Organization DescriptionThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Employer DescriptionJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Job DescriptionProcess : Global Screening Organization - SupportRole : Vice President (603)J.P. Morgan is a leading global financial services firm with assets of $2.3 trillion and operating in more than 60 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.GSO Support is focused on strategic initiatives to improve the client experience and drive operational efficiencies in collaboration with Operations. It encompasses STP Optimization by Hit Rate Management, Calibration, and Quality Assurance.Your Key Responsibilities would include: - Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels. The successful candidate will also be required to focus on controls management, stakeholder and driving changes In addition, focus on partnering with the Donor Location, Technology, Operations. Client Service teams and other stakeholders Identify opportunities for process efficiency & implement in a controlled manner Team management to not only meet objectives but also ensuring the morale of the team is high Work in partnership with Local/Global OCM team for QA Tests, MIS, Audit etc Works directly with senior managers to identify technology, resource and/or process needs. Identifies opportunities for improvements in the process and recommends solutions Develop an environment of continuous focus on quantifiable productivity and quality Participate or lead other sanctions Screening or Line of business aligned initiatives as necessary Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability Manage and execute complex projects and ensure that project deliverables are met with the appropriate due diligence and system integration Participating in meetings at the operational and project level, providing continuous feedback on project status Responsible for overall Performance Management and Talent Review processProblem Solving and Analysis Highly skilled at problem solving, ability to scope and provide structure to complex issues and provide insightful and timely remediation. Superior attention to detail so that documentational / reporting errors can be prevented. Ability to identify areas of opportunity for process improvement and build out recommendation to proceed Advanced numeracy and Microsoft skillsCommunication Strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives and clients Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team Ability to use effective systemic data driven reporting to support program reporting Actively contributes to program updates, Pod and team meetingsWorking Style and Influence Ability to handle multiple projects, manage personnel & teams in order to meet stakeholder expectations Ability to build and nurture effective and lasting relationships with colleagues, team members and stakeholders across multiple business lines and global locations Ability to work collaboratively and with effective influencing skills to achieve positive outcomes Ability to understand own role and those of other team members, not be overly rigid of existing roles and recognise at times the need for flexibility within roles to achieve the project and organisational objectives Able to work comfortably and confidently under pressure to achieve target deadlines Ability to work on a hands-on basis and not limit oneself to only tracking and reporting milestones Confident to raise concerns with leadership team and support resolution Possessing the passion, empathy and ability to lead a team, recognizing individuality, supporting growth through mentoring and coaching built on an unshakeable foundation of respect, diversity and inclusivity. Leads with confidence and courage, considerate of others, supportive during high pressure situations and celebrates successes equally of individuals and team alike.Qualifications Bachelor's degree in finance / accounting and M.B.A preferred - 12+ years experience in financial services industry. Experience and a strong working knowledge of various aspects of International Payment Processing Operations are mandatory. (Prior experience and working knowledge of compliance /sanctions screening is a plus) Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must."Diversity, Equity and Inclusion are the cornerstones of our culture at JPMorgan Chase. We embrace diversity, recognize that diverse talent strengthens our workforce and is linked to our success. We are bound to a culture of openness, meritocracy and believe in giving everyone an equal opportunity to succeed while bringing their whole & authentic selves to work. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We believe different perspectives add strength and creativity to the work we do and results in enhanced client & employee experience. If you are passionate, curious and ready to make an impact, we are looking for you to help us grow and position our businesses for the future."About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/15/2024 10:20 PM