Overview of salaries statistics of the profession "Ticket Office Manager in Australia"

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.The Data Engineer is a strong technical team member with certifications and experience developing and operating Microsoft Azure and Microsoft Power BI platforms. The role includes both Azure Data Engineer and Power BI Reporting Engineer responsibilities. This role is on a team supporting and managing Four Seasons Azure environments and infrastructure and the growing enterprise portfolio of Power BI dashboards and reports. This tool set includes but is not limited to ADL, ADF, Synapse, Data Bricks, AAS, Cosmos DB, Function Apps, Logic Apps, Power BI, and the Power suite.The role includes responsibilities in the technical Run Operations team, working with Four Seasons team as well as contractors and consultants in steady state operations. With Four Seasons' growth in mind, the role also includes responsibilities to assist in smooth intake and integration of recently-delivered products and sources into efficient day-to-day Run Operations. The role, then, includes active participation in daily Operations stand-up, daily work prioritization, performance and environment monitoring, issue and outage triage, and oversight of resource addressing many ServiceNow queues.The role also includes aspects of technical delivery -- providing key Four Seasons source, infrastructure, data model and KPI knowledge to technical delivery teams as required. The role will also include at times leading their own BI projects and projects teams through requirements collection, build phases, promotion and hyper-care.The candidate is capable of working with the many in our user community, at a breadth of levels, to understand requirements, concerns and issues, and translate and incorporate institutional knowledge into technical solutions. Strong service, communication and problem-solving skills are key.The candidate will work closely with our Manager, IT Data Engineering and Manager, IT Data Operations.This role is based in Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Senior Director, Enterprise Business Intelligence and Sales Applications, IT Operations. This role involves interactions with primarily internal stakeholders at various levels. What You'll Be Doing Data Engineering:Actively participate in and sometimes lead, if required, daily technical BI Operations teams through daily issue and ticket triage, work prioritization and escalation processes.Maintain and monitor the Enterprise BI Production, Dev and Test environments to ensure high availability and quality including proactive performance and resource management.Implement after hours environment maintenance and outage/incident resolution, including communications with vendor partners as required.Proactive oversight of 12+ ServiceNow queues aggregating tickets globally for service levels and opportunity for improvementParticipate in the design and implementation of BI solutions including the design of the Azure data warehouse, building data pipelines, tables, data models, reports.Participate in technical teams through design, build, and implementation for best of breed BI infrastructure for Four Seasons.Participate in and/or lead testing phases to completion.Ensure successful defect resolution with technical and business during unit testing phases.Bring experience and discipline in Dev Ops practices to the role and work.Reporting Engineering:Provide strong Power BI Skills to enable Four Seasons to both create reports in house and enhance existing as required.Engage with technical vendor partner resources on Power BI reporting engagements for Four Seasons' best interests.Assist in growing Four Seasons' Power BI skills, in IT teammates and BU colleagues.Assist in and own as required evaluation of Power BI reporting issues and solution options.BI User Support:Grow and provide solid understanding of Four Seasons institutional knowledge, the Business Units' BI needs and reporting functionality.Respond to user questions regarding enterprise BI dashboards and reports, data and processes.Assist and guide other consulting, IT and BU colleagues and vendors re ticket triage and solutions.Conduct and facilitate meetings to solve day-to-day issues.Enterprise Data Vendor Relationships:Engage with consultants and vendor partners regarding new source, infrastructure and reporting requirements and formats for Four Seasons ingestion and reporting use.Liase with vendors as required for issue, technical or functional support.Liase with vendors to stay current on changes, releases and environment considerations as appropriate.BI Documentation & Process:Collect and document requirements.Build and document Business Intelligence process models, specifications, diagrams and data flow documentation.Determine and document root cause analysis, remediation, issue and outage summaries.Maintain secure deployment guides, architecture and integration diagrams.Ensure IT support materials are kept up to date. Who You Are Excellent analytical, mathematical, and creative problem-solving skills.Excellent listening, interpersonal, written, and oral communication skills.Logical and efficient, with keen attention to detail.Self-motivated and directed.Ability to effectively prioritize and execute tasks while under pressure.Able to exercise independent judgement and take action on it.Strong customer service orientation.Experience working in a team-oriented, collaborative environment.Key Technical SkillsData Engineering in Microsoft Azure Environment + Toolsets (ADLA, ADF, Synapse, Data Bricks, AAS, Cosmos DB, FunctionApps, Logic Apps etc)Microsoft Power BI delivery and supportMicrosoft Power Suite delivery and supportStrong SQL query skillsStrong history in Python, Csharp, Scala, JavaData process improvementWorking in large data setsConfluence, Jira, TestRailHelpdesk Tools and methodsMicrosoft VisioMicrosoft Office Suite, very strong Excel What You Bring 4-5 years of Data Engineering, Visualization and Analytics experience - in Azure environments, Power BI or similar platforms.University or higher degree in Engineering, Mathematics, Information Systems, Computer Science, Technology and/or Data Management or Business Administration with a technical or IT interest.Candidate has preferably completed Azure Fundamentals and Azure Data Engineer Certifications.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/26/2024 09:54 AM

BASIC QUALIFICATIONS- 3+ years of relevant experience in maintaining a DC or a Critical space facility.- Demonstrated verbal and written communication skills.- Demonstrated leadership, stakeholder and organizational skills.- Attention to detail with proven ability to prioritize in complex, fast-paced environment.- Familiar with the concepts and interaction of - Service Management systems (Problem and Change).- Experience in Project Management disciplines.- Experience with the development and review of MOPs & SWMS for planned works.- Physical Security protocol awareness.- Computer literate, confident with Office Suite.- Candidates must possess a valid driver's license and their own vehicle to travel between sites.DESCRIPTIONAmazon Web Services (AWS) offers an exciting environment, encouraging creativity and personal development while maintaining computing environments in a secure, scalable, and cost-effective manner. At Amazon, we want you to progress, so come and work for the world's most Customer-centric Company.We are looking for an Engineering Operations Technician (EOT) that will responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.The DCEO team deliver the world's best data center services across the globe for AWS. In the EOT role, you will be responsible for risk management and mitigation, planning, implementation of corrective and preventative maintenance for critical infrastructure and vendor management within our AWS Data Center environment. We are responsible for day-to-day operational excellence, maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility. Engineering Operations Technicians support the data center building and the critical infrastructure that keep it running.In AWS you will have the opportunity to work with a constant stream of new technologies and products, and experience opportunities to learn and grow while being surrounded by a motivated and diverse team.Some of the key responsibilities you will undertake are:Operations:- Participate in a 24x7 shift roster.- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.- Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.- Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage.- Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.- Establish documentation relevant to business & facility operations.- Responsible for the installation of the racks and the provision of power/cooling within it's constraints.- Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- Assist in the design, implementation, commissioning and build out of new facilities.- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.- Management of the Facility assets and the provision of infrastructure & inventory asset management.- Attend and participate in regular Construction & Operational Meetings as required.- Familiar with Work Order compliance to ensure all contractual SLA's are achieved.- Interface with Infra Ops management for day to day operational requirements.- Assist in recruiting efforts.- Assist in the the resolution of any infrastructure engineering or services issue.- Delivery of exceptional customer service and satisfaction.** For more information on our data centers please visit https://aws.amazon.com/compliance/data-center/data-centers/We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience.- 3+ years of Data Center Engineering/ Operations/ Critical Infrastructure Experience. (desired, but not essential) - 3+ years of Data Center Management Experience, preferably in a Colocation or shared Data Center service provider (desired, but not essential)Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 10:18 PM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Four Seasons has an exciting opportunity in our Information Technology department for a Regional Security Analyst. Working with the Global Information Security team, the Regional Security Analyst will define, enforce, and audit security policies across multiple business enabling technologies. The Analyst will ensure that all technologies are configured efficiently and operated effectively and will act as an advisor for the region that they support.This role is based in Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to Director, Global IT Security. This role involves interactions with primarily internal stakeholders at various levels. What You'll Be Doing Security Technology Implementation:Assist in selection, deployment, and administration of key security technologies.Information Security Policies and Procedures:Assume responsibility for keeping the set of Four Seasons Information Security Policies and Procedures up to date.Review and provide consultation on Four Seasons' technology risk assessments.Define and ensure that that these policies are translated into day-to-day operational procedures that are diligently followed in-region.Incident Response:Assist in conducting investigations of security breaches and non-adherence to IT security policies and procedures, including those of a sensitive and confidential nature.Reports findings and recommendations to Manager.Security Operations:Investigate and Analyze security-related events, review the risk and validity, and engage the right teams for mitigation.Ability to understand system data, including, security event logs, system logs, and firewall logs for in-depth investigations and Root Cause Analysis.Report and investigate potential security incidents.Contribute to the development/delivery of awareness training and general Information Security education.Vulnerability Management:Conduct Network and System Vulnerability assessments and documentation of corrective/remediation actions.Drive the end-to-end vulnerability lifecycle from discovery to closure.Identify internal and external threats that could result in unauthorized disclosure, misuse, alteration, or destruction of customer's information assets.Ensure timely follow up with patch management and vulnerability remediation with impacted stakeholders.Regional Subject Matter Expert:Identify, evaluate, and assist with security control recommendations to mitigate information security risks.Evaluate and advise on implementation and effectiveness of security controls for compliance with applicable information security laws, regulations, and policies.Independently facilitate meetings and discussions within local corporate office to understand and document processes and systems.Provide guidance to business partners to ensure compliance with information security regulatory requirements and internal policy.Stakeholder Management:Interact and build relationships at all levels in the organization, including the local corporate office.Work with teams globally to ensure compliance with Global IT Security processes, procedures, policies, standards, templates, and guidelines.Stay abreast with evolving information and technology risks, new regulations, laws and requirements for information risk, information security, cybersecurity, information protection and privacy across jurisdictions and overseeing company compliance with as required. Who You Are Behavioural Competencies: Has a passion for Information Security and Privacy disciplines.Highly critical and analytical disposition.High attention to detail and strong listening skills.Ability to work independently with minimal supervision.Natural curiosity and an ability to undertake creative exploration.Self-motivated, with critical attention to deadlines and reporting.The ability to manage tasks simultaneously and meet deadlines within a high energy, fast paced and evolving environment.The ability to grasp and communicate technical issues to a variety of audiences.Strong advocate for an information risk culture.Well-rounded understanding of the information security risks generated by incorrectly deployed and configured applications.Exceptional communication skills and confidence to engage, challenge and/or make presentations with stakeholders who may have little expert technical knowledge.Technical Competencies: Proven experience performing analysis of security events to determine root cause and provide resolution.Very strong working knowledge of security tools such as firewalls, IDS/IPS, A/V, EDR, anti-spam, content management, server and network device hardening, etc.Competence in using an internal and external ticketing system for ITIL-based incident, problem and change management.Previous experience in troubleshooting day-to-day operational processes such as report generation, data verification, data correlation, etc.Proficiency in running, adjudicating and remediating results from vulnerability scans.Strong understanding of PCI DSS.Strong experience with cloud operations - security focused (AWS, Azure).Experience in WAF technologies.Strong understanding of computer networking.Experience with IT/Network operations including server and network/firewall configurations.Scripting knowledge (VBS/JS, PowerShell, Bash, Python).Experience and/or knowledge of security and privacy enhancing technologies such as identity management, application security and network security technologies.Working knowledge of OWASP Top 10 and application security fundamentals.Understanding an experience with enterprise SIEM technologies.Demonstrated knowledge in the areas of risk assessment, strong understandings of secure communications, secure data storage, secure systems development, secure systems deployment, and documentation.Demonstrated understanding of real-world application of (ISO/IEC) 17799:2005(E) standards, COBIT and RISK IT frameworks and PCI-DSS requirements. What You Bring Minimum 4 years of relevant experience in an IT Security role.Proven experience performing analysis of security events to determine root cause and provide resolution.Strong experience with cloud operations - security focused (AWS, Azure).Experience with IT/Network operations including server and network/firewall configuration.Strong understanding of PCI DSS, NIST and other compliance frameworks.Very strong working knowledge of security tools such as firewalls, IDS/IPS, A/V, EDR, anti-spam, content management, server and network device hardening, etc.Preferred experience with above systems in a hotel/hospitality environment.Bachelor's degree or equivalent business qualifications.Information Security certification required (CISSP, GSEC, GMON, or similar).Networking certification preferred (CCNP, CCNA, or similar).This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/28/2024 09:58 AM

Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionVIP Concierge First impressions are everything! Are you a hospitality professional seeking an opportunity to advance your current skills and abilities? As a VIP Concierge you will have the opportunity to provide the highest level of personalized service and creating memorable experiences for our VIP guests. What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf CoursesAutomatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with AccorWhat you will be doing: Reporting to the VIP Concierge Manager, responsibilities and essential job functions include but are not limited to the following:Assist in coordinating all phases of the guests stay from pre-arrival, arrival and follow up after departure to ensure the highest level of guest service and a seamless experience is providedAssist VIP and high profile guests with preparation of activity itineraries and ground transportation when applicableMeet and greet whenever possible, and ensure personal contact at a minimum of once during the guest's stayEmpower colleagues to appease any guest service challenges and ensure all guest issues are tracked and followed up on to ensure service recoveryMust be available for shift work including weekends, mornings, and eveningsTo provide a courteous and professional service at all times, utilizing our Concierge Service Essentials to turn moments into memories for our guestsTo provide accurate and detailed information about dining and lounge areas and all other hotel related servicesTo provide accurate and detailed information in regards to our Resort Activity offerings, in addition to assisting with reservationsTo offer assistance to all guests in making reservations and arrangements for dining, activities and tours; for example, horseback riding, limousine services, theatre tickets, sporting eventsLead by example and sustain an environment of Respect, Integrity, Teamwork, Accountability, Excellence and positive employee relationsTo provide correct and accurate information on tourist sites and activities, including being well versed in their individual company policies and proceduresTo assist guests with their various in-house requests through Royal Service ManagerTo assist guests with Dining information and reservations through our Open Table Guest Centre reservation systemTo assist guests with Resort Activity and Spa information and facilitate reservations as requested in UrVenue.To assist guests with Golf information and liaise reservations as requestedTo log reservations, create confirmations and itineraries, provide information and be well versed on the ALICE applicationTo assist with any special requests the guest may haveOther duties as assignedQualificationsYour experience and skills include:Minimum 2 year's previous Hotel experience in Front Office, Guest Services, Concierge or Royal ServiceLes Clefs d'Or membership an asset, or are currently working towards membershipExceptional interpersonal and organizational skills; written and verbal communications skillsStrong guest service orientation and a passion for delivering outstanding serviceDegree or Diploma in Hospitality Management is an assetFood & Beverage Experience an assetHigh attention to detailSecond language is an assetStrong guest service orientation and a passion for delivering outstanding serviceExceptional interpersonal and organizational skills; written and verbal communications skillsExcellent knowledge of Micros-Opera PROPERTY ManagerStrong working Knowledge of Microsoft Office SuiteAbility to work independently and prioritize responsibilitiesComplete knowledge of all hotel's facilities and tourist attractions/ activities in the Town of BanffClean driving record and Class 5 licenseYour team and working environment:Fast-paced, upscale, luxury hotelClose proximity to multiple ski resorts in winter and world-renowned hiking trails in summerHospitality employees worldwide making this a great place to develop lifelong connectionsAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSAPPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.comSalary: . Date posted: 04/17/2024 06:08 AM

Job Summary:We encourage applications based in either our Melbourne or Sydney offices . Objective of the position: Live Nation is the world's largest producer of live entertainment, annually producing over 40,000 shows and 100+ festivals and selling 500 million tickets per year, made possible by our 44,000 employees worldwide. We are looking for a passionate and motivated Marketing Manager, an integral member of the Live Nation Marketing team based in Australia, in either our Sydney or Melbourne office. Reporting into the Tour Marketing Director, the Tour Marketing Manager will play an integral role within the Marketing team to drive awareness and ticket sales of our Australian and New Zealand touring business.At Live Nation, the role of the marketing team is to be the fan experts, to focus on informing fans of our great live events with both global and local artists. Across everything we do we aim to engage fans in new and niche locations - and with a data led, creative approach. We live by the mantra: by fans for the fans - we're all live entertainment lovers who strive to deliver the best for our clients, brand partners and for the fans. Working across all facets of marketing within the business, the Comedy Marketing Specialist will ultimately play a key role in developing integrated marketing campaigns, working with internal (promoters, touring and ticketing teams, digital team, partnerships team etc.) and external stakeholders (media agency, media outlets, industry, publicists, comedy festival representatives), with the overall aim of executing best in class marketing campaigns and fan experiences for Live Nation comedy tours, artists and brands to drive ticket sales for the business and brand awareness for Live Nation. In this particular role, you will work as part of the broader Live Nation Tour Marketing team to deliver campaigns to support Live Nation comedian's stand-alone tours and comedy festival seasons across Australia and New Zealand.You will be highly organised, a great relationship manager, a team player, adaptable, have a confident manner and work well under pressure. A strong understanding of the comedy entertainment genre as well as digital and content experience will help you to introduce new and innovative marketing methods to the team. You will have proven experience delivering results both within and outside of an organisation. Behavioural Skills/Competencies: Marketing ExpertWe work in a dynamic environment with a high degree of ambiguity. A successful candidate must be able to quickly identify problems, develop meaningful solutions, and drive work forward with the support of other teams. You live and breathe marketing, always on top of new and exciting developments to drive our marketing to new heights.Builder, not a CaretakerWe are creating new capabilities for Live Nation and may not have all of the systems, tools and people in place. Be comfortable with that level of ambiguity and thrive on the challenge of driving your marketing strategy forward while building underlying capabilities.Creative ThinkerThe role is not just about managing within predefined bounds; it's also about thinking outside of the box and introducing novel solutions. We value innovation and want someone who is constantly thinking about "what's next" and challenging the status quo.Fan-Obsessed Place the fan at the centre of our plans and programs, even though we have many constituents to serve. You will become one of several experts on the fan at Live Nation and understand the implications for creative, marketing, and other functions.Sprinter and Marathon RunnerWe are lean and move fast with a start-up mentality. However, we aim to build long-term, sustainable approaches to limit rework and obsolescence and to give our partners the confidence we can stick to long-terms strategies and roadmaps.Cross-functional team playerWe value transparency and helping one another. Communication and collaboration across the entire organisation and developing an engaged team will lead to greater individual success. Key Responsibilities: Campaign Support, Planning & Management for Comedy Genre Tours Have a good-level understanding of the comedy genre and the comedy marketing landscape.Develop marketing campaigns, leveraging Live Nation's network of marketing channels, local relationships, integrate sponsor/partnership opportunities, media partnerships and media buying agencies.Manage and support senior team members in the development of marketing creative including creating content with external designers and comedians for distribution across paid, Live Nation and comedian channels.Manage process of best-in-class marketing output for comedy tours including fan/artist insight presentations (with digital/data team), marketing strategy document and post campaign analysis documents.Manage external publicists contracted for comedy tours, or where required, handle all publicity tasks for tours to ensure varied and wide media coverage.Media Planning Have a thorough understanding of the Australian and New Zealand media landscape with the ability to develop relationships with all key media outlets.Brief our media and creative agencies to develop a robust media plan that delivers on our KPI's and ticket sales for the tour, constantly optimising for best-in-class output and delivery.Integrate the paid media strategy with our owned and earned strategy for a fully integrated plan that gains maximum reach and engagement.Social Media Management & LiaisonMonitor Live Nation comedian's social channels to pull relevant content for use in ongoing marketing campaigns and across Live Nation owned channels.When required, liaise with Live Nation comedians directly as well as comedian management teams to create social schedules for their owned channels and deliver assets in relation to tours.Marketing Performance & InsightsMonitor, analyse, evaluate, and report on campaign marketing performance, customer behaviour, market trends and competitor activity to identify market opportunities, generate creative ideas, and keep the business and our clients informed.Serve as a champion for the fan/consumer, working with our digital and data team to advocate for initiatives that grow our understanding of the fans and ensure fan insights are properly leveraged across marketing and other functions.Be the fan expert for each and every tour, ensuring full understanding of who the ticket buyer is and ensure each campaign delivers to that demographic. Stakeholder ManagementBe the key day-to-day contact for Australia and New Zealand comedy festival marketing teams, managing distribution of assets, booking of comedy festival marketing inventory, invoicing and troubleshooting. Budget ManagementManage small to medium marketing budgets across multiple events and suppliers.Optimise budgets as required for maximum marketing return.Develop strategic partners and leverage ticketing and venue agents to deliver marketing value in addition to marketing budget.Campaign Support When required, provide marketing campaign support to the broader Live Nation Tour Marketing team across non-comedy touring genres.#LNAPAC #LI-KH3Salary: . Date posted: 04/02/2024 09:25 AM

Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionWhat you will be doing:Demonstrate a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests through attention to detail and recognitionProvide exceptional Concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available servicesDevelop and maintain strong guest relationships to ensure Fairmont Gold loyaltyHandle all Fairmont Gold comments/concerns. Collect this feedback to improve on quality of Fairmont Gold Service and ProductDevelop and maintain contact with business partners, concessionaires, local community and counterparts of Fairmont Gold throughout Fairmont Hotels and ResortsDevelop an engaged, enthusiastic and guest driven team through recruitment, training, personal and professional development and recognitionProvide guidance and motivation to the Fairmont Gold teamDevelop/update job descriptions, JTC's, training manuals, systems and procedures for all positions are clearly documented and easily accessibleEnsure that Guest and Colleague concerns are resolved in a professional and timely mannerCoach and mentor colleagues. Creating an environment that allows colleagues to exceed guest expectations and provide a path for career development with Fairmont Hotels and ResortsConduct performance management in a timely mannerEstablish effective goals, measurements and action plans for the department; EES, GSI, H&S, ECO, Richey and FinancialRepresentative on the Fairmont President's Club hotel wide committee ensuring guest expectations are met and exceededMaintain/Exceed company core standards for Fairmont Gold Product and ServiceEffective and timely interaction with all Hotel departments including participation and representation in hotel wide meetings /committees as requiredMember of the hotel revenue management team (Yield)Maximization of revenue by balancing daily A.R.R. and occupancyWork with Revenue Manager, Reservations Manager, Director of F&B, Sales Manager & Front Office Manager to ensure strategies are in place to maximize Fairmont Gold revenue opportunitiesMaintain department efficiency/productivityInvolvement in annual operations budget -expenses, staffing levels and productivityComplete month end commentaries with outlook and planning toward future monthsCrisis management and BCP plans for the departments of Fairmont GoldExecute departmental Health & Safety mandate including WCB policies and practicesEnsure existing Environmental initiatives are adhered to and new ideas submitted when possibleDepartmental payroll administrationQualificationsYour skillset includes:Minimum of 2 years, 4 Diamond Hotel Concierge or Front Office Leadership experienceMember of Clefs d'Or an assetProven commitment to Guest Service and exceeding guest expectationsProven ability to effectively lead, motivate and develop your teamStrong guest service orientation and training skills backgroundHighly motivated, organized, goal and results oriented individual who thrives under pressureExcellent organizational, written/verbal communication and interpersonal skillsProfessional in presentation and demeanorComprehensive knowledge of Front Office operations, policies and proceduresOperational knowledge of Micros Fidelio Opera, Excel and WordPhysical Aspects of Position:Constant standing and walking throughout shiftAdditional InformationVisa Requirements: Applicants must be legally eligible to work in Canada.APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:09 AM

BASIC QUALIFICATIONS• Bachelors degree in a Computer Science related field or related experience • 2+ years of experience in a Trust and Safety or similar environment working with issues related to online abuse. • Understanding of Internet security concepts and vulnerabilities. • Demonstrated success in resolving complex technical escalations and cause of error post mortem creation • Customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Proficient in MS Office suite including Word, Outlook, and ExcelDESCRIPTIONAWS Trust & Safety Abuse Investigation & Prevention Team is a global team that focuses on scenarios where AWS hosted resources negatively impact third party on the Internet. The team is key in maintaining the reputation of AWS's IP space. The team vets potential abuse issues and contacts AWS customers in order to put a stop to these harmful acts. Abuse Investigation & Prevention acts as the first line of defense for AWS by analyzing trends and reporting findings to AWS service teams as needed. The team devotes their time and attention to helping identify impactful customer scenarios such as these. They classify incoming reports of abuse while exercising sound judgment in the decisions they make. Team members display strong technical skills while providing complex AWS account support to our customers and other AWS teams.Our environment is fast-paced and requires someone who is flexible, biased for action, detail-oriented, holds high personal standards, and is comfortable tracking multiple threads across many teams. This is an inherently cross-functional role that requires close collaboration with multiple teams across the organization to develop scalable and sustainable solutions.As an AWS Trust and Safety Specialist I, you'll engage with complex customers, providing SME (Subject Matter Expert) advice, escalation support and deep dive analysis. You will use your expertise to identify continuous improvement opportunities, program manage Enterprise offerings, and leverage the Voice of the Customer to drive global strategic solutions. You will tackle the most impactful issues to drive scalable and long-term solutions that protect and mitigate abuse. You will facilitate cross functional stakeholder meetings with AWS Enterprise teams including Technical Account Managers (TAM's), Sales, and Solution Architects. As one of the most technically proficient members of the team, you will also act in a mentor capacity whenever possible helping to ensure the continued growth and success of the AWS Trust and Safety team.Key job responsibilities• You will work with internal and external stakeholders to investigate, identify root-causes of operational issues and process inefficiencies for AWS• Investigate escalated abuse issues, and deep dive to identify the root cause of the problem. You will occasionally work under high pressure in arising situations to identify a problem, develop a solution, and provide expertise on behalf of T&S for internal and external stakeholders• Help to influence leadership decisions regarding company policy, emerging trends and detection and response policies across customer segments for abuse issues• Drive high-impact and highly cross-functional initiatives while simultaneously tracking a set of smaller projects• Drive project facilitation and goal setting for T&S improvement programs• Evolve the team and mentor T&S to effectively mitigate large scale abuse events• Ability to work weekends and/or evenings as needed• Lead incident/problem reviews and ad hoc analyses to identify gaps and influence system and process improvements• Work to become a subject matter expert regarding all types of abuse outlined in the AWS Acceptable Use Policy (https://aws.amazon.com/aup/)• Own escalated AWS customer issues• Quickly assess customer issues in order to provide accurate support• Act as a high-judgement decision maker for escalated situations where there may be no established SOP• Work with AWS service teams, account managers, and customers to ensure a consistent and high-quality level of support• Assume responsibility for developing detailed knowledge about AWS specific services and then using that knowledge to identify training gaps• Investigate the details of abuse reports and develop processes and responses to help resolve the issue• Be able to work independently, while knowing how/when to handle or escalate critical customer issues• Act as the Voice of the Customer by reporting and acting on observed areas for improvement while actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience• Assist with customer communications and support during AWS critical events• Manage queues effectively by working and moving cases/tickets to relevant departments and providing required follow-up• Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance• Drive projects that improve support-related functions and processes• Provides leadership and security teams with feedback on policies, procedures and tools that need improvement or creationAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Excellent oral and written communication skills • Strong technical support ability and aptitude regarding Abuse/Security practices • Must be willing and able to participate in an on-call rotation for emergent abuse-related situations. • Exceptionally strong customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Strong fluency with Web Technologies and the Internet • Working knowledge of networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing • SQL and/or other relational database experience • Knowledge of both Windows and Linux/Unix OS• Experience with Amazon Web Services products and features or Cloud Computing technologiesSalary: . Date posted: 04/04/2024 09:30 AM

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Job Description.Your New Role: The Financial Master Data Lead position for the Enterprise Systems & Services group will be responsible for assigning work, reviewing, and evaluating Master Data across WBD ERP systems, including but not limited to, SAP S/4, SAP ECC, Peoplesoft, Oracle and other systems as determined by the business including development, test, and production environments. This position will aid with the successful development and implementation of projects involving, master data clean-up, creation and testing of new master data tools, and the possible implementation of end-user transactions for self-service master data creation. This position may require hands on master data creation and interaction with other ERP teams to insure adherence to policies, procedures, and software industry best practices. Leads the development of technology solutions that focus on identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives for applications integrated with business processes/data and IT infrastructure (i.e., an "application system"). Oversees business analysis and applications development and implementation.Your Role Accountabilities:OPERATIONS/PROJECT MANAGEMENT• Assist project team, key stakeholders, and management to prioritize businessrequirements and develop and maintain detailed project plans using standard tools• Help determine resource roles needed and work with management to secure project team members• Effectively assist in leading by influence and work in a matrix/cross functional (BU Champions)• Assist in establishing and coordinating the project plan for migration of the project into production• Assist with developing and defining new and improved workflow and initiatives• Help provide training and training materials for new processes• Work with key stakeholders to define and document communication plan• Assist management with special assignments, such as evaluating vendors,gathering/evaluating consultant proposals, or other responsibilities as requestedSTRATEGY• Collaborate with key stakeholders to understand team needs and dependencies to better align business processes• Assist in developing and executing a methodology to evaluate, prioritize and monitor the success of the business processes• Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them• Create comprehensive and meaningful strategy presentations for senior executives• Ability to build a framework and drive development through dynamic businessintelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIsANALYTICS• Develop comprehensive performance analysis of business processes and review ways of improvement• Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives plannedQualifications & Experiences:• Minimum 2 to 5 years of prior experience and knowledge of Financials and media and filmed entertainment industry• Hands-on experience ERP and SaaS software including SAP ERP in at least 8 or more Functional Areas (FI-GL, AR, AP FI-CO, P2P, MM, SD)• Strong analytical, problem-solving skills, priority setting, time management and organizational skills• Experience developing financial models in Excel AND facilitating business discussions• Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets• A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture• Excellent written and verbal communication• Superb relationship building skills• Ability to operate independently or as part of a team and complete agreed upon deliverables within established timeframes• Ability to handle multiple assignments concurrentlyNot Required but preferred experience:• MBA• Minimum 2 years of post-MBA experience in a related field (media and entertainment industry)• Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)• Familiarity with streaming and related products/services• Experience working in a national or global company• Working knowledge of ticket tool ServiceNow• Some visualization tool knowledge would be helpful (i.e., Tableau, Power BI)• Comfortable in working in highly iterative and fast-paced environment• Master Data Governance (MDG) SAP tool experience How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/05/2024 09:49 AM

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Job Description.Your New Role: The Financial Master Data Lead position for the Enterprise Systems & Services group will be responsible for assigning work, reviewing, and evaluating Master Data across WBD ERP systems, including but not limited to, SAP S/4, SAP ECC, Peoplesoft, Oracle and other systems as determined by the business including development, test, and production environments. This position will aid with the successful development and implementation of projects involving, master data clean-up, creation and testing of new master data tools, and the possible implementation of end-user transactions for self-service master data creation. This position may require hands on master data creation and interaction with other ERP teams to insure adherence to policies, procedures, and software industry best practices. Leads the development of technology solutions that focus on identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives for applications integrated with business processes/data and IT infrastructure (i.e., an "application system"). Oversees business analysis and applications development and implementation.Your Role Accountabilities:OPERATIONS/PROJECT MANAGEMENT• Assist project team, key stakeholders, and management to prioritize businessrequirements and develop and maintain detailed project plans using standard tools• Help determine resource roles needed and work with management to secure project team members• Effectively assist in leading by influence and work in a matrix/cross functional (BU Champions)• Assist in establishing and coordinating the project plan for migration of the project into production• Assist with developing and defining new and improved workflow and initiatives• Help provide training and training materials for new processes• Work with key stakeholders to define and document communication plan• Assist management with special assignments, such as evaluating vendors,gathering/evaluating consultant proposals, or other responsibilities as requestedSTRATEGY• Collaborate with key stakeholders to understand team needs and dependencies to better align business processes• Assist in developing and executing a methodology to evaluate, prioritize and monitor the success of the business processes• Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them• Create comprehensive and meaningful strategy presentations for senior executives• Ability to build a framework and drive development through dynamic businessintelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIsANALYTICS• Develop comprehensive performance analysis of business processes and review ways of improvement• Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives plannedQualifications & Experiences:• Minimum 2 to 5 years of prior experience and knowledge of Financials and media and filmed entertainment industry• Hands-on experience ERP and SaaS software including SAP ERP in at least 8 or more Functional Areas (FI-GL, AR, AP FI-CO, P2P, MM, SD)• Strong analytical, problem-solving skills, priority setting, time management and organizational skills• Experience developing financial models in Excel AND facilitating business discussions• Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets• A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture• Excellent written and verbal communication• Superb relationship building skills• Ability to operate independently or as part of a team and complete agreed upon deliverables within established timeframes• Ability to handle multiple assignments concurrentlyNot Required but preferred experience:• MBA• Minimum 2 years of post-MBA experience in a related field (media and entertainment industry)• Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)• Familiarity with streaming and related products/services• Experience working in a national or global company• Working knowledge of ticket tool ServiceNow• Some visualization tool knowledge would be helpful (i.e., Tableau, Power BI)• Comfortable in working in highly iterative and fast-paced environment• Master Data Governance (MDG) SAP tool experience How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/04/2024 05:11 PM

About OEG Sports & Entertainment: OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well! We play hard as a team, and with devoted integrity towards our common purpose. We have commitments to innovation and growth, combined with performance excellence that ensures a fair return on investment. We develop our people to be leaders in our industry, and we invest in our communities. Through our world class talent, we strive to WIN. ON and OFF the ICE. About the Role:The Manager, Hockey Broadcasting & Media for the Edmonton Oil Kings will have a laser like focus on connecting our passionate fans with their favorite team. From statistics to media notes to the broadcast of our game, this role is an ambassador for the Oil Kings brand like no other. You will be responsible for maintaining and creating relationships with members of Edmonton’s media professionals to help elevate the Oil Kings brand to a higher level.This position is instrumental in helping the Oil Kings brand deliver “I Remember Moments” and memories to our fans both in the arena and in the community. This is a fast-paced role that is perfect for those with a creative spirit who thrive in both dreaming and doing! Your Focus in this Role:Manage all hockey related content and reporting metrics for the Edmonton Oil Kings website (oilkings.ca)Contribute written, video and audio content to oilkings.caTraffic and upload content to oilkings.caProvide monthly analytics on website performance / visitsAct as the point of contact with the Western Hockey League (WHL) on all website mattersProduce all written communications for the Edmonton Oil Kings, including:All notices of Media Availability and Press ReleasesGame previews and post-game recaps for all Edmonton Oil Kings games (home and away)Conducting and posting all interviews with Edmonton Oil Kings players and coachesManage the relationship with the media stations in Edmonton, including:Arranging media support throughout the season for theme gamesManaging requested interviews from the media with players and hockey operations staffManage all current and historical statistical information of the franchiseManage and produce the online roster and bio pages for all Edmonton Oil Kings players and staffBroadcast all Edmonton Oil Kings games as the play-by-play voice for the teamTravel with the team to all road games (pre-season, regular season and post-season)Manage all elements of the broadcast on the iHeart radio platformLead all interactions with Bell Media / iHeart Radio on the reporting and performance of the audio broadcastManage the Edmonton Oil Kings YouTube channelDesign and provide content for a unique Game Day Program for every Edmonton Oil Kings home gameManage the road ticket requests for Edmonton Oil Kings players and their familiesWorking with OEG People & Culture team to setup a Placement Student to intern on the Oil Kings brand Who You Are:You’re a positive person with a customer-centric focusYou’re a self-starter that is excited by autonomy and has a relentless drive to exceed expectationsYou’re open-minded and don’t mind adjusting on the flyYou believe in a team-first mentality and you thrive in a collaborative, egoless environmentYou’re organized, have a keen eye for detail, and incredible time management skillsYou have a talent for building great working relationships at all levels within an organization Education, Experience and Skills:Degree or Diploma in Communications, Marketing, Journalism, or Public Relations1-3 years of experience in a Communications or similar role is required3-5 years of proven experience in play by play broadcastDeep knowledge of the game of hockey, including rules and terminologyExcellent verbal communication skills with the ability to articulate hockey games clearly and effectivelyAbility to travel via team bus throughout Western Canada and into the United States of AmericaStrong computer skills with proficiency in Microsoft Office (Word, Excel and PowerPoint)Positive, energetic and professional attitudePossess a high level of accuracy and attention to detailAbility to work independently and under tight deadlines while maintaining excellent communication and interpersonal skills.Strong organizational skills with the ability to manage multiple projects and tasks simultaneously.Ability to work with a dynamic group of individuals in many different departments and prioritize tasksHigh level of poise and professionalism when dealing with all internal and external stakeholdersProactive and resourceful with an ability to “make things happen”Good balance of creative/communications instincts and logical, analytical skillsAbility to work evenings, weekends and holidays as required by event and promotions schedule What’s in it for you?100% Employer Paid Benefits + RSP Matching ProgramOilers, Oil Kings, and Live Entertainment Ticket OptionsHealthcare and Lifestyle Spending Account OptionsOn-Site Parking and Transit AllowanceOn-Site GymBeautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT!Social Work Culture + Employee EventsSalary: Inquire. Date posted: 04/08/2024 04:23 AM

Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world. About Siemens Enlighted Founded in 2012, Enlighted is a Siemens-owned business on a mission to connect employees to the people, places, and things they need to do their best work. Our IoT platform combines lighting control, building intelligence, space analytics, and consumer-grade mobile app technology to improve the workplace experience for Fortune 500 companies around the globe. Headquartered in the San Francisco Bay Area, our fast-growing team balances the dynamic energy of a scale-up company with the backing of a global powerhouse. What will you do: The Global Partner Sales Manager implements sales guidelines, strategies and targets to partner within the key regions EU (Primary Focus on UK, Ireland, Netherlands, France, DACH), UAE, KSA, India, Singapore, Canada and Australia/ New Zealand with external Value Added Partner (VAP) and Value Added Reseller (VAR) as well as Siemens. The role will require the development of a global program targeted at VAP and Siemens as a channel to market with a look to standardize training / onboarding as well as GTM funnel development and closure. The position will develop and propose sales budgets and growth forecasts, aligned with the sales strategy of the business unit. The position will seek out new sales opportunities through existing strategic partners, distributors, and marketplaces to ensure continued sales growth. The position will be responsible for implementing territory plans, market strategies and strategic targets of new distribution vendor relationships in the construction and lighting industry sectors. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training and partnership programs for the onboarding of new partners. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers. Responsibilities: Focus regions are: Canada, EU (UK, Ireland, France, DACH, Netherlands), UAE, KSA, Singapore, India, Australia, New Zealand. Develops and propose sales budgets and growth forecasts, aligned with the sales strategy of the unit(s). Manages completion of budgets and regular sales reporting Cooperates with Marketing, Product Management and Project Management in matters of strategic and tactical product and service positioning. Set channel strategy/incentive programs and execute to hit sales goals within the network. Initiates and contributes to planning of customer related product development measures or the setup of customer related projects. Support strategic business development for Partners. Provides information via CRM for forecasts and planning. Analyzes and evaluates markets (both technology and product portfolio) and needs of potential or existing customers. Investigates and evaluates specific business opportunities for the customer related product portfolio. Prepares customer contacts, builds and maintains a customer focused network. Completes sales and revenue related key reporting. Contributes to the development of an After Sales Service that is focused on customers' needs. Drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as well as team service level agreement). Collect and maintain detailed records in the CRM tool to document customer information, metrics and interactions. Execute sales activities across all phases of the sales cycle for the BRI portfolio to meet monthly, quarterly and annual revenue targets. Solicit new business from current customers and potential new customers in area and accounts of responsibility. Recommend a capture strategy for all critical opportunities which will result in the greatest share of the market over the long run. Ensure effective expense control of sales activities to achieve designated budgets within company guidelines. Prepare bids and proposals in response to solicited & unsolicited RFQ's. Lead efforts in contract review & negotiations, working with Contracts Manager as appropriate. Track monthly and quarterly performance and sales key metrics to ensure sales goals are met. Perform Regular data quality Q/A and clean-up within Salesforce and other systems as necessary. Investigates and pre-qualifies customer contacts / leads based on data analysis or remote customer contact. Perform other related duties as directed. What will you need to Succeed: BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience. Minimum of 5-7 years experience in managing and developing channel Partner relationships. Proven track record in vendor programs for both small ticket and middle market programs, with the focus on the later. Ability to execute business strategy and contribute to targeted sales, relationship management objectives and business returns. Ability to prepare & present presentations that conform to prescribed style and format including presenting information to top management and public groups. Ability to structure standard and complex product offerings. Ability to travel, meet with clients/prospects, attend industry events and conferences. Demonstrated ability to execute sales plans and programs, both short and long range, to ensure the profitable growth and expansion of company products and/or services. Proficient in Microsoft Office applications (Word, Excel, Outlook) and Internet research. Proficient in CRM software, SAP and Vista. Preferably have previous lighting or IOT experience. Familiar with lighting, construction industry work practises and approaches. Bachelor's degree from an accredited institution - Entry-level academic Bachelor positions, needed sound knowledge on principles, technologies and theories; certifications in specific fields might be required OR vocationally trained and experienced (semi-) professional positions with extensive knowledge of a range of specific processes and systems Willingness to travel on a regular basis. Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2023 and Greater Toronto's Top Employers 2022. About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries. We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us. Ingenuity drives us and what we create together in yours. Making a difference together we raised $$385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.# LI-HybridSiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/07/2024 08:08 PM

BASIC QUALIFICATIONSBS in Computer Science or equivalent combination of technical education and work experience Dedicated and committed External hires should have minimum of 7 - 10 years of relevant experience Should have at least 2 year of experience in managing a team of 5-10 Engineers Experience in hiring, recruiting, developing and promoting Technical Contributors and Engineers Strong understanding of support processes - SLA, handling tickets, monitoring, processes and metrics. Very strong stakeholder management and communication management. Good command over Windows and Excel Strong analytical skills and ability to work in an unstructured and evolving environment Good people manager who can manage and motivate direct reports and get the best out of themDESCRIPTIONThis job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. The role encompasses, managing a growing team of Support & Application Engineers, currently focused on: Monitoring & Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team. Drive Root Cause Analysis, Impact Analysis and Production Deployment support. Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes (For example: Automated Business/Product Metrics) Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.Key job responsibilitiesKey Responsibilities Include: Regular interactions with various internal engineering team to help understand requirements & business priorities, define engagement model and drive improvements. Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support. Resource planning to support various program asks. Drive initiatives to maximize operational efficiency. Defining measurable metrics to gauge progress against objective Support goals. Build best-of-class support engineering teamWe are open to hiring candidates to work out of one of the following locations:Noida, UP, INDPREFERRED QUALIFICATIONSBS in Computer Science or equivalent combination of technical education and work experience External hires should have minimum of 7 - 10 years of relevant experience Should have at least 2 year of experience in managing a team of 5-10 Engineers Experience working and coordinating with distributed worldwide teams preferred Shows creativity and initiative to improve productivity by Innovative means like Developing New tools Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications. Demonstrated skill and passion for problem solving and operational excellence.Salary: . Date posted: 04/08/2024 09:50 PM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Start Date: ASAPWage: $17.32/hrStatus: Full Time & Part TimeSchedule: Mon-Fri; 6:30AM - 11:30AM or FT 10:00AM - 6:00PMLocation: 1053 Carling Ave, K1Y 4E9, Ottawa, ONYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.Job DetailsStart Date: July 4, 2023Status: Full-Time and Part-TimeSchedule: PT: Mon-Fri; 6:30AM - 11:30AM or FT: 10:00AM - 6:00PMWage: $17.32/hourLocation: 1053 Carling Ave, Ottawa ONJob SummaryConsidered a Line Cook responsible for running the grill operations. Prepares food and serves customers at the grill station in accordance with current applicable corporate standards, guidelines and regulations to ensure high-quality food service is provided. Essential Duties and Responsibilities: Prepare a variety of meats, seafood, poultry, vegetables and other food items for cooking in broilers, ovens, grills, fryers and a variety of other kitchen equipment. Prepare item for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating. Use established ticket-collection procedures during service. Responsible for records from area worked during service periods. Comply with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures. Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. Maintain a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. Follow proper plate presentation and garnish set up for all dishes. Qualifications: Think you have what it takes to be one of our Grill Cooks? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role: Two years working experience as a grill cook or in kitchen preparation and cooking. FoodSafe Level 1 Certification. Must be able to communicate clearly with managers, kitchen and dining room personnel. Be able to work in a standing position for long periods of time (up to 9 hours). Able to work in a fast-paced environment. Excellent communication skills. Physical ability to carry out the duties of the position. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/12/2024 04:12 PM

Job Summary: JOB DESCRIPTION - EVENT PROGRAMMER Location : Remote in Canada Division : Ticketmaster Canada Line Manager : Manager, Event Programming Operations Contract Terms: Contract (1 2 -months), Full time ( 37.5 hours per week), Working hours in PST THE TEAM The Event Programming Operations team drives and supports all elements of Event Programming for Canadian Ticketmaster clients as well as load-balancing support for global teams as needed. The team collaborates with Support and Technology teams as well as other leaders within Live Nation to ensure efficient and accurate programming of event builds, quality assurance and edits. The team drives special projects above and beyond the daily EP workflow that are proactive and innovative to improve the operational efficiency for Event Programming. THE JOB Reporting to the Manager, Event Programming Operations, the Event Programmer role consists of a high-level of interaction and communication with our clients as well as with our internal teams involved in creating event listings. The incumbent of this role is responsible for collecting, reviewing, and inputting accurate data into Ticketmaster's proprietary Host programming system, following procedural best practices and established standards, and verifying the output. The tool knowledge set for the position includes Host and Host applications, EventPro , TM1 and EMT. Kindly note this position does not involve event planning. WHAT THIS ROLE WILL DO Collects, reviews, and accurately inputs event data into Ticketmaster Host systemUnderstanding contractual elements as it relates to setting and supporting venue feesOperates from procedural lists, control records, and coding schemes to enter source event data, using procedural "best practices" and established standards for events globallyThorough knowledge of event programming as it relates to sales channels and consumer experienceIdentified and resolves event related errorsMeet and exceed Event Management service level agreementsCommunicate with clients to clarify submitted information to successfully complete requested tasksDevelop and maintain excellent interdepartmental and client relationshipsOur job descriptions evolve with our business need and priorities. In addition to the description above, your role may include additional duties/projects as assigned by regional or area leadership. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Minimum of 1-2 years' experience with the Ticketmaster system, or related field experienceBox Office experience is a plus!Customer service orientedPassion for the entertainment business/industry is importantDemonstrated ability to establish strong relationships and communicate effectivelyAbility to thrive in a fast-paced environment, quickly adapting to changing priorities and handling competing prioritiesMust be detail-oriented with the ability to multi-task and prioritize to meet deadlinesIndependence and a willingness to take ownership over hard problemsThe ability to accommodate a flexible schedule to include some weekends, evenings, and holidaysBilingual in English & French is considered a bonus!Preferred work hours are in Pacific time-zone. YOU (BEHAVIOURAL SKILLS) Business Acumen - You understand and can apply general business concepts, using external networks to understand market situations and industry. Problem Solving and Innovation - Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas . Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts. Organizational Skills - Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable). Winning Teamwork - Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team. Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent . Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive. EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife . As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected] . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered. --The expected compensation for this position in British Columbia is:$32,800 - $43,000 CAD annually.**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the British Columbia Pay Transparency Act. It is estimated based on what a successful British Columbia applicant might be paid. It assumes that the successful candidate will be in British Columbia or perform the position from British Columbia. Similar positions located outside of British Columbia will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Pay Transparency Act, a potential new employee's salary history will not be used in compensation decisions.Salary: . Date posted: 04/15/2024 09:28 AM

Job Summary:THE TEAMThe Contact Centre team are responsible for managing large quantities of customer queries through inbound/outbound calls and via email in a timely and efficient manner. A major priority is to identify customer needs and provide the best solution possible.THE JOBTo provide high quality service meeting Ticketmaster's standards across all incoming contact center channels, including but not limited to: Outlet Help DeskCustomer CareAccessible SalesWHAT YOU WILL BE DOINGAnswer calls across Customer Service / Outlet Services / Sales as requiredRespond to customer enquiries via electronic communicationAssist outlets with general and technical issues and escalate where necessaryOther duties as required and directedWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Interpersonal Skills - Ability to relate to people on all levels by quickly establishing rapportand displaying patience where necessary.Organisational Skills - Proven ability to effectively manage time to ensure training deadlines and business needs are met.Results Orientated - Show commitment to the achievement of results and targets by accepting responsibility, owning the task, and effectively applying effort and resources, combined with passion, belief and energy.Numeracy - Ability to check numerical data entered and be able to identify unbalanced accounts.Computer Literacy - Ability to use Microsoft Office based computer packages including Word, Excel & PowerPoint. Typing skills with high accuracyCommunication - Demonstrating strong communication skills, both written and verbal. Clarity and confidence when presenting/training. Effective listening skills are also paramount.YOU (BEHAVIOURAL SKILLS)Customer Focus - Ensuring Ticketmaster's internal and external customers' needs are continually satisfied. Experience in dealing with and training a range of people from different backgrounds is highly regarded. Contact Centre experience is advantageous but not mandatory.Attention to Detail - Ability to accurately maintain training manuals and other training documentations ensuring quality assurance requirements are met.Flexibility - Demonstrated ability to accommodate and adapt to changing needs of the business in a highly pressured working environment. At the same time, proven ability to adhere to set guidelines and process adherence.Problem Solving - Ability to identify potential problems and identify solutions. Appropriately seeking information from higher source when required.Positive Attitude - Possession of "natural energy" with a proactive focus.Due to PCI compliance requirements a police clearance check is required to perform this position.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#LI-onsiteSalary: . Date posted: 04/16/2024 09:28 AM

Job Summary: JOB DESCRIPTION - CLIENT SUPPORT SPECIALIST Location: Vancouver, BC., or Calgary, AB. Division: Ticketmaster Canada Line Manager: Area Manager Contract Terms: Fixed term (6-months), Full time (37.5 hours per week) THE TEAM We're fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else!), we're enriching lives' one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team. THE JOB This Client Support Specialist role will be delivering services to support the client's day-to-day needs related to the use of ticketing systems and products. This role will be responsible for maintaining agreed upon service levels and are required to follow up as needed with national teams to ensure we're providing timely problem resolution to our wide range of clients. Further responsibilities include training, sharing of best practices, and general operational support including installs and upgrades. WHAT YOU WILL BE DOING Customer Service Develop and maintain excellent client relationships, while meeting and exceeding client service level agreements.Coordinating upgrades and hardware replacements on/off siteAdvise and educate clients within procedural guidelines to ensure a solution is provided for any technical or service questions/concernsMaintain customer contacts to enable accurate tracking and reportingProvide onsite event support and afterhours office support, as necessaryTicketmaster ONE, Host System & Access Control Support Keep up-to-date working knowledge of Ticketmaster ONE web portalRemain current with new software/product releases for HOST, TM1 Entry, Archtics, Account Manager, and for all other technology products Create/modify reports, including Autypes, Repgens, Mopreps, and other advanced reportingAssist with client onboarding and ongoing maintenanceAct as an expert in all facets of access control productsBasic Knowledge of Event Programming, as it relates to sales channels and consumer experience.Identify and assist in resolving event related errorsProduct Support Communicate TM product updates, new features and functionality to clientsProvide support and best practices to the client for all TM productsAssist with new manifest creationInitial and ongoing training of new features and functionalityUse troubleshooting techniques and tools to identify the root cause of issuesProviding coordination services of a networking issues between client and in-house IT teams.Our job descriptions evolve with our business need and priorities. In addition to the description above, your role may include additional projects and team support as needed. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Minimum of 2 years' experience working in an office environment, preferably in customer/client support rolesExperience with the Ticketmaster system and/or various ticketing systems is a bonus!Box Office experience is considered an assetMust be detail-oriented with the ability to multi-task and juggle competing prioritiesStrong verbal and written communication skillsProficiency in Word, PowerPoint, and ExcelA passion for live events and strong desire to assist our clients in creating the ultimate fan experienceKnowledge of Presence, AccessManager, Repgen, Archtics, and the Event Base product suite is a bonus!Certain degree of creativity, latitude, and problem solving is required YOU (BEHAVIOURAL SKILLS) Business Acumen - You understand and can apply general business concepts, using external networks to understand market situations and industry. Problem Solving and Innovation - Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts. Organizational Skills - Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable). Winning Teamwork - Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team. Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent . Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive . EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected] . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered. -- The expected compensation for this position in British Columbia is:$24.00 CAD per hour.**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the British Columbia Pay Transparency Act. It is estimated based on what a successful British Columbia applicant might be paid. It assumes that the successful candidate will be in British Columbia or perform the position from British Columbia. Similar positions located outside of British Columbia will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Pay Transparency Act, a potential new employee's salary history will not be used in compensation decisions.Salary: . Date posted: 04/16/2024 09:26 AM

Job Summary: DESCRIPTION D'EMPLOI - SPÉCIALISTE AU SOUTIEN CLIENT Emplacement : Montréal, QC. (Hybride) Division : Ticketmaster Canada Cadre hiérarchique : Gestionnaire régional, Opérations Modalités : Contrat (1 an), 37,5 heures par semaine. L'ÉQUIPE Nous sommes des fans qui aidons des fans du monde entier a assister aux événements qui les passionnent. Filiale par excellence de Live Nation Entertainment, Ticketmaster, qui a révolutionné la façon dont les gens établissent des liens avec leurs artistes, leurs équipes et leurs spectacles préférés, continue d'innover jour après jour. Nous ne nous contentons pas de vendre des billets (bien que nous le fassions mieux que quiconque!), nous enrichissons des vies, une expérience inoubliable a la fois. Un véritable exploit. Le nôtre. Si, comme nous, vous êtes passionné par la magie des spectacles vivants et i vous souhaitez travailler pour une entreprise qui aide des millions de fans a vivre cette expérience, nous voulons vous avoir dans notre équipe. L'EMPLOI Ce spécialiste au soutien client fournira des services pour répondre aux besoins quotidiens des clients en matière d'utilisation des systèmes et produits de billetterie. Il sera responsable du maintien des niveaux de service convenus et devra assurer le suivi nécessaire auprès des équipes nationales afin de garantir la résolution rapide des problèmes pour notre large éventail de clients. D'autres responsabilités comprennent la formation, le partage des meilleures pratiques et le soutien opérationnel général, y compris les installations et les mises a niveau. VOS TÂCHES Service client Développer et entretenir d'excellentes relations avec les clients, atteindre et excéder les attentes en matière de service client.Coordonner et assurer les mises a niveau et le remplacement du matériel chez les clients.Former et conseiller les clients dans le cadre des directives procédurales afin de garantir une solution complète pour toute question/préoccupation technique ou de service.Maintenir les contacts avec les clients pour permettre un suivi et des rapports exacts.Fournir un soutien aux événements sur place et après les heures de bureau, si nécessaire.Soutien Ticketmaster ONE, système Host et contrôle d'accès Maintenir a jour ses connaissances du portail web Ticketmaster ONE.Se tenir au courant des nouvelles versions de logiciels/produits pour HOST, TM1 Entry, Archtics, Account Manager, et pour tous les autres produits technologiques.Créer/modifier les rapports, y compris les rapports Autypes, Repgens, Mopreps, et autres rapports avancés.Aider a l'intégration des clients et a la maintenance continue.Agir en tant qu'expert dans toutes les facettes des produits de contrôle d'accès.Connaissance de base de la programmation d'événements, en ce qui concerne les canaux de vente et l'expérience du consommateur.Identifier et aider a résoudre les erreurs liées aux événements.Soutien aux produits Communiquer aux clients les mises a jour et les nouvelles caractéristiques et fonctionnalités des produits TM.Fournir au client un soutien et les meilleures pratiques pour tous les produits TM.Aider a la création de nouveaux manifestes.Fournir une formation initiale et continue sur les nouvelles caractéristiques et fonctionnalités.Utiliser des techniques et des outils de dépannage pour identifier la cause profonde des problèmes.Fournir des services de coordination d'un problème de réseau entre le client et les équipes informatiques internesNos descriptions d'emploi évoluent en fonction des besoins et des priorités de l'entreprise. En plus de la description ci-dessus, votre rôle peut inclure des projets supplémentaires et un soutien a l'équipe selon les besoins. CONNAISSANCES (ou COMPÉTENCES TECHNIQUES) Minimum de 2 ans d'expérience de travail dans un environnement de bureau, de préférence dans des rôles de soutien aux clients.Expérience avec le système Ticketmaster et/ou divers systèmes de billetterie un atout!Expérience en billetterie considérée comme un atout.Souci du détail et être capable d'accomplir plusieurs tâches et de jongler avec des priorités concurrentes.Solides compétences en communication orale et écrite.Maîtrise du français, considérée comme un atout!Maîtrise des logiciels Word, PowerPoint, et Excel.Une passion pour les événements et un fort désir d'aider nos clients a créer l'expérience ultime pour les fans.Connaissance de Presence, Repgen, Archtics, et de la suite de produits Event Base un atout!Certain degré de créativité, de latitude et de résolution de problème requis. VOUS-MÊME (APTITUDES COMPORTEMENTALES) Sens des affaires - Vous comprenez et pouvez appliquer des concepts commerciaux généraux, en utilisant des réseaux externes pour comprendre les situations du marché et de l'industrie. Résolution de problèmes et innovation - Vous recueillez le point de vue et les idées appropriés et recherchez des solutions gagnant-gagnant en restant ouvert aux approches alternatives et en étant proactif dans la recherche de nouvelles idées. Capacité a maintenir une perspective équilibrée, a voir tous les aspects d'une question et a gérer les problèmes de manière rapide et efficace. Penseur libre et indépendant, ouvert aux idées et concepts nouveaux. Sens de l'organisation - Vous gérez les priorités concurrentes de plusieurs équipes/services/emplacements. Orientation vers la gestion des tâches et des projets (avec la capacité de tenir les autres responsables). Travail d'équipe gagnant - Vous collaborez avec les autres de manière respectueuse et partagez ouvertement l'information au sein de l'équipe pour aider a atteindre les buts et objectifs de Ticketmaster. Vous prenez le temps de faire preuve d'empathie et de comprendre le point de vue des autres, tout en reconnaissant et en appréciant la contribution des autres. LA VIE CHEZ TICKETMASTER Nous sommes fiers de faire partie de Live Nation Entertainment, la plus grande entreprise de divertissement au monde.Notre vision chez Ticketmaster est de connecter les gens du monde entier aux événements vivants qu'ils aiment. En tant que plus grande plateforme d'achat de billets au monde et premier fournisseur mondial d'outils et de services d'entreprise pour le secteur du divertissement, nous sommes les mieux placés pour concrétiser cette vision avec succès.Nous faisons tout cela avec une passion intense pour les événements vivants et une culture inspirante et diversifiée animée par des leaders accessibles, des responsables attentifs et des équipes enthousiastes. Si vous êtes passionné par le divertissement comme nous, et que vous souhaitez travailler dans une entreprise dédiée a aider des millions de fans a vivre des expériences inoubliables, nous voulons faire votre connaissance.Tout ce que nous entreprenons est guidé par nos valeurs : Fiabilité - Nous comprenons que les fans et les clients comptent sur nous pour propulser leurs expériences de spectacles vivants, et nous comptons les uns sur les autres pour y arriver. Travail d'équipe - Nous croyons que la réussite individuelle ne fait pas le poids comparativement au niveau de réussite qui peut être atteint par une équipe. Intégrité - Nous nous engageons a respecter les normes morales et éthiques les plus élevées au nom des innombrables partenaires et parties prenantes que nous représentons. Appartenance - Nous nous engageons a bâtir une culture dans laquelle chaque employé peut être authentique, avoir une voix égale et des opportunités de s'épanouir. ÉGALITÉ DES CHANCES POUR L'EMPLOI Nous sommes des gens passionnés et engagés envers nos employés et allons au-dela de la rhétorique de la diversité et de l'inclusion. Vous travaillerez dans un environnement inclusif et serez encouragé a être vous-même au travail. Nous ferons tout ce qui est en notre pouvoir pour vous aider a concilier avec succès votre travail et votre vie privée. En tant qu'entreprise en pleine croissance, nous vous encouragerons a développer vos aspirations professionnelles et personnelles, a vivre de nouvelles expériences et a apprendre des personnes talentueuses avec lesquelles vous travaillerez. C'est le talent qui compte pour nous et nous encourageons les candidatures de personnes sans distinction de sexe, de race, d'orientation sexuelle, de religion, d'âge, de handicap ou de responsabilités familiales.Ticketmaster Canada offrira des mesures adaptées pour les personnes handicapées qualifiées lors du processus d'embauche. Si vous éprouvez des difficultés a utiliser notre système de candidature en ligne et que vous avez besoin de mesures adaptées en raison d'un handicap, veuillez envoyer un courriel a [email protected] . Veuillez noter que cette boîte de réception est limitée aux demandes de mesures adaptées. Les CV vers cette boîte de réception ne seront pas pris en compte.-- JOB DESCRIPTION - CLIENT SUPPORT SPECIALIST Location : Montreal, QC. (Hybrid) Division : Ticketmaster Canada Line Manager : Area Manager, Operations Contract Terms : Contract, 1-year. Full-time (37.5 hours per week) THE TEAM We're fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else!), we're enriching lives with one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team. THE JOB This Client Support Specialist role will be delivering services to support the client's day-to-day needs related to the use of ticketing systems and products. This role will be responsible for maintaining agreed upon service levels and following up as needed with national teams to ensure we're providing timely problem resolution to our wide range of clients. Further responsibilities include training, sharing of best practices, and general operational support including installs and upgrades. WHAT YOU WILL BE DOING Customer Service Develop and maintain excellent client relationships, while meeting and exceeding client service level agreements.Coordinating upgrades and hardware replacements on/off siteAdvise and educate clients within procedural guidelines to ensure a solution is provided for any technical or service questions/concernsMaintain customer contacts to enable accurate tracking and reportingProvide onsite event support and afterhours office support, as necessaryTicketmaster ONE, Host System & Access Control Support Keep up-to-date working knowledge of Ticketmaster ONE web portalRemain current with new software/product releases for HOST, TM1 Entry, Archtics, Account Manager, and for all other technology productsCreate/modify reports, including Autypes, Repgens, Mopreps, and other advanced reportingAssist with client onboarding and ongoing maintenanceAct as an expert in all facets of access control productsBasic Knowledge of Event Programming, as it relates to sales channels and consumer experience.Identify and assist in resolving event related errorsProduct Support Communicate TM product updates, new features and functionality to clientsProvide support and best practices to the client for all TM productsAssist with new manifest creationInitial and ongoing training of new features and functionalityUse troubleshooting techniques and tools to identify the root cause of issuesProviding coordination services of a networking issues between client and in-house IT teamsOur job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional projects and team support as needed. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Minimum of 2 years' experience working in customer/client support rolesExperience with the Ticketmaster system and/or various ticketing systems is a bonus!Box Office experience is considered an assetMust be detail-oriented with the ability to multi-task and juggle competing prioritiesStrong verbal and written communication skillsProficiency in French considered an asset!Proficiency in Word, PowerPoint, and ExcelA passion for live events and strong desire to assist our clients in creating the ultimate fan experienceKnowledge of Presence, Repgen, Archtics, and the Event Base product suite is a bonus!Certain degree of creativity, latitude, and problem solving is required YOU (BEHAVIOURAL SKILLS) Business Acumen - You understand and can apply general business concepts, using external networks to understand market situations and industry. Problem Solving and Innovation - Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts. Organizational Skills - Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable). Winning Teamwork - Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected] . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.Salary: . Date posted: 04/16/2024 09:26 AM

BASIC QUALIFICATIONSBasic qualifications - 4+ years of relevant work experience in maintaining a DC or Critical space facility - Strong verbal and written communication skills. - Strong leadership and organizational skills. - Strong attention to detail. - Strong Facilities Management skills - Ability to prioritize in complex, fast-paced environment. - Familiar with the concepts and interaction of Service Management systems (Problem & Change) - Experience with the development of MOPs & SWMS for planned works - Physical Security protocol awareness - Computer literate, confident with Office SuiteDESCRIPTIONThe Facility Engineer with be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. Responsibilities include: - Participate in a 24/7 rotating shift pattern - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. - Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance - Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage. - Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. - Establish documentation relevant to business & facility operations. - Responsible for the installation of the racks and the provision of power/cooling within it's constraints. - Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Assist in the design, implementation, commissioning and build out of new facilities. - Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability. - Management of the Facility assets and the provision of infrastructure & inventory asset management. - Attend and participate in regular Construction & Operational Meetings as required. - Familiar with Work Order compliance to ensure all contractual SLA's are achieved. - Interface with Infra Ops management for day to day operational requirements. - Assist in recruiting efforts. - Assist in the the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customer service and satisfaction.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONSPreferred qualifications - Degree or Technical (Military/ Trade School) Degree and relevant experience. - 6+ years of Data Center Engineering/Operations Experience - 4+ years of Data Center Management Experience - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 10:18 PM

Company DescriptionYour team and working environment:Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the City's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionBellman (Seasonal Part Time) From a warm welcome to a fond farewell, as a Bellman, you will take care of the guests as soon as they step foot onto your driveway, ensuring a lasting impression for our guests' stay.What you will be doing:Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:Greet all guests arriving by vehicle, and promote valet parking as the only hotel-related parking option or clearly direct guests to appropriate public parking service if they preferTo ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest's stayEnsure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient mannerComplete thorough walk around of guest vehicles prior to entering the garage and highlight any damage on the corresponding valet parking ticketWhen requested or anticipated, will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives and tourist attractionsStrict adherence to Fairmont Service Standard Expectations as it relates to valet parkingAble to operate all types of vehicles (manual and regular transmission)Other duties as assignedQualificationsYour experience and skills include:Available to work weekends, evenings and shift workExcellent verbal communication skillsExcellent interpersonal skillsTeam orientedCustomer service focusedProfessional manner and outgoing personalityValid Driver's License with no infractionsGood command of the English languageAble to operate standard transmission vehiclesMust be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.Additional InformationWhat is in it for you: Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing supportLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitSalary: . Date posted: 04/17/2024 06:01 AM

Company DescriptionYour team and working environment:Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the City's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionBellman (Casual) From a warm welcome to a fond farewell, as a Bellman, you will take care of the guests as soon as they step foot onto your driveway, ensuring a lasting impression for our guests' stay. What you will be doing:Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:Greet all guests arriving by vehicle, and promote valet parking as the only hotel-related parking option or clearly direct guests to appropriate public parking service if they preferTo ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest's stayEnsure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient mannerComplete thorough walk around of guest vehicles prior to entering the garage and highlight any damage on the corresponding valet parking ticketWhen requested or anticipated, will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives and tourist attractionsStrict adherence to Fairmont Service Standard Expectations as it relates to valet parkingAble to operate all types of vehicles (manual and regular transmission)Other duties as assignedQualificationsYour experience and skills include:Available to work weekends, evenings and shift workExcellent verbal communication skillsExcellent interpersonal skillsTeam orientedCustomer service focusedProfessional manner and outgoing personalityValid Driver's License with no infractionsGood command of the English languageAble to operate standard transmission vehiclesMust be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documentsAdditional InformationWhat is in it for you: Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing supportLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitSalary: . Date posted: 04/17/2024 06:01 AM