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Overview of salaries statistics of the profession "Product Sales Specialist in Australia"

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Account Sales Specialist

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Advertising Sales Specialist

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After Sales Specialist

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Business Sales Specialist

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Cloud Sales Specialist

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Communications Sales Specialist

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Corporate Sales Specialist

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Cruise Sales Specialist

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Customer Service Sales Specialist

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Digital Sales Specialist

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Enterprise Sales Specialist

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Field Sales Specialist

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Field Technical Sales Specialist

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Flooring Sales Specialist

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Group Business Sales Specialist

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HVAC Sales Specialist

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Industrial Sales Specialist

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Inside Sales Specialist

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Inside Technical Sales Specialist

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Insurance Sales Specialist

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Internal Product Sales Specialist

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IT Sales Specialist

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Media Sales Specialist

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Medical Sales Specialist

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Microsoft Sales Specialist

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Military Sales Specialist

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New Business Sales Specialist

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Outside Sales Specialist

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Print Sales Specialist

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Programmatic Media Sales Specialist

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Rail Sales Specialist

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Regional Clinical Sales Specialist

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Renewals Sales Specialist

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Sales Compliance Specialist

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Scientific Sales Specialist

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Showroom Sales Specialist

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Software Sales Specialist

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Technical Sales Specialist

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Territory Sales Specialist

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Treasury Sales Specialist

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Application Specialist Automation- (New Grads) 12 month contract
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FBA Senior Recovery Services Specialist
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Global Technical Sales Lead
Boeing, Brisbane, Queensland
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing Digital Aviation Solutions (DAS) is currently looking for a Technical Sales Lead to join a dynamic enterprise software selling team for our global customer base in our Commercial Aviation group. This role will be based in Brisbane, Australia.As the Technical Sales Lead, you will work closely with Sales Directors and Service leads to grow account relationships and lifetime value. You will bring a breadth of knowledge about DAS IT architecture, cloud strategy, information security practices, integration approach and data privacy methods. You can clearly articulate how these practices enhance the value proposition of our products and services to prospective customers. Working alongside the Sales Directors and Services Leaders, you will play an integral role in driving the sales strategy, engaging with key stakeholders including customer CIOs, CTOs CISOs, and VPs in the IT department. Position Responsibilities: Collaborate with Sales Directors and Services Leads in a "team of three" to strengthen relationships and grow key accounts by setting account plans and strategies, pursuing opportunities, and marshalling the resources across the organization to carry out complex enterprise sales.Provides enterprise-level technical expertise throughout the sales cycle, and coordinates support when specific solution expertise or demo support is needed. May conduct high-level solution demonstrationsEstablish and maintain long term relationships with Customers IT departments, gaining insights into their IT policies and strategies.During sales campaigns, lead the technical discovery process with customer counterparts to understand system, security, data privacy, architecture, and integration requirements for implementation.Lead the technical aspects of the business case that will be included in the DAS proposal to address key issues raised by the customer technical leads.Define and execute the technical aspects of the solution transition plan after signed contact, shifting ongoing technical responsibility to DAS Delivery and Customer Success.Ensure full alignment with DAS enterprise architecture strategies, aligning customer commitments to solution implementations.Provide Voice of Customer (VoC) to the DAS architect group and software development leadership to ensure that customer IT requirements (IT architecture, cloud, information security, integration, data privacy, etc.) are being met by DAS offerings.Participate as directed in thought leadership and other C-level engagement and vision workshops.Participate in tradeshows and other company and industry events as directed.This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future. Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): 12+ years of experience with complex IT/technical customer facing work12+ years of enterprise architecture experience, including but not limited to cloud architecture, security, data privacy, integration, and deployment•5+ years of experience working with customers C-suite or VP levelComplex software integration experience (e.g. 24x7 day of operations solutions)Broad understanding of IT trends, emerging technologies and IT best practices.Demonstrated experience and comfort level engaging with key customer stakeholders from the CIO to end users.Motivated self-starter who can work independently and has demonstrated ability to collaborate with stakeholders such as sales, success, product management, and senior leaders.Creative problem solving and experience with Value Based Selling.Excellent communication, storytelling, and presentation skillsExperience with CRM platforms and other third-party SaaS sales/mar-comm technology.Negotiation and closing skills Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher in a relevant field (e.g., engineering, business, technology).Knowledge of Boeing Digital Aviation portfolio and services.Commercial aviation experience within Flight and/or Tech OpTypical Education/Experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master and 12 or more years related work experience, 18 years related work experience, etc.) Relocation :Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/03/2024 03:56 PM
Fraud Specialist I - Claims IM
JPMorgan Chase, Mumbai, Any, India
As a Claims Account Specialist at Chase, you will be responsible for providing excellent customer service in a dynamic, fast-paced environment. Your role will involve finding solutions for our customers, demonstrating resilience, adaptability, and excellent communication skills. You will have the opportunity to work both independently and as part of a team, taking ownership of each customer interaction. This position offers a great opportunity for professional growth in a company that values diversity, equity, inclusion, integrity, and teamwork. Job Responsibilities : Communicate with customers in a metrics-driven environment Multi task between screens Demonstrate resiliency and extreme adaptability in a fast-paced environment Possess strong customer centricity Make decisions to work efficiently with customer Demonstrate personal excellence including punctuality, integrity, and accountability Approach problems logically and with good judgment to ensure the appropriate customer outcome Prioritize work to ensure efficiency Abide to all applicable regulatory and department practices and procedures Work independently and in a team environment Think critically and exercise independent judgement Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Call Center, Banking or Finance industry Have a passion for helping people by solving problems, presenting, and explaining solutions About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/04/2024 10:30 PM
Sales Specialist, Amazon Retail India
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degreeDESCRIPTIONAmazon Retail India Private Limited (ARIPL) is a fully owned subsidiary of Amazon India. Our vision is to be India's most trusted grocer and we want to get there by being best in class on attributes that we believe matter most to customers.ARIPL is looking for a dynamic sales specialist to play an important role within the Retail team by adding selection, analyzing business data, driving vendor performance, managing operations, negotiating terms and handling promotions. You will work with vendors to drive all aspects of terms improvements, which includes analysis and projections, as well as direct negotiations with decision makers in local vendors. Additionally, you will increase product category sales, by auditing vendors performances, in-stock, driving store marketing promotions, negotiating partners to improve selection, and reacting to industry-related economic trends.You will have excellent verbal and written communication, the ability to analyze and communicate complex terms and margin structure and work well across other teams including Category, Finance and Inventory Management. Candidates who are organized, flexible, creative, analytical, and able to drive negotiations through completion will be highly appreciated. Strong ownership values, a real passion for innovation, and hustle are also key to succeed in this position.If you are passionate about e-commerce and career growth, this opportunity with Amazon Retail India is for you!Key job responsibilitiesSales Specialists focus on and act at the intersection of customers, vendors, and functional teams:* CUSTOMERS: The sales specialist is responsible to hold category-specific knowledge about customers and their needs, emerging product trends and the market segment evolution, and new business opportunities.*VENDORS: Sales Specialists are the ultimate owners of the vendor relationship. They are directly responsible for managing day to day business operations, auditing performance, inventory and in-stock, catalogue quality and improving overall terms and cost structures of the relationship by means of negotiation, and for developing long term partnerships with new and existing vendors to drive top-line and selection fueling category growth.*CROSS FUNCTIONAL TEAMS: As a business owner, the sales specialists represent customer and business needs in interactions with central teams, projects, and initiatives. The Sales Specialists drive central teams for the evolution of customer-facing and internal systems to improve the customer experience.A day in the lifeSales Specialists are the owners of the Retail business. Whether for subcategories or groups of vendors, they own the respective business end-to-end, managing the top-line, day-to-day business operations, and profitability. They manage inputs by driving selection, managing in-stock, securing great prices, and increasing convenience/speed to accelerate Amazon's flywheel. While they focus their activities on our most strategically relevant vendors and holdouts, they also audit and escalate the performance of lower-tiered vendors.About the teamAmazon Retail India Private Limited (ARIPL) is a fully owned subsidiary of Amazon India. Our vision is to be India's most trusted grocer and we want to get there by being best in class on attributes that we believe matter most to customers: value, selection, and convenience for packaged food; and freshness, safety, and transparency for produce and perishables.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain- Experience managing large amounts of data- Master's degree in business administration, finance, economics, computer science, data science, engineering, or other related fieldSalary: . Date posted: 04/06/2024 09:32 AM
Reference Data Specialist - Operations Analyst
JPMorgan Chase, Bengaluru, Any, India
Job Summary:As a Transaction Processing Specialist in Wholesale Payments Operations, you'll provide operational support within our Corporate Investment Bank. You will be responsible for ensuring that all aspects of transaction management for clients are completed on time and exceptions and client inquiries are resolved. You will also provide subject matter expertise to clients. Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, as well as process improvement.Job Responsibilities: Execute tasks assigned in a timely manner Take lead on process improvement and automation Manage assigned tasks independently with little or no supervision Have a control mindset and be alert to issues and risks that have impact on process or to the organizationRequired qualifications, capabilities and skills: Thorough understanding of the legal language to interpret the documents provided and impact to the Firm Preferred experience in middle or back office operations Understanding of the financial services industry, products, and processes Strong analytical skills with excellent oral and written communications skills Attention to detail and ability to perform tasks with high degree of accuracy A strong sense of ownership and responsibility Excellent client focus and customer care working practices Bachelor's degree Strong computer skills (MS Excel, Word, PPT, Outlook, etc.) Willingness and flexibility to work during US hoursAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/05/2024 10:25 PM
Technical Sales | End User | Mining
Michael Page, Newcastle
Key Responsibilities:Develop and execute strategic sales plans to drive revenue growth within the mining sector, leveraging my client's polymers and fluids solutions.Cultivate and maintain strong relationships with end users in the mining industry, understanding their unique needs and providing expert guidance on product selection and implementation.Collaborate closely with internal teams to ensure seamless delivery of solutions, from initial inquiry through to post-sales support.Stay abreast of industry trends and competitor activities, providing valuable insights to inform product development and sales strategies.Effectively manage sales pipelines, forecast accurately, and meet or exceed sales targets while upholding the highest standards of professionalism and customer service.Successful Candidates:Demonstrated track record of successfully selling technical products within the mining sector, employing a consultative and collaborative approach. Previous experience in product consumables or chemical space is highly desirable.Strong ability to drive new business development while also effectively managing existing accounts, demonstrating a balance of hunting for new opportunities and nurturing relationships to grow wallet share.Proven capability to manage sales cycles of at least 3 months, with a proactive approach to seeking out new business opportunities through outbound prospecting efforts.Exceptional interpersonal skills with the ability to build and maintain relationships across various levels of the customer hierarchy, from process engineers to procurement teams.Flexibility and willingness to travel, covering the NSW region with a focus on the Newcastle/Hunter/Central Coast area, as well as periodic travel to WA approximately every 4 weeks.
Clincal Sales Professional (Ultrasound)
Siemens, Gurugram, Any, India
Siemens Healthineers India is looking for a Clinical Sales Professional for its Ultrasound (US) Business Line.Location: GurugramJob Responsibilities1.Presale demonstration, Post Sale, and Product presentation of Ultrasound systems to customers and aiding Key Account managers and regional sales managers in closure of the deal by making the product acceptable to the end user.2.Manage luminary and Key Opinion Leader (KOL) customers and keep their site in optimum condition.• Develop new set of KOLs from time to time to keep pace with emerging technologies and their adaptation.• Help KOLs in paper publication involving Siemens equipment and technology.3. Manage demo reference sites - Prepare the demo reference sites in all respects and assist in customer demonstrations at these sites as per business requirement.4. Train the sales and modality teams in clinical overview of new Ultrasound applications.5. Prepare clinical arguments for promoting sales of Siemens Ultrasound scanners6. Channel partner management and empowering them by organizing frequent product trainings time to time.8. Support in various Govt tenders by joint participation with sales/modality teams to highlight clinical specifications to suit our scanners.9. Ultrasound Logistic management and demo movements within the deputed territory.Experience and Skillset:Graduate/Post-graduate in science having at least 6-8 years' experience as an Ultrasound application specialist.Should have good communication, interpersonal and presentation skills.Salary: . Date posted: 04/08/2024 03:09 PM
Senior Product Manager, Fresh Supply Chain
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience as a product manager or owner- Experience owning technology productsDESCRIPTIONWe are looking for an exceptional Product Manager who can define the roadmap and lead execution to build a best in class supply chain for Amazon Fresh. Fresh is Amazon's ultrafast service for Grocery that includes the highest quality fruits and vegetables, temperature controlled perishables and a complete range of grocery products. The program is highly cross-functional in nature and requires a number of India-first solutions to be created. Your responsibilities include- Establish deep connections with customers and clearly articulate problems faced by our customers - Define the long-term product roadmap and what it would take to build a best in class Fresh Supply Chain - Maintain strong relationships with peers in other geographies to understand their roadmap and learn from their experience - Prioritize what to build in the next 3, 6, and 12 months - Partner with Engineering teams to drive execution - Work with partner teams across Category, Sellers, Operations, to drive adoption of product launchesWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholdersSalary: . Date posted: 04/08/2024 10:33 AM
Head of Sales Operations & GTM - Indirect Channel, Amazon Devices, Amazon Devices India
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- Proven experience in Senior Sales Operations, Business Planning or equivalent functions with exposure to sales teams.- - Highly analytical, ability to manage at strategic and operational levels.- - Proven experience with process improvement.- - Demonstrates an ability to work quickly, collaboratively and successfully with global stakeholders.- - Excellent Excel skills or other Business Intelligence or analytical tools.DESCRIPTIONAt Amazon we develop devices to enrich our customers' daily lives through features and services that entertain, inform, and make everyday tasks easier. We continually innovate on behalf of customers, and we pursue the invention and sales of new and engaging devices and services that customers around the world love. We make our devices easily discoverable and available through every channel, and develop relationships with Retailers and partners across the large and complex retail landscape in India. Amazon Devices is looking for a dynamic leader to lead sales operations and GTM for Indirect channels in India.This leader will own all aspects of Go to Market, develop the strategic and executional sales operations' initiatives and be a driver for change to improve the efficiency of our business. You will work with partner teams to build the requirements for new reporting and dashboards to bring visibility to key inputs and outputs to Devices senior leaders and the broader Devices organization. As a thought leader, you will influence and lead cross-Devices organization projects, analyse data and drive recommendations. This is a high-profile role and requires an individual with excellent leadership skills, crisp communication skills, outstanding business acumen, and the ability to work across various functional teams and internal partner teams. We are looking for a leader who is a self-starter comfortable with ambiguity, demonstrates strong attention to detail, and has the ability to work in a fast-paced and ever-changing environment. The role includes three broad responsibilities- 1) Key Offline Programs - Retailer/distributor/store staff incentive programs, Sales planning -annual sales planning/quarterly guidance, supply planning, launch planning and execution (assortment plans, channel fill,) and offline promotions settlement mechanism 2) Automation and Operational excellence - Manages agency to automate offline programs, owned by self and other stakeholders and 3) Reporting and dashboarding - Publishes account performance updates periodically, program updates within Devices, standardises business reviews across offline teams and owns creating, reviewing access of performance dashboards across 3P teams. The role requires coordinating, influencing and exchanging best practices with multiple teams within India Devices, external partner teams and Global Devices teams and others such as accounts receivables, legal and 3P vendors. The role requires working with key stakeholders from sales, marketing, supply chain and product teams along with an expectation to share regular updates on completed and ongoing projects with the wider leadership audience. Key job responsibilities Inspect processes and mechanisms across the team that track sales forecasts, determine allocations, and plan shipments for each SKU. This includes improving claim settlements mechanism across stages of receiving claims, invoice mapping claim processing, dashboarding and disbursement Owns a Voice-of-the-customer feedback mechanism to influence product roadmaps, product features and address customer pain points. Is accountable for retailer, distributor and store staff incentives mechanism to influence stakeholder behaviour (focus products, assortment norms and reporting cadence) to grow the business. It includes coming up with the constructs, communication to partners, interim performance dashboards, post-mortems. Owns managing agency programs to automate offline mechanisms with an aim to reduce TATs, free up bandwidth and deliver inputs/outputs data in an accurate, reliable manner. This involves taking intakes for operations, team requirements, prioritizing amongst competing workstreams and working consistently with stakeholders, agency to deliver, improve the program. Sales/supply planning: Sales ops manager ensures bottoms up sales and inventory plans are in line with forecast, latest demand trends and surfaces/solves for disconnects if any. This includes, owning offline Demand Planning and working with global inventory planning teams, Product teams and sales POCs to ensure that it stays updated and accurate, breaking downs annual plans into sub channel wise plans at an ASIN level. They work with in-stock to ensure demand plan is split in the right ratios so that inventory is made available across warehouses in India. Drives monthly 3P teams, distributor, retailer wise target setting process, publishing progress vs plans periodically. Runs Productivity program to ensure offline is on track to meet its units and efficiency goals. To this end, sales ops manager reviews inputs, outputs with responsible stakeholders periodically, shares performance updates with larger team and solves for roadblocks, if any. Publishes regular leadership updates on key accounts performance, important offline programs, owns offline business reviews and works with business intelligence teams for automation. Localize international best practice and export best practice developed in JP as an active member of the global Devices Channel Sales and Marketing organization. We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience using Salesforce (or other CRM tool) or BI tools- Experience presenting to senior leadership- - Master's degree (MBA, Maths, Engineering, Science).- - Demonstrated ability to work in a cross-functional, highly matrixed environment.- - Solid grasp of the physical goods supply chain.- - Demonstrated ability to coordinate projects across functional teams.- - Experience in Consumer Electronic industry / physical tech good Solid grasp of the physical goods supply chain.- - Demonstrated ability to coordinate projects across functional teams, including technical, engineering, marketing, finance and product teams.Salary: . Date posted: 04/10/2024 09:14 AM
Ads Campaign Specialist, Italian, Growth
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONSExperience with ExcelExperience analyzing data and best practices to assess performance driversExperience in omni-channel marketing, search engine marketing or search engine optimizationGraduate Degree with Advanced Italian language skill (minimum B2 or above)Bachelor's or Post graduate Degree (MBA) degree in Digital Marketing or related streamsPrior experience of managing global clients along with owning up their individual performance goalsSuperior verbal and written communication skills as demonstrated by experienceAdvanced computer literacy especially in Microsoft Office applications - Excel, Access, Word and PowerPointSound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on scheduleDesire to work in a fast-paced, challenging and ambiguous environmentAn organized approach and a real team player who is willing to roll up sleeves.DESCRIPTIONAmazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened its online retail in July 1995 and today, stands as one of the world's largest internet retailer. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. We operate retail websites in 15 countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history. Amazon.com operates in global eCommerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, eCommerce platforms, web services for developers.Advertiser Success Team (AST) assists with Onboarding new Advertisers and works on Optimizing accounts of existing Advertisers on SSPA or SA (Search Advertising). While Onboarding new Advertisers, we focus on providing a 1:1 personalized assistance in educating new Advertisers, setting them up for success. On Optimization, we perform account level optimizations, which include editing KWs, ASINs, bids, budgets & new campaign creation aligned to Advertiser goals. We are building a team of energetic and highly motivated Account Specialists who will help new and existing Advertisers understand the scope within Amazon Advertising programs to grow their business. Working with new Advertisers, you will be responsible to help equip them to identify the Advertising business opportunity, review their product listings, create Advertising campaigns and help them adopt high value actions on their account to influence their success in Advertising. You will work with a wide range of businesses to eliminate blockers to an advertiser's success while driving greater commitment and results.We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated Sr. Specialist who will help new and existing Advertisers understand the scope within Amazon Advertising programs to grow their business. Working with new Advertisers, you will be responsible to help equip them to identify the advertising business opportunities, review their product listings, create advertising campaigns, and help them adopt high value actions on their account to influence their success in advertising. With existing advertiser, you will assist them to optimize their accounts tailor to their business goals. Ensuring seamless execution of smart, effective campaigns, deliver to advertiser's needs and assist in driving new and repeat opportunities for the business.To be successful in this role, one should have an experience of interacting with global clients (phone/email), be an effective communicator, quick to learn new tools and systems and flexible in the face of changes. You play a key role on the account team, growing the business by being the customer expert, developing audience and optimization recommendations. Our environment is fast-paced and requires someone who is comfortable working in a deadline-driven environment. You will carry business goals and will be measured on key metrics aligned to the sales and account management teams' goals. You should have great attention to detail, solid deep dive ability and researching skills, strong judgment skills, ability to multi task (in terms of assisting multiple Advertisers with different issues at any one time) and more importantly, be customer obsessed. Technically sound in online Advertising, one should possess excellent verbal & written communication skills and should be able to explain issues and paths to resolution to Advertisers quickly and efficiently. You possess strong analytical ability, and will develop deep expertise in Amazon's products and proprietary metrics to build winning campaigns and optimizing performance to derive insights and meet our advertisers' needs. You also thrive in ambiguous situations, with exemplary stakeholder management and communication skills, helping you work across global locations.Key job responsibilitiesCore responsibilities include: -- Provide Onboarding and Optimization support through 1:1 education and online trainings, along with setting up and optimizing campaigns for new and existing Advertisers- Understand Performance Advertising and uses various tools and techniques to fix campaign set-up with a focus on improving and managing campaign performance and provide related campaign optimization support- Provide input to improvise existing standard work instructions (SOPs) and ensures no deviations from the standard operating procedures- Calling advertisers is a part of the job, however does not happen on a daily basis. Candidate should be willing to get on regular/daily calls (scheduled/unscheduled) with advertisers to discuss the strategy to be followed for their accounts.- Taking complete ownership for a portfolio of accounts - Standard and High Value advertisers- Open for communication via, phone, chat with internal and external stakeholders as customers.- Engaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program- Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary. Flawlessly executing end-to-end ad-optimization, liaising with key internal and external stakeholders- Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns- Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions, provide feedback to the marketing and product development teams to improve advertiser experience- Identify opportunities to improve designed Amazon product based on customer feedback, data analysis, and feature gaps with competitive products- Taking complete ownership for a portfolio of accounts - Standard and High Value advertisers- Open for communication via, phone, chat and others means with customers- Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients' KPIs- Analyzing data trends and creating keywords lists, bids and budget suggestions; gathering and analyzing data at account/campaign/industry level- Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns- Working with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance- Preparing documents around best practices, SOPs and framework for innovations- Identifying opportunities to improve Amazon Advertising's product based on customer feedback, data analysis, and feature gaps with competitive products- Mentor new joiners and bring them up to speed with regards to program and processWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS2+ years of programmatic advertising experienceExperience in e-commerce or online advertisingMBA in Digital Advertising or other related Master's degreeExperience in e-commerce, retail, Sales & Marketing or advertisingPassion for online advertising and a track record of delivering outstanding resultsExperience interpreting data and making business recommendationsDemonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneouslyExperience in data analysis, either professional experience or through your educationGoogle Ad Words / Bing Ads certification will be added benefitAdvanced computer literacy especially in Microsoft Excel and SQLExperience in tools such as Salesforce is an advantage.Salary: . Date posted: 04/02/2024 09:17 AM
Sales Support Professional_Export System
Siemens, Thane, Any, India
We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.Your new role - challenging and future-oriented:. Receive and acknowledge order with sign-off from sales/acquisition team as per defined process (checklists/documents) and protocols.. Transfer Techno-commercial order related details to engineering as per defined process (order input documents) and protocols once the order is received from sales/acquisition after thorough review.. Review and identify along with proposals order requirements for non-standard, long lead items, etc. and take appropriate actions to ensure project timelines are maintained.. Monitor job milestones and ensure delivery adherence.. Perform the commercial review (payment terms, LD etc..) as well as offer validity of bought-out materials.. Co-ordinate and obtain the technical clarification / attend KOM with Customer.. Collaborate with proposals, engineering, and factory for design, documentation, manufacturing, and testing activities to ensure timely execution of order as per defined milestones.. Submit drawings to customers, incorporate customers' comments and will visit customers for approvals if required.. Maintain order documentation inline with project requirements ensuring archiving and easy retrieval during and post order completion.. Interface with customers and other stakeholders to clarify and resolve engineering & project related issues.. Responsible for change and claim management to maintain/exceed profitability of order.. Arrange for dispatch clearance from customer & co-ordinate with factory for dispatch.. Handling of bought-out equipment like bus duct, Control and relay panels, adaptors, site activity, etc.. Responsible for handling post-supply/site queries and creating the CFR on receipt of quality related site complaints and coordinating with customer service & logistics team for dispatches.. Stay closely connected with the customers/regional companies and provide extensive support to the customers on a regular basis.What do I need to qualify for this job?. Bachelor's degree in electrical engineering or its equivalent. Minimum 5-8 years' experience in order/project management. Good knowledge of switchgear fundamentals, great understanding and interpretation of customer technical specifications and Single Line Diagram.. Sound background of Medium & Low Voltage products / Systems.. Possess strong negotiation and convincing skills.. Good communication skills with great Customer orientation. a high level of motivation, sense of urgency, and energetic approach to job duties and requirements along with team working skills.. Must have excellent verbal, written communication, and presentation skills to communicate technical information within Siemen and customers.. Strong interpersonal skills, ability to work and prioritize in a fast-paced environment is essential forsuccess.. Proven track record of interacting professionally and positively with all levels of the organization.. Excellent organization and time management skills with ability to manage and respond to changing priorities.. Competent with Microsoft Office suite (Excel, Word, PowerPoint, etc.), PowerBI, etc.. This profile requires travel to Siemens factories and customer sites as per need.WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/10/2024 02:20 PM
Product Business Development Infra
Siemens, Thane, Any, India
Position Overview:This is product business development responsible for Low Voltage Power Distribution Products within Siemens Smart Infrastructure operating company, Electrical Products business unit. The role focuses on portfolio strategy, product roadmaps, new product introductions, pricing and overall product lifecycle management for Indian marketsJob Title Product Business Development Manager - RCD portfolio Job Description• Product portfolio strategy , product roadmap development / management, launching new products, development of sales tools, pricing strategy and general product lifecycle management from inception to obsolescence for price-based global markets. Responsible for Sales, Margins & Profitability of the dedicated products Identify product gaps and strategize to introduce new products and manage cannibalization (if any) Align product positioning and product benchmarking strategy for the target markets Develop and implement business plans that highlight competitive landscape and customer needs specific to target markets Create and maintain sales support tools like Presentations Catalog & Brochure Demo cases for sales offices Competitor comparison (technical & price) Winning Guides Other marketing materials (region specific) Communicate with global industry experts, partners, consultants etc., to develop focus marketing activities for product push Maintain technical/commercial database for existing/ upcoming products into various platforms e.g., SAP, Material Master etc. Enhance knowledge of Sales & Service colleagues by conducting periodic training programs and competency enhancement programs Extract, analyze and generate insights from sales data to visualize product trends and forecast future sales performance to estimate optimal resource allocation Interface with factory & PRM for manufacture planning, new product ramp-up etc. Evaluate market size, growth rate etc. based on inputs from various internal & external market models in alignment with regional colleagues Who Qualify for this job? Bachelor's Degree in Engineering (preferably B.E Electrical) 5+ years of experience in product management or marketing of Final Distribution products and systems e.g., RCCB, MCB, DB etc Experience of Data Visualization and Business Intelligence (BI) tools like Tableau etc., will be advantageous Expert knowledge with IT tools (Excel, Powerpoint etc.) Basic knowledge of Switchgear Very good entrepreneurship skills Strategic thinking Result and quality orientation Customer focus Willingness and pleasure to work in a global network Commercial knowledge for product relevant financials Communication and presentation skills Strong analysis and problem-solving skills Ability to multitask and manage product management activities as per planned schedule A good knowledge of relevant International standards is preferred Team player Salary: . Date posted: 04/11/2024 08:38 PM
Client Support Specialist
Live Nation, CA AB Calgary - th Ave SW #California, Canada
Job Summary: JOB DESCRIPTION - CLIENT SUPPORT SPECIALIST Location: Vancouver, BC., or Calgary, AB. Division: Ticketmaster Canada Line Manager: Area Manager Contract Terms: Fixed term (6-months), Full time (37.5 hours per week) THE TEAM We're fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else!), we're enriching lives' one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team. THE JOB This Client Support Specialist role will be delivering services to support the client's day-to-day needs related to the use of ticketing systems and products. This role will be responsible for maintaining agreed upon service levels and are required to follow up as needed with national teams to ensure we're providing timely problem resolution to our wide range of clients. Further responsibilities include training, sharing of best practices, and general operational support including installs and upgrades. WHAT YOU WILL BE DOING Customer Service Develop and maintain excellent client relationships, while meeting and exceeding client service level agreements.Coordinating upgrades and hardware replacements on/off siteAdvise and educate clients within procedural guidelines to ensure a solution is provided for any technical or service questions/concernsMaintain customer contacts to enable accurate tracking and reportingProvide onsite event support and afterhours office support, as necessaryTicketmaster ONE, Host System & Access Control Support Keep up-to-date working knowledge of Ticketmaster ONE web portalRemain current with new software/product releases for HOST, TM1 Entry, Archtics, Account Manager, and for all other technology products Create/modify reports, including Autypes, Repgens, Mopreps, and other advanced reportingAssist with client onboarding and ongoing maintenanceAct as an expert in all facets of access control productsBasic Knowledge of Event Programming, as it relates to sales channels and consumer experience.Identify and assist in resolving event related errorsProduct Support Communicate TM product updates, new features and functionality to clientsProvide support and best practices to the client for all TM productsAssist with new manifest creationInitial and ongoing training of new features and functionalityUse troubleshooting techniques and tools to identify the root cause of issuesProviding coordination services of a networking issues between client and in-house IT teams.Our job descriptions evolve with our business need and priorities. In addition to the description above, your role may include additional projects and team support as needed. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Minimum of 2 years' experience working in an office environment, preferably in customer/client support rolesExperience with the Ticketmaster system and/or various ticketing systems is a bonus!Box Office experience is considered an assetMust be detail-oriented with the ability to multi-task and juggle competing prioritiesStrong verbal and written communication skillsProficiency in Word, PowerPoint, and ExcelA passion for live events and strong desire to assist our clients in creating the ultimate fan experienceKnowledge of Presence, AccessManager, Repgen, Archtics, and the Event Base product suite is a bonus!Certain degree of creativity, latitude, and problem solving is required YOU (BEHAVIOURAL SKILLS) Business Acumen - You understand and can apply general business concepts, using external networks to understand market situations and industry. Problem Solving and Innovation - Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts. Organizational Skills - Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable). Winning Teamwork - Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team. Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent . Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive . EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected] . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered. -- The expected compensation for this position in British Columbia is:$24.00 CAD per hour.**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the British Columbia Pay Transparency Act. It is estimated based on what a successful British Columbia applicant might be paid. It assumes that the successful candidate will be in British Columbia or perform the position from British Columbia. Similar positions located outside of British Columbia will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Pay Transparency Act, a potential new employee's salary history will not be used in compensation decisions.Salary: . Date posted: 04/16/2024 09:26 AM
Spécialiste du support Client / Client Support Specialist
Live Nation, Montreal, Any, Canada
Job Summary: DESCRIPTION D'EMPLOI - SPÉCIALISTE AU SOUTIEN CLIENT Emplacement : Montréal, QC. (Hybride) Division : Ticketmaster Canada Cadre hiérarchique : Gestionnaire régional, Opérations Modalités : Contrat (1 an), 37,5 heures par semaine. L'ÉQUIPE Nous sommes des fans qui aidons des fans du monde entier a assister aux événements qui les passionnent. Filiale par excellence de Live Nation Entertainment, Ticketmaster, qui a révolutionné la façon dont les gens établissent des liens avec leurs artistes, leurs équipes et leurs spectacles préférés, continue d'innover jour après jour. Nous ne nous contentons pas de vendre des billets (bien que nous le fassions mieux que quiconque!), nous enrichissons des vies, une expérience inoubliable a la fois. Un véritable exploit. Le nôtre. Si, comme nous, vous êtes passionné par la magie des spectacles vivants et i vous souhaitez travailler pour une entreprise qui aide des millions de fans a vivre cette expérience, nous voulons vous avoir dans notre équipe. L'EMPLOI Ce spécialiste au soutien client fournira des services pour répondre aux besoins quotidiens des clients en matière d'utilisation des systèmes et produits de billetterie. Il sera responsable du maintien des niveaux de service convenus et devra assurer le suivi nécessaire auprès des équipes nationales afin de garantir la résolution rapide des problèmes pour notre large éventail de clients. D'autres responsabilités comprennent la formation, le partage des meilleures pratiques et le soutien opérationnel général, y compris les installations et les mises a niveau. VOS TÂCHES Service client Développer et entretenir d'excellentes relations avec les clients, atteindre et excéder les attentes en matière de service client.Coordonner et assurer les mises a niveau et le remplacement du matériel chez les clients.Former et conseiller les clients dans le cadre des directives procédurales afin de garantir une solution complète pour toute question/préoccupation technique ou de service.Maintenir les contacts avec les clients pour permettre un suivi et des rapports exacts.Fournir un soutien aux événements sur place et après les heures de bureau, si nécessaire.Soutien Ticketmaster ONE, système Host et contrôle d'accès Maintenir a jour ses connaissances du portail web Ticketmaster ONE.Se tenir au courant des nouvelles versions de logiciels/produits pour HOST, TM1 Entry, Archtics, Account Manager, et pour tous les autres produits technologiques.Créer/modifier les rapports, y compris les rapports Autypes, Repgens, Mopreps, et autres rapports avancés.Aider a l'intégration des clients et a la maintenance continue.Agir en tant qu'expert dans toutes les facettes des produits de contrôle d'accès.Connaissance de base de la programmation d'événements, en ce qui concerne les canaux de vente et l'expérience du consommateur.Identifier et aider a résoudre les erreurs liées aux événements.Soutien aux produits Communiquer aux clients les mises a jour et les nouvelles caractéristiques et fonctionnalités des produits TM.Fournir au client un soutien et les meilleures pratiques pour tous les produits TM.Aider a la création de nouveaux manifestes.Fournir une formation initiale et continue sur les nouvelles caractéristiques et fonctionnalités.Utiliser des techniques et des outils de dépannage pour identifier la cause profonde des problèmes.Fournir des services de coordination d'un problème de réseau entre le client et les équipes informatiques internesNos descriptions d'emploi évoluent en fonction des besoins et des priorités de l'entreprise. En plus de la description ci-dessus, votre rôle peut inclure des projets supplémentaires et un soutien a l'équipe selon les besoins. CONNAISSANCES (ou COMPÉTENCES TECHNIQUES) Minimum de 2 ans d'expérience de travail dans un environnement de bureau, de préférence dans des rôles de soutien aux clients.Expérience avec le système Ticketmaster et/ou divers systèmes de billetterie un atout!Expérience en billetterie considérée comme un atout.Souci du détail et être capable d'accomplir plusieurs tâches et de jongler avec des priorités concurrentes.Solides compétences en communication orale et écrite.Maîtrise du français, considérée comme un atout!Maîtrise des logiciels Word, PowerPoint, et Excel.Une passion pour les événements et un fort désir d'aider nos clients a créer l'expérience ultime pour les fans.Connaissance de Presence, Repgen, Archtics, et de la suite de produits Event Base un atout!Certain degré de créativité, de latitude et de résolution de problème requis. VOUS-MÊME (APTITUDES COMPORTEMENTALES) Sens des affaires - Vous comprenez et pouvez appliquer des concepts commerciaux généraux, en utilisant des réseaux externes pour comprendre les situations du marché et de l'industrie. Résolution de problèmes et innovation - Vous recueillez le point de vue et les idées appropriés et recherchez des solutions gagnant-gagnant en restant ouvert aux approches alternatives et en étant proactif dans la recherche de nouvelles idées. Capacité a maintenir une perspective équilibrée, a voir tous les aspects d'une question et a gérer les problèmes de manière rapide et efficace. Penseur libre et indépendant, ouvert aux idées et concepts nouveaux. Sens de l'organisation - Vous gérez les priorités concurrentes de plusieurs équipes/services/emplacements. Orientation vers la gestion des tâches et des projets (avec la capacité de tenir les autres responsables). Travail d'équipe gagnant - Vous collaborez avec les autres de manière respectueuse et partagez ouvertement l'information au sein de l'équipe pour aider a atteindre les buts et objectifs de Ticketmaster. Vous prenez le temps de faire preuve d'empathie et de comprendre le point de vue des autres, tout en reconnaissant et en appréciant la contribution des autres. LA VIE CHEZ TICKETMASTER Nous sommes fiers de faire partie de Live Nation Entertainment, la plus grande entreprise de divertissement au monde.Notre vision chez Ticketmaster est de connecter les gens du monde entier aux événements vivants qu'ils aiment. En tant que plus grande plateforme d'achat de billets au monde et premier fournisseur mondial d'outils et de services d'entreprise pour le secteur du divertissement, nous sommes les mieux placés pour concrétiser cette vision avec succès.Nous faisons tout cela avec une passion intense pour les événements vivants et une culture inspirante et diversifiée animée par des leaders accessibles, des responsables attentifs et des équipes enthousiastes. Si vous êtes passionné par le divertissement comme nous, et que vous souhaitez travailler dans une entreprise dédiée a aider des millions de fans a vivre des expériences inoubliables, nous voulons faire votre connaissance.Tout ce que nous entreprenons est guidé par nos valeurs : Fiabilité - Nous comprenons que les fans et les clients comptent sur nous pour propulser leurs expériences de spectacles vivants, et nous comptons les uns sur les autres pour y arriver. Travail d'équipe - Nous croyons que la réussite individuelle ne fait pas le poids comparativement au niveau de réussite qui peut être atteint par une équipe. Intégrité - Nous nous engageons a respecter les normes morales et éthiques les plus élevées au nom des innombrables partenaires et parties prenantes que nous représentons. Appartenance - Nous nous engageons a bâtir une culture dans laquelle chaque employé peut être authentique, avoir une voix égale et des opportunités de s'épanouir. ÉGALITÉ DES CHANCES POUR L'EMPLOI Nous sommes des gens passionnés et engagés envers nos employés et allons au-dela de la rhétorique de la diversité et de l'inclusion. Vous travaillerez dans un environnement inclusif et serez encouragé a être vous-même au travail. Nous ferons tout ce qui est en notre pouvoir pour vous aider a concilier avec succès votre travail et votre vie privée. En tant qu'entreprise en pleine croissance, nous vous encouragerons a développer vos aspirations professionnelles et personnelles, a vivre de nouvelles expériences et a apprendre des personnes talentueuses avec lesquelles vous travaillerez. C'est le talent qui compte pour nous et nous encourageons les candidatures de personnes sans distinction de sexe, de race, d'orientation sexuelle, de religion, d'âge, de handicap ou de responsabilités familiales.Ticketmaster Canada offrira des mesures adaptées pour les personnes handicapées qualifiées lors du processus d'embauche. Si vous éprouvez des difficultés a utiliser notre système de candidature en ligne et que vous avez besoin de mesures adaptées en raison d'un handicap, veuillez envoyer un courriel a [email protected] . Veuillez noter que cette boîte de réception est limitée aux demandes de mesures adaptées. Les CV vers cette boîte de réception ne seront pas pris en compte.-- JOB DESCRIPTION - CLIENT SUPPORT SPECIALIST Location : Montreal, QC. (Hybrid) Division : Ticketmaster Canada Line Manager : Area Manager, Operations Contract Terms : Contract, 1-year. Full-time (37.5 hours per week) THE TEAM We're fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else!), we're enriching lives with one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team. THE JOB This Client Support Specialist role will be delivering services to support the client's day-to-day needs related to the use of ticketing systems and products. This role will be responsible for maintaining agreed upon service levels and following up as needed with national teams to ensure we're providing timely problem resolution to our wide range of clients. Further responsibilities include training, sharing of best practices, and general operational support including installs and upgrades. WHAT YOU WILL BE DOING Customer Service Develop and maintain excellent client relationships, while meeting and exceeding client service level agreements.Coordinating upgrades and hardware replacements on/off siteAdvise and educate clients within procedural guidelines to ensure a solution is provided for any technical or service questions/concernsMaintain customer contacts to enable accurate tracking and reportingProvide onsite event support and afterhours office support, as necessaryTicketmaster ONE, Host System & Access Control Support Keep up-to-date working knowledge of Ticketmaster ONE web portalRemain current with new software/product releases for HOST, TM1 Entry, Archtics, Account Manager, and for all other technology productsCreate/modify reports, including Autypes, Repgens, Mopreps, and other advanced reportingAssist with client onboarding and ongoing maintenanceAct as an expert in all facets of access control productsBasic Knowledge of Event Programming, as it relates to sales channels and consumer experience.Identify and assist in resolving event related errorsProduct Support Communicate TM product updates, new features and functionality to clientsProvide support and best practices to the client for all TM productsAssist with new manifest creationInitial and ongoing training of new features and functionalityUse troubleshooting techniques and tools to identify the root cause of issuesProviding coordination services of a networking issues between client and in-house IT teamsOur job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional projects and team support as needed. WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) Minimum of 2 years' experience working in customer/client support rolesExperience with the Ticketmaster system and/or various ticketing systems is a bonus!Box Office experience is considered an assetMust be detail-oriented with the ability to multi-task and juggle competing prioritiesStrong verbal and written communication skillsProficiency in French considered an asset!Proficiency in Word, PowerPoint, and ExcelA passion for live events and strong desire to assist our clients in creating the ultimate fan experienceKnowledge of Presence, Repgen, Archtics, and the Event Base product suite is a bonus!Certain degree of creativity, latitude, and problem solving is required YOU (BEHAVIOURAL SKILLS) Business Acumen - You understand and can apply general business concepts, using external networks to understand market situations and industry. Problem Solving and Innovation - Gathering appropriate perspective and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas. Ability to maintain a balanced perspective and see all sides of an issue and manage problems in a timely and effective manner. A free and independent thinker, open to new ideas and concepts. Organizational Skills - Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable). Winning Teamwork - Collaborating with others in a respectful manner and openly sharing information amongst the team to assist in achieving Ticketmaster goals and objectives. Taking the time to empathize and understand where others are coming from, along with showing recognition and appreciation for the contribution of others. LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected] . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.Salary: . Date posted: 04/16/2024 09:26 AM
Business Dev Rep - Canada, Amazon Key - Sales Operations
Amazon, Vancouver, Any, Canada
BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- 3+ years of developing, negotiating and executing business agreements experience- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline- History of goal attainment, teamwork, and willingness to roll up one's sleeves to get the job done- Bachelors degree or equivalent work experienceDESCRIPTIONCome join Amazon Key to help transform the delivery experience for customers with unprecedented quality, efficiency and scale. Each time a package is delivered by an Amazon associate, technology is at the scene, and behind the scene. Today, Amazon Key supports Amazon Logistics and our scope is expanding every day.The Amazon Key team is looking for an experienced Business Development Representative to build out our internal sales (ISAM) Canada footprint. This is a multifaceted role, requiring the ability to establish senior level relationships with the property management sector (PMCs, property owners, property managers, HOAs, and Stratas) as well as the services sector (real estate firms, commercial realtors). You will own and grow your own book of business and be responsible for execution of internal sales, scheduling with key install provider partners and POCs, and own these relationships end-to-end. This will include ensuring optimal customer experience from the Amazon Key installation with improved reliable customer deliveries and driver access for AMZL. You will be expected to support Operations' management of the day-to-day relationships with partners, while continuing to identify new channels and partners, for Amazon Key product distribution in Canada. This is a unique opportunity to play a key role in the rapidly growing Access-as-a-Service sector. The ISAM Partnership initiative is a highly visible program, and performance metrics will be tracked by senior leaders across a range of business verticals.Rejoignez Amazon Key for Business pour contribuer à transformer l'expérience de livraison des clients avec une qualité, une efficacité et une évolutivité sans précédent. Chaque fois qu'un colis est livré par un associé Amazon, la technologie est présente et en coulisses. Aujourd'hui, Key for Business soutient Amazon Logistics et notre champ d'action s'élargit chaque jour.L'équipe de Key for Business est à la recherche d'un représentant du développement commercial expérimenté pour développer notre empreinte commerciale interne (ISAM) au Canada. Il s'agit d'un rôle multiforme qui nécessite la capacité d'établir des relations de haut niveau avec le secteur de la gestion immobilière (PMC, propriétaires, gestionnaires immobiliers, HOA et Stratas) ainsi qu'avec le secteur des services (sociétés immobilières, agents immobiliers commerciaux). Vous serez propriétaire et développerez votre propre portefeuille d'activités et serez responsable de l'exécution des ventes internes, de la planification avec les principaux fournisseurs d'installation partenaires et POC, et serez responsable de ces relations de bout en bout. Il s'agira notamment de garantir une expérience client optimale grâce à l'installation de Key for Business avec une meilleure fiabilité des livraisons clients et un accès conducteur pour AMZL. Vous devrez soutenir la gestion des opérations aux relations quotidiennes avec les partenaires, tout en continuant à identifier de nouveaux canaux et partenaires pour la distribution des produits Key for Business au Canada. Il s'agit d'une occasion unique de jouer un rôle clé dans le secteur en pleine expansion de l'accès en tant que service. L'initiative ISAM Partnership est un programme très visible, et les indicateurs de performance seront suivis par les hauts dirigeants de divers secteurs d'activité.Key job responsibilitiesAbout the teamAmazon Key for Business is the multiunit arm of Amazon's secure delivery team. We enable 1-Click access to Amazon logistics' delivery drivers to customers doorsteps, improving the bottom line of our last mile operations and increasing Amazon's accountability and security for property owners/managers. The Business Development and Sales Operations team is a Las Vegas based group that provides strategic partnerships and go-to-market strategy to drive customer adoption.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CAN | Vancouver, BC, CANPREFERRED QUALIFICATIONS- Experience interpreting data and making business recommendations- Experience in online advertising or high-tech products/services- Experience influencing internal and external stakeholders- Good working knowledge of French and EnglishAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $83,700/year up to $139,700/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/16/2024 09:04 AM
Trade lifecycle Specialist - Operations Analyst
JPMorgan Chase, Mumbai, Any, India
Job Responsibilities:You are a team player passionate about working in a fast-paced, dynamic and changing environment with demanding timelines and deadlines in a matrix driven organization. You have found the right team.As the FX Ops: Operations Analyst, you will spend each day defining, refining and delivering set goals for our firm. You would be providing comprehensive support for the day-to-day Operations for FX Products.You will have FX trade life cycle knowledge with experience of working in FX Operations (Confirmations/Settlements/Post-Settlements) team(s) which involves having knowledge of handling swifts and/or nostro breaks including working in a currency cut-off driven environment.You will have exposure to daily volumes and large settlement amounts/breaks hence you are expected to meet timelines and service delivery standards, and escalate issues in a timely matter to mitigate risk of delayed settlement and/or resolve related nostro breaks.You will also have exposure to client servicing including having regular interaction with external clients and internal partners (e.g. Trading/Sales desks and Middle Office groups) over emails and phone call.You will have sound knowledge of Microsoft Office tools to perform BAU activities and prepare/publish reports (as required). You will comply with policies, procedures and controls at all times for the safety of company and its clients.This is an Individual Contributor role.Required Qualification:Bachelor's Degree from a leading academic institution.Post-graduate level qualification with 3+ years of experience in Investment Banking Operations is preferred.Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.Proficient in written and verbal communication.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/15/2024 10:20 PM