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Youth Worker
I WORK FOR SA, CAVAN
Role Highlights Have an impact on the youth of South Australia Work with a dynamic and enthusiastic team Multiple Term Vacancies Available (Pool)Role DetailsAre you interested in working with children and young people?Are you looking for the next step in your career and want to have apositive impact?We’re looking for people who are calm, empathic, level-headedand above all have the natural ability to ‘click’ withchildren and young people.Perhaps you have a background in coaching sport or working withAboriginal communities?Maybe you have life experiences that have led you to want to helpothers?Read on if you would like to:• Support and mentor young people so they can thrive.• Create opportunities for young people to participate morefully in their community.• Provide opportunities for Aboriginal young people to connectwith their culture.• Pursue a career that is challenging and highlyrewarding.Where you would be based:Kurlana Tapa Youth Justice Centre in Cavan (Adelaide) is acustodial facility that provides a safe and secure environment foryoung people aged 10 to 21 years, who are either in custody or arerefused police bail. Consistent with international best practice,the Centre utilises a state-of-the-art security system, allowing anopen campus environment that supports rehabilitation, learning,participation and social development. The facility is undergoing asignificant upgrade due for completion in late 2023, that willdeliver cutting edge facilities that consider both the physical andpsychological impacts of a custodial environment on youngpeople.What you would be doing as a Youth Worker, you will behelping to:• Maintain the care, safety, and supervision of young peoplein a custodial environment.• Increase the social and life skills of young people incustody.• Assist with effective transition into the community and/orreconnection with their families, family-based care providers orother suitable care options.• Assess and respond to the individual needs of young peopleto increase their chances of successful, positive behaviourchange.• Deliver programs and services that facilitate thedevelopment and rehabilitation of young people.• Ensure young people have opportunities to experienceeducation and opportunities for social, sporting, and culturalactivities.What we can offer you:• Employment at the OPS3 level - $65,606 - $69,919 per annum(shift penalties will apply which can increase your salary by up to$15,000 per annum).• A meaningful career opportunity in a values-basedorganisation.• On the job training and continuous learning.• Opportunities for career progression.• Support to complete nationally accredited training paid forby DHS.DHS will require you to:• Hold a current Senior First Aid certificate, or be willingto obtain one prior to an offer of employment.• Hold a current Australian driver’s licence (fulllicence, minimum class ‘C’ – South Australian)and be willing and able to drive all government vehicles withinyour licence classification during the course of your duties.• Complete a nationally accredited youth work relatedCertificate IV program (fully funded by DHS) within the first 12months of your employment to support and develop your practice inthis role.• Undergo and maintain a ‘suitable’ psychologicalto work at Kurlana Tapa Youth Justice Centre (or any other trainingcentre established under the Youth Justice Administration Act2016).• Undertake relevant medical and functional assessments toensure your safety and suitability to support young people in acrisis.• Gain a National Police Check (NPC) and Department of HumanServices (DHS) Child Related Employment Screening (Working withChildren Check) prior to commencing employment and during youremployment.• Be available for shift work including nights, weekends, andpublic holidays.About the Department:The Department of Human Services (DHS) is one of SouthAustralia’s most diverse Government departments. Ourcommitment is to create a society where all people feel valued andhave access to quality services.Working for DHS is a hugely rewarding experience, whatever role youchoose.We value our workforce and offer a wide variety of careerprospects, flexibility, work-life balance, as well as promotionalopportunities and excellent employment conditions.Working in DHS will provide you with:• Access to salary sacrifice arrangements and superannuationbenefits.• A work environment where diversity is valued and individualcontributions are recognised.• Opportunity to participate in leadership programs.• Career pathways and opportunities to develop new skillsthrough mobility and secondments.Our Recruitment Process:Due to the nature of the role, our recruitment process includes arange of activities such as:• A pre-screening interview on the phone.• A behavioural job interview face to face.• Role playing exercises.• A group exercise.• A personality evaluation questionnaire.If you are recommended from your performance in these activities,two referees will be contacted, one being your current line manageror supervisor.If you are successful in this process, you will be required toundertake a medical and functional assessment in addition to apsychological assessment to secure a contract in the Youth Workerrole.Our recruitment is ongoing, and you can apply at any time for thisopportunity. Intakes vary depending on organisational needs.If you are recommended and placed in our Employment Pool, yourapplication will remain active for 12 months.You could be contacted at any time during this period and offeredan opportunity to commence employment with us (which includesinduction and training).Important things you need to know:• Before applying, review all the essential requirements andspecial conditions as detailed in the attached RoleDescription.• Young people in custody require attention and supervision atall times.• Our shifts rotate and include AM and PM shifts. The startand finish times may vary, however as a Youth Worker you will berequired to work across only the AM (6:50am to 3pm), PM(2:50pm to 11pm) shifts.• Shift work also involves working weekends and PublicHolidays which attract generous penalty rates. You are stronglyencouraged to consider this aspect of the role and whether it suitsyour circumstances.• Applicants who hold a nationally accredited Certificate IVin a youth work related discipline are encouraged to apply ascredits towards the DHS program may apply.Special ConditionsNational Police Check required.Employment-related Screening Check required.Some out of hours work may be required.Some interstate and intrastate travel may be required.Must hold a current Australian issued driver’s licence(equivalent to minimum class C).About the BusinessCommunity and Family Services supports vulnerable people andfamilies to participate in social and economic life and buildstronger communities. This division comprises three key areas:Safer Family Services (SFS) provides awide range of intensive family support services to children, youngpeople and families experiencing a high risk of statutoryintervention from the child protection or youth justice systems.Services also include family support, community development andparenting and youth programs.The Office for Women works acrossgovernment and the community towards achieving gender equity andpositive change for women in South Australia by developing policyand advising on issues affecting women to improve their safety,wellbeing and economic security. The office also oversees theWomen’s Information Service to support women over the phone,online and in person, as well as regional safety hubs across thestate.Communities and Justice works towardsbuilding community safety and wellbeing by providing support andservices to children, young people and families in the youthjustice system, building the capacity of communities throughcommunity development projects and working in partnership with thecommunity services sector to respond to people with complex andexceptional needs.Salary Range: $66,590-$70,968 (OPS3)Location: CavanEnquiries: [email protected] InstructionsResume and Cover LetterYou are required to submit a cover letter, up to a maximum oftwo pages, addressing how your skills and experience align with therole specific capabilities and attach your current resume via theonline application form. For more information about applying, referto our Job Application Guide Screening ChecksIf you are new to the department and are invited to aninterview, you will be required to produce a National Police Check,which has been issued within six months of your application for therole. National Police Checks can be applied for viathe South Australia Police or through an Australian Criminal Intelligence Commission accredited body.If the role you are applying for also requires anEmployment-related Screening Check, you will be required to undergosuch assessment as is advised by DHS, including periodic assessmentduring your employment. DHS is committed to creating an inclusive workplace andproviding equitable services to all South Australians. This ensuresthat all people feel welcome to work with us and access ourservices, including people identifying as Aboriginal, living withdisability, LGBTIQA+, youth, mature age, and from different ethnic,linguistic, religious and cultural backgrounds. Applications close: 27/05/2024 11:30 PM Attachments:- Role Description - Youth Worker - OPS3.pdfFlexibility StatementThe South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Engineering Manager
Konnecting, Adelaide, All Adelaide
Work with the experts in the industry that create impactful products.Great working environment and long-term career growth opportunity.Excellent salary package including Sponsorship and full relocation.OUR CLIENT Our client is a global packaging manufacturer, distributor, and visual communication solutions company, providing an extensive range of tailored packaging solutions. This includes the design and manufacture of packaging products such as glass bottles, beverage cans, corrugated boxes, cartons, and point-of-purchase displays. Moreover, also offers broad end-to-end packaging solutions, including global product sourcing, distribution, design, printing and warehousing optimization. ABOUT THE POSITION The primary responsibility of the Engineering Manager is to oversee and enhance the 24/7 maintenance and engineering operations at the Glass facility. The Engineering Manager will play a pivotal role in ensuring the reliability, safety, and efficiency of our manufacturing processes, machinery, and infrastructure. This critical role demands not only management expertise, but also strong leadership skills to promote a collaborative results driven approach integrating the engineering and maintenance teams with operational teams driving a culture of continuous improvements. The role reports to the Operations Manager and has responsibility for 7 direct reports from 5 multi-level within operations. Areas of scope includes: Operations team and Job Change Mechanical Trades Electrical Trades Process Engineering General Maintenance Facilities Leadership and Team Management: Provide leadership and direction to a team of skilled engineers, technicians, and maintenance personnel. Actively promote the integration of the engineering and maintenance teams with operational teams using IWS (Integrated Work Systems) principles as the foundation for achieving outperformance. Promote a culture of safety, teamwork, and continuous improvement within the engineering and operations teams. Maintenance Strategy and Planning: Develop and implement a comprehensive maintenance strategy to maximize equipment uptime and reliability. Create and manage preventive and predictive maintenance programs to reduce downtime and improve operational efficiency. Equipment Maintenance and Repairs: Oversee the maintenance, repair, and troubleshooting of production machinery, equipment, and facilities. Coordinate with external vendors and contractors as needed for specialized repairs and maintenance services. Budget Management: Develop and manage the departmental budget, ensuring cost-effective maintenance practices while meeting operational needs. Identify and recommend capital investments for equipment upgrades and replacements. Safety and Compliance: Enforce and promote strict adherence to safety protocols and regulations to maintain a safe working environment. Ensure compliance with environmental, health, and safety standards. Training and Development: Provide training and professional development opportunities for the maintenance and engineering team members. Keep abreast of industry best practices and technological advancements to drive innovation. Sustainability: Coordinate and support the development of the site’s Sustainability Improvement Plan ensuring alignment with the Eco Targets. Developing, ensuring implementation, and reviewing process of sustainability programs. Advise new team members and employees on environmental practices and policies relating to sustainability. Reporting actions and providing regular feedback to Corporate and other appropriate stakeholders. Engineering: Offer advice and possibly assistance during breakdowns to shift personnel during and out of normal hours of work. Share gained knowledge and experiences with other relevant employee’s to achieve a shared knowledge base. Work with Supervisors and reports to achieve Key Performance Indicators set for the Engineering Department. Develop and maintain a sound working partnership with engineering partners. Down Time Ensure downtime is measured, analysed and prioritised to ensure plans are in place and executed to address downtime. This will involve co-ordination with all operational functions. Essential Criteria: Mechanical / Electrical Degree essential Management Post Graduate Qualifications desirable; Trade background desirable. At least 10 years of proven track record in Engineering Maintenance Management. Hold comprehensive knowledge of the glass manufacturing industry and its specialised equipment Proven experience managing a complex engineering department in a high volume 24/7 or shift environment. Extensive experience in Electrical or Mechanical disciplines. Strong leadership skills with the ability to manage multiple divisions and reportees. Display a high level of time management skills and excellent communication Develop and maintain relationships with key internal and external stakeholders, Commitment to relocating and building a rewarding life in Australia. Compensation Excellent remuneration commensurate to relevant skills and experience. Plus family visa sponsorship and relocation assistance. How to Apply Please email your application letter with your resume to . About Konnecting Konnecting is an Australian Skilled Migration & Recruitment Consultancy that sources candidates for niche and specialist roles. We are also a registered migration agency that processes the Australian employer sponsored 482/457 visas. For more positions offering visa sponsorship, or for other Australian visa information, please visit www.konnecting.com.
Sales Support Professional_Export System
Siemens, Thane, Any, India
We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.Your new role - challenging and future-oriented:. Receive and acknowledge order with sign-off from sales/acquisition team as per defined process (checklists/documents) and protocols.. Transfer Techno-commercial order related details to engineering as per defined process (order input documents) and protocols once the order is received from sales/acquisition after thorough review.. Review and identify along with proposals order requirements for non-standard, long lead items, etc. and take appropriate actions to ensure project timelines are maintained.. Monitor job milestones and ensure delivery adherence.. Perform the commercial review (payment terms, LD etc..) as well as offer validity of bought-out materials.. Co-ordinate and obtain the technical clarification / attend KOM with Customer.. Collaborate with proposals, engineering, and factory for design, documentation, manufacturing, and testing activities to ensure timely execution of order as per defined milestones.. Submit drawings to customers, incorporate customers' comments and will visit customers for approvals if required.. Maintain order documentation inline with project requirements ensuring archiving and easy retrieval during and post order completion.. Interface with customers and other stakeholders to clarify and resolve engineering & project related issues.. Responsible for change and claim management to maintain/exceed profitability of order.. Arrange for dispatch clearance from customer & co-ordinate with factory for dispatch.. Handling of bought-out equipment like bus duct, Control and relay panels, adaptors, site activity, etc.. Responsible for handling post-supply/site queries and creating the CFR on receipt of quality related site complaints and coordinating with customer service & logistics team for dispatches.. Stay closely connected with the customers/regional companies and provide extensive support to the customers on a regular basis.What do I need to qualify for this job?. Bachelor's degree in electrical engineering or its equivalent. Minimum 5-8 years' experience in order/project management. Good knowledge of switchgear fundamentals, great understanding and interpretation of customer technical specifications and Single Line Diagram.. Sound background of Medium & Low Voltage products / Systems.. Possess strong negotiation and convincing skills.. Good communication skills with great Customer orientation. a high level of motivation, sense of urgency, and energetic approach to job duties and requirements along with team working skills.. Must have excellent verbal, written communication, and presentation skills to communicate technical information within Siemen and customers.. Strong interpersonal skills, ability to work and prioritize in a fast-paced environment is essential forsuccess.. Proven track record of interacting professionally and positively with all levels of the organization.. Excellent organization and time management skills with ability to manage and respond to changing priorities.. Competent with Microsoft Office suite (Excel, Word, PowerPoint, etc.), PowerBI, etc.. This profile requires travel to Siemens factories and customer sites as per need.WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/10/2024 02:20 PM
Custodian/Janitor (Day Shift)
Compass Group Canada, Alliston, Ontario, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Start: As soon as possible Status: Full-Time Schedule: M-F 6:45am - 3:15pmWage: $17.14/hour Location: 4700 Industrial Pkwy, Alliston ON, L9R 1W7ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group Canada operating in the business & industry sector. Along with providing IFM services to the Canadian Headquarters of several multi-national businesses, ESFM's list of clients include household names in the Telecommunications, Entertainment, Pharmaceutical, Gas & Oil, Food Processing and Automotive markets.ESFM self-performs 80% of all IFM solutions provided to clients. This model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees.Job DetailsStart: As soon as possible Status: Full-Time Schedule: M-F 6:45am - 3:15pmWage: $17.14/hour Location: 4700 Industrial Pkwy, Alliston ONJob SummaryHow you will make an impact:You will be responsible for keeping buildings clean and orderly, and performing heavy cleaning duties, including cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish.As a Custodian/ Janitor, you will: Collect and dispose of trash following approved procedures and infection control plans Dust and damp mops floors following approved procedures Move equipment and furniture for proper cleaning and place furniture back in correct placement Clean assigned areas with the use of assigned materials and equipment. Sanitize all surfaces. Wash walls, windows, furniture, baseboards, and other items to maintain a clean, safe environment for patients, visitors, and staff Seek out areas requiring cleaning; take initiative to complete the task Complete all tasks assigned by supervisor Strip, scrub, buff and refinish floors, shampoo carpet About you: Previous housekeeping/custodian experience is an asset WHMIS and BSW Certifications an asset Good command of English language, both verbal and written Ability to follow written and verbal instructions Able to work independently and as part of a team Physical ability to perform all aspects of the job Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/12/2024 04:12 PM
Guest Relations Manager
Fairmont Hotels and Resorts, Fairmont Royal York, Any, Canada
Company DescriptionFor over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionWhat you will be doing to Create the Essential Toronto Experience:Seeking a dynamically motivated, multi-tasked individual for the position of Guest Relations Manager. Candidates should be goal oriented to be a future Front Office Manager at a large hotel. The Guest Relations Manager would be responsible for daily operations of the Front Office (including Front Desk, Guest Services and Concierge), including providing support, coaching, and directing over 100 Front Office Heartists. The Guest Relations Manager will work closely with other teams within the "rooms division" as well as all other departments in the hotel.Supporting company and hotel policies and procedures including the promoting and participation in Colleague Engagement, Health and Safety, and guest experience initiatives.Participating in scheduling and supervising a team of 100+ colleaguesAbility to work effectively and provide leadership in a large management team with shared responsibilitiesOversee Front Office daily operations as "manager on duty", with direct accountability for leadership of Front Office operations (Front Desk, Guest Services and Concierge)Ensure service standards are met and exceeded i.e. Perfect Arrival, Perfect Departure, anticipation of guest needs, up selling, scheduling, payroll, etc.Responsible for ensuring that all guest issues/complaints receive prompt action and follow up and are communicated effectively to all relevant areasTaking charge of Groups and Conventions from a Front Office perspective from pre-convention to post-convention stage, including pre-convention meeting attendanceLiaise with key departments ( Housekeeping, Food & Beverage, Royal Service, Reservations and Sales and Conference Services ) to ensure smooth sense of arrival and departureAssist as needed to ensure the success of daily hotel operationsParticipating in interviewing, recruiting and selection of new team members and supervisorsLiaise with VIP parties ( i.e. State Visits) special attention guests, ensuring that accommodation is in order, inspecting where necessary, greet, escort and contact when possible upon arrivalLiaise with the F&B team to ensure proper communication of amenities and guest requests.Thorough knowledge of function bookings and their effect on lobby and public areasAttendance at all required Hotel meetingsThorough knowledge of emergency procedures ( Emergency Preparedness Manual ) and general crisis situation proceduresAll other duties as assignedQualificationsExcellent knowledge of Front Office ProceduresKnowledge of Micros Fidelio Opera and Microsoft Office ApplicationsMinimum of two years as a senior manager within the Front Office or Front Office Manager at a small to mid-sized hotelHighly organized, career and result oriented with the ability to be flexible with hours, days off, assignments and additional duties.Must be able to work well under pressure in a fast-paced and constantly changing environmentMust possess excellent interpersonal and motivational skillsExcellent written and verbal communications skillsDiploma/Degree in Hotel Management an assetSecond, third language an assetPhysical Aspects of Position include but are not limited to the following: Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsConstant kneeling, pushing, pulling, liftingFrequent ascending or descending ladders, stairs and rampsAdditional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyComplimentary, daily shift meals provided in our staff cafeteriaDry cleaning of business attire Learning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:10 AM
Front Office Manager
Fairmont Hotels and Resorts, FAIRMONT MUMBAI SAHAR, Any, India
Company Description"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Job DescriptionReporting to the Director of Rooms, The Front Office Manager is responsible for ensuring we provide the highest level of guest service and ensuring that standards are maintained . The Front Office Manager will also lead and drive forward a motivated team of managers within the department and continuously look for ways to enhance growth and development for future leaders. Guest Experience Maintaining and improving standards in all areas of operation relating to Guest Experience.Maintaining, improving & optimising the guest experiences throughout the hotel.Overseas and directs all aspects of the guest relations function to achieve the highest possible guest satisfaction.Dealing with High Profile guests from arrival to departure.Ensure that guest requests and complaints are satisfactorily resolved.Developing and enhance WBK guests experience as well as High Profile and High Maintenance recognition and satisfaction.Ensuring all needs are met and exceeded during all guests' stay.Relationship-building with guests and agents.Maintaining a strong presence amongst guests.Actively seek innovative ways to enhance the overall product to maximize guest experience.Learning and Development within the department.Providing necessary direction and support to the Assistant Front Office Manager.To ensure effective liaison between Front office staff and other departments.To be available for all staff related queries and guest complaints.Completing performance reviews and offering continues support to enhance skill development.Identifying training needs and ensuring that training is scheduled accordingly. to improve guest overall experience and staff general knowledge of the product and service provided.To draw up induction programmes and to ensure an effective Godparent system for all new staff members are in place.To facilitate the Cross Training Program which allows participants to receive adequate training to further their knowledge.Responsible for all Front Office recruitment and ensuring adequate staff compliment according to hotel occupancy.To mentor, coach, counsel and discipline staff as required according to the code of conduct provided by Cape Grace.Empowering Supervisors / first line managers to drive leadership with in the department and keeping them accountable to take action when team members are not performing up to standards.Cultivating a positive atmosphere to ensure effective communication, involvement and learning ability. Allowing all staff to participate in sharing best practices.Coaching the team to handle conflict in an effective mannerism that would uplift the team and enhance overall guest experience.Key Responsibilities and Duties:Ensuring department procedures and systems are maintained and effectively operated.Continuously evaluates department Standard Operating Procedures.Audit and development of guest information data on Opera.Drive Leading Hotels of the World and ALL Loyalty standards.Creating an environment that supports innovation and look for opportunities to improve operations.Pro-actively try out new ideas and technologies that would streamline. productivity and enhance overall guest experience in line with the budget and capex submission.Ensure productive and efficient communication between departments.To ensure effective running of PMS and all related interfaces.Building and improving on relationships with agents.Models the Organizational Values and Fairmont Standards.Reduction of departmental glitches to an acceptable weekly standard by minimizing revenue loss.Encouraging the use of the "Generosity Pot" across departments.Has operational managerial responsibility over all departments in the absence of the Exec and Department Head.Has responsibility for ad hoc project teams.Participates in ad hoc On Job Training and coaching in departments to ensure effective service and operations.Has a thorough knowledge of the hotel and all services provided to the guest.Maintains the high standard of service, appearance and social skills set according to the company policy.Works in harmony with all departments and employees, is willing to assist others if and when required.Attends all training workshops as and when required and deemed Mandatory by the Director of Rooms Division.Is familiar with all policies and procedures, house rules, LHW standards, All Loyalty Program, fire-, security-, and emergency procedures as well as all checklists pertaining to the position.Performs any reasonable duty as instructed by the Director of Rooms Division.Financial Attributes:Maximising revenue for the Front Office Department, including the promotion of all other hotel outlets.To prepare, submit and analyse the annual Front Office Budget for Revenue and Expenses.Ensure a controlled O-status and debtors' status within the department.Controls and provides feedback on revenue and operational expenses monthly.Ensure regular and consistent pit checks so that all revenue is correctly accounted for and posted.Ensure that all vouchers and gift cards are correctly recorded and accounted for.Encourage all employees to upsell the products and services and to achieve agreed sales objectives.To ensure accurate and timeous submission of all reports and relevant administrative work.Develop, implement and maintain new incentives to motivate all front office colleagues so as to maximize hotel revenue.Ensures effective utilization & productivity of all colleagues through staff planning, hiring, scheduling & adhering to budget.Driving the guest recovery program with a minimum of cost to the hotel while ensuring the appropriate level of guest satisfaction is maintained.Works with departments to reduce the cost of operation however to maintain the quality of overall guest experience.Encourages upselling of all rooms, hotel facilities and outletsEncourages concierge to promote the upselling of the hotel chauffeur vehicleQualificationsJob Requirements and Qualifications:A hospitality; management and/or similar qualification will be highly advantageousAt least 3 years Management experience; preferably gained in a 5 star environmentComputer literate on the MS Office Suite (Word, Excel and PowerPoint) as well as Opera CloudFluent in English (written and spoken). A foreign language is advantageousProven abilities in:Guest relationsSales - Ability to Upsell the hotel facilities and outletsTime and workflow managementHighly experienced in employee managementEffective decision-making and judgementConflict resolutionInterpersonal communication skillsDelivery to required standards in a fast-paced and dynamic environmentAdditional InformationOur commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.Salary: . Date posted: 04/17/2024 06:05 AM
Food and Beverage Inspire Leader Program
Fairmont Hotels and Resorts, Fairmont Winnipeg, Any, Canada
Company Description"Why work for Accor?" We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionINSPIRE: Be The Future of Hospitality, Food & Beverage The Inspire Leadership Development Program offers promising talent - like you - an opportunity to start your career journey with Accor. From luxury to economy, our brands meet the desires of all guests and employees - we connect hearts all around the world.At Accor, we are united by the same passion for welcoming people and driven by the same promise: Feel Welcome. We make this promise resonate in our 4,500 addresses across 100 different countries, with new addresses opening every two days. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts, we want to open up new ways towards positive hospitality. We invite the world to come along with us. To give the future a better welcome.We put people at the core of everything we do by offering an optimal employee experience. Today our group is transforming from the inside to devise tomorrow's hospitality. Thanks to INSPIRE, you can help make an impact on this exciting transformation.Enjoy yourself. Dream big for your future. FEEL WELCOME, FEEL VALUED.During a 12 to 18-month period, you gain valuable F&B Supervisor leadership experience, while also benefiting from other program features listed below:You have a customized INSPIRE Program Outline:Rotation - As part of your orientation and onboarding, rotate between several departments across the property, thenSpecialization - Develop your expertise by specializing in a division, and working in three departments with specific focuses. (Banquets, F&B Venues, and Stewarding)OTHER PROGRAM FEATURES:You can explore multiple departments to understand fundamentals of hospitality and your property's operationsA Peer Ambassador helps you settle into your role, your responsibilities, and life as a hospitality professionalA Mentor guides your progress, allowing you to learn by exampleYou receive networking opportunities - connecting digitally and in-person, building your network across your property and AccorA Property Project provides you with the opportunity to shine, showcasing your skillset and innovative attributesYou can see a clear path to continuous improvement - through ongoing feedback Checkpoints with your leadership team, ensuring you thrive in your programWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21What you will be doing:Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging serviceHandle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guestsEnsure employees are informed daily about priorities to personalize serviceQualificationsWe seek individuals who are passionate about people, with these skills and qualifications:Minimum of 1-year cumulative experience in hospitality, or a customer-service orientated environment (and/or experience in specific area you are applying); Post-secondary education (i.e. diploma, bachelor's, or master's degree) in Hospitality or Business is an asset (However, applicants from all disciplines will be considered)Desire to advance your hospitality career, with strong ability, engagement, and motivation;Agile and works well in fast-paced environments, willing to learn and commit to a role; Excellent communication skills in English (+ Other language requirements, as applicable);Additional InformationLocated in the heart of vibrant downtown Winnipeg, Manitoba -- at the historic corner of Portage and Main -- Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Visa Requirements: To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.Salary: . Date posted: 04/17/2024 06:02 AM
Lobby Lounge Supervisor - Full Time Starting Mid May
Fairmont Hotels and Resorts, Fairmont Pacific Rim, Any, Canada
Company DescriptionYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.Job DescriptionWhy work for Fairmont Pacific Rim?Be a part of a progressive hotel that embraces the culture and vibrancy of Canada's most beautiful city - Vancouver A competitive rate of $30.55 per hourComplimentary meal through our Colleague Dining ProgramTravel reimbursement program for a TransLink monthly passExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerExtensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirementsCompany-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) for those meeting eligibility requirementsComplimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST programAn award-winning restaurant in a Food & Beverage division that promotes growth, cross-training and career development opportunitiesEmployee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsCareer development opportunities with national and international promotion opportunities. The sky is your limitWhat you will be doing:Reporting to the Restaurant Managers, responsibilities and essential job functions include but are not limited to the following: Offer genuine sense of hospitality at each point of guest and team contact Leading the Restaurant team in all aspects of the departmentAct as role model where you consistently offer professional, friendly and engaging service and ensure FORBES 5 Star dining service standards are followedMust be able to think independentlyHave full knowledge of all offeringsEnsure all restaurant information and tools are maintained at the highest level Take lead in handling all guest concerns, reacting quickly and professionally with the goal to bring around full resolution with guest satisfaction top of mindCreate and maintain a positive company culture with aim to sustain an engaged, knowledgeable and enthusiastic team while building mutual trust, respect, and cooperationReviews staffing levels to ensure that guest service, operational needs and financial objectives are metEnsure teamwork and effective communication between back of house and front of houseEnsure restaurant closes are done properly and efficientlyEnsure that all safety and sanitation policies are followed when handling food and beverageQualificationsYour experience and skills include:A passion for all things hospitality requiredThe ability to be happy and welcoming, responsive and solution oriented is a mustMust be able to demonstrate the ability to handle the pressures of providing excellent service in a fast paced atmosphere with genuine interest and passion for food, wine and crafted cocktailsPrevious Luxury hospitality experience requiredFood and Beverage experience in a high capacity role requiredPrevious experience in a high volume restaurant preferredExperience with FORBES 5 Star is preferredPrevious MICROS/Silverware experience preferredComputer literate in Microsoft Window applications requiredExcellent leadership, communication, organizational skills requiredStrong interpersonal and problem solving abilities requiredHighly responsible and reliable requiredAbility to work cohesively as part of a team requiredAbility to focus attention on guest needs, remaining calm and courteous at all times requiredAdditional InformationYour team and working environment:With a bar, dining room, and an outdoor terrace garden, Botanist is an offer filled with wonderment and charm. We're seeking talented, passionate and energetic people to join our team. If you love food, drink and engaging with people, we'd love to hear from you.Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Salary: . Date posted: 04/17/2024 06:01 AM
Project Manager
Siemens, Hyderabad, Any, India
We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.This job is based out of Hyderabad, IndiaAs Project Manager, need to plan, organize, manage and delegate all project-related work according to the pre-established specifications and procedures. Ensure that projects are completed according to contractual requirements;Participate in sales and operations meetings to fully understand the scope of the project and the client's needs;Read and analyze contracts, bids, plans and specifications, along with all other documents involved to establish the project's scope and requirements;Ensure that all work complies with safety and quality standards specified by the legislation, the company and the client;Ensure proper project planning and execution in terms of quality, scope, scheduling and costs;Ensure synchronization and monitoring with various internal and external stakeholders;Regularly review customer needs and/or requests to plan/optimize activities.Interact with managers from various departments, along with engineers, customers and subcontractors;Manage project-related costs based on the established objectives;Document and complete reports intended for internal managers (project status, financial status, etc.).Close collaboration with sales, participation in service contract renewal.Collaborate closely with the dispatcher and the service supervisor and plan labor and material needs.WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/17/2024 09:19 PM
Assistant Manager - Agency Sales, Disney+ Hotstar
Walt Disney Studios, Gurgaon, Any, India
Job Summary:Job SummaryIn this role, you will support the revenue targets for the Agency team for the Entertainment and Sports Business of Disney+ Hotstar. You will be Disney+ Hotstar's ambassador in the market for the agency relationship that you own and will be responsible for shaping up a long-term business plan for the agency to make Disney+ Hotstar the preferred digital partner.About the teamDisney+ Hotstar is challenging the old media buying practices by altering the digital advertising landscape completely. The Agency Ad sales team works closely with the media agencies to solve their marketing goals through custom solutions on Disney+ Hotstar. Our team provides solutions across the vast landscape of the digital ads ecosystem, which work for the agencies and also help secure ad revenues for Disney+ Hotstar as a platform.Reporting To - Agency LeadKey Responsibilities -In this role, you will support the revenue targets for the Agency team for Entertainment and Sports Business of Disney+ HotstarYou will be Disney+ Hotstar's ambassador in the market for the agency relationship that you own and will be responsible for shaping up a long-term business plan for the agency to make Disney+ Hotstar as the preferred digital partnerYou will be expected to understand the digital ecosystem, be abreast with industry analytics and be on top of industry trendsYou will be expected to drive strategic and tactical initiatives to maintain a healthy sales pipeline on a regular basis; be proactive in highlighting any roadblocks and maintain high standards in following internal processesThis is an individual contributor role where the focus is on maximizing revenue potential with the Agencies that you own, evangelizing Disney+ Hotstar as a premium destination for digital spendsYou will be expected to manage all stakeholder relationships end to end with minimum supervisionIn this role, you will work closely with the internal sales strategy team, internal client team for conceptualization & execution of long term deals for your accountsSkills & Attributes for success - Understanding of Media Agency's way of working/ principles / consultative selling will be an added advantageShould be both a brand builder with a strong ability to drive and achieve sales targets Comfort to use data and analytics while building on client conversationsConcise yet inspiring communicatorAbility to leverage relationships, build a strong network and have effective negotiationsPreferred Education & Experience -3 to 5 years of experience in digital media agency / digital ad sales/ consumer internet industryPreferred Qualification: MBA, preferably from Tier I/Tier II institutesPreferred Experience: Worked with any of the Top 5 Agency Networks in India About UsDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organisation with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our success.Disney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable laws.Why Join UsNo Dress Code, Unlimited Leaves, Diverse & Inclusive Culture and Fun Life BalanceLinks - www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/#Non-TechAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/04/2024 07:24 AM
Assistant Manager Guest Relations
Marriott International, Bengaluru, Any, India
Job Number 24070877Job Category Rooms & Guest Services OperationsLocation Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESSupporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supports all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence. • Coaches, counsels, and encourages employees. • Handles employee questions and concerns. • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position.Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. • Strives to improve service performance. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and property occupancy. • Understands the impact of Front Desk operations on the overall property financial goals and objectives.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service within guidelines. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Interacts with guests to obtain feedback on product quality and service levels.Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process. • Assists in the review of comment cards and guest satisfaction results with employees. • Ensures employees have the proper supplies and uniforms. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides feedback to individuals based on observation of service behaviors. • Participates in an ongoing employee recognition program. • Conducts training when appropriate. • Participates in the employee performance appraisal process.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers, and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. • Complies with loss prevention policies and procedures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/22/2024 04:10 PM