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Accessories Business Manager

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Account Territory Business Manager

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Aerospace Business Manager

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Area Business Manager

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Automotive Business Manager

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B2B Business Manager

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Business Information Manager

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Business Intelligence Manager

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Business Operations Manager

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Business Support Manager

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Business Transformation Business Support Manager

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Cargo Business Manager

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Client Business Manager

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Commercial Business Manager

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Commercial Recruitment Business Manager

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Construction Business Manager

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Customer Business Manager

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District Business Manager

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Electrification Business Manager

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Engineering Business Manager

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Evidence Generation Business Manager

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Finance Business Manager

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Finance Business Support Manager

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Fleet Business Manager

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International Business Manager

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National Business Manager

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Networking Business Manager

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New Business Manager

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Operations Rebate Business Manager

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Personal Business Manager

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Product Line Business Manager

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Rail Business Manager

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Recruitment Business Manager

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Regional Business Support Manager

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School Business Manager

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Territory Business Manager

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Metal / Engineering
Grampians Health, Western Region, Horsham, Dimboola
Location: Western Region | Horsham, Western Region | Dimboola Job type: Full time Organisation: Grampians Health Salary: Salary not specified Occupation: Trades and Services Reference: 17629 Job posted: 11/09/2023 Closes: 30/06/2024 Occupation: Trades and Services Classification: Job duration: Not provided Contact: Terry Cameron - 5381 9224 Reference: 17629 Occupation: Trades and Services Salary Range: Salary not specified Work location: Western Region | Horsham, Western Region | Dimboola Electrician - Engineering ServicesPermanent Full Time with a monthly ADOAbout Grampians HealthGrampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term. This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future. A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region. Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services.  This means your career will be as diverse and rewarding as you strive to be.About the roleWe are seeking motivated individuals to work as a qualified Electricians within our dedicated multi-disciplinary Engineering team. This permanent full time position is available for an immediate start and the successful applicant will be involved in working a rotating roster including afternoon & weekend shifts, public holidays and participation in an on-call roster. The primary purpose of this position is to provide electrical maintenance and installation services to Grampians Health facilities, to relevant Australian Standards and Regulations and ensuring facilities and equipment are maintained and operated in a safe, compliant and efficient condition.Skills and experienceTrade qualified Electrician with current Victorian A Grade Electrical LicenceDemonstrated several years’ satisfactory experience, in commercial and industrial facilities Mechanical aptitude to assist in maintenance of industrial machinery Ability to be trained as a relieving operator for unattended 3MW BoilersParticipate in afternoon shift, on call roster and provide afterhours service as requiredSound Literacy and computer skills, to maintain Engineering Department records as required Computer skills required to monitor, control & diagnose faults in Equipment & SystemsCurrent Driving Licence DesirableExperience in fault finding electronic systems & equipmentExperience in power generationPLC operating experienceGrampians Health Culture & BenefitsAt Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Flexible work arrangements and purchase leave opportunitiesSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysStaff rewards and recognition programsProfessional development and education programsEmployee Assistance ProgramComprehensive orientation programFlexible rosteringOpportunities for career progressionFree parkingHorsham RegionLocated on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region.  With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play.  With all the facilities that you would expect from a regional city, Horsham offers affordable housing, education and accessible community services alongside a vibrant combination of food, art, shopping, culture and nature.With legendary natural attractions such as the Grampians National Park, world renowned Mount Arapiles and the Little Desert National Park nearby, there are many amazing natural features to see and explore.  Food lovers will delight in the opportunity to sample from the restaurants, farm gates and cellar doors of some of Australia’s best and most awarded venues.If you are dreaming of a career change with country lifestyle, and want to swap expensive urban dwelling for stunning natural landscapes, Horsham is the place for you.How to applyClick APPLY or contact Terry Cameron, Engineering Manager on (03) 5381 9224 for a confidential discussion.All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Plumber / Engineering
Grampians Health, Western Region, Horsham, Dimboola
Location: Western Region | Horsham, Western Region | Dimboola Job type: Full time Organisation: Grampians Health Salary: Salary not specified Occupation: Trades and Services Reference: 17632 Job posted: 11/09/2023 Closes: 30/06/2024 Occupation: Trades and Services Classification: Job duration: Not provided Contact: Terry Cameron - 5381 9224 Reference: 17632 Occupation: Trades and Services Salary Range: Salary not specified Work location: Western Region | Horsham, Western Region | Dimboola Plumber - Engineering Services Permanent full time with a monthly ADOAbout Grampians HealthGrampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term. This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future. A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region. Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services.  This means your career will be as diverse and rewarding as you strive to be.About the roleWe are seeking a motivated individual to work as the sole qualified Plumber within our dedicated multi-disciplinary Engineering team. This permanent full time position is available for an immediate start and includes working Monday to Friday, standard business hours with regular start and finish times (8am to 5pm). The successful applicant will be included in an afternoon shift one week every seven / eight weeks (10am to 7pm) and shared weeknight / weekend on call roster. The primary purpose of this position is to perform regular testing and maintenance that ensures reliable & safe operation of all relevant systems & equipment, including water reticulation, gas & sewer systems and fire systems, to state and national requirements.Skills and experiencePlumbing licence and registration in water supply and gas fittingAbility to effectively work independently unsupervised and within a multidisciplinary teamExperience & demonstrated competency in providing plumbing services to commercial, industrial or institutional facilitiesCurrent Drivers licenceAbility to participate in afternoon shift, “On Call” roster and provide afterhours service, prepared to work overtime or flexible hours and recall to duty as requiredWillingness to achieve a restricted licence to perform Electrical Safety Testing (Test & Tag)DesirableQualified in gas, TMV, fire pumps & hydrants, backflow devices installation & testingHold a current Worksafe Licence for High Risk WorkExperience with plant maintenance activities in a large organisationForklift Licence Heavy Rigid LicenceGrampians Health Culture & BenefitsAt Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Flexible work arrangements and purchase leave opportunitiesSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysStaff rewards and recognition programsProfessional development and education programsEmployee Assistance ProgramComprehensive orientation programFlexible rosteringOpportunities for career progressionFree parkingHorsham RegionLocated on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region.  With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play.  With all the facilities that you would expect from a regional city, Horsham offers affordable housing, education and accessible community services alongside a vibrant combination of food, art, shopping, culture and nature.With legendary natural attractions such as the Grampians National Park, world renowned Mount Arapiles and the Little Desert National Park nearby, there are many amazing natural features to see and explore.  Food lovers will delight in the opportunity to sample from the restaurants, farm gates and cellar doors of some of Australia’s best and most awarded venues.If you are dreaming of a career change with country lifestyle, and want to swap expensive urban dwelling for stunning natural landscapes, Horsham is the place for you.How to applyClick APPLY or contact Terry Cameron, Engineering Manager on (03) 5381 9224 for a confidential discussion.All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Rn Div1 G2 / Yandilla
Grampians Health, Western Region, Horsham
Location: Western Region | Horsham Job type: Full time, Part time, Casual Organisation: Grampians Health Salary: Salary not specified Occupation: Nursing Reference: 17645 Job posted: 11/09/2023 Closes: 02/06/2024 Occupation: Nursing Classification: Job duration: Not provided Contact: Michelle Coutts - 03 53819256 Reference: 17645 Occupation: Nursing Salary Range: Salary not specified Work location: Western Region | Horsham Dual Registered Nurse/MidwifeYandilla - HorshamPermanent Full/Part Time or casual positionsSponsorship may be available for preferred applicant (if applicable)About Grampians HealthGrampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services.  This means your career will be as diverse and rewarding as you strive to be.About the roleWe are seeking Dual Registered Nurses / Midwives to join our dedicated team at Grampians Health - Horsham Campus. These permanent full or part time positions include working a rotating 7 day, 24 hour roster including participation in an on-call roster. The successful applicant will provide antenatal, birth suite, postnatal, special care nursery, general surgical, medical and paediatric care. This is an exciting opportunity to work within our midwifery domiciliary service and proposed antenatal program. Please indicate in your application how many hours you're interested in.Skills and experienceEssential:Current Division 1 Nursing and Midwifery Registration with AHPRADemonstrated ability to provide effective midwifery and care of the newbornExcellent communication and problem solving skillsCommitment to continuous quality improvement, customer service and patient centred careProficiency in the use of information technologyDemonstrated ability to work within a multidisciplinary team environmentDesirable:Relevant post graduate nursing qualifications i.e. paediatrics, neonatal nurseryDrivers LicenceGrampians Health Culture & Benefits At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Flexible work arrangements and purchase leave opportunitiesSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysStaff rewards and recognition programsProfessional development and education programsEmployee Assistance ProgramComprehensive orientation programFlexible rosteringOpportunities for career progressionFree parkingHorsham Region Located on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region.  With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play.  With all the facilities that you would expect from a regional city, Horsham offers affordable housing, education and accessible community services alongside a vibrant combination of food, art, shopping, culture and nature.With legendary natural attractions such as the Grampians National Park, world renowned Mount Arapiles and the Little Desert National Park nearby, there are many amazing natural features to see and explore.  Food lovers will delight in the opportunity to sample from the restaurants, markets and cellar doors of some of Australia’s best and most awarded venues.If you are dreaming of a career change with country lifestyle, and want to swap expensive urban dwelling for stunning natural landscapes, Horsham is the place for you.How to applyClick APPLY or contact Michelle Coutts, Nurse Unit Manager on 03 5381 9256 for a confidential discussion.This position is paid in accordance with the Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2020 - 2024. The classification is Registered Midwife Grade 2 (YS2-YS8) which ranges from $36.10 - $48.26 per hour.All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent.Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Category Manager
Scout Talent, Melbourne, Victoria
Are you a Category Manager looking to join an expanding and secure manufacturing organisation?Attractive salary on offer with WFH options + ongoing learning and development! The sky is the limit to make the role your own!Relocation assistance available for the right candidate!Polymaster GroupWe are a proud family-owned and operated Australian manufacturer based in Victoria with a presence all over the country.We bring people together to strengthen the communities in which we work and to provide professional and personal development opportunities so that you can reach your full potential. Our people are everything to us. Working together means we continue to be recognised as a premium brand in the marketplace. Personal and professional development for our people is what we strive for. When you bring the right mindset and attitude to Polymaster, you will be given every opportunity to achieve your career goals – whatever they are.The OpportunityPolymaster is looking for a full-time Category Manager based in Tullamarine, Melbourne, VIC. The role will also involve the opportunity to travel and be hands on out in the field!This role, reporting to the Head of Marketing, is pivotal in managing the commercial performance of an assigned range of products to align marketing activities with customer needs, drive product innovation, and ensure sustained profitability.More specifically, your responsibilities include but are not limited to:Develop and implement initiatives that generate demand in key target marketsBuild and deliver Go-To-Market product plans that drive strategic growthManage product lifecycles and the marketing mix for new product entries.Develop innovative sales tools to support customer decision-making.Deliver regular product updates to market and internal stakeholders.Align product portfolio with customer requirements and collaborating on product development.Assist in the development and rollout of marketing processes and policies.Collaborate in the development of product communications and managing of sales tool assets.What you needAn undergraduate or postgraduate qualification in Marketing, Business Administration, or a related field will be highly regarded, as will previous experience in a manufacturing business targeting B2B environments.Additionally, the following skills and background will be highly valued:Demonstratable experience in delivering category marketing plans that has delivered sustainable financial growthExperience in wastewater management, fluid storage, or transfer industriesSolid understanding of New Product Development (NPD) principlesProficiency in MS OfficeUnderstanding of research disciplines and data analysisAs our ideal candidate, you will possess strategic thinking and high-level planning and organisational skills. You will also have the ability to communicate effectively and adapt to hands-on work when necessary. This is a role for a proactive and innovative professional who is ready to take on the challenge of aligning product offerings with customer needs to drive growth and customer satisfaction. We are looking for a candidate who is seeking an opportunity to make a significant impact in a dynamic and evolving sector.What’s on offerThis role comes with an attractive salary and other additional benefits including:Hybrid and WFH optionsRelocation assistance for the right candidateExtensive training and mentoring programs to help you thrive in this roleThe ability to make the role your ownYou will be part of an enthusiastic and success-driven team that collaborates and recognises each other for their success. Make an impact as our next Category Manager - Apply Now!
Business Development Manager
Siemens, Melbourne, Victoria
Who we are Brightly, a Siemens company, is the global leader in intelligent asset management solutions, enables organizations to transform the performance of their assets. Brightly's sophisticated cloud-based platform leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightly's complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable communities.About the RoleBrightly is a global software company and is part of the Siemens Smart Infrastructure Group. Brightly specializes in cloud-based Enterprise Asset Management (EAM) solutions. Brightly is experiencing extraordinary growth globally and is currently expanding in the Asia Pacific (APAC) region. The Senior Sales Executive is a position within the sales organization responsible for growing and managing new business by representing a large portfolio of the Brightly suite within a group of large & strategic prospect accounts. In this role, you will be engaging with your given high value account territory while adding insight and value through all client interactions. Through this business development relationship, you will uncover, qualify, manage, and close new business opportunities within your given accounts. We are looking for an ambitious, resilient, persistent, competitive person who is also relationship oriented, organized, confident, goal oriented, optimistic, and smart. It is important to have a value-added mindset and be willing to continue to learn and be curious.What you will be doing• Achieve quota through new sales with each prospect account.• Prepare and execute strategy and tactical plans.• Strategically target a minimum of 25 prospects per year to proactively engage with to develop opportunities.• Selling a full suite of tools which come together to complete a vision and partnership picture for our clients.• Outbound prospecting for new client acquisition in the given territory.• Have excellent communication and negotiations skills and be customer service oriented. • Having insight and perception to navigate the software sales process at the C-Suite level and in complex decision-making environments with multiple decision makers successfully. • Capable of selling a long-term vision for clients balanced with near term actions and milestones with clearly defined return on investment milestones.• Set and track sales account targets, aligned with company objectives. • Work with sales team, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all sales, company, and client needs are met.• Closes sales by building rapport with potential prospect; explaining product and service capabilities; asking pertinent discovery and qualification questions, overcoming objections from prospects.• Project Manages the procurement process for our prospects to allow for urgency and predictability• Updates job knowledge by participating in professional development opportunities.• Maintain strong relationships with existing clients and seek avenues to gain new potential clients.• Seeks out opportunities to work on projects/tasks/mentoring that impact the entire team.• Provides thought leadership in the given vertical/territory through speaking engagements.• Stay current with changes and developments in the software as a service and educational service industry. This includes gathering competitive information on products and services to share this information with the product development, marketing, customer service, and the executive teams.• Travel required as needed (up to 40%)What you need• 10-15 years of Sales experience • Demonstrated experience closing individual ARR of 500,000 to 2 million• Linea & infrastructure asset management experience (Roads, Rail, etc)• Government (Local, State or Federal)• Experience building rapport with Senior ExecutivesWhat does success look like• Meeting/Exceeding quota• Meet accelerated targets• Paid full On Target Earnings (OTE)• Ownership of executive contacts across accounts• Speaking engagements at trade shows and events• Respected in the Government sectorThe Brightly cultureService. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish, and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live.Together we are BrightlySalary: . Date posted: 04/08/2024 02:37 PM
Sr. Ops Engineer, MSP-CX DR, Mechatronics & Sustainable Packaging Customer Experience
Amazon, Melbourne, Victoria
BASIC QUALIFICATIONS- 5+ years of directly managing and responsible for multiple large projects experience- Bachelor's degree- Experience and strong technical background in relevant fields of automated or non-automated material handling equipmentDESCRIPTIONAmazon is at the forefront of innovation within the space of fulfillment technology and robotics. We areseeking an innovative and solutions-oriented Operations Engineer to be a part of our global effort todevelop and deliver the next generation of world-class technology systems inside our fulfillment centers in Australia.In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the uniquerole and privilege to work backwards from our customer needs and represent their voice through theentire products' lifecycle (from product development, to deployment, to support & service), embodyingAmazon's leadership principle: Customer Obsession. We raise the bar on the readiness of newtechnologies in deployment and on the performance of those already in production; our mission is totransform "stand-alone work-cells" into "end-to-end integrated solutions" that are safe, easy-to-operate,easy-to-maintain, easy-to-deploy, and easy-to-service.Successful candidates will have strong experience in technology development and testing in the mechatronics area and be highly motivated individuals who have several years of experience in development and testing of mechanical and mechatronics equipment.This position is responsible for the schedule, scope and cost planning for large scale fulfillmenttechnology and robotics projects into both live and new fulfillment centers across Australia. As anSr. Operations Engineer, your primary role is to own the coordination and execution of definition, installation,commissioning, deployment, ramp up and support of the MSP products in the field. In parallel to theexecution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer.Come help us make history!Flexible locations across AUS.Key job responsibilities-You will manage the development of project plans and technical solutions which may be defined-You will Influence internal and external partner teams and suppliers-You will own the strategical definition of the technologies and the tactical planning on the installation of difficult cross-functional projects with considerable impact across the functions of schedule, scope, cost and product performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors-You will support the strategy of your program/product for annual planning of resources and budget, defining deployment plans of record and continuous improvement goals. This includes setting standards, driving mechanisms and delivering efficiencies across both deployment execution and machine performance, based on your own observations and the voice of the customer-You will own communication of program execution and performance both verbally and in writing, consolidating inputs across multiple internal cross-functional business teams-This is a travel-based role and you will be expected to travel to meet the requirements of your projects across Australia, upwards of 75% or moreA day in the lifeIn this role you will be focused on two primary lines of effort. The first is to monitor AUS Voice of the Customer and determine which MSP technologies can intercept local needs, the second is products deployment, ramp up and support Project Management. On a daily basis you will be expected to collaborate with hardware engineering, technical program and product managers, and internal customers including site maintenance and operations teams, to ensure the product you are deploying, is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status. You will manage the day to day project scheduling and budget management, and workon continuous improvement activities to improve the projects in your space. You will spend time with mentors and your manager to develop your professional skills, and collaborate amongst your team to move the needle on the services you are accountable for.About the teamThe CX (Customer Experience) team within Mechatronics & Sustainable Packagingworks backwards from Internal Customer insights to (1) Validate, (2) Deploy and (3) Support MSP solutions globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal Customers (Maintenance, Operations, ACES, Process Engineering, GES Ops Engineering, etc.), enabling vertical integration and life-cycle management of MSP solutions across 3 pillars: (1) Quality Assurance, (2) Deployment & Ramp-up, and (3) Support. (1) MSP CX Quality Assurance is a new team under establishment that will own qualifying and testing MSP solutions, and validating they are ready to launch; it will adopt a comprehensive and continuous approach to qualification, beginning at the earliest stages of one's lifecycle to represent Customer requirements and continues through all future changes towards the latest stage of deprecation, working backwards from Customer needs. This team will tightly partner both within MSP (with the product, development and scale teams) and outside MSP (with Ops, RME, PE, ACES, GES, etc.). (2) MSP CX Deployment & Ramp-up leads on-site implementation activities providing continuity from early field-Alphas/prototypes, through Betas, and up to General Availability (GA) through the first few months of site ramp-up. (3) MSP CX Support provides Technical, Safety, Operations, and Maintenance Support for MSP solutions that have graduated to Production.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUSPREFERRED QUALIFICATIONS- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- Experience in Lean Management, Six Sigma and other operations engineer toolsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 10:11 PM
Client Success Manager
Siemens, Melbourne, Victoria
Who we are Brightly, a Siemens company, is the global leader in intelligent asset management solutions, enables organizations to transform the performance of their assets. Brightly's sophisticated cloud-based platform leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightly's complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable communities.About the Role The Client Success team ensures our 12,000+ global clients are delighted with their solutions and services, realizing value, and achieving desired business outcomes. Client Success Managers (CSMs) are critical client advocates responsible for guiding clients after the deal closes and shaping exceptional experiences throughout their lifecycle. CSMs develop, deliver, and drive best practices for Brightly products to proactively cultivate adoption behaviors, subscription renewals and expansion opportunities. Ideal candidates have Customer Success skills, SaaS savvy and the ability to thrive in a high-impact organization.What you will be doing• Ensure the satisfaction and success of your client portfolio as measured via NPS and retention rates• Strengthen adoption of Brightly products by delivering data-driven insights coupled with industry and Customer Success best practices• Produce and deliver regular account reviews, health checks and business reviews to demonstrate ROI, achieved business outcomes and recommendations • Serve as an advocate by working with Sales, Services, Product and Marketing to relentlessly represent the voice of the customer• Build partnerships with client stakeholders at the executive, technical and administrative levels• Identify, document, and deliver desired client business outcomes in a Success PlanWhat you need• BA/BS degree and 2+ years in Customer Success• Knowledge of SaaS operations, including subscription revenue, product development cycles and operations, as well as experience using Salesforce, ChurnZero, Microsoft Office, and BI tools• Excellent communication and collaboration skills to maintain strong client relationships; clear and concise verbal and written communication; live or virtual• Strong organizational, time management, project management, and diagnostic skills• Proven ability to thrive in fast-paced professional environment and manage multiple complex assignments simultaneouslyWhat makes you standout• Certification in Customer Success• Customer Success and industry/vertical experienceThe Brightly cultureService. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish, and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live.Together we are BrightlySalary: . Date posted: 04/22/2024 02:12 PM