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Full Time Restaurant Manager
Grand Pacific Group, Sydney Central Business District, NSW, AU
Grand Pacific GroupSydney NSW 2000Full Time Restaurant Manager$70,000 - $75,000 + SuperGrand Pacific Group has a premium venue within the QVB in Sydney’s CBD NSW. We are looking for a professional Restaurant Manager to be a key Full-Time member of our Front of House team at The Palace Tearoom. The successful candidate will utilise their skills and experience in order to maintain and enhance our customers' satisfaction.Multiple positions are available.DUTIES:• To play a key role in the consistent delivery of high-end restaurant quality Service• Setting, implementing, and reviewing service standards• To assist in the recruitment, induction, training and development of Floor staff• Provide advice and support to senior staff with policy and procedures• Rostering and staff management• Driving revenue and maintaining budgets• Maintaining a modern menu and beverage list• Monitoring stock through stock control and stock takes• To ensure COGS are within the KPI’s as set by the executive management team• To ensure the upkeep of the venue is at all times of the highest level and to report otherwise• To liaise with all suppliers, building relationships and managing accounts to ensure KPI’s are met• To work with and alongside fellow managers and Directors to ensure the directional growth of the business is achieved• Ensure any staffing issues are resolved fairly and quickly• Ensure wastage is minimised• Ensure staff are always aware of and follow safe work practices and that the FOH team is compliant to relevant laws and regulationsWorking Conditions:• The position will require flexible hours of work, including weekends and public holidays.REQUIRED SKILLS• Minimum 3-6 years relevant work experience• Demonstrate experience in hiring, directing and supervising the training of all service/bar staff• Having management and supervisory experience at different restaurants• Ability to manage other people• Ability to motivate staff• Excellent communication skills• Exceptional English skills• Attention to detail• Ability to resolve conflict in a constructive manner• Willingness to take initiative and make decisions• Ability to delegate tasks effectively
Account Director
Marriott International, Sydney, New South Wales
Job Number 24055014Job Category Sales & MarketingLocation Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue • Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. • Partners with group/catering counterpart to effectively manage the business opportunity. • Responds to incoming group/catering opportunities for the property that are outside parameters of the . • Handles all opportunities if property does not participate in an EBC. • Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals. • Focuses efforts on group/catering accounts with significant potential sales revenue. • Develops effective group/catering sales plans and actions. • Designs, develops and sells creative catered events. • Maximizes revenue by upselling packages and creative food and beverage. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for each property based on market conditions and individual property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.Providing Exceptional Customer Service • Handles complex business with significant revenue potential as well as significant customer expectations. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. • Supports brand's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Provides excellent customer service in order to grow share of the account. • Executes brand's Customer Service Standards and property's Brand Standards. • Executes and supports the business Customer Service Standards and property's Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships • Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. • Manages and develops relationships with key internal and external stakeholders. • Uses sales resources and administrative/support staff.Additional Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 09:34 AM
Café/Restaurant Manager (Full-Time)
Aroma Enterprises Pty Ltd ATF Tamana Family Trust, West Pymble, NSW, AU
Aroma Enterprises Pty Ltd ATF Tamana Family Trust14 Duneba Avenue, West Pymble NSW 2073Café/Restaurant Manager (Full-Time)$80,000-$90,000 p.a, exclusive of superannuationWe’ve been successfully operating Avenue Road Café for over 10 years, located in the main shopping district of Mosman Village. We’re well known in the community for our seasonal, fresh and diverse meals and proud to consistently source ingredients from our local producers.This success has seen us branch out and recently open another venue, Bar Infinita a modern Italian restaurant and wine bar, located in Gordon NSW. Armed with a woodfired pizza oven and our head chef, being Francesco Lervolino from Naples itself (who has worked at some of Sydney’s finest Italian restaurants including Ormeggio and Firedoor), we’ve already become one of the North Shore’s new neighbourhood favourites in a matter of weeks.We’re excited to keep improving our processes and refining our menus to offer our customers mouth-watering culinary experiences as well as vibrant environments they will find themselves wanting to come back to.To ensure we continuously provide premium service to our loyal and new customers at both of our venues, we’re currently on the hunt for highly skilled Café/Restaurant Managers to join our team. The position is critical as only with top management, will our daily operations run smoothly and our community be best served.As Café/Restaurant Manager, you will be responsible for the following duties including but not limited to:• Ensure the smooth running of all front of house & café operations• Adhere to achievable & measurable KPI’s set by the directors and reporting on a weekly & monthly basis• Maintain quality & service standards• Manage strategic objectives of our business including food & beverage costings• Financial management including budget setting & controls, reporting & administration in conjunction with the Accounts department• Develop & manage the training & development systems for all front of house staff including procedures for opening, changing & closing shifts• Staff recruitment, selection, training, rostering & performance reviews• Supervise and coordinate activities of chefs and workers engaged in food preparation and waiting staff, including helping take reservations and greeting guests if needed• Menu direction & COGS controls including ordering stock• Order or requisition food and other supplies needed to ensure efficient operation Determine with chefs how food should be presented & create decorative food displays• Safety, security & hygiene systems management including inspecting supplies and dining facilities to ensure conformance to established standards & monitoring sanitation practices to ensure that employees follow standards and regulations.Required Skills:• A relevant diploma or higher qualification• Ideally 2 years work experience in a relevant field• Supervisory and management experience• Excellent communication and English skills• Friendly attitude and good work ethic• Proven ability to resolve conflicts constructively.
Analyst - Capital Markets
Colliers International, Toronto, Any, Canada
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.About you The Financial Analyst is responsible for providing exceptional analytical support to the Capital Markets team and their clients. As an important member of the team, they will work primarily in the areas of valuation, financial analysis, and in the preparation of relevant presentation materials for pitches and proposals.In this role, you will...Researches and develops assumptions required for the development of values such as market growth rates, rents, construction costs, lease rates.Develop opinions and recommendations on potential development opportunities through analysis of various inputs that affect overall value and liquidity of assets.Manages the development of white papers and/or business cases, supported by detailed financial modeling scenarios.Performs financial and cost analyses (e.g. cash-flow analysis, lease analysis, IRR calculations) and prepares related reports. Conducts scenario analysis (e.g. lease restructuring - buy-outs, renewal vs. relocation scenarios).Plays a key role in response to RFIs and RFPs; supplies relevant data and financial analysis in support of proposal development.Involved in developing strategy for pitches from a finance perspective; may be involved in presenting pitches to existing and potential clients.What you'll bring...At least five (5) years of relevant work experience in financial analysis, supporting real estate transactions. Bachelor's degree in finance or a related field.Possesses strong computer skills, including advanced knowledge of Microsoft Excel. Able to develop custom financial models and proformas.Experience conducting research through MLS, MPAC, RealNet, and/or the Internet is considered an asset.Exceptional interpersonal and presentation skills; is comfortable interacting with people from a variety of backgrounds.An active real estate license in good standing would be considered an asset.#LI-AC1#LI-Onsite Make your next move an expert one and join us as we lead the industry into the future. Direct applicants only please, no agencies. Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected]: . Date posted: 04/04/2024 08:12 AM
Commercial Marketing Director
Royal Caribbean International, North Sydney, Any
Celebrity Cruises is looking for a Commercial Marketing Director to join our Australian team!The Commercial Marketing Director is responsible the growth and management of the brand's awareness, preference, and lead generation actions amongst trade, media, and consumers in Australia and New Zealand to achieve the region's commercial commitments to the global business.As the Commercial Marketing Director, you will be responsible for a team of three that own Brand Communications and Online Performance. The Director Marketing sits on the Senior Leadership team and works closely with the Managing Director, Head of Finance & Commercial Planning, and Head of Sales. Responsible for implementing and owning a fully integrated marketing plan to achieve brand KPI's and business objectives, from guest and revenue targets through to brand health, media exposure and direct lead generation & web conversion.This position will report into and work closely with key stakeholders in the global marketing organisation to ensure the market needs are clearly articulated and included within all global marketing strategies and initiatives from conception through to delivery.Your role: Responsible for generating and facilitating strategies to drive consumer demand in AUS/NZ across all channels. Provide strong leadership/direction and set clear objectives for the team and agencies, ensuring that plans are integrated across all channels to drive demand, maximise return and effectiveness. Responsible for identifying business opportunities for the AUS markets. Responsible for the Guest Strategy (market/location, cruise type; NTC, NTB Loyalty) To be the voice of the consumer on the AUS SLT by ensuring that consumer and trade insights are at the core of planning and decision making and to regularly validate consumer targeting and segmentation. To be the market expert liaison for the global marketing organization, ensuring AUS in-season market needs are clearly articulated and shared with the global marketing team and local strategies are in place to fulfill those needs. Providing POV and feedback on market conditions, spend allocation, channel and tactic performance etc. Accountable for ensuring close connection with the Miami and AUS office marketing employees by ensuring cross-functional working both locally and across the globe. To be the thought partner for VP AUS/NZ for achieving commercial excellence Ensuring operational excellence across the global marketing organization Key driver of the Annual Operating Plan (AOP) and longer term 5-year plan in conjunction with MD and SLT (Senior Leadership Team). To be responsible for overseeing the effective management and investment of the marketing & PR budgets. To include monthly balancing and detailed quarterly forecasting Ensure cross-functional working, team cohesion and collective vision through dedicated team days and development plans. The management, motivation and personal development of the teams, including an on-going programme of mentoring and skill development & the setting of objectives. Qualifications, Skills, and Experience: Educated to a Degree level with a professional qualification in marketing. 10 years' experience of running Marketing & PR teams ideally in the travel, leisure or hospitality industry. Experience of a fast-paced environment. Matrix and multi-national organisation experience of US HQ organisation essential Strong commercial acumen Ability to build relationships, liaise and co-ordinate cross functionally across teams. Strong media knowledge and media planning experience across all ATL and BTL channels. Demonstrated success in planning and implementing integrated campaigns with a proven impact on the bottom line. Proven team development skills. Good presence - able to quickly gain the confidence of senior management. WHY WORK FOR US: Royal Caribbean Grouphas been recognized by Ethisphere, a global leader in defining and advancing the standards of ethical business practices, as one of the 2021 World's Most Ethical Companies for the sixth consecutiveyear.The experience of travelling to exciting places; the chance to work within a fun and friendly team alongside a fantastic group of people from all over the world; the recognition and support provided by the company; the opportunity to grow your career to the next level and the ability to explore new paths on the open seas are just a few fantastic reasons.Salary: . Date posted: 04/04/2024 03:37 AM
Marketing Strategy Vice President - Digital Programs
JPMorgan Chase, Toronto, Ontario, Canada
You will report to the Executive Director of Digital Marketing. with accountability to the Head of North America Acquisition & Engagement Marketing, and will be integral to the achievement of aggressive growth and retention goals for the business. Job Responsibilities Collaborate with multiple teams to accelerate Chase Canada's SMB digital acquisition and lifecycle capabilities: Work with Marketing, Sales, Product, Analytics and related teams to develop customer-centric strategies that will achieve ambitious retention and revenue growth goals. Work with external agencies and internal teams to develop and iterate content, campaigns, and advertising strategies that will reach monthly and yearly growth targets. Creatively ideate and project manage the development of lifecycle campaigns and optimizations that will attract leads and delight customers across strategies including email, search, content, partnerships, affiliates, and more. Partner with cross-functional internal teams to build and optimize custom nurture journeys for leads and lifecycle programs for customers across multiple segments and in both languages. Lead as a digital experience SME who understands how Canadians engage with Chase: Build and expand all creative and programs that touch any digital marketing channels, including but not limited to website, SEO, SEM, display, remarketing, videos, affiliates, social, ABM and partnerships. Drive accountability through owning project management and reporting on activities and key learnings monthly and quarterly through presentations to leadership. Forge close relationships with leadership, internal teams, external agencies, platform providers and partners to stay at the forefront of innovation, new tech and beta programs. Position the Chase brand in Canada as a thought leader through deep understanding of the content marketing funnel across segments and how to craft performant copy, emails, whitepapers and articles that provide both prospects and customers with the tools they need for success. Monitor and manage performance data and insights across platforms and teams: Get to know the customer, partner with internal teams to leverage research and analyze datasets in order to translate them into highly performing acquisition and retention strategies. Continually analyze performance in partnership with stakeholders across the business to proactively optimize programs, lift ROAS and forecast performance across KPIs. Implement a test and learn methodology and supporting infrastructure to drive experimentation across programs and channels. Optimize automation programs to ensure they create a positive impact on CAC and can be tied to customer LTV by influencing opportunity generation, account activations and reducing churn. Qualifications and Desired Skills 7+ years progressive experience with a focus on launching and iterating B2B digital acquisition and lifecycle programs for SMBs in a matrixed business environment. Hands-on experience project managing customer acquisition, engagement and lifecycle programs and campaigns across digital channels that drove measurable ROI. Strong communication, presentation and analytical skills when providing initiatives to improve digital experiences. Familiar with leveraging B2B marketing automation and technology products, automation tools and project management tools such as: Salesforce, Marketo, Marketing Cloud G Suite, MS Suite, Figma, JIRA, Workfront, Google Data Studio Adobe Analytics, Tag manager, Target, Google Analytics Knowledge of CMSes, modern browser technologies and email clients Experienced with digital ad platforms, tools and affiliate marketing UX and design sensibilities to manage creation of a fully unified brand experience across program creatives. Track record of delivering digital growth experiences in multiple languages for Canada, ideally in the Fintech or merchant services space. Familiar with nuances in localization and legal requirements in compliance with regional language laws (ex: CASL, OQLF terms, Bill 96 requirements). Fluent bilingual proficiency in English and French is preferred.We value creativity and a personal touch in applications. We are looking for genuine human-written anecdotes because AI-generated resumes or responses are easy to identify. Priority will be given to applicants demonstrating personal effort and original thinking.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/03/2024 10:25 PM
Technical Sales | End User | Mining
Michael Page, Newcastle
Key Responsibilities:Develop and execute strategic sales plans to drive revenue growth within the mining sector, leveraging my client's polymers and fluids solutions.Cultivate and maintain strong relationships with end users in the mining industry, understanding their unique needs and providing expert guidance on product selection and implementation.Collaborate closely with internal teams to ensure seamless delivery of solutions, from initial inquiry through to post-sales support.Stay abreast of industry trends and competitor activities, providing valuable insights to inform product development and sales strategies.Effectively manage sales pipelines, forecast accurately, and meet or exceed sales targets while upholding the highest standards of professionalism and customer service.Successful Candidates:Demonstrated track record of successfully selling technical products within the mining sector, employing a consultative and collaborative approach. Previous experience in product consumables or chemical space is highly desirable.Strong ability to drive new business development while also effectively managing existing accounts, demonstrating a balance of hunting for new opportunities and nurturing relationships to grow wallet share.Proven capability to manage sales cycles of at least 3 months, with a proactive approach to seeking out new business opportunities through outbound prospecting efforts.Exceptional interpersonal skills with the ability to build and maintain relationships across various levels of the customer hierarchy, from process engineers to procurement teams.Flexibility and willingness to travel, covering the NSW region with a focus on the Newcastle/Hunter/Central Coast area, as well as periodic travel to WA approximately every 4 weeks.
Rolls-Royce Motor Cars General Manager Canada
BMW Group, Toronto, Ontario, Any, Canada
FIGURES. FIGURES. FIGURES. JOY. USE NUMBERS. CREATE JOY. BMW FINANCIAL SERVICES.It takes a special team of highly inventive minds to create truly mobilising financial products. People with a passion for finding empowering creative solutions that perfectly balance market forces with our customers' dreams. So if you're looking to take on a stimulating and challenging new role that gives you the freedom to be truly innovative, join us in driving the future of financing.RRMC General Manager Canada oversees and manages in the Canadian region within the Americas the sales of new and used car vehicles (including Provenance) to sell Rolls-Royce Motor products, drives and manages all Financial Services programs (Residual and rate support) for new/used cars to support CR-V-4 retail target, manages specific targets supporting parts and accessories volume growth and service retention volume growth; technical campaign/recall completion rates, reviews OEB qualifications and Visual identity standards and increases dealer performance by managing marketing related activities from lead generation to conversion to loyalty.Key accountabilities include:SalesContribute as member of CR-V-4-CA team to the planning and decision making to achieve objectives; to set and negotiate subsequent dealer targets and manage achievement thereof for new vehicles and Provenance (certified used cars).Direct and execute regional new and used car sales strategy to develop growth plans and formulate sales initiatives that will maximize volume and profit and Brand Development.Direct and control sales initiatives and bonus programs to achieve sales targets, maximize profit and mitigate or eliminate risks. Steer specific Product needs and pricing positions in the local market to ensure KPI vs Bentley and Key set competitors are met.Assist in the Stock management and optimal handling of dealersDevelop and steer Used Car Business, targets, standards and overall representations.Develop and improve the option take and bespoke rate take up via dealers.AftersalesResponsible for and manages the achievement of dealer wholesale and retail parts sales/purchase objectives:Customer Pay (CP) businessTotal parts purchasedTotal accessories purchasedAccessories Per New Vehicle Retailed (APNVR)TireCustomer Pay Per Vehicle in Operation (VIO)Loyalty & Retention ratesStock vs VOR ordering ratioLeads and steers the growth of the Aftersales business via dealer negotiation, consulting and agreement of action plans to ensure delivery of objectives.Conducts regular dealer visits, completes Dealer Contact Reports which are then forwarded for action follow-up to the dealer Aftersales management team, Dealer Principal and internal RRMC Management team.Monitors and advises dealer on stocking levels to ensure that appropriate stock is on hand to limit days a vehicle is in for service. Enhance the customer experience.Solicits commitment from dealer management to enroll personnel in required training to ensure dealers are compliant with Dealer Bonus eligibility training requirements.Monitor and advises dealer on technical Campaign completion rates.Dealer Development/CRMDirect and execute dealer network strategy to provide the appropriate retail network with the right partners, in appropriate locations with the correct level of investment, premises, CI standards and resources to deliver future growth. Including overseeing Customer Satisfaction.Manage and direct dealers and team in CRM activities within Rolls-Royce guidelines and ensure achievement of CRM targets.Counsel dealers on CRM best practices and establishing customer relationships.A custodian of the brand, champion of compliance with agreed CRM processes and monitor of corporate and visual presentation identity in their respective region.Analyze dealer Financial Statement profitability and or loss performance. Monitor Dealership OEB qualifications based on KPI performance. Ensure all required web based and instructor led training for Sales Consultants and Sales Managers are completedMarketingDirect and execute regional/local marketing and events strategy to develop awareness and acceptance of the RRMC brand, promote RRMC products and generate customer prospects and customers. Develop and approve Marketing plans in support of retail (new/used)Responsible for delivery of dealership marketing & activations for RRMC in the respective region in relation to the existing Dealer Marketing Plan, achieving brand and tactical balance.Implement the overall strategic and operational Marketing objectives for the defined area within region (e.g. contacts and opportunity targets).Manage, monitor and report achievement of 1% Communications Bonus requirements.Lead dealer Marketing staff as Brand Ambassador to protect and enhance the Rolls-Royce brand Manage and direct dealers and team in paid media activates within Rolls-Royce guidelines.Must be skilled in all marketing disciplines (ATL & BTL communications, CRM, live events, drive events, motor shows, partnership marketing and general dealer marketing services)Provide regular report updates, maintain event and activity tracker.Manage regional resources (e.g. fleet cars and budget) with care and consideration, with the best interest of the company in mind Oversee respective regional Marketing fleet; organize vehicle movements in coordination with Sales Operations Fleet Manager and external Fleet Operations CompaniesManage territory marketing budgets, initiate purchasing processes, seek approvals, monitor expenditures and review invoices for paymentFinancial ServicesManage all Financial Services programs (Residual and rate support) for new cars to support the retail target including creation of quarterly incentive programs that maximize sales volume while adhering to budget guidelines.Responsible for development, coordination, execution of all Financial Services topics including liaising with dealers to ensure communication and understanding of programs.Lead collaboration with BMW Canada Financial Services team in the areas of residual values, consumer finance, lease and loan products, credit (including applications), remarketing, risk, and dealer floor plans. Drive and manage the remarketing used car sales strategy to develop growth plans, formulate sales initiatives that will maximize volume, profit and mitigate residual value risk. Optimize the auction process and increase dealer engagement with used cars to improve residual values.Develop programs that stimulate owner loyalty and drive car sales conversion.Focus on model run outs and new product launches.OthersLiaise on Retail and Wholesale Finance with BMW Financial Services and dealers to ensure optimal business successes including the Internal Finance Department.Senior Directors to explain market conditions or host and support market visitsWork with RAM (Regional Aftersales Managers) to minimize client car issuesQualificationBachelor's Degree ideally in business or communications or equivalent work experience 5-7 years' experience in sales managing, planning roles.Keen knowledge of automotive sales, operations & processes, and competitive environment.Excellent analytic and presentation skills (advanced Microsoft Excel & PowerPoint experience).Experience in Marketing, Event Management and/or Public RelationsBasic Knowledge of automotive Finance and the retail Financing businessBasic knowledge of Ownership Services main topics and trends.Understanding of Franchise operations and Franchise lawsExperience establishing business plans and providing operational consultationFrench skills preferred (region dependent). prioritize and execute complex tasks and objectives in an independent work environmentAbility to travel up to 40% overnight.Benefits of working at BMW Group Canada include:An award winning culture.Cutting edge innovation and creativity.Incredible BMW, MINI and Motorrad employee vehicle/motorcycle programs.Flexible working models.**Highly competitive compensation.Performance incentives programs.First-rate health and wellness benefits.Education reimbursement. World-class office space.Fresh & nutritious meals in our amazing fully staffed, and subsidized, onsite cafeteria.Fully stocked coffee/tea bar.**We encourage interested candidates who may legally work in Canada to apply for the role. Our organization follows a hybrid work structure. To be eligible for this role, candidates are expected to work from our Head Office in Richmond Hill, Ontario three times in a week.BMW Group Canada is committed to attracting and retaining a diverse team of associates and creating an inclusive environment. BMW Group Canada does not discriminate against applicants based on race, national or ethnic origin, colour, religion, sex, sexual orientation, gender identity, or disability or any other status or condition protected by applicable federal, provincial or territorial law.BMW has an accommodation process in place that provides accommodations for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, provide feedback or request documentation, please contact [email protected]: . Date posted: 04/09/2024 10:50 AM
Booking Manager
Compass Group Canada, Toronto, Ontario, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryThe Booking Manager is responsible for all aspects of the operation including: staffing, client relations, customer service, resident satisfaction, budgeting, financial management, implementation and ongoing success of resident dining, retail and marketing programs, and catering services. The Booking Manager must be prepared to work week days and sometimes evenings and weekends.Now, if you were to come on board as one of our Booking Manager, we'd ask you to do the following for us: Manage multiple client relations. Ensure resident and customer satisfaction. Ensure compliance with strict quality assurance, health, safety and environmental programs. Ensure the nutritional requirements of the residents are met through menu planning, the development of standardized recipes, and production sheets. Monitor and evaluate meal preparation and service to ensure established standards are maintained for both quality and quantity of all meals. Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery. Hire, orientate, supervise and delegate tasks and evaluate the performance of the food service, maintenance and housekeeping staff. Maintain appropriate budgetary and cost controls and provide operational reports to the Regional Director of Operations/District Manager as required. Implement and control a Food Safety Plan that incorporates all Quality Assurance measures including but not exclusive to HACCP, WHMIS, and all WSIB/WCB regulations; plus comply with the Company Audit procedures and schedule. Maintain inventory control and complete all financial reporting according to the Compass Group fiscal schedule. Knowledge of proper cleaning and sanitation procedures for a large scale setting. Think you have what it takes to be our Booking Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Post-secondary education with at least 7 years of progressive foodservice management experience in a licensed full-service environment. Experience overseeing multi-sites, housekeeping and maintenance services is a definite asset. Demonstrated excellence in leading a first class customer-centric hospitality environment. Great knowledge of local provincial food premises regulations and applicable health and safety legislation. Strong leadership skills and proven ability to supervise and secure the co-operation and engagement of the managed employees. Experience in large quantity food preparation, financial planning and food purchasing. Demonstrated creative flair for menu planning, preparation and presentation. Excellent verbal and written communication and interpersonal skills. Proficiency with MS Word, Excel and Outlook. Able to work and communicate effectively with the residents and guests. Effective team player who works collaboratively with others. Canadian Society of Nutrition Management membership is an asset. Advanced Food Safety Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willing to complete within 90 days of hire). Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/11/2024 04:11 PM
Associate Director, Marketing & Communications, REMS
Colliers International, Toronto, Any, Canada
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.This position is a Associate Director, Marketing & Communications role in Toronto office. About YouAs an Associate Director, Marketing & Communications with our Real Estate Management Services (REMS) team in Downtown Toronto, you will work in close partnership with the Vice President, Strategy, as well as the broader marketing & communications team, research, sales, and the REMS leadership team. You will play an important role in our strategic efforts to develop the brand identity and competitiveness of Colliers REMS. The position is integral to our new business pursuit and proposal development, as they will work with our regional leads to increase our ability to win new business.In This RoleLead and manage the pitch and proposal development process in collaboration with business partners to develop industry-leading client presentations and pitchesOwn and lead the development and execution of our internal and external positioning, marketing & communications strategy across Canada, aligned with organizational objectivesConceptualize, plan, and execute integrated marketing campaigns across digital, traditional, and experiential channelsProvide leadership, direction, and mentorship to the marketing and communications team.Develop and manage the marketing and communications budget, ensuring optimal allocation of resources.What You'll Bring5+ years of management/supervisory experience in a similar role.Business development understanding and proposal/presentation development experience required.Experience working within a professional services environment is preferred; real estate industry.Experience within property management, commercial real estate, and/or asset management is a definite asset.Experience working with senior leadership is required. #LI-Hybrid #LI-JC1Make your next move an expert one and join us as we lead the industry into the future. Direct applicants only please, no agencies. Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected]: . Date posted: 04/16/2024 08:13 AM
Senior Manager, Medical Affairs - Neuropsychiatry
Biogen Idec, Toronto, Any, Canada
Job Description Job Purpose: Reporting to the Medical Director, the Sr. Medical Manager, Medical Affairs is responsible for leading medical strategy and activities for Neuropsychiatry, other therapeutic areas may be assigned as needed. Responsibilities:Co-create medical strategy in assigned therapeutic area(s), with focus on field strategy, and implement medical tactical plans in alignment with cross functional partners (e.g. Sales and Marketing Managers) and Medical Director Accountable for overall KME engagement planning in assigned therapeutic area(s) and field engagement metrics (qualitative, quantitative); monitoring and reporting; sharing medical insights above country (regional or global level)Assist in overseeing the MSL Team in cultivating current and future Key Medical Experts (KMEs) in academic and clinical medicine at the local, regional, and national levels in therapeutic area Accountable for congress strategy at scientific meetings (e.g. KME engagement, unsolicited HCP sponsorship requests, etc.)Facilitate medical information request process (Medical Information), patient support program (PSP) and patient advocacy groups Collaborate with Global Clinical Operations and CCL on early phase trials in the pipeline, phase III, and later phase IV activities (including site and PI lead selection)Partner and collaborate with Market Access, Regulatory Affairs, and Patient Services to show potential medical value of compounds in development to relevant to local external stakeholders (e.g. payers, HCPs, agencies)Develop and manage budget(s) for therapeutic areas medical activities, provide input into the affiliate budgeting and planning process; track and adjust performance against plan Facilitate sharing of best practices and knowledge across therapeutic area(s)Support medical review country-specific materials to ensure scientific accuracy when needed and clearly express rationale for any objection and sign-off before releaseServe as back up for the Medical Director or Associate Medical Director, including at key leadership meetings and for materials review or certification, as requiredParticipate and support regular MSL team meetings (affiliate level); represent affiliate, where required, at TA-specific meetingsPerform company business in compliance with relevant regulations, company policies and proceduresOther duties as assigned Qualifications Education:Advanced degree in a related scientific field, such as MSc (or equivalent) as a minimum, PhD or MD Experience, including # of years:Minimum 7+ years' experience within a medical affairs role in the pharmaceutical or biotechnology industry Experience in a field-based role (e.g. MSL) is considered an assetExperience in neurology, rare diseases or neuromuscular diseases is considered an assetExperience in interaction with health authorities is considered an asset Skills:Ability to convey complex scientific concepts and information tailored to the audience e.g. Key Medical Experts, affiliate staff and regional/global Medical Affairs leadership Ability to work across multiple digital platforms and early adoption of new systems/applications.Excellent knowledge of Regulatory Affairs, Drug Safety, Legal and Compliance environment and requirementsKnowledge and understanding of disease area, local health care system, market dynamics, regulations, policies and SOPs, health economic techniques and trendsDemonstrated strategic approach to implementation of scientific communication programs on disease areas and treatments Has demonstrated leadership skills and acquired knowledge and skills/competencies to the degree expected at job levelLanguage(s):Fluent in English, both verbal and written with the ability to communicate effectively cross functionally, spanning all levels of the organizationProficiency in French an assetAdditional requirements:Ability to travel as needed up to 30-40% of the time Additional Information Why Biogen?Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients' lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I effortsSalary: . Date posted: 04/17/2024 10:14 AM
Senior Operations Manager - Housekeeping
Fairmont Hotels and Resorts, Toronto, Any, Canada
Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionThe Housekeeping department at the Fairmont Royal York Hotel maintains 1365 guestrooms and two hundred and twenty-eight thousand square feet of public spaces. Reporting to the Director of Housekeeping, the Senior Operations Manager, Housekeeping will be responsible for leading, developing, coaching and training a multi-cultural team to ensure the cleanliness of the hotel, while providing exceptional guest service. The responsibilities involve working as a team, in partnership with the other Housekeeping colleagues, management and non-management, to achieve the departmental vision and goals. The Senior Operations Manager, Housekeeping provides the opportunity for the development of team building, organizational, and leadership skills.Leads and coaches the Housekeeping teams towards achieving exceptional levels of guest service and employee satisfaction results, through the application of all Corporate and property standards and policiesPrimary responsibility is to manage the day to day operations of the Room Attendant, Floor Support and Housekeeping leadersEnsure the completion of all projects assigned daily to Room Attendants & floor supportPurchasing of all housekeeping supplies to maintain adequate par stocks for room attendants, housemen and restockers including management of the PO process and all upkeep and cleanliness of all storage rooms)Responsible for the successful performance of all aspects of the Housekeeping DepartmentMust have an extremely keen eye for detail and must be relentless in pursuit of excellent service and cleanliness standards within the guestrooms and surrounding environmentHelp to develop departmental policies and procedures by which the highest possible degree of cleanliness, maintenance and aesthetic value is achievedHandling guest complaints and follows through on actions requiredPlanning of special projects associated with a flagship property of 1,365 guestroomsCoordinating continuous preventive maintenance and other programs with Maintenance and Front Office operationsDeveloping, implementing and maintaining a Fairmont Standards based training manual, which is a live manual requiring continual updating.Maintaining labour expenses to guidelines set forth in the labour standardsManaging expenses to within the parameters of the budgetPreparing of monthly reports on preventive housekeeping maintenance and analyses of loss/usage per occupied room on every major expenses category, including, but not limited to labour, chemicals, guestroom supplies, linen, laundry and contract cleaningActively participate in the effective management of employee relations within the department through involvement in recruitment, performance appraisals and reviews, recognition and incentive programs and communication meetingsBuilding relationships with the 15 leaders and 250 unionized staff members in the Housekeeping and Laundry DepartmentsDevelop and maintain close and effective working relationships with Front Office, Engineering and other cross-functional departmentsForming a strong relationship with the Union and the housekeeping departmental shop stewardsEnsuring accurate accident reporting by the Housekeeping leadership teamManaging the return-to-work and work hardening programs for employees whom have had a workplace accidentCommunicating with the Health & Safety manager regarding employee statusesProactively looking at new equipment and techniques to assist an aging housekeeping workforceDeveloping and monitoring of departmental Health and Safety training programsCoordinating continuous improvement in the areas of fire safety and emergency proceduresResponsible for a safe working environment for all staff membersOther duties as assigned by the Assistant Director of Housekeeping and the Director of HousekeepingQualificationsHotel Management/ Hospitality & Tourism degree or equivalent diploma is expectedA minimum of 1-2 Years of experience as an Housekeeping Manager in a large hotel or a Senior Housekeeping leader in a mid-scale hotel with proven results -Operational Excellence, Colleague Engagement and Financial.Must be a highly effective leader, possessing a high degree of interpersonal, organizational, communication skills, ambition, drive and determination.Must have a passion for housekeeping!Proficient in Excel, in particular creating spreadsheets and ability to create administrative processes through process mapping..Ability to motivate colleaguesGood problem solver with the ability to think outside the box.Knowledge of Property Management System (Fidelio, Opera or equivalent), Microsoft Office and Outlook are required.Will be required to work weekends and some eveningsHours need to be flexible to accommodate to operational needsAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM