology, Marketing and external stakeholders such as carriers. The individual should have a can-do attitude and an ability to solve problems independently with limited guidance. You would indvidualy contribute as well as lead a team of sales managers and executives.If you are a highly motivated and experienced sales professional with a passion for the transportation industry, we encourage you to apply for this exciting opportunity. Individuals with prior experience in selling surface freight solutions will be preferred."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Key job responsibilities• Develop and execute a sales strategy to sell line haul services to all types of shippers in industries such as FMCG, e-commerce, third party logistics providers, consumer brands etc.• Identify and qualify new sales opportunities• Generate leads and qualify prospects• Conduct sales presentations and close deals• Build relationships with key decision-makers at enterprise shippers• Manage a team of sales representatives• Track and report on sales performance• Stay up-to-date on industry trends and best practices• Working with cross functional global teams on launching various programs in India• Own and build metrics for WBRs, MBRs and QBRs by collaborating with analytics peers "Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"About the teamAmazon Freight is an entrepreneurial business where we externalise Amazon line haul services to cater to vendor inbound volumes in our FCs and off-Amazon volume within shipper warehouses in India. We aim to become a trusted, innovative and established line haul service partner in India, built on Amazon's world-class logistics network, delivery experience and customer service. We partner with retailers of all sizes to simplify their operations, lower their cost, and unlock more sales.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS1. Experience influencing C-level executives2. Experience managing a team and training/on-boarding new members3. MBA preferredSalary: . Date posted: 04/02/2024 09:22 AM
Operations Manager - FC, AMXL East and West FC
Amazon, Bhiwandi, Any, India
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- 3+ years of performance metrics, process improvement or lean techniques experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONAmazon Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience with Amazon.com. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazon's customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth's Most Customer Centric Company.We are seeking an experienced Operations Manager to drive continuous learning and process improvement culture change through best practice sharing, vocal advocacy, and visible hands-on leadership for Regional Fulfillment Center operations . In this position, you will work across teams to gain alignment, develop, and execute a common plan across multiple stakeholders. This requires working effectively with multiple business leaders/teams to ensure the delivery and execution of projects. You will also work with multiple external agencies to drive strategy implementation.Cross-team coordination, vendor/stakeholder management and excellent communication skills are essential. To work effectively in the role, the candidate would be required to develop a deep understanding of the organizations culture and the strategic business direction.This role calls for an individual who understands all aspects of performance which impacts both internal and external customer experience. The individual will determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision making skills to create long term sustainable process paths to improve customer experience.The successful candidate will be a person who enjoys and loves working with data, understand operational processes, able to manage the internal and external stakeholders and would be able to design and define progress paths. He/She/They will have excellent analytical skills.Key job responsibilitiesDrive continuous learning and process improvement with 3P partners culture change through best practice sharing, vocal advocacy, and visible hands-on leadership.Lead the learning, training and development for all the associates, process experts and managers in the positive correlation between customer experience and productivityProvide Strategic vision for the Operations Excellence program for project selection, scope, definition, and performance to ensure alignment with business strategyDrive tactical execution of key initiatives building and managing the road map to achieve the Operation team's vision.Support process improvements for the partner, best practice sharing, and standardization across all Amazon Logistics processes using Lean principles.Provide metrics inputs that support compliance of standard work and that drives improvements in cost and quality.Champion role wise standard work based on Lean principles despite the pressure to deviate regardless of the direction from which it comes.Gain consensus to push change forward while keeping variation between sites to a minimum.Collaborate and communicate with 3P partners on best practices and standardsWe are open to hiring candidates to work out of one of the following locations:Bhiwandi, MH, INDPREFERRED QUALIFICATIONS- 1+ years of employee and performance management experience- Masters or Management degree would be an added advantage- Capable of both strategic thinking along with detailed execution- Consistent track record of taking full ownership and delivering results- Comfortable with "hands-on" management of tasks, and proven ability to manage multiple, contending priorities simultaneously- Strong communication skills, managing multiple stakeholders and partner teamsSalary: . Date posted: 04/02/2024 09:20 AM
Office Manager
, Melbourne CBD
Flexible and truly Hybrid workplace|6 month Contract. Immediate startThe client encompasses a versatile approach to transporting goods nationwide, utilising a blend of transportation modes to streamline logistics and enhance efficiency across diverse geographical regions. It emphasises a strategic balance between various transport methods, fostering agility and cost-effectiveness in supply chain management on a national scale.Provide high-level administrative support to executives and senior management.Manage calendars, schedule meetings, and coordinate travel arrangements.Ensure Office has necessary utilitiesHandle incoming calls, emails, and inquiries, ensuring timely responses and follow-ups.Assist with project coordination and maintain confidential information with utmost discretion.Collaborate with internal teams and external stakeholders to facilitate smooth operations.Strong communication skills, both verbal and written, with a professional demeanour.Proficiency in Microsoft Office Suite and other relevant software.Ability to work independently, prioritise tasks effectively, and meet deadlines.Access to a vehicle for occasional travel or errands as needed.Proven experience as an Executive Assistant or similar role, demonstrating exceptional organisational and multitasking skills.We have an exciting opportunity for you to join a fast paced industry, if you have skills we have the role!
Area Manager
Amazon, Ravenhall, Victoria
BASIC QUALIFICATIONS- Working experience in Operations, Supply Chain/Logistics, or a related field,- Bachelor's Degree from an accredited university or equivalent qualification,- Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships,- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,- Excellent communication skills, both verbal and written.DESCRIPTIONWe're seeking for experienced Area Manager's to join our Customer Fulfillment team at our Fulfillment Center in Ravenhall.As an Area Manager, you'll be directly responsible for leading and developing a team of Amazon Associates in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.Please note the shift pattern is based on 4 days on and 3 days off. (Sunday to Wednesday or Wednesday to Saturday)Key job responsibilities:- Leading and developing a team of Operations Amazon Associates- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,- Partnering with the management team to establish and maintain quality control standards,- Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.We are open to hiring candidates to work out of one of the following locations:Ravenhall, VIC, AUSPREFERRED QUALIFICATIONS- Direct management experience for employees and their performance,- Experience with performance metrics and process improvement,- Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 10:22 PM
Area Manager
Amazon, New Delhi, Any, India
BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed......innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking • Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed......innovation has made us the global company that we are today. SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly We are open to hiring candidates to work out of one of the following locations:New Delhi, DL, INDPREFERRED QUALIFICATIONS- 2+ years of performance metrics, process improvement or lean techniques experienceSalary: . Date posted: 04/04/2024 10:15 PM
Sr Audit & Compliance Manager , Transportation Risk and Compliance
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS• Bachelor's degree in BA or BS in Engineering, Mathematics, Operations/Supply Chain, Organizational Behavior, or other technical field from an accredited university • At least 8 years of project/program management experience, delivering on large-scale, cross-functional strategic initiatives in support of business goals • At least 2 years of experience with root cause analysis and process design • Excellent knowledge of Office tools (e.g., Excel, Word, Outlook, etc.)• Ability to work cross-functionally, including with other departments (e.g., Legal, Finance, etc.), with the highest levels of team spirit and integrity• Willingness to travel up to 10-20% of the timeDESCRIPTIONAmazon is the most customer-centric company on Earth. We need exceptionally talented, customer-centric, bright, and driven people. We are looking for an organized self-starter to join the Transportation Risk and Compliance (TRC) team at Amazon. This position will be based out of an Amazon corporate office, and requires the ability to travel periodically.Amazon has built world-class transportation operations, which rely on an exceptional pool of carrier partners who work relentlessly to meet our customers' expectations. TRC partners with transportation business to provide them with risk intelligence and compliance monitoring services, fine-tuned at country and transportation program level. With this in mind, TRC is looking for a high-judgment individual to join us as a Sr. Audit & Compliance Manager to assess Amazon carrier partners' compliance against contractual and legal requirements, and drive a compliance culture both internally and externally. We are looking for an individual with strong audit experience, preferably in transport, who can apply their expertise to; 1) conduct thorough carrier assessments across different business models, 2) identify compliance, regulatory and reputational risks at carrier and control level, and propose risk-mitigation solutions, and 3) deliver detailed finding and recommendation reports for both carriers and business teams. The successful candidate will need exceptional investigation and attention to details aptitudes, as well as strong data-driven mindset and capabilities, and also excellent soft skills for building trustworthy relationships with stakeholders and carriers. Lastly, the successful candidate will display good team spirit and autonomy. Key job responsibilities• Assess Amazon transportation business carrier partners, to verify that they operate compliantly with contractual, legal, and regulatory requirements• Provide precise assessment reports to carrier partners, with clear finding details, and actionable short/mid/long-term corrective and preventative action suggestions, thus helping them achieve and maintain compliance requirements• Provide thorough finding and recommendation reports to senior management and business partners • Investigate suspicious carrier activity and behavior that could pose a risk to Amazon, our customers, or the society at large.• Meet individual and team goals with the highest standards and diligence• Achieve assessment productivity and quality standards• Lead and/or participate in special projects and/or assignments as necessaryWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS• 8 years of audit experience related to business processes, risk mitigation, program compliance, internal audits or others• Experience in leading Audit and Monitoring programs, Internal audits • Working knowledge of local transport, and contractual laws and regulations • Experience in Logistics industry • Demonstrated problem-solving, mathematic and analytical skills using data to drive decisions in a business environment• Continuous improvement background (i.e. Six-sigma, ISO, Quality, etc.)Salary: . Date posted: 04/08/2024 09:50 PM
Area Manager, FC operations
Amazon, Jamalpur, Any, India
BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAmazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed......innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking • Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLS REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularlyWe are open to hiring candidates to work out of one of the following locations:Jamalpur, HR, INDPREFERRED QUALIFICATIONS- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysSalary: . Date posted: 04/08/2024 10:31 AM
2024 Operations Shift Manager, AMZL
Amazon, Heathwood, Any
BASIC QUALIFICATIONS• Completed a tertiary qualification (undergraduate or post-graduate) in the last 24 months in any discipline or degree• People focused • Loves to analyse problems • Solution oriented • Able to work independently • Possess leadership qualities • Loves to have fun and make history!Please note: To be eligible for this program you will have already graduated for your degree to commence the program by end March 2024.DESCRIPTIONAre you a recent graduate with a passion for learning, management and/or data driven problem solving? At Amazon we're on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you're ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you'll say it often. Join us and define tomorrow. Based out of one of our Delivery Stations, Graduate OPerations Shift Managers work alongside employees in our Delivery Stations in order to support their growth & development, identify and remove barriers the teams face, and display ownership of a fast-paced team environment. After your initial training and mentorship, you will have a team of associates reporting to you. You'll support the training and integration of your team. You will build skills and experience that will turn your job into a career! Key job responsibilitiesYou'll be an inspiring leader at one of our Delivery Stations, where you'll work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered quickly, accurately, and cost-effectively. In this position, you'll lead a team or a process from day one. At Amazon, we trust the people we hire and provide plenty of support to help you hit the ground running. Our culture is learn-by-doing oriented; you'll take control of your career. Leading by example, you'll be responsible for the training and integration of your team, while driving progress as you strive for excellence together. You'll exercise sound judgement, ensuring progress and targets are realistic and achievable. It'll be worth it; the impact you could have, within one of the world's biggest, most innovative companies, won't go unnoticed. With us, you can have a hand in creating the future of operations and logistics. As a Graduate Operations Shift Manager you will: • Review and understanding the transportation process from Fulfilment Centres to delivery stations• Measure and Ensure enough bandwidth in sortation team to ensure peak time delivery management• Continuously improve the through put and attain a sustained level of delivery performance improvement• Review and assist on analysis of the data reports to identify performance bottlenecks and improve the performance• Research and review on the formal process control and process improvement mechanisms such as Kaizen• Need to safeguard your team's safety while at work. • Uphold Amazon's high standards of quality.• Demonstrate problem-solving and analytical capabilities. Please note: This role is shift based with shifts starting at 5AM. You will be working shifts from Sunday to Wednesday, or Wednesday to Saturday (four days a week).About the teamAbout the teamAs a Graduate Operations Shift Manager, you are part of something bigger and amazing. This isn't a corporate role, you will be based in the heart of the action at one of our Delivery Stations, working with other Shift Managers, support staff and learning everything you need to know about how Amazon Operations works. You will be provided with a mentor who will support you and guide your work, along with a strong intern support network.We are open to hiring candidates to work out of one of the following locations:Heathwood, AUS | Melbourne, VIC, AUS | Mulgrave, VIC, AUS | Pinkenba, QLD, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS• Some work experience - whether through placement years, internships or universityThe Graduate ProgramWe want to you to feel welcomed, included and valued right from the start. We know that your experiences will help us build a better world. So, if you are insatiably curious and always want to learn more, then you've come to the right place. You can expect to: • Define your goals, exceed them, and set new ones. • Think ahead and put long-term value over short-term wins. We believe in investing in your future. • To be the best version of yourself - to continuously evolve and improve • Become excellent at making fast decisions, taking calculated risks and fearlessly chasing excellence. • Make the impossible, possible. Applications and Assessment Process: All candidates will be invited to complete an online assessment which we encourage you to complete within 5 business days. Your application will then be reviewed for suitability for the role. If successful, you will be invited to attend a phone interview followed by three virtual interviews, focusing on our Leadership Principles. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please email us ([email protected]) and put Applicant-Candidate Accommodation Request in the subject line for expedited processing. Have any questions? Please contact us at ([email protected]) Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please also note, the team are reviewing a high volume of applications and appreciate your patience. Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/06/2024 09:29 PM
Project Manager- Sales Growth- Self Serve (Contractual)
Walt Disney Studios, Gurgaon, Any, India
Job Summary:Project Duration: 6 Months from the date of joiningDisney+ Hotstar Self Serve Platform was launched in August 2023 providing an exciting first-time-ever opportunity to advertisers and agencies to run their campaigns their way and advertising to the premium and engaged audience on Disney+ Hotstar. The platform enables advertisers and agencies to plan, set up, manage and check delivery of their campaign on a single platform providing 100% transparency and control.Disney+ Hotstar Self Serve Platform is now ready with many more exciting features to serve our agencies and advertisers & help them set up campaigns for 2024 ICC Men's T20 World Cup and on the full range of Entertainment content from Hotstar Specials to Star Content to Disney+ Originals by means of targeted audience selling and curated packagesWe are looking for an all-rounder who will be required to coordinate with multiple stakeholders internally and be the central SPOC for all coordination around GTM, Sales, Operations, and Product. The role will require solving the problems of multiple stakeholders while keeping business interests aligned. YOUR KEY RESPONSIBILITIES Project coordinates all activities around GTM and closely works with sales, marketing & product functions for the same Work with multiple support functions (credit, collections, finance, tax, legal, etc.) to create standard operating procedures and regularly monitor the sameTraining of Sales and Agency team on product platform, features, and processes created. An in-depth understanding of the product and process should be developed for the sameData reporting on key data requests and business metrics to all stakeholdersIdeate and create business plans to maximize the revenue opportunity for the platformWork on the business feedback to create solutions by aligning with internal stakeholders Troubleshooting of queries about the platform and how to move forwardPREFERRED EXPERIENCEMin. of 3 years of experience after post-graduation or Min. 5 years of experience after graduationAbility to work with cross-functional teams (sales, marketing, product, operations) and be a problem solverProcess Builder / Structured thinkingPrevious Experience in strategy/growth-oriented roles is preferred ABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organization with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our successDisney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable lawsWHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive Culture Fun Life BalanceLINKS www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ About Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/02/2024 07:14 AM
Manager Sales and Strategy, Amazon Shipping
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 3+ years of sales experience- Experience managing teams- Experience analyzing data and best practices to assess performance driversDESCRIPTIONThe sales manager should be comfortable navigating ambiguity and operating in a start-up environment. We expect the person in this position to create a sales strategy from the ground up and to successfully execute upon our ambitious product adoption goals. The ideal candidate will have experience developing relationships across functional areas such as Operations, Finance, and Program Management, and will have a proven track record of meeting and exceeding program goals and revenue targets.Key job responsibilities• Strategic long term thinking for Amazon Shipping scale up plan.• Drive revenue, adoption, and market segment share• Earn trust of customers, both internal and external, and recommend product solutions that fit their business needs.• Measure performance, articulate root-cause analysis, and link to specific improvement areas.• Relay market needs and requirements back to internal Amazon teams including Product Management• Build and improvise on the overall sales and account management strategy• Contribute to the Amazon Shipping regular program updates and actively participate in WBRs, MBRs and QBRs.• Create program goals and related metrics, track progress and manage through obstacles to achieve your objectives.• Analyze current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance.• Drive and accelerate spend adoption through advising customers on best practices for using our product.• Liaise with technical integration teams on both customer and Amazon side to ensure integration of our product in customer's technology landscape.• Assess program risks, anticipate challenges, and provide escalation management when necessary• Identify prioritization and trade-offs for meeting adoption and revenue targets.• Drive both Sales and Program Management jointly.About the teamAmazon Shipping is innovating in the Operations and Logistics space and is looking for a self-driven, entrepreneurial, and commercial Sales Manager, to work with the external shippers and facilitate their usage of Amazon's logistics capabilities to service their own customers' needs as well as drive sales projects with the internal stakeholders for the different transportation requirements of Amazon businesses across India. We are reinventing everything from commercial strategy and lead generation to account management, and are looking for a senior enterprise sales manager that can partner and innovate with Operations, Commercial and Customer Programs, and Product Management as we scale our solutions nationwide.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 4+ years of sales or account management experienceSalary: . Date posted: 04/10/2024 09:15 AM
Area Manager
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 1+ years of employee and performance management experience- Bachelor's degree or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shiftsDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Amazon is seeking Operation Manager for its Transportation team. In this role you will be responsible for Setting up the sortation centers in the region which includes identifying & setting up sites to ensure rapid expansions & growth in the region. Essential Functions - Defining, building and responsible for the execution of transportation processes, right from Fulfillment centers to sortation hubs and further to the last mile Delivery center network. - Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team , to meet the operational requirements for the city , continuously meeting the high bar on quality and productivity. - Ensure enough bandwidth in these sites for peak time volume management. - Coordinate with Finance, CS, FC and Projects team to matters related to city operations. - Conduct the performance appraisals of the team members and mentor them for handling efficient operations. - Continuously improve the defined processes and attain a sustained performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. - Analysis of the data reports to identify performance bottlenecks and improve the performance. - Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills - Strong leadership capabilities and people management skills - Ability to work under pressure situations - Ability to work in ambiguous situations. - Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be done to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. - Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business. - Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. - High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer's needs. - Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. - Understands line haul management. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceSalary: . Date posted: 04/10/2024 10:16 PM
Manager II, Supply Chain , ROC
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- Bachelor's Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- 5+ years of experience in program management, logistics, operations, supply chain, or transportation- Experience leading cross-functional programs- Experience designing, implementing, and optimizing initiatives- Experience with data mining and data analysis- Experience with Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience with analytical tools such as SQL, Python, Tableau or Microsoft Access- Demonstrated ability to work in a fast-paced deadline-oriented work environment- Knowledge of Lean and Six Sigma methodologiesDESCRIPTIONAmazon's Surface Transportation Operations team is seeking a highly skilled and motivated Supply Chain Manager to assist in the management of daily freight movements flowing into and out of our EU fulfillment centers and our associated fulfillment network. People Manager role handing about 50-75 HC in a 24 X 7 shift Operations at HYD office. Role involves managing daily Service Levels, driving KPI's apart from driving continuous improvement process and cost initiatives in the network.An ideal candidate has a background in Supply chain/ transportation and excellent program management skills. He/she has the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.Key job responsibilitiesResponsibilities include, but are not limited to:- Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers ( Finance, Tech, Fulfillment Centers)- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed- Develop Key performance metrics to assist with driving business results.- Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations.- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions.- Work within various time constraints to meet critical business needs.- Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.- Propose improvements to our software and other tools for ease of use as well as efficacy. A day in the lifeAbout the teamWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- MBA- Proficiency in Lean and Six Sigma: Experience in manufacturing, transportation, customer service, and/or distribution environments.- Possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done- Must be flexible to work all shifts as needed, as this team provides tactical support to Amazon's fulfillment network 24 hours/day 7 days/week;- *Note-this position may require working weekends long term. "Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Salary: . Date posted: 04/10/2024 10:14 PM
Sales Support Manager
Siemens, Thane, Any, India
At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world's energy systems. Their spirit fuels our mission.Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you?We currently have an exciting opportunity for Sales Support Manager for Order execution, in Transformer Works Airoli, Navi MumbaiRole:Reporting to the Marketing Head the candidate would:• Work as an Order Manager and lead the process of order execution including drawing approval, stage inspections and site co-ordination activities.• Direct engagement with customers for day-to-day Project execution process and for Project Reviews. • Documentation of MIS which reflects on time execution status, Site commissioning status, Transportation, Customer satisfaction, NCC management.• Preparation of project schedule documents, commercial review data and tracking of cost and milestones for the same • Preparation & Presentation of Project Review to Marketing Head and Management. • Working independently on assigned Project with complete responsibility for its profitability & schedule.The successful candidate will be a highly motivated and engaged individual, having good communication skills, who has willingness to perform and further having growth mindset to work as independent Project Manager. He should have ability to work with different cross functional teams to overcome hurdles, dispute resolution, and provide guidance for smooth execution of Projects.This role is based at Mumbai, but occasionally you may have to travel for discussions and negotiations at customer's place.What is required to qualify?MS Office knowledge (Word, Excel, PowerPoint, and Outlook)Team Player, with a strong customer focus, Reliable, organized, with good communication skills.Be flexible to take charge of assigned activities.Experience: 10+ years in the Transformer industryQualification: Electrical Diploma / DegreeWe don't need superheroes, just super minds:This role is based in " Airoli, Navi Mumbai", where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business needs. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 04/10/2024 02:20 PM
Commercial Project Manager
Siemens, Oakville, Ontario, Canada
Change the future with us.We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world.Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting, and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events, and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2023, Canada's Top Employers for Young People 2022, and Greater Toronto's Top Employers 2022.The OpportunitySiemens Mobility is currently recruiting a Commercial Project Manager/Project Controller for their Customer Service business unit. The position aims to provide support for an exciting new project. As the successful candidate, you will have complete responsibility for the project's commercial and financial management. The ability to handle multiple tasks and meet challenging deadlines will be crucial for this role. The position will be based in Oakville, ON and will offer a hybrid work schedule.What will you do?The commercial project manager is accountable for ensuring the timely and successful completion of all financial and commercial tasks in projects, while meeting the requirements for deadlines, costs, and quality.Manage and report project financial results.Manage Risks & Opportunities of the project.Manage Contract & Claim Management, and develop Change Orders with the customer.Support the Project Manager in all commercial and legal issues Compliance with fiscal, commercial-law and in-house commercial regulations.Perform financial planning, forecasting, controlling, and reconciliation of project cash flow and standard deviation analysis using SAP.What will you need to succeed? Bachelor's degree required, with a major in Finance, Economics, Business, or Accounting preferred. 5+ years of validated experience with financial and project controlling with long term projects. Advanced analytical abilities, strong Microsoft Excel, SAP Knowledge, and strong business modeling skills Excellently demonstrated verbal and written communication skills while interacting at all levels of the organization Siemens CPM Certification is a plus. About us.We share our ideas and champion the people behind them.Siemens Mobility is a separately managed company of Siemens AG. As a leader in transport solutions for more than 175 years, Siemens Mobility is constantly innovating its portfolio. Its core areas include rolling stock, rail automation and electrification, a comprehensive software portfolio, turnkey systems as well as related services. With digital products and solutions, Siemens Mobility is enabling mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability. In fiscal year 2022, which ended on September 30, 2022, Siemens Mobility posted revenue of €9.7 billion and had around 38,200 employees worldwide. Further information is available at: www.siemens.com/mobility.In Canada, Siemens Mobility has been providing solutions to the transportation industry for more than 40 years, including railway infrastructure maintenance services on the rail networks in Quebec and Ontario, light rail vehicles in Edmonton and Calgary, trainsets delivered to VIA Rail Canada, new trainsets for Ontario Northland that will bring back Northeastern passenger rail to Ontario that are expected to be delivered in 2026, an order for locomotives for Montreal's exo and the rail electrification and overall system maintenance of the light rail transit network in Kitchener-Waterloo. Our footprint also includes dispatching services operated from Dorval, Québec, to more than 25 railways across Canada covering over 3,400 miles of track.Today, Siemens Mobility provides customers with full-service capabilities for the entire life cycle of their projects to help evolve our growing cities while supporting Canada's sustainability goals.To learn more about Siemens Mobility, visit our website at Siemens Mobility | Canada | Siemens Mobility CanadaImplement and drive measures to improve project performance.Assure compliance with Siemens FRG and local GAAP requirements.Work with multi-functional teams (Project Manager, Legal, Operations, Procurement, HR, etc.) to help them reach their financial goals and drive better efficiency and productivity.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/10/2024 02:20 PM
Transportation Program Manager, External Fulfillment
Amazon, Sydney, Any
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of professional supply chain and logistics, operations, and/or e-commerce experience- Ability to prepare, report and interpret large sets of data.- Strong communication skills, both verbal and written.- Strong inter-personal and relationship-building skills.- Strong organizational skills and ability to manage multiple tasks simultaneously.DESCRIPTIONThis is an exciting opportunity to join a growing team in an emerging business at Amazon. This role will help to ensure our delivery promises to our customers are fulfilled on time and that we continuously improve Amazon Australia's delivery experience on behalf of our customers. The successful candidate will drive continuous improvement initiatives with carriers, external fulfillment centers, technical, customer service and retail teams. This leader will be a natural self-starter who is comfortable supporting both daily execution activities and large, complex and cross-functional projects.Key job responsibilitiesAs a Program Manager focusing on external fulfilment operations, your primary responsibilities will include:- Coordinate with external fulfillment partners to ensure timely and accurate product fulfillment aligned with our transport operational standards and customer expectations.- Act as a primary point of contact for external fulfillment issues, managing communications and resolutions between stakeholders.- Monitor and analyze fulfillment performance metrics, identifying trends and areas for improvement.- Coordinate projects to improve fulfillment speed, reduce costs, and enhance overall service quality.- Foster a culture of continuous improvement, encouraging innovation and efficiency in external fulfillment transport operations.- Work with BI team to design detailed reporting to track key operational metrics and performance indicators.- Provide regular reports to management on fulfillment operations, highlighting achievements and identifying challenges with actionable insights for improvement.- Utilize data analytics tools and techniques to drive decision-making and support strategic operational initiatives.- Work closely with internal teams, including supply chain, customer service, and finance, to ensure seamless integration of external fulfillment transportation processes.- Collaborate with external partners to ensure alignment with transportation operational goals and standards, conducting regular performance reviews. We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Proficiency in SQL and Tableau.- 1+ years of experience managing last mile carrier partners in Australia.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/12/2024 09:27 AM
Program Manager II, NOC-HCP
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources.- Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely- High attention to detail and proven ability to manage large teams- Ability to manage multiple, competing priorities simultaneously with minimal supervision- Strong analytical, mediation and problem resolution skills- Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning- Skilled in collaborative management environment, succeeding through regular meetings and clear formal and informal communication with members of the remote and local management teams- Strong understanding of process improvement techniquesDESCRIPTIONLooking for a career at a company that seeks to be Earth's most customer-centric company? If so, meet Amazon. Over the past 25 years, Amazon has invented on the behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services).NOC (Network Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.Responsibilities of a NOC PM We are looking for a Program Manager to work with a crack team (5-10) that cuts across across operations, program management and tech to manage network Contingencies. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us make quick decisions. The right candidate will exemplify "bias for action" and "are right a lot" In this role, you will work with business and operations team to continuously evolve contingency management models, analyze historic results, and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. This position also manages the planning and execution of operations team's goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various improvements in Business to increase its effectiveness in driving results. The successful candidate must have very strong analytical skills and expertise in excel. Knowledge of SQL would be an added advantage. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will be experienced at working with large data sets and the technical tools needed to work with them. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement document- 2 to 3 years' experience in running operations,driving large scale business programs, consulting, process improvement assignments in consulting /E-commerce/ FMCG/ Retail/Manufacturing organizations- Strong academic track record, MBA- Proven track record of managing and executing projects from start to finish, including project management, data gathering and modeling, problem solving, and communicating recommendations- Able to think and act proactively, drive tactics and execution, willing to roll-up the sleeves and get the job done- Excellent analytical skills to dive deep into data, derive insights and develop detailed action plans and tracking mechanisms- Collaborative and flexible with good organizational skills in managing competing priorities, time management and meeting tight deadlines at times- Proven presentation skills, excellent narrative writing and verbal communication skills with senior leadership- Technical aptitude and agility to learn web-based tools. Proficiency in Excel/MS office toolsSalary: . Date posted: 04/12/2024 09:10 AM
Program Manager II, Program Manager
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking a highly analytical and resourceful Program Manager to support incident management activities for the INSLP Last Mile program team. In this role you will manage and oversee the incident management program in India by directly influencing the decision making and business strategies. The role will require quickly learning operations to grasp the big picture in order to develop metrics, strategies and processes. As part of this you will need to communicate clearly and succinctly with business leaders to influence decisions with data. You will be working closely with a number of stakeholders including Operations, Channel Teams, Legal, and technology teams to correlate business and operational outcomes to incident metrics, unlocking operational constraints and identify opportunity to streamline the processes.If you are a person who enjoys operating in a dynamic, fast changing environment and are able to process complex and, at times, ambiguous data, identifying and addressing key risks and helping operations to develop efficient customer centric solutions then this is the role for you. Given the nature of this initiative, you will have to venture into an unestablished territory and educate your business partners to succeed in this new space.Key job responsibilitiesThis position requires a broad set of skills to be successful, that range from high level strategic thinking and effective communication to deep-dive analytical problem solving. Specifically:1. Work across teams and influence priorities, decisions and get buy-in from stakeholders on initiatives and decisions 2. Own and develop a program with cross-functional projects and difficult goals which impact an entire country3. Provide analysis and insights to senior leadership in order to influence and support tactical and strategic business decisions in an increasing diversity of areas4. Design metrics and business review documents guiding the operations team through execution5. Draft and present key documents to leadership, taking an idea from inception to implementationWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 2+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedules- Master's degree in business, engineering, operations, supply chain, transportation logisticsSalary: . Date posted: 04/12/2024 09:08 AM
Senior Planning Manager - PMO, INOPS REE
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- 5+ years of working cross functionally with tech and non-tech teams experience- Experience defining program requirements and using data and metrics to determine improvements- Experience managing teamsDESCRIPTIONManage the dynamic expansion and optimization program for Amazon operated buildings that serves and exceeds customer expectations across the country. We are looking for a Senior Program Manager with a strong delivery record and proven project management experience to provide leadership, coordination and management of PMO processes and functions. The objective of this role is to develop and implement standardized tools and processes that set standards for how projects are run, ensure project management standards are followed, gather project data and production of information for management review, provide a source of guidance and advice for project managers, and manage and facilitate the portfolio management process. Key job responsibilitiesResponsibilities include: • Work with engineers, business leaders and managers driving critical business initiatives• Leverage technology and innovation to bring continuous improvement to the program management processes• Implement and govern status reporting for the portfolio of programs, providing visibility to the milestones and performance all projects• Establish and continually improve the consistency, predictability and efficiency of the organization's project delivery capability by providing leadership in best practices• Oversee the development, implementation, and training of program/project management tools and processesA day in the life- Gather and analyze data across business functions to establish Worldwide standards for project management status reporting and tracking - Partner with Worldwide teams to develop and maintain Amazon standards with the REE org. - Provide oversight and guidance to cross-functional project teams, planning and executing complex projects across multiple organizations and stakeholders to enable the launch of new projects and processes - Support corporate and regional project teams on as as-needed basis to improve our standard processes, provide project intervention and coaching, etc. - Manage multiple simultaneous projects requiring frequent communication, organization/time management and problem solving skills We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience managing, analyzing and communicating results to senior leadershipSalary: . Date posted: 04/12/2024 10:09 PM