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Full Time Restaurant Manager
Grand Pacific Group, Sydney Central Business District, NSW, AU
Grand Pacific GroupSydney NSW 2000Full Time Restaurant Manager$70,000 - $75,000 + SuperGrand Pacific Group has a premium venue within the QVB in Sydney’s CBD NSW. We are looking for a professional Restaurant Manager to be a key Full-Time member of our Front of House team at The Palace Tearoom. The successful candidate will utilise their skills and experience in order to maintain and enhance our customers' satisfaction.Multiple positions are available.DUTIES:• To play a key role in the consistent delivery of high-end restaurant quality Service• Setting, implementing, and reviewing service standards• To assist in the recruitment, induction, training and development of Floor staff• Provide advice and support to senior staff with policy and procedures• Rostering and staff management• Driving revenue and maintaining budgets• Maintaining a modern menu and beverage list• Monitoring stock through stock control and stock takes• To ensure COGS are within the KPI’s as set by the executive management team• To ensure the upkeep of the venue is at all times of the highest level and to report otherwise• To liaise with all suppliers, building relationships and managing accounts to ensure KPI’s are met• To work with and alongside fellow managers and Directors to ensure the directional growth of the business is achieved• Ensure any staffing issues are resolved fairly and quickly• Ensure wastage is minimised• Ensure staff are always aware of and follow safe work practices and that the FOH team is compliant to relevant laws and regulationsWorking Conditions:• The position will require flexible hours of work, including weekends and public holidays.REQUIRED SKILLS• Minimum 3-6 years relevant work experience• Demonstrate experience in hiring, directing and supervising the training of all service/bar staff• Having management and supervisory experience at different restaurants• Ability to manage other people• Ability to motivate staff• Excellent communication skills• Exceptional English skills• Attention to detail• Ability to resolve conflict in a constructive manner• Willingness to take initiative and make decisions• Ability to delegate tasks effectively
Café/Restaurant Manager (Full-Time)
Aroma Enterprises Pty Ltd ATF Tamana Family Trust, West Pymble, NSW, AU
Aroma Enterprises Pty Ltd ATF Tamana Family Trust14 Duneba Avenue, West Pymble NSW 2073Café/Restaurant Manager (Full-Time)$80,000-$90,000 p.a, exclusive of superannuationWe’ve been successfully operating Avenue Road Café for over 10 years, located in the main shopping district of Mosman Village. We’re well known in the community for our seasonal, fresh and diverse meals and proud to consistently source ingredients from our local producers.This success has seen us branch out and recently open another venue, Bar Infinita a modern Italian restaurant and wine bar, located in Gordon NSW. Armed with a woodfired pizza oven and our head chef, being Francesco Lervolino from Naples itself (who has worked at some of Sydney’s finest Italian restaurants including Ormeggio and Firedoor), we’ve already become one of the North Shore’s new neighbourhood favourites in a matter of weeks.We’re excited to keep improving our processes and refining our menus to offer our customers mouth-watering culinary experiences as well as vibrant environments they will find themselves wanting to come back to.To ensure we continuously provide premium service to our loyal and new customers at both of our venues, we’re currently on the hunt for highly skilled Café/Restaurant Managers to join our team. The position is critical as only with top management, will our daily operations run smoothly and our community be best served.As Café/Restaurant Manager, you will be responsible for the following duties including but not limited to:• Ensure the smooth running of all front of house & café operations• Adhere to achievable & measurable KPI’s set by the directors and reporting on a weekly & monthly basis• Maintain quality & service standards• Manage strategic objectives of our business including food & beverage costings• Financial management including budget setting & controls, reporting & administration in conjunction with the Accounts department• Develop & manage the training & development systems for all front of house staff including procedures for opening, changing & closing shifts• Staff recruitment, selection, training, rostering & performance reviews• Supervise and coordinate activities of chefs and workers engaged in food preparation and waiting staff, including helping take reservations and greeting guests if needed• Menu direction & COGS controls including ordering stock• Order or requisition food and other supplies needed to ensure efficient operation Determine with chefs how food should be presented & create decorative food displays• Safety, security & hygiene systems management including inspecting supplies and dining facilities to ensure conformance to established standards & monitoring sanitation practices to ensure that employees follow standards and regulations.Required Skills:• A relevant diploma or higher qualification• Ideally 2 years work experience in a relevant field• Supervisory and management experience• Excellent communication and English skills• Friendly attitude and good work ethic• Proven ability to resolve conflicts constructively.
Analyst - Capital Markets
Colliers International, Toronto, Any, Canada
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.About you The Financial Analyst is responsible for providing exceptional analytical support to the Capital Markets team and their clients. As an important member of the team, they will work primarily in the areas of valuation, financial analysis, and in the preparation of relevant presentation materials for pitches and proposals.In this role, you will...Researches and develops assumptions required for the development of values such as market growth rates, rents, construction costs, lease rates.Develop opinions and recommendations on potential development opportunities through analysis of various inputs that affect overall value and liquidity of assets.Manages the development of white papers and/or business cases, supported by detailed financial modeling scenarios.Performs financial and cost analyses (e.g. cash-flow analysis, lease analysis, IRR calculations) and prepares related reports. Conducts scenario analysis (e.g. lease restructuring - buy-outs, renewal vs. relocation scenarios).Plays a key role in response to RFIs and RFPs; supplies relevant data and financial analysis in support of proposal development.Involved in developing strategy for pitches from a finance perspective; may be involved in presenting pitches to existing and potential clients.What you'll bring...At least five (5) years of relevant work experience in financial analysis, supporting real estate transactions. Bachelor's degree in finance or a related field.Possesses strong computer skills, including advanced knowledge of Microsoft Excel. Able to develop custom financial models and proformas.Experience conducting research through MLS, MPAC, RealNet, and/or the Internet is considered an asset.Exceptional interpersonal and presentation skills; is comfortable interacting with people from a variety of backgrounds.An active real estate license in good standing would be considered an asset.#LI-AC1#LI-Onsite Make your next move an expert one and join us as we lead the industry into the future. Direct applicants only please, no agencies. Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected]: . Date posted: 04/04/2024 08:12 AM
Product Director- IoT & Lighting Control
Siemens, Kitchener, Ontario, Canada
Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world. About Enlighted Inc. Enlighted is human-centered proptech company that creates positive transformation wherever space, people and work meet through our industry leading technology. We empower organizations with this technology to transform physical spaces into regenerative places that fuel positive impact for people, portfolio, and our planet. What is this opportunity? Enlighted is actively searching for a strategic and dedicated Product Director to join their dynamic team! If you possess technical expertise and feel at ease diving into discussions about roadmaps, information security reviews, or customer systems integration, this opportunity is tailor-made for you. As a Product Director, you'll be hands-on, assembling requirements documents, crafting user stories, and developing technical documentation and value proposition statements. Your passion for both data driven and experience-driven approaches will be instrumental in creating products that users can trust and love. If this resonates with you, don't hesitate-this position awaits your expertise. What will you do Responsible for product strategy and roadmap for Enlighted's Lighting Controls and Connected Lighting Systems (hardware and software). Work cross-functionally with product managers responsible for hardware and software (App, Enterprise, Cloud) offerings to bring new solutions to the market. Work closely with the team to ensure strong business cases and value propositions are defined for new products/features. Define and execute on clear success metrics, and support the team to achieve them. Monitor the financial health of lighting products and help the team define corrective actions if metrics are not met. Work collaboratively with sales, marketing, and services to ensure the successful market. Introduction of new products/services and to ensure continuous support once live. Explore market trends and work with customers, end users, and sales teams to develop and improve the lighting controls products of Enlighted. Develop 1 and 3-year roadmaps including new product development, interface with other 3rd party products, existing data pipelines, energy analytics, hardware, containerization, data models, and configuration tools. Track key product metrics like user engagement and release velocity for major features. Partner with go-to-market teams to launch new features and support new roll outs. Constantly gather and prioritize feedback, both internal and external. What will you need to Succeed: Over 5 years of hands on product management experience, working with either lighting controls and / or IoT hardware and software products & mobile app technologies. Direct or indirect experience with the lighting industry with knowledge of its trends, and market dynamics is highly desirable. Bachelor's degree in Computer Science/Engineering/ Mathematics/ Business or equivalent practical experience. Solid experience from conceptualization to product Shipping: Leading entire product lifecycle of a product from ideation/ conceptualization, shipping to end of life. Understanding the end-to-end product release (new product introduction) and lifecycle management process. A proven track record of collaborating with end users, focusing on customer requirements, their pain points, and leveraging analytics and user research to enhance product quality and impact. Preferred Experience and Education Corporate/commercial real estate market segment and with IoT products, particularly in creating workplace experience products. Experience scaling user bases for either consumer or B2B2C products. Collaborating with sales and marketing teams to drive growth is essential. Familiarity with North Star Metric (NSM) frameworks is valuable. Understanding of key AI and ML techniques used in end-user software and how these technologies impact product development and user experiences. Salary is commensurate with experience, and ranges between $130,000 CAD - $150,000 CAD excluding bonus and benefits.About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries. We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us. Ingenuity drives us and what we create together in yours. Making a difference together we raised $$385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. #SI_RSS_ENLD #LI-TMHSI #RSS #LI-Hybrid#LI-RemoteSiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/09/2024 08:13 PM
Director, Talent Management
Walt Disney Studios, Sydney, Any
Job Summary:The Director, Talent Management works closely with the Sydney Management team to develop and drive the talent strategy for the artist and production groups. This role plays a key role in shaping local strategies for show talent needs, development and mentorship of talent, CG-OH strategy and management, artist mix ratios, and diversity and inclusion. The role ensures that the training and recruiting teams have a clear view of what is needed across artist and production groups at all times.This role reports to the Executive in Charge (EIC).Direct reports: Talent Managers, Associate Talent Managers as assigned, Studio, PM.Primary Responsibilities: Overall management of the Talent Management team, including direct manager for Senior Talent ManagersProvides clear vision and strategy of focus for talent management teamsPartners with HR and Training to implement strategic talent development plans to support future shows' needs and larger studio strategic needsIn close partnership with the EIC, and in alignment with global strategy, drives strategic capacity planning and provides oversight for optimal artist mix in SydneyImplement strategies to ensure an effective artist mix strategy and pipeline in our studio such as Jedi AcademyIdentifies key internal talent to nurture and shape into future studio leadersLeading the partnership with recruitment to ensure show and business goals are met, in partnership with the Producers and Human ResourcesEnsures successful career development and performance management processes are maintainedPartners with our emerging talent team to contribute into talent initiatives with external training organisations and Government bodiesParticipates in appropriate performance reviews as needed and contributes to the reviews when necessaryActively promotes diversity and inclusion across all activities with the goal of creating the most diverse team possible within the business needs, to create a positive, inspiring, and supportive environmentRequired Skills / Technical CompetenciesBachelor's Degree in Film, Art, Communications or related field or equivalent work experience requiredSignificant experience in relevant production and department roles at an entertainment production company. Strong production and people management skills requiredMust have a specific understanding of visual effects techniques, scheduling and throughputStrong production best practices and technology knowledge requiredMust be a highly driven leader, a compelling communicator with a strong point of view and a proven ability to inspire and influence others through diplomacy. Must be able to articulate ideas effectivelyStrong communication, listening and people skills are essential. Must be an outstanding people manager/supervisor, mentor and collaboratorExcels at creative problem solving in a fast-paced, dynamic environmentJoinILMThis position is with Lucasfilm Entertainment Company Ltd. LLC, which is part of a business segment we call Industrial Light & Magic.Lucasfilm Entertainment Company Ltd. LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world. About Industrial Light & Magic: Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with ILM (Australia) Pty. Ltd. , which is part of a business we call Industrial Light & Magic .Salary: . Date posted: 04/15/2024 07:14 AM
Associate Director, Marketing & Communications, REMS
Colliers International, Toronto, Any, Canada
Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.This position is a Associate Director, Marketing & Communications role in Toronto office. About YouAs an Associate Director, Marketing & Communications with our Real Estate Management Services (REMS) team in Downtown Toronto, you will work in close partnership with the Vice President, Strategy, as well as the broader marketing & communications team, research, sales, and the REMS leadership team. You will play an important role in our strategic efforts to develop the brand identity and competitiveness of Colliers REMS. The position is integral to our new business pursuit and proposal development, as they will work with our regional leads to increase our ability to win new business.In This RoleLead and manage the pitch and proposal development process in collaboration with business partners to develop industry-leading client presentations and pitchesOwn and lead the development and execution of our internal and external positioning, marketing & communications strategy across Canada, aligned with organizational objectivesConceptualize, plan, and execute integrated marketing campaigns across digital, traditional, and experiential channelsProvide leadership, direction, and mentorship to the marketing and communications team.Develop and manage the marketing and communications budget, ensuring optimal allocation of resources.What You'll Bring5+ years of management/supervisory experience in a similar role.Business development understanding and proposal/presentation development experience required.Experience working within a professional services environment is preferred; real estate industry.Experience within property management, commercial real estate, and/or asset management is a definite asset.Experience working with senior leadership is required. #LI-Hybrid #LI-JC1Make your next move an expert one and join us as we lead the industry into the future. Direct applicants only please, no agencies. Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected]: . Date posted: 04/16/2024 08:13 AM
Director, Talent Management
Lucasfilm Ltd, Sydney, Any
Job Summary:The Director, Talent Management works closely with the Sydney Management team to develop and drive the talent strategy for the artist and production groups. This role plays a key role in shaping local strategies for show talent needs, development and mentorship of talent, CG-OH strategy and management, artist mix ratios, and diversity and inclusion. The role ensures that the training and recruiting teams have a clear view of what is needed across artist and production groups at all times. This role reports to the Executive in Charge (EIC). Direct reports: Talent Managers, Associate Talent Managers as assigned, Studio, PM. Primary Responsibilities: Overall management of the Talent Management team, including direct manager for Senior Talent ManagersProvides clear vision and strategy of focus for talent management teamsPartners with HR and Training to implement strategic talent development plans to support future shows' needs and larger studio strategic needsIn close partnership with the EIC, and in alignment with global strategy, drives strategic capacity planning and provides oversight for optimal artist mix in SydneyImplement strategies to ensure an effective artist mix strategy and pipeline in our studio such as Jedi AcademyIdentifies key internal talent to nurture and shape into future studio leadersLeading the partnership with recruitment to ensure show and business goals are met, in partnership with the Producers and Human ResourcesEnsures successful career development and performance management processes are maintainedPartners with our emerging talent team to contribute into talent initiatives with external training organisations and Government bodiesParticipates in appropriate performance reviews as needed and contributes to the reviews when necessaryActively promotes diversity and inclusion across all activities with the goal of creating the most diverse team possible within the business needs, to create a positive, inspiring, and supportive environmentRequired Skills / Technical CompetenciesBachelor's Degree in Film, Art, Communications or related field or equivalent work experience requiredSignificant experience in relevant production and department roles at an entertainment production company. Strong production and people management skills requiredMust have a specific understanding of visual effects techniques, scheduling and throughputStrong production best practices and technology knowledge requiredMust be a highly driven leader, a compelling communicator with a strong point of view and a proven ability to inspire and influence others through diplomacy. Must be able to articulate ideas effectivelyStrong communication, listening and people skills are essential. Must be an outstanding people manager/supervisor, mentor and collaboratorExcels at creative problem solving in a fast-paced, dynamic environmentJoinILM This position is with Lucasfilm Entertainment Company Ltd. LLC, which is part of a business segment we call Industrial Light & Magic. Lucasfilm Entertainment Company Ltd. LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world. About Industrial Light & Magic: Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with ILM (Australia) Pty. Ltd. , which is part of a business we call Industrial Light & Magic .Salary: . Date posted: 04/15/2024 07:05 PM
Regional Sales Director
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. An opportunity exists in our core business for a proven Sales Leader looking to further their career in a hyper-growth, fast-paced and dynamic environment. We are seeking an ambitious Sales Leader who will play a key role in driving growth within our top accounts in the core commercial business by building further on our go-to-market strategy, by developing our team of Commercial Account Executives and driving a high-performing, innovative and diverse team.Your mission as a Regional Sales Director (RSD):Nurture, mentor, and develop a team of Account Executives targeting the Fins and RCG businesses for our core commerce organizationDrive team performance and drive sales with a growth mindsetBuild out strategies with Cross-Functional Partners and align support from Sales / Business Development Teams, Marketing, Solution Engineering, Sales Programs, Productivity, and Partner AlliancesForecasting and reporting on the most critical drivers of your businessPossess an analytical and data-driven approach to your business with a strong sense of leadership and motivating teamsDrive an inclusive, collaborative, learning environmentcultivated with mentoring and feedbackIdentify and make recommendations for improvement in the areas of process, efficiency, and productivityOwn the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.Prioritise and lead industry events and user groups to generate market interest.Requirements:Minimum 2 years of people management experienceStrong background in leading and motivating people to achieve performance goalsConsultative sales skills and ability to construct and articulate strong growth strategies, return on investment, strategic business planning, and execution skillsConsistent proven track record of over-achievement of quota expectationsAbility to analyze and synthesize sales data to optimize the sales funnelEffective communication skillswith the ability to build influential relationships and deliver results in a cross-functional environment.Ideally, prior experience working within the Software/Infrastructure/Platform (SaaS, IaaS, PaaS)/Tech spaceBenefits & PerksCheck out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and moreHealth BenefitsFinancial Benefits and perksTime off & leave policiesParental benefitsPerks and discountsCareer development and tuition reimbursementRequired skills and ExperienceExtensive software sales experience in an individual contributor and management role, including sales management experienceProven record of sales success in a similar enterprise software application environmentSuccessful track record in a high volume transaction sales environmentWorking knowledge/experience of the CRM spaceExcellent presentation and listening skillsMust be able to thrive in a very fast paced environmentAbility to hire and train new sales representativesPosting Statement Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org."At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/17/2024 03:09 PM
Senior Operations Manager - Housekeeping
Fairmont Hotels and Resorts, Toronto, Any, Canada
Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionThe Housekeeping department at the Fairmont Royal York Hotel maintains 1365 guestrooms and two hundred and twenty-eight thousand square feet of public spaces. Reporting to the Director of Housekeeping, the Senior Operations Manager, Housekeeping will be responsible for leading, developing, coaching and training a multi-cultural team to ensure the cleanliness of the hotel, while providing exceptional guest service. The responsibilities involve working as a team, in partnership with the other Housekeeping colleagues, management and non-management, to achieve the departmental vision and goals. The Senior Operations Manager, Housekeeping provides the opportunity for the development of team building, organizational, and leadership skills.Leads and coaches the Housekeeping teams towards achieving exceptional levels of guest service and employee satisfaction results, through the application of all Corporate and property standards and policiesPrimary responsibility is to manage the day to day operations of the Room Attendant, Floor Support and Housekeeping leadersEnsure the completion of all projects assigned daily to Room Attendants & floor supportPurchasing of all housekeeping supplies to maintain adequate par stocks for room attendants, housemen and restockers including management of the PO process and all upkeep and cleanliness of all storage rooms)Responsible for the successful performance of all aspects of the Housekeeping DepartmentMust have an extremely keen eye for detail and must be relentless in pursuit of excellent service and cleanliness standards within the guestrooms and surrounding environmentHelp to develop departmental policies and procedures by which the highest possible degree of cleanliness, maintenance and aesthetic value is achievedHandling guest complaints and follows through on actions requiredPlanning of special projects associated with a flagship property of 1,365 guestroomsCoordinating continuous preventive maintenance and other programs with Maintenance and Front Office operationsDeveloping, implementing and maintaining a Fairmont Standards based training manual, which is a live manual requiring continual updating.Maintaining labour expenses to guidelines set forth in the labour standardsManaging expenses to within the parameters of the budgetPreparing of monthly reports on preventive housekeeping maintenance and analyses of loss/usage per occupied room on every major expenses category, including, but not limited to labour, chemicals, guestroom supplies, linen, laundry and contract cleaningActively participate in the effective management of employee relations within the department through involvement in recruitment, performance appraisals and reviews, recognition and incentive programs and communication meetingsBuilding relationships with the 15 leaders and 250 unionized staff members in the Housekeeping and Laundry DepartmentsDevelop and maintain close and effective working relationships with Front Office, Engineering and other cross-functional departmentsForming a strong relationship with the Union and the housekeeping departmental shop stewardsEnsuring accurate accident reporting by the Housekeeping leadership teamManaging the return-to-work and work hardening programs for employees whom have had a workplace accidentCommunicating with the Health & Safety manager regarding employee statusesProactively looking at new equipment and techniques to assist an aging housekeeping workforceDeveloping and monitoring of departmental Health and Safety training programsCoordinating continuous improvement in the areas of fire safety and emergency proceduresResponsible for a safe working environment for all staff membersOther duties as assigned by the Assistant Director of Housekeeping and the Director of HousekeepingQualificationsHotel Management/ Hospitality & Tourism degree or equivalent diploma is expectedA minimum of 1-2 Years of experience as an Housekeeping Manager in a large hotel or a Senior Housekeeping leader in a mid-scale hotel with proven results -Operational Excellence, Colleague Engagement and Financial.Must be a highly effective leader, possessing a high degree of interpersonal, organizational, communication skills, ambition, drive and determination.Must have a passion for housekeeping!Proficient in Excel, in particular creating spreadsheets and ability to create administrative processes through process mapping..Ability to motivate colleaguesGood problem solver with the ability to think outside the box.Knowledge of Property Management System (Fidelio, Opera or equivalent), Microsoft Office and Outlook are required.Will be required to work weekends and some eveningsHours need to be flexible to accommodate to operational needsAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM