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Application Process Engineer

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Application Sales Engineer

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Application Support Engineer

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Associate Software Support Engineer

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Automotive Application Engineer

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Automotive Application Support Engineer

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Automotive Software Engineer

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Bilingual Software Support Engineer

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Embedded Software Design Engineer

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Embedded Software Engineer

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Firmware Design Engineer

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Lead App Support Engineer

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Mainframe Software Support Engineer

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Software Application Support Engineer

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Software Design Engineer

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Software Development Engineer

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Software Process Improvement Engineer

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Software Product Support Engineer

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Software Production Engineer

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Software Project Engineer

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Software Safety Design Engineer

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Software Sales Engineer

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Software Sales Solution Engineer

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Software Solutions Engineer

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Software Support Engineer

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Software Technical Support Engineer

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Technical Application Support Engineer

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Web Applications Devops Support Engineer

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The ideal candidate will have a proven track record of technical leadership and success in driving complex issues to resolution, autonomously and/or collaboratively. The successful candidate will demonstrate an in-depth knowledge of network engineering, concepts and theory. They will have experience managing proactive engineering, network optimization and operational network support for a large-scale service provider or enterprise environment. The successful candidate will be expected to provide high quality network event management for Amazon's worldwide network. As a technical leader, he/she will manage complex stakeholder relationships, both technical and management. A love for working with new technologies and pushing the envelope on existing technology is essential! This is an excellent opportunity to join Amazons technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.- Provide critical network operations support to Amazon.com customers to diagnose and respond to large-scale events - Contribute to operational on-call rotating roster - Support and maintain our next generation networks - Deliver simple, sustainable and repeatable solutions and processes - Partner with our broader Technical Operations organization to reduce operational burden - Work closely with our Network Engineering & Deployment teams to ensure operational readiness for new deployments - Drive standards across the network and ensure that we are fully compliant to those standards and policies - Participate and drive impact mitigation during large-scale events utilizing an established Event Management process - Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion - Improve our detection mechanisms by designing and implementing new alerts. - Identify and troubleshoot recurring platform issues and ability to effectively engage with mid and senior-level engineering teams for full resolution - Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc. - Troubleshoot interconnectivity issues, including troubleshooting of network device configuration and low level application interaction - Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools - Effectively contribute towards hiring and developing others in the team.Key job responsibilities Network Development Engineers perform high quality network and/or systems operations, deployments, scaling, technology refresh, sustaining engineering, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation.• Provide critical network operations support to Amazon.com customers to diagnose and respond to large-scale events • Contribute to operational on-call rotating roster • Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools. • Work closely with our automation teams in defining the tools that allow us to scale at higher volume.• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.• Participate and drive impact mitigation during large-scale events utilizing an established Event Management process • Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion • Improve our detection mechanisms by designing and implementing new alerts.• Deliver simple, sustainable and repeatable solutions and processes.• Collaborate with highest tier escalation engineers/resolvers.• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.• Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools • Effectively contribute towards hiring and developing others in the team.A day in the life• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs • Manage customers during problem resolution and operating efficiently under pressure.• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, and Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc. Experience with one or more of the following router, server load balancer, and firewall vendor platforms: Cisco, Juniper, Alcatel-Lucent, Arista, Brocade, Extreme, Citrix, F5, Fortinet, Palo Alto, etc. In-depth knowledge of and experience with networking and/or systems technologies Knowledge of network hardware and packet forwarding architectures. Experience working in virtualized enterprise networking environments. Software development/programming Possess Scripting skills or have desire to learn them; specifically Python, Perl, or Shell (bash, ksh, csh).Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/24/2024 09:14 AM