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Program Architect
Salesforce, Canberra, AU
Program Architect To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Group Job Details Program Architect/Senior Program Architect Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! The Program Architect plays a critical role within Salesforce Services, serving as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers. Responsibilities: Become a highly certified and recognized Salesforce expert. Serve as a Trusted Advisor, drive conversations with our customer's Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance. Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education. Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure. Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level. Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution. Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement. Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues. Experience/Skills Required: 2+ years of Salesforce consulting and implementation experience in Technical Solutioning and/or architecture - preferred 8+ years of enterprise consulting experience, including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP), filling positions of increasing responsibility and management of more junior technical resources. 5+ years experience as a Senior Architect and/or CTO in a mid to large sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization. Strong understanding of software development and deliver processes (DevOps), preferably in a Salesforce environment Experience with key areas of enterprise architecture, including integration technologies, single sign on, and master data management. Experience with Waterfall and/or Agile implementation methodologies. Ability to work independently and be a self-starter. Proven results leading and overseeing customer and/or partner success stories in the following domains: front- and back-end solution architecture, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs. Proven ability to analyze, design, and optimize business processes via technology and integration. Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. Polished speaker with the ability to evangelize best practices at various levels within a large organization. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies. Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience. Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences. Travel to client site (average of 75%), but may be higher or lower based on the client engagement. Highly beneficial to have any Salesforce.com product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and onboarding process in the first 3 months: SFDC Certified Administrator Sales Cloud Consultant Service Cloud Consultant SFDC Certified Advanced Administrator SFDC Marketing Cloud Certification About Salesforce Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all.
Team Administrator
, Canberra
Work along Directors at a Fast Paced Global Company Michael Page is an international recruitment agency that helps place the best people into the best roles. At Michael Page we believe developing our people is a key pillar of our culture at PageGroup and is critical to the success of our business. That's why we take it seriously. PageGroup offers a clear and transparent career journey and provides the support and development needed for people to reach their potential. Through a market leading, blended learning approach our employees can learn through a variety of materials including video, infographics, interactive e-learning, gamification and, virtual and physical classroom sessions.The successful candidate will be responsible for:Provide assistance across all office leadership and consultant teams including but not limited to:Network mapping, org charts, shortlist presentations, PowerPoint presentations, restaurant reservations, printing, binding, update team boards, document production: drafting documents and all formatting requirements, generating reportsMeeting and greeting of internal and external candidates, clients and suppliers and escorting to interview roomsWork to your capabilities, experience, ability & disclose any relevant work history or physical health conditions that could adversely affect your ability to meet the health & safety requirements or demand of any job for which you are employed or likely to be employed in.The successful candidate will be:Able to strive in a fast paced environment. Able to take initiative and provide administrative support to the ACT/VIC Team.Able to work with tight deadlines. Able to communicate across the phone with a positive attitude. Administration or Customer Service experience is desirable. The successful will be able to grow and develop their corporate skills and be exposed to recruitment activities.On-site training and development. Weekly and monthly company funded events.Great working culture and open planned environment. Flexible working arrangements.Ability to progress your corporate career.
Senior Solution Architect - Full time and Part time Opportunities
Salesforce, Canberra, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsSalesforce Industries is looking to expand our Customer Success team by hiring hardworking and enthusiastic Industry Solution Architects.Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Industry Solution Architects play a key role in determining the optimal use of the Vlocity product in the customer environment.We are looking for industry experts who are passionate about digital transformation and customer experience. Your responsibility is to understand the customer's business requirements, design, and configure the desired solution. This is a focused team of industry experts whose mission is to work with our largest and most meaningful customers and implementation partners to deliver solutions that delight the customers. ResponsibilitiesEffective in working with customers, including business executives, business analysts, and IT development staffEffective in understanding business needs and distilling the information into business and technical requirementsComfortable working with sophisticated business requirements and translating into the design of solutions, including insurance product configuration, rate models, user stories, business rules, etc.Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. A collaborative and empathetic relationship with the business partners will be central to your role. Your commitment to their success should never be in doubt.You'll be a key channel back to the Salesforce Industries product management team as they look to drive innovation and improvements into future releases of Industry Cloud products.If you enjoy working with customers to help them succeed and flourish on working with groundbreaking technologies, this is the role for you. This role will require travel to customer locations. ExperienceYou will have 8+ years of experience of working on deployment teams, ideally using Agile development techniquesYou will have a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.You'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou'll have excellent communication skills to communicate with customers, partners, and internal team membersYou'll have the vision to help us take our company to the next level TECHNICAL SKILLSIn-depth knowledge of key processes in industry-specific solutions Process modeling tools and standard methodologiesProject management tools and standard methodologiesData modelingSystems analysis and designDESIRED CERTIFICATIONS/QUALIFICATIONBachelor's or Master's degree in Computer Science, Software Engineering, Business or a related fieldSalesforce Sales/Service Cloud ConsultantSalesforce AdministratorSalesforce DeveloperCertified Scrum Master / Certified Product OwnerAbout Salesforce:Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.Salesforce welcomes all.Salary: . Date posted: 11/12/2021 03:45 PM
Linux Systems Administrators
The Australian National University, Canberra, ACT
Classification:    ANU Officer 7 (IT)Salary package: $90,294 to $94,817 per annum plus 17% superannuationTerms:                 Full time, continuingLocation:            CanberraAustralia’s #1 University is seeking to fill multiple Canberra-based System Administrators (two positions available)We Offer:Professional and collaborative work environmentFlexible work arrangementsMany training opportunities including professional certificationsExcellent remuneration and benefits packagesWork at Australia's leading universityTeam OverviewInformation Technology Services (ITS) provides corporate IT services to ANU staff, students and visitors in support of achieving excellence in research, teaching and public policy. These services include network, communications, computing platforms, data storage, desktop and mobile access, enterprise systems, student learning environments, and IT security. The work of ITS is coordinated with services provided within and by University Colleges and other Service Divisions to form a cohesive, University-wide information services infrastructure.Position overviewThe Unix Systems Administrators are members of the Unix Systems team and will be responsible for administering and integrating Linux servers (principally Red Hat Enterprise Linux) and services in support of University wide computing in a mainly virtualised environment. Support for other key enterprise applications is also provided from the Unix team, including the ANU's Identity Management and Single Sign On platforms. These positions will work closely with other team members and other members of ITS, and also provide direct support to our clients, so good people skills are a must along with a solid understanding of Linux systems.We are looking for candidates with strong technical skills who will be focused on providing quality support for our stakeholders, following the ITS values of "Take an Outside-In View", "Think Team", "Own It", "Make it Simple" and "Act with Empathy".Candidate Enquiries: Paul Davidson, Unix Systems Manager, T: (02) 6125 7619, E: paul.davidson@anu.edu.auANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusionApplication informationIn order to apply for this role please make sure that you upload the following documents:A statement addressing the selection criteria. This statement is a key part of our selection process.A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees, you can complete these online when prompted in the application form.Other documents, if required.Applications which do not address the selection criteria may not be considered for the position.Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process.  An offer of employment is conditional on satisfactory results. 
Windows System Administrator
The Australian National University, Canberra, ACT
Classification: ANU Officer 5/6 (IT) Salary package: $73,316 - $86,140 per annum plus 17% superannuationTerms: Full time, Continuing Windows System AdministratorPosition overviewInformation Technology Services (ITS) provides corporate IT services to ANU staff, students and visitors in support of achieving excellence in research, teaching and public policy. These services include network, communications, computing platforms, data storage, desktop and mobile access, enterprise systems, student learning environments, and IT security. The work of ITS is coordinated with services provided within and by University Colleges and other Service Divisions to form a cohesive, University-wide information services infrastructure.Candidate Enquiries: Please contact Rebecca Wang, Windows Systems Manager – IT Services E: rebecca.wang@anu.edu.au ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusionApplication informationIn order to apply for this role please make sure that you upload the following documents:A statement addressing the selection criteria.A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.Other documents, if required.Applications which do not address the selection criteria may not be considered for the position.Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process.  An offer of employment is conditional on satisfactory results. 
SQL Server Database Administrator
Infopeople, Canberra, n Capital Territory
SQL Server Database Administrator ACT 8 Months Overview: SQL Server Database Administrator is responsible for developing database objects and solutions based on application team requirements, as well as administer the department's lower environment SQL databases.Key Responsibilities:Develop, implement and review database related infrastructure, processes and procedures. Provide technical support and advice to application developers in relation to the database environment. Perform problem analysis and rectification in response to system outages and issues. Performance monitoring and provide necessary assistance to Developers to solve performance issues. Database admin, performance monitoring in Cloud environment (AWS, Azure) Liaising closely with Project teams in the database design for new and existing applications on SQL Server 2016 and SQL Server 2019. Coding complex stored procedures, triggers and other scripts using T-SQL. Developing and maintaining SSIS packages. Database administration of SQL Servers including Performance Tuning, Backup/Recovery and Security. Providing ongoing support to Project teams and Production applications and users, including being available after hours on occasion. Database release management, including liaising with the Release Team and Production DBAs. Participating in reviews of database design, code and documentation. Completing the analysis, design, construction and testing of assigned functionality within allocated timeframes. Understanding and promoting a corporate approach to applications development through the development and re-use of components, standards, procedures and guidelines. Providing supervision, mentoring and skills transfer to staff. Requirements:Microsoft SQL Server 2016/2017/2019 Demonstrated experience in designing databases Demonstrated experience in writing complex stored procedures and scripts with Microsoft SQL Server T-SQL Demonstrated experience in creating and maintaining large databases, partitions, indexes etc. Demonstrated experience in planning and managing database releases Demonstrated experience in documenting database design and maintaining data dictionary Demonstrated ability to effectively use communication and negotiation skills to manage stakeholder relationships in a challenging IT environment Demonstrated extensive experience and a high technical skill level as a Database Administrator of Microsoft SQL Server Demonstrated experience in analysing and solving SQL Server service incidents and outages Demonstrated experience in analysing performance issues to determine cause and proposing and implementing solutions Demonstrated knowledge and experience with Public cloud PaaS SQL offerings and Data analytics/data Science related services is desirable If this sounds like you: Apply! Or drop me a line at OR give me a call on to discuss further. If we believe you're a good match, we'll get in touch with you to let you know the next steps!Infopeople - Maricel Vitor