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Accessories Business Manager

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Account Territory Business Manager

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Aerospace Business Manager

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Area Business Manager

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Automotive Business Manager

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B2B Business Manager

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Business Information Manager

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Business Intelligence Manager

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Business Operations Manager

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Business Support Manager

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Business Transformation Business Support Manager

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Cargo Business Manager

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Client Business Manager

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Commercial Business Manager

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Commercial Recruitment Business Manager

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Construction Business Manager

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Customer Business Manager

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District Business Manager

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Electrification Business Manager

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Engineering Business Manager

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Evidence Generation Business Manager

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Finance Business Manager

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Finance Business Support Manager

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Fleet Business Manager

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International Business Manager

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National Business Manager

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Networking Business Manager

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New Business Manager

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Operations Rebate Business Manager

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Product Line Business Manager

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Rail Business Manager

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Recruitment Business Manager

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Regional Business Support Manager

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School Business Manager

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Sustainable Business Manager

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Territory Business Manager

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Metal / Engineering
Grampians Health, Western Region, Horsham, Dimboola
Location: Western Region | Horsham, Western Region | Dimboola Job type: Full time Organisation: Grampians Health Salary: Salary not specified Occupation: Trades and Services Reference: 17629 Job posted: 11/09/2023 Closes: 30/06/2024 Occupation: Trades and Services Classification: Job duration: Not provided Contact: Terry Cameron - 5381 9224 Reference: 17629 Occupation: Trades and Services Salary Range: Salary not specified Work location: Western Region | Horsham, Western Region | Dimboola Electrician - Engineering ServicesPermanent Full Time with a monthly ADOAbout Grampians HealthGrampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term. This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future. A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region. Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services.  This means your career will be as diverse and rewarding as you strive to be.About the roleWe are seeking motivated individuals to work as a qualified Electricians within our dedicated multi-disciplinary Engineering team. This permanent full time position is available for an immediate start and the successful applicant will be involved in working a rotating roster including afternoon & weekend shifts, public holidays and participation in an on-call roster. The primary purpose of this position is to provide electrical maintenance and installation services to Grampians Health facilities, to relevant Australian Standards and Regulations and ensuring facilities and equipment are maintained and operated in a safe, compliant and efficient condition.Skills and experienceTrade qualified Electrician with current Victorian A Grade Electrical LicenceDemonstrated several years’ satisfactory experience, in commercial and industrial facilities Mechanical aptitude to assist in maintenance of industrial machinery Ability to be trained as a relieving operator for unattended 3MW BoilersParticipate in afternoon shift, on call roster and provide afterhours service as requiredSound Literacy and computer skills, to maintain Engineering Department records as required Computer skills required to monitor, control & diagnose faults in Equipment & SystemsCurrent Driving Licence DesirableExperience in fault finding electronic systems & equipmentExperience in power generationPLC operating experienceGrampians Health Culture & BenefitsAt Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Flexible work arrangements and purchase leave opportunitiesSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysStaff rewards and recognition programsProfessional development and education programsEmployee Assistance ProgramComprehensive orientation programFlexible rosteringOpportunities for career progressionFree parkingHorsham RegionLocated on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region.  With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play.  With all the facilities that you would expect from a regional city, Horsham offers affordable housing, education and accessible community services alongside a vibrant combination of food, art, shopping, culture and nature.With legendary natural attractions such as the Grampians National Park, world renowned Mount Arapiles and the Little Desert National Park nearby, there are many amazing natural features to see and explore.  Food lovers will delight in the opportunity to sample from the restaurants, farm gates and cellar doors of some of Australia’s best and most awarded venues.If you are dreaming of a career change with country lifestyle, and want to swap expensive urban dwelling for stunning natural landscapes, Horsham is the place for you.How to applyClick APPLY or contact Terry Cameron, Engineering Manager on (03) 5381 9224 for a confidential discussion.All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Plumber / Engineering
Grampians Health, Western Region, Horsham, Dimboola
Location: Western Region | Horsham, Western Region | Dimboola Job type: Full time Organisation: Grampians Health Salary: Salary not specified Occupation: Trades and Services Reference: 17632 Job posted: 11/09/2023 Closes: 30/06/2024 Occupation: Trades and Services Classification: Job duration: Not provided Contact: Terry Cameron - 5381 9224 Reference: 17632 Occupation: Trades and Services Salary Range: Salary not specified Work location: Western Region | Horsham, Western Region | Dimboola Plumber - Engineering Services Permanent full time with a monthly ADOAbout Grampians HealthGrampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term. This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future. A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region. Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services.  This means your career will be as diverse and rewarding as you strive to be.About the roleWe are seeking a motivated individual to work as the sole qualified Plumber within our dedicated multi-disciplinary Engineering team. This permanent full time position is available for an immediate start and includes working Monday to Friday, standard business hours with regular start and finish times (8am to 5pm). The successful applicant will be included in an afternoon shift one week every seven / eight weeks (10am to 7pm) and shared weeknight / weekend on call roster. The primary purpose of this position is to perform regular testing and maintenance that ensures reliable & safe operation of all relevant systems & equipment, including water reticulation, gas & sewer systems and fire systems, to state and national requirements.Skills and experiencePlumbing licence and registration in water supply and gas fittingAbility to effectively work independently unsupervised and within a multidisciplinary teamExperience & demonstrated competency in providing plumbing services to commercial, industrial or institutional facilitiesCurrent Drivers licenceAbility to participate in afternoon shift, “On Call” roster and provide afterhours service, prepared to work overtime or flexible hours and recall to duty as requiredWillingness to achieve a restricted licence to perform Electrical Safety Testing (Test & Tag)DesirableQualified in gas, TMV, fire pumps & hydrants, backflow devices installation & testingHold a current Worksafe Licence for High Risk WorkExperience with plant maintenance activities in a large organisationForklift Licence Heavy Rigid LicenceGrampians Health Culture & BenefitsAt Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Flexible work arrangements and purchase leave opportunitiesSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysStaff rewards and recognition programsProfessional development and education programsEmployee Assistance ProgramComprehensive orientation programFlexible rosteringOpportunities for career progressionFree parkingHorsham RegionLocated on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region.  With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play.  With all the facilities that you would expect from a regional city, Horsham offers affordable housing, education and accessible community services alongside a vibrant combination of food, art, shopping, culture and nature.With legendary natural attractions such as the Grampians National Park, world renowned Mount Arapiles and the Little Desert National Park nearby, there are many amazing natural features to see and explore.  Food lovers will delight in the opportunity to sample from the restaurants, farm gates and cellar doors of some of Australia’s best and most awarded venues.If you are dreaming of a career change with country lifestyle, and want to swap expensive urban dwelling for stunning natural landscapes, Horsham is the place for you.How to applyClick APPLY or contact Terry Cameron, Engineering Manager on (03) 5381 9224 for a confidential discussion.All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Rn Div1 G2 / Yandilla
Grampians Health, Western Region, Horsham
Location: Western Region | Horsham Job type: Full time, Part time, Casual Organisation: Grampians Health Salary: Salary not specified Occupation: Nursing Reference: 17645 Job posted: 11/09/2023 Closes: 02/06/2024 Occupation: Nursing Classification: Job duration: Not provided Contact: Michelle Coutts - 03 53819256 Reference: 17645 Occupation: Nursing Salary Range: Salary not specified Work location: Western Region | Horsham Dual Registered Nurse/MidwifeYandilla - HorshamPermanent Full/Part Time or casual positionsSponsorship may be available for preferred applicant (if applicable)About Grampians HealthGrampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services.  This means your career will be as diverse and rewarding as you strive to be.About the roleWe are seeking Dual Registered Nurses / Midwives to join our dedicated team at Grampians Health - Horsham Campus. These permanent full or part time positions include working a rotating 7 day, 24 hour roster including participation in an on-call roster. The successful applicant will provide antenatal, birth suite, postnatal, special care nursery, general surgical, medical and paediatric care. This is an exciting opportunity to work within our midwifery domiciliary service and proposed antenatal program. Please indicate in your application how many hours you're interested in.Skills and experienceEssential:Current Division 1 Nursing and Midwifery Registration with AHPRADemonstrated ability to provide effective midwifery and care of the newbornExcellent communication and problem solving skillsCommitment to continuous quality improvement, customer service and patient centred careProficiency in the use of information technologyDemonstrated ability to work within a multidisciplinary team environmentDesirable:Relevant post graduate nursing qualifications i.e. paediatrics, neonatal nurseryDrivers LicenceGrampians Health Culture & Benefits At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Flexible work arrangements and purchase leave opportunitiesSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysStaff rewards and recognition programsProfessional development and education programsEmployee Assistance ProgramComprehensive orientation programFlexible rosteringOpportunities for career progressionFree parkingHorsham Region Located on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region.  With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play.  With all the facilities that you would expect from a regional city, Horsham offers affordable housing, education and accessible community services alongside a vibrant combination of food, art, shopping, culture and nature.With legendary natural attractions such as the Grampians National Park, world renowned Mount Arapiles and the Little Desert National Park nearby, there are many amazing natural features to see and explore.  Food lovers will delight in the opportunity to sample from the restaurants, markets and cellar doors of some of Australia’s best and most awarded venues.If you are dreaming of a career change with country lifestyle, and want to swap expensive urban dwelling for stunning natural landscapes, Horsham is the place for you.How to applyClick APPLY or contact Michelle Coutts, Nurse Unit Manager on 03 5381 9256 for a confidential discussion.This position is paid in accordance with the Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2020 - 2024. The classification is Registered Midwife Grade 2 (YS2-YS8) which ranges from $36.10 - $48.26 per hour.All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Ambassador - Beverage and Food Services
Marriott International, Lucknow, Any, India
Job Number 24060365Job Category Food and Beverage & CulinaryLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:34 PM
Security Technician
Siemens, Bayswater, Victoria
Siemens' Smart Infrastructure intelligently connects energy systems, buildings, and industries to adapt and evolve the way we live and work. We work together with customers and partners to create an ecosystem that intuitively responds to the needs of people and helps customers to better use resources.Security is one of the most important enablers for the way we live and do business in a globalized world. Digitalization impacts all industries and is a powerful catalyst and enabler of change.We currently have an exciting opportunity available for a motivated Security Technician to join our team in Melbourne, VIC. Reporting to the Security Team Leader, the primary focus of this role will be to carry out all day-to-day service, maintenance and/or installation/project activities ensuring compliance with customer satisfaction, quality, and safety standards.Your key responsibilities will include: - Plan and execute installations, fit-offs, modifications (including upgrades), move and change requests and/or other professional services jobs in accordance with work orders and/or customer contracts. - Commission products in accordance with company guidelines and procedures. - Ensure high standard of skill, ability with current products, and efficiency through training (including self-training, CBT and formal courses including maintaining and gaining certifications as required). - Complete (on a timely basis) timesheet and job records in accordance with departmental processes. - Maintain a knowledge of and comply with QSE requirements and maintain LTI level at zero when visiting site, adhere to on-site customer regulations. - Co-ordination of subcontract services to ensure all systems are installed professionally and in accordance with the installation standards. - Manage allocated assets including spare parts, computers, and tools - including maintaining asset registers (including stock lists), protecting, and maintaining assets, maintaining vehicle in good order, and returning parts as required. - Support departmental budgets and achievement of contract financial targets by working efficiently, charging for variations as appropriate - and identifying additional revenue opportunities for action by sales. - Work with Project and Operational manager to ensure efficient scheduling of works considering geographical location, priority, Contract Requirements, estimated time taken to perform work and required material. - In conjunction with your manager ensure that time not taken up on project related work is effectively utilised performing other useful tasks including assistance with preventative maintenance and other routine tasks, maintenance of equipment, training, updating of records and documentation, and returning project parts.The successful candidate will be a self-motivated & technically-minded individual, ideally with some prior experience and an understanding of access control and CCTV systems. Previous experience in, and a substantial understanding of IT & networking concepts is highly viewed. A current Security Providers licence, or the ability to successfully gain one as well as a Working with Children certificate is also essential. You will have excellent written and verbal communication skills as you will be dealing directly with corporate end users and large commercial site stakeholders, and your ability to build sound working relationships both internally and externally will ensure your success in this role.Joining a highly collaborative team that have great trust and respect for each other also requires you to live the following principals: • Be able to take ownership of your work and output, and take pride in doing a good job. • Being a self-starter who can work autonomously just as well as within a team. • Have a strong focus on customer service and understanding customer's needs. • Have a personal drive, and resourcefulness that leads them to seek and solve problems themselves before asking for assistance. • Have the self-drive, ability, and willingness to learn, continuously. • Represents Siemens professionally, and positively in the market place and with every customer interaction.Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people.Salary: . Date posted: 03/28/2024 09:47 PM
Mgr-Restaurant (For Female Only)
Marriott International, Lucknow, Any, India
Job Number 24058118Job Category Food and Beverage & CulinaryLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPlays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business • Understands financial opportunities by surveying restaurant demand. • Partners with key individuals in the local community to assess opportunities. • Identifies and analyzes competitors. • Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. • Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.Leading Significant Marketing/Public Relations/Media Activities • Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. • Supports on-site/off-site public relations opportunities to promote the restaurant. • Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. • Serves as the primary point of contact for restaurant events. • Participates in local networking activities, which are often off-property, in support of the restaurant.Managing Day-to-Day Restaurant Operations • Supervises and manages employees. • Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Conducts daily \"taste panels\" to educate, drive sales and create sales goals. • Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. • Monitors compliance with all applicable laws and regulations. • Monitors adherence to liquor control policies and procedures. • Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. • Monitors alcohol beverage service for compliance with local laws. • Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards. • Assists servers and hosts on the floor during meal periods and high demand times. • Advocates sound financial/business decision making. • Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices.Fostering an Environment that Creates Exciting and Memorable Guest Experiences • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants.. • Addresses guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Verifies corrective action is taken to continuously improve service results. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.Managing and Conducting Human Resource and Talent Management Activities • Actively participates in the hiring process to identify the right talent to support the outlet's concept. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Facilitates the fair and equal treatment of employees. • Strives to improve employee retention. • Monitors employee attendance of on-going training to understand guest expectations. • Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Encourages recognition of employees across areas of responsibility. • Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team. • Establishes guidelines so employees understand expectations and the work. • Utilizes interpersonal and communication skills to lead, influence, and encourage others. • Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model. • Encourages and builds mutual trust, respect, and cooperation among team members. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish own work. • Monitors and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives. • Provides work-related training, supervising, follow-up and hands-on management.Additional Responsibilities • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 09:25 AM
Category Manager
Scout Talent, Melbourne, Victoria
Are you a Category Manager looking to join an expanding and secure manufacturing organisation?Attractive salary on offer with WFH options + ongoing learning and development! The sky is the limit to make the role your own!Relocation assistance available for the right candidate!Polymaster GroupWe are a proud family-owned and operated Australian manufacturer based in Victoria with a presence all over the country.We bring people together to strengthen the communities in which we work and to provide professional and personal development opportunities so that you can reach your full potential. Our people are everything to us. Working together means we continue to be recognised as a premium brand in the marketplace. Personal and professional development for our people is what we strive for. When you bring the right mindset and attitude to Polymaster, you will be given every opportunity to achieve your career goals – whatever they are.The OpportunityPolymaster is looking for a full-time Category Manager based in Tullamarine, Melbourne, VIC. The role will also involve the opportunity to travel and be hands on out in the field!This role, reporting to the Head of Marketing, is pivotal in managing the commercial performance of an assigned range of products to align marketing activities with customer needs, drive product innovation, and ensure sustained profitability.More specifically, your responsibilities include but are not limited to:Develop and implement initiatives that generate demand in key target marketsBuild and deliver Go-To-Market product plans that drive strategic growthManage product lifecycles and the marketing mix for new product entries.Develop innovative sales tools to support customer decision-making.Deliver regular product updates to market and internal stakeholders.Align product portfolio with customer requirements and collaborating on product development.Assist in the development and rollout of marketing processes and policies.Collaborate in the development of product communications and managing of sales tool assets.What you needAn undergraduate or postgraduate qualification in Marketing, Business Administration, or a related field will be highly regarded, as will previous experience in a manufacturing business targeting B2B environments.Additionally, the following skills and background will be highly valued:Demonstratable experience in delivering category marketing plans that has delivered sustainable financial growthExperience in wastewater management, fluid storage, or transfer industriesSolid understanding of New Product Development (NPD) principlesProficiency in MS OfficeUnderstanding of research disciplines and data analysisAs our ideal candidate, you will possess strategic thinking and high-level planning and organisational skills. You will also have the ability to communicate effectively and adapt to hands-on work when necessary. This is a role for a proactive and innovative professional who is ready to take on the challenge of aligning product offerings with customer needs to drive growth and customer satisfaction. We are looking for a candidate who is seeking an opportunity to make a significant impact in a dynamic and evolving sector.What’s on offerThis role comes with an attractive salary and other additional benefits including:Hybrid and WFH optionsRelocation assistance for the right candidateExtensive training and mentoring programs to help you thrive in this roleThe ability to make the role your ownYou will be part of an enthusiastic and success-driven team that collaborates and recognises each other for their success. Make an impact as our next Category Manager - Apply Now!
Ambassador - Front Office
Marriott International, Lucknow, Any, India
Job Number 24060357Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSet up accurate accounts for each guest upon check-in according to their requirements. Assign room according to guest request and preferences whenever possible. Ask for and enter Marriott Rewards information; sign guests up for Marriott Rewards. Verify and adjust billing for guests. Block rooms in the computer and identify designated requirements and requests. Communicate guest and employee messages by printing and arranging for delivery. Run and check daily reports/contingency lists. Identify and explain room features to guests. Supply guests with directions and property information. Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up with guest regarding satisfaction with guest-related issues. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Notify Loss Prevention/Security of any guest reports of theft.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:34 PM
Food & Beverage Attendant
Marriott International, Melbourne, Victoria
Job Number 24061439Job Category Food and Beverage & CulinaryLocation Courtyard Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYComplete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 06:56 PM
Snr. WHS Specialist - H&W
Amazon, Ravenhall, Victoria
BASIC QUALIFICATIONS• Minimum certificate IV Minimum Cert IV or Diploma in WHS or equivalent qualifications supported with industry experience as an WHS or Occupational Health Professional • Minimum 3 years' experience, ideally in an occupational setting • Knowledge of Workplace/Occupational Health and Safety legislationDESCRIPTIONAt Amazon we believe that every day is still day one; a day to take a first step; a day to look forwards to new challenges; and today is that day for you. It's your day to be part of something great; a day to make your ideas come to life; and your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.We are currently looking to hire a Senior Workplace Health, Safety and Wellness (WHSW) Specialist to join the team and play a critical role in supporting the WHS function in NSW. This role is based at our BWU2 Robotics site in Western Sydney and will have a strong focus on injury prevention and injury management strategies, the coordination of Return to Work requirements and the implementation of global health and wellness programs. The successful candidate will be an experienced, innovative, hands-on and customer obsessed individual, passionate about WHS, injury prevention, effective management of, and engaged return to work processes. Be able to identify, coordinate and drive improvements in WHS whilst engaging Operational and other Support Function stakeholders. The candidate will be keen to grow their career with Amazon as we continue to expand in Australia, and globally. The role is based at BWU2 but will support other sites in NSW and will cover a Monday-Friday day shift pattern.Key job responsibilities• Assisting the WHS Manager to ensure delivery of Health, Safety and Wellness performance in line with personal, team and functional goals and objectives, programs and projects• Be a key driver in the development and implementation of programs specific to occupational health, wellness, injury prevention, injury management, and return to work• Supporting the implementation of WHS and Wellness programs within site operations• Supporting the site with key risk assessment activities including proactively analyze tasks for potential ergonomic issues, perform biomechanical & ergonomic assessments, and execute other Amazon injury prevention activities• Participate in incident investigation process, especially those related to MSDs injuries • Supporting the business to ensure compliance to state and Australian WHS legislation• Ensuring that WHS systems are kept accurate at all time with completed incident reports and all required supporting documentation, with metrics compiled on key data points to help the WHS Manager prepare/issue regular and ad hoc reports and metric documents• Assisting the WHS Manager with the construction of incident prevention programs, contributing to operational requests to improve on site Safety and positively impact accident trends as well as facilitating incident investigation processes• Participating in WHS Safety Audits and Inspection programs as required• Coordinating, training and coaching team members as requiredWe are open to hiring candidates to work out of one of the following locations:Ravenhall, VIC, AUSPREFERRED QUALIFICATIONS- Bachelor's degree or higher in Health and/or Safety, or occupational therapy, exercise physiology, physiotherapy, ergonomics, health science or a related field- Return to Work Coordinator or equivalent qualification(s)- Strong communication, teamwork, analysis, judgment, and customer focus skills- Ability to analyze accident data, new processes, and equipment for potential concerns and conduct job hazard and job analyses- Experience in return to work management- Experience with occupational health and wellness programs Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/08/2024 10:34 AM
Auditor
Marriott International, Lucknow, Any, India
Job Number 24062823Job Category Finance & AccountingLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYCheck figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM
Executive - Beverage and Food Services
Marriott International, Lucknow, Any, India
Job Number 24062838Job Category Food and Beverage & CulinaryLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM
Planning Supervisor, AU & NZ Fan Support
Live Nation, Melbourne/Naarm, Any
Job Summary:THE TEAMLive Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management.Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. At Ticketmaster Fans come first.We care passionately about our fan's interaction with our sales and service channels and as the world's leading ticketing company, we are committed to setting the standard for a great fan experience. We support and guide fans by delivering exceptional service because live only happens once. THE JOBReporting to the Senior Manager - Planning & Workforce, this role will be responsible for supporting the delivery of specialist projects, business reviews and operational support requirements for the Contact Centre.This role will be responsible for creating and developing and maintaining short, medium, and long-term forecasting to ensure SLA's are met whilst working closely with the Planning & Operations Manager to establish effective global resource sharing models and processes. Operationally, it will be responsible for the smooth running of the day to day contact centre operation- ensuring a good service is provided to stakeholders, working with those stakeholders to overcome any obstacles that may threaten that service, providing accurate and timely reports. To ensure the continued development and success of the centre you will challenge the norm on a regular basis, you will be comfortable and confident to question and amend processes, procedures and ways of working to deliver better results.WHAT YOU WILL BE DOINGUse statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.You will be the direct line manager for the Planning Assistant in AU/NZ. Identify any processes that may impact the businesses reputation, suggesting alternative solutions and overseeing implementation of these solutions. Monitor incoming contact drivers / trends and feed this into the operations team.Ensure we are adequately staffed across all workstreams and call out any concerns/gaps.Liaise with the training team on any areas/gaps where we require further training.Proactively make recommendations to improve fan experience.Work with relevant technical teams to introduce any new processes.Respond to any business disruption affecting Fan Support and assist in solutions.Provide operational support to departments as necessary using experience and knowledge to support the management of that department during whatever challenge they are facing. Accurately map processes for automation. Highlighting areas of concern and potential cost savings.Liaise with internal departments to implement and thoroughly test automations.Liaise and co-ordinate with all internal departments on a regular basis to maintain relationships and effective working processes.Use BI tools to analyse data from various sources; highlighting trends, contact drivers and actionable insights.Work closely with your peers, offering support and guidance when required.Be proactive, make recommendations to continuously improve the Fan and client experience, including the internal service, putting solutions into practice.Monitor, measure, report and communicate on operational issues, opportunities and achievements within agreed formats and timescales.Liaise with other functional/departmental managers to understand all aspects and needs of development, and to ensure they are fully informed of operational objectives, purposes and achievements.Identify organisational gaps and any potential business disruption. Ensure all team members are participating and communicating effectively.Additional duties in line with business needs and requirements.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Has a thorough knowledge of Contact Centre and practices.Have a good understanding of Zendesk and Five9.Has experience of planning within a contact centre environment.Has a thorough understanding of all Contact Centre Departments including Fan Support, and Client Support. Strong leadership and communications skills.Conducts thorough searches for information when reviewing procedures or problems.Excellent time management skills and a high level of accuracy. Experience in taking complex datasets and statistical analytical techniques to produce actionable outputs. Has a thorough understanding of all Customer Service touch points and contact channels including Phone, Email, Social Media and Helpdesk .YOU (BEHAVIOURAL SKILLS)A strong collaborative ability to interact, influence and present to operational leadersHas an inquisitive mind and proactive nature, will think innovatively, creatively and challenge existing processes when reviewing procedures or approaching problemsCarefully considers the impact of a broad range of related issues or factors and considers alternatives when suggesting resolutions.Makes decisions in a timely manner, considering both the immediate and long-term consequences, applying logic in all instancesResponds with flexibility, positivity and resilience when faced with multiple demands, shifting priorities, ambiguity or rapid changeDemonstrates ethical behaviours and adapts own behaviour to take account of others' expectationsAsks appropriate questions to ensure understanding, in order to generate new ideas and innovative solutions.Organises time effectively and plans for future needs.Seeks to understand the business environment in which we operate and stays abreast of issues and events that have an impact on the business and industry.Displays ability to learn, change, and innovate.Promotes a positive and friendly culture and demonstrates ethical behaviour.Carefully weighs the impact of a broad range of related issues or factors.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#TM-onsiteSalary: . Date posted: 04/15/2024 09:30 AM
Customer Contact Agent
Live Nation, Melbourne/Naarm, Any
Job Summary:THE TEAMThe Contact Centre team are responsible for managing large quantities of customer queries through inbound/outbound calls and via email in a timely and efficient manner. A major priority is to identify customer needs and provide the best solution possible.THE JOBTo provide high quality service meeting Ticketmaster's standards across all incoming contact center channels, including but not limited to: Outlet Help DeskCustomer CareAccessible SalesWHAT YOU WILL BE DOINGAnswer calls across Customer Service / Outlet Services / Sales as requiredRespond to customer enquiries via electronic communicationAssist outlets with general and technical issues and escalate where necessaryOther duties as required and directedWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Interpersonal Skills - Ability to relate to people on all levels by quickly establishing rapportand displaying patience where necessary.Organisational Skills - Proven ability to effectively manage time to ensure training deadlines and business needs are met.Results Orientated - Show commitment to the achievement of results and targets by accepting responsibility, owning the task, and effectively applying effort and resources, combined with passion, belief and energy.Numeracy - Ability to check numerical data entered and be able to identify unbalanced accounts.Computer Literacy - Ability to use Microsoft Office based computer packages including Word, Excel & PowerPoint. Typing skills with high accuracyCommunication - Demonstrating strong communication skills, both written and verbal. Clarity and confidence when presenting/training. Effective listening skills are also paramount.YOU (BEHAVIOURAL SKILLS)Customer Focus - Ensuring Ticketmaster's internal and external customers' needs are continually satisfied. Experience in dealing with and training a range of people from different backgrounds is highly regarded. Contact Centre experience is advantageous but not mandatory.Attention to Detail - Ability to accurately maintain training manuals and other training documentations ensuring quality assurance requirements are met.Flexibility - Demonstrated ability to accommodate and adapt to changing needs of the business in a highly pressured working environment. At the same time, proven ability to adhere to set guidelines and process adherence.Problem Solving - Ability to identify potential problems and identify solutions. Appropriately seeking information from higher source when required.Positive Attitude - Possession of "natural energy" with a proactive focus.Due to PCI compliance requirements a police clearance check is required to perform this position.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#LI-onsiteSalary: . Date posted: 04/16/2024 09:28 AM
Analyst Knowledge Management
Live Nation, Melbourne/Naarm, Any
Job Summary:THE TEAMLive Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce, and artist management.Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.At Ticketmaster Fans come first. We care passionately about our fans interaction with our service channels and as the world's leading ticketing company, we are committed to setting the standard for a great fan experience.We support and guide fans by delivering exceptional service because live only happens once.THE JOBReporting to the Manager of Knowledge Management, the Analyst of Knowledge Management team will be part of the Fan Experience teams. This role will play an integral part in our long-term objectives to deliver a best-in-class experience for our fans. The role will be to implement improvements in the Knowledge management tool, in line with the Knowledge management strategy. Collaborating with the Knowledge support team members and partnering with the Manager and Head of Knowledge Management to ensure our agents have the right processes, guidance, and supporting documentation to drive the best outcomes for our fans.The Analyst will manage, create and publish knowledge content in line with the Knowledge Management principles.Will obtain and evaluate information, both internally and externally, identifying areas of improvement and opportunities to ensure ongoing knowledge is maintained, as well as identifying and recommending opportunities for agent success.WHAT YOU WILL BE DOINGThis role will require supporting the Knowledge Management team to ensure agent success with written documentation of processes and procedures. Create and publish content in line with strategic plans, including periodic reviews. Ensure knowledge content is relevant, maintained & aligned following the knowledge framework.Seek and Assess feedback on the effectiveness of all knowledge content to foster improvement ideas that are aligned with agent and fan success.Work across multi-lines of business to ensure high standard of capabilities enabling subject matter expertise across Fan Experience, Ticketmaster.Act as an ambassador for knowledge management across the business.Supporting the Agent Experience and the Knowledge Management strategy, including the design and delivery for the full end to end Lifecyle acrossKnowledge environment - ensure all Knowledge content is well organized and easily accessible.Knowledge framework - ensure all Knowledge content is effective, accurate, and legible.Knowledge interventionsKnowledge improvement ideasWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Strong written and verbal communication skills.Strong attention to detail. A strong understanding of the ticketing and live entertainment industries that we operate in.Experience with Microsoft Word and Excel. Experience with Smartsheet is a plus.You will need to have a comprehensive understanding in all contact centre tools and support models with a proven track record.Organized and efficient, pro-active attitude.Has strong communication skills.Able to adapt to constantly changing challenges in a fast-paced environment.Resourceful, self-disciplined and driven.Team player.YOU (BEHAVIOURAL SKILLS) Rock Solid Reliability - Must be able to earn the trust of clients, co-workers and fans; by setting clear expectations; and delivering high-quality work on time and on task. Must be willing to take the time to do things right. Act with Integrity - As a leader, I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely. The successful applicant should be well organized, have good written and verbal communication skills, and be sensitive to customer frustrations with technology issues.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#LI-hybridSalary: . Date posted: 04/16/2024 09:28 AM
Sales Manager
Marriott International, Melbourne, Victoria
Job Number 24065752Job Category Sales & MarketingLocation Le Méridien Melbourne, 20 Bourke Street, Melbourne, Victoria, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILE Education and Experience• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESBuilding Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.Providing Exceptional Customer Service • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company's customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/15/2024 10:00 AM
Transportation Area Manager, TOM (Transportation Operations Management)
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience managing yard operations- MS Office experience required, with intermediate proficiency in Excel; intermediate understanding in SQL or Access.- Experience with performance metrics, decision making based on data and leading process improvements.- Experience in people and performance management, communicating with wider stakeholder including peers and leadership- Know-how of Lean and Six Sigma methodologies.- Strong inter-personal and relationship-building skills.DESCRIPTIONAt Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The AU Transportation Operations Management team is seeking Area Manager to work in our Sort Centre in Craigieburn (MEL8) and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don't like to sit still, which is why we always treat every day like its day one. It's that kind of spirit that drives our success now and in the future. And you could be part of it. The Transportation Area Manager is responsible for managing yard operations in coordination with Dock, Receive and Ship teams to ensure FIFO processing and mitigate Customer Experience impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. They has the ability to lead and mentor people; analyses data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analyzing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (site) and global level.Key job responsibilities• Create, oversee, and drive a culture of safety and well-being.• Partner with site leadership, transportation partners to improve On-time Arrival and Departure Performance of trucks in and out of yards, and deliver high Customer Experience metrics.• Communicate between multiple stakeholders to streamline flow of trucks in the yard.• Accountable to report yard performance to the local site leadership, identify root causes for structural issues and drive resolution with multiple stakeholders.• Proactively identify and lead process improvement initiatives and implementation of Lean tools.• Work within various time constraints to meet critical business needs; while measuring and identifying activities performed.• Ability to work some weekend shifts as needed (this team provides tactical support to Amazon's fulfillment network 7 days/week).• Lead, manage and develop small teams• Respond to and manage incidents in conjunction with various stakeholders.A day in the lifeYou'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to your team.About the teamOur mission is to "To serve our customers with products and services that establish safe and seamless flow of trailers through yards, and increase end to end transportation effectiveness. We achieve this through technology, operational excellence, and product thinking. We implement ground breaking yard and gate technologies to better serve our internal and external clients. We are custodians of our communities and environment. These investments in people and capabilities improve speed, reduce costs, deliver on time performance, and enable defect free execution for our customers, carriers, and drivers".We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Master degree in Logistics/Supply Chain/Mathematics/Science/Engineering subjects.- Work experience in operations/supply chain/logistics/e-commerce is a plus.- Experience of Six Sigma/ Lean analytical techniques is a plus.- Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/16/2024 10:26 PM
Project Manager - BAU Building Automation / Construction Projects (Halifax, NS)
Siemens, Dartmouth, Nova Scotia, Canada
Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world. Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022.As BAU Project Manager, you will provide direction and supervision of building automation construction projects to ensure successful delivery. You will oversee project managers and project status. Your project management skills paired with your Building Automation (BAU) / Building Automation Systems (BAS) technology knowledge/experience, and financial acumen will be critical to your success in this role! Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations. Travel/visit within areas covered by the branch. Review the project in-depth to schedule deliverables and estimate costs. Schedule installation, start-up, commissioning, turnover and warranty. Deliver project revenue forecasting and reporting results to Branch Operations Manager. Manage revenue and gross margin to achieve monthly and annual business plans. Monitor project status and control job costs to maintain margins. Direct and supervise the development of project plans and ensure plans are followed. Oversee supervision of all installation and retrofit work and personnel on assigned jobs. Ensure schedules are maintained and projects proceed in accordance with contract documents and customer expectations. Determine resource needs (eg staffing tools) and provide any corresponding documentation. Provide technical and operational support for the sales teams including proper pricing and scope of work definition for project opportunities. Communicate project information (eg equipment changes) to engineering operations and sales employees as needed to minimize cost and delay throughout the estimating bidding and operations phases of each project. Build and maintain an effective operations organization committed to customer and employee satisfaction and profitable growth. Act as the main point of customer contact for the project delivery and issues mitigation. What will you need to succeed? 3-5 years project management and technical experience in Building Automation System field BAU/BAS, but would consider applicants with a strong background in either HVAC or Mechanical. Project Management Professional (PMP) designation highly preferred but not mandatory. Strong knowledge of building electrical, and mechanical systems. Knowledge of CAN/ULC standards, Canadian Building and Electrical codes. Proficiency with Microsoft Project or alternate Project Management Software. Financial acumen (costing/ budgeting/ forecasting etc.). Excellent communication and presentation skills; and ability to communicate with contractors, consultants, and executives. Fluent written and verbal communication skills in English. Asset: Field Technician/Electrical experience. Note: This is not an IT Project Manager or a general project management role. This is a specialized role requiring expertise in Building Automation / Building Automation Systems, building codes, electrical and/or mechanical is essential to service our commercial customers.#LI - Office/On-siteAbout us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/19/2024 08:46 PM