Overview of salaries statistics of the profession "Sales Office Account Manager in "

Job Number 24060357Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSet up accurate accounts for each guest upon check-in according to their requirements. Assign room according to guest request and preferences whenever possible. Ask for and enter Marriott Rewards information; sign guests up for Marriott Rewards. Verify and adjust billing for guests. Block rooms in the computer and identify designated requirements and requests. Communicate guest and employee messages by printing and arranging for delivery. Run and check daily reports/contingency lists. Identify and explain room features to guests. Supply guests with directions and property information. Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up with guest regarding satisfaction with guest-related issues. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Notify Loss Prevention/Security of any guest reports of theft.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:34 PM

Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients. Serve as the primary point of contact for client inquiries, issues, and requests.Business Development: Identify new business opportunities within existing accounts. Collaborate with the sales and marketing teams to develop strategies for expanding market share and increasing revenue.Strategic Account Planning: Develop and implement strategic account plans to achieve sales targets and objectives. Analyse market trends, competitor activities, and customer needs to identify growth opportunities and mitigate risks.Cross-functional Collaboration: Work closely with internal departments such as sales, marketing, product development, and customer service to ensure alignment on client needs and company objectives. Provide feedback and insights to support continuous improvement initiatives.Product Knowledge: Stay up-to-date on the latest developments in the pharmaceutical industry, including new products, regulations, and market trends. Demonstrate a deep understanding of our product portfolio and how it addresses customer needs.Contract Negotiation: Negotiate pricing, contracts, and terms with clients to ensure mutually beneficial agreements. Drive contract renewals and up-sell opportunities to maximise revenue and profitability.Reporting and Analysis: Prepare regular reports on account activity, sales performance, and market trends. Use data analysis to evaluate sales strategies, identify areas for improvement, and make data-driven recommendations.Bachelor's degree in Business Administration, Marketing, or relevant work experience.2+ years proven experience in account management, sales, or business development within the pharmaceutical industry.Strong understanding of pharmaceutical products, regulations, and market dynamics.Excellent communication, negotiation, and interpersonal skills.Ability to think strategically, analyse data, and develop actionable insights.Proficiency in Microsoft Office suite and CRM software.Ability to travel as needed.

Job Summary:THE TEAMThe Contact Centre team are responsible for managing large quantities of customer queries through inbound/outbound calls and via email in a timely and efficient manner. A major priority is to identify customer needs and provide the best solution possible.THE JOBTo provide high quality service meeting Ticketmaster's standards across all incoming contact center channels, including but not limited to: Outlet Help DeskCustomer CareAccessible SalesWHAT YOU WILL BE DOINGAnswer calls across Customer Service / Outlet Services / Sales as requiredRespond to customer enquiries via electronic communicationAssist outlets with general and technical issues and escalate where necessaryOther duties as required and directedWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Interpersonal Skills - Ability to relate to people on all levels by quickly establishing rapportand displaying patience where necessary.Organisational Skills - Proven ability to effectively manage time to ensure training deadlines and business needs are met.Results Orientated - Show commitment to the achievement of results and targets by accepting responsibility, owning the task, and effectively applying effort and resources, combined with passion, belief and energy.Numeracy - Ability to check numerical data entered and be able to identify unbalanced accounts.Computer Literacy - Ability to use Microsoft Office based computer packages including Word, Excel & PowerPoint. Typing skills with high accuracyCommunication - Demonstrating strong communication skills, both written and verbal. Clarity and confidence when presenting/training. Effective listening skills are also paramount.YOU (BEHAVIOURAL SKILLS)Customer Focus - Ensuring Ticketmaster's internal and external customers' needs are continually satisfied. Experience in dealing with and training a range of people from different backgrounds is highly regarded. Contact Centre experience is advantageous but not mandatory.Attention to Detail - Ability to accurately maintain training manuals and other training documentations ensuring quality assurance requirements are met.Flexibility - Demonstrated ability to accommodate and adapt to changing needs of the business in a highly pressured working environment. At the same time, proven ability to adhere to set guidelines and process adherence.Problem Solving - Ability to identify potential problems and identify solutions. Appropriately seeking information from higher source when required.Positive Attitude - Possession of "natural energy" with a proactive focus.Due to PCI compliance requirements a police clearance check is required to perform this position.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#LI-onsiteSalary: . Date posted: 04/16/2024 09:28 AM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Working Title: Catering Supervisor, Sun Life Waterloo, ONEmployment Status: Full-TimeStarting Hourly Rate: $23.00/hourNew Hire Schedule: Mon - Fri 7am - 3pm, as business requiresYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job SummaryHow you will make an Impact: Our Catering Supervisors are the face of the company for on-site events. This position requires a very special skill set and personality. Managing a catered event requires solution-based thinking, speed and sense of urgency while following timelines, as well as attention to detail for service floor plans and table maps for plated dinners. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients.As a Catering Supervisor you will: The Catering Supervisor is responsible for managing staff and following timelines for event setups and service. Engaging with clients and Sales Managers and maintaining a rapport while running events. Ensure all food is presented, served, and displayed per standards. Log and maintain food temperatures Loading vans with catering supplies and ensuring all items are accounted for Driving to event locations Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion Maintaining a calm demeanor while under pressure. Quick, efficient decision making Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks Return food and beverages, serving equipment and utensils to catering facility Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations About you: Must drive and have a valid BC Driver's Licence. You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying Open availability to work both morning and evening events. Min. 4 years of catering or hospitality management, supervisory experience. Excellent customer service skills. Able to accurately read event orders and organize deliveries for the day Adept at conflict resolution. Advanced problem solving and delegating skills Confident leadership qualities including staff motivation, staff direction Ability to follow and maintain written and oral directions for timelines and room setups Ability to work independently or as part of a team Extremely well organized and efficient; able to multi-task Good attention to detail Physical ability to carry out the duties of the position Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/19/2024 04:12 PM

Who we are Brightly, a Siemens company, is the global leader in intelligent asset management solutions, enables organizations to transform the performance of their assets. Brightly's sophisticated cloud-based platform leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightly's complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable communities.About the Role The Client Success team ensures our 12,000+ global clients are delighted with their solutions and services, realizing value, and achieving desired business outcomes. Client Success Managers (CSMs) are critical client advocates responsible for guiding clients after the deal closes and shaping exceptional experiences throughout their lifecycle. CSMs develop, deliver, and drive best practices for Brightly products to proactively cultivate adoption behaviors, subscription renewals and expansion opportunities. Ideal candidates have Customer Success skills, SaaS savvy and the ability to thrive in a high-impact organization.What you will be doing• Ensure the satisfaction and success of your client portfolio as measured via NPS and retention rates• Strengthen adoption of Brightly products by delivering data-driven insights coupled with industry and Customer Success best practices• Produce and deliver regular account reviews, health checks and business reviews to demonstrate ROI, achieved business outcomes and recommendations • Serve as an advocate by working with Sales, Services, Product and Marketing to relentlessly represent the voice of the customer• Build partnerships with client stakeholders at the executive, technical and administrative levels• Identify, document, and deliver desired client business outcomes in a Success PlanWhat you need• BA/BS degree and 2+ years in Customer Success• Knowledge of SaaS operations, including subscription revenue, product development cycles and operations, as well as experience using Salesforce, ChurnZero, Microsoft Office, and BI tools• Excellent communication and collaboration skills to maintain strong client relationships; clear and concise verbal and written communication; live or virtual• Strong organizational, time management, project management, and diagnostic skills• Proven ability to thrive in fast-paced professional environment and manage multiple complex assignments simultaneouslyWhat makes you standout• Certification in Customer Success• Customer Success and industry/vertical experienceThe Brightly cultureService. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish, and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live.Together we are BrightlySalary: . Date posted: 04/22/2024 02:12 PM