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Associate Director of Sales
Marriott International, Ahmedabad, Any, India
Job Number 24056880Job Category Sales & MarketingLocation Renaissance Ahmedabad Hotel, Behind Ganesh Meridian Complex, Ahmedabad, Gujarat, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESDeveloping & Executing Sales Strategies • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. • Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. • Assists with the development and implementation of promotions, both internal and external.Maximizing Revenue • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members.Managing Sales Activities • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Analyzing & Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals. • Assists Revenue Management with completing accurate six period projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement.Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. • Ensures that a customer recognition program is in effect throughout Sales. • Executes and supports the company's Customer Service Standards and property's Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/01/2024 09:56 AM
Program Manager
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAbout Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.The Retail Business Services (RBS) organization is an integral part of Amazon online product lifecycle. The team is designed to ensure Amazon remains competitive in the online retail space with the best product information. The team's primary role is to create and enhance retail Amazon online catalog, fix products, fulfillment and post buying related defects, improve the selling partner experience and boost store operations efficiency by driving down cost of operations.Key job responsibilitiesAs a Program Manager you will:• Develop end-to-end business strategy, customer experience & offering for expansions• Drive execution of business process improvement and business growth opportunities across multiple global teams and product lines, working closely with business, operations and technical teams• Identify areas of automation and write the business and functional requirements and then program manage the automation programs interacting with business, operations and technical teams• Define, measure and present metrics and reports to leadership teams• Effectively engage with customers to manage and resolve issues• Troubleshoot and drive resolutions with Product teamsWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLSalary: . Date posted: 04/02/2024 10:16 PM
Sr.Technical Program Manager
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesDESCRIPTIONAmazon Business India Team located in Bangalore is looking for talent to deliver strategic goals for Amazon Business Enterprise Customers area. This role will be responsible for delivering large step changing programs that will enable Amazon to foray into the nascent ENT customers market in India .You will get an opportunity to develop software in a distributed service oriented architecture leveraging latest technologies like AWS, Native iOS, Android, React JS etc., You will be responsible for building new system capabilities which can scale across multiple marketplaces. You will have a system-wide architectural view of the solutions you build. You will be involved in complete software development life cycle right from building product requirements, designing the software architecture that fulfills them, to translating the requirements to engineering tasks and implementing them. Your systems will meet remarkably high standards of performance and reliability, and will operate at massive scale, 24x7. You work as a part of sustainable-paced agile team and will play a hands-on technical role, giving you the responsibility, authority and autonomy to ensure success.Key Responsibilities- Collaborate with SDEs, PMs, TPMs and SDMs to architect and deliver high quality technology solutions. - Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security. - Crisply document your software to ensure that future generations of developers understand the intention behind the features and components you build. - Use software engineering best practices to ensure a high standard of quality for all of the team deliverables. - In the event of a problem, you are able to troubleshoot, research the root cause of problems, and thoroughly resolve defects. - Be part of operational excellence rigor for a rapidly growing tech stack. - Take ownership of problems (even when outside your own domain), propose solutions, and either take ownership for their resolution or ensure a clear hand-off to the right owner. - Take part in team design, scoping and prioritization discussions. - Contribute to code reviews, tech talks, innovation drives and patents. - Participate in the interview process and help your team train and mentor peers. - Measure success metrics and influence evolution of the tech productWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipSalary: . Date posted: 04/04/2024 10:18 PM
Appeals Group Manager , Amazon
Amazon, Virtual, Any, India
BASIC QUALIFICATIONS- 2+ years of HR experience- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level- 5-7 years overall experience- Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards- Experience in a call center, distribution center, or manufacturing environment- Comfort with high volume workloads, experience with rapid and complex changing work environment, willingness to "roll up your sleeves"- Solutions-focused and comfortable working in an environment which demands strong deliverables- Bias for action, stellar work ethic, and desire to achieve excellence- Proven ability to handle confidential information and escalate issues when appropriateDESCRIPTIONWe are looking for a dynamic, organized, self-starter who thrives on leading teams, diving deep into the details, can make impartial decisions based on facts, and support employees through their Amazon journey. If this sounds like you, then join the Departures Team as a Group Manager. We are searching for an Appeals Group Manager to ensure proper and consistent treatment of employees, focusing on a positive associate experience in all steps along the way.This position will be responsible for leading a team of Appeals Administrators, ensuring processes are executed properly. This role will maintain a strong partnership with key stakeholders to resolve issues, identify gaps, and help to maintain HR standard work. This position will lead strategic projects within the Appeals Team, leveraging resources from cross-functional teams to deliver results.To be successful in this role, the ideal candidate comes with prior Amazon HR and management experience, has strong communication and interpersonal skills. The ideal candidate must be organized, have the ability to manage competing tasks, and is capable of working in a fast-paced environment. The candidate must operate with significant autonomy in this role. The candidate understands business priorities and translates them into the highest impact work. The candidate will help business leaders look around corners with data-driven recommendations that improve field application of policy, associate retention, contribute to process enhancements, improve training materials, and improve the overall employee experience.Key job responsibilities• Coaching and Knowledge Building: Be effective at coaching and giving feedback to direct reports to help develop talent and support career development. Identify training and upskilling within respective team. Analyze workflow data and translate findings into additional training, as needed.• Decision Making: Perform complex work that requires independent research and interpretation of processes and policy from both internal and external sources in ambiguous circumstances. Ability to prioritize multiple inputs and initiate course corrections for team in a complex, fast-paced environment.• Problem solving: Partner with stakeholders to quickly resolve escalations, track defects, document and share best practices to drive improvements. Respond to escalations, providing root cause analysis and implement solutions. Develop remediation plan and drive to resolution.• Data analysis: Analyze data to create business cases, influence policy and drive enhancements. May also include presentation of policy and process changes to senior level leadership. Analyze results and remove roadblocks for peers/team.• Continuous improvement: Understand business goals and recommend new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and development of Specialists and other internal customers across PXT and Operations.• Expertise: Acts as a subject matter expert for customers, team and vendors. Knows and works with outside sources to develop interpretations and solutions for complex issues. Has deep knowledge in process, with the ability to understand and complete process workload when necessary.• Customer service: Interface with various levels of the organization to identify and resolve both internal and external gaps. Respond quickly and accurately to questions from team, internal business partners, and customers including high level leadership teams. • Workflow and Escalation Management: Manage process workflows for a team of Appeals Advisors. Ensure that services are delivered to sites in a timely and defect-free manner - monitor against service level agreements. Respond to and resolve all escalations for assigned region. • Shift management: Provide training and guidance to team to deliver an excellent experience for our customers. Manage workflow and coordinate with other Appeals Team Managers to ensure seamless handoffs and an even distribution of tasks. We are open to hiring candidates to work out of one of the following locations:Virtual Location - INDPREFERRED QUALIFICATIONS- 5+ years of HR Generalist or HR Specialist in a corporate environment experience- 4+ years of using case management system, reviewing cases, determining appropriate processes and policies that apply to a specific situation, and resolving a case or establishing/executing a case management plan experience- Master's Degree or MBA in HRM or other specialized training in labor/ employee relations- Experience with the Amazon Appeals process- Experience with Case Management- Evidence of career development and/ or evidence of superior performance in previous roles- Experience supporting hourly employee client groups with employee populations of 2,000+Salary: . Date posted: 04/06/2024 10:01 AM
Program Manager, Value Added Services
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAmazon.com/Amazon.in strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.in continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.Value Added Services (VAS), India: The vision for Value Added Services (VAS) team is to transform how India buys high-consideration products online by offering them Best-In-Class After Sales services throughout the product life-cycle. VAS launched in Mar 2017 with appliance installations in specific cities. Today, we are focused on building a Pan-India 5* rated life cycle service support for vast majority of Amazon customers across multiple categories. We aim to do this by leveraging skilled experts to provide services to customers across product life-cycle. We today provide following services at scale: (a) Pre-Purchase Service - Make a new purchase decision, (b) Ready-To-Use Service - Get started with a newly bought product, (c) Return Service - Solve issues with a newly purchased product, (d) Repair Service - Get continuous support during the life of the product, (e) Exchange Service - Help customers extract maximum value for a used product.About Role:As a Program Manager, you will own the Coverage, Speed & Quality metrics for the services by managing Offers & Inventory systems to ensure a Best-in-Class customer experience. The role will require you to run day to day tactical execution along with a long-term vision of improving the service. The role mandates to work in close partnership with a set of stakeholders such as Category, Product, Trans, Finance, Brands, Service providers & Fulfillment teams at various levels and points to deliver a 5-star-rated service. The person will drive various new initiatives across cost reduction, quality improvements & new launches and will also be responsible for overall planning, budgeting, delivery, quality, process efficiency and productivity for the work group.We are looking for a talented, smart, and enthusiastic Program Manager with a strong customer focus and a passion for building a world class shopping experience through services for our customers. A successful candidate for this high impact role will be a self-starter with a liking for learning how Amazon Systems work, questioning the status quo, bring in changes advocating the right customer needs through strong data analysis, relationship management & execution skills.Key job responsibilities• Own end-to-end responsibility for any offers & inventory related configurations for all VAS-IN Services.• Manage the team to ensure daily execution and set up audit mechanisms for quality delivery.• Identify & root cause defects that lead to poor customer experience and work on corrective & preventive actions.• Design success metrics to capture the key operational inputs, system defects and business impact.• Understand the workstreams and lead launches across multiple stakeholders though a GTM plan.• Create SOPs & playbooks for various workflows that help drive operational & business needs.• Measure & track efficiency of existing processes & new launches to scale them through Simplification, Standardization & Automation.• Provide callouts on goals (Hits/Misses) & key metrics to Leaders through WBRs/MBRs and Program Updates.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/06/2024 09:32 AM
Sr. Category Manager, Toys (Media)
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Bachelor's degree, or 5+ years of professional or military experience- Knowledge of Microsoft Access or SQL- Experience using data to influence business decisions- Experience driving internal cross-team collaboration- Experience with business analysis and P&L managementDESCRIPTIONSr. Category ManagerOwn Category topline, core flywheel inputs of selection, speed, pricing and deep engagement and scope to impact overall customer experience and marketing engagement. Key job responsibilitiesAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA.About the Role:The A.in Toys/Media team is looking for an entrepreneurial Senior Category Manager, to help us deliver our ambitious growth objective. As Sr. CM, the candidate will have independent ownership of a category, will manage the category topline and inputs directly and influence programs to drive core inputs. S/he will also influence external (Seller) and internal (Acc Mgt, Selection, Product and Marketing) teams to drive business growth. The mandate will also give the opportunity to the Sr.CM to work on SME areas across Media categories and will require muscle around working with mechanisms to influence leaders across teams and drive execution with rigor.We expect the Sr. CM to be a passionate customer and category advocate within Amazon, with proven execution skills, stakeholder management, attention to detail, and the ability to effectively prioritize and multi-task. The candidate must be an effective leader and communicator to be able to work with many internal cross-functional teams. The ideal candidate will be a self-starter, with good customer and business understanding and demonstrate a high level of ownership, bias for action and customer obsession. Our growth charter has predefined updates cadence with Amazon India leadership and the candidate will be expected to own reports for her mandate with these stakeholders.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience driving direction and alignment with cross-functional teamsSalary: . Date posted: 04/08/2024 10:33 AM
Senior Manager Regional Change Lead - APAC
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project ManagementJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Department OverviewSalesforce's Alliances & Channels (A&C) Transformation Team is designed to lead the Alliances & Channels organization transformation journey. There are 5 main functions to the team:Transformation Program Office: drive program governance framework & operating model inclusive of key stakeholders, communication strategy & execution, integration to dependent programs & organizations (e.g. direct sales transformation).Roadmap Development & Integration: create & maintain forward looking roadmap for A&C's Partner Transformation, inclusive of integration to our seller experience transformation. Roadmap is inclusive of Reseller, Consulting and Partner ProgramsBusiness Architecture: develop & maintain A&C personas, pain points, process maps and business case in scope to drive Salesforce's A&C Transformation. Drive a value-led approach to prioritize key capabilities needed to transform A&C for future revenue growth across reseller, consulting and partner programsChange Management: develop & implement a framework to synthesize People (Role) / Process / Technology changes at a Global and Regional level. Establish adoption tracking to ensure the business thrives toward accomplishing their target outcomes set-out in the transformation's business case. Connect a deep understanding of personas, employee engagement, external forces and regional nuances to introduce interventions that resonate with various stakeholders. Integrate the seller and partner experience, re-introduce partner alliance manager and partner sales roles, deepen incentives in partner program and activate global and regional communities around a north star vision for transformation. Value Development & Realization: for Salesforce to maximize our return on investment from transforming the A&C organization, we must lead with value as our guiding principle. We will develop & maintain the business value case, as well as showcase the value we've realized from committed investments. accomplish their growth objectives and where Salesforce's own platform can support next generation experiences.Salesforce's Alliances & Channels (A&C) Change Team is designed to lead the Alliances & Channels organization transformation journey. There are multiple functions to the team:Central & Global Change: establish a change strategy and plan that engages business architecture and experience teams to find key impacts and needs to internal and external personasRegional Execution: embed into the regions to contextualize changes to local market personas and leaders. Scaling impact and feedback through Train-the-Trainer with adapted content with leverages a Global Framework and agreements. Driving adoption through helping Global and Transformation Leaders identify local leaders empowered to bring about local change.Skills Enablement: Liaise with Alliances & Channels and Sales Enablement teams to establish learning journeys that incorporate job architecture and concurrent program and experience changes. Role OverviewSalesforce is seeking a Senior Manager to lead the Alliances & Channels Partner Transformation - APAC Change Management efforts. To continue leading the industry in AI+Data+CRM, Salesforce must transform the way we Go-To-Market with our customers and our partners. This role will be responsible for leading the Central, Global and Regional Change Management Teams.They demonstrate excellent communication skills and have the ability to engage with and become a trusted advisor to senior executive level stakeholders. Their program management expertise, team management and collaboration skills drive a productive environment for immediate team members & stakeholders to thrive.This role calls for an empathetic, strong, proactive, value-first leader who thrives in a fast-paced, collaborative environment and loves working with the best technology team in the world.Your ImpactEnsure a scalable and standard Change Management Plan & StrategyDevelop Impact & Needs Analysis documents for the top personas in Alliances & Channels both internal and ExternalDrive the creation of Content Creation in collaboration with Partner Tech, Business Transformation, Partner Program and CXO Offices; Filling in the gaps where foundCreating a Change Network in Region with local experts to anchor program priorities Establish Engagements-in-a-Box which are adaptable for Regional Markets including What's-in-it-for-Me and Real-Life user stories.Create a Train-the-Trainer calendar and ensure delivery of training content, feedback and learning circles, etc for change interventions that resonate in local marketsUtilize Adoption monitoring framework that connect with Business Value and Operational Key MetricsEstablish learning journeys with cross-functional learning teams and identifying skill needs that feed future iterations of job architecture.Know the Salesforce A&C stakeholders & effortlessly navigate across them as defined within the A&C Transformation Program Office & Governance frameworkBecome intimately familiar with PRM Product Capabilities in the context of the A&C Transformation roadmap, and how they enable value for our A&C personas, direct personas and partners.Participate in program governance forums across executive stakeholder audiencesThrive in ambiguity and constant change, while staying steadfast in the Salesforce/partner plan - "be the calm in the storm". Contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.Required Qualifications7+ years of experience in the technology industry, with a specific focus on front office transformation in a direct & indirect sales environment3+ years of experience in change management3+ years of experience in an Alliances & Channels organization2+ years of hands on experience with the Salesforce platform & the Salesforce ecosystemPrevious experience leading Partner & Customer Transformation programs in large, highly matrixed organizationsExperience working with large Channel, Sales, IT, & Finance organizationsExcellent communications and interpersonal abilities to collaborate optimally with executive level stakeholders. Exceptional communication and presentation skills.Strong relationship management, influencing and driving to success skills, with the ability to effectively engage with SVP+ level executivesExcellent program management experience including ability to create & maintain large, complex program governance models, executive dashboards, complex excel files, etc.Ability to bring together diverse individuals to achieve a common goal, overcome hurdles, and get resultsExceptional analytical, problem-solving and decision-making skillsAvailable to travel regionally and internationally up to 25% of the timeDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).Preferred QualificationsExperience with Salesforce Sales Cloud, Partner Relationship Management & Slack; especially using these capabilities in the context of an Alliances & Channels organizationExperience leading teams & deliverables as part of a Partner or Sales transformationExperience working with Product & IT teams in an Agile methodologyExperience in consulting, inclusive of System Integration & Management Consulting, at a Global System Integrator Note: By applying to the Senior Manager, Partner Transformation APAC Change Lead posting, recruiters and hiring managers across the organization hiring Senior Managers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.Benefits & PerksComprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!World-class enablement and on-demand training with Trailhead.comExposure to executive thought leaders and regular 1:1 coaching with leadershipVolunteer opportunities and participation in our 1:1:1 model for giving back to the community"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information" Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/09/2024 03:18 PM
Appeals Group Manager, Amazon
Amazon, Virtual, Any, India
BASIC QUALIFICATIONS- 2+ years of HR experience- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level- 5-7 years overall experience- Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards- Experience in a call center, distribution center, or manufacturing environment- Comfort with high volume workloads, experience with rapid and complex changing work environment, willingness to "roll up your sleeves"- Solutions-focused and comfortable working in an environment which demands strong deliverables- Bias for action, stellar work ethic, and desire to achieve excellence- Proven ability to handle confidential information and escalate issues when appropriateDESCRIPTIONWe are looking for a dynamic, organized, self-starter who thrives on leading teams, diving deep into the details, can make impartial decisions based on facts, and support employees through their Amazon journey. If this sounds like you, then join the Departures Team as a Group Manager. We are searching for an Appeals Group Manager to ensure proper and consistent treatment of employees, focusing on a positive associate experience in all steps along the way.This position will be responsible for leading a team of Appeals Administrators, ensuring processes are executed properly. This role will maintain a strong partnership with key stakeholders to resolve issues, identify gaps, and help to maintain HR standard work. This position will lead strategic projects within the Appeals Team, leveraging resources from cross-functional teams to deliver results.To be successful in this role, the ideal candidate comes with prior Amazon HR and management experience, has strong communication and interpersonal skills. The ideal candidate must be organized, have the ability to manage competing tasks, and is capable of working in a fast-paced environment. The candidate must operate with significant autonomy in this role. The candidate understands business priorities and translates them into the highest impact work. The candidate will help business leaders look around corners with data-driven recommendations that improve field application of policy, associate retention, contribute to process enhancements, improve training materials, and improve the overall employee experience.Key job responsibilities• Coaching and Knowledge Building: Be effective at coaching and giving feedback to direct reports to help develop talent and support career development. Identify training and upskilling within respective team. Analyze workflow data and translate findings into additional training, as needed.• Decision Making: Perform complex work that requires independent research and interpretation of processes and policy from both internal and external sources in ambiguous circumstances. Ability to prioritize multiple inputs and initiate course corrections for team in a complex, fast-paced environment.• Problem solving: Partner with stakeholders to quickly resolve escalations, track defects, document and share best practices to drive improvements. Respond to escalations, providing root cause analysis and implement solutions. Develop remediation plan and drive to resolution.• Data analysis: Analyze data to create business cases, influence policy and drive enhancements. May also include presentation of policy and process changes to senior level leadership. Analyze results and remove roadblocks for peers/team.• Continuous improvement: Understand business goals and recommend new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and development of Specialists and other internal customers across PXT and Operations.• Expertise: Acts as a subject matter expert for customers, team and vendors. Knows and works with outside sources to develop interpretations and solutions for complex issues. Has deep knowledge in process, with the ability to understand and complete process workload when necessary.• Customer service: Interface with various levels of the organization to identify and resolve both internal and external gaps. Respond quickly and accurately to questions from team, internal business partners, and customers including high level leadership teams. • Workflow and Escalation Management: Manage process workflows for a team of Appeals Advisors. Ensure that services are delivered to sites in a timely and defect-free manner - monitor against service level agreements. Respond to and resolve all escalations for assigned region. • Shift management: Provide training and guidance to team to deliver an excellent experience for our customers. Manage workflow and coordinate with other Appeals Team Managers to ensure seamless handoffs and an even distribution of tasks. We are open to hiring candidates to work out of one of the following locations:Virtual Location - INDPREFERRED QUALIFICATIONS- 5+ years of HR Generalist or HR Specialist in a corporate environment experience- 4+ years of using case management system, reviewing cases, determining appropriate processes and policies that apply to a specific situation, and resolving a case or establishing/executing a case management plan experience- Master's Degree or MBA in HRM or other specialized training in labor/ employee relations- Experience with the Amazon Appeals process- Experience with Case Management- Evidence of career development and/ or evidence of superior performance in previous roles- Experience supporting hourly employee client groups with employee populations of 2,000+Salary: . Date posted: 04/10/2024 10:41 PM
Finance Manager, Emerging Markets DEX Finance
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experienceDESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.Amazon seeks a Finance Manager to lead function/category specific finance activity. The person would play a key role in driving the Delivery experience charter for India and act as a program manager for emerging countries . The key task would be to help to help the business in decision support through data analysis and business insight and act as a copilot for the business. The Finance Manager position is based in Bangalore. Key responsibilities: Finance Manager will be a finance partner to the relevant business team. This includes, among other things, responsibility for financial metrics, reporting, forecasting and analysis. This individual will be an active member of the leadership team. The successful candidate will be strategic, analytical, and have the demonstrated ability to effectively manage the finances of a high-growth business. - Perform financial reporting, ad-hoc business analyses, and financial modeling. - Facilitate financial review meetings with business groups and work with business managers to ensure effective finance and cost management. - Work closely with the business managers to drive down inefficient costs and optimize for long term free cashflows - Manage the financial planning and analysis effort, using the key input levers to the business. - Develop ad hoc business analysis and present recommendations to senior management on strategic decisions, and planned future initiatives. - Establish and maintain operating and business metrics. - Facilitate the Business reviews with data analysis and follow through with business leaders on actionable items for improving business metrics over a period of timeWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsSalary: . Date posted: 04/10/2024 10:11 PM
Account Executive Marketing Cloud - Commercial
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way.With exciting new announcements about infusing AI into the worlds leading Marketing Cloud just this month at our global marketing event, Connections, this is an incredible opportunity to join one of the fastest growing teams at Salesforce.This role will join a successful team with an incredible culture of focusing on customer success, promoting internally, and giving you the tools and training to thrive in your sales career. Role Description We are looking for a "Hunter" sales executive with a track record of closing new business. The ideal candidate will have sales experience selling technology that helps transform their customers businesses.If you love the idea of breaking into new accounts, and helping a customer grow their business using the worlds best Marketing Technology, then this role is for you.The patch is dependent on the person and tailored to your skills. Your Impact You will own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales whilst growing existing accounts.Handling strategic accounts and relationships across the teamDrive Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence together with the Business Development Manager.Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).Engage with prospect organisations to position salesforce solutions through strategic value-based selling, case definition, return on investment analysis, references and analyst data.Own the end-to-end sales process through engagement of appropriate resources such as Core Sales teams, Sales Engineers, Professional Services, Executives, Partners etc.Daily update of the salesforce.com system with accurate customer and pipeline data.Accurate weekly, monthly and quarterly forecasting and revenue delivery.Strengthen client relationships through regular engagement and face-to-face meetings Basic Requirements Excellent interpersonal, communication and people skillsShown track achievement against targets and metricsCredibility internally and with customersValidated sales forecasting abilities and revenue achievementSuccessful history of net new business and existing business upsellConsistent overachievement of quota and revenue goalsExperience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care , and are on Fortune's Change the World list.We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.We provide other world-leading benefits to all our employees, including;Health, Life, Trauma and Income InsuranceMonthly Wellness AllowanceFlexible Time off & leave policiesParental benefitsPerks and discountsSalesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information" Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/10/2024 03:09 PM
Senior Category Manager, Automotive, Other hardlines
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of account management, project or program management or buying experience- Master's degree- Experience using data to influence business decisions- Experience driving internal cross-team collaboration- Experience with business analysis and P&L managementDESCRIPTIONAbout Amazon:Amazon strives to be Earth's most customer centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA.About the Role:The Automotive Category team in India is looking for a Senior Category Manager to own and drive scale-up of categories and critical customer-focused initiatives. The person who joins this team must share our passion and commitment for serving customers while also making Amazon a preferred partner for Automotive brands. S/he must be able to balance thinking big, working with ambiguity while driving speed of experimentation. We are looking for self-starters with strong analytical skills and result-orientation who can make and execute independent, data-driven decisions and work with senior stakeholders across borders, both internally and externally.Key job responsibilitiesThe successful candidate for this critical role will have strengths in independent problem-solving and working around constraints, demonstrate great "voice" and strong writing skills, show strong ownership and persistence, have proven leadership experience in managing projects, and be comfortable with evolving structure in a new space.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience driving direction and alignment with cross-functional teamsSalary: . Date posted: 04/12/2024 10:10 PM
Finance Manager, Customer LifeCycle, Marketing Finance
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of Accounts Receivable or Account Payable experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of creating process improvements with automation and analysis experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experienceDESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.Amazon seeks a Finance Manager to lead function/category specific finance activity. The person would play a key role in driving the Delivery experience charter for India and act as a program manager for emerging countries . The key task would be to help to help the business in decision support through data analysis and business insight and act as a copilot for the business.The Finance Manager position is based in Bangalore. Key responsibilities:Finance Manager will be a finance partner to the relevant business team. This includes, among other things, responsibility for financial metrics, reporting, forecasting and analysis. This individual will be an active member of the leadership team. The successful candidate will be strategic, analytical, and have the demonstrated ability to effectively manage the finances of a high-growth business. - Perform financial reporting, ad-hoc business analyses, and financial modeling. - Facilitate financial review meetings with business groups and work with business managers to ensure effective finance and cost management. - Work closely with the business managers to drive down inefficient costs and optimize for long term free cashflows - Manage the financial planning and analysis effort, using the key input levers to the business. - Develop ad hoc business analysis and present recommendations to senior management on strategic decisions, and planned future initiatives. - Establish and maintain operating and business metrics. - Facilitate the Business reviews with data analysis and follow through with business leaders on actionable items for improving business metrics over a period of time We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience- MBA, or CPA- Knowledge of SQL/ETL- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsSalary: . Date posted: 04/12/2024 10:04 PM
Associate Director of Sales (Bangalore Market)
Marriott International, Madikeri, Any, India
Job Number 24062533Job Category Sales & MarketingLocation Coorg Marriott Resort & Spa, Somwarpet Rd, Makkandur Village Post,, Madikeri, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.CORE WORK ACTIVITIESDeveloping & Executing Sales Strategies • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. • Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. • Assists with the development and implementation of promotions, both internal and external.Maximizing Revenue • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members.Managing Sales Activities • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Analyzing & Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals. • Assists Revenue Management with completing accurate six period projections. • Reviews sales and catering guest satisfaction results to identify areas of improvement.Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. • Ensures that a customer recognition program is in effect throughout Sales. • Executes and supports the company's Customer Service Standards and property's Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/12/2024 03:29 PM
Associate Director - Ad Sales, HGEC & Kids
Disney Interactive Media Group, Gurgaon, Any, India
Job Summary:About the Role:As the Region Head for Hindi GEC & Kids, the incumbent will be responsible for leading a team of Ad Sales professionals, devising regional sales strategies in line with the national plan, driving teams to achieve revenue targets, and anchor relationships with strategically critical key accounts and agencies in the territory.Context:Star Plus being the No 1 HGEC channel in the country, the quantum of business from every client is of significant value. Disney Kids channels cluster being leader in the genre with 5 channels to be managed, it is important to have a strong resource managing this portfolio.Star Bharat positions itself as a one stop destination for Romance with Love! A source of life, a beautiful feeling, a universal language that cuts across age, gender & culture with this beautiful emotion. The new positioning represents the emotion of following one's heart, aims to encourage viewers to fall in love and express themselves.Key Responsibilities:Strategic / Policy related KRAsCarving out a regional revenue generation strategy for the channels basis market analytics, understanding of channel performance and expectations; and basis this strategy lay the roadmap for quarterly/bi-annual/annual channel sales targets.Work closely with the National Channel Head to create the quarterly/bi-annual and annual sales plan by providing inputs specific to their region (key accounts and their expected advertising spends, understanding of categories etc.)Develop and maintain relationships with key stakeholders within agencies and brands - CMOs, Brand Leads, agency leads so as to act as a thought partner for them to help them bring in efficiencies in their advertising campaigns. Also have direct visibility on upcoming campaigns.Build strategies to strengthen relationships within existing clients and to identify new clientsOperational / Process / Technology related KRAsBuild a deep product (Genre/Channel) and market (clients, agencies) understanding along with economic factors that have a direct/in-direct impact on client spends.Prospect agencies and clients alike to sell our suit of offerings and solutionsLeverage key relationships with clients and agencies to drive high value deals, complex negotiations and identify opportunities to maximise market share and revenue. Map competition (Sales strategy/Programs/Clients) and use market intelligence to develop strategies to maximize market shareSupervise execution of deals and campaign effectiveness evaluation. Manage escalations and conversions based on post evaluation.Work with cross-functional teams internally to ensure campaign success, growth of partnerships and identify additional monetization opportunitiesWork closely with PRS and Operations teams to deliver on deals to exceed advertiser and agency marketing objectives and expectationsEnsure adherence to internal processes and compliance guidelinesFinancial Accountability / Commercial ImpactMonthly/Quarterly/Annual revenue projections for the regionDriving team towards accurate revenue projections and ensuring achievement of revenue numbers within timeframeEnsuring achievement of CPRP benchmarks and high market share by teamAchievement of CPRP benchmarks and high market share by teamDrive team to identify opportunities for additional revenue sources through non FCT avenues - Brand SolutionsContinuously strive to identify opportunities to maximise revenue opportunities in both TV and Digital, through a bundled approachPeople Management KRAsDriving and motivating the sales force to achieve numbers by undertaking reviews and sales funnels, and driving sales processesDeveloping talent and career management by identifying learning opportunities, recognizing and rewarding high performance and coaching and mentoringBuilding a culture of cross-functional collaboration and driving team to productively work across functions (PRS, Operations, Analytics etc.) and resolving escalations / conflict management where required.Managing performance of direct reports by continuous performance feedback, timely course-corrections and working with HR to launch performance plans as and when required. Ensuring similar practices are followed by all people managers within team.Performance Measures:• Revenue contribution• Price / yield• Client Count (Effective coverage)• Coaching and developing teamQualifications:• Minimum Qualification: MBA• Total of 11-14 years of experience with sales experiencePersonal Attributes:• Business acumen• Analytical thinking• Networking• Process orientation• Conflict management• Collaboration• Negotiation and InfluencingAbout Disney Star:Disney Star is a leading media & entertainment company in India that reaches over 700 million viewers a month in nine different languages. Our entertainment portfolio which cuts across general entertainment, movies, sports, infotainment, kids, and lifestyle content generates over 20,000 hours of original content every year.Disney+ Hotstar, India's leading streaming platform, enables us to reach and entertain audiences anywhere, anytime. Disney+ Hotstar has changed the way Indians consume their entertainment - from their favorite TV shows and movies to sporting extravaganzas.With leadership positions in every segment it occupies, Disney Star has been redefining the media landscape for more than 30 years now, anchored on the three pillars of story-telling, innovation and an unwavering focus on delivering to the expectations of our audiences. Join us, and let's continue to inspire a billion imaginations.About The Walt Disney Company (India): Star India has defined the Indian media landscape for more than 30 years, and is one of the country's leading media conglomerates, reaching more than 700 million viewers a month on TV across India and over 100 other countries. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Star India Pvt Ltd (SIPL) , which is part of a business we call The Walt Disney Company (India) .Salary: . Date posted: 04/16/2024 08:36 AM
Associate Director - Ad Sales, Star Gold, SUM & English Cluster
Disney Interactive Media Group, Mumbai, Any, India
Job Summary:About the Role:As the Region Head for Star Gold, SUM & English Cluster, the incumbent will be responsible for leading a team of Ad Sales professionals, devising regional sales strategies in line with the national plan, driving teams to achieve revenue targets, and anchor relationships with strategically critical key accounts and agencies in the territory.Context:Star Gold is our flagship Paid Hindi movie Channel in Tier-1 Market and is a critical part of any client's Hindi Speaking Market plan. It has been amongst the leaders in terms of reach across Hindi Movie channels and has been contributing significantly in terms of revenues. Also, Star Movies & Star World are our flagship English Channels and are the biggest platform for movie premieres, and impacts like Oscars and MasterChef Australia. The role is very critical in achievement of regular revenues, identifying MOTM sponsorships, and monetizing Impacts, as well as having a complete hold over the portfolio / territory.Key Responsibilities:Strategic / Policy related KRAsCarving out a regional revenue generation strategy for the channels basis market analytics, understanding of channel performance and expectations; and basis this strategy lay the roadmap for quarterly/bi-annual/annual channel sales targets.Work closely with the National Channel Head to create the quarterly/bi-annual and annual sales plan by providing inputs specific to their region (key accounts and their expected advertising spends, understanding of categories etc.)Develop and maintain relationships with key stakeholders within agencies and brands - CMOs, Brand Leads, agency leads so as to act as a thought partner for them to help them bring in efficiencies in their advertising campaigns. Also have direct visibility on upcoming campaigns.Build strategies to strengthen relationships within existing clients and to identify new clientsOperational / Process / Technology related KRAsBuild a deep product (Genre/Channel) and market (clients, agencies) understanding along with economic factors that have a direct/in-direct impact on client spends.Prospect agencies and clients alike to sell our suit of offerings and solutionsLeverage key relationships with clients and agencies to drive high value deals, complex negotiations and identify opportunities to maximise market share and revenue. Map competition (Sales strategy/Programs/Clients) and use market intelligence to develop strategies to maximize market shareSupervise execution of deals and campaign effectiveness evaluation. Manage escalations and conversions based on post evaluation.Work with cross-functional teams internally to ensure campaign success, growth of partnerships and identify additional monetization opportunitiesWork closely with PRS and Operations teams to deliver on deals to exceed advertiser and agency marketing objectives and expectationsFinancial Accountability / Commercial ImpactMonthly/Quarterly/Annual revenue projections for the regionDriving team towards accurate revenue projections and ensuring achievement of revenue numbers within timeframeEnsuring achievement of CPRP benchmarks and high market share by teamAchievement of CPRP benchmarks and high market share by teamDrive team to identify opportunities for additional revenue sources through non FCT avenues - Brand SolutionsContinuously strive to identify opportunities to maximise revenue opportunities in both TV and Digital, through a bundled approachPeople Management KRAsDriving and motivating the sales force to achieve numbers by undertaking reviews and sales funnels, and driving sales processesDeveloping talent and career management by identifying learning opportunities, recognizing and rewarding high performance and coaching and mentoringBuilding a culture of cross-functional collaboration and driving team to productively work across functions (PRS, Operations, Analytics etc.) and resolving escalations / conflict management where required.Managing performance of direct reports by continuous performance feedback, timely course-corrections and working with HR to launch performance plans as and when required. Ensuring similar practices are followed by all people managers within team.Performance Measures:• Revenue contribution• Price / yield• Client Count (Effective coverage)• Coaching and developing teamQualifications:• Minimum Qualification: MBA• Total of 11-14 years of experience with sales experiencePersonal Attributes:• Business acumen• Analytical thinking• Networking• Process orientation• Conflict management• Collaboration• Negotiation and InfluencingAbout Disney Star:Disney Star is a leading media & entertainment company in India that reaches over 700 million viewers a month in nine different languages. Our entertainment portfolio which cuts across general entertainment, movies, sports, infotainment, kids, and lifestyle content generates over 20,000 hours of original content every year.Disney+ Hotstar, India's leading streaming platform, enables us to reach and entertain audiences anywhere, anytime. Disney+ Hotstar has changed the way Indians consume their entertainment - from their favorite TV shows and movies to sporting extravaganzas.With leadership positions in every segment it occupies, Disney Star has been redefining the media landscape for more than 30 years now, anchored on the three pillars of story-telling, innovation and an unwavering focus on delivering to the expectations of our audiences.Join us, and let's continue to inspire a billion imaginations.About The Walt Disney Company (India): Star India has defined the Indian media landscape for more than 30 years, and is one of the country's leading media conglomerates, reaching more than 700 million viewers a month on TV across India and over 100 other countries. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Star India Pvt Ltd (SIPL) , which is part of a business we call The Walt Disney Company (India) .Salary: . Date posted: 04/16/2024 08:36 AM
Global Screening Operations India Support Lead
JPMorgan Chase, Mumbai, Any, India
Organization DescriptionThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Employer DescriptionJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Job DescriptionProcess : Global Screening Organization - SupportRole : Vice President (603)J.P. Morgan is a leading global financial services firm with assets of $2.3 trillion and operating in more than 60 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.GSO Support is focused on strategic initiatives to improve the client experience and drive operational efficiencies in collaboration with Operations. It encompasses STP Optimization by Hit Rate Management, Calibration, and Quality Assurance.Your Key Responsibilities would include: - Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels. The successful candidate will also be required to focus on controls management, stakeholder and driving changes In addition, focus on partnering with the Donor Location, Technology, Operations. Client Service teams and other stakeholders Identify opportunities for process efficiency & implement in a controlled manner Team management to not only meet objectives but also ensuring the morale of the team is high Work in partnership with Local/Global OCM team for QA Tests, MIS, Audit etc Works directly with senior managers to identify technology, resource and/or process needs. Identifies opportunities for improvements in the process and recommends solutions Develop an environment of continuous focus on quantifiable productivity and quality Participate or lead other sanctions Screening or Line of business aligned initiatives as necessary Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability Manage and execute complex projects and ensure that project deliverables are met with the appropriate due diligence and system integration Participating in meetings at the operational and project level, providing continuous feedback on project status Responsible for overall Performance Management and Talent Review processProblem Solving and Analysis Highly skilled at problem solving, ability to scope and provide structure to complex issues and provide insightful and timely remediation. Superior attention to detail so that documentational / reporting errors can be prevented. Ability to identify areas of opportunity for process improvement and build out recommendation to proceed Advanced numeracy and Microsoft skillsCommunication Strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives and clients Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team Ability to use effective systemic data driven reporting to support program reporting Actively contributes to program updates, Pod and team meetingsWorking Style and Influence Ability to handle multiple projects, manage personnel & teams in order to meet stakeholder expectations Ability to build and nurture effective and lasting relationships with colleagues, team members and stakeholders across multiple business lines and global locations Ability to work collaboratively and with effective influencing skills to achieve positive outcomes Ability to understand own role and those of other team members, not be overly rigid of existing roles and recognise at times the need for flexibility within roles to achieve the project and organisational objectives Able to work comfortably and confidently under pressure to achieve target deadlines Ability to work on a hands-on basis and not limit oneself to only tracking and reporting milestones Confident to raise concerns with leadership team and support resolution Possessing the passion, empathy and ability to lead a team, recognizing individuality, supporting growth through mentoring and coaching built on an unshakeable foundation of respect, diversity and inclusivity. Leads with confidence and courage, considerate of others, supportive during high pressure situations and celebrates successes equally of individuals and team alike.Qualifications Bachelor's degree in finance / accounting and M.B.A preferred - 12+ years experience in financial services industry. Experience and a strong working knowledge of various aspects of International Payment Processing Operations are mandatory. (Prior experience and working knowledge of compliance /sanctions screening is a plus) Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must."Diversity, Equity and Inclusion are the cornerstones of our culture at JPMorgan Chase. We embrace diversity, recognize that diverse talent strengthens our workforce and is linked to our success. We are bound to a culture of openness, meritocracy and believe in giving everyone an equal opportunity to succeed while bringing their whole & authentic selves to work. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We believe different perspectives add strength and creativity to the work we do and results in enhanced client & employee experience. If you are passionate, curious and ready to make an impact, we are looking for you to help us grow and position our businesses for the future."About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/15/2024 10:20 PM
Assistant Grounds Manager
Fairmont Hotels and Resorts, Fairmont Château Lake Louise, Any, Canada
Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized on-site staff accomodationOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionThe Fairmont Hotel seeks an Assistant Grounds and Equipment Manager to support in overseeing grounds maintenance, landscaping, and equipment management. Responsibilities include supervising the groundskeeping team, maintaining consistent and clear communication between the Grounds and Equipment Manager and the executive team within the hotel, maintaining high standards for outdoor areas. The ideal candidate has previous landscaping experience, strong leadership skills, and a commitment to safety and excellence.What You'll Be DoingPlan and design attractive and environmentally friendly landscape projects for summer operations which demonstrate an understanding of alpine horticulture and balance with the impact of the department's wintertime snow clearing and event operation.Prepared and capable of working in extreme weather and cold conditions (-50C or colder) throughout winter season.Plan and coordinate the construction of natural rink surfaces totaling 90,000 square feet (about the area of a Manhattan city block), an on-ground curling rink, and the main structure of the hotel's ice bar.Plan, coordinate, and balance seasonal events (Ice Magic carving competition, Pond Hockey Tournament, Ice Bar and Ice Castle build, other events as needed) with an understanding of their operational and environmental impact.Effective planning and use of resources - expense management and budget controls.Colleague performance management, development - including selection and training.•00 % accident-free workplace - with safety a proactive part of getting the job done.Exterior property facilities maintained allowing for Colleague and Guest safety - giving attention and having the foreknowledge of seasonal environmental dangers, including safety procedures for operating on natural ice rink surfaces, operation of heavy equipment through crowds, overhead roof hazard clearing.Strategy developed for winter removal of snow and ice, including work at height requirements and natural ice rink snow clearing safety.Development of standards - operating procedures and service policies that address the needs of all Guests and Colleagues.Ensure compliance with the collective bargaining agreement and work with the CAW in establishing a working relationship.Maintenance and effective use of hotel grounds equipment and vehicles - proficiency and capable of training effective operators in a variety of heavy equipment (plow truck, skid steer, front end loader, etc.) in variable conditions and environments (ice rink surfaces, roads, pathways).Contribute to hotel leadership team through networking, attendance at Leadership meetings and informal gatherings.Advertise and educate all Colleagues on grounds activities impacting the hotel.Assistance in the set up and removal of outdoor activities year-round.Environmental practices to be an everyday part of how the Grounds Department works.Compliance with all safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the hotel health and safety program.Adhere to all environmental policies - interpreting and clearing wintertime hazards, performing lawn and garden care, while adhering to the strict environmental policies with the National Park system.Coordination with other departments of the hotels for the functions and other jobs as assigned.Arranging yearly training for the staff.Developing and executing the effective plan for equipment and vehicles repairs under the department's use.Arranging and coordinating maintenance and preventative maintenance for all vehicles and equipment under the hotel's use.Other reasonable duties as assigned.QualificationsExcellent communication and interpersonal skills.Knowledge of equipment operation and maintenance.Strong organizational and leadership skills.Ability to work outdoors in various weather conditions.Commitment to environmental sustainability.Previous experience in groundskeeping, landscaping, vehicle maintenance or related field.Valid Alberta driver's license with recent abstractStrong problem-solving skills, analytical and strategic thinking is a plus.Additional InformationVisa Requirements: Applicants must be legally eligible to work in Canada. APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilitiesABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:04 AM
Banquet Supervisor - Full Time
Fairmont Hotels and Resorts, Fairmont Waterfront, Any, Canada
Company DescriptionTake part in the sustainable travel revolution at our harbor-front, eco-conscious hotel, which is home to Vancouver's first green roof and honey bee apiary. You'll be involved in building Fairmont Waterfront's ongoing reputation of excellence, which has recently seen us recognized as the 2nd Best Hotel in Canada by the readers of Conde Nast; Fairmont Waterfront offers relaxed luxury, incredible water views and is just steps away from Vancouver's seawall, Gastown and Canada Place. About us:Why work at Fairmont Waterfront?Deeply committed to sustainability and communityMore than 50% of leadership team including c-suite, are womenFirm believers in diversity - we have colleagues from 60 countriesPassionate advocates for the LGBTQSIA + community - 365 days of the year, gender inclusive change rooms, only hotel brand to participate in Vancouver Pride Parade, on-going diversity training for all colleagues, hotel level committee and representationIndustry leading Leadership program and learning program through our AcademiesGreat perks - Colleague Travel Discount program, food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program, Benefit Plan including medical, dental and vision coverage, Pension Plan, and more!One free stay through our Be Our Guest Program, in addition to an Employee discount card that provides up to 50% discounted rate for travel to over 5300 Accor hotels WorldwideFull rate of pay of $24.83/hour, following 90 days of serviceJob DescriptionBanquet SupervisorEngaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Waterfront a truly memorable affair. Your attention to detail and excellent communication skills as Banquet Supervisor will empower your team to deliver exceptional service to guests of our group functions.What you will be doing: Maintains, enforces, and enhances the Fairmont's Service Promises and standards as identified by Fairmont Hotels and Resorts Food & Beverage Standards Manual with respect to product and delivery and acts as a role model for exceptional performanceMaintains a high level of professionalism in all aspects of job performance, assuming at all times a positive, helpful and supportive attitude towards every guest and colleagueSupervises floor activity, and leads by exampleMaintains strong communication lines to the Banquet Managers and other Departments within the HotelFully adopts and promotes all Company Health & Safety and Sustainability policies and procedures to ensure a safe and responsible work environmentEnsures targets are met and exceeded towards JD Power Meeting Planner Satisfaction, departmental productivity goals and Colleague Engagement opportunitiesConducts on and off floor Performance Management including conducting colleague performance reviewsOversees and assists with Banquet Food & Beverage functions giving direction and training to service staffCreates a liaison between the Kitchen leaders/colleagues, Banquet colleagues and Convenors of a given functionMonitors the Banquet Porters and Servers to ensure that all work is completed as required and specified on the function contractsAssists the Banquet Managers as required in office work (i.e. billing, liquor consumption, scheduling, staff assignment, conducting performance reviews etc.) and other duties to be delegated and outlined by the Banquet ManagersEnsures that all Banquet equipment is maintained in perfect working conditionPerforms Server/Porter/Bartending/Cashiering duties as requiredWill be required to open or close the Banquet floor as business levels dictateQualificationsYour skills and experience include:Post Secondary Degree in Hospitality or Food and Beverage Management an assetMinimum two years Banquet Leadership or Serving experience in a Luxury Banquet/Conference operation comparable to Fairmont WaterfrontMust have strong, proven leadership qualities and excellent communication skillsAbility to delegate tasks to team members and facilitate the completion. Encourages colleagues with positive motivationCompletion of Level 1 or 2 First Aid course is an assetMust be a highly organized individual with the ability to handle a multitude of tasks, while maintaining composure, in an intense ever-changing environmentMust be effective at handling concerns in the work place including anticipating, preventing, identifying and problem solving when necessaryWorking knowledge of Microsoft Office, Sales & Catering OperaMust be flexible in terms of working hours and availability to work a variety of shifts, including but not limited to mornings, evenings, overnights, weekends, overtime shifts, split shifts and holidaysAdditional InformationVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:00 AM
Instock Manager, Amazon
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- Bachelor's degree in operations, supply chain or logistics- 3+ years of supply chain, inventory management or project management experienceDESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon Retail India Pvt Ltd (ARIPL) is hiring an Instock Manager to manage Dry Grocery business. Instock Manager will be responsible for the availability of our selection to customers: "what you do not have in stock, you cannot sell". This role will comprise demand planning, ordering, inventory management and setting up new processes to scale up as we plan to grow multi-fold in next few years. He/ She will work closely with multiple teams to create the optimal experience for the customer in a scalable way. The individual will track key metrics and drive improvements through actionable plans. He/ She will provide leadership on supply chain topics and ensure alignment with business strategy. The right candidate for this position should enjoy working in a start-up environment where collaboration, flexibility and a sense of humor are highly valued.A day in the lifeAbout the hiring groupJob responsibilities • Manage inventory availability and inventory health including: improved in-stock rates, inventory planning and systematic forecasting. • Partner with internal teams to help create and drive tools and process improvements that affect purchasing and vendor management workflow • Drive process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times, while increasing innovation, automation, and economies of scale • Partner with vendor managers in driving sales and profitability growth • Drive complex business analysis that identifies opportunities to improve cost structure and profitabilityWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Experience in Retail or wholesale business- Knowledge of the principles of statistical inventory controlSalary: . Date posted: 04/18/2024 09:19 AM
Financial Analyst II, IN Operations Finance
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- MBA Finance/ Chartered AccountantDESCRIPTIONrekindle programNote : For more details on rekindle program, pls visit - https://www.amazon.jobs/en/landing_pages/rekindleAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon seeks a Financial Analyst to lead business specific finance activity. The person would play a key role in driving the function's agenda and would work as copilot in delivering the business result. The key task would be to help the business in decision support through data analysis and business insight. The Financial Analyst position is based in Bangalore. Key responsibilities: Finance Analyst will be a finance partner to the operations team. This includes, among other things, responsibility for financial closures, financial metrics, reporting, forecasting and analysis. This individual will be an active member of the leadership team. The successful candidate will be strategic, analytical, and have the demonstrated ability to effectively manage the finance activities of a high-growth business: - Perform financial month end closures, reporting and support monthly P&L analysis and Financial forecasts. - Support in monthly/quarterly financial closing activity in close co-ordination with business and accounting teams - Closely monitor and control opex budget for the business. Evaluate and question the opex requirements and continuously benchmark cost productivity for the business. - Facilitate financial review meetings with business groups and work with business managers to ensure effective finance and cost management. - Assist in Measuring and reporting progress on key goals for the business team in a timely manner - Measuring and monitoring of metrics for new business initiatives - Provide inputs for monthly and quarterly business reviews in a timely manner. Facilitate the business reviews with data analysis and follow through with business leaders on actionable items for improving business metrics over a period of time. - Perform ad-hoc business analyses, and financial modeling. Present recommendations to senior management on strategic decisions, and planned future initiatives. We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Proficiency in Data query writing and Analytics.Salary: . Date posted: 04/18/2024 09:16 AM