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Accessories Business Manager

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Account Territory Business Manager

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Aerospace Business Manager

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Automotive Business Manager

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B2B Business Manager

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Business Information Manager

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Business Intelligence Manager

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Business Operations Manager

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Business Support Manager

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Business Transformation Business Support Manager

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Cargo Business Manager

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Client Business Manager

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Commercial Business Manager

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Commercial Recruitment Business Manager

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Construction Business Manager

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Customer Business Manager

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District Business Manager

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Electrification Business Manager

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Engineering Business Manager

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Evidence Generation Business Manager

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Finance Business Manager

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Finance Business Support Manager

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Fleet Business Manager

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International Business Manager

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National Business Manager

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Networking Business Manager

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New Business Manager

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Operations Rebate Business Manager

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Personal Business Manager

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Product Line Business Manager

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Rail Business Manager

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Recruitment Business Manager

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Regional Business Support Manager

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School Business Manager

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Sustainable Business Manager

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Territory Business Manager

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Senior Marketing Manager, Acquisition, Amazon Flex
Amazon, Sydney, Any
BASIC QUALIFICATIONS- 6+ years' experience in leading performance marketing programs, including campaign strategy and planning across; Paid Search, Social Media and Programmatic channels- Deep familiarity with all digital marketing metrics including CPL, CPA, CPC, CPM, LTV and ROAS, as well as marketing attribution methodologies- Proficient in using data to inform strategies and initiatives, including audience segmentation insights- The ability to be hands-on, and are comfortable in driving both strategy and day-to-day executionDESCRIPTIONWith Amazon Flex, individuals can be their own boss by delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced systems, enabling delivery partners to onboard, schedule delivery times, be guided through their delivery route, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.Reporting to the Head of Marketing AU, the Senior Marketing Manager, Acquisition, is responsible for; (1) devising the online brand and performance marketing strategy in order to meet delivery partner recruitment goals and; (2) supporting a team of two channel managers, who execute the strategy. This is an exciting, hands-on role that requires drive to be at forefront of digital marketing, with a proven ability to stay connected to the details and deliver results. You'll play a critical role in managing all of our performance channels, including managing investment efficiency and improving reach and conversion across the marketing funnel through innovation and optimisation.Our team operates out of our fabulous CBD office conveniently located near transportation.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. 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We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/29/2024 09:59 PM
Business Development Manager | SAAS | Healthcare Technology
Michael Page, Sydney
Join a leading HealthTech organisation as a Business Development Manager, where you will:Business Development: Drive the formulation and execution of business development strategies to identify new opportunities, foster key strategic alliances, and contribute to overall organisational growth.Strategic Partnership Development: Identify and cultivate key strategic alliances within the healthcare sector to enhance market presence and drive business growth.Sales Leadership: Take charge of the end-to-end sales cycle, showcasing the value proposition of the Healthcare SAAS product to prospective clients and stakeholders.Market Expansion: Develop and implement effective strategies to penetrate new markets, broaden the customer base, and increase revenue within the HealthTech industry.Client Relationship Management: Build and nurture strong relationships with key clients, ensuring high levels of satisfaction and understanding their evolving needs.Industry Insight: Stay updated on industry trends, competitor activities, and regulatory changes, providing valuable insights for informed decision-making.Collaboration: Collaborate seamlessly with internal teams, including marketing, product development, and customer support, to ensure a cohesive approach in all business development initiatives.Sales Analytics: Leverage data-driven insights to assess sales performance, identify optimisation opportunities, and implement strategies to surpass revenue targets.Representational Role: Act as a representative at industry events, conferences, and networking forums to enhance the organisation's visibility and foster new business relationships.This role presents a unique opportunity to lead and contribute significantly to the growth of a prominent player in the HealthTech sector, shaping the trajectory of business development within the dynamic healthcare technology landscape.The successful candidate for the will possess the following characteristics:Proven Experience: Demonstrated success with a track record of achievements in business development and sales within the HealthTech or related industries.Strategic Thinker: A strategic mindset with the ability to identify and capitalise on new business opportunities, driving growth and market expansion.Industry Knowledge: In-depth understanding of the healthcare and HealthTech sectors, staying abreast of industry trends, competitive landscapes, and regulatory changes.Sales Acumen: Strong sales with the ability to manage the entire sales cycle, from prospecting to deal closure, and the capability to effectively communicate the value proposition of our SAAS product.Relationship Builder: Excellent interpersonal skills to build and maintain strong relationships with clients, partners, and internal teams, ensuring high levels of customer satisfaction.Collaborative Team Player: Proven ability to collaborate across cross-functional teams, including marketing, product development, and customer support, to achieve cohesive business development strategies.Analytical Skills: Utilizes data-driven insights and analytics to assess sales performance, identify areas for improvement, and make informed strategic decisions.Innovative Mindset: A forward-thinking and innovative approach to business development, constantly seeking ways to enhance market presence and drive organisational success.Excellent Communication: Strong verbal and written communication skills, with the ability to represent the organisation at industry events and forums effectively.Adaptability: Comfortable working in a dynamic and evolving industry, adapting strategies to meet changing market demands and organisational goals.This role presents an exciting opportunity for a dynamic professional to play a key role in shaping the business development and growth of our HealthTech organisation.
Assistant Restaurant Manager (Sydney Common)
Marriott International, Sydney, New South Wales
Job Number 24060278Job Category Food and Beverage & CulinaryLocation Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Ensures compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Manages to achieve or exceed budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts.Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests.Conducting Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Restaurant Manager.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 02:40 PM
Controls Manager, Data Center Capacity Delivery
Amazon, Sydney, Any
BASIC QUALIFICATIONSBasic Qualifications -B.S. degree in Electrical, Mechanical or other related engineering degree with 10 years of industrial controls system related work experience and minimum 4 years of leadership experience managing a team of Engineers. -Experience working in high availability environments such as Data Centers, Hospitals, Oil & Gas, Energy, Water or Manufacturing Industries.DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.The Data Center Capacity Delivery team is looking for exceptional individuals to join our Implementation, Controls organization as Controls Manager leading the team of Controls Project Engineers, responsible for the Building Automation Systems (BMS) and Electrical Power Management System (EPMS) related projects within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!The ideal candidate will have experience managing a team of highly skilled individuals. The candidate will possess a project/construction management, mechanical, industrial controls, electrical or technology background that enables him/her to undertake the challenges of sophisticated controls platforms and a demonstrated ability to think broadly and strategically in aligning building controls and automation with the larger objectives of the business.Role Responsibilities and Requirements:-Managing team of Controls Engineers.-Able to implement and track team goals, projects, budget, report the status of ongoing projects upwards.-Experienced Interviewer, able to develop launch plans for new hires, and identify team needs.-Strong writing skills, able to articulate thoughts clearly and concisely-Understanding of: electrical diagrams, control diagrams, building operations, control circuits, industrial HVAC.-Ability to ascertain customer needs to help develop project scope and specifications.-Ability to manage scope of work relative to the site specifics and customer needs.-Ability to manage project engineering to determine the scope of work relative to the design intent of the customer needs.-Ability to read and interpret specifications and implementing those specifications as they apply the work environment.-Development of Scope of Work, Level of Efforts (LOE), project plan and budget.-Review of drawings for control panels, power distribution, junction boxes. Included in the drawings are the general arrangement, internal layout, schematics and interconnection and wire diagrams.-Performing inspects, testing, and commission of the data centers related BMS and EPMS system.-Work individually and as part of a team to develop new products, support existing products, test and evaluate equipment.-Provide technical assistance as needed to internal customers.-Coordinate project work internally within the department and externally with other departments to ensure on-time completion of projects within budget.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONSPreferred qualifications • MS in an engineering based discipline with 10+ years of industrial controls related experience. • Demonstrated success in leading and managing teams, preferably in a Controls, Mechanical or electrical construction and maintenance environment • 6 years Experience managing a highly skilled team of Controls Engineers and Managers. • Project management, organization and problem solving skills, ability to handle multiple task • Must possess ability to build peer relationships as well as work independently. • Must be able to operate with little to no supervision • Project Management Professional (PMP) or Professional Engineer (PE) license. • Is able to dive deep and is never out of touch with the details of the business or the technology • Strive for innovation and simplification • Has passion and convictions and the innate ability to inspire passion in others • Strong results orientation.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/10/2024 09:19 AM
Assistant Chef Concierge
Four Seasons Hotels and Resorts, Sydney, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world - and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.What you will do:Together with the Chef Concierge, ensure the smooth daily operation of the Concierge departmentDemonstrate a strong leadership presence for our guests and employeesResolve guest concerns and complaints promptly and effectively, demonstrating empathy and problem-solving skillsFoster positive relationships with guests, anticipating their needs, and providing a level of service that reflects our commitment to luxury hospitalityLead, inspire and develop your dedicated concierge teamArrange reservations for dining, entertainment, transportation, and other services, demonstrating exceptional organisational skillsServe as a knowledgeable resource on local attractions, events, and points of interestMaintain accurate records, logs, and reports, ensuring that all information is documented meticulouslyAssist in creating rosters, managing labour costs and expensesStay updated on industry trends, local events, and new attractions to enhance guest experiencesWhat you will bring:Proven experience as a Concierge leader, preferably within a large hotel that delivers five star qualityThe ability to build and maintain strong relationships with people at all levels and across all areas of the Hotel, including with external vendorsA passion for providing a memorable guest experienceExcellent communication and interpersonal skills, with a warm and friendly demeanorStrong organisational skills, attention to detail, and the ability to multitask effectivelyKnowledge of local attractions, restaurants, and entertainment optionsProficiency in using property management systems and other relevant softwareDemonstrated problem-solving skills and the ability to handle guest concerns with professionalism and graceHighly developed people and business management skills, including payroll, rostering, cost control and expensesFlexibility to work varying shifts, including weekends and holidays.What we offer: Excellent Training and Development opportunitiesComplimentary Accommodation at other Four Seasons Hotels and ResortComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsCompetitive Salary, wages, and a comprehensive benefits packageIf you think you are a fit for this role, we look forward to receiving your application!Applicants must possess full Australian working rights for this role.We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that's you, we will contact you to set up a time to get to know each other.Salary: . Date posted: 04/12/2024 09:47 AM
Transportation Program Manager, External Fulfillment
Amazon, Sydney, Any
BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of professional supply chain and logistics, operations, and/or e-commerce experience- Ability to prepare, report and interpret large sets of data.- Strong communication skills, both verbal and written.- Strong inter-personal and relationship-building skills.- Strong organizational skills and ability to manage multiple tasks simultaneously.DESCRIPTIONThis is an exciting opportunity to join a growing team in an emerging business at Amazon. This role will help to ensure our delivery promises to our customers are fulfilled on time and that we continuously improve Amazon Australia's delivery experience on behalf of our customers. The successful candidate will drive continuous improvement initiatives with carriers, external fulfillment centers, technical, customer service and retail teams. This leader will be a natural self-starter who is comfortable supporting both daily execution activities and large, complex and cross-functional projects.Key job responsibilitiesAs a Program Manager focusing on external fulfilment operations, your primary responsibilities will include:- Coordinate with external fulfillment partners to ensure timely and accurate product fulfillment aligned with our transport operational standards and customer expectations.- Act as a primary point of contact for external fulfillment issues, managing communications and resolutions between stakeholders.- Monitor and analyze fulfillment performance metrics, identifying trends and areas for improvement.- Coordinate projects to improve fulfillment speed, reduce costs, and enhance overall service quality.- Foster a culture of continuous improvement, encouraging innovation and efficiency in external fulfillment transport operations.- Work with BI team to design detailed reporting to track key operational metrics and performance indicators.- Provide regular reports to management on fulfillment operations, highlighting achievements and identifying challenges with actionable insights for improvement.- Utilize data analytics tools and techniques to drive decision-making and support strategic operational initiatives.- Work closely with internal teams, including supply chain, customer service, and finance, to ensure seamless integration of external fulfillment transportation processes.- Collaborate with external partners to ensure alignment with transportation operational goals and standards, conducting regular performance reviews. We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Proficiency in SQL and Tableau.- 1+ years of experience managing last mile carrier partners in Australia.Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/12/2024 09:27 AM
Customer Success Account Manager
Microsoft Games, Sydney, Any
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. It has never been a more exciting time to join Microsoft as a Customer Success Account Manager (CSAM). The CSAM is a primary customer relationship role in the Microsoft team supporting our customers on their journey to the Cloud. We are seeking an experienced and motivated person to be the next CSAM within our Enterprise Commercial, where we empower our customers to deliver world class solutions to New Zealand's commercial enterprise customers using the best Microsoft has to offer. The priority for the CSAM is managing the customers successful support experience and assisting them adopt and use Microsoft cloud technologies. As a CSAM you will recognise opportunities to improve your customers experience and help solve their problems utilising Microsoft solutions. CSAMs are responsible for driving the quality delivery of proactive services within the support contract, while partnering with their Reactive Support Managers to understand customer industry trends and supporting Reactive Support Management's lead during Strategic Escalations. In addition to owning the support engagement the CSAM takes a lead role in prioritized Cloud Success programs, working to bring the best of One Microsoft to support customers digital transformation and journey to the cloud. About You: Strong relationship management skills are essential as the CSAM role requires orchestration across multiple internal teams to drive the best outcomes across a range of customer. You can understand and identify high level strategic business requirements whilst keeping across daily operational obligations to ensure all customers achieve value from their Microsoft investment, Ability to accelerate time to value by managing resources, influencing direction and escalating technical blockers, following through until resolved or workaround is implemented. A Growth Mindset approach to learning and stretching yourself outside your comfort zone, with an interest in expanding your technical and project delivery knowledge. Innovation is a core focus area at Microsoft, and the CSAM role is no exception, utilising relationship, technical, and customer knowledge to develop innovative solutions to our customer.Responsibilities• Driving customer cloud adoption and customer success is the prevailing business priority • Working with the customer to create and deliver a program of proactive support services to enhance their experience on the Microsoft platform and assist their journey to the cloud. • Partnering with the core account team to contribute to the strategic account plan and bring technical, industry and customer specific insights to create customer value though accelerating cloud usage • Creating customer value by accelerating cloud consumption/usage, supportability • Improving the customer experience with technical intensity and actioning customer feedback • Orchestrating collaboration across the other parts of the Microsoft business to drive better customer outcomes delivering on the One Microsoft advantageQualificationsThe successful candidate will be able to demonstrate a mix of the following skills and experience: • Experience: Over five years of experience managing the delivery of IT related support and solutions that demonstrate measurable impact on business outcomes • Relationship Building: Demonstrated ability to build and maintain effective relationships at a range of levels including senior executives • Technical: Broad understanding of Microsoft technologies and industry directions including cloud. While not essential for selection, a cloud certification would also be desirable • Program Management: Skills in creating, planning, managing and delivering programs through cross-group collaboration, resource orchestration, communication and analysing outcomes by paying close attention to detail. • Account Planning: Experience in managing a portfolio of customers and participating in account planning • Collaboration and Communication: Proven track record of driving decisions collaboratively, resolving conflicts, communicating successfully either verbally or in written format and being able to present confidently to large or small audiences including C-Level Executives, Senior Management, Database Administrators, Technical Engineers and End users • Industry Knowledge: We are interested to hear if you have knowledge and experience within Energy or gaming sector as this would be considered an advantage • Education: Bachelor's degree or equivalent work experience in a relevant discipline is desirable Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/12/2024 03:15 AM
Substation Technician
Siemens, Sydney, New South Wales
Siemens Smart Infrastructure Division bundles know-how from our smart grid, low, medium and high voltage, energy automation, energy transmission businesses. Together as a Division we cover every voltage from low voltage, through to medium and high voltage, plus we are heavily investing globally and locally in the market growth areas of micro grid, big data, energy storage and more.We have an exciting opportunity for Substation Technicians to join our Distribution Systems Customer Services team in our Melbourne, VIC and Sydney, NSW offices. Reporting to the Operations Manager, Substation Technician will be required to carry out day to day field service on, Transformers, Low Voltage Switchgear and Busway systems for our clients around Australia. This will include installation, commissioning and maintenance activities, ensuring compliance with customer satisfaction, quality and safety standards while leading by example.The Substation Technician will be required to effectively satisfy the customer's needs for preventative and corrective maintenance, installation, commissioning, any updates/upgrades/performance optimisation, corrective service, installations and/or workshop repairs in accordance with business contractual obligations; provide timely completion of service reports; comply with all OH&S policies and service escalation procedures; maintain personal knowledge of safety instructions and operational procedures. As a site based advocate for Siemens, you will be our clients trusted advisor on technical matters.In order to be considered for this opportunity you will need the following:- Minimum of 5 years experience working with the LV Distribution systems- Unrestricted Electrical Licence (A grade or equivalent) - Drivers Licence- Ability to travel for site worksOther desirable qualifications will be highly regarded:- Electrical Engineering or equivalent experience - Experience with protection relays testing- Previous experience of working with Low Voltage switchboards & circuit breakers such as assembly, installation & testingIn return, we offer a rewarding team environment, a commitment to your ongoing learning and development, and an attractive salary package.Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion helps us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.Salary: . Date posted: 04/11/2024 08:38 PM
Build Quality Control Program Manager, DCCD Global Build Quality
Amazon, Sydney, Any
BASIC QUALIFICATIONS- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Construction Management, or an equivalent engineering/architectural science OR 7+ years of related construction-related quality control experience in lieu of a degree.- 7+ years of experience executing construction quality control specific to mission critical facilities/large-scale mechanical, electrical, and plumbing (MEP) construction and familiar with medium and low voltage equipment, switchgear, generators, UPS, and large mechanical cooling systems.- 5+ years of experience developing new construction quality control plans from scratch that scale from a local to regional to global level.- Experience performing construction quality control with the five level of mission critical / data center commissioning.- Experience performing quality control reviews of technical submittal documents to include but not limited to: technical approaches, work plans, quality control plans, commissioning plans, inspection reports, and project summary reports.DESCRIPTIONAmazon is looking for a Data Center Build Quality Control Program Manager (QCPM) to develop and execute a new, owner-led quality control program for the entire data center life-cycle (construction, final inspection/testing/commissioning, customer turnover, warranty). The QCPM will create the foundation for the build control program and lead developing a team of build quality control professionals.The QCPM will work on some of the most technical, cost-efficient, and fast-paced data center construction projects in the world. The successful candidate will be obsessed with customers and quality improvement, detailed and data-driven, and will be hands-on and committed to creating, launching, and improving a world-class construction quality control program.At Amazon, we are a global team responsible for the design, construction, testing and operation of industry-leading data center facilities. You will work with a team of motivated, intelligent, and driven professionals dedicated to providing data centers for our customers.The Data Center Build Quality Control Program Manager will be responsible for:- Developing, executing, and constantly improving an owner-led build quality control program from the ground up. The quality control program will encompass the entire data center life-cycle and conform to contract documents, code, design standards, and industry practices.- Coordinating with on-site construction managers to audit the general contractor's quality control program including quality control inspection schedules and collection of quality records. Evaluating the qualifications of general contractor quality control program and personnel.- Working alongside design engineering, procurement, construction management, commissioning, and operations stakeholders throughout the project life-cycle.- Reviewing and approving general contractor's QC Plans to ensure alignment with owner's requirements.- Ensuring all subcontractors are following their approved QA/QC Plans.- Interpretation of construction documents, controls sequences and technical manuals.- Providing technical support during the construction phase to ensure quality opportunities are realized and all aspects of the quality control plan are met.- Auditing and evaluating construction submittal review and approval processes.- Conducting reviews of RFP, project drawings, and specifications to support constructability and reduce project cost by minimizing unnecessary changes or rework.- Inspecting work in progress to verify it complies with the quality control plan. Performing quality audits and follow-up surveillance using checklists developed from project requirements. Setting up the audit schedule, prepare audit reports, and distribute to the appropriate stakeholders.- Tracking and examining build quality control failures and recurring issues. Identify solutions through root cause analysis and execute and audit feedback/solution mechanisms to ensure construction quality issues are fixed permanently - share that data globally across teams.- Reviewing quality corrective action plans (CAP) for appropriateness in response to audit findings, and recommend changes to improve construction quality.- Developing metrics to analyze and view quality control improvement. Communicate quality control status updates and metrics to stakeholders. Provide technical and statistical expertise to stakeholders.- Researching proposed construction components and methods to ensure quality and customer needs. - - Research, document, and champion best practices of data center quality control.- After construction is complete, coordinate with the operations stakeholders to investigate warranty issues for future construction. Participate in failure and damage analyses, assess options, and propose solutions.- Developing and implementing quality control training programs for owner stakeholders.- Travel to data center sites for quality control checks, electrical/mechanical systems audits, startup testing, commissioning, and warranty resolution.It is the responsibility of all Amazonians to learn and follow the leadership principals.We are open to hiring candidates to work out of one of the following locations:Sydney, AUSPREFERRED QUALIFICATIONS- Experience directly related to construction of data centers, critical medical, industrial, construction, oil and gas, or large-scale mechanical and power systems.- Strong knowledge of electrical systems, commissioning process, ISO 9001, ASHRAE, IEEE and IEC/NETA standards.- Understand commissioning levels for mission critical data centers.- Familiar with CSI specifications for MEP systems and Division 1 general requirements.- Experience with processes of design review, design specification development, and submittal review.- Experience in performing specialized construction materials or installation inspections.- Experience building engineering or construction programs and teams from the ground up.- Experience in construction quality root cause analysis.- Advanced knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; advanced knowledge of Tableau, SharePoint or similar.- Advance knowledge of both mechanical and electrical systems commissioning, strong business analyst knowledge- Previous experience in working in Commissioning or Construction Program Management roles, consultancy or similar role in data center construction business.- Advance knowledge of mechanical or electrical control systems.- Ability to read and understand construction documents (design drawings, control diagrams, specifications, etc.).- Advanced knowledge of mechanical or electrical systems design.- 5 years' experience in any one of the following areas: Commissioning; Mechanical or Electrical Design; Construction Project Management; Data Analyst.- Able to travel 25% of time to installation sites throughout North America, Asia Pacific and EMEA supporting existing and new Data Center facilities worldwide.- Good written and spoken communication skills.- Meets/exceeds Amazon's leadership principles requirements for this role- Meets/exceeds Amazon's functional/technical depth and complexity for this roleAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/12/2024 10:11 PM
Operations Service Delivery Manager - Associate
JPMorgan Chase, Sydney, Any
Do you have a passion for delivering a positive client experience? We are seeking a highly motivated individual who will play a crucial part in supporting the firm's Securities Services business where you will work on key projects with high profile clients. As a dynamic and driven professional, you will play a pivotal role in the Fund Services team where you will have an opportunity to elevate your career to the next level. As an Operations Service Delivery Manager - Associate in the Fund Services Operations team, you will be responsible for acting as the daily contact and first point of escalation for clients and internal operations teams. You will take ownership of the issue and will assess, coordinate and manage the issues with the assistance of the relevant internal teams ensuring that service delivery standards are continuously in alignment with the terms of the service level agreement between J.P. Morgan and the client. You will exhibit an ability to work with, and manage through, other functional areas both locally and globally, to ensure the provision of a timely and efficient level of service. In your new role, you will also have a high degree of autonomy in the management of your client base, however you must be able to exercise reasonable judgment regarding the escalation of issues to the Relationship Manager, your client service team manager, and to appropriate operations managers.Job responsibilities Establish schedule of service reviews with service delivery partners and conduct/run service reviews, and incorporate service metrics and client reporting. Be responsible for follow through on service delivery issues emanating from service reviews. Create and maintain "Paths to Green" for service functions operating below client expectations. Facilitate regular communication across all internal teams to support consistent service delivery (virtual team meetings). Establish a rapport with the client that allows for joint tactical planning for client and J.P. Morgan driven initiatives. Take a lead role in all service delivery initiatives. Be conversant in each product provided to the client from J.P. Morgan with a focus on the superannuation funds segment. Understand how your clients interact and impact each product group, and leverage this knowledge to facilitate timely problem resolution between client and J.P. Morgan Operations teams. Act as the subject matter expert in one or more product areas, and ensure you proactively seek to understand internal, client or industry changes associated with their subject matter areas and drive that information for the benefit of the team. Manage internal virtual service team involved in service delivery activities for the client.Required qualifications, capabilities, and skills Minimum 5 years relevant industry experience in the financial services sector. Relevant knowledge and experience will be considered in conjunction with related business degree, or industry recognized training ((Certified Practising Accountant (CPA), Association of Chartered Certified Accountants (ACCA), Security Industry Association (SIA), The Australian Financial Security Authority (AFSA)). Demonstrated experience in, exposure to and interest in global financial markets. Demonstrated experience and exposure to complex superannuation fund client base. Demonstrated experience in and exposure to investment administration products including Portfolio Accounting, Unit Pricing, Financial Accounting. Demonstrated experience and exposure to Investment Middle Office, Performance and complex Fund Structure services. Demonstrated experience in forming, building and leveraging internal and external client relationship. Proactively responds and adapts to change on a personal and professional level. Supports and influences strategies to support business transformations and enhancements to current practices. Supports, drives and influences the goals and strategies of business by taking initiative, engaging others, expressing ideas and challenging the status quo and effectively representing the Business function. Actively demonstrates leadership, influencing and change management behaviours. Takes accountability for issues and actions and leverages relationships to ensure client and internal expectations are met.Preferred qualifications, capabilities, and skills Team player Effective influencing and negotiation skills Effective and proven presentation skills Excellent communication skills Effective attention to the identification, prioritization and resolution/escalation of risk issue. Continuously displays effective analytical and decision making skills Ability to work under pressure, prioritise appropriately, meet deadlines and juggle simultaneous demands.About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/15/2024 10:21 PM
Seller Experience Manager, Seller Growth
Amazon, Sydney, Any
BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience as a product manager or ownerDESCRIPTIONAmazon Australia's Marketplace is looking for a talented Seller Experience Manager to own removing seller friction as well as growth initiatives across categories. This role will own both identifying and working with Amazon partner teams to improve the seller experience and reduce friction in selling on Amazon as well as programs and promotions that are focused on growth, with a focus on listing and seller partner support initially. Example responsibilities will include 'walk the stores' to identify improvements and then owning the solutions. An ideal candidate is someone who will be obsessed with making the seller experience seamless. The individual will be highly organized, data driven and results focused. They will also have a passion for inventing and scaling a successful program -- from identifying the focus areas to communicating the results and using the data to inform future business decisions and feature development.Key Responsibilities: - Plan, coordinate, and execute initiatives to remove seller friction - Analyze results, communicate learning upward, and use the data to drive future strategies - Document results and share best-practices across seller success and growth for Seller Services worldwide organization - Partner with technical and business teams to drive system improvements within Seller Central self-service solutions. - Own multiple team KPIs for seller engagement, developing strategy to drive results over short and long-term.Business Skills Needed: - A tenacious self-starter who can serve as a strong advocate for our sellers and our business - Possess exceptional data and project management skills - Capable of handling multiple projects at once amidst rapidly-changing priorities and comfortable dealing with ambiguity - Ability to be successful both as an individual contributor and in a team environment, and also will be able to perform at both strategic and tactical levels - Ability to manage a wide range of responsibilities, thrive on solving challenging problems and not afraid to challenge the status quo___________________________________Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience owning technology productsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/16/2024 10:23 PM
Regional Sales Director
Salesforce, Sydney, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. An opportunity exists in our core business for a proven Sales Leader looking to further their career in a hyper-growth, fast-paced and dynamic environment. We are seeking an ambitious Sales Leader who will play a key role in driving growth within our top accounts in the core commercial business by building further on our go-to-market strategy, by developing our team of Commercial Account Executives and driving a high-performing, innovative and diverse team.Your mission as a Regional Sales Director (RSD):Nurture, mentor, and develop a team of Account Executives targeting the Fins and RCG businesses for our core commerce organizationDrive team performance and drive sales with a growth mindsetBuild out strategies with Cross-Functional Partners and align support from Sales / Business Development Teams, Marketing, Solution Engineering, Sales Programs, Productivity, and Partner AlliancesForecasting and reporting on the most critical drivers of your businessPossess an analytical and data-driven approach to your business with a strong sense of leadership and motivating teamsDrive an inclusive, collaborative, learning environmentcultivated with mentoring and feedbackIdentify and make recommendations for improvement in the areas of process, efficiency, and productivityOwn the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business, while growing existing accounts.Prioritise and lead industry events and user groups to generate market interest.Requirements:Minimum 2 years of people management experienceStrong background in leading and motivating people to achieve performance goalsConsultative sales skills and ability to construct and articulate strong growth strategies, return on investment, strategic business planning, and execution skillsConsistent proven track record of over-achievement of quota expectationsAbility to analyze and synthesize sales data to optimize the sales funnelEffective communication skillswith the ability to build influential relationships and deliver results in a cross-functional environment.Ideally, prior experience working within the Software/Infrastructure/Platform (SaaS, IaaS, PaaS)/Tech spaceBenefits & PerksCheck out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and moreHealth BenefitsFinancial Benefits and perksTime off & leave policiesParental benefitsPerks and discountsCareer development and tuition reimbursementRequired skills and ExperienceExtensive software sales experience in an individual contributor and management role, including sales management experienceProven record of sales success in a similar enterprise software application environmentSuccessful track record in a high volume transaction sales environmentWorking knowledge/experience of the CRM spaceExcellent presentation and listening skillsMust be able to thrive in a very fast paced environmentAbility to hire and train new sales representativesPosting Statement Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org."At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia's First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information"Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/17/2024 03:09 PM
Network Development Manager, Direct Connect
Amazon, Sydney, Any
BASIC QUALIFICATIONS- Experience in both a technology role and management role • Experience with ISP and Internet scale networking, background in building, scaling and operating large-scale global networks.- Track record in contributing to the creation and implementation of high quality, high volume recruiting plans- Experience representing your team/technical area to senior management- B.S. in Computer Science or four years' equivalent - Experience in a large-scale enterprise environment is required with experience in either a Planning or Network Engineering role highly recommendedDESCRIPTIONAmazon's network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers.The Network Development Manager with Direct Connect team will deliver and enable Direct Connect connectivity experience that sets the global standard for AWS network performance, availability, security and cost for our customers. The manager will be part of a team owning the planning and delivery of all Direct Connect capacity globally. Amazon.com is looking for a highly motivated Network Engineering Manager to help build and scale one of the world's largest networks. This Network Development Manager will:-Lead a team of highly qualified network development engineers and work with partner teams-Be a technical and solution oriented person with the ability to deep dive and break down complex tasks-Ensure that design, management, implementation and deployment operations are sound and executed at scale, safely keeping AWS ahead of customers' demand -Continuously promote safe delivery through change control, automation, innovation and operational excellence initiatives-Focus and manage process optimization using relevant data, metrics and dashboarding techniques-Keep close and collaborate with internal customers, partner teams and other stakeholders on Internet capacity delivery operations, planning and initiatives.Our engineers, managers and leaders are innovators at heart; come join us and become integral to the technology company that is the past, present and future of real Cloud Computing.Key job responsibilitiesOperational ExcellenceAs a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating sane processes and procedures to improve efficiency in our day-to-day tasks and projects.Technical LeadershipAs a manager of a highly technical team, which has responsibility for performance and operational availability of the Amazon global Internet network, you will be expected to have a deep knowledge of your area. As part of your role, you will be required to review and approve network changes for your team. Additionally, you will on occasion need to develop a detailed, low-level understanding of network issues that do occur and to be able to represent those issues at operational management review meetings.Goal Setting and DeliveryYou will directly own defining or refining and delivering strategic goals for your team. As part of this responsibility, you will be expected to communicate goals to the team, align the necessary resources, and communicate status to the wider leadership team.Performance Management/Team HealthYou will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and soft skills mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers as well as day-to-day oversight of the team including scheduling of a 7x8x365 operational rotation.Recruiting and HiringYou will hire quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.AutomationYou will be heavily involved in developing automation, as well as setting our sister automation teams' roadmap, based upon identifying significant opportunities where automation can tackle volume, systemic or critical operational issues.12x7 OncallAs the manager of this team, you will be expected to be part of a 12x7 management escalation rotation.This is an amazing opportunity in terms of responsibility, interesting challenges and high visibility. The successful candidate will have a proven track record of success in driving operational excellence, including coordinating and driving issues to resolution utilizing excellent judgment skills. Experience in building and managing a team of strong technical people, and prior ownership of the operation of a mission-critical team is crucial to success. Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Must have a high degree of organizational skill and be very detail-oriented. Must be able to interact with and influence people at all levels and have excellent communication skills.- Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon.- Experience in building and managing a team of strong technical people and prior ownership of the operation of a mission-critical team is crucial to success.- The successful candidate will have a proven track record of success in delivering complex projects, including coordinating and driving issues to resolution autonomously utilizing excellent project management skills. Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/18/2024 10:12 PM
Team Lead, Amazon Vendor Services
Amazon, Sydney, Any
BASIC QUALIFICATIONS- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of delivering cross functional projects experience- 3+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAmazon Australia is looking for Team Leads to manage and deliver the Amazon Vendor Services (AVS) program, leading a team of Brand Specialists within various Product Families/categories. Amazon Vendor Services are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing). The service is delivered primarily through Brand Specialists assigned to specific vendors. Amazon has an ambitious vision for the future of this service, focusing on business impact for vendors and the categories, operational scalability and vendor satisfaction.As a Team Lead, you will be responsible to deliver impact to a group of strategic vendors, through a team of Brand Specialists reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers to understand your vendors' needs and define the right goals and targets. You will meet Category Leaders and of your product family on a regular basis to get guidance and help them with strategic decision making. Finally, you will be expected to contribute to continuous enhancements and innovation to the service and within your category/business area for vendors and customers.You should be passionate about managing and developing people, highly analytical, resourceful and customer focused. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the sometimes conflicting needs of different groups of stakeholders. ---------------------------------------------- Our team operates out of our fabulous CBD office, conveniently located near many transportation options. Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others. Key job responsibilitiesKey responsibilities as a Team Lead for AVS:- Partner with HoVMs, MVMs, Vendor Managers and key retail category functions to define priorities and operational goals for one or more GLs/categories, and according to vendor and business needs- Manage a team of Brand Specialists owning the joint business plans for a large pool of vendors and deliver significant business impact- Own the relationship with the most important vendors within AVS service (via a team of Brand Specialists) and act as an escalation point for issues and support- Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories- Work with the AU AVS Team to drive adoption of tools and offshore processes and drive productivity within your team- Define the skills required within the team to support your vendors with specific problematics- Develop the right skill sets within the team and allocate resources to vendors- Grow and develop people into a talent pool for AmazonWe are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Experience implementing repeatable processes and driving automation or standardization- Experience managing teamsAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/22/2024 10:51 PM
Assistant Customs House Bar Manager
Marriott International, Sydney, New South Wales
Job Number 24070657Job Category Food and Beverage & CulinaryLocation Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/22/2024 03:32 PM
Program Manager, AU CX, CS, AU Customer Experience Team
Amazon, Sydney, Any
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Bachelor's degreeDESCRIPTIONAmazon Australia Customer Service Team is seeking a highly motivated Program Manager for the Customer Experience (CX) team in Sydney, Australia. The successful candidate will be responsible for leading new business launches, working on defect elimination and CX improvements for a portfolio/category of the Australia business from a customer service perspective. This will be a diverse and highly visible role requiring a strong aptitude for building partnerships through earn trust, and influencing a wide range of stakeholders at every level of the business. You will establish yourself as a subject matter expert in a fast moving, ambiguous environment, relentlessly advocating for our customers with business partners and manage life cycle of complex initiatives. Interfacing with Retail teams, Business Program teams, Customer Service Operations teams, you will contribute to making Customer Service a differentiator for Amazon Australia.Our team operates out of our fabulous CBD office conveniently located near transportation.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities• Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support.• Plan, develop and execute CX programs across the entire project life cycle.• Conduct data dive deeps to identify defect elimination opportunities and influence partner teams with competing priorities to implement projects building tradeoffs on cost v/s impact.• Lead the Contact reduction charter for the assigned portfolio of initiatives, and delivering the assigned defect elimination targets for the year.• Understanding best practices from other regions and understand the market fit implementation for an emerging store like AU and bring in a WW Customer Service perspective on key topics.• Contribute to Operate Planning cycles by defining long term priorities for the program working with business teams and forecasting partners.• Leading Voice of Customer sessions to drive attention to outlier/egregious CXs, understanding social media sentiments through data mining and presenting it to senior leaders to drive actions and influence priorities.• Write clear and concise documents expressing complex concepts in a logical manner. Able to present decisions to leaders across a diversity of areas.• Be comfortable operating at speed to ensure forward momentum, fast iteration and incorporate new learnings.• Represent Customer Service at business reviews owing key metrics and representing the empty chair in the room through consistent, effective and open communication both verbal and written.A day in the lifeEveryday is about hustling and working alongside other program and senior program managers. Participating in WBRs and defined team mechanisms. Being able to balance speed with execution and taking tough decisions. Focusing time on reflecting what could be done better, being vocal and participative in meetings and sharing point of views, and most importantly doing this with a smile and positive perspective.We are open to hiring candidates to work out of one of the following locations:Sydney, NSW, AUSPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/24/2024 09:24 AM