Overview of salaries statistics of the profession "Transit Account Manager in Australia"

Full time, Permanent Role for Recent Graduates|$65,000 Salary PackageOur client is a leading name in the financial services industry, specialising in insurance solutions. Renowned for their commitment to excellence and client-focused approach, they offer comprehensive services tailored to meet the diverse needs of their clientele. They are passionate about training recent Graduates in Economics / Finance who have a true drive to grow in this field with ongoing training and support.As a Customer Service Administrator, you'll handle inbound and outbound calls to customers, providing assistance with various financial services inquiries, including policy details, claims processing, onboarding and account management.While recent graduates are welcome, we seek individuals with a strong dedication to customer satisfaction, excellent communication skills, and the ability to quickly grasp financial concepts. You will be responsible for maintaining accurate records of interactions, ensuring compliance with industry regulations and upholding the company's standards of service excellence.We are seeking recent graduates who are enthusiastic, eager to learn, and passionate about providing exceptional customer service. While prior experience in the financial services sector is not required, candidates should possess strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.This role offers an excellent opportunity for recent graduates to kickstart their career in the financial services industry and gain valuable experience in a dynamic and supportive workplace. If you're ready to embark on a rewarding career journey we encourage you to apply and join our esteemed team.Alternatively, if you have experience in financial services within Customer Service including superannuation, wealth management, insurance or banking, we will consider your application for other positions suitable that may arise.- Full time, on site permanent role for Recent Graduates- $65,000 salary package- CBD location on site- Ongoing supportive training and development in a dynamic and rewarding workplace

About OEG Sports & Entertainment: OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well! We play hard as a team, and with devoted integrity towards our common purpose. We have commitments to innovation and growth, combined with performance excellence that ensures a fair return on investment. We develop our people to be leaders in our industry, and we invest in our communities. Through our world class talent, we strive to WIN. ON and OFF the ICE. About the Role:The Manager, Hockey Broadcasting & Media for the Edmonton Oil Kings will have a laser like focus on connecting our passionate fans with their favorite team. From statistics to media notes to the broadcast of our game, this role is an ambassador for the Oil Kings brand like no other. You will be responsible for maintaining and creating relationships with members of Edmonton’s media professionals to help elevate the Oil Kings brand to a higher level.This position is instrumental in helping the Oil Kings brand deliver “I Remember Moments” and memories to our fans both in the arena and in the community. This is a fast-paced role that is perfect for those with a creative spirit who thrive in both dreaming and doing! Your Focus in this Role:Manage all hockey related content and reporting metrics for the Edmonton Oil Kings website (oilkings.ca)Contribute written, video and audio content to oilkings.caTraffic and upload content to oilkings.caProvide monthly analytics on website performance / visitsAct as the point of contact with the Western Hockey League (WHL) on all website mattersProduce all written communications for the Edmonton Oil Kings, including:All notices of Media Availability and Press ReleasesGame previews and post-game recaps for all Edmonton Oil Kings games (home and away)Conducting and posting all interviews with Edmonton Oil Kings players and coachesManage the relationship with the media stations in Edmonton, including:Arranging media support throughout the season for theme gamesManaging requested interviews from the media with players and hockey operations staffManage all current and historical statistical information of the franchiseManage and produce the online roster and bio pages for all Edmonton Oil Kings players and staffBroadcast all Edmonton Oil Kings games as the play-by-play voice for the teamTravel with the team to all road games (pre-season, regular season and post-season)Manage all elements of the broadcast on the iHeart radio platformLead all interactions with Bell Media / iHeart Radio on the reporting and performance of the audio broadcastManage the Edmonton Oil Kings YouTube channelDesign and provide content for a unique Game Day Program for every Edmonton Oil Kings home gameManage the road ticket requests for Edmonton Oil Kings players and their familiesWorking with OEG People & Culture team to setup a Placement Student to intern on the Oil Kings brand Who You Are:You’re a positive person with a customer-centric focusYou’re a self-starter that is excited by autonomy and has a relentless drive to exceed expectationsYou’re open-minded and don’t mind adjusting on the flyYou believe in a team-first mentality and you thrive in a collaborative, egoless environmentYou’re organized, have a keen eye for detail, and incredible time management skillsYou have a talent for building great working relationships at all levels within an organization Education, Experience and Skills:Degree or Diploma in Communications, Marketing, Journalism, or Public Relations1-3 years of experience in a Communications or similar role is required3-5 years of proven experience in play by play broadcastDeep knowledge of the game of hockey, including rules and terminologyExcellent verbal communication skills with the ability to articulate hockey games clearly and effectivelyAbility to travel via team bus throughout Western Canada and into the United States of AmericaStrong computer skills with proficiency in Microsoft Office (Word, Excel and PowerPoint)Positive, energetic and professional attitudePossess a high level of accuracy and attention to detailAbility to work independently and under tight deadlines while maintaining excellent communication and interpersonal skills.Strong organizational skills with the ability to manage multiple projects and tasks simultaneously.Ability to work with a dynamic group of individuals in many different departments and prioritize tasksHigh level of poise and professionalism when dealing with all internal and external stakeholdersProactive and resourceful with an ability to “make things happen”Good balance of creative/communications instincts and logical, analytical skillsAbility to work evenings, weekends and holidays as required by event and promotions schedule What’s in it for you?100% Employer Paid Benefits + RSP Matching ProgramOilers, Oil Kings, and Live Entertainment Ticket OptionsHealthcare and Lifestyle Spending Account OptionsOn-Site Parking and Transit AllowanceOn-Site GymBeautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT!Social Work Culture + Employee EventsSalary: Inquire. Date posted: 04/08/2024 04:23 AM

BASIC QUALIFICATIONS• Minimum B2.2 level German Language Certification is Mandatory, C1 preferred.- Graduation in respective German Language through renowned Campus 2024 can also apply.• Business proficient fluency in both written and verbal English and German languages. • Strong investigation skills to find root cause of metric issues and the ability to provide viable solutions for Sellers. • Awareness of how your direct actions impact the buyer experience and Amazon's potential for bad debt. Flexibility to work various shifts, including working one weekend day or alternative start-end times • Experience with Microsoft Office, including Outlook, Word, and Excel Ability to compose a grammatically correct, concise and accurate written and verbal response. • Embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow. • Demonstrated ability to deal with ambiguity Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers • Demonstrates effective communication, composure, and professional attitude Exemplary performance record, particularly with regard to quality & productivity Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.DESCRIPTIONOverview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. Key job responsibilitiesOverview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. POSITION DESCRIPTION: Account Health Support German Specialist LANGUAGE REQUIREMENTS: English & GermanPROCESS TYPE: Voice Process (Inbound and Outbound Calling) SHIFT REQUIREMENTS: Rotational Shifts and Week Offs (should be flexible to work as per business requirements)The Account Health Support Specialist acts as the primary interface between Amazon and our business partners. The Account Health Support Specialist will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Account Health Support Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases. The Account Health Support Specialist position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate complex transactions. The Account Health Support Specialist will be required to engage in frequent written and verbal communication. They also will be required to contact business partners by phone. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONSInterpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers. Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns. Problem solving skills. Bachelor's Degree. Demonstrated ability to analyze problems logically. Self-disciplined, diligent, proactive and detail oriented. Time management and organizational skills. Proven ability to work in fast paced dynamic environments where decisions are made without compromising on customer experience and financial losses. Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns. Demonstrated positive, results oriented attitude. Team player capable of learning and sharing knowledge in global team environment. Ability to effectively manage time, and individually prioritize multiple tasks of competing priority. Ability to maintain high levels of confidentiality and data security standards. Demonstrate flexibility to work overtime hours as per business requirement. Proven ability to correctly identify fraud patterns.Salary: . Date posted: 04/08/2024 09:50 PM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAre you passionate about improving the quality of Customer experiences? Do you like to dive deep to understand complex problems? Do you strive to create Customer-centric solutions that drive measurable results on metrics that matter for company's success? Does owning a global charter sound exciting? If yes, then we have the role for you!Key job responsibilities• Define seller experience and execution goals for SRP (Seller Rewards Program)• Manage support cases requested from both Selling Partners and Program owners, and resolve them in defined SLA• Conduct deep dives on trends and identify program, policy or process improvements to reduce contact volume over time• Effectively communicate trends, focus areas, solutions and impact to stakeholders, including senior leaders• Drive root cause elimination projects (e.g., updates to SRP landing pages, workflow management) in partnership with product and tech teams• Drive standardization of operational procedures; partnering with frontline seller support team, account management team etc. to build repeatable and predictable structures in areas of ambiguity to increase consistency and reliability of operational performance• Identify and implement mechanisms and solutions for continuous improvement in the charterA day in the lifeWe are seeking an entrepreneurial and motivated individual with a strong user support and project management background, a passion for customers, exceptional communication skills and a logical mindset with a supreme attention to detail. The ideal candidate will have an intense drive to get to the root cause of complex issues and enjoys deep diving. They will also thrive on challenges to simplify complex operational processes, and have a successful track record of simplifying business processes.About the teamThe Seller Rewards Program (SRP) is a seller loyalty program hosted by Amazon that gives sellers the chance to win rewards for various actions and help them kick start their journey on the marketplace. The vision of SRP is to provide sellers (who are able to adopt best practices on the e-commerce marketplace) an opportunity to be rewarded for providing the best customer experience. This cross-geography program has been adopted by thousands of sellers redeeming millions of dollars in rewards.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/08/2024 10:31 AM

Position Title: Administrative Specialist, Procurement(Finance)- HybridStatus of Employment:PermanentPosition Language Requirement:English, FrenchLanguage Skills:English (Reading), English (Speaking), English (Writing), French (Reading - A - Beginner), French (Speaking - A - Beginner), French (Writing - A - Beginner)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2024-04-24 11:59 PMYour role Reporting to the Manager of Operations, you will advise requesters on procurement of goods and services, ensuring compliance with corporate procurement standards and policies. Also, your analytical skills, sound judgment and communication skills will allow you to assume the daily responsibilities related to the role of a buyer, namely: Performs a needs analysis with customers and determines the appropriate method of supply.Analyzes and processes purchase requisitions, creates and authorizes purchase orders, amends related documents as required to reflect cost variances between purchase orders, invoices and acquisition cards.Research and evaluate new sources of supply.Conducts assigned vendor selection processes; analyzes requirements; prepares RFP; develops evaluation grid; submits requests to vendors. Analyzes responses and makes recommendations to requestors.Negotiates with suppliers, as requested, on prices of goods or services and other terms and conditions.Ensures compliance with purchasing terms and conditions and communicates with suppliers or requisitioners as required.Ensures that transactions and contractual documents take into account the various issues, risk elements and reflect the commercial agreements and terms and conditions.Fills out appropriate forms and documents; prepares correspondence and reports as required to ensure necessary follow-up.Familiarizes others with their work by explaining their own tasks and informs the applicant in real time of the progress of projects and/or actions in progress.We are looking for a candidate with the following: Qualifications: College diploma or equivalent.Purchasing Management Association of Canada (PMAC) certification, an asset.Two years' experience or more in similar or related positions or activities.Skills:Proven client service skills and experience.Experience with tendering processes (RFPs) an asset.Excellent knowledge of Microsoft Word, Excel and PowerPoint.Advanced knowledge of SAP.Strong interpersonal and team-playing skills.Able to take initiative, be proactive, and work independently.Proven negotiation skills.Strong ability to multitask and prioritize in a busy, high-pressure work environment.Highly organized and able to meet tight deadlines.Attention to detail and accuracy.Open-minded and comfortable adapting to change.Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected] . You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location:Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Work Schedule:Full timeSalary: . Date posted: 04/10/2024 08:06 PM

​​Full-time permanent position | $65K per annum plus superLocated in Malvern | Close knit, hardworking and welcoming teamSouth Australian family owned and operated businessAbout the companyTrading for over 70 years, Routleys Bathroom Kitchen Laundry keep their customers at the heart of everything they do. A South Australian family owned and operated company, Routleys supply plumbing fixtures and kitchen white goods to the building industry, interior designers and home renovators. Employing over 47 staff, Routleys concentrate on providing the best possible products, and advice given from experienced and qualified Interior Designers and Consultants. The beautiful showroom and offices are in a prime location on Unley Road. About the roleAs the Customer Service Liaison Officer – Builder, your primary focus will be to make life better for the customer with simple solutions to resolve their problems and needs. You will liaise with builders as well as suppliers and internal departments to provide timely and accurate delivery of goods. This role is offered on a full-time permanent basis and the working hours are Monday to Friday, 8am to 5pm. This is an outstanding opportunity to join the Routleys family.DutiesGeneral Liaison with:Suppliers to check delivery dates into the warehouseClients to arrange deliveries and collections and discuss any delays/problems with deliveriesWarehouse staff to organize timely deliveryInternal sales consultants as requiredInternal accounts department as requiredSkills & experienceVersatile professional with experience in customer serviceStrong MS Office suite knowledgeExcellent communication and organisation skillsWarm and friendly phone manner Experience in the building industry is advantageousCulture & benefitsHigh staff retention rate and excellent reputation in the industry Extensive training for continual growth and developmentGreat team environment with social activitiesBeautiful and modern offices How to ApplyClick APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Ruth Haren quoting reference number JO-2404-9244. Telephone enquiries are welcome on (08) 8100 8875. ​

Position Title: Administrative Support - Level II, Accounts Payable (Finance) - HybridStatus of Employment:Temporary Long-Term (Fixed Term)Position Language Requirement:English, FrenchLanguage Skills:English (Reading), English (Speaking), English (Writing), French (Reading), French (Speaking), French (Writing)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2024-04-25 11:59 PMCBC/Radio-Canada's Shared Services Centre (SSC) is a reliable, one-stop resource that provides quality, timely and consistent service, while focusing on delivering an excellent client experience to all employees. As the Administrative Support - Level 2, you play an important role within the Financial Services of the department. This is a temporary role for a period of 1 year.This department is responsible for : Account PayablesAccount ReceivablesBillingAdministration of the corporate credit cards program The role is mainly but not limited to the following responsibilities: Ensure the timely and accurate payment of all CBC/Radio-Canada purchase orders, non-purchase orders payments. In addition, you will also ensure payment on tax remittances to the appropriate level of government (Federal or provincial), respond to internal and external queries regarding payments, and recommend and develop operating efficiency improvements. You will also ensure that the activities are conducted effectively and ethically and comply with the organization's policies and standards as well as relevant regulations and laws. Key Tasks: Review and verify invoices / payments requisitions for appropriate documentation and approval prior to inputting into the AP system.Responsible for the timely and accurate processing of accounts payable and expense transactions including Journal entries.Responsible for coding invoices, expense reports, payment requisitions etc., with the correct codes conforming to CBC/Radio-Canada standard procedures and policies.Ability to apply the correct sales tax treatment to all invoices (Input Tax Credits/Input Tax Refund restrictions, monitoring and evaluation, PST self-assessment).Maintain, create and approve vendors in our accounting system and maintain overall vendor database.Handle internal client and vendor inquiries or correspondence via telephone, mail, email and remedy tickets.Prepare and perform payment cycles (EFT, Cheque or Wires/ACH).Research and resolve invoice discrepancies.Verify vendor accounts by reconciling the vendor statements.Provide supporting documentation for internal audits or requests for information.Performs other duties as required to support the overall SSC Financial Services department, which may include but not limited to credit card management, Account Receivables and billing. We are looking for a candidate with the following: Post-secondary education in accounting, finance or Business Administration or equivalent.A minimum of at least 2 years' of experience in a related field or similar organization.Fluency in English and French is mandatory.Excellent written and verbal communication skills in both official languages.Solid understanding of basic bookkeeping and accounting payable principles.Knowledge of SAP (Asset).Advanced knowledge of Excel (pivot tables, functions and data handling) and Microsoft products.Advanced knowledge of sales taxes (Asset).Attention to detail, strong concentration skills required.Good analytical skills and strong ability to solve a variety of problems.Strong judgement, initiative and resourcefulness.Excellent interpersonal skills.Good organizational skills, ability to manage several priorities and meet multiple, tight deadlines.Discretion, diplomacy and tact in communications with internal and external stakeholders.Maintains a high level of confidentiality at all times.Excellent customer service skills and good team player.Ability to work overtime, as and when required.Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected] . You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location:181 Queen Street, Ottawa, Ontario, K1P 1K9Work Schedule:Full timeSalary: . Date posted: 04/12/2024 08:07 PM

BASIC QUALIFICATIONS- 2+ years of program or project management experienceDESCRIPTIONAmazon Devices is the team behind Echo with Alexa, Fire TV and Kindle, and is one of the most innovative and fastest growing businesses at Amazon. We are looking for a self-starter with strong analytical and communication skills to support the sales and marketing teams as we grow Amazon's innovative consumer technology business through the retail channel in Australia & New Zealand.The successful candidate will be a detail-oriented individual with a bias for action in managing day-to-day sales operations for our retail channel. You will support internal sales & marketing teams along with our external retail partners where you provide superior service levels and focus on sales and operational excellence in planning, promotional execution, reporting and claims processing. You will have a passion for diving deep into data, providing insights and have a track record of managing multiple datasets whilst inventing and simplifying existing analytics processes. Furthermore, you will orchestrate the coordination of key internal business management and project initiatives that advance our business efficiency, channel engagement, and expand on our opportunities for growth.This is an individual contributor role within the team, with the opportunity for career growth as you scale your impact, implement new and improved initiatives, and contribute to our great work environment.Key job responsibilities• Drive planning and organization of the Device team to best serve the offline retail channel of CE and IT partners.• Centralizing budget, spend and promotional execution• Manage and monitor sales and stock reporting, in close partnership with Sales & Inventory Management stakeholders and retail partners, as well as building new information exchange processes for increased visibility and insights with real-time analysis.• Excellence in project and process-based work esp. simplification of process without compromising outcomes.• Play a vital role in supporting new product launches into the channel, working with our Sales and Marketing team, engaging with retailers and distributors direct.• Coordinates with Legal, Account Managers and Tax teams to draft new contractual arrangements and maintains existing contracts to ensure the scope of services, KPIs and terms are kept up to date with changing business needs.Time-management and organizing of resources to complete projects on time, to specification, and at expected quality.• Drive key project initiatives, engaging with retail partners and internal stakeholders across regions.• Orchestrate business management coordination aiding in short & midterm planning.• Communicate regularly with project stakeholders to gain alignment and present business value, across the organization.A day in the lifeTo succeed, you'll need to be willing to roll up your sleeves, show hustle, and work collaboratively across multiple teams and external retail partners. You will play a vital role in the day-to-day operations of the ANZ devices teams, managing promotional plans, processing claims and diving deep into the data to provide insights and measure success of sales & marketing initiatives.About the team:Amazon Devices-the team behind Amazon Echo, Kindle E-Reader and Fire TV-continues to be one of the most innovative and fastest growing businesses at Amazon. Join a rapidly growing team filled with opportunity to both deliver on new ideas as well as scale your impact. You will report into the offline sales team and be part of a team that embraces calculated risk taking, moves fast to bring value to customers and has fun together while doing so.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Knowledge of Lean principles and DMAIC methodology- Experience in MS Access and SQL- Experience in requirement gathering and ability to write clear and detailed requirement documentAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 09:08 AM

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Requirements: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and proceduresRequired qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:28 PM

BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Lean Six Sigma Black Belt CertificationDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.AWS Support is seeking an experienced Program Manager to drive scalable and streamlined continuous improvement initiatives across the Business. You will have direct influence on how thousands of Cloud Support Engineers around the world leverage tools, interact with customers, and engage with internal engineering teams to ensure we deeply understand our customers and respond quickly to their needs.Key job responsibilitiesAs a Program Manager in AWS Support you will:• Lead Improvement Projects / Kaizen events (Lean, DMAIC, DFSS, etc.) to bring together cross-functional teams to identify opportunities and achieve targeted performance improvement in a compressed timeframe• Bring your expertise, problem solving skills, and creativity to add value to our team• Unify distributed efforts and own the plan to deliver quality outcomes for our customers• Work across orgs to ensure we continue marrying internal support capabilities with best-in-class customer experience as new services and features are launched• Manage programs to continuously improve our organizational efficiency as AWS continues to grow• Promote the use of Lean and Six Sigma principles• Provide thought leadership and influence change at all levels of the organization• Manage projects ensuring on-time delivery of commitments through planning, execution, engagement, documentation, and monitoring of project/program workA day in the lifeIn this role, you will drive a continuous improvement roadmap, lead and facilitate Kaizen events, act as a change agent in the organization by driving change and implementing continuous improvement tools. You will support stakeholders build, test, and deploy cross-functional solutions to address a wide variety of critical business problems. You will take complex opportunities and break them down into manageable pieces, then ensure timely delivery of solutions. You will identify technical/resource options to successfully deliver and drive adoption of solutions. You will assess costs, benefits and ROI, identify/mitigate risks, manage escalations, and balance business needs with technical constraints.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloudWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldSalary: . Date posted: 04/18/2024 10:11 PM

Management of the delivery of projects through any or all of the development stages, such as town planning, documentation, tender, contract award, construction, fit out and handover on behalf of clients.Monitor and administer consultant, sub-contract and / or construction contracts as required to complete the project.Ensure all time and cost parameters are met in the delivery of the project.Ensure quality of the completed works is delivered to the agreed targets / parameters.Ensure any potential risks to the successful delivery of the project are identified and managed.Prepare weekly / monthly project reports for presentation to the client, detailing the status of the project to date.Manage the external consultant team in the preparation and delivery of the necessary documentation to progress projects through to completion.Conduct meetings (including design & site meetings) as required, including preparation and distribution of meeting minutes / action statement in a timely mannerCoordinate and manage the resources (both internal and external) necessary to achieve the agreed project outcomes.Maintain detailed project management files for each project you have responsibility forManage the preparation of detailed development programmes for projects.Manage the preparation of detailed project budgets / cost reports for projects.Prepare consultant briefs and negotiate and award consultant appointments as required.Administer contracts, including monitoring of programmes, administration of invoices / progress claims, etc.Convene, chair and minute regular design and site meetings and distribute minutes in a timely manner.Manage day-to-day actions / issues to ensure successful completion of the project, including monitoring and issuing of instructions to consultants, sub-contractors, suppliers and head contractors.Liaise with the client and relevant authorities as required to ensure successful completion of the project.Prepare monthly project reports for presentation to the client, detailing the status of the project to date, including status of time, cost and quality and identification of any potential risks to the project.Other management / general duties as require to complete project within required time linesAccurately record time spent working on various projects. Issue time sheets to accounts for invoicing at the end of each month.2-5 years Project Management experience delivering building projects valued at 20million AUD+Qualification in Project/Construction Management, Engineering or Architecture

BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONWould you like to work on one of the world's largest transactional distributed systems? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Tax Services is the place for you. Tax Services responsible for the tax calculation platform, we provide the core services that calculate the accurate amount of transactional taxes (sales tax and VAT) on Amazon. We thrive on providing the correct tax amounts to the customer at order time, and make sure audit records are stored safely to meet tax law requirements around the globe. Our challenges include staying on top of the complex and ever-changing global tax rates and laws as well as computing calculations correctly and quickly, thousands of times a second, and each one needs to be right. We are looking for software engineers who thrive on complex problems and relish the challenge of operating complex and mission critical systems under extreme loads. Our systems manage hundreds of millions of records, and responds to millions of service requests per minute. Ã, Do you think you are up to the challenge? Or would you like to learn more and stretch your skills and career?We are looking for an experienced, customer obsessed Technical Program Manager who is able to collaborate effectively with a technical team and be responsible for key aspects of the software customer experience on a new consumer service. In this role you, will lead the definition, and shepherd the development, of new features as well as important optimizations to the service. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, program managers, user experience designers, marketers, customer service leads as well as internal & external product stakeholders across the company. This role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/16/2024 10:14 PM

BASIC QUALIFICATIONS- - 3+ years of program or project management experience- - Bachelor's degree and/or recognized equivalent work experience • 4+ years' experience in a Contact Center Workforce Management & Scheduling role required.- - Demonstrated experience and success in WFM or Operations oriented projects in Contact Centers. •- - Demonstrated experience managing routine scheduling and RTA work in multi-channel global contact center environments including phone, email.- - Analytical and solid communications skills are essential to be successful in this role•- - Advanced skills using Microsoft Excel in a business environment•DESCRIPTIONWe are looking for an Good Workforce Management (WFM) Program Manager I, who is passionate about their work, understands how to manage contacts across a network of contact centers, and who has the ability to contribute new innovations within the Amazon Account Health Support Workforce Management Team. The ideal candidate will possess experience in typical workforce management disciplines: scheduling, RTA, intermediate level reporting skills, and experience optimizing manpower in contact center environments. The ideal candidate would also support and own proactive tactical workforce management responses to address service level challenges. In this role you will experience a wide range of problem solving situations that require immediate real time intervention, as well as short term scheduling management and planning (1-16 weeks in advance).Key job responsibilities• Develops schedules that effectively deliver staffing levels that consistently achieve service level commitments across all sites/languages/markets.• Manages non-productive time request process and planning, ensuring activities are planned without impacting SLAs.• Responsible for the onboarding of new hires into scheduling system.• Reviews and processes schedule change requests.• Performs ongoing analysis of current staffing and efficiencies comparing them to current staffing requirements to insure proper staffing in all skills 24X7.• Leads weekly staffing review meetings detailing previous and current week's performance and forecasted performance of remainder of current week and next week, while also identifying risks.• Scheduling, re-scheduling, schedule rollovers and optimization of team meetings, one on ones, training, and various other off phone activities.• Break optimizations as per site specific legal guidelines.• Work with CASA (Aspect team) and Workforce PM Aspect onboarding into Account Health Support set up.• Post launch, attending meetings in regular intervals with Aspect admin team for learnings, updates, call-outs & implementations.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- - Hands on experience in managing Aspect is highly desirable- - Scheduling of associates based on interval wise volume delivery pattern in Aspect- - Breaking down monthly, weekly and daily volume into interval level volume distribution by following historical trend- - Schedule staffing following interval wise volume requirement and DOW distribution- - Forecasting of interval level volume & AHT following historical trend- - Maintaining headcount database based on joiners and leavers update- - Conducting shift bid process to help shift rollover for agents- - Optimizing breaks, meeting and other non-productive times by following staffing over under/gap- - Adjusting based on change in DST (day light saving)Salary: . Date posted: 04/22/2024 10:46 PM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionThe Housekeeping department at the Fairmont Royal York Hotel maintains 1365 guestrooms and two hundred and twenty-eight thousand square feet of public spaces. Reporting to the Director of Housekeeping, the Senior Operations Manager, Housekeeping will be responsible for leading, developing, coaching and training a multi-cultural team to ensure the cleanliness of the hotel, while providing exceptional guest service. The responsibilities involve working as a team, in partnership with the other Housekeeping colleagues, management and non-management, to achieve the departmental vision and goals. The Senior Operations Manager, Housekeeping provides the opportunity for the development of team building, organizational, and leadership skills.Leads and coaches the Housekeeping teams towards achieving exceptional levels of guest service and employee satisfaction results, through the application of all Corporate and property standards and policiesPrimary responsibility is to manage the day to day operations of the Room Attendant, Floor Support and Housekeeping leadersEnsure the completion of all projects assigned daily to Room Attendants & floor supportPurchasing of all housekeeping supplies to maintain adequate par stocks for room attendants, housemen and restockers including management of the PO process and all upkeep and cleanliness of all storage rooms)Responsible for the successful performance of all aspects of the Housekeeping DepartmentMust have an extremely keen eye for detail and must be relentless in pursuit of excellent service and cleanliness standards within the guestrooms and surrounding environmentHelp to develop departmental policies and procedures by which the highest possible degree of cleanliness, maintenance and aesthetic value is achievedHandling guest complaints and follows through on actions requiredPlanning of special projects associated with a flagship property of 1,365 guestroomsCoordinating continuous preventive maintenance and other programs with Maintenance and Front Office operationsDeveloping, implementing and maintaining a Fairmont Standards based training manual, which is a live manual requiring continual updating.Maintaining labour expenses to guidelines set forth in the labour standardsManaging expenses to within the parameters of the budgetPreparing of monthly reports on preventive housekeeping maintenance and analyses of loss/usage per occupied room on every major expenses category, including, but not limited to labour, chemicals, guestroom supplies, linen, laundry and contract cleaningActively participate in the effective management of employee relations within the department through involvement in recruitment, performance appraisals and reviews, recognition and incentive programs and communication meetingsBuilding relationships with the 15 leaders and 250 unionized staff members in the Housekeeping and Laundry DepartmentsDevelop and maintain close and effective working relationships with Front Office, Engineering and other cross-functional departmentsForming a strong relationship with the Union and the housekeeping departmental shop stewardsEnsuring accurate accident reporting by the Housekeeping leadership teamManaging the return-to-work and work hardening programs for employees whom have had a workplace accidentCommunicating with the Health & Safety manager regarding employee statusesProactively looking at new equipment and techniques to assist an aging housekeeping workforceDeveloping and monitoring of departmental Health and Safety training programsCoordinating continuous improvement in the areas of fire safety and emergency proceduresResponsible for a safe working environment for all staff membersOther duties as assigned by the Assistant Director of Housekeeping and the Director of HousekeepingQualificationsHotel Management/ Hospitality & Tourism degree or equivalent diploma is expectedA minimum of 1-2 Years of experience as an Housekeeping Manager in a large hotel or a Senior Housekeeping leader in a mid-scale hotel with proven results -Operational Excellence, Colleague Engagement and Financial.Must be a highly effective leader, possessing a high degree of interpersonal, organizational, communication skills, ambition, drive and determination.Must have a passion for housekeeping!Proficient in Excel, in particular creating spreadsheets and ability to create administrative processes through process mapping..Ability to motivate colleaguesGood problem solver with the ability to think outside the box.Knowledge of Property Management System (Fidelio, Opera or equivalent), Microsoft Office and Outlook are required.Will be required to work weekends and some eveningsHours need to be flexible to accommodate to operational needsAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM

BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONWould you like to work on one of the world's largest transactional distributed systems? How about working with customers and peers from the entire range of Amazon's retail business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a technical program manager who likes to solve business problems, the eCommerce Services (eCS) Architecture and Infrastructure Team is the place for you.We build systems that span the full range of eCommerce functionality, from Privacy, Identity, Purchase Experience and Ordering to Tax and Financial integration. eCommerce Services (eCS) manages several aspects of the customer life cycle, starting from account creation and sign in, to placing items in the shopping cart, proceeding through checkout, order processing, managing order history and post-fulfillment actions such as refunds and tax invoices. eCS services determine sales tax and ensure the privacy of our customers. Our mission is to provide a commerce foundation that accelerates business innovation and delivers a secure, available, performant, and reliable shopping experience to Amazon's customers.We are looking for an experienced, customer obsessed Technical Program Manager who is able to collaborate effectively with a technical team and be responsible for key aspects of the software customer experience on next generations applications and services. In this role you will lead the definition, and shepherd the development, of new features as well as important optimizations to the services. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, program managers, user experience designers, marketers, customer service leads as well as internal & external product stakeholders across the company. This role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/24/2024 09:23 AM