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Finance and Operations Manager
, Canberra
Global and Established Brand|Permanent full-time opportunity based in CanberraOur client is a global strategic design consultancy, tackling some of the toughest challenges in global development and humanitarian contexts. They have studios across the world, including in Kenya, Senegal, Ethiopia, the UK, US, Australia, Philippines, and India. In the Asia-Pacific, their studios collaborate with local partners and clients.You'll collaborate closely with the Asia-Pacific Chief Operating Officer and Project Leads, undertaking the following tasks:Handling Accounts Receivable and Accounts Payable.Overseeing Australian payroll and ensuring tax compliance.Providing support to operational teams in the Philippines and India as needed.Generating routine business intelligence and assisting senior leadership with targeted insights for the region.Assisting the Chief Operating Officer with various operational tasks, such as HR, service provider management, and day-to-day business administration.Contributing to project management and logistics, including budget tracking, team coordination, monitoring, and supporting field teams.3+ years of experience in a similar operational role in AustraliaBachelor's degree or equivalent practical experience.Background in professional services with an understanding of the consulting business model.Excellent communication skills to convey operational and technical requirements to colleagues from diverse backgrounds.Strong creative thinking and problem-solving abilities.Demonstrated adaptability and success in a fast-paced, expanding environment.Experience or willingness to collaborate in diverse teams spanning cultures, countries, and time zones.Based in Canberra, with the ability to work flexibly in-office and remote.Full time: 3-5 days per week, flexible.AUD$90k-$110k salary package.The position is available for an immediate start.
Finance and Operations Manager
Michael Page, Canberra
You'll collaborate closely with the Asia-Pacific Chief Operating Officer and Project Leads, undertaking the following tasks:Handling Accounts Receivable and Accounts Payable.Overseeing Australian payroll and ensuring tax compliance.Providing support to operational teams in the Philippines and India as needed.Generating routine business intelligence and assisting senior leadership with targeted insights for the region.Assisting the Chief Operating Officer with various operational tasks, such as HR, service provider management, and day-to-day business administration.Contributing to project management and logistics, including budget tracking, team coordination, monitoring, and supporting field teams.3+ years of experience in a similar operational role in AustraliaBachelor's degree or equivalent practical experience.Background in professional services with an understanding of the consulting business model.Excellent communication skills to convey operational and technical requirements to colleagues from diverse backgrounds.Strong creative thinking and problem-solving abilities.Demonstrated adaptability and success in a fast-paced, expanding environment.Experience or willingness to collaborate in diverse teams spanning cultures, countries, and time zones.
Operations Manager - FC, AMXL East and West FC
Amazon, Bhiwandi, Any, India
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- 3+ years of performance metrics, process improvement or lean techniques experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONAmazon Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience with Amazon.com. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazon's customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth's Most Customer Centric Company.We are seeking an experienced Operations Manager to drive continuous learning and process improvement culture change through best practice sharing, vocal advocacy, and visible hands-on leadership for Regional Fulfillment Center operations . In this position, you will work across teams to gain alignment, develop, and execute a common plan across multiple stakeholders. This requires working effectively with multiple business leaders/teams to ensure the delivery and execution of projects. You will also work with multiple external agencies to drive strategy implementation.Cross-team coordination, vendor/stakeholder management and excellent communication skills are essential. To work effectively in the role, the candidate would be required to develop a deep understanding of the organizations culture and the strategic business direction.This role calls for an individual who understands all aspects of performance which impacts both internal and external customer experience. The individual will determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision making skills to create long term sustainable process paths to improve customer experience.The successful candidate will be a person who enjoys and loves working with data, understand operational processes, able to manage the internal and external stakeholders and would be able to design and define progress paths. He/She/They will have excellent analytical skills.Key job responsibilitiesDrive continuous learning and process improvement with 3P partners culture change through best practice sharing, vocal advocacy, and visible hands-on leadership.Lead the learning, training and development for all the associates, process experts and managers in the positive correlation between customer experience and productivityProvide Strategic vision for the Operations Excellence program for project selection, scope, definition, and performance to ensure alignment with business strategyDrive tactical execution of key initiatives building and managing the road map to achieve the Operation team's vision.Support process improvements for the partner, best practice sharing, and standardization across all Amazon Logistics processes using Lean principles.Provide metrics inputs that support compliance of standard work and that drives improvements in cost and quality.Champion role wise standard work based on Lean principles despite the pressure to deviate regardless of the direction from which it comes.Gain consensus to push change forward while keeping variation between sites to a minimum.Collaborate and communicate with 3P partners on best practices and standardsWe are open to hiring candidates to work out of one of the following locations:Bhiwandi, MH, INDPREFERRED QUALIFICATIONS- 1+ years of employee and performance management experience- Masters or Management degree would be an added advantage- Capable of both strategic thinking along with detailed execution- Consistent track record of taking full ownership and delivering results- Comfortable with "hands-on" management of tasks, and proven ability to manage multiple, contending priorities simultaneously- Strong communication skills, managing multiple stakeholders and partner teamsSalary: . Date posted: 04/02/2024 09:20 AM
Supply Chain Manager
Michael Page, Central Coast
The Supply Chain Manager will have the following responsibilities:Operational Strategic Direction - Develop the strategy, processes and IT enablers to exploit current and future opportunities and demands for retail networks, distributors and consumers.Supply Chain Optimisation -Execute optimisation strategies in order to achieve under budget results, customers service expectations and cost benefits.Business Operations - Accountable for managing & leading Daily End-To-End Supply Chain Operation Functions, including establishing purchasing objectives for the company.Customer Service Management- Responsible for the operational excellence of the Customer Service Team to ensure a consistently high level of market service levels.Financial Management- Overall control of all Supply Chain financial transactions and operational matters, financial daily/weekly/monthly/annually reporting and internal financial controls. Directs the establishment of forecasting principles, practices, policies and procedures.Commercial - Undertakes major contract negotiations.Leadership & People Management Lead, mentor and motivate the Supply Chain, Warehouse and Customer Service teams to drive high performance & accountabilityThe successful candidate for the Supply Chain Manager role will ideally have the following skills and qualities:Experience leading teams across Supply Chain, Logistics and Operations (Forecasting, Supply Planning, Purchasing, Inventory, Warehouse, Transport & Customer Service)Background in either a Wholesale, FMCG, Retail or Distribution environment.Strong technical background - SAP (or similar ERP) and MRP (SAP Module for Demand Planning/Inventory Forecasting) / MS Excel (Formulas / Pivot / V-Lookup)Proven capability to establish and build relationships at a senior stakeholder level - both internally and externallyAgile approach and able to work in a fast-paced environmentAble to make business critical decisions
Dual Events Manager
Marriott International, Calgary, Alberta, Canada
Job Number 24055528Job Category Event ManagementLocation Calgary Airport Marriott In-Terminal Hotel, 2008 Airport Road NE, Calgary, Alberta, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.CORE WORK ACTIVITIESManaging Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities.Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.The salary range for this position is $62,000 to $82,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Calgary Airport Marriott In-Terminal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/30/2024 09:28 AM
Operations Manager
Amazon, Ravenhall, Victoria
BASIC QUALIFICATIONS- Previous experience in leading large, diverse teams,- Experience in employee and performance management experience- Excellent communication skills, both verbal and written,- Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field,- Proven experience in a similar, innovative logistics, distribution or manufacturing environment,- Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generateDESCRIPTIONWe are currently seeking for an experienced Operations Managers to join our Customer Fulfillment team and play a critical role in leading our team of Area Managers.This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up.As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary.You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.We currently have opportunities across either day or night shift.Key job responsibilities:- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,- Become a subject matter expert on specific, larger-scale processes and activities within FCs,- In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis,- You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience,- Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,- Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.We are open to hiring candidates to work out of one of the following locations:Ravenhall, VIC, AUSPREFERRED QUALIFICATIONS- Experience with performance metrics, process improvement and Lean techniques,- Demonstrated problem solving skills and analytical skills,- Experience with a contingent workforce during peak seasons,- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/04/2024 09:44 AM
Shift Manager, Delivery Operations
Amazon, Kewdale, Washington
BASIC QUALIFICATIONS- 1+ years of employee and performance management experience- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shiftsDESCRIPTIONDo you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself in maintaining the highest levels of safety, quality, attendance and performance? As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.You will be an inspiring leader in one of our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.Please note the shift pattern is based on 4 days on and 3 days off so flexibility is a must for this role as the site operates across 7 days. Working hours: 3:00am to 13:00pmKey job responsibilitiesKey Responsibilities and Job Elements:- You'll support, mentor, and motivate your hourly workforce.- You'll maintain Health and Safety standards, while promoting a Health and Safety culture on-site.- You'll collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.- You'll need to push, pull, squat, bend, and reach varying weights.- You'll stand and walk for up to 10 hours during shifts.Our fulfillment network has sites across the country and globe, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.A day in the lifeGuiding by example, you'll be responsible for the training and integration of your team, to progressively improve progress. The role is rewarding and impactful, as you strive for excellence together with the team you supervise.You'll exercise sound judgement, making sure progress and targets are realistic and achievable. The impact you have, within one of the world's biggest, most innovative companies, won't go unnoticed. With us, you have a hand in creating the future of operations and logistics.About the teamOur World-Wide Operations network delivers millions of packages and smiles to Amazon customers every day. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.We are open to hiring candidates to work out of one of the following locations:Kewdale, WA, AUSPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/27/2024 10:17 PM
Manager I
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking Operation Manager for its Fulfilment Center team. In this role you will working closely with sort centers (SCs), last mile (LMs), logistic partners and other stakeholders for smooth management of FC operations of BLX1. The L4 leader will be the POC to manage dedicate department of BLX1, and handle all escalations and metrics related to same. The person will also drive deployment of solutions for productivity and cost optimization of BLX1 along with other tech deployments to streamline FC operations. In BAU, he/she will be rostered in shifts for keeping a tab on operations & work on improvement projects.Key job responsibilitiesEssential Functions- FC day to day operations management- Space, productivity and cost optimization for FC operations- Development of TL, BB PA and GB PA- People and stakeholder management- Focus of safe and high quality operations- Prepare bridge for WBR- Weekly manpower planning- Weekly Truck planning- Cap validation per lane and weekly capacity management- Reduce FC damage and losses- Drive AMXL FC related programsA day in the lifeEssential Functions- FC day to day operations management- Development of TL, BB PA and GB PA- People management- Focus of safe and high quality operationsAbout the teamBLX1 is the only own FC in AMXL network. Thus holding the key responsibility to drive creative programs to continue to optimize FC operations, which can subsequently be implemented in 3P network. In BLX1, there is a very strong focus on safe operations with high quality deliverable. We need people to look at things holistically at business level and chase aggressive timelines to deliver at high barWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysSalary: . Date posted: 04/04/2024 10:19 PM
Senior Program Manager
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech teams- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experienceDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. As a Program Manager for Shipping and Region Authority, (SARA), you will work closely with Product Managers and Business Intelligence Engineers to drive data-driven decision-making and use broad skills to build analytics and reporting capabilities.We are a global organization working with business teams across all Amazon marketplaces. This team influences the customer ordering experience with products that model shipping, transportation and regional capabilities for all products across all amazon markets.The teams vision is to exponentially simplify the ability for Amazon businesses and its partners to build regionally-contextual initiatives and to enable a customer experience that allows for a seamless shopping experience, from product discovery to purchase, based on their location, program eligibility, and delivery options.This role involves driving critical decisions with cross functional teams and senior leadership and demands strong program management skills along-with an ability to drive data driven discussions. This position involves regular communication with Operation Teams, senior management, Tech teams, and project sponsors on status, risks and change control. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills along with preferred experience in Project and Stakeholder management. If you know and love working with business intelligence tools, are comfortable accessing and working with large and diverse data sets from multiple sources, and enthusiastic about partnering with the business to deliver results, we need you on our team!Key job responsibilities- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver- Solve real life business problems by data analytics using big data- Collaborate with business users on requirements, objectives and measures- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects- Propose business metrics and perform data analysis for untouched areas. Find and merge dispersed data sources for reporting and deep-dive.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldSalary: . Date posted: 04/06/2024 09:32 AM
Audit & Compliance Manager
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS• Bachelor's degree in BA or BS in Engineering, Mathematics, Operations/Supply Chain, Organizational Behavior, or other technical field from an accredited university• At least 5 years of project/program management experience, delivering on large-scale, cross-functional strategic initiatives in support of business goals• At least 2 years of experience with root cause analysis and process design• Excellent knowledge of Office tools (e.g., Excel, Word, Outlook, etc.)• Ability to work cross-functionally, including with other departments (e.g., Legal, Finance, etc.), with the highest levels of team spirit and integrityDESCRIPTIONAmazon is the most customer-centric company on earth. We need exceptionally talented, customer-centric, bright, and driven people. We are looking for an organized self-starter to join the Transportation Risk and Compliance (TRC) team at Amazon, India. The goal of Amazon Logistics (AMZL) is to build a world class last mile operations. AMZL aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. TRC is looking for high-judgment individuals to join us as an Auditor, to evaluate the compliance standards of Delivery Service Provider's (DSP)/Extended Delivery Service Partners (EDSP)/Delivery Associates (DA) and ensure that they are functioning in accordance with Amazon's contractual obligations and the supplier code of conduct. The successful candidate will have a unique blend of strategic and entrepreneurial thinking, business modelling, and highly skilled in interviewing techniques. This opportunity requires excellent analytical, problem solving, negotiation and communication skills. If you have demonstrated an ability to innovate for the customer and want to create the best in the world delivery experience, then come join our team. JOB RESPONSIBILITY •Understand/identify the inherent transportation compliance risks for Last Mile operations in India. Perform 3P DSP/EDSP audits against the AMZL/TRC audit checklist and code of conduct in line with defined annual/periodic audit timetable. • Review new and existing DSP/EDSP/DAs ensuring that they meet compliance, safety, and contractual standards. • Ensure that they comply with Amazon's Terms of Service. • Investigate suspicious DSP/EDSP/DA activity and behavior that could pose a risk to AMZL, our customers, or others. • Must be able to assess the real situation sometimes with limited information in hand in order to make an independent decision about the DSP/DAs integrity and compliance standard. • Achieve productivity and quality standards for audits/investigations. • Monitor DSP/EDSP activity as needed. • Participate in other special projects/assignments as necessary. • Responsible for conducting short notice audits/investigations as required • Provision of clear targets and remedial actions for DSPs/EDSPs when standards fall below contractual criteria • Responsible for setting next steps including corrective and preventive action within agreed timelines and managing subsequent compliance and/or making recommendations for appropriate action to drive down residual risk. • Preparation of audit summary documentation and recommendations for review by senior management. We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS• 5 years of audit experience related to business processes, risk mitigation, program compliance, internal audits or others• Experience in leading Audit and Monitoring programs, Internal audits• Working knowledge of local transport, and contractual laws and regulations• Experience in Logistics industry• Demonstrated problem-solving, mathematics and analytical skills using data to drive decisions in a business environment• Continuous improvement background (i.e. Six-sigma, ISO, Quality, etc.)Salary: . Date posted: 04/08/2024 09:50 PM
Operations Supervisor (RTS), Amazon Logistics DVT1
Amazon, Mulgrave, Victoria
BASIC QUALIFICATIONS- Experience with planning, performance metrics, and process improvement- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in logistics- Ability to lift up to 23 kg, stand/walk during shifts lasting up to 12 hours, push and pull loaded carts, and be able to frequently push, pull, squat, bend, and reachDESCRIPTIONOperations Supervisors form an integral part of Amazon Logistics' Last Mile operations, contributing significantly to the team's dynamic growth. Operations Supervisors are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external stakeholders.The RTS (Return To Station) Operations Supervisor primarily looks after the Return Operations of the Amazon Logistics Business, which involves meeting with Delivery Partners, deep diving undelivered packages, creating reports which help with Improving Delivery Success, and keeping the site ready for next day operations.Please note the shift pattern is based on 4 days on and 3 days off including weekends.Typical working hours: 12:30pm - 22:30pm, Wednesday to SaturdayA little flexibility is expected in this role due to the nature of the businessKey job responsibilitiesResponsibilities:- Track and report labor hours- Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance- Ensure successful area performance through tracking and reporting metrics- Independently assess all aspects of associate work performance and provide timely and detailed feedback- Participate in Operational Excellence initiatives- Maintain a full understanding of workflow and daily production goals- Review and update SOP's as required- Ensure work areas remain clean and are properly equipped- Identify and address safety hazards within the work area, and participate in safety initiatives- Coach associates on ways to work safely at all times- Ensure all job injuries are reported timely in accordance with established policies and procedures- Provide leave coverage for Shift Managers We are open to hiring candidates to work out of one of the following locations:Mulgrave, VIC, AUSPREFERRED QUALIFICATIONS- Experience with data analysis- Bachelor's degree in supply chain/logistics or related field- Experience in warehouse operations- Experience managing teamsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 09:44 PM
Data Center Operations Cluster Manager, BOM - DCO
Amazon, Mumbai, Any, India
BASIC QUALIFICATIONS - 9+ years of experience in Data Center Operations, IT Operations or similar roles - 6+ years of experience in managing managers. The ideal candidate must have team, organizational and planning skills, as well as stringent time management skills to balance workloads in a complex and dynamic environment. - 4+ years of experience with collecting and reporting key performance metrics and/or data modelling to continuously measure and improve operational status quo.DESCRIPTIONData Center Operations Manager for the world's biggest Cloud Infrastructure.Amazon Data Services India Private Limited ("ADSIPL") is growing rapidly, and we are looking for a Data Center Operations Manager to join our expanding Infrastructure Operations team.We are currently expanding our infrastructure management team and we are looking for a senior manager with experience in people leadership, a strong technical understanding of data center operations and infrastructure, and the drive and vision to take ADSIPL Data Center Operations into the future.The Data Center Operations Manager is a senior leadership role for our compute operations teams within an AWS region. They will have managerial responsibility for safety, security, availability, scaling, costs and efficiency for their department. They lead the team that is installing, maintaining, and de-commissioning network and server equipment in a safe, secure and cost-effective manner across the region. The Data Center Operations Manager must manage across each function but also have the ability to dive deep into any given function as needed.The successful candidate will be a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to problems. The candidate will have a strong understanding of network and compute architecture and have experience managing repair requests in a high volume environment, as well as managing response to high severity events. They will have a strong track record of developing talent, and managing performance of their team and organization. They will be creating, tracking and controlling budgets; strategically planning through use of metrics; sponsoring, reporting and delivering large projects while proposing technical solutions to complicated problems. This position requires a candidate with the proven ability to drive continuous improvement and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Key job responsibilitiesAbout The Role:• Lead and supervise a team of Data Center Managers and Engineers across multiple data centers, installing, maintaining and decommissioning network and server hardware Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience. Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs Carry out supervisory responsibilities in accordance with the organization's policies and procedures Mentor, train and develop career progression for direct reports and members of the organization Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective Coordinate support of change management resources in partnership with electrical and mechanical operations teams Develop, improve, and share operational best practices across the region and with peers globally Ability to oversee and manage complex projects for delivery against tight timelines to exceed customer expectations. We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- 5+ years of cumulative experience with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles and best practices- 4+ years of experience managing geographically dispersed teams - 3+ years of experience implementing LEAN/6 Sigma methodology (continuous improvement, 5 Whys, Root Cause analysis, etc.)- 3+ years of data driven experience to demonstrates initiative and proactively seeking solutions to problems - 3+ years of experience in excellent verbal and written communication- 3+ years of project management experience - 5+ years experience working with Linux or Unix systems administration or Network Operations - Proficiency in Microsoft Office - Word, PowerPoint, Excel, VisioSalary: . Date posted: 04/08/2024 10:32 AM
Area Manager, FC operations
Amazon, Jamalpur, Any, India
BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAmazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed......innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking • Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLS REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularlyWe are open to hiring candidates to work out of one of the following locations:Jamalpur, HR, INDPREFERRED QUALIFICATIONS- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysSalary: . Date posted: 04/08/2024 10:31 AM
2024 Operations Shift Manager, AMZL
Amazon, Heathwood, Any
BASIC QUALIFICATIONS• Completed a tertiary qualification (undergraduate or post-graduate) in the last 24 months in any discipline or degree• People focused • Loves to analyse problems • Solution oriented • Able to work independently • Possess leadership qualities • Loves to have fun and make history!Please note: To be eligible for this program you will have already graduated for your degree to commence the program by end March 2024.DESCRIPTIONAre you a recent graduate with a passion for learning, management and/or data driven problem solving? At Amazon we're on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you're ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you'll say it often. Join us and define tomorrow. Based out of one of our Delivery Stations, Graduate OPerations Shift Managers work alongside employees in our Delivery Stations in order to support their growth & development, identify and remove barriers the teams face, and display ownership of a fast-paced team environment. After your initial training and mentorship, you will have a team of associates reporting to you. You'll support the training and integration of your team. You will build skills and experience that will turn your job into a career! Key job responsibilitiesYou'll be an inspiring leader at one of our Delivery Stations, where you'll work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered quickly, accurately, and cost-effectively. In this position, you'll lead a team or a process from day one. At Amazon, we trust the people we hire and provide plenty of support to help you hit the ground running. Our culture is learn-by-doing oriented; you'll take control of your career. Leading by example, you'll be responsible for the training and integration of your team, while driving progress as you strive for excellence together. You'll exercise sound judgement, ensuring progress and targets are realistic and achievable. It'll be worth it; the impact you could have, within one of the world's biggest, most innovative companies, won't go unnoticed. With us, you can have a hand in creating the future of operations and logistics. As a Graduate Operations Shift Manager you will: • Review and understanding the transportation process from Fulfilment Centres to delivery stations• Measure and Ensure enough bandwidth in sortation team to ensure peak time delivery management• Continuously improve the through put and attain a sustained level of delivery performance improvement• Review and assist on analysis of the data reports to identify performance bottlenecks and improve the performance• Research and review on the formal process control and process improvement mechanisms such as Kaizen• Need to safeguard your team's safety while at work. • Uphold Amazon's high standards of quality.• Demonstrate problem-solving and analytical capabilities. Please note: This role is shift based with shifts starting at 5AM. You will be working shifts from Sunday to Wednesday, or Wednesday to Saturday (four days a week).About the teamAbout the teamAs a Graduate Operations Shift Manager, you are part of something bigger and amazing. This isn't a corporate role, you will be based in the heart of the action at one of our Delivery Stations, working with other Shift Managers, support staff and learning everything you need to know about how Amazon Operations works. You will be provided with a mentor who will support you and guide your work, along with a strong intern support network.We are open to hiring candidates to work out of one of the following locations:Heathwood, AUS | Melbourne, VIC, AUS | Mulgrave, VIC, AUS | Pinkenba, QLD, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS• Some work experience - whether through placement years, internships or universityThe Graduate ProgramWe want to you to feel welcomed, included and valued right from the start. We know that your experiences will help us build a better world. So, if you are insatiably curious and always want to learn more, then you've come to the right place. You can expect to: • Define your goals, exceed them, and set new ones. • Think ahead and put long-term value over short-term wins. We believe in investing in your future. • To be the best version of yourself - to continuously evolve and improve • Become excellent at making fast decisions, taking calculated risks and fearlessly chasing excellence. • Make the impossible, possible. Applications and Assessment Process: All candidates will be invited to complete an online assessment which we encourage you to complete within 5 business days. Your application will then be reviewed for suitability for the role. If successful, you will be invited to attend a phone interview followed by three virtual interviews, focusing on our Leadership Principles. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please email us ([email protected]) and put Applicant-Candidate Accommodation Request in the subject line for expedited processing. Have any questions? Please contact us at ([email protected]) Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please also note, the team are reviewing a high volume of applications and appreciate your patience. Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/06/2024 09:29 PM
Manager Sales and Strategy, Amazon Shipping
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 3+ years of sales experience- Experience managing teams- Experience analyzing data and best practices to assess performance driversDESCRIPTIONThe sales manager should be comfortable navigating ambiguity and operating in a start-up environment. We expect the person in this position to create a sales strategy from the ground up and to successfully execute upon our ambitious product adoption goals. The ideal candidate will have experience developing relationships across functional areas such as Operations, Finance, and Program Management, and will have a proven track record of meeting and exceeding program goals and revenue targets.Key job responsibilities• Strategic long term thinking for Amazon Shipping scale up plan.• Drive revenue, adoption, and market segment share• Earn trust of customers, both internal and external, and recommend product solutions that fit their business needs.• Measure performance, articulate root-cause analysis, and link to specific improvement areas.• Relay market needs and requirements back to internal Amazon teams including Product Management• Build and improvise on the overall sales and account management strategy• Contribute to the Amazon Shipping regular program updates and actively participate in WBRs, MBRs and QBRs.• Create program goals and related metrics, track progress and manage through obstacles to achieve your objectives.• Analyze current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance.• Drive and accelerate spend adoption through advising customers on best practices for using our product.• Liaise with technical integration teams on both customer and Amazon side to ensure integration of our product in customer's technology landscape.• Assess program risks, anticipate challenges, and provide escalation management when necessary• Identify prioritization and trade-offs for meeting adoption and revenue targets.• Drive both Sales and Program Management jointly.About the teamAmazon Shipping is innovating in the Operations and Logistics space and is looking for a self-driven, entrepreneurial, and commercial Sales Manager, to work with the external shippers and facilitate their usage of Amazon's logistics capabilities to service their own customers' needs as well as drive sales projects with the internal stakeholders for the different transportation requirements of Amazon businesses across India. We are reinventing everything from commercial strategy and lead generation to account management, and are looking for a senior enterprise sales manager that can partner and innovate with Operations, Commercial and Customer Programs, and Product Management as we scale our solutions nationwide.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 4+ years of sales or account management experienceSalary: . Date posted: 04/10/2024 09:15 AM
Operations Manager
Amazon, Dandenong South, Victoria
BASIC QUALIFICATIONS- Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field,- Proven experience in a similar, innovative logistics, distribution or manufacturing environment,- Previous experience in leading large, diverse teams,- Experience in employee and performance management experience,- Excellent communication skills, both verbal and written,- Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generate.DESCRIPTIONHere at Amazon we are currently seeking for experienced Operations Managers to join our Customer Fulfillment team for Night Shift at our Fulfillment Center in Dandenong South.This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up. As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary. You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business. Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.Key job responsibilities: - Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site, - Become a subject matter expert on specific, larger-scale processes and activities within FCs, - In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis, - You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience, - Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels, - Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.Please note the shift pattern is based on 4 days on and 3 days off (Wednesday to Saturday).Working hours: 18:30pm to 4:30amWe are open to hiring candidates to work out of one of the following locations:Dandenong South, VIC, AUSPREFERRED QUALIFICATIONS- Experience with performance metrics, process improvement and Lean techniques,- Demonstrated problem solving skills and analytical skills,- Experience with a contingent workforce during peak seasons,- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 10:17 PM
Operations Manager II
Amazon, Manesar, Any, India
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTIONAmazon - where builders can build! We're looking for a smart, customer-obsessed innovator and owner to join our Operations TeamPurview of a Operations ManagerManager-II, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Responsibilities include, but are not limited to- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.• Developing and/or referring to performance metrics to drive team performance and business results.• Identifying the business impact of trends and making data backed decisions.• Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)• Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus."Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Key job responsibilitiesSupport, mentor, and motivate your hourly workforceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectivesLift up to 22 Kgs and frequently push, pull, squat, bend, and reachStand/walk for up to 12 hours during shiftsWork in an environment where the noise level varies and can be loudPlease review the Field Ops Transfer Policy to ensure you are eligible to apply for this role. https://inside.hr.amazon.dev/us/en/employment/policies-global/l4-l7-field-ops-transfer.htmlWe are open to hiring candidates to work out of one of the following locations:Manesar, HR, INDPREFERRED QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related fieldSalary: . Date posted: 04/10/2024 10:15 PM
Manager II, Supply Chain , ROC
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- Bachelor's Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field- 5+ years of experience in program management, logistics, operations, supply chain, or transportation- Experience leading cross-functional programs- Experience designing, implementing, and optimizing initiatives- Experience with data mining and data analysis- Experience with Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience with analytical tools such as SQL, Python, Tableau or Microsoft Access- Demonstrated ability to work in a fast-paced deadline-oriented work environment- Knowledge of Lean and Six Sigma methodologiesDESCRIPTIONAmazon's Surface Transportation Operations team is seeking a highly skilled and motivated Supply Chain Manager to assist in the management of daily freight movements flowing into and out of our EU fulfillment centers and our associated fulfillment network. People Manager role handing about 50-75 HC in a 24 X 7 shift Operations at HYD office. Role involves managing daily Service Levels, driving KPI's apart from driving continuous improvement process and cost initiatives in the network.An ideal candidate has a background in Supply chain/ transportation and excellent program management skills. He/she has the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.Key job responsibilitiesResponsibilities include, but are not limited to:- Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers ( Finance, Tech, Fulfillment Centers)- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed- Develop Key performance metrics to assist with driving business results.- Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations.- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions.- Work within various time constraints to meet critical business needs.- Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.- Propose improvements to our software and other tools for ease of use as well as efficacy. A day in the lifeAbout the teamWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- MBA- Proficiency in Lean and Six Sigma: Experience in manufacturing, transportation, customer service, and/or distribution environments.- Possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done- Must be flexible to work all shifts as needed, as this team provides tactical support to Amazon's fulfillment network 24 hours/day 7 days/week;- *Note-this position may require working weekends long term. "Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"Salary: . Date posted: 04/10/2024 10:14 PM
Logistics Specialist / Spécialiste de la logistique, Data Center Materials
Amazon, Airdrie, Alberta, Canada
BASIC QUALIFICATIONS - High School diploma or equivalent - 1+ year of experience in shipping and receiving, inventory and warehousing practices. - 1+ years of experience with inventory tracking and data analytics - Must be able to lift loads of up to 49 pounds and carry them for short distances - Reach and stretch to position equipment and fixtures while maintaining balance - A driver's license is required - Ability to provide after-hours support as needed. (overtime) - Must have the ability to read/write/speak/communicate fluently (English) with respect to complex technical instructions and concepts.All physical requirements are expected with reasonable accommodations Compétences de base: - Posséder un diplôme d'études secondaires ou équivalent; - Plus d'un an d'expérience en matière d'expédition et de réception, d'inventaire et d'entreposage; - Plus d'un an d'expérience dans le suivi des stocks et l'analyse de données; - Doit pouvoir soulever des charges allant jusqu'à 22 kilos (49 livres) et les transporter sur de courtes distances; - Pouvoir s'étirer pour installer des équipements et des appareils tout en conservant son équilibre; - Un permis de conduire est requis; - Possibilité de fournir un soutien en dehors des heures de travail au besoin (heures supplémentaires). - Capacité à lire, écrire, parler et communiquer aisément en anglais en utilisant des instructions et des concepts techniques complexes.DESCRIPTIONAt Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud in Canada, this is your chance to make history. Amazon is looking to hire a Logistics Specialist to support our data centers. The Logistics Specialist reviews Data Center inventory, in-bound shipments, and ongoing demand to ensure that proper stock levels are maintained in the all locations to support build and repair activities. Working with the Logistics Manager, they create plans to optimize the flow of parts through their life cycle; tracking inventory location, movement, age, and turns. They work closely with Data Center Operations Technicians and Data Center Engineers to fulfill parts quickly and accurately. They work with Procurement and Hardware Engineering to purchase new parts and interface directly with vendors to process RMAs and receive replacements. Regular and ongoing communications with vendors to resolve issues and help them understand our business requirements necessitates a high level communicator. Responsibilities can include manual tasks, such as assembling, addressing, stamping and arranging for the shipment of merchandise and materials. They may also assist in daily scheduling of deliveries and pick-ups to and from production locations. In handling incoming shipments, he or she may have to unpack boxes and verify contents. This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada.Chez Amazon, nous nous efforçons d'être l'entreprise la plus axée sur le client et le meilleur employer au monde. Pour y arriver, nous avons besoin de personnes exceptionnellement talentueuses, brillantes et motivées. Si vous souhaitez nous aider à construire et à développer le Cloud au Canada, c'est votre chance de faire l'histoire. Amazon recrute actuellement un spécialiste de la logistique pour rejoindre l'équipe d'exploitation de nos centres de données. Le spécialiste de la logistique vérifie les stocks du centre de données, les livraisons entrantes et les requêtes afin de s'assurer que les stocks sont maintenus à des niveaux appropriés pour soutenir les activités de construction et de réparation dans tous les établissements. En collaboration avec les gestionnaires de la logistique, il est responsable de l'élaboration de plans visant à optimiser le mouvement des pièces tout au long du cycle de vie de l'inventaire et des biens, en suivant l'emplacement, les mouvements, l'âge et la rotation des stocks. Il travaille en étroite collaboration avec les techniciens et les ingénieurs du centre de données pour livrer les pièces de rechange rapidement et sans erreur. Il travaille avec les services d'approvisionnement et d'ingénierie matérielle pour acheter et recevoir directement des fournisseurs de nouvelles pièces et interfaces, puis s'occupe des autorisations de retour d'articles (RMA) et reçoit les pièces de rechange. Des communications régulières et continues avec les fournisseurs pour résoudre les problèmes et les aider à comprendre nos exigences commerciales nécessitent un communicateur de haut niveau. Les responsabilités peuvent comprendre des tâches manuelles, telles que l'assemblage, l'adressage, l'estampillage et l'organisation de l'expédition des marchandises et des matériaux. Il peut également participer à la planification quotidiennement des livraisons et des collectes vers des lieux de production ou en provenance de ceux-ci. Lors du traitement des marchandises reçues, il se peut qu'il doive déballer les boîtes et vérifier leur contenu. Ce poste exige que le candidat sélectionné obtienne et conserve une cote de sécurité active du statut de fiabilité auprès du gouvernement du Canada.Key job responsibilities- Maintaining accurate inventory across multiple rooms- Receiving all inbound shipments- Preparing and handing over all outbound shipments- Maintaining good communication with teams via tickets, Slack and emails- Creating and closing out Purchase Orders for site teams- Maintaining a Safety and Security conscious culture- Maintien d'un inventaire précis dans plusieurs pièces- Réception de tous les envois entrants- Préparation et remise de tous les envois sortants- Maintenir une bonne communication avec les équipes via les tickets, Slack et les e-mails- Création et clôture des bons de commande pour les équipes du site- Maintenir une culture soucieuse de la sûreté et de la sécuritéA day in the lifeA successful Candidate will be responsible for physically and systematically receiving new inbound shipments, ensuring part accuracy through regular cycle counts, interacting with other support and customer teams, as well as maintaining the consumable stock for the site. The Candidate would also be responsible for driving the company truck to fulfill all transfer requirements for the Cluster.Le candidat retenu sera chargé de recevoir physiquement et systématiquement les nouvelles expéditions entrantes, de garantir l'exactitude des pièces grâce à un comptage régulier des cycles, d'interagir avec les autres équipes d'assistance et de clientèle, ainsi que de maintenir le stock de consommables pour le site. Le candidat serait également chargé de conduire le camion de l'entreprise afin de répondre à toutes les exigences de transfert pour le cluster.We are open to hiring candidates to work out of one of the following locations:Airdrie, AB, CANPREFERRED QUALIFICATIONS - 1+ years of inventory management experience - 1+ years of material forecasting experience - WMS/IMS proficiency - Bilingual in French and English. Ability to read and speak/communicate in French is considered an asset.Compétences souhaitables - Plus d'un an d'expérience en gestion des stocks; - Plus d'un an d'expérience en matériel informatique; - Connaissance du système de gestion d'entrepôt (WMS) et des services intermodaux (IMS). - Bilinguisme (français et anglais). Capacité à lire, à écrire et à communiquer en français est un atout.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/16/2024 09:06 AM
Operations Service Delivery Manager - Associate
JPMorgan Chase, Sydney, Any
Do you have a passion for delivering a positive client experience? We are seeking a highly motivated individual who will play a crucial part in supporting the firm's Securities Services business where you will work on key projects with high profile clients. As a dynamic and driven professional, you will play a pivotal role in the Fund Services team where you will have an opportunity to elevate your career to the next level. As an Operations Service Delivery Manager - Associate in the Fund Services Operations team, you will be responsible for acting as the daily contact and first point of escalation for clients and internal operations teams. You will take ownership of the issue and will assess, coordinate and manage the issues with the assistance of the relevant internal teams ensuring that service delivery standards are continuously in alignment with the terms of the service level agreement between J.P. Morgan and the client. You will exhibit an ability to work with, and manage through, other functional areas both locally and globally, to ensure the provision of a timely and efficient level of service. In your new role, you will also have a high degree of autonomy in the management of your client base, however you must be able to exercise reasonable judgment regarding the escalation of issues to the Relationship Manager, your client service team manager, and to appropriate operations managers.Job responsibilities Establish schedule of service reviews with service delivery partners and conduct/run service reviews, and incorporate service metrics and client reporting. Be responsible for follow through on service delivery issues emanating from service reviews. Create and maintain "Paths to Green" for service functions operating below client expectations. Facilitate regular communication across all internal teams to support consistent service delivery (virtual team meetings). Establish a rapport with the client that allows for joint tactical planning for client and J.P. Morgan driven initiatives. Take a lead role in all service delivery initiatives. Be conversant in each product provided to the client from J.P. Morgan with a focus on the superannuation funds segment. Understand how your clients interact and impact each product group, and leverage this knowledge to facilitate timely problem resolution between client and J.P. Morgan Operations teams. Act as the subject matter expert in one or more product areas, and ensure you proactively seek to understand internal, client or industry changes associated with their subject matter areas and drive that information for the benefit of the team. Manage internal virtual service team involved in service delivery activities for the client.Required qualifications, capabilities, and skills Minimum 5 years relevant industry experience in the financial services sector. Relevant knowledge and experience will be considered in conjunction with related business degree, or industry recognized training ((Certified Practising Accountant (CPA), Association of Chartered Certified Accountants (ACCA), Security Industry Association (SIA), The Australian Financial Security Authority (AFSA)). Demonstrated experience in, exposure to and interest in global financial markets. Demonstrated experience and exposure to complex superannuation fund client base. Demonstrated experience in and exposure to investment administration products including Portfolio Accounting, Unit Pricing, Financial Accounting. Demonstrated experience and exposure to Investment Middle Office, Performance and complex Fund Structure services. Demonstrated experience in forming, building and leveraging internal and external client relationship. Proactively responds and adapts to change on a personal and professional level. Supports and influences strategies to support business transformations and enhancements to current practices. Supports, drives and influences the goals and strategies of business by taking initiative, engaging others, expressing ideas and challenging the status quo and effectively representing the Business function. Actively demonstrates leadership, influencing and change management behaviours. Takes accountability for issues and actions and leverages relationships to ensure client and internal expectations are met.Preferred qualifications, capabilities, and skills Team player Effective influencing and negotiation skills Effective and proven presentation skills Excellent communication skills Effective attention to the identification, prioritization and resolution/escalation of risk issue. Continuously displays effective analytical and decision making skills Ability to work under pressure, prioritise appropriately, meet deadlines and juggle simultaneous demands.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/15/2024 10:21 PM