Overview of salaries statistics of the profession "Enterprise Sales Specialist in Australia"

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.Position Title Executive - Financial Accounting Function/Group Finance Location India Shift Timing Full time Role Reports to Associate Assistant Manager Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Haagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate. us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We hold ourselves accountable for the areas where we are uniquely positioned to drive results - what we call our Strategic Priorities - but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise-focused and business-embedded groups. Our Finance Shared Services team enables our enterprise to make bold decisions by leading financial planning & analysis, finance operations and managing risk & compliance.For more details about the Function please visit this Link Purpose of the role Ensure accurate recording of financial transactions in compliance with related accounting controls and prepare information and reports for North American Internal/External manufacturing facilities. Responsibilities require functional expertise in finance and accounting, strong customer relationship, Analytical s, and communication skills. KEY ACCOUNTABILITIES 80% of Time Conduct Monthly/Quarterly inventory reconciliations and ensure accuracy of inventory levels. Investigate and resolve inventory discrepancies, including identifying root causes and implementing corrective actions.•Work with Warehouse, Manufacturing Plants, Monitor and Resolve, and Finance teams to identify root causes of discrepancies and implement corrective actions.• Analyze inventory data and provide insights to improve inventory management processes.• Ensure compliance with inventory control policies and procedures.• Collaborate with cross-functional teams to optimize inventory levels and reduce excess inventory discrepancies.• Maintain accurate inventory records in the ERP system and clear negative inventories.• Collaborate with cross-functional teams to troubleshoot and resolve issues.• Resolution of EDI/IDOC errors related with Inventory transactions.• Regularly work on all daily/Weekly Report and meet SLA guidelines.• Develop strong relationships with business partners.• Support business continuity to meet critical business objective.• Ensure KPI's are consistently met.• Ensure all SLA's are met with set accuracy and timelines• Support audit and control to ensure compliance with GMI and Sarbanes-Oxley requirements.• Work and resolve issues related daily, weekly and monthly activities (E.g. Inventory reports, Negative inventory report, Prepare JE's, Open Purchase order /Shipment report, Qty Discrepancy Report)• Perform Grain Accounting activities.• Perform Unload Settlements on daily basis. 10% of Time Identify, initiate, and implement process improvement ideas.Leverage Continues Improvement tools or mindset to identify recurring issues and work towards Institutional Solution10% of Time Ensure clear process documentation is in place, utilized and updated in timely manner. Actively participate in team or site events/initiatives MINIMUM QUALIFICATION • Minimum Degree Requirements: Full Time graduation from an accredited university (Mandatory) • Minimum years of related experience required: 2+ years of relevant experience in business, accounting. Specific Job Experience or Skills Needed • Experience in Reconciliation is must. • Familiarity with SAP system functionality preferred. • Experience dealing with U.S. personnel over phone preferred. • Ability to question, recommend, influence and lead process changes to enhance efficiency and effectiveness for the team and stakeholders. • Advanced MS Office computer skills preferred (i.e., Word, Excel, Access, Outlook)Competencies/Behaviors required for job • Delivers outstanding results: Consistently Meets/exceed deliverable, takes appropriate decisions. • Business Process and Analytics: Understand the financial implication & business driver behind them. • Lead Innovation - Experiment with new approaches and shifts priority when necessary. • Business Partnership: Develops a good relationship with plants/GMI partners. • Financial Acumen: Understands accounting Policies & Procedure PREFERRED QUALIFICATIONS • Preferred Major Area of Study: Finance & Accountancy • Required Professional Certifications: None • Preferred Professional Certifications: None • Preferred years of related experience:2+ years of relevant experience in business, accountingCOMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/01/2024 01:18 PM

BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Identity and Access Management concepts and technologies to secure production and corporate access, such as: AAA frameworks, SSO, and security best practices related to identity.- Experience configuring and troubleshooting federated identity solutions, including knowledge of concepts such as SAML, OIDC, RBAC, ABAC.- Familiarity with security monitoring and reporting technologies, including secure-cloud configuration tools (i.e. CloudTrail, AWS Config, etc.) and monitoring/reporting tools (GuardDuty, Security Hub, etc.).- Understanding of cryptography concepts (encryption types, modes of encryption, algorithms), underlying architecture that enables secure communication between users and servers (Digital certificates, Public Key Infrastructure).DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals as well as being the local expert within the team. Candidates will be advocating cloud security best practices and provide technical solutions while working with our customers.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.- You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. - You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.- You will act as interviewer in hiring processes, and coach/mentor new team members.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call outside the shift hours)About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Australia Amazon offices.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting- One or more cloud architecture-related certifications, such as AWS Certified Solutions Architect (Associate or Professional)- Knowledge of security and compliance standards (such as Common Vulnerabilities and Exposures (CVE) or Center for Internet Security (CIS) Benchmarks), Hardware Security Modules (HSM), safeguarding sensitive data and implementing security best practices.- Understanding and/or experience with cloud computing and cloud security concepts- One or more security-related certifications, such as AWS Certified Security - Specialty, CISSP, CEH, CISA, CISM, Security+, OSCP, etc.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:12 PM

BASIC QUALIFICATIONS• Bachelors degree in a Computer Science related field or related experience • 2+ years of experience in a Trust and Safety or similar environment working with issues related to online abuse. • Understanding of Internet security concepts and vulnerabilities. • Demonstrated success in resolving complex technical escalations and cause of error post mortem creation • Customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Proficient in MS Office suite including Word, Outlook, and ExcelDESCRIPTIONAWS Trust & Safety Abuse Investigation & Prevention Team is a global team that focuses on scenarios where AWS hosted resources negatively impact third party on the Internet. The team is key in maintaining the reputation of AWS's IP space. The team vets potential abuse issues and contacts AWS customers in order to put a stop to these harmful acts. Abuse Investigation & Prevention acts as the first line of defense for AWS by analyzing trends and reporting findings to AWS service teams as needed. The team devotes their time and attention to helping identify impactful customer scenarios such as these. They classify incoming reports of abuse while exercising sound judgment in the decisions they make. Team members display strong technical skills while providing complex AWS account support to our customers and other AWS teams.Our environment is fast-paced and requires someone who is flexible, biased for action, detail-oriented, holds high personal standards, and is comfortable tracking multiple threads across many teams. This is an inherently cross-functional role that requires close collaboration with multiple teams across the organization to develop scalable and sustainable solutions.As an AWS Trust and Safety Specialist I, you'll engage with complex customers, providing SME (Subject Matter Expert) advice, escalation support and deep dive analysis. You will use your expertise to identify continuous improvement opportunities, program manage Enterprise offerings, and leverage the Voice of the Customer to drive global strategic solutions. You will tackle the most impactful issues to drive scalable and long-term solutions that protect and mitigate abuse. You will facilitate cross functional stakeholder meetings with AWS Enterprise teams including Technical Account Managers (TAM's), Sales, and Solution Architects. As one of the most technically proficient members of the team, you will also act in a mentor capacity whenever possible helping to ensure the continued growth and success of the AWS Trust and Safety team.Key job responsibilities• You will work with internal and external stakeholders to investigate, identify root-causes of operational issues and process inefficiencies for AWS• Investigate escalated abuse issues, and deep dive to identify the root cause of the problem. You will occasionally work under high pressure in arising situations to identify a problem, develop a solution, and provide expertise on behalf of T&S for internal and external stakeholders• Help to influence leadership decisions regarding company policy, emerging trends and detection and response policies across customer segments for abuse issues• Drive high-impact and highly cross-functional initiatives while simultaneously tracking a set of smaller projects• Drive project facilitation and goal setting for T&S improvement programs• Evolve the team and mentor T&S to effectively mitigate large scale abuse events• Ability to work weekends and/or evenings as needed• Lead incident/problem reviews and ad hoc analyses to identify gaps and influence system and process improvements• Work to become a subject matter expert regarding all types of abuse outlined in the AWS Acceptable Use Policy (https://aws.amazon.com/aup/)• Own escalated AWS customer issues• Quickly assess customer issues in order to provide accurate support• Act as a high-judgement decision maker for escalated situations where there may be no established SOP• Work with AWS service teams, account managers, and customers to ensure a consistent and high-quality level of support• Assume responsibility for developing detailed knowledge about AWS specific services and then using that knowledge to identify training gaps• Investigate the details of abuse reports and develop processes and responses to help resolve the issue• Be able to work independently, while knowing how/when to handle or escalate critical customer issues• Act as the Voice of the Customer by reporting and acting on observed areas for improvement while actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience• Assist with customer communications and support during AWS critical events• Manage queues effectively by working and moving cases/tickets to relevant departments and providing required follow-up• Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance• Drive projects that improve support-related functions and processes• Provides leadership and security teams with feedback on policies, procedures and tools that need improvement or creationAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Excellent oral and written communication skills • Strong technical support ability and aptitude regarding Abuse/Security practices • Must be willing and able to participate in an on-call rotation for emergent abuse-related situations. • Exceptionally strong customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Strong fluency with Web Technologies and the Internet • Working knowledge of networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing • SQL and/or other relational database experience • Knowledge of both Windows and Linux/Unix OS• Experience with Amazon Web Services products and features or Cloud Computing technologiesSalary: . Date posted: 04/04/2024 09:30 AM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing Digital Aviation Solutions (DAS) is currently looking for a Technical Sales Lead to join a dynamic enterprise software selling team for our global customer base in our Commercial Aviation group. This role will be based in Brisbane, Australia.As the Technical Sales Lead, you will work closely with Sales Directors and Service leads to grow account relationships and lifetime value. You will bring a breadth of knowledge about DAS IT architecture, cloud strategy, information security practices, integration approach and data privacy methods. You can clearly articulate how these practices enhance the value proposition of our products and services to prospective customers. Working alongside the Sales Directors and Services Leaders, you will play an integral role in driving the sales strategy, engaging with key stakeholders including customer CIOs, CTOs CISOs, and VPs in the IT department. Position Responsibilities: Collaborate with Sales Directors and Services Leads in a "team of three" to strengthen relationships and grow key accounts by setting account plans and strategies, pursuing opportunities, and marshalling the resources across the organization to carry out complex enterprise sales.Provides enterprise-level technical expertise throughout the sales cycle, and coordinates support when specific solution expertise or demo support is needed. May conduct high-level solution demonstrationsEstablish and maintain long term relationships with Customers IT departments, gaining insights into their IT policies and strategies.During sales campaigns, lead the technical discovery process with customer counterparts to understand system, security, data privacy, architecture, and integration requirements for implementation.Lead the technical aspects of the business case that will be included in the DAS proposal to address key issues raised by the customer technical leads.Define and execute the technical aspects of the solution transition plan after signed contact, shifting ongoing technical responsibility to DAS Delivery and Customer Success.Ensure full alignment with DAS enterprise architecture strategies, aligning customer commitments to solution implementations.Provide Voice of Customer (VoC) to the DAS architect group and software development leadership to ensure that customer IT requirements (IT architecture, cloud, information security, integration, data privacy, etc.) are being met by DAS offerings.Participate as directed in thought leadership and other C-level engagement and vision workshops.Participate in tradeshows and other company and industry events as directed.This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future. Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): 12+ years of experience with complex IT/technical customer facing work12+ years of enterprise architecture experience, including but not limited to cloud architecture, security, data privacy, integration, and deployment•5+ years of experience working with customers C-suite or VP levelComplex software integration experience (e.g. 24x7 day of operations solutions)Broad understanding of IT trends, emerging technologies and IT best practices.Demonstrated experience and comfort level engaging with key customer stakeholders from the CIO to end users.Motivated self-starter who can work independently and has demonstrated ability to collaborate with stakeholders such as sales, success, product management, and senior leaders.Creative problem solving and experience with Value Based Selling.Excellent communication, storytelling, and presentation skillsExperience with CRM platforms and other third-party SaaS sales/mar-comm technology.Negotiation and closing skills Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher in a relevant field (e.g., engineering, business, technology).Knowledge of Boeing Digital Aviation portfolio and services.Commercial aviation experience within Flight and/or Tech OpTypical Education/Experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master and 12 or more years related work experience, 18 years related work experience, etc.) Relocation :Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/03/2024 03:56 PM

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. OVERVIEWAs an Enablement Business Partner (EBP) for Salesforce field enablement, you will be responsible for establishing close business working relationship with the key sales management partners in India. You will also work closely with your region's solutions EBP to align the enablement to the business goals and objectives.By developing an agreed enablement plan with your stakeholders, you will drive various enablement program and activities by providing the parameter and intake to the India Enablement business practitioner team. As EBP, you will ensure that enablement provides an impact to achieve the prioritised business outcomes and goals as provided by the leadership teams. You are responsible for keeping progress and determine key success criteria and how it may be supervised or measured in agreement with the stakeholders. The role will utilise your collaboration skills in ensuring that the success is driven by team effort with input from the various parts of the business. The ideal candidate has a strategic approach, business (sales) acumen track record of handling medium to large programs, working in cross-functional project teams, documenting strong communication, and demonstrating key stakeholder engagement and organisational management. PRIMARY RESPONSIBILITIES Partner with Sales, Specialists and Sales Development leaders to determine their requirements and facilitate enablement programs that will drive the business impact.Provide assessment and productivity metrics on competencies and skill gaps in up-levelling various capabilities in business, architectural, solutions/industry technical and professional skills.Develop an OU (Operating Unit) enablement plan (quarterly) for assignments (programs or training) for execution to the different seller roles that will align to their current skills to be more effective in customer engagements. This is also to be aligned with the OU's sales enablement plan that maps to the OU's priorities and strategies.Provide enablement collaboration to align sales enablement with Customer 360 Sales methodology across the delivery stages and have joint cross-functional enablement to encourage greater partnership.Provide OU enablement plan that will land the global enablement initiatives in the region.Handle the regional calendar of sales Enablement events, on-demand modules and quarterly assignments to the learners.Collaborate with other enablement peers to increase alignments and develop best practices that will help provide more efficient and effective enablement results.Be the SME and act as trusted advisor to the business leaders for their team's enablement.PROFESSIONAL EXPERIENCE/SKILLS PREFERREDMinimum of 12-15 years of work experience, preferable in L&D, sales training, enterprise sales, pre-sales, sales process design or sales enablementStrong, detailed knowledge of software sales cycles, pre-sales, lead qualification, sales process, and mentoring.Strong ability to represent concepts, as well as summarise and communicate complex ideas into curriculum with a sense of how sales professionals think, operate and absorb training.Get it done attitude with a strong sense of team spirit.Excellent attention to detail, oral, written and presentation skills, confident communicator with a flair for storytelling.Strategic thinker that can see the big picture, innovate and adapt to constant change.Knowledge of Salesforce product portfolio, sales process with keen understanding of product messaging and positioning in addition to overall industry knowledge is a must.Excellent communication skills that span across various cultures and professional backgrounds. Ability to connect the dots organisationally, network efficiently and influence various roles, levels and profiles to drive collaboration and program excellence.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/01/2024 03:09 PM

Business Support Services Tremendous career growth potential within a multinational corporationFull-time permanent positionExceptional career advancement prospects within a global enterpriseWhile others dream of visiting the cape, for you, it's right in your backyardAbout the roleAll progress begins with pioneers. At Rio Tinto, it begins with you.We are looking for an experienced team member to join our Business Support Services team, dedicated to delivering efficient customer service and administrative support.This role provides an outstanding opportunity for a structured, people-focused individual with core administrative skills and a talent for managing time effectively.Reporting directly to the Business Services Supervisor, this role operates Monday to Friday (on a nine-day fortnight). Your duties include, but will not be limited to:Providing comprehensive administrative support to various teams with keen attention to detail and a proactive attitude.Utilizing business software applications to create correspondence, reports, and presentations.Efficiently coordinating business travel arrangements.Maintaining organized files and records.Managing order processing and inventory.Assisting in event planning.Offering excellent customer service support.Excelling in a dynamic work environment with multiple priorities while maintaining confidentiality.Strictly adhering to security and compliance procedures.Being available to travel to the Amrun site as necessary.What you'll bringA commitment to the safety of yourself and your teamExcellent and professional customer service, administration and organisational skillsEffective communicator and collaborator who can effectively manage competing prioritiesGood understanding of Microsoft Word, Power Point, Excel and Microsoft TeamsWhat we offerA work environment where safety is always the number one priority.A permanent position working directly for Rio Tinto.A competitive base salary reflective of your skills and experience with annual incentive program.Comprehensive medical benefits including subsidised private health insurance for employees and immediate family.Domestic relocation assistance on offerWeipa accommodation benefit.Remote area allowance.Remote area holiday travel assistance.Paid parental leave up to 9 months (no distinction between primary or secondary carer).Health cover scheme for employees and their immediate family.Salary sacrifice & packaging options - rental, mortgage, super, vehicle.Rio Tinto employee share program.Employee discounts - banking, accommodation, motoring, retail and more.Where you will be workingOur Weipa operations in Far North Queensland includes three bauxite mines, processing facilities, shiploaders, an export wharf, two ports, power stations, a rail network and ferry terminals.Amrun, our newest mine, was completed in 2018 and will extend our Weipa bauxite operations by decades, significantly building on our 55-year history on the Western Cape and providing jobs and supporting business growth in the region. The mine is located on traditional land. We work closely with the Traditional Owners to implement our agreements, ensuring that the benefits generated from mining support future generations and that important cultural heritage sites are identified and preserved.About Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for almost 150 years and operate with knowledge built up across generations and continents.Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.Every Voice MattersAt Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.Closing date: 25 th April 2024"Rio Tinto reserves the right to remove job postings prior to the stated closing date, therefore, if you are interested in applying for this vacancy, please submit your application as soon as possible."Salary: . Date posted: 04/11/2024 07:12 AM

Position Title HR Operations Specialist Function/Group Global Shared Services (GSS) Location Spectra, Powai - Mumbai Shift Timing General Shift 10 AM to 7 PM IST Role Reports to Regional HR Ops Lead Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including Employee Services, Business Services, Global Workforce Solutions, and Global Data Governance Services.For more details about General Mills please visit this Link Purpose of the role This role focuses on delivering accurate, high-quality services towards HR Operations processes. The incumbent will be responsible for HR Administration that comprises of Employee entry and exit formalities, Vendor Management & Coordination - PF, Mediclaim, Local Legal/Statutory Compliances, Coordination with Finance - Payroll process inputs/closure, Tax filing, General Ledger reconciliations, Actuarial, ,Policy updations, utilization monitoring, Benefits Management - Company's Mediclaim Policies, Updating new joinees in Benefits process, Participate/Partner in Local & Global Audits, Employee filing (Physical/Virtual). Manage the desk by completing HR Operations tasks by utilizing our Case Management system. KEY ACCOUNTABILITIES Employee Entry & Exit process Management • Responsible for Interview and hire / communicate with 3rd party agency to manage contractors. • Manage Workday processes and communication with newcomer. • Responsible to complete the Onboarding/Joining processes of the new entrants. • Ownership of Employee filing - Physical/Virtual • Responsible for smooth implementation and handling of end-to-end employee lifecycle HR processes Deputation / STA Letters, Joining, Exits, Leave Management, Benefits, Help Desk, etc. and data administration. • Tracking Onsite Employee movements, Salary payouts and Special Payments and allowances • Managing and Updating Success Factors Modules i.e. Recruitment, Onboarding/Off-boarding, Employee Central, Performance- (confirmation and Promotion), Learning Administration through success factor. • Managing in smoothly execution of respective employees Gratuity claims. • Responsible for renewal/addition/deletion of gratuity master data • Lead the Exit/Offboarding process of Employees. • Calculate remaining annual leaves by legal standards / communication with employees. • Conducting exit formalities (exit interviews, etc.) for associates opting for group transfers Audits • Face and Facilitate various Audits - Local Compliance (External), GIA, etc. • Be updated on all processes and procedures and that those are in compliance of internal/external regulations and practices. • Create and Collect documents. • Coordinate with Finance, Payroll teams for audits Payroll Process support • Prepare Monthly Salary inputs (approve employee requests/calculate overtime/add allowances) • Responsible for Validation process • Co-ordinate with Finance and Local Payroll team with regards to monthly payroll inputs • Directing Payroll queries to HR Direct • Offer support in queries raised by Payroll team Finance coordination • Review Payroll reports / reconcile with Finance. • Update monthly phasing/provisions of Costs. • Accrual/reconcile all employee severance/contractor incentives. • Accrual process - Reconcile and record employee social insurance details Local Statutory & Compliance • Responsible for executing the Retiral (Provident Fund, Gratuity, etc.) execution process. • Register temporary sales workers on local ADP partner portal and government website. • Submission of periodic challans to the Government • Register employees on maternity/childcare leave on government website HR Administration • C&B review data submission • Specific Projects • Data submission for various Surveys • Policy utilization check-in process • Holiday Calendar creation Vendor Management • Responsible for Contract renewals - Benefits, etc. • Manage Third party Payroll processes, ensuring 100% Compliance. • Responsible for Vendor payments - post reconciling internal data, etc. MINIMUM QUALIFICATIONS Education - Full time graduation from an accredited university 3 to 5 years of minimum years of related HR Operations experience required. PREFERRED QUALIFICATIONS Preferred experience working in Shared Services/Helpdesk in HR Shared Services domain Understanding and Hands on experience of working on end-to-end HR Operations processes Proficiency in Excel Ability to quick comprehend the challenge/issue & navigate the unknown Strong Global Stakeholder Management to be able to influence across organization Understanding downstream impacts & 'big picture' thinking Understands our Service Delivery best practices, with a high degree of focus on the customer experience & service excellence. Focus on process and transaction delivery, Projects and will drive the delivery of Operational Excellence Focus on Service Excellence & Continuous Improvement of HR Operations processes including process standardization and automation. Working experience in HR Technologies - Workday, Service Now, Go learn, ICIMS, etc. preferred COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/10/2024 01:18 PM

BASIC QUALIFICATIONS- 12+ years solutions architecture or equivalent experience- 12+ years experience within software development- 10+ years of decision-maker engagement- 5+ years experience in technical thought leadership within infrastructure or cloud-computing industriesDESCRIPTIONAt AWS, builders rule. Are you passionate about building software, machine learning, and scalable distributed systems? Are you passionate about developing impactful content and effective market strategies? Are you passionate about engaging communities across startups and enterprises?AWS is seeking a Principal SA who will help us go to market with new services enabling developers to build, test, and deploy on the cloud. The SA will be responsible for taking a new product to market by developing and deploying Builder focused go-to-market strategies across geographies and industries. The SA will research, define, build, and deploy effective and targeted programs to accelerate broad based sales and business development activities for builder/developer services. The SA will facilitate the enablement of specialist, sales, and product marketing with specific customer-centric value propositions. They will directly interface with the product management and engineering teams regarding customer and partner requirements.The SA will synthesize data and information gathered from these engagements into succinct findings, derive strategic insights, and persuasively communicate those findings and perspectives to product and sales teams, including senior leadership. The SA will conduct market segmentation, market research, and identify strategic paths to entry for those segments, coordinating cross-functional teams around these engagements where appropriate.In addition, the SA will be directly helping our customers to reinvent their own business models by harnessing the power of AWS Builder tools, thereby driving adoption with key customers. They will work closely across multiple internal and external organizations - AWS Specialist, Sales, Marketing, Partners, and training - to position the AWS services for customers and partners, and provide guidance on the value proposition and benefits.The candidate will have both the business and technical depth within the domains of DevOps, CI/CD, and GenAI (Generative AI). The ideal candidate will also have a demonstrated ability to think strategically and long-term about the needs of complex global businesses, the movements of markets, meaningful ways to influence and engage with market segments, and understand the impacts that these forces have on building developer-focused services. They will also be familiar with enterprise grade IT, complex legacy IT environments, managed enterprise IT infrastructure services, enterprise applications, and would have professional experience in market analysis, customer engagement management, business operations, and software development; and have a background that demonstrates success in the introduction of new technology into global markets. They will have the ability to drive process improvement, work in ambiguous environments, and earn trust across stakeholders and backgrounds.Key job responsibilities* Building a strategic, long term GTM for execution in markets across all industries, cloud adoption stages, skill sets, user bases globally.* Own GTM strategy for builder services identifying route to market options, vetting out and documenting requirements to entry for various market segments of interest* Identify and nurture relationships with early-adopter customers through all stages of adoption, setting up early-maturity services for a highly productive, and efficient flywheel of customer feedback and adoption* Engage in internal process improvement and management across a large stream of workloads and stakeholders to optimize early-maturity service adoption and experiences* Serve as an evangelist for the AWS Builder Experience Services within AWS and externally.* Engage, support and scale business development and sales teams across AWS to be capable of delivering the AWS developer value proposition to customers and partners.* Establish mechanisms to measure and track metrics related to development of new AWS Builder Services, and execute improvements to the approach based on those measurements.* Prepare and deliver business reviews to the senior management regarding the AWS Builder business.About the teamOur team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.We are open to hiring candidates to work out of one of the following locations:Vancouver, BC, CANPREFERRED QUALIFICATIONS- College/University degree or equivalent experience- Technical Cloud Certification- Strong ability to lead large organization or multi-country initiatives while driving clarity and delivering outcomes with complete independence- Proven ability to deliver significantly complex solutions that evolve to improve and support changing business goals- Ability to grow a culture of collaboration and inclusion by educating others, influencing strategic direction, and actively developing the AWS SA community- Experience in effectively communicating with a diverse audience through different communication forums (narrative documents, speaking events, executive leadership meetings)- Track record of building rapport and close relationships with senior customer executives (e.g. C-Suite or direct reports of C-Suite)- Ability to motivate, encourage, and coach others to develop strong relationship building and solution architecture skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $151,200/year up to $252,500/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/12/2024 09:07 AM

J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated approach to client servicing in order to meet the client's full range of investment and servicing needs. Each new client is assigned to a Client Service team which consists of a Client Advisor, Client Account Manager, Portfolio Manager and Investment Specialist.As an Associate in Client Services team, you will engage with key stakeholders across the Asset Management business to deliver tactical and strategic projects to identify and address areas of opportunity/improvement, reduce risk, enhance controls and develop reporting to improve our service to both internal and external Clients.Job Responsibilities Work as an individual contributor for various funds and client mandates to create operational readiness Engage key stakeholders, manage project work streams and all associated activities to support implementation of initiatives from initiation phase through to post implementation review. Chair regular Front Office, Operational and relevant work stream meetings documenting actions and tracking progress to completion. Understand and translate business requirements into project plans, onboarding checklists, process flows and runbooks. Provide effective communication and regular status reporting to key stakeholders. Proactively identify risk and control issues to prevent and mitigate risks. Collaborate to resolve challenges and escalate to stakeholders / the Management team as appropriate. Review the effectiveness of implementation and endeavor to identify ways to improve the way we work. Ensure the development of end-to-end operating models that are strategic and scalable where possible. Develop, review and maintain functional procedures and project management tools. Support the global team to develop best practice standards and consistency.Required qualifications, capabilities and skills Professionally qualified CA / CFA or Post Graduate finance professional, MBA with 5 years of experience in Financial Services industry or Graduate with at least 7 years of experience Asset Management or relevant Investment Banking, Wealth Management experience desired but not mandatory. A solid level of financial product knowledge including Equity, Fixed Income, Currency, Derivatives and Funds Investment. Trade flow knowledge from event inception, trade execution through to operational settlement. Strong interpersonal skills, comfortable working with a wide audience varying in degrees of seniority and ability to develop effective relationships with key business partners. Project Management experience with the ability to manage initiatives concurrently end to end. Excellent time management skills. Strong MS Office skills including Excel, Word and PowerPoint and ability to use web-based technology effectively. Disciplined, self-motivated, and delivery-focused individual who is able to work independently where required. Ability to identify process improvements and implement appropriate changes. Strong verbal, written and interpersonal communication skills to build relationships with senior business stakeholders and Clients.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/11/2024 10:22 PM

Position Title HR Business Operations Specialist Function/Group Global Shared Services (GSS) Location Mumbai, Powai - Spectra Shift Timing 1:30 PM to 10: 30 PM / 3 PM to 12 Midnight Role Reports to HR Business Ops Lead Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including EmployeeServices, Business Services, Global Workforce Solutions, and Global Data Governance Services. For more details about General Mills please visit this Link Purpose of the role The HR Business Operations Specialist will serve as the owner of organization data and support data governance and management for our Plant locations. The HR Business Operations Specialist, will partner with HR and Managers to support Workday system entry of position and job-related actions. This role will also partner with Finance to support cost management. KEY ACCOUNTABILITIES 1. System entry for position and job-related transactions in Workday including: create position, create requisition, job changes, and updating position organization assignments. 2. "High-Touch" Manager Coaching for Workday: serve as an escalation point for HR Direct when managers have unusual situations that require hands-on support in Workday. 3. Apply a right work right way approach; consider technological solutions to enable efficient service delivery. 4. Data Audits: Liaison with the business to conduct audits of Workday data and make necessary corrections 5. Restructures: Point person on coordinating activities related to Workday system updates for restructures. 6. Intentionally build trust & relationships through listening, responding to, and predicting client needs. MINIMUM QUALIFICATIONS Bachelor's Degree High learning agility and ability to adapt as business situations evolve (Situational Agility) Strong bias for action including ability to work autonomously and actively problem solve Strong Analytic Mindset: Comfort with systems, data analytics and financials; ability to synthesize data and provide accurate, meaningful analysis Proficient with Microsoft Office, most notably Excel Effective communication, influence, and stakeholder management High integrity, sound judgment and discretion regarding the handling of confidential information PREFERRED QUALIFICATIONS Collaborating and influencing cross-functionally Ability to work effectively with people at all levels of the organization. Service/Operational delivery experience Workday (Human Capital Management) system knowledge preferred Development candidate will receive in the role Process leadership, cross-functional and global collaboration, increase business and financial acumen, credible influence, managing people, Situational Agility and Judgment COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/12/2024 01:17 PM

HIT THE APEX. CUT THE RISK.USE NUMBERS. CREATE JOY. BMW FINANCIAL SERVICES.It takes a dedicated team of specialists to accurately analyse and model the potential risks and opportunities in a business like ours. People with the passion and expertise to truly understand and explain how complex data will shape tomorrow's business landscape for us. So if you'd like to take on a highly visible, varied and challenging role that's key to our business success, join us in driving the future of financial services.BMW Financial Services is looking for a Risk Analyst Intern to join the team in June 2023 for a 12 month tenure. The Risk Intern is responsible for assisting the BMW Financial Services Risk Management Department in managing the Residual Value Risk of the leasing portfolio.Key Responsibilities:Monthly update of standardized internal reporting for residual value risk KPIs.Statistical modeling and detailed analysis of relevant market data.Conduct validation efforts of existing risk methodologies and provide insights and recommendations on improvements.Working closely with internal stakeholders and external data providers to improve data breadth and accuracy.Analyze the historic residual performance of the portfolio and develop visual and written reports that summarize these results, identify trends, explain variances from expectations and provide recommendations for improvements.Collaborate with counterparts in Munich on relevant topics.Complete ad-hoc requests related to the Risk function and present findings to management.Other duties as assigned.QualificationsPursuit or completion of a Bachelor's Degree in Statistical Analysis and/or Mathematics, Finance, Economics, or equivalent experience is required.Strong mathematical aptitude and proven analytical skills.High attention to detail.Self-motivated, results-driven, and highly organized.Able to perform in a fast-paced, team-based environment.Excellent communication, interpersonal, and presentation skills.Experience with SQL and Tableau is considered an asset.Strong Microsoft Office skills (Excel, Access, PowerPoint, Word) required.Benefits of working at BMW Group Canada include:An award winning culture.Cutting edge of innovation and creativity.Flexible working models.**Highly competitive compensation.World-class office space.Enjoy fresh meals in our amazing fully staffed and subsidized onsite cafeteria.Energize at our fully loaded coffee/tea bar.** We encourage interested candidates who may legally work in Canada to apply for the role. Our organization follows a hybrid work structure. To be eligible for this role, candidates are expected to work from our Head Office in Richmond Hill, Ontario three times in a week.BMW Group Canada is committed to attracting and retaining a diverse team of associates and creating an inclusive environment. BMW Group Canada does not discriminate against applicants based on race, national or ethnic origin, colour, religion, sex, sexual orientation, gender identity, or disability or any other status or condition protected by applicable federal, provincial or territorial law. BMW has an accommodation process in place that provides accommodations for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, provide feedback or request documentation, please contact [email protected]: . Date posted: 04/12/2024 12:04 PM

Job Summary:THE TEAMLive Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management.Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. At Ticketmaster Fans come first.We care passionately about our fan's interaction with our sales and service channels and as the world's leading ticketing company, we are committed to setting the standard for a great fan experience. We support and guide fans by delivering exceptional service because live only happens once. THE JOBReporting to the Senior Manager - Planning & Workforce, this role will be responsible for supporting the delivery of specialist projects, business reviews and operational support requirements for the Contact Centre.This role will be responsible for creating and developing and maintaining short, medium, and long-term forecasting to ensure SLA's are met whilst working closely with the Planning & Operations Manager to establish effective global resource sharing models and processes. Operationally, it will be responsible for the smooth running of the day to day contact centre operation- ensuring a good service is provided to stakeholders, working with those stakeholders to overcome any obstacles that may threaten that service, providing accurate and timely reports. To ensure the continued development and success of the centre you will challenge the norm on a regular basis, you will be comfortable and confident to question and amend processes, procedures and ways of working to deliver better results.WHAT YOU WILL BE DOINGUse statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.You will be the direct line manager for the Planning Assistant in AU/NZ. Identify any processes that may impact the businesses reputation, suggesting alternative solutions and overseeing implementation of these solutions. Monitor incoming contact drivers / trends and feed this into the operations team.Ensure we are adequately staffed across all workstreams and call out any concerns/gaps.Liaise with the training team on any areas/gaps where we require further training.Proactively make recommendations to improve fan experience.Work with relevant technical teams to introduce any new processes.Respond to any business disruption affecting Fan Support and assist in solutions.Provide operational support to departments as necessary using experience and knowledge to support the management of that department during whatever challenge they are facing. Accurately map processes for automation. Highlighting areas of concern and potential cost savings.Liaise with internal departments to implement and thoroughly test automations.Liaise and co-ordinate with all internal departments on a regular basis to maintain relationships and effective working processes.Use BI tools to analyse data from various sources; highlighting trends, contact drivers and actionable insights.Work closely with your peers, offering support and guidance when required.Be proactive, make recommendations to continuously improve the Fan and client experience, including the internal service, putting solutions into practice.Monitor, measure, report and communicate on operational issues, opportunities and achievements within agreed formats and timescales.Liaise with other functional/departmental managers to understand all aspects and needs of development, and to ensure they are fully informed of operational objectives, purposes and achievements.Identify organisational gaps and any potential business disruption. Ensure all team members are participating and communicating effectively.Additional duties in line with business needs and requirements.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Has a thorough knowledge of Contact Centre and practices.Have a good understanding of Zendesk and Five9.Has experience of planning within a contact centre environment.Has a thorough understanding of all Contact Centre Departments including Fan Support, and Client Support. Strong leadership and communications skills.Conducts thorough searches for information when reviewing procedures or problems.Excellent time management skills and a high level of accuracy. Experience in taking complex datasets and statistical analytical techniques to produce actionable outputs. Has a thorough understanding of all Customer Service touch points and contact channels including Phone, Email, Social Media and Helpdesk .YOU (BEHAVIOURAL SKILLS)A strong collaborative ability to interact, influence and present to operational leadersHas an inquisitive mind and proactive nature, will think innovatively, creatively and challenge existing processes when reviewing procedures or approaching problemsCarefully considers the impact of a broad range of related issues or factors and considers alternatives when suggesting resolutions.Makes decisions in a timely manner, considering both the immediate and long-term consequences, applying logic in all instancesResponds with flexibility, positivity and resilience when faced with multiple demands, shifting priorities, ambiguity or rapid changeDemonstrates ethical behaviours and adapts own behaviour to take account of others' expectationsAsks appropriate questions to ensure understanding, in order to generate new ideas and innovative solutions.Organises time effectively and plans for future needs.Seeks to understand the business environment in which we operate and stays abreast of issues and events that have an impact on the business and industry.Displays ability to learn, change, and innovate.Promotes a positive and friendly culture and demonstrates ethical behaviour.Carefully weighs the impact of a broad range of related issues or factors.LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#TMAU#TM-onsiteSalary: . Date posted: 04/15/2024 09:30 AM

Job Summary: JOB DESCRIPTION - CLIENT SUPPORT SPECIALIST Location: Vancouver, BC., or Calgary, AB. Division: Ticketmaster Canada Line Manager: Area Manager Contract Terms: Fixed term (6-months), Full time (37.5 hours per week) THE TEAM We're fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else!), we're enriching lives' one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team. THE JOB This Client Support Specialist role will be delivering services to support the client's day-to-day needs related to the use of ticketing systems and products. This role will be responsible for maintaining agreed upon service levels and are required to follow up as needed with national teams to ensure we're providing timely problem resolution to our wide range of clients. Further responsibilities include training, sharing of best practices, and general operational support including installs and upgrades. WHAT YOU WILL BE DOING Customer Service Develop and maintain excellent client relationships, while meeting and exceeding client service level agreements.Coordinating upgrades and hardware replacements on/off siteAdvise and educate clients within procedural guidelines to ensure a solution is provided for any technical or service questions/concernsMaintain customer contacts to enable accurate tracking and reportingProvide onsite event support and afterhours office support, as necessaryTicketmaster ONE, Host System & Access Control Support Keep up-to-date working knowledge of Ticketmaster ONE web portalRemain current with new software/product releases for HOST, TM1 Entry, Archtics, Account Manager, and for all other technology products Create/modify reports, including Autypes, Repgens, Mopreps, and other advanced reportingAssist with client onboarding and ongoing maintenanceAct as an expert in all facets of access control productsBasic Knowledge of Event Programming, as it relates to sales channels and consumer experience.Identify and assist in resolving event related errorsProduct Support Communicate TM product updates, new features and functionality to clientsProvide support and best practices to the client for all TM productsAssist with new manifest creationInitial and ongoing training of new features and functionalityUse troubleshooting techniques and tools to identify the root cause of issuesProviding coordination services of a networking issues between client and in-house IT teams.Our job descriptions evolve with our business need and priorities. In addition to the description above, your role may include additional projects and team support as needed. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Minimum of 2 years' experience working in an office environment, preferably in customer/client support rolesExperience with the Ticketmaster system and/or various ticketing systems is a bonus!Box Office experience is considered an assetMust be detail-oriented with the ability to multi-task and juggle competing prioritiesStrong verbal and written communication skillsProficiency in Word, PowerPoint, and ExcelA passion for live events and strong desire to assist our clients in creating the ultimate fan experienceKnowledge of Presence, AccessManager, Repgen, Archtics, and the Event Base product suite is a bonus!Certain degree of creativity, latitude, and problem solving is required YOU (BEHAVIOURAL SKILLS) Business Acumen - You understand and can apply general business concepts, using external networks to understand market situations and industry. Problem Solving and Innovation - Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts. Organizational Skills - Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable). Winning Teamwork - Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team. Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent . Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive . EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected] . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered. -- The expected compensation for this position in British Columbia is:$24.00 CAD per hour.**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the British Columbia Pay Transparency Act. It is estimated based on what a successful British Columbia applicant might be paid. It assumes that the successful candidate will be in British Columbia or perform the position from British Columbia. Similar positions located outside of British Columbia will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Pay Transparency Act, a potential new employee's salary history will not be used in compensation decisions.Salary: . Date posted: 04/16/2024 09:26 AM

Job Summary: DESCRIPTION D'EMPLOI - SPÉCIALISTE AU SOUTIEN CLIENT Emplacement : Montréal, QC. (Hybride) Division : Ticketmaster Canada Cadre hiérarchique : Gestionnaire régional, Opérations Modalités : Contrat (1 an), 37,5 heures par semaine. L'ÉQUIPE Nous sommes des fans qui aidons des fans du monde entier a assister aux événements qui les passionnent. Filiale par excellence de Live Nation Entertainment, Ticketmaster, qui a révolutionné la façon dont les gens établissent des liens avec leurs artistes, leurs équipes et leurs spectacles préférés, continue d'innover jour après jour. Nous ne nous contentons pas de vendre des billets (bien que nous le fassions mieux que quiconque!), nous enrichissons des vies, une expérience inoubliable a la fois. Un véritable exploit. Le nôtre. Si, comme nous, vous êtes passionné par la magie des spectacles vivants et i vous souhaitez travailler pour une entreprise qui aide des millions de fans a vivre cette expérience, nous voulons vous avoir dans notre équipe. L'EMPLOI Ce spécialiste au soutien client fournira des services pour répondre aux besoins quotidiens des clients en matière d'utilisation des systèmes et produits de billetterie. Il sera responsable du maintien des niveaux de service convenus et devra assurer le suivi nécessaire auprès des équipes nationales afin de garantir la résolution rapide des problèmes pour notre large éventail de clients. D'autres responsabilités comprennent la formation, le partage des meilleures pratiques et le soutien opérationnel général, y compris les installations et les mises a niveau. VOS TÂCHES Service client Développer et entretenir d'excellentes relations avec les clients, atteindre et excéder les attentes en matière de service client.Coordonner et assurer les mises a niveau et le remplacement du matériel chez les clients.Former et conseiller les clients dans le cadre des directives procédurales afin de garantir une solution complète pour toute question/préoccupation technique ou de service.Maintenir les contacts avec les clients pour permettre un suivi et des rapports exacts.Fournir un soutien aux événements sur place et après les heures de bureau, si nécessaire.Soutien Ticketmaster ONE, système Host et contrôle d'accès Maintenir a jour ses connaissances du portail web Ticketmaster ONE.Se tenir au courant des nouvelles versions de logiciels/produits pour HOST, TM1 Entry, Archtics, Account Manager, et pour tous les autres produits technologiques.Créer/modifier les rapports, y compris les rapports Autypes, Repgens, Mopreps, et autres rapports avancés.Aider a l'intégration des clients et a la maintenance continue.Agir en tant qu'expert dans toutes les facettes des produits de contrôle d'accès.Connaissance de base de la programmation d'événements, en ce qui concerne les canaux de vente et l'expérience du consommateur.Identifier et aider a résoudre les erreurs liées aux événements.Soutien aux produits Communiquer aux clients les mises a jour et les nouvelles caractéristiques et fonctionnalités des produits TM.Fournir au client un soutien et les meilleures pratiques pour tous les produits TM.Aider a la création de nouveaux manifestes.Fournir une formation initiale et continue sur les nouvelles caractéristiques et fonctionnalités.Utiliser des techniques et des outils de dépannage pour identifier la cause profonde des problèmes.Fournir des services de coordination d'un problème de réseau entre le client et les équipes informatiques internesNos descriptions d'emploi évoluent en fonction des besoins et des priorités de l'entreprise. En plus de la description ci-dessus, votre rôle peut inclure des projets supplémentaires et un soutien a l'équipe selon les besoins. CONNAISSANCES (ou COMPÉTENCES TECHNIQUES) Minimum de 2 ans d'expérience de travail dans un environnement de bureau, de préférence dans des rôles de soutien aux clients.Expérience avec le système Ticketmaster et/ou divers systèmes de billetterie un atout!Expérience en billetterie considérée comme un atout.Souci du détail et être capable d'accomplir plusieurs tâches et de jongler avec des priorités concurrentes.Solides compétences en communication orale et écrite.Maîtrise du français, considérée comme un atout!Maîtrise des logiciels Word, PowerPoint, et Excel.Une passion pour les événements et un fort désir d'aider nos clients a créer l'expérience ultime pour les fans.Connaissance de Presence, Repgen, Archtics, et de la suite de produits Event Base un atout!Certain degré de créativité, de latitude et de résolution de problème requis. VOUS-MÊME (APTITUDES COMPORTEMENTALES) Sens des affaires - Vous comprenez et pouvez appliquer des concepts commerciaux généraux, en utilisant des réseaux externes pour comprendre les situations du marché et de l'industrie. Résolution de problèmes et innovation - Vous recueillez le point de vue et les idées appropriés et recherchez des solutions gagnant-gagnant en restant ouvert aux approches alternatives et en étant proactif dans la recherche de nouvelles idées. Capacité a maintenir une perspective équilibrée, a voir tous les aspects d'une question et a gérer les problèmes de manière rapide et efficace. Penseur libre et indépendant, ouvert aux idées et concepts nouveaux. Sens de l'organisation - Vous gérez les priorités concurrentes de plusieurs équipes/services/emplacements. Orientation vers la gestion des tâches et des projets (avec la capacité de tenir les autres responsables). Travail d'équipe gagnant - Vous collaborez avec les autres de manière respectueuse et partagez ouvertement l'information au sein de l'équipe pour aider a atteindre les buts et objectifs de Ticketmaster. Vous prenez le temps de faire preuve d'empathie et de comprendre le point de vue des autres, tout en reconnaissant et en appréciant la contribution des autres. LA VIE CHEZ TICKETMASTER Nous sommes fiers de faire partie de Live Nation Entertainment, la plus grande entreprise de divertissement au monde.Notre vision chez Ticketmaster est de connecter les gens du monde entier aux événements vivants qu'ils aiment. En tant que plus grande plateforme d'achat de billets au monde et premier fournisseur mondial d'outils et de services d'entreprise pour le secteur du divertissement, nous sommes les mieux placés pour concrétiser cette vision avec succès.Nous faisons tout cela avec une passion intense pour les événements vivants et une culture inspirante et diversifiée animée par des leaders accessibles, des responsables attentifs et des équipes enthousiastes. Si vous êtes passionné par le divertissement comme nous, et que vous souhaitez travailler dans une entreprise dédiée a aider des millions de fans a vivre des expériences inoubliables, nous voulons faire votre connaissance.Tout ce que nous entreprenons est guidé par nos valeurs : Fiabilité - Nous comprenons que les fans et les clients comptent sur nous pour propulser leurs expériences de spectacles vivants, et nous comptons les uns sur les autres pour y arriver. Travail d'équipe - Nous croyons que la réussite individuelle ne fait pas le poids comparativement au niveau de réussite qui peut être atteint par une équipe. Intégrité - Nous nous engageons a respecter les normes morales et éthiques les plus élevées au nom des innombrables partenaires et parties prenantes que nous représentons. Appartenance - Nous nous engageons a bâtir une culture dans laquelle chaque employé peut être authentique, avoir une voix égale et des opportunités de s'épanouir. ÉGALITÉ DES CHANCES POUR L'EMPLOI Nous sommes des gens passionnés et engagés envers nos employés et allons au-dela de la rhétorique de la diversité et de l'inclusion. Vous travaillerez dans un environnement inclusif et serez encouragé a être vous-même au travail. Nous ferons tout ce qui est en notre pouvoir pour vous aider a concilier avec succès votre travail et votre vie privée. En tant qu'entreprise en pleine croissance, nous vous encouragerons a développer vos aspirations professionnelles et personnelles, a vivre de nouvelles expériences et a apprendre des personnes talentueuses avec lesquelles vous travaillerez. C'est le talent qui compte pour nous et nous encourageons les candidatures de personnes sans distinction de sexe, de race, d'orientation sexuelle, de religion, d'âge, de handicap ou de responsabilités familiales.Ticketmaster Canada offrira des mesures adaptées pour les personnes handicapées qualifiées lors du processus d'embauche. Si vous éprouvez des difficultés a utiliser notre système de candidature en ligne et que vous avez besoin de mesures adaptées en raison d'un handicap, veuillez envoyer un courriel a [email protected] . Veuillez noter que cette boîte de réception est limitée aux demandes de mesures adaptées. Les CV vers cette boîte de réception ne seront pas pris en compte.-- JOB DESCRIPTION - CLIENT SUPPORT SPECIALIST Location : Montreal, QC. (Hybrid) Division : Ticketmaster Canada Line Manager : Area Manager, Operations Contract Terms : Contract, 1-year. Full-time (37.5 hours per week) THE TEAM We're fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else!), we're enriching lives with one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team. THE JOB This Client Support Specialist role will be delivering services to support the client's day-to-day needs related to the use of ticketing systems and products. This role will be responsible for maintaining agreed upon service levels and following up as needed with national teams to ensure we're providing timely problem resolution to our wide range of clients. Further responsibilities include training, sharing of best practices, and general operational support including installs and upgrades. WHAT YOU WILL BE DOING Customer Service Develop and maintain excellent client relationships, while meeting and exceeding client service level agreements.Coordinating upgrades and hardware replacements on/off siteAdvise and educate clients within procedural guidelines to ensure a solution is provided for any technical or service questions/concernsMaintain customer contacts to enable accurate tracking and reportingProvide onsite event support and afterhours office support, as necessaryTicketmaster ONE, Host System & Access Control Support Keep up-to-date working knowledge of Ticketmaster ONE web portalRemain current with new software/product releases for HOST, TM1 Entry, Archtics, Account Manager, and for all other technology productsCreate/modify reports, including Autypes, Repgens, Mopreps, and other advanced reportingAssist with client onboarding and ongoing maintenanceAct as an expert in all facets of access control productsBasic Knowledge of Event Programming, as it relates to sales channels and consumer experience.Identify and assist in resolving event related errorsProduct Support Communicate TM product updates, new features and functionality to clientsProvide support and best practices to the client for all TM productsAssist with new manifest creationInitial and ongoing training of new features and functionalityUse troubleshooting techniques and tools to identify the root cause of issuesProviding coordination services of a networking issues between client and in-house IT teamsOur job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional projects and team support as needed. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Minimum of 2 years' experience working in customer/client support rolesExperience with the Ticketmaster system and/or various ticketing systems is a bonus!Box Office experience is considered an assetMust be detail-oriented with the ability to multi-task and juggle competing prioritiesStrong verbal and written communication skillsProficiency in French considered an asset!Proficiency in Word, PowerPoint, and ExcelA passion for live events and strong desire to assist our clients in creating the ultimate fan experienceKnowledge of Presence, Repgen, Archtics, and the Event Base product suite is a bonus!Certain degree of creativity, latitude, and problem solving is required YOU (BEHAVIOURAL SKILLS) Business Acumen - You understand and can apply general business concepts, using external networks to understand market situations and industry. Problem Solving and Innovation - Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts. Organizational Skills - Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable). Winning Teamwork - Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected] . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.Salary: . Date posted: 04/16/2024 09:26 AM

Job Summary: Assist the Cash Manager in managing business relationships and accounting processes while driving efficiencies in systems and processes.Ensure timely and accuracy of transactional processing and accounting entries across all areas of Retail and the eCommerce platforms.Participate in and oversee period close activities ensuring all deadlines across the operations are met and escalating to management any unforeseen issues or concerns.Analyze opportunities, develop viable solutions to implement process improvements. Seek out and implement industry best practices.Interact with internal and external stakeholders in fulfilling inquiries, data requests or analysis.Evaluate and recommend to the Cash Manager and Compliance Team appropriate internal controls where necessary. Ensure compliance with SOC and oversee processes and support testing as required.Complete daily /monthly closing procedures and journal entries for sales audit, bank/ credit card fees and chargebacks, and A/R clearings.Develop and generate management reports, review and analyse information for loss prevention and business finance stakeholders (Sales Audit Control Reporting) to identify and explain potential loss or variances against business forecast.Analyse management reports for Retail and eCommerce to identify training, policy and procedure changes, and process improvement opportunities.Daily monitor and analyse system data reports to ensure checks in balance between interfacing systems preventing matching and/or reconciliation issues and ensuring data integrity between systems.Complete weekly front of house & balance sheet reconciliations for bank and bank charges, A/R, VAT, and other relevant balance sheet accounts impacting Retail or D2C. In support of the Cash Manager, also review other Cash Analyst reconciliations for accuracy and completion of reconciliations.Assist with analysing, automating and streamlining Retail and D2C processes and other business and process activities to improve the overall effectiveness and efficiency of operations.Assist with the year-end financial audit and testing of SOX controls.Perform variance analysis and explain the revenue and cost lines that are outside of business/financial thresholds as it pertains to Sales/AR/Bank Fees. Research and troubleshoot any adjustments or reconciling items to include liaising with business finance teams, operations teams, IT, the warehouse, and any other pertinent stakeholders to resolve timely.Daily/Monthly:Checking information has been loaded correctly loaded into the reconciliation system. Troubleshooting and, where necessary, co-ordinating with IT/ business analyst/Treasury and external partners to resolve the issue ensuring issues flagged are resolved within 2 business days and escalated to management if issue cannot be resolved timely.Analysing matching items and resolving the exceptions, including liaising with the business on missing cash receipts (physical stores), missing payment captures and chargebacks/exchanges (ecommerce and physical).Prepare sales control report for the business - highlighting any risk areas.Provide ad-hoc reporting and analysis to the business.Ongoing/Projects:Work with Line Manager to propose changes to optimise processes.Liaise with Payment Acquirers (Worldpay, Elavon....) on the information processes and to follow-up on fees/chargebacks.Assist in the migration of new LOBs into the reconciliation system, this may include performing UAT testing, reviewing project process flows, and validating process integration recommendations.Ensure the necessary steps are taken to incorporate new markets and business strategies.Liaising with internal & external auditors as required and assisting accounting manager with all audit deliverables.About The Walt Disney Company (Corporate): At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with UTV Software Communications Private Ltd , which is part of a business we call The Walt Disney Company (Corporate) .Salary: . Date posted: 04/16/2024 08:36 AM

Job Summary: Assist the Cash Manager in managing business relationships and accounting processes while driving efficiencies in systems and processes.Ensure timely and accuracy of transactional processing and accounting entries across all areas of Retail and the eCommerce platforms.Participate in and oversee period close activities ensuring all deadlines across the operations are met and escalating to management any unforeseen issues or concerns.Analyze opportunities, develop viable solutions to implement process improvements. Seek out and implement industry best practices.Interact with internal and external stakeholders in fulfilling inquiries, data requests or analysis.Evaluate and recommend to the Cash Manager and Compliance Team appropriate internal controls where necessary. Ensure compliance with SOC and oversee processes and support testing as required.Complete daily /monthly closing procedures and journal entries for sales audit, bank/ credit card fees and chargebacks, and A/R clearings.Develop and generate management reports, review and analyse information for loss prevention and business finance stakeholders (Sales Audit Control Reporting) to identify and explain potential loss or variances against business forecast.Analyse management reports for Retail and eCommerce to identify training, policy and procedure changes, and process improvement opportunities.Daily monitor and analyse system data reports to ensure checks in balance between interfacing systems preventing matching and/or reconciliation issues and ensuring data integrity between systems.Complete weekly front of house & balance sheet reconciliations for bank and bank charges, A/R, VAT, and other relevant balance sheet accounts impacting Retail or D2C. In support of the Cash Manager, also review other Cash Analyst reconciliations for accuracy and completion of reconciliations.Assist with analysing, automating and streamlining Retail and D2C processes and other business and process activities to improve the overall effectiveness and efficiency of operations.Assist with the year-end financial audit and testing of SOX controls.Perform variance analysis and explain the revenue and cost lines that are outside of business/financial thresholds as it pertains to Sales/AR/Bank Fees. Research and troubleshoot any adjustments or reconciling items to include liaising with business finance teams, operations teams, IT, the warehouse, and any other pertinent stakeholders to resolve timely.Daily/Monthly:Checking information has been loaded correctly loaded into the reconciliation system. Troubleshooting and, where necessary, co-ordinating with IT/ business analyst/Treasury and external partners to resolve the issue ensuring issues flagged are resolved within 2 business days and escalated to management if issue cannot be resolved timely.Analysing matching items and resolving the exceptions, including liaising with the business on missing cash receipts (physical stores), missing payment captures and chargebacks/exchanges (ecommerce and physical).Prepare sales control report for the business - highlighting any risk areas.Provide ad-hoc reporting and analysis to the business.Ongoing/Projects:Work with Line Manager to propose changes to optimise processes.Liaise with Payment Acquirers (Worldpay, Elavon....) on the information processes and to follow-up on fees/chargebacks.Assist in the migration of new LOBs into the reconciliation system, this may include performing UAT testing, reviewing project process flows, and validating process integration recommendations.Ensure the necessary steps are taken to incorporate new markets and business strategies.Liaising with internal & external auditors as required and assisting accounting manager with all audit deliverables.var jobInfo = { category: 'Finance and Accounting', location: 'Mumbai, Maharashtra, India', req: '10062579', } About The Walt Disney Company (Corporate): At Disney Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with UTV Software Communications Private Ltd , which is part of a business we call The Walt Disney Company (Corporate) .Salary: . Date posted: 04/16/2024 06:29 AM

The Consumer and Community Banking Fraud Risk Strategic Analytics team generates thoughtful analytics and recommendations concerning strategy development, implementation, operational controls, and performance monitoring. This role presents an opportunity to be part of a team that is at the forefront of providing strategic insights to promote business decisions for the Cards Business in Fraud identification space. In this team you will be responsible of developing and communicating meaningful insights to influence strategic initiatives to senior leaders. You would required to leverage creative analytical problem-solving skills while efficiently using large data sets from a broad range of sources. In addition to top-tier analytical capabilities, you should have strong programming skills coupled with excellent written and oral communication. Additionally leverage an acquired understanding of the data repositories, tools, policies and controls required in the risk reporting and analytics space. Job responsibilities Taking ownership of card acquisitions fraud strategy and ensure clear plan is place to minimize overall fraud application loss Monitoring credit card third party fraud risks and fraud attack trends to identify tactical and strategic responses to minimize customer and bank exposure across acquisition channels Collaborating with operations, marketing, product, tech, loss line owners, process owners and analytics teams to develop and prioritize initiatives and resources to maximize existing capabilities. Escalate potential risks which may result in unacceptable fraud controls and losses Provide support, including analysis, to various strategic initiatives outlined by the business and Fraud Strategy leadership Perform analysis of current and historic data to keep fraud systems and processes updated Conduct periodic high fraud losses case reviews to identify gaps in fraud strategy, case management or make procedural adjustments Develop and maintain periodic analytics to provide management with insights into emerging trends and quality of the originated accounts Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle Acquire an understanding of the operational processes (e.g. pre-book, post-book treatment, recovery) which will aid in understanding acquisition performance drivers Conduct ad hoc analytics and contribute to various projects representing Risk ManagementRequired qualifications, capabilities, and skills Bachelor's/Master's degree in a quantitative or business discipline from an accredited college/university required Minimum 6 years Risk Management or other quantitative experience required Background in statistics, econometric, or other quantitative field required Advanced understanding of SQL, SAS, SAS Enterprise Miner, or other decision tree software Query large amounts of data and transform the raw data into actionable insights Familiarity with risk analytic techniques. Strong analytical, interpretive and problem solving skills with the ability to interpret large data and its impact in both operational and financial areas Strong written and verbal communication skills and ability to interact with all levels of the organization is required with the ability to storyboard along with the ability to defend storyboard position Proficient in Excel & PowerPointPreferred qualifications, capabilities and skills 2 years of experience in Fraud risk role Experience with Credit Card Fraud / ID theft Strong P&L knowledge and understanding of drivers of profitability Demonstrated experience with data analysis, designing & analyzing experiments, and strategyAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.Salary: . Date posted: 04/15/2024 10:20 PM

BASIC QUALIFICATIONS- 10+ years of enterprise IT application work that includes at least 2 years of hands-on software development or DevOps engineering experience.- 2+ years of architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc. experience.- 8+ years of technology solutions development and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing experience.- Experience leading and growing teams of senior technology professionals, ideally in customer facing roles.DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.AWS is looking for an experienced technical leader for a Solutions Architecture team based in Canada. As a Manager of the team, within Amazon Web services (AWS), you will lead a team delivering customer success with our top SI, GSI, and ISV partners. This is a management position for someone who can develop and manage a team of top technical talent, establish relationships and set strategy at a senior level with Partner leaders and AWS internal teams, measure and deliver results, and also get involved in enabling and driving thought leadership.We are looking for someone who possesses the deep technical skills as well as customer facing skills that will enable you to represent AWS supporting customers and partners. You should also have a demonstrated ability to think strategically about business, enterprise workloads, and new technology platforms and architectures. Understanding of AWS Technologies is desired but not required. You will get the opportunity to work directly with senior engineers at both strategic partners and AWS service teams.Roles and Responsibilities- Hire, on-board, train, and develop technically specialist Solutions Architects; you should be an exceptional builder of great people.- In partnership with business alliance teams, formulate and execute a customer-focused strategy to drive adoption of AWS services with partners.- Capture and share best-practice knowledge amongst the AWS solutions architect community.- Guide and prioritize the development of automations and mechanisms, wherever possible.- Own the technical strategy that will increase customer experience and adoption of Linux partner technologies on AWS.- Lead and set the technical strategy with AWS product teams.- Act as a conduit and liaison between partners, customers, service engineering teams and support teams.This position can be based in Toronto, Vancouver, and Montreal.Up to 30% travel is required.About the team Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn't necessary.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- Experience architecting, migrating, transforming or modernizing customer requirements to the cloud.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/16/2024 10:17 PM

Position Title HR Business Operations Specialist Function/Group Global Shared Services (GSS) Location Mumbai, Powai - Spectra Shift Timing 1:30 PM to 10: 30 PM / 3 PM to 12 Midnight Role Reports to HR Business Ops Lead Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including EmployeeServices, Business Services, Global Workforce Solutions, and Global Data Governance Services. For more details about General Mills please visit this Link Purpose of the role The HR Business Operations Specialist will serve as the owner of organization data and support data governance and management for our Plant locations. The HR Business Operations Specialist, will partner with HR and Managers to support Workday system entry of position and job-related actions. This role will also partner with Finance to support cost management. KEY ACCOUNTABILITIES 1. System entry for position and job-related transactions in Workday including: create position, create requisition, job changes, and updating position organization assignments. 2. "High-Touch" Manager Coaching for Workday: serve as an escalation point for HR Direct when managers have unusual situations that require hands-on support in Workday. 3. Apply a right work right way approach; consider technological solutions to enable efficient service delivery. 4. Data Audits: Liaison with the business to conduct audits of Workday data and make necessary corrections 5. Restructures: Point person on coordinating activities related to Workday system updates for restructures. 6. Intentionally build trust & relationships through listening, responding to, and predicting client needs. MINIMUM QUALIFICATIONS Bachelor's Degree High learning agility and ability to adapt as business situations evolve (Situational Agility) Strong bias for action including ability to work autonomously and actively problem solve Strong Analytic Mindset: Comfort with systems, data analytics and financials; ability to synthesize data and provide accurate, meaningful analysis Proficient with Microsoft Office, most notably Excel Effective communication, influence, and stakeholder management High integrity, sound judgment and discretion regarding the handling of confidential information PREFERRED QUALIFICATIONS Collaborating and influencing cross-functionally Ability to work effectively with people at all levels of the organization. Service/Operational delivery experience Workday (Human Capital Management) system knowledge preferred Development candidate will receive in the role Process leadership, cross-functional and global collaboration, increase business and financial acumen, credible influence, managing people, Situational Agility and Judgment COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/16/2024 01:18 PM

Excellent WFH flexibility (4 days from home, 1 day in the office)|Market leading businessOur client is an ASX-listed organisation operating in mining sector. They have a global presence and are currently undergoing a significant growth period. Our client offers excellent WFH flexibility and have a fun, supportive, collaborative workplace culture. They prioritise organic growth and offer significant career progression opportunities.The Payroll Governance & Compliance Specialist provides support to the team relating to governance, compliance, investigations, remediations and subject matter expertise of payroll related processes. Reporting to the Group Payroll Manager, your role will include:Provide subject matter expertise on local payroll process, legislations and compliance issues.Support the wider payroll team with proactive governance of policy, procedures and system updatesSupport the HRBPs with payroll issues related to Enterprise AgreementSupport the payroll team with the investigation and remediation of any payroll discrepanciesDrive continuous improvement opportunities with payroll processes.Other payroll related support tasks as required.We are seeking candidates with a strong understanding of payroll processes, compliance and legislative agreements, who have excellent communication skills and stakeholder engagement. The ability to work in a team will be critical.Market-leading remuneration packageWFH flexibility (4 days from home, 1 day in the office)High-growth, global organisation