Overview of salaries statistics of the profession "Manager Of Care Management Department in "

Location: North West Region | Central Goldfields Job type: Ongoing - full time or part time Organisation: Maryborough District Health Service Salary: Salary not specified Occupation: Medical and Nursing Reference: VG/24002 Job posted: 04/01/2024 Closes: 31/12/2024 Occupation: Medical and Nursing Classification: As per award Job duration: Not provided Contact: Mary-Ann Smith, Nurse Unit Manager | [email protected] or via 5461 0312 Reference: VG/24002 Occupation: Medical and Nursing Salary Range: Salary not specified Work location: North West Region | Central Goldfields This is a great opportunity for a Registered Nurse or Endorsed Enrolled Nurse to join the team at MDHS, looking to work across a range of departments!MDHaS services the Central Goldfields and Pyrenees Shire with campuses in Avoca, Dunolly and Maryborough. The strong clinical and social links between the three campuses ensure that the community is cared for by qualified staff who are committed to high standards of person-centred care. MDHS is one of the largest employers in the region, providing the perfect setting to become part of our team and community.Nursing Pool Staff: Registered Nurse & Endorsed Enrolled NursesPermanent Part or Full Time – greater than 32 hours per fortnight. Multiple positions availableClassification: Dependent on qualifications and experienceAward: Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021 - 2025This is exciting opportunity for experienced Registered and Endorsed Enrolled Nurses to join our pool staff bank. In this role, you will be employed to work across the Health Service where vacancies are available, with a minimum contract of 32 hours per fortnight. Working within the Nurse Pool will provide the opportunity to work across a range of clinical areas wherever the need requires, including:Acute ward including dialysis and oncology;Urgent Care Centre;Theatre/Day Surgery;Aged Care at Maryborough, Avoca and DunollyCommunity/District NursingWe are looking for someone with the following qualities:Embrace and promote the values of MDHS – Genuine, Respect, Excellence, Accountability & TogethernessBasic Life Support CertificatePerson-centred careMotivated, empathetic and enthusiastic approachExcellent communication and interpersonal skillsWhat's in it for you?Great Working Environment – Join a group of motivated health care professionals with a Permanent contract. Opportunity to join the Social Club, offering a wide range of social events and local retail discounts.Fantastic Earning Potential – Generous Base Salary under the Nurse and Midwives EBA with Salary Packaging available.Supportive Culture with Continuous Improvement Opportunities – Culture that promotes and embraces the organisational values of GREAT (Genuine, Respect, Excellence, Accountability, Togetherness) and encourages and supports employees to engage in professional development with access to the Centred of Inspired Learning and Simulation Lab. KEY SELECTION CRITERIA – Registered NurseEssentialQualifications:Registration with the Australian Health Practitioners Regulation Agency (AHPRA) as a Registered Nurse with no restrictions.Technical/Professional Knowledge and skillsSound understanding of the role and responsibilities of a Registered NurseAbility to communicate effectively with patients, visitors and staff at all levels within the organisationAbility to practice collaboratively as part of a multi-disciplinary teamKnowledge of and involvement in evidence-based practice and research activitiesCommitment to ongoing education and professional development to ensure working within current scope of practice.Excellent organisational skills particularly with respect to time managementWell-developed interpersonal skillsExcellent communication and computer skills at the level required to fulfil the role. KEY SELECTION CRITERIA – Endorsed Enrolled NurseEssentialRegistration with the Australian Health Practitioners Regulation Agency (AHPRA)Demonstration of an NMBA approved qualification in administration of medicines, with an Administration of Medication Scope of up to four/five routes (as applicable).Technical/Professional Knowledge and skillsEEN who demonstrates commitment to professional development, maintaining a record of Continuing Professional Development (CPD) as per the AHPRA requirements.Demonstrates person-centred focus, adaptability, respecting diversity, innovative thinking, application of evidence into practice and self-managementDemonstrates people and communication skills including relationship building, co-operation, conflict resolution, influencing others and facilitating open discussions.DesirableAwareness of limitations in own knowledge and seek appropriate education and training as requiredAwareness of own values and beliefs surrounding healthcare with an ability to identify and respect an alternative view For further information, please contact Mary-Ann Smith, Nurse Unit Manager via [email protected] on 5461 0312.Applications for this position close on Tuesday, 31st December 2024.Applications are to include:Covering LetterResumeWritten response to the Key Selection Criteria, available in the Position Description on the position advertisement. Applications are to be submitted by selecting the "Apply Now" button below. MDHS is an equal opportunity employer. Appointments are subject to a satisfactory National Police Check and a Working with Children Check. NDIS Workers Screening will be required for workers identified as working within a risk assessed role.

Location: Melbourne | Northern Metropolitan Job type: Casual Organisation: Austin Health Salary: Salary not specified Occupation: Health and Allied Health Reference: 50633 Job posted: 30/01/2024 Closes: 08/02/2025 Occupation: Health and Allied Health Classification: Job duration: Not provided Contact: Carol Davis - (03) 9496 5105 - (__) ____ ____ Reference: 50633 Occupation: Health and Allied Health Salary Range: Salary not specified Work location: Melbourne | Northern Metropolitan Grade 3 Occupational Therapist or Grade 3 Allied Health Interdisciplinary Practitioner (Casual)Casual, weekends and public holidays Work Saturdays and Sundays as available (minimum shift 4 hours)Paid at 175% the standard wage rate, i.e., $88.64 - $101.27 per hour (depending on classification year level), salary packaging availableContribute to best practice care within an innovative home-based service modelProvide allied health leadership within a supportive multi-disciplinary team Grow your career by gaining experience in a leading tertiary health serviceAustin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide.  We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. About Occupational Therapy:The Austin Health OT department is a vibrant and fast paced environment. The department forms part of the Division of Allied Health, which comprises the following services:Allied Health therapies Tracheostomy Review and Management Service Spiritual Care Language Services   Ngarra Jarra (Aboriginal Health) Program Disability Liaison Officer ProgramAbility@AustinAbout Better@HomeThe Better@Home service is an initiative that aims to deliver more healthcare within the patient’s home, the program facilitates home-based interdisciplinary service 7 days a week, that is goal-focused and time-limited. Patients are admitted to the program from any of the three Austin Health sites. The program has a grade 4 allied health team lead as well as a multidisciplinary team comprising nursing, medical and allied health professionals. About the Role:  The Grade 3 will be recognised as a clinical specialist in a relevant area of practice with consolidated skills in client-centred assessment, intervention and complex discharge. The grade 3 clinician provides expert patient care as part of a multidisciplinary team and is expected to act as a leader for the wider MDT to support the delivery of excellent patient care.? ???The Grade 3 clinician will support effective service delivery through appropriate resource allocation, the use of workload management tools and collaboration with the multidisciplinary team.About youYou will be someone who is a skilled leader and excels in collaborative problem-solving. You have expertise developing junior staff and students and inspiring others to live the Austin Health values. You are someone who strives for excellence in service delivery and is always growing your knowledge and expertise. You can work flexibly and autonomously in the ever-evolving health setting, and you have a passion for being the best OT you can be. You’ll further have: Experience in supervising and developing individuals Communication skills that motivate and inspire others A passion for self-improvement Excellent problem-solving skills Our benefits: Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.  Our people also receive a variety of rewarding benefits, including: Greater take-home pay through generous salary packaging  A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program  Mentoring and career development opportunities  Onsite childcare, easy access via public transport, ar parking and end of journey facilities for cyclists Inclusion at Austin: We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities.  We welcome and support applications from anyone identifying as Aboriginal or Torres Strait Islander, physically or culturally diverse, LGBTQI+, and people of any age. Work with us! If you feel this role is right for you, we encourage your early application.  All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. If you require any reasonable adjustments to the recruitment process, please feel free to reach out to the hiring manager.

Job Number 24059005Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Banquets Supervisor, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.Position Summary: Join our Ladies and Gentlemen and supervise the preparation of event & meeting spaces, tending bar and serving platters of food. Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings. Lead the banquets department with all operational tasks, strategies and team building initiatives for our associates as they are our most important assets. Manage the department's banquet enquiries in an efficient and effective manner. Ensure you and the team uphold all company policies and procedures whilst demonstrating the hotel core values. Lead the banquets team with support of the banquets manager in operational tasks. Be an empowering leader by providing motivation and support to your department's Ladies and Gentlemen. Plan and execute team building activities for our associates as they are our most important assets.About You: An up-to-date RSA Passion for the industry Relevant experience in a similar role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitudeOur Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/04/2024 09:42 AM

Job Number 24054984Job Category Event ManagementLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Senior Banquet Manager, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career. Position Summary: Join our Ladies and Gentlemen and be responsible for overseeing banquet operations, leading the banquet team, ensuring exceptional customer service. Working alongside the Director of Events on budgeting, payroll management & human operations Tasked with service trainings for the banquet operation teams Point of Contact in coordination of events and activities internally and externally Manage supply needs, inventories, equipment, and staff scheduling. Support the hotel's service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience. Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings. Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner. Inspire the Banquet team to provide quality service and exceed guest expectations. Be an empowering leader by providing motivation and support to your department's Ladies and Gentlemen. Plan and execute team building activities for our associates as they are our most important assets. Liaise with stakeholders, clients and other individuals as the main point of contact for events & kitchen functions.About You: Relevant experience in a similar managerial role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitudeOur Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 10:21 AM

Job Number 24058644Job Category Sales & MarketingLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Sales Manager, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.Position Summary: Join our Ladies and Gentlemen and be responsible for managing large group/catering related opportunities with significant revenue potential Develop and implement sales strategies to achieve property's objectives whilst consistently analysing market information Support the hotel's service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience Use negotiating skills and creative selling abilities to close on business and negotiate contracts Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner. Lead the Sales team to provide a quality of service and exceed guest expectations Be an empowering leader by providing motivation and support to your department's Ladies and Gentlemen Plan and execute team building activities for our associates as they are our most important assets About You: Experience in a similar managerial role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitude Our Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Highly lucrative performance-based incentive bonus with earning up to 30% of base salary, paid quarterly Global sales incentive trip for Elite Sales performers Commission earning potential for sales referrals to other Marriott International properties Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 10:44 AM

Job Number 24059005Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Banquets Supervisor, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.Position Summary: Join our Ladies and Gentlemen and supervise the preparation of event & meeting spaces, tending bar and serving platters of food. Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings. Lead the banquets department with all operational tasks, strategies and team building initiatives for our associates as they are our most important assets. Manage the department's banquet enquiries in an efficient and effective manner. Ensure you and the team uphold all company policies and procedures whilst demonstrating the hotel core values. Lead the banquets team with support of the banquets manager in operational tasks. Be an empowering leader by providing motivation and support to your department's Ladies and Gentlemen. Plan and execute team building activities for our associates as they are our most important assets.About You: An up-to-date RSA Passion for the industry Relevant experience in a similar role Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitudeOur Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/04/2024 12:08 PM

BASIC QUALIFICATIONS- High school or equivalent diploma- Must have one of the following: Qualified with six months of job experience or certification in the last three years as a:- § Valid Provincial Primary Care Paramedic Certification from the Ministry of Health AND/OR the Canadian Organization of Paramedic Regulators- § Current valid Emergency Medical Technician Basic Certification from the Department of Health AND/OR the National Registry of Emergency Medical Technicians (NREMT)- § Licensed Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health- § Registered Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health- § Military Medical Technician (Canada), Combat Medic (USA), Field Medic (USA), Healthcare Specialist (USA), Hospital Corpsman (USN), Aerospace Medical Service Technician (USAF- A Bachelor's degree from an accredited academic institution in:- § Exercise Sciences- § Exercise Physiology- § Health Sciences- § Kinesiology- Must have a valid card evidencing successful completion of standard first aid with CPR/AED level A or C from a Workplace Safety and Insurance Board (WSIB) approved certifying authority.DESCRIPTIONThe Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, Wellness Specialists (WSs) and the WHS specialist. You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, be able to connect with AAs, as well as, Amazon Managers, within the limits of your professional code and training where applicable. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about provincial and federal regulations and risk analysis. Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training. The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes greeting all new hires for the site, either within a setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed, in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to: - Provide triage, prompt first aid within the scope of your training, and/or referral to outside medical providers, if indicated - Minimize the AA risk of injury through awareness, education and proactive engagement - Maintain all records of care provided to AAs - Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed - Manage the workers' compensation and return to work process for AAs with work related injuries - Provide daily activity logs and end of shift reports - Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits - Maintain a clean and orderly environment - Monitor and ensure appropriate medical supply inventory is maintained - Participate in special projects and ad hoc tasks as assigned - Willing to be trained to teach First Aid/CPR/AED certification classes - Work flexible shifts which could include days, nights, and/or weekends - Communicate effectively - Display professional behavior - Multitask and have exceptional time management skills - Work in and embrace an inclusive and diverse atmosphere - Follow direction, policy, and procedures as per Amazon and local regulation - Maintain composure in emergencies and lead emergency response at the siteWe are open to hiring candidates to work out of one of the following locations:Bolton, ON, CANPREFERRED QUALIFICATIONS- Certified to teach first aid, CPR, and AED training from Heart and Stroke Foundation or Canadian Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Passion for promoting health and wellness- Experience coaching on body mechanics- Experience managing musculoskeletal disorders- Experience in ergonomics- Experience with federal and province specific regulations- Experience with Workers Compensation- Proficient in digital recordkeepingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/12/2024 10:08 PM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it's right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy-we do the same. This is healthy living at its finest. Join us.Click here for This is Marquise Hospitality video!Job SummaryNow, if you were to come on board as one of our Manager of Support Services, we'd ask you to do the following for us: Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, Laundry and Maintenance services Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline Maintain appropriate budgetary, cost and inventory controls Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks Implement and control a Food Safety Plan as well as HACCP, WHMIS, and all Workplace regulations for a safe work place Think you have what it takes to be our Manager of Support Services? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Eligible to obtain membership in the Canadian Society of Nutrition Management (CSNM) Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting Excellent leadership ability and customer service skills Excellent verbal and written communication skills Proficient with MS Office applications including Word, Excel and Power Point Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/12/2024 04:12 PM

Job Summary:THE TEAMLive Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management.Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. At Ticketmaster Fans come first.We care passionately about our fan's interaction with our sales and service channels and as the world's leading ticketing company, we are committed to setting the standard for a great fan experience. We support and guide fans by delivering exceptional service because live only happens once. THE JOBReporting to the Senior Manager - Planning & Workforce, this role will be responsible for supporting the delivery of specialist projects, business reviews and operational support requirements for the Contact Centre.This role will be responsible for creating and developing and maintaining short, medium, and long-term forecasting to ensure SLA's are met whilst working closely with the Planning & Operations Manager to establish effective global resource sharing models and processes. Operationally, it will be responsible for the smooth running of the day to day contact centre operation- ensuring a good service is provided to stakeholders, working with those stakeholders to overcome any obstacles that may threaten that service, providing accurate and timely reports. To ensure the continued development and success of the centre you will challenge the norm on a regular basis, you will be comfortable and confident to question and amend processes, procedures and ways of working to deliver better results.WHAT YOU WILL BE DOINGUse statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.You will be the direct line manager for the Planning Assistant in AU/NZ. Identify any processes that may impact the businesses reputation, suggesting alternative solutions and overseeing implementation of these solutions. Monitor incoming contact drivers / trends and feed this into the operations team.Ensure we are adequately staffed across all workstreams and call out any concerns/gaps.Liaise with the training team on any areas/gaps where we require further training.Proactively make recommendations to improve fan experience.Work with relevant technical teams to introduce any new processes.Respond to any business disruption affecting Fan Support and assist in solutions.Provide operational support to departments as necessary using experience and knowledge to support the management of that department during whatever challenge they are facing. Accurately map processes for automation. Highlighting areas of concern and potential cost savings.Liaise with internal departments to implement and thoroughly test automations.Liaise and co-ordinate with all internal departments on a regular basis to maintain relationships and effective working processes.Use BI tools to analyse data from various sources; highlighting trends, contact drivers and actionable insights.Work closely with your peers, offering support and guidance when required.Be proactive, make recommendations to continuously improve the Fan and client experience, including the internal service, putting solutions into practice.Monitor, measure, report and communicate on operational issues, opportunities and achievements within agreed formats and timescales.Liaise with other functional/departmental managers to understand all aspects and needs of development, and to ensure they are fully informed of operational objectives, purposes and achievements.Identify organisational gaps and any potential business disruption. Ensure all team members are participating and communicating effectively.Additional duties in line with business needs and requirements.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Has a thorough knowledge of Contact Centre and practices.Have a good understanding of Zendesk and Five9.Has experience of planning within a contact centre environment.Has a thorough understanding of all Contact Centre Departments including Fan Support, and Client Support. Strong leadership and communications skills.Conducts thorough searches for information when reviewing procedures or problems.Excellent time management skills and a high level of accuracy. Experience in taking complex datasets and statistical analytical techniques to produce actionable outputs. Has a thorough understanding of all Customer Service touch points and contact channels including Phone, Email, Social Media and Helpdesk .YOU (BEHAVIOURAL SKILLS)A strong collaborative ability to interact, influence and present to operational leadersHas an inquisitive mind and proactive nature, will think innovatively, creatively and challenge existing processes when reviewing procedures or approaching problemsCarefully considers the impact of a broad range of related issues or factors and considers alternatives when suggesting resolutions.Makes decisions in a timely manner, considering both the immediate and long-term consequences, applying logic in all instancesResponds with flexibility, positivity and resilience when faced with multiple demands, shifting priorities, ambiguity or rapid changeDemonstrates ethical behaviours and adapts own behaviour to take account of others' expectationsAsks appropriate questions to ensure understanding, in order to generate new ideas and innovative solutions.Organises time effectively and plans for future needs.Seeks to understand the business environment in which we operate and stays abreast of issues and events that have an impact on the business and industry.Displays ability to learn, change, and innovate.Promotes a positive and friendly culture and demonstrates ethical behaviour.Carefully weighs the impact of a broad range of related issues or factors.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#TM-onsiteSalary: . Date posted: 04/15/2024 09:30 AM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it's right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy-we do the same. This is healthy living at its finest. Join us.Click here for This is Marquise Hospitality video!Location: 300 Rainview Drive , Maple, L6A 3P8Job SummaryNow, if you were to come on board as an Environmental Services Manager, we'd ask you to do the following for us: Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff. Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client. Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed. Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement. Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits. Active participation in the Health and Safety Committee for the facility. Attend client meetings as applicable to the areas in housekeeping and laundry. Ensure all Marquise staff is appropriately trained in and follow infection control programs. Interact with suppliers and vendors as it relates to housekeeping and laundry services. Recruit, hire, performance manage and discipline all housekeeping and laundry staff. Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments. Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc. Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff. Recommend equipment and supplies needed for housekeeping and laundry operations. Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter). Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable as it relates to environmental services. Participate in the completion of the Balanced Scorecard for the unit. Meet and check-in with the client on a regular basis and attend meetings as requested. Take the lead and coordinate schedules for environmental special projects. Think you have what it takes to be an Environmental Services Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Post-secondary education an asset. Three years of management experience in healthcare, facilities, environmental services or related. Excellent communication skills, both verbal and written. Proficient computer skills, specifically with Windows. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/15/2024 04:12 PM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Start Date: ASAPStatus: Full-TimeSchedule: Monday to Friday, 30-35hrs/weekWage: $20.00/hrLocation: 33 Spectacle Lake Drive, Dartmouth, NS B3B 1X7Important Information: Previous management experience in the food service industry is required. Training provided. As the Area Supervisor you will cover sick calls and/or day off requests in units. Must have your own transportation as travelling to different units is required. Mileage will be paid. You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine creating a place where tomorrow's leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that's why this is so much more than a job.Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today's students. Join our commitment to providing responsible, healthy-eating solutions.Click here to view our Team Member video!Job SummaryAssists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service. Essential Duties and Responsibilities: Assist the Shift Managers to supervise multiple food service units. Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees. Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost. Communicate positively and enthusiastically to the café patrons and address their issues promptly. Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations. Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office. Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process. Qualifications:Think you have what it takes to be our Food Service Supervisors? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. At least one year of strong operation food industry management experience. FoodSafe Level 1 Certification. Comprehensive health and safety knowledge and training. Knowledge of food service catering. Strong supervisory skills and the capability to motivate and lead staff. Employee relations experience in a unionized environment is an asset. Excellent customer service skills. Excellent communication skills (written and verbal). Knowledge of Microsoft Office. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/16/2024 04:13 PM

Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Recommended, Four-Star property offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionNight ManagerBe an ambassador for the Fairmont Brand and the Fairmont Empress Hotel as Night Manager. You will provide leadership and strategic planning to our overnight colleagues in support of our service culture, maximized operations and guest satisfaction.What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsCompetitive starting salary of $ 75, 200 per annumWhat you will be doing:Reporting to the Director, Front Office, responsibilities and essential job functions include but are not limited to the following:Supervision of all colleagues under his/her direction, including Housekeeping and StewardingSupervision and performance of all night audit functions, ensuring the proper balancing and control of hotel revenue, both rooms and food & beverageRepresenting management of The Fairmont Empress during the midnight shift by ensuring the company policies and operation standards of the hotel are maintained at all timesEnsuring rooms revenue is maximized, balancing average rate and occupancyParticipates in rooms forecasting, including yield and inventory managementStaying current of industry/competitive trends and making recommendations for improvementDemonstrating excellent Guest Service and maintaining a high level of employee relationsEnsuring effective supervision, training, development, performance counseling, providing motivation and a sense of empowerment to employeesActively seeking feedback and following up on Guest commentsFunctions as key member of Hotel Leadership TeamResponsible for nightly general network maintenance and performing End-of-Day functionsPrincipally responsible for activating the crises management team to ensure the life and safety of all guests and employees of the hotel and for maintaining safe environmentRegularly tour all areas of hotel operation and report deficiencies to Department Heads accordinglyA catalyst for change and desire to constantly improve Front Office/ Night operationOther duties as assignedQualificationsQualifications:Previous Front Office experience in a "lead" or supervisory role, including a strong working knowledge of Front Office operating systemsStrong personal initiative with a desire to achieve results above expectationsAccounting experience an assetExcellent knowledge in revenue managementStrong Guest Service orientation with excellent interpersonal and training skillsHighly organized, results-oriented with the ability to be flexible and work well under pressure in a fast-paced, changing environmentStrong Leadership skills, able to lead employees to achieve the department's vision and measurable goalsProven commitment to health and safetyPrevious experience at supervisory level within Rooms DivisionPost-secondary education in Hotel Management a strong assetPrevious experience in a unionized environment an assetAdditional InformationPhysical Aspects of Position (include but are not limited to): Constant standing and walkingFrequent bending and kneelingFrequentcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 10:07 PM

Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Recommended, Four-Star property offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionASSISTANT FRONT OFFICE MANAGERReporting to the Director of Front Office, the role of AFOM is responsible for a seamless operation of the Front Office department at all times.What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsCompetitive starting salary of $ 54,400 per annumWhat you will be doing: Supporting company and hotel policies and procedures including the promoting and participation in Colleague Engagement, Health and Safety, Voice of Guest, Forbes Luxury Standards, and ALL Loyalty ProgramParticipating in scheduling, ordering, and financial reportingAbility to work effectively and provide leadership in a management team with shared responsibilities.Oversee Front Office daily operations as "manager on duty", with direct accountability for leadership of Front Office operations (Front Desk, Guest Services, Reservations, and Royal Service).Coaching and development of Colleagues to ensure service standards and goals are met and exceededResponsible for ensuring that all guest issues/complaints receive prompt action and follow up and are communicated effectively to all relevant areas.Taking charge of Groups and Tours from a Front Office perspective from pre-convention meetings to on-site support for Directors and GuestsLiaise with key departments (Housekeeping, Food & Beverage, Royal Service, Reservations and Sales and Conference Services) to ensure smooth sense of arrival and departure.Participating in interviewing, recruiting and selection of new team membersLiaise with VIP parties, special attention guests, ensuring that accommodation is in order, inspecting where necessary, greet, escort and contact when possible upon arrival.Liaise with the F&B team to ensure proper communication of amenities and guest requests.Attendance at all required Hotel meetings.Thorough knowledge of emergency procedures and general crisis situation proceduresAll other duties as assigned.QualificationsYour experience and skills include:Excellent knowledge of Front Office ProceduresKnowledge of Micros Fidelio Opera and Microsoft Office ApplicationsPrevious leadership experience requiredHighly organized, career and result oriented with the ability to be flexible with work hours including night shifts days off, assignments and additional duties.Must be able to work well under pressure in a fast-paced and constantly changing environmentMust possess excellent interpersonal and motivational skillsSecond language is an assetProfessional manner, positive and resilient personality and ability to work with minimal oversightExcellent interpersonal and communication skills, both written and verbal.Degree/Diploma in Hospitality Management or a university degree, a strong assetAdditional InformationPhysical Aspects of Position (include but are not limited to): Constant standing and walkingFrequent bending and kneelingFrequentcarrying and lifting up to 75lbsVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 10:07 PM