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Records Management Data Entry
Allstaff Australia, Melbourne, Vic
DescriptionOur Client based in Port Melbourne is looking for a person with File Management Experience and Excellent Data Entry skills to join the team.This Role is a Casual ongoing opportunity five days per week.Excellent Data Entry SpeedAttention to detailExperience in a similar industry would be favourable.A current Police check or the ability to pass one is desirable as dealing with confidential informationMust have your own vehicle due to the locationThe application form will include these questions:Do you have a current Australian driver’s licence?Do you have a current Police Check (National Police Certificate) for employment?Do you have data entry experience?IMMEDIATE START FOR THE RIGHT PERSON. 
Residential Services Assistant - Central Allocations (Aged)
Grampians Health, Melbourne, Southern Metropolitan, Western Region, ...
Location: Melbourne | Southern Metropolitan, Western Region | Ballarat, Various Job type: Casual Organisation: Grampians Health Salary: Salary not specified Occupation: Nursing Reference: 10895 Job posted: 22/06/2020 Closes: 30/06/2024 Occupation: Nursing Classification: Job duration: Not provided Contact: CAU Recruitment Team - 5320 6577Bernadette Lyons - 5320 6933 Reference: 10895 Occupation: Nursing Salary Range: Salary not specified Work location: Melbourne | Southern Metropolitan, Western Region | Ballarat, Various Residential Services Assistant Central Allocations Unit – Casual BankPS21About the roleWe are seeking applications for casual Residential Services Assistants to work in our Aged Care and Sub-Acute sites.  Grampians Health has nine residential aged care facilities (Jack Lonsdale Lodge, James Thomas Court, Eureka Village Hostel, Geoffrey Cutter Centre, WB Messer, PS Hobson, Hailey House, Talbot Place and Bill Crawford Lodge).This complex position will require you to individually prepare meals to each patient’s dietary requirements and cleaning responsibilities in residential facilities. This role requires you to work by yourself in the kitchen.You will receive a week of paid training across a number of Aged Care facilities if you are successful.Casual bank is managed by the Central Allocations Unit which operates 7 days a week.  Grampians Health uses an electronic rostering system (RosterOn) which matches staff for shifts based on their availabilities via text / phone call.Casual bank shifts can be offered within short time frames, therefore to be considered for this role you must be living in the Ballarat region.You will be required to provide 2 referees, one being your current direct manager and the second another manager / supervisor.Key ResponsibilitiesMaintaining accurate availability in our electronic rostering system and accepting shifts based on availabilitySetting up the kitchen and dining rooms for food service where you have been allocatedPreparing and serving resident meals based on their individual dietary requirementsEnsuring safe food handling practices and records maintenanceMaintaining the dining area to create a safe and welcoming environment for residentsCleaning and laundry duties (facility dependent)Demonstrated ability to function within a teamParticipate in annual performance reviewsCommitment to ongoing mandatory educationSkills and experienceCurrent HLTFSE001 - Follow Basic Food Handling Practices certificate, or willingness to obtainDemonstrated high level communication and interpersonal skills to interact with a wide variety of individualsThe ability to prioritise workThe ability to work with limited supervisionDemonstrated person-centred care and respectful approach to patients, visitors and staffCurrent NDIS Worker Screening Check, or willingness to obtainPrevious experience in a similar role would be preferred, but is not essentialCulture & BenefitsAt Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.Paid orientationSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysDiscounted on-site parkingStaff rewards and recognition programsHow to applyClick APPLY or contact Melanie Robillard, CAU Recruitment Team Lead on 5320 6577 for a confidential discussion. All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.  Additional PPE requirements are role-dependent. Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
Occupational Therapist paediatric locum bank
Monash Health, Melbourne, Southern Metropolitan
Location: Melbourne | Southern Metropolitan Job type: Casual Organisation: Monash Health Salary: Salary not specified Occupation: Health and Allied Health Reference: 57700 Job posted: 01/01/2023 Closes: 30/12/2024 Occupation: Health and Allied Health Classification: Job duration: Not provided Contact: Sue Lamont - 0413109606 Reference: 57700 Occupation: Health and Allied Health Salary Range: Salary not specified Work location: Melbourne | Southern Metropolitan Paediatric Allied Health Locum Bank (Casual)Working in Healthcare has never been more important or meaningful.Our Journey:Paediatric allied health services are provided across many locations at Monash Health including Monash Children's Hospital and Monash Health Community.Monash Children’s Hospital is one of Australia’s leading providers of integrated children’s health services, with more than 30 specialist services and programs. We have Victoria’s largest Neonatal Intensive Care Unit and provide leading paediatric services in many areas including Rehabilitation & Oncology.   Allied Health at Monash Children’s Hospital provides specialised services to paediatric patients across the continuum including inpatients, outpatients and via Hospital in the Home.The Child and Family Team at Monash Health Community provide allied health services to children, including family support, counselling and psychology. The team provide support to vulnerable, socially isolated and at risk children and their families.A bit about this Role:As a casual paediatric allied health locum at Monash Health you will fill periods of vacancy in either a part time of full time capacity. You may provide assessment and management of infants, children and adolescents within either the hospital or community setting in your professional area. You will collaborate with colleagues across the service to foster clinical excellence and consistency of practice.Casual staff are well supported by a large team and provided with supervision by a senior staff member of the same profession.What you will need:A relevant qualificationAHPRA registration if required for your professionEligibility for membership of your professional associationAt least 2 years clinical experienceDemonstrated clinical skills in paediatricsExperience in either acute, rehabilitation or Community Health setting (preferred but not essential)Please Note - New or recent graduates are not eligible to apply for this positionIn return:This is a great opportunity to expand your paediatric skills and experience.We are a diverse team of allied health clinicians working in a supportive and flexible department with close links to our community and adult colleagues.  We support career progression and professional development, with opportunities to grow your career in many different directions.This role is classified as a Grade 2 and is paid according to award rates with post graduate qualification allowance as applicable.LocationThe role may be based at Monash Children’s Hospital or at a Monash Health Community site in the south eastern suburbs of Melbourne. Travel may be required between sites.Monash Health is a great place to work!Our employees enjoy a range of benefits including:salary packaging options that increase your take-home paya comprehensive Health and Wellbeing programfree flu vaccinationsprivate health insurance at discounted rateshealth imaging services+ moreMonash Health is Victoria’s largest public health service and proudly provides healthcare to one quarter of Melbourne’s population, across the entire lifespan from newborn and children, to adults, the elderly, their families and carers.  More than 22,000 people work at over 40 care locations across south-eastern Melbourne.We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and ICare values.How to Apply:Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).For information including how to apply and probity check requirements, please refer to attached ‘Application Guide’ located under Position Documents.Please note, applications will be screened upon receipt and selection activity may commence prior to the closing date. Please don’t delay in applying.Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and are required to provide acceptable evidence of their vaccination status.  The current orders require evidence of three doses.All applicants to positions with Monash Health will need to upload acceptable evidence of full vaccination against COVID-19 as part of their application.  Acceptable evidence is a copy of your Immunisation History Statement or your COVID-19 Digital Certificate, which can be accessed via MyGov
Allied Health Assistant – Grade 3 (Community Health)
Barwon Health, Geelong
Location: Geelong Job type: Part time Organisation: Barwon Health Salary: Salary not specified Occupation: Health and Allied Health, Research, Medical, Aged Care Reference: 182115 Job posted: 07/12/2023 Closes: 05/02/2025 Occupation: Health and Allied Health, Research, Medical, Aged Care Classification: Job duration: Not provided Contact: Tracey Young - 0414 227 896Carol Mioduchowski - 0407 044 231 Reference: 182115 Occupation: Health and Allied Health, Research, Medical, Aged Care Salary Range: Salary not specified Work location: Geelong Work with an innovative team to provide world class health care to all members of our communityOngoing training and professional development in a supported work environmentUp to 40 permanent hours per fortnightAbout the facilityBarwon Health is the major regional health provider for the Barwon South West Region.  It is Victoria’s largest regional health services with one of the busiest Hospital’s in the State, University Hospital Geelong.  We serve over 500,000 people through the efforts of over 7,500 staff and more than 1,200 volunteers.  We provide care at all stages of life and circumstance through a wide range of services from emergency and acute to mental health, primary care, community services, aged care and subacute/rehabilitation.  Care is provide to the community through over 28 key locations throughout the region.Barwon Health's Safety and Quality unit provides support to the organisation in the areas of accreditation, incident and complaint management, clinical audit, risk management, policy and procedure management, medico-legal services and consumer-centred care.About the role The successful applicant will work as part of an interdisciplinary team, delivering client focussed, evidence informed Allied Health Assistant services to community in the Northern suburbs of Geelong.High-level communication and clinical skills are essential, as is the ability to work as part of the wider team to support clients to achieve their goals.Care will be delivered through group-based services, with some individual face to face assessment and follow up to a wide variety of clients.About the cultureYou will have the opportunity to be part of a highly skilled, professional, friendly and dedicated workforce who take pride in providing high quality service. You will have support and guidance from fellow team members and management who exhibit our Barwon Health values, respect, compassion, commitment, accountability and innovation. We are all dedicated to supporting the organisation in achieving our vision of - By 2050 everyone in our community enjoys the best health and wellbeing in Victoria.Barwon Health staff benefitsFlexible working arrangementsProfessional developmentAccess to employee wellness programSalary packagingSocial clubDoorstep to the Great Ocean Road, Bellarine Peninsula and the Surf CoastAbout the Geelong Region, AUSTRALIASitting within one of Victoria’s six regional health centres, Barwon Health serves the community of Greater Geelong and beyond. Victoria’s second largest city after Melbourne! Derived from the local Wathaurong Aboriginal name for the region Djilang, Geelong is thought to mean ‘land’ or ‘cliffs’.Enjoy a range of lifestyle choices including inner city, coastal, suburban and rural homes at affordable prices.High standard of schooling options throughout the areaA stone throw from the Surf Coast and Great Ocean RoadAppreciate beautiful parks, rivers, walks and wineriesTo find out more about the Geelong region, visit our Moving to the Region page on the Barwon Health website.Diversity and InclusionAt Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.At Barwon Health we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.We at Barwon Health strongly encourage people with disability and diverse backgrounds to apply for our roles.We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au) We are also proud to be Totally Smoke Free.If we can assist you with any reasonable adjustments in order to submit your application for this role, Please contact the Talent Acquisition team via email at [email protected] noting your preferred method of communication and contact details and a member of the team will be in touch.This role must be fully vaccinated for Covid -19 and influenza and meet the requirements of the Barwon Health immunisation policy.
RUSON - Registered Undergraduate Student of Nursing (As per award)
Maryborough District Health Service, North West Region, Central Goldfields
Location: North West Region | Central Goldfields Job type: Fixed term Organisation: Maryborough District Health Service Salary: Salary not specified Occupation: Medical and Nursing Reference: VG/24003 Job posted: 04/01/2024 Closes: 31/12/2024 Occupation: Medical and Nursing Classification: As per award Job duration: Not provided Contact: Mary-Ann Smith | [email protected] or 5461 0312 Reference: VG/24003 Occupation: Medical and Nursing Salary Range: Salary not specified Work location: North West Region | Central Goldfields This is an exciting opportunity to gain experience and insight into healthcare and to be part of a dynamic team. In this role you will work as an assistant to the health care team, assisting the registered nurses to provide delegated aspects of patient care!MDHS services the Central Goldfields and Pyrenees Shire with campuses in Avoca, Dunolly and Maryborough. The strong clinical and social links between the three campuses ensure that the community is cared for by qualified staff who are committed to high standards of person-centred care. MDHS is one of the largest employers in the region, providing the perfect setting to become part of our team and community.RUSON – Registered Undergraduate Student of NursingFixed Term – Hours per fortnight to be negotiableClassification: RUSON Year 1- Year 3 (YP12-YP14)Award: Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2020 - 2024This is an exciting opportunity to gain experience and insight into healthcare and to be part of a dynamic team. In this role you will work as an assistant to the health care team, assisting the registered nurses to provide delegated aspects of patient care.We are looking for someone with the following qualities:Embrace and promote the values of MDHS – Genuine, Respect, Excellence, Accountability & TogethernessCurrently completing second year of Bachelor of NursingRegistered as a student nurse with AHPRA with no conditions or undertakingsExcellent communication skills – written and verballyWhat's in it for you?Great Working Environment – Join a group of motivated health care professionals with a permanent contract. Opportunity to join the Social Club, offering a wide range of social events and local retail discounts.Fantastic Earning Potential – Generous Base Salary under the Nurses and Midwives EBA with Salary Packaging available.Supportive Culture with Continuous Improvement Opportunities – Culture that promotes and embraces the organisational values of GREAT (Genuine, Respect, Excellence, Accountability, Togetherness) and encourages and supports employees to engage in professional development with access to the Centred of Inspired Learning and Simulation Lab.KEY SELECTION CRITERIAQualifications & ExperienceCurrently completing second year of Bachelor of Nursing.Registered as a student nurse with AHPRA with no conditions or undertakingsPrevious experience working in a healthcare setting would be an advantage. Technical/Professional Knowledge and SkillDemonstrated satisfactory academic progress in the Bachelor of Nursing (Credit or above for all subjects and competency in clinical placements preferred but not essential). OtherAbility to work AM and PM shifts over a 7 day rosterEvidence of Covid immunisation.For further information, please contact Mary-Ann Smith – Nurse Unit Manager - Urgent Care Centre via [email protected] or on 5461 0312.. Applications for this position close on Tuesday 31st December 2024.Applications are to include:- Covering Letter- Resume- Written response to the Key Selection Criteria, available in the Position Description on the position advertisement.Applications are to be submitted by selecting the "Apply Now" button below.MDHS is an equal opportunity employer. Appointments are subject to a satisfactory National Police Check and a Working with Children Check. NDIS Workers Screening will be required for workers identified as working within a risk assessed role.
Ambassador - Beverage and Food Services
Marriott International, Lucknow, Any, India
Job Number 24060365Job Category Food and Beverage & CulinaryLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:34 PM
Guest Services Agent
Marriott International, Waterloo, Any, Canada
Additional Information Valid Ontario G or G2 class Driver's License requiredJob Number 24053607Job Category Rooms & Guest Services OperationsLocation Delta Hotels Waterloo, 110 Erb Street West, Waterloo, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Waterloo takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/27/2024 04:35 PM
Retail Junior Planner
Adidas, Melbourne, Victoria
Purpose & Overall Relevance for the Organization: Supporting the Buying Manager with merchandise planning, providing analysis and insight. Drive action plans to achieve business targets for DTC (Concept/Factory Outlets) & Franchise. Managing inventory levels to achieve inventory targets, monitoring the inventory flow to drive business strategy, and defining business opportunities and risks. Weekly and monthly inventory reports including DTC merchandise plan. Play a critical role in working cross-functionally with key stakeholders including the buying team, allocation, finance team, and demand planning.Key Responsibilities: • Inventory: • Support Buying Manager with own retail channel inventory by monitoring the stock in / stock out, sales and inventories rolling forecast, balance all KPIs with company target including discount, margin, stock turns, and week covers • Review and monitor receipt plan and excess inventory flow and cooperate with related parties including business planning, finance, and own retail team • Support the Buying Manager with OTB calculation and receipt plan to achieve company targets and strategy • Monitor/Review inventory planned production for Factory Outlets with the Buyer • Monthly inventory review and presentation with key stakeholders • Manage key core flow lines across the business with the buying team • Support the Buying Manager on monthly category budget phasing• Sales and operation: • Manage and monitor sales plan at monthly and daily levels, according to the performance and promotion cadence • Review business performance weekly with all KPIs • Support the Buying Manager with promotion cadence on a monthly/ weekly basis • Systems and Processes: • Participate in the development of the database and tools• Training: • Participate in / cascade systems trainingKey Relationships: Internal: Merchandising, Retail operation team, Retail Excellence, Retail Expansion, Finance, IT, Business Planning, Demand PlanningKnowledge, Skills and Abilities: Competencies / Attributes • Excellent analysis skills • Advanced excel • Excellent organizational skills • Great communication & interpersonal skills • Detailed focused • Service oriented • Team player • Able to multi-taskPC/Language/Other Skills • English fluency • High-level knowledge in MS Excel, BIRequisite Education and Experience / Minimum Qualifications: Minimum 6 years' experience in retail merchandising environmentEducational Background • University advanced degree is preferableWhat's on offer? A competitive base salary, bonus scheme and adidas employee benefits are also on offer to the successful candidate, these may include: Remote Work Options Employee Assistant Programs Parental Benefits Employee Discount on adidas Merchandise How do I apply? Press the "Apply" button and follow the instructions You will be required to fill out the online applications forms, and attach a copy of your resume and cover letter which addresses all above candidate requirements Applications which do not attach a cover letter which addresses the job requirements specific to adidas will not be considered. Applications will only be accepted through the steps above Please note that due to the high volume of applications adidas receives, we will be unable to respond to all individual inquiries. ________________________________________________________________________________About adidasadidas - Profile (adidas-group.com) adidas - Game Plan A (Career) adidas - People & Culture______________________________________________________________________________Please note part of adidas Pacific's recruitment process will require external candidates to consent to a pre-employment criminal history checkNote to agencies: adidas Pacific does not accept any unsolicited calls or resumes from head hunters, executive recruiters, or other staffing or recruitment agencies. Please do not submit or forward any resumes, CVs or profiles to the adidas careers portal, nor to any adidas personnel. adidas will not pay any fees relating to unsolicited resumes.Salary: . Date posted: 03/26/2024 08:20 PM
Retail Assistant
Marriott International, Melbourne, Any
Job Number 24054892Job Category Food and Beverage & CulinaryLocation Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYDo you go around each day with pep in your step and enthusiasm in your tone? Are you a wine or beer glass half full kind of person, who enjoys doing things with gusto?If your answer is yes to any of the above then this could be the place for you as we're on the hunt for a bottle shop/wine bar enthusiast.About with gusto: We are the newest bottleshop/wine bar in the CBD shining a focus on Victorian producers across all aspects of food and beverage with a large focus on wine. Only recently open at the end of this year we are eager for what the new year will bring with Meet the Maker activations, new website and online store launching along with many more exciting events with gusto.The ideal applicant should have/be: - Passionate about food, beverage or eager to learn more - Have adequate knowledge and understanding of wines - Passionate about service and customer experience, you're naturally warm, welcoming and approachable - Positive, always keen to learn more or explore/suggest new things - Strong/confident verbal communication skills - Independent but plays well with others - Someone who can work autonomously in quiet periods, but thrives at fast paced bar & floor service - Someone who takes pride in their space and work, and maintaining it's appearance - Holds a current RSA at least 18 years of age - Has the right to work in Australia - Available to work nights, weekends and some public holidays.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/28/2024 10:13 AM
Pastry - First Cook ( Journeyperson )
Fairmont Hotels and Resorts, Victoria, Any, Canada
Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Four-Star, 4-Diamond property offers 464 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionWhat is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our Safety Footwear Reimbursement Program (up to $120 per year)Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly pay rate of 28.37 to 32.42What you will be doing: Prepare and service all pastry related food items for a la carte and or buffet menus according to hotel recipes and standardsIn conjunction with the Chef de Partie; proactively prioritize, delegate, and assign duties to Cooks Assistants and Stewards to ensure a consistently high level of service and quality food for our guestsConsistently ensures food quality, consistency and quantity are meeting established expectations as well as that of any cooks assistants under supervisionConsistently demonstrates positive behavior and performanceEnsures all established food safety protocols are followed, maintains the kitchen in a neat, clean and organized mannerEnsures food cost is managed; by controlling food waste through FIFO rotation, proper ordering, storage and preparation of all foodsEnsures productivity and labour cost are managed; by maintaining a focused and productive approach for yourself and the cooks under your supervisionPossess a complete understanding of the menu, recipes and presentations, aware of potential food allergens in each dishPerforms quality checks of all food prepared under your supervision, to ensure all food is prepared according to the recipes and standards specified by the Chef de Partie, Executive Chef or Sous ChefsTrains other cooks in all aspects of the culinary operationContribute ideas to menu development, assist with recipe creation and documentationLiaise with other departments such as Banquets, Restaurants and Stewarding to ensure excellent communication in order to achieve smooth operational outcomesOther duties as assignedQualificationsYour experience and skills include:A minimum of 3 years recent (in the last three years) experience in a hotel or restaurant pastry kitchen at a comparable level of luxury service as an apprentice, 2nd cook or similar roleInterprovincial Red Seal or international equivalentCurrent Food Safe level 1 or equivalent recognized food safety certificate, (colleagues are responsible for maintaining their food safe certification)Successful demonstration of a high level of technical and artistic culinary skills assessed during a practical cooking testSuccessful demonstration of high level culinary and food safety knowledge assessed through a written testWilling and able to taste all food products - i.e. meats, seafood, produce, dry goods, dairyCompletely fluent English language skills; both written and verbalProven success in relationship building and supporting team performanceA proven ability to communicate effectively, work within a team and delegate to othersExcellent organizational skills, and shows initiative with ability to work well with little supervisionExercises sound decision making, with the ability to prioritize tasks appropriatelyDemonstrated a high level of responsibility and accountabilityDemonstrated commitment to provide excellent service and exceed guests' expectationsHigh School diploma or equivalent is highly desirableGHS/WHMIS Training is considered an assetComputer Skills, including a good knowledge of Word, Excel, email communication are an assetMust be able to work flexible shifts, evenings, weekends, holidays, with either early start or late finish timesImpeccable grooming and presentationAdditional InformationPhysical Aspects of Position (include but are not limited to): Constant standing and walking, Frequent bending and kneeling, Frequentcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:08 AM
Mgr-Restaurant (For Female Only)
Marriott International, Lucknow, Any, India
Job Number 24058118Job Category Food and Beverage & CulinaryLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPlays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business • Understands financial opportunities by surveying restaurant demand. • Partners with key individuals in the local community to assess opportunities. • Identifies and analyzes competitors. • Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. • Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.Leading Significant Marketing/Public Relations/Media Activities • Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. • Supports on-site/off-site public relations opportunities to promote the restaurant. • Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. • Serves as the primary point of contact for restaurant events. • Participates in local networking activities, which are often off-property, in support of the restaurant.Managing Day-to-Day Restaurant Operations • Supervises and manages employees. • Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Conducts daily \"taste panels\" to educate, drive sales and create sales goals. • Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. • Monitors compliance with all applicable laws and regulations. • Monitors adherence to liquor control policies and procedures. • Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. • Monitors alcohol beverage service for compliance with local laws. • Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards. • Assists servers and hosts on the floor during meal periods and high demand times. • Advocates sound financial/business decision making. • Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices.Fostering an Environment that Creates Exciting and Memorable Guest Experiences • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants.. • Addresses guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Verifies corrective action is taken to continuously improve service results. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.Managing and Conducting Human Resource and Talent Management Activities • Actively participates in the hiring process to identify the right talent to support the outlet's concept. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Facilitates the fair and equal treatment of employees. • Strives to improve employee retention. • Monitors employee attendance of on-going training to understand guest expectations. • Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Encourages recognition of employees across areas of responsibility. • Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team. • Establishes guidelines so employees understand expectations and the work. • Utilizes interpersonal and communication skills to lead, influence, and encourage others. • Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model. • Encourages and builds mutual trust, respect, and cooperation among team members. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish own work. • Monitors and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives. • Provides work-related training, supervising, follow-up and hands-on management.Additional Responsibilities • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 09:25 AM
3IC - adidas Melbourne Central OCS
Adidas, Melbourne, Victoria
Full-Time 3IC at our adidas Melbourne Central Originals Concept Storeadidas' commitment to our people is integral to the success of our retail team. We offer a true retail career path for individuals who want a long-term future with the adidas business.What's on offer? A competitive salary Retail bonus scheme Generous employee discounts on adidas product Career development with an iconic global sports brand Responsibilities include assisting the Store Manager & Assistant Manager in: Managing, motivating and leading the team to achieve KPI's, sales targets and an exceptional customer experience Maintaining VM and store presentation to adidas standards. Conducting staff training & coaching to drive KPI performance Experience in the following will be highly regarded: Retail Team Leader of men's/women's apparel or sports footwear Visual Merchandising If you're interested in a career opportunity like this, you have a passion for sport and you thrive in a team environment, this could be the opportunity for you! Join us. Feel your heartbeat like it did when you stepped onto the field, the court, or the track for the first time.How do I apply? Press the "Apply" button and follow the instructions. You will be required to fill out the online application form and attach a copy of your resume, which addresses the above candidate requirements. Applications will only be accepted through the steps above. Please note, applicants must have legal rights to work in Australia.Salary: . Date posted: 04/02/2024 08:09 PM
Category Manager
Scout Talent, Melbourne, Victoria
Are you a Category Manager looking to join an expanding and secure manufacturing organisation?Attractive salary on offer with WFH options + ongoing learning and development! The sky is the limit to make the role your own!Relocation assistance available for the right candidate!Polymaster GroupWe are a proud family-owned and operated Australian manufacturer based in Victoria with a presence all over the country.We bring people together to strengthen the communities in which we work and to provide professional and personal development opportunities so that you can reach your full potential. Our people are everything to us. Working together means we continue to be recognised as a premium brand in the marketplace. Personal and professional development for our people is what we strive for. When you bring the right mindset and attitude to Polymaster, you will be given every opportunity to achieve your career goals – whatever they are.The OpportunityPolymaster is looking for a full-time Category Manager based in Tullamarine, Melbourne, VIC. The role will also involve the opportunity to travel and be hands on out in the field!This role, reporting to the Head of Marketing, is pivotal in managing the commercial performance of an assigned range of products to align marketing activities with customer needs, drive product innovation, and ensure sustained profitability.More specifically, your responsibilities include but are not limited to:Develop and implement initiatives that generate demand in key target marketsBuild and deliver Go-To-Market product plans that drive strategic growthManage product lifecycles and the marketing mix for new product entries.Develop innovative sales tools to support customer decision-making.Deliver regular product updates to market and internal stakeholders.Align product portfolio with customer requirements and collaborating on product development.Assist in the development and rollout of marketing processes and policies.Collaborate in the development of product communications and managing of sales tool assets.What you needAn undergraduate or postgraduate qualification in Marketing, Business Administration, or a related field will be highly regarded, as will previous experience in a manufacturing business targeting B2B environments.Additionally, the following skills and background will be highly valued:Demonstratable experience in delivering category marketing plans that has delivered sustainable financial growthExperience in wastewater management, fluid storage, or transfer industriesSolid understanding of New Product Development (NPD) principlesProficiency in MS OfficeUnderstanding of research disciplines and data analysisAs our ideal candidate, you will possess strategic thinking and high-level planning and organisational skills. You will also have the ability to communicate effectively and adapt to hands-on work when necessary. This is a role for a proactive and innovative professional who is ready to take on the challenge of aligning product offerings with customer needs to drive growth and customer satisfaction. We are looking for a candidate who is seeking an opportunity to make a significant impact in a dynamic and evolving sector.What’s on offerThis role comes with an attractive salary and other additional benefits including:Hybrid and WFH optionsRelocation assistance for the right candidateExtensive training and mentoring programs to help you thrive in this roleThe ability to make the role your ownYou will be part of an enthusiastic and success-driven team that collaborates and recognises each other for their success. Make an impact as our next Category Manager - Apply Now!
Ambassador - Front Office
Marriott International, Lucknow, Any, India
Job Number 24060357Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSet up accurate accounts for each guest upon check-in according to their requirements. Assign room according to guest request and preferences whenever possible. Ask for and enter Marriott Rewards information; sign guests up for Marriott Rewards. Verify and adjust billing for guests. Block rooms in the computer and identify designated requirements and requests. Communicate guest and employee messages by printing and arranging for delivery. Run and check daily reports/contingency lists. Identify and explain room features to guests. Supply guests with directions and property information. Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up with guest regarding satisfaction with guest-related issues. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Notify Loss Prevention/Security of any guest reports of theft.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:34 PM
Assistant Rooms Operations Manager
Marriott International, Waterloo, Any, Canada
Job Number 24059240Job Category Rooms & Guest Services OperationsLocation Delta Hotels Waterloo, 110 Erb Street West, Waterloo, ONT, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.CANDIDATE PROFILEEducation and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESSupporting the Management of Rooms Operations Activities • Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. • Runs and reviews critical information contained in room operations reports. • Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. • Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management. • Operates all department equipment as necessary and reporting malfunctions. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures.Contributing Information to Support Managing to Budget • Supervisessame day selling procedures to maximize room revenue and property occupancy. • Verifies accuracy of room rates to maximize revenue opportunities • Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. • Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. • Understands the impact of Room Operations on the overall property financial goals and objectives.Providing for and Managing the Guest Experience • Participates as needed in the investigation of employee and guest accidents. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees.Managing and Conducting Human Resources Activities • Provides support for operational functions as necessary. • Trains staff and monitoring adherence to all relevant policies and procedures. • Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures. • Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance. • Empowers employees to provide excellent customer service within guidelines. • Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills. • Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate. • Communicates performance expectations employees in accordance with job descriptions for each position. • Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues. • Coaches, counsels and encourages employees. • Participates in employee progressive disciplinary procedures as required. • Handles employee questions and concerns. • Participates in an ongoing employee recognition program. • Effectively schedules employees to business demands and tracks employee time and attendance. • Assists in performing the payroll function. • Oversees daily shift operations and ensures compliance with all policies, standards and procedures.The salary range for this position is $46,000 to $54,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels Waterloo takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 01:42 PM
Vineyard Manager - Foxeys Hangout Winery
Foxeys Hangout Winery, Red Hill, VIC
Foxeys Hangout farms 50 acres of premium vineyards on elevated Mornington Peninsula sites. Three of the vineyards are certified biodynamic and have been managed organically and biodynamically since 2007. The wines have won more than two dozen show trophies over the past 15 years. Foxeys is a family-owned company that has been growing grapes, making wine and operating restaurants in the region for 25 years.Job Requirements DutiesTo plan and execute all aspects of the daily operations involved in running the estate vineyards including:- Vine management, pruning, trellising and canopy management.- Monitor vine and soil nutrition.- Monitoring for pest and disease issues.- Harvest operations.- Water management.- Responsible for vineyard infrastructure – irrigation and trellis - monitoring and repairs.- Chemical application and recording processes.- Responsible for maintenance of vineyard equipment.- Responsible for OH&S compliance and ensuring that all work activities are carried out in accordance with company procedures and policies.- Work closely with the winemaking team to ensure the highest quality outcomes and management for the fruit supplied to the winery.Skills & Experience- Viticulture qualification preferred, or currently studying in the field.- Experience managing employees and labour teams.- Experience with organic and biodynamic viticulture practices.- Chemical accreditation.- Pruning and trellising skills.- Knowledge of irrigation systems.- Knowledge of pest, disease and weed control.- Knowledge of Occupational Health & Safety procedures.- Experience in maintaining tractors and vineyard equipment (sprayers, mulchers, etc.)- Current driver and forklift licences.- General computer skills.Key Performance Indicators- Achievement of targeted fruit grade.- Achievement of targeted yield and associated cost per tonne.- Chemical applications are performed in full compliance with current legislation.- Zero/minimal downtime due to equipment unavailability.- All activities completed on schedule.- Meet reporting schedule.Reporting to the winemaker, the successful applicant will be hard working; reliable; self-motivated; have good communication and leadership skills. Can work autonomously or in a small team.Applicants must have Australian citizenship/residency or a valid existing Australian work visa.
Executive - Beverage and Food Services
Marriott International, Lucknow, Any, India
Job Number 24062838Job Category Food and Beverage & CulinaryLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM
Mgr-Front Desk
Marriott International, Lucknow, Any, India
Job Number 24062799Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM
Planning Supervisor, AU & NZ Fan Support
Live Nation, Melbourne/Naarm, Any
Job Summary:THE TEAMLive Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management.Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. At Ticketmaster Fans come first.We care passionately about our fan's interaction with our sales and service channels and as the world's leading ticketing company, we are committed to setting the standard for a great fan experience. We support and guide fans by delivering exceptional service because live only happens once. THE JOBReporting to the Senior Manager - Planning & Workforce, this role will be responsible for supporting the delivery of specialist projects, business reviews and operational support requirements for the Contact Centre.This role will be responsible for creating and developing and maintaining short, medium, and long-term forecasting to ensure SLA's are met whilst working closely with the Planning & Operations Manager to establish effective global resource sharing models and processes. Operationally, it will be responsible for the smooth running of the day to day contact centre operation- ensuring a good service is provided to stakeholders, working with those stakeholders to overcome any obstacles that may threaten that service, providing accurate and timely reports. To ensure the continued development and success of the centre you will challenge the norm on a regular basis, you will be comfortable and confident to question and amend processes, procedures and ways of working to deliver better results.WHAT YOU WILL BE DOINGUse statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.You will be the direct line manager for the Planning Assistant in AU/NZ. Identify any processes that may impact the businesses reputation, suggesting alternative solutions and overseeing implementation of these solutions. Monitor incoming contact drivers / trends and feed this into the operations team.Ensure we are adequately staffed across all workstreams and call out any concerns/gaps.Liaise with the training team on any areas/gaps where we require further training.Proactively make recommendations to improve fan experience.Work with relevant technical teams to introduce any new processes.Respond to any business disruption affecting Fan Support and assist in solutions.Provide operational support to departments as necessary using experience and knowledge to support the management of that department during whatever challenge they are facing. Accurately map processes for automation. Highlighting areas of concern and potential cost savings.Liaise with internal departments to implement and thoroughly test automations.Liaise and co-ordinate with all internal departments on a regular basis to maintain relationships and effective working processes.Use BI tools to analyse data from various sources; highlighting trends, contact drivers and actionable insights.Work closely with your peers, offering support and guidance when required.Be proactive, make recommendations to continuously improve the Fan and client experience, including the internal service, putting solutions into practice.Monitor, measure, report and communicate on operational issues, opportunities and achievements within agreed formats and timescales.Liaise with other functional/departmental managers to understand all aspects and needs of development, and to ensure they are fully informed of operational objectives, purposes and achievements.Identify organisational gaps and any potential business disruption. Ensure all team members are participating and communicating effectively.Additional duties in line with business needs and requirements.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Has a thorough knowledge of Contact Centre and practices.Have a good understanding of Zendesk and Five9.Has experience of planning within a contact centre environment.Has a thorough understanding of all Contact Centre Departments including Fan Support, and Client Support. Strong leadership and communications skills.Conducts thorough searches for information when reviewing procedures or problems.Excellent time management skills and a high level of accuracy. Experience in taking complex datasets and statistical analytical techniques to produce actionable outputs. Has a thorough understanding of all Customer Service touch points and contact channels including Phone, Email, Social Media and Helpdesk .YOU (BEHAVIOURAL SKILLS)A strong collaborative ability to interact, influence and present to operational leadersHas an inquisitive mind and proactive nature, will think innovatively, creatively and challenge existing processes when reviewing procedures or approaching problemsCarefully considers the impact of a broad range of related issues or factors and considers alternatives when suggesting resolutions.Makes decisions in a timely manner, considering both the immediate and long-term consequences, applying logic in all instancesResponds with flexibility, positivity and resilience when faced with multiple demands, shifting priorities, ambiguity or rapid changeDemonstrates ethical behaviours and adapts own behaviour to take account of others' expectationsAsks appropriate questions to ensure understanding, in order to generate new ideas and innovative solutions.Organises time effectively and plans for future needs.Seeks to understand the business environment in which we operate and stays abreast of issues and events that have an impact on the business and industry.Displays ability to learn, change, and innovate.Promotes a positive and friendly culture and demonstrates ethical behaviour.Carefully weighs the impact of a broad range of related issues or factors.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#TM-onsiteSalary: . Date posted: 04/15/2024 09:30 AM
Night Manager - Front Office ( Leave Coverage, 12-18 months )
Fairmont Hotels and Resorts, Victoria, Any, Canada
Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Recommended, Four-Star property offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionNight ManagerBe an ambassador for the Fairmont Brand and the Fairmont Empress Hotel as Night Manager. You will provide leadership and strategic planning to our overnight colleagues in support of our service culture, maximized operations and guest satisfaction.What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsCompetitive starting salary of $ 75, 200 per annumWhat you will be doing:Reporting to the Director, Front Office, responsibilities and essential job functions include but are not limited to the following:Supervision of all colleagues under his/her direction, including Housekeeping and StewardingSupervision and performance of all night audit functions, ensuring the proper balancing and control of hotel revenue, both rooms and food & beverageRepresenting management of The Fairmont Empress during the midnight shift by ensuring the company policies and operation standards of the hotel are maintained at all timesEnsuring rooms revenue is maximized, balancing average rate and occupancyParticipates in rooms forecasting, including yield and inventory managementStaying current of industry/competitive trends and making recommendations for improvementDemonstrating excellent Guest Service and maintaining a high level of employee relationsEnsuring effective supervision, training, development, performance counseling, providing motivation and a sense of empowerment to employeesActively seeking feedback and following up on Guest commentsFunctions as key member of Hotel Leadership TeamResponsible for nightly general network maintenance and performing End-of-Day functionsPrincipally responsible for activating the crises management team to ensure the life and safety of all guests and employees of the hotel and for maintaining safe environmentRegularly tour all areas of hotel operation and report deficiencies to Department Heads accordinglyA catalyst for change and desire to constantly improve Front Office/ Night operationOther duties as assignedQualificationsQualifications:Previous Front Office experience in a "lead" or supervisory role, including a strong working knowledge of Front Office operating systemsStrong personal initiative with a desire to achieve results above expectationsAccounting experience an assetExcellent knowledge in revenue managementStrong Guest Service orientation with excellent interpersonal and training skillsHighly organized, results-oriented with the ability to be flexible and work well under pressure in a fast-paced, changing environmentStrong Leadership skills, able to lead employees to achieve the department's vision and measurable goalsProven commitment to health and safetyPrevious experience at supervisory level within Rooms DivisionPost-secondary education in Hotel Management a strong assetPrevious experience in a unionized environment an assetAdditional InformationPhysical Aspects of Position (include but are not limited to): Constant standing and walkingFrequent bending and kneelingFrequentcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 10:07 PM